ibis budget Basel City 1 star

TripAdvisor rating 3.5/5 604 reviews
+ 11 Services
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Room 1

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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Ironing room
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052
basel
switzerland

Tel: +41613174000

Fax: (+41)61/3174010

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS :47.545044, 7.599613

Our accommodations

Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])

  • Max. number of persons: 3
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Twin Room with twin beds (31x79 in. [80x200 cm])

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with 1 double bed (59x79 in. [150x200 cm]) and wheelchair access

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Our guest reviews for
ibis budget Basel City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,991 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

604 reviews

Best Value for Money Hotel in Basel

Customer review rating 4.2/5

Luzius H. Families - 14/08/2019 AccorHotels review

We stayed 6 nights at this hotel, which usually has customers staying for just one night, many from The Netherlands who seem to stop and overnight half-way while driving from/to their holiday destinations in Southern Europe. The rooms are not spacious but have all you need and also a seperate toilet (!) and shower, including AC and WiFi. The staff is very friendly and helpful and the breakfast buffet offers a wide choice of food, Accor-style! All in all great value for money and also an exellent location in the center of town and stratecially located nearby the highway.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Just cutting the mustard

Customer review rating 4.2/5

Anonymous Families - 14/08/2019 AccorHotels review

Close to the train station, and perfectly friendly

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Everything was perfect

Customer review rating 4.2/5

Cheyenne Couples - 13/08/2019 AccorHotels review

We stayed for 2 nights and everything was just perfect. The room was perfectly cleaned and big enough for the stay. We tried the breakfast for 12.- each and it was amazing. The team is very nice and helpful! Will come back for sure.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

A basic hotel

Customer review rating 4.2/5

Marie C. Families - 09/08/2019 AccorHotels review

it was hot A/C not working correctly, very noisy with the trains going by outside to open the window during the night

Dear guest,, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Basel

Customer review rating 4.2/5

John Couples - 05/08/2019 AccorHotels review

Pleasant stay. 10 minutes walk from Basel SSB train station. Easy to get into centre of city on tram with guest card from hotel.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Room 345 room unusable no air conditioning.

Customer review rating 4.2/5

Mrs O. H. Families - 01/08/2019 AccorHotels review

We had a very bad experience. Travelling as a family with 2 children age 3 and 9 we were forced by the website to book 2 rooms which we did. We had rooms 346 and 346 (Ithink). The air conditioning unit was not working in room 345. My wife went into this room as I went to park the car. It was late arrival at midnight. I went to park the car at Ibis styles. This I did, it took 20 minutes as the info for the park area was wrong from the reception. I could not leave the car park by the door and lift as explained I could. Then it took me time to exit via the emergency escape stairs. Back at the hotel my wife was 1) HOT as the aircondition was not working and worried why I had taken so long to return. We moved all out things to room 346, where the air conditioing was working. I then went to reception to see if we could move room. But the reception man explained that there were only 2 rooms left and if the people checked in then it would be a problem. It was already now 1.00am. So we all slept in room 346 with air condition. It means we paid 130 Euro for a room we could not use. Really unhappy about this as the air condition control unit was clearly showing burnt ( overheat ) black marks at the lower end of the setting. So I expect this unit has been in fault before. We wish for a refund o f the room we did not use. We are Accor members the room was booked with the account of Silver member.

Dear Mrs. H., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of the room in the form of a credit refund of CHF 76, which will be issued to your account within the next days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, A Saint Martin Assistant Manager ibis budget Basel City

The room was too small for 3 people

Customer review rating 4.2/5

Abhi Families - 31/07/2019 AccorHotels review

Bathroom and toilet had no knobs to close

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City

Pricey$$$ Budget level but clean

Customer review rating 4.2/5

Kj Business - 26/07/2019 AccorHotels review

tiny room, extremely HOT, even air-cooling did not help at all, had to sleep on top of the blankets to be able to rest. tiny and uncomfortable shower entry/exit in to the room directly. toulet is in a cupboard. does not even have proper air extractor or doors . still cotst more than iBis Styles/ Ibis which is incomprehensible. on the plus side - clean.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City

The clue is in the name...

