Hotel - ibis budget Basel City
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Basel City

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4.1/5 1,730 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Reduced mobility rooms
  • Pet allowed
  • All-you-can-eat breakfast buffet
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel

Catering

  • All-you-can-eat breakfast buffet
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Hotel location

Our rooms

  • 194 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Crib on request
    • Crib on request
Our rooms fittings
4.1/5 AccorHotels Rating Based on 1,730 reviews

Our guest reviews for ibis budget Basel City

100% genuine reviews from our guests

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AccorHotels certified review
Marty Friends - 14/11/2017
« Bad »

Toilet made the room smell.

AccorHotels certified review
C. Friends - 14/11/2017

Very poor. As a manager in a hotel in Northern Ireland I would be appalled at the same service being delivered. The cleaners are without doubt the noisest I have ever came across, and the reception staff where unknoledageable. I understand the price to stay here is an attraction but unfortunately that doesn’t justify the terrible service I witnessed.

AccorHotels certified review
Gawa Couples - 13/11/2017
« Perfect for the football »

Good staff

AccorHotels certified review
Jianian F. Couples - 09/11/2017
« Please correct the overcharge mistake ASAP. »

I booked IBIS Budget Basel City on IBIS website. I stayed in the hotel for 2 nights of 10/31 and 11/1. When I checked out on 11/2 morning, I got a detailed hotel bill (Guest Folio # 101834 of the 31/10/2017). Total cost is CHF 248, including 1- day - 2 - people breakfast CHF 22. I also got a charge receipt of my credit card dated 31/10/2017 15:13pm. It is CHF 248. Reviewing my credit card account, I found that on 10/31 the hotel charged me CHF 248 twice. So totally I paid CHF 496 for 2 night stay. This mistake has not been corrected in 10 days. Do you have responsibility and right to correct the wrong charge as soon as possible? Otherwise should I report to your management and the credit card company tomorrow? Please use this e-mail address and let me know. Thank you very much. Staying experience in IBIS is good except this unpleasant problem.

AccorHotels certified review
Olga M. Couples - 30/10/2017
« It fulfilled the expectations. »

The room was functional and comfortable.

AccorHotels certified review
Anonymous Families - 30/10/2017
« The price-quality ratio was very good. »

The foo was a little bit small and not too much place for the luggage but for the price it is acceptable. The person at the front desk was very kind and helpful as well as the personal at the cafeteria for the breakfast. On the other side, it was not clear for us when we arrived, where the entrance of the hotel was located. I had to ask in the Novotel (located in the same building). And when I booked via your internet site, when ordering the breakfast for all 3 (2 adults and 1 10 years old child) it was only possible to select for the 2 adults. I assumed it was free for the child. When I did the check-in, I was informed that I had to pay also for the child half of the price. Which is OK, it is just the fact that while registering online, this didn't appear.

AccorHotels certified review
Traveling G. Friends - 28/10/2017
« What you pay is what you get »

I saw a lot of people complaining on websites about how the bedroom flooded after taking showers, which also happened to me. It's nice that the hotel can accomodate wheelchair for the bathroom, but it would be nice to warn us beforehand about the flooding instead of handing out towels for us to mop up the water, wasting our time and your towels (I did it with my pamphlet, so maybe some kind of tool to sweep the water would also be more environmental than towels). Also it would be nice to have a feet towel available or reusable slipper, so we wouldn't feel awkard reusing the body towels. The windows couldn't be opened to circulate the air, and the air was very damp after showers, so it was a torture at night before sleeping.

AccorHotels certified review
Anonymous Couples - 27/10/2017
« Very Good »

Clean and pleasant night in hotel. Friendly staff. Basic room but good for a night. Breakfast excellent. Staff helpful and welcoming. Receptionist healpful.

AccorHotels certified review
Anonymous Families - 26/10/2017
« Value for money »

Small but clean room will amenities. Ideal to sleep - do not expect anything more

AccorHotels certified review
Chris Business - 26/10/2017

You hotel is rather new, but not up to any standard in terms of sound insulation (windows). Simply awful. Surroundings can't be worse

AccorHotels certified review
R T. Friends - 24/10/2017
« Nice hotel »

All good except one room had a problem with the wet room flooding - we were allocated another room without any problem

AccorHotels certified review
R. H. Couples - 23/10/2017
« Ibis Budget Basel scam »

Well, what else? Cold rain ouside, six degrees, and no heating. No techncian at the premises. A very helpful desk, we got another blanket. Breakfast was fine. At the Novotel, same building, no Manager or Assistent to talk to, but a rather fresh airport security desk receptionist. Wasn’t Ibis Budget supoosed to have airconditioned rooms? False advertising! Besides this, charging my card 50 Chf for eventual charges, it covers the parking alright, and return the rest in my favour, sometime later....? Is this a new policy? Never happened before. Akward buisness practice.

AccorHotels certified review
Gibraltar Couples - 22/10/2017
« Знакомство с Базелем »

It has been an excellent trip to Swiss. The hotel has been booked by accorgroup web-site (we have been using Ibis hotels 2 years). The online check-in possibility (2 days before arrival) and fast check-out are the great idea for saving time and booking guarantee. The hotel is located near the railway station Bahnhof SBB and center of the city. The mobility tickets, provided by hotel, allowed to siteseeng the Basel, which is beautifull at any time. The room has interesting interior, comfortable lighting control, led light system for nigth time and very nice view from the window.

AccorHotels certified review
Augustine Z. Business - 19/10/2017
« Splendid breakfast and comfortable room »

Enjoyable stay. Would however appreciate provision of bus parking lot.

AccorHotels certified review
Anonymous Couples - 11/10/2017
« Overpriced hostel »

Hotel was in nice, tidy condition. Good location. Front desk was friendly and helpful, especially Alvyn! Breakfast was cold foods only, so it seemed a bit overpriced. The room was spartan. It was less appointed than a college dorm room. 2 hangers. Inadequate coverings for the bed. No phone in the room. No hair dryer in the room. Electric outlets were minimal; none near the bed. To get all lights off, the key card had to be removed, disabling the plugs and rendering them useless for charging up phones overnight. TINY work table sized for a school child. Bathroom had no shelf for personal toiletries. Only two towels. The shower had a curtain, but not enough slope to the floor. Consequently the water didn't drain quickly enough and covered the entire bathroom floor, spreading out into the sleeping area.

AccorHotels certified review
Paul K. Business - 09/10/2017
« Clean, but disappointed »

Clean hotel, but room was sparse (no desk, very small TV), and front desk was not very helpful. Parking was difficult - a few streets away, with no directions from the staff, in a nearby movie theatre.

AccorHotels certified review
Barbara C. Couples - 09/10/2017
« Excellent stay »

WE arrived very late at night due to our flight being delayed. The receptionist was extremely helpful.

AccorHotels certified review
Ms C. Friends - 06/10/2017
« Bathroom »

The bath room door have gap, a lot of water leak under to the bed

AccorHotels certified review
Petra Business - 03/10/2017
« Great one night stay »

I needed a place for just one night and this was an easy choice. Easy location by the station. Clean and for a great price. Happy to recommend it to others.

AccorHotels certified review
Ms R. Families - 02/10/2017
« Very friendly and helpful staff at the Reception »

The room was clean and functional, albeit small, which was what we expected. The beds were comfortable and the bedding was clean. My small daughter loved the bunk bed! We would probably have expected more comfortable pillows. The staff (Alvyn, my apologies if I misspelled the name) who checked us in was extremely helpful and friendly.

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