Novotel Basel City Hotel 4 stars

TripAdvisor rating 4.5/5 515 reviews
Novotel Basel City
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Room 1

Number of guests
Children's age
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Hotel extras

  • Modern design and good transport links to the exhibition center

  • Homemade delicacies in the designer restaurant

  • Spacious, modern rooms, including five rooms for guests with reduced mobility

  • Seven flexible meeting rooms for events of all kinds

  • Children's play areas and attractive family services

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Boat excursions (Nearby)
  • Jogging track (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052
basel
switzerland

Tel: +410613066868

Fax: (+41)061/3066869

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS :47.545049, 7.599613

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Family Room with a queen size bed and sofa bed

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Executive Room with queen size bed and sofa

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Next twin room

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

International and regional delicacies await you at this trendy yet cozy bar, complete with reading corners for lounging and spaces for working.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 192

  • Maximum capacity: 200 people

Find out more

Our guest reviews for
Novotel Basel City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,999 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

515 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

a very good experience

Customer review rating 4.5/5

Alon P. Families - 11/08/2019 AccorHotels review

overall very satisfied with hotel and service

Dear Alon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Comfortable, spacious, friendly hotel near main rail station

Customer review rating 4.5/5

Anonymous Business - 11/08/2019 AccorHotels review

I was upgraded to an executive room which was a nice surprise. It was really spacious and comfortable. I would say that the only negative is that the bathroom has a heavy door that closes automatically and reminded me of a dormitory style door. The reception was very friendly and efficient, and the breakfast was delicious with great variety. It was convenient to walk around to the centre of Basel.

Comfortable design

Customer review rating 4.5/5

Andrea F. Business - 09/08/2019 AccorHotels review

It was simply an experience of comfortable and functional design. The hotel itself and the room are comfortable and very nice and at the same time the design is fantastic

Dear Andra, Thank you for the great review of our hotel and your nice comments ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Very nice stay

TripAdvisor rating 4.5/5

Els I Family - 08/08/2019 TripAdvisor review

This was our second visit to this hotel. The room was spacious with a comfortable bed and lovely shower. The generous breakfast was very nice. The booking included a ticket for the tram to visit the city (tram stop just in front of the hotel). Friendly staff.

Dear Els I. Thank you very much for taking the time to share your nice feedback with us. We are very happy. that everythiung went so well during your stay with us. We really hope to welcome you back again very soon! Kind regards Billal Al Kahlout Front Office Manager Novotel Basel City

we had a very pleasant stay. When we arrived that late morning of July 25th the lady front desk was very graceful and helpful explaining the area for sightseeing by trams. Great hospirality.

Customer review rating 4.5/5

Greg S. Couples - 07/08/2019 AccorHotels review

It was a very pleasant stay, breakfast was simple but tasty. Lunch buffet was good too and reasonably priced. Room was small but comfortable.

Dear Mr. S., Thank you for taking the time to share your feedback. We are very happy, to read that everything went so well you exept the room size. We recommend you, to ask next time for an executive room. There are 10sqm mote space and that would be super for familys. As you say, the day have started ver good, with our big breakfast buffet. We hope to welcome you back to our hotel very soon! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
Customer review rating 4.5/5

Leo Families - 04/08/2019 AccorHotels review

Simply perfect

Dear Leo, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Great

Customer review rating 4.5/5

Maurizio S. Families - 02/08/2019 AccorHotels review

Great room, good breakfast and personal

Dear Family Spallita, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Poor service

Customer review rating 4.5/5

Darko Families - 31/07/2019 AccorHotels review

Front desk, housekeeping personal, waiter not customer oriented. More focused on themselves than on customers.

Dear Darko, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is the negative feedback that we learn from and use to improve. What a pity you did not give more precision about the situations you have experienced with our front desk, housekeeping and service staff in order for us to be able to improve those points! We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Absolutely recommended !!!

Customer review rating 4.5/5

K. J. Families - 31/07/2019 AccorHotels review

Absolutely recommended with family

Dear J. K., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Comfort

Customer review rating 4.5/5

Anonymous Business - 30/07/2019 AccorHotels review

Great front desk service. Room is clean and comfort feeling.

Dear Shirley, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Excellent service!

Customer review rating 4.5/5

Tass Business - 29/07/2019 AccorHotels review

Clean and comfortable room, impeccable cleaning service and very nice staff.

Nice hotel , close to town

Customer review rating 4.5/5

Cesar S. Families - 28/07/2019 AccorHotels review

Enjoyed our stay, good size room, comfortable beds and bathroom, very good experience

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Nice

Customer review rating 4.5/5

Murari S. Families - 28/07/2019 AccorHotels review

It was nice everything is nearby you cleaness. Nice

Dear Murari S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Modern comfortable rooms and hotel

Customer review rating 4.5/5

Anonymous Business - 28/07/2019 AccorHotels review

Had a great time, simple high quality offering at the bar & restauran. Staff was very nice and helpful. Great location

Dear Mauricio, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

good stay in novotel

Customer review rating 4.5/5

Secret G. Business - 25/07/2019 AccorHotels review

staff are nice and helpful, especially restaurant crews

Dear g., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

comfortable

Customer review rating 4.5/5

Nagihan T. Business - 23/07/2019 AccorHotels review

your stuff was very friendly and helpful.meals were good and enjoyed the breakfast.

Dear Nagihan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Very good hotel with friendly staff

Customer review rating 4.5/5

Marc Families - 22/07/2019 AccorHotels review

Very good from start to finish

Dear Marc & Family, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Nice hotel

TripAdvisor rating 4.5/5

mmatimaitis Solo travel - 17/07/2019 TripAdvisor review

Pros: Location - really close to multiple tram stops, you can reach the city center just in few minutes. Rooms - spacious and really clean. My advise: if possible take a room with an outside view. I was living on the 5th floor and had a really nice view. Breakfast - standard breakfast buffet which is alright for a 4* hotel. Cons: Food in the restaurant downstairs was quite poor, go out and enjoy food somewhere else in Basel.

Dear Mmatimaitis Thank you for taking the time to share your experience with us. We are sorry, that the food in the restaurant wasn `t yours and you needed to outside. But luckily, the BaselCards which is handed out on check in allows you to use public transportation free of charge in the city. We hope to welcome you back very soon! Best regards Billal Al Kahlout Front Office Manager Novotel Basel City

Fantastisch

Customer review rating 4.5/5

Anonymous Families - 16/07/2019 AccorHotels review

Perfect Hotel with excellent service

Dear Family S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Relaxed stopover with great breakfast

Customer review rating 4.5/5

Jaap Families - 14/07/2019 AccorHotels review

While traveling we had a stop in Basel at the hotel which was very relaxing for the whole family. We liked the hotel and the checkin checkout experience was simple and fast. In the morning we got a quick look through Basel using the free public transport tickets and we decided we need to come back to check out this city properly.

Dear Jaap, We very much appreciate your comments regarding your stay at the Novotel Basel City. Thank you for sharing your experience, and we hope your next visit in Basel will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
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