Customer review rating 4.2/5

Chris Families - 22/07/2019 AccorHotels review

We stayed in 2 Ibis Budget hotels on our European road trip, both were built to the minimum level to offer the basics that you need and nothing more. This one is right by a very busy railway station so was very noisy, the trains start early in Switzerland. We had a twin room with no bathroom, the room had a shower and basin in the room, and a toilet in a cupboard in the corner so no privacy , not so bad in a double room for a couple but this in a twin room. The location was fine for the city, very handy for the station, the staff were friendly and helpful so not a bad choice if you are on a budget... Switzerland is not really the place to be if you are on a budget though!

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

Good, reliable consistency

Customer review rating 4.2/5

Rob B. Solo - 17/07/2019 AccorHotels review

Pretty good, reception was a bit stressed at checkin with so many people waiting so not as welcoming as normal but after that service was very good

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

Mr.

Customer review rating 4.2/5

Gil Couples - 17/07/2019 AccorHotels review

The poorer hotel we have ever been to. It was so noisy from trains,we could not sleep for a moment. Real nightmare.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

room small, breakfeast ok

Customer review rating 4.2/5

Anonymous Families - 12/07/2019 AccorHotels review

friendly

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

Very good

Customer review rating 4.2/5

Nodira Solo - 07/07/2019 AccorHotels review

Very good , clean , polite , convenient!

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Excellent budget hotel

Customer review rating 4.2/5

David Couples - 07/07/2019 AccorHotels review

This hotel offers small but spotlessly clean bedrooms. We found the beds very comfortable and facilities in the room very good. Staff are excellent, being very welcoming and helpful. Breakfast is very good. Ideal location for the tram stop to Basel train station and old town centre.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

It was good

TripAdvisor rating 3.5/5

GaborH82 Couples - 04/07/2019 TripAdvisor review

It was the best for this price. Train station and some tram stops are very close. For two people it is very confortable. The receptionists were very kind and helpful in all cases. We enjoyed the stay thete.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

everything is min. good

Customer review rating 4.2/5

Canadian M. Families - 03/07/2019 AccorHotels review

got essential for living but not to vacation level.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

Perfect Services from start to end

Customer review rating 4.2/5

Anonymous Couples - 02/07/2019 AccorHotels review

I stayed at 8 ACCOR hotels in 15 days, from Mercure Frankfurt to Ibis Budget Basel. The service experience at Ibis Budget in Basel is perfect compared to all the other Ibis in Budapest, Krakow & Vienna. In fact, the Mercure near Frankfurt airport has the worst services!

Dear guest We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

I had a good stay at the hotel, kind staff

Customer review rating 4.2/5

Reidar E. Business - 01/07/2019 AccorHotels review

I enjoyned my staying during the course I participated in. Staff very kind in all departments of the hotel

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

Hotel was ok, but breakfast was below average and not vegan-friendly

Customer review rating 4.2/5

Tomek Solo - 01/07/2019 AccorHotels review

Hotel is nice, clean and beds were comfortable. I was disappointed with breakfast - I do not eat meat, I'm lactose-intolerant and in general trying to eat healthy (considering transition to vegan). From this perspective the choice of food was really poor: cereal with lots of sugar, only ham or cheese for sandwiches, only tomatoes and cucumbers as the set of vegatables.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

very enjoyable stay in this great city and lovely hotel.

Customer review rating 4.2/5

Gerard D. Solo - 30/06/2019 AccorHotels review

The checkin was very efficient. The room was spacious and comfortable. The view from the room was like looking out on a big model train set. There were several quite good restaurants in the area with more than adequate bars. Access to public transport was excellent and also free.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team
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