ibis budget Basel City 1 star

TripAdvisor rating 3.5/5 580 reviews
+ 11 Services
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Room 1

Number of guests
Children's age
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Ironing room
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052
basel
switzerland

Tel: +41613174000

Fax: (+41)61/3174010

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS :47.545044, 7.599613

Our accommodations

Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])

  • Max. number of persons: x3
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

Twin Room with twin beds (31x79 in. [80x200 cm])

  • Max. number of persons: x2
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

Room with 1 double bed (59x79 in. [150x200 cm]) and wheelchair access

  • Max. number of persons: x2
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

Our guest reviews for
ibis budget Basel City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,801 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

580 reviews

Customer review rating 4.2/5

Dimitar D. Families - 09/05/2019 AccorHotels certified review

excellent service from the reception people, very good breakfast, cleaness. Only the room was small, but it is something which is announced

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team
Customer review rating 4.2/5

Anonymous Families - 22/04/2019 AccorHotels certified review

Clean room!

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

convenience

Customer review rating 4.2/5

Urs H. Business - 22/04/2019 AccorHotels certified review

Pleasant, a bit cold in the room but that is a matter of perception. No electric outlet at bed side which is inconvenient for medical equipment. (and it was a room for PWD) IBIS a brand you know what to get at what price. One always knows what to expect without disappointment. Location very convenient, Street car station just accross the street. Nice restaurant at NOVOTEL in same building complex

Dear URS H., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beds as hard as nails

Customer review rating 4.2/5

Just G. B. A. N. Friends - 21/04/2019 AccorHotels certified review

So basic but not a basic price,

Dear ELIZABETH S., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mr.

Customer review rating 4.2/5

S. Solo - 18/04/2019 AccorHotels certified review

A hairdryer in the bathroom would be pleasant! Why does "online check-in" require indication of a credit card when everything was already paid for at time of reservation?

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

BASEL STAY

Customer review rating 4.2/5

Jalal A. Families - 14/04/2019 AccorHotels certified review

THE STAFF WAS SO FRIENDLY AND HELPFUL ESPECIALLY MISS FARAH AND MR. PETER , THE ROOM WAS CALM AND CLEAN , THE LOCATION IS VERY GOOD 2 STOPS FROM THE MAIN STATION BY TRAM , THE BEST THING WAS THE HOTEL SUPPLIED US WITH BASEL CARD FOR FREE TRANSPORTATION INSIDE BASEL AND THE BUS TO THE AIRPORT. THE HOTEL NEEDS TO OFFERS FREE TEA AND COFFEE IN THE RECEPTION .

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

sparkling clean room with a nice bed

Customer review rating 4.2/5

Ashish K. Solo - 11/04/2019 AccorHotels certified review

Extremely satisfied

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

MR

Customer review rating 4.2/5

Anonymous Business - 05/04/2019 AccorHotels certified review

Optimally efficient.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

Very good - same good service and value

Customer review rating 4.2/5

Rb Business - 05/04/2019 AccorHotels certified review

Very good, clean you know what yo are going to get. Like the new service where you can get tree or drink in place of having the room clean each day.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

I got what I needed

Customer review rating 4.2/5

Elio F. Solo - 04/04/2019 AccorHotels certified review

void

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

Convenient

Customer review rating 4.2/5

Kim Business - 03/04/2019 AccorHotels certified review

No frills - fast - convenient.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City
Customer review rating 4.2/5

Anonymous Families - 31/03/2019 AccorHotels certified review

Mostly good but yhe room is too small gor 2 people

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

Very helpful staff and basic but comfortable room

Customer review rating 4.2/5

Sara Business - 24/03/2019 AccorHotels certified review

I stayed as one person in a three person room - this was still on the small side, but comfortable for one person. The staff at reception and breakfast were all very friendly and helpful. I appreciated the free water bottles. The only thing missing was a hairdryer in the room.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay, please do not hesitate to ask the reception to borrow you a hairdryer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

For sleep only great.

Customer review rating 4.2/5

Ange Couples - 18/03/2019 AccorHotels certified review

The rooms are quite small, but for a brief stay it's enough. The windows can't be opened by yourself, you need a staff member to open it. And once it's open, you have to ask a staff member to close it - This can be annoying. But if you don't spend much time in the room (only for sleeping) then it's totally enough :)

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately Basel City is not allowing us to open the window but we do understand it could be an issue, so we borrow a handle. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

Handy, reasonable priced, spotless

Customer review rating 4.2/5

Anonymous Friends - 16/03/2019 AccorHotels certified review

Very good experience. All staff were very friendly and helpful. The only issue was the space available at the base of the bed and lack of storage space for clothes.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback, especially about the service of our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Clean, quiet and economic

Customer review rating 4.2/5

Anonymous Solo - 16/03/2019 AccorHotels certified review

Small room with limited storage place, but very clean with everything needed for a short stay.

Dear guest, Thank you for choosing and reviewing ibis budget Basel City. We are pleased that you have enjoyed your stay with us. It is a pleasure as well to read your positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

As expected and a bit more

Customer review rating 4.2/5

Gudrun Solo - 16/03/2019 AccorHotels certified review

I was made very much welcome and my requirements were met. Everything was clean and the bed comfortable. Staff was helpful.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City We are very please that all your requirements were met and that we even succeeded your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

We were happy with the hotel.

Customer review rating 4.2/5

Teresa Families - 10/03/2019 AccorHotels certified review

The rooms are a bit tiny. They have a small toilet and shower inside the room, that's perfect. We could decide if we want our rooms to be cleaned or not. If not, you can decide if you want to donate the money or get some drink at the hotel. Unfortunately we only got one possibility to do so (we stayed three nights), because we didn't get a new paper. Also, we didn't know where to get the drink.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed we need to improve the communication at check-in and your feedback will serve as example. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

Imoossible to sleep, very noisy

Customer review rating 4.2/5

Anonymous Business - 25/02/2019 AccorHotels certified review

Hotel vey close to railway. The trains all night none stop, could not sleep, they put me in one of the worst room. Never again.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem regarding isolation and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

Great place to stay

Customer review rating 4.2/5

Adrian H. Families - 23/02/2019 AccorHotels certified review

Very pleased with the hotel and the room. The room was clean and nice. The breakfast bar is brilliant. The staff were very helpful and friendly.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City
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