Hotel - Novotel Basel City
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Novotel Hotel

Novotel Basel City Hotel

Grosspeterstrasse 12 
4052  BASEL
SWITZERLAND

301 reviews
TripAdvisor Rating Based on 301 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Boat excursions  (Nearby)
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 145 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Printer
    • Computer
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,297 reviews

Our guest reviews for Novotel Basel City

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 301 reviews
Certificate of excellence 2016
AccorHotels certified review
Thomas M. Business - 23/06/2017
« it is good to be where you are recomented and respected and treated as a welcome guest »

perfect

AccorHotels certified review
Steve Business - 23/06/2017
« Steve »

A very pleasant stay. the room was comfortable, clean and well air-conditioned (it was an executive room). the breakfast was slightly above average but could be improved. The selection of food after 10:30pm was very limited (no sandwiches) and only micro-waved food.

TripAdvisor certified review
Couples - 22/06/2017
« excellent hotel on excellent location »

we stayed in Basel and visited Art Basel. the hotel is located next to a tram stop. the tram brings you directly into the heart of the city and into Art Basel on Messeplatz. The executive room was more than perfect. Basel is a bike friendly city and has a lot to offer for art lovers.Overall is this a hotel and a city to come back to.

AccorHotels certified review
Anonymous Business - 19/06/2017
« good »

good, I was very disappointed to see such a high price increase as soon as Basel Art started,. I had to change my travel plan because if such a high cost increase. Very crazy to see the rate per night being tripled !!!

AccorHotels certified review
Anonymous Business - 15/06/2017
« comfortable and functional »

Hotel staff are kind. Room was clean and modernized. I enjoyed the stay and foods. If breakfast menu was changed everyday, I could have enjoyed more.

AccorHotels certified review
Vasudevan Solo - 15/06/2017
« Customer friendly  »

Max who is the Manager will be great asset to your organization. He is extremely customer focused. In general, the front office and restaurant team are very friendly.

AccorHotels certified review
Joachim G. Business - 14/06/2017
« All well, as always »

Short check-in times, quick check-out, rooms overall OK, nice and helpful personnel.

AccorHotels certified review
Anonymous Solo - 13/06/2017
« Cheryl Overcash-Anthony »

no stress, friendly staff, easy checkin/checkout

AccorHotels certified review
Geoff K. Couples - 11/06/2017
« Good but was better »

The stay in general was fairly good. However, I was disappointed to find the nespresso coffee machines was no longer in the room and was replaced by paper cups and coffee sachets with lesser establishments.

AccorHotels certified review
Anonymous Business - 09/06/2017
« Good hotel »

Room was clean and tidy. Breakfast was good. Staff were nice and attentive. The only downside was that I asked for an iron and ironing board when I checked in and it never arrived.

AccorHotels certified review
Vasudha J. Business - 09/06/2017
« Good  »

overall experience was good...great room...good breakfast... just one thing ... the rooms could be made sound proof as the street noises(tram etc) make it hard to sleep and make for an unpleasant way to wake up in the morning.

AccorHotels certified review
Gracinda C. Business - 30/05/2017
« Adequate to my expectations. »

Good accomodation and food.

AccorHotels certified review
Roger K. Business - 28/05/2017
« Hotel is ok, but parking, location and breakfast are not »

The hotel room was fine. But it was very difficult to find the entry into the parking garage, mainly due to the construction around the hotel. There is nothing to do around the hotel and one has to walk a long way to get to restaurants and shopping. And the breakfast definitely needs an upgrade.

AccorHotels certified review
Anonymous Friends - 28/05/2017

The personnel at the reception was very accommodating and efficient, our room was very nice. Missed the bathrobes and facecloths, but one can't have everything. The breakfast buffet was very good except for the coffee, which was terrible. Way too weak and even when we ordered it from the waiter and asked for extra strong it still was weak.

AccorHotels certified review
Sherif M. Business - 27/05/2017
« Dr. »

great , room is very comfortable , Breakfast is impressive

AccorHotels certified review
Luiza S. Business - 24/05/2017
« Nothing special and room service problems »

The room was fine but the service was below expected. In my room there was no menu for room service and when I called asking they informed me that I should go down to make the request, the purpose of asking for room service is not leaving the room. After ordering in person, I waited for the delivery and to my surprise came something different than what I ordered, I did not ask to change because it was late and I did not want more frustration, but I did not eat.

AccorHotels certified review
Cb Business - 24/05/2017
« Very comfortable »

Large bed, good service, breakfast had decent variety

AccorHotels certified review
J H. Couples - 24/05/2017
« Had a very comfortable stay at this hotel »

We had a lovely stay at this hotel, situated very conveniently. Everything was good, except no english television. It would have been good to have some programmes in english.

AccorHotels certified review
Maiken B. Business - 24/05/2017
« Very nice hotel, super service »

Very nice hotel with spacious rooms and super service at the reception desk in particular Nice breakfast option super with the fresh fruit My only point for uptimazation is skimmed milk for the coffee in the room and for breakfast

AccorHotels certified review
Shaiva M. Business - 22/05/2017
« OK »

I missed vegetarian food in hotel., only one option was there in the menu. That disappointed me. Staff was less cooperative and rude at times.

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