Hotel - ibis budget Basel City
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Basel City

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3.5/5 446 reviews
All hotels in Basel
  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel

Catering

  • Breakfast
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Hotel location

Our rooms

  • 194 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Crib on request
    • Crib on request
Our rooms fittings
4.2/5 AccorHotels Rating Based on 1,898 reviews

Our guest reviews for ibis budget Basel City

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 446 reviews
AccorHotels certified review
Abdirahman R. Business - 12/02/2018
« Perfect stay »

It was a great stay. The staff was amazing and very attentive. The room and room service were also spot on. Will be definitely be staying here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdirahman R., We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback, especially about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City

TripAdvisor review
abdirahmanr2018 Business - 07/02/2018
« Great 3 Day Stay »

Hotel was everything you could have asked for. The staff were very attentive and lovely. Breakfast was ok and nothing too amazing but then again it was a budget hotel. The staff were extremley friendly and made the stay even better.

AccorHotels certified review
Ub Business - 04/02/2018
« Convenient at affordable price »

Basics as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

AccorHotels certified review
Phil H. Business - 04/02/2018
« Convenient location, super-helpful staff »

I thought the welcome and advice was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

AccorHotels certified review
Barry N. Business - 01/02/2018
« Could have been improved if room temperature could have been adjusted »

Everything as normal except the air conditioning. The room was unnecessarily warm. I checked the thermostat which was already wound down to minimum and was on high speed fan... A clue to the fact that maybe the previous occupant was also having difficulties. Neither the fan was blowing very obviously well nor did the thermostat setting make any appreciable reduction to the room temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

AccorHotels certified review
Tsvetelina H. Business - 24/01/2018

Clean and comfortable room. The only only issue for me was that there were no electricity outlets near the bed. The staff was very friendly and approachable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

AccorHotels certified review
Jon B. Business - 18/01/2018
« Overpriced - for basics »

Very Expensive for very rudimentary and limited comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City during the Swissbau fair. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We adapt our prices to the demand and the concurrence, still we were one of the cheapest in town. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, maybe during a normal period. Sincerely, ibis budget Basel City

AccorHotels certified review
Simon Business - 08/01/2018
« Geschikte soort bedden en deuren in de hotelkamer, douche was ook lekker warm »

For all the times that you ignite in my flow And all the doors you hold in using my keys You think I broke the deal, oh, girl, for all our wake You think I ran with the cash, well, there never was And I didn't wanna light the joint 'Cause I know it's kundhalini breaking,too bad But you are in the air babe And we try to catch you And we want you solid, warm, happy and feeling in comfort Maybe you should try that My mama don't hold it and she holds everyone And I will try to prove it holds trough And I've been so down in that one line Didn't see it from the side But now I do I'm better walking on that line 'Cause if you like the way you look that much Oh, baby, you should go and love yourself And if you think that I'm still holdin' on to somethin' You should go and love yourself And when I heard you despised my habit The only problem was that you supplied it And every time you held back on the goods You only made it harder for the tree its roots And I didn't wanna light the joint 'Cause I know it's kundhalini breaking,too bad But you are in the air babe And we try to catch you And we want you solid, warm, happy and feeling in comfort Maybe you should try that My mama don't hold it and she holds everyone And I will try to prove it holds trough And I've been so down in that one line Didn't see it from the side But now I do I'm better walking on that line 'Cause if you like the way you look that much Oh, baby, you should go and love yourself And if you think that I'm still holdin' on to somethin' You should go and love yourself Instrumentaal stukje - When you broke the wall and I the mirror We saw eachother for the very first time So when we just couldn't get any closer Did we cry in vain or is there a way 'Cause if you like the way you look that much Oh, baby, you should go and love yourself And if you think that I'm still holdin' on to somethin' You should go and love yourself 'Cause if you like the way you look that much Oh, baby, you should go and love yourself And if you think that I'm still holdin' on to somethin' You should go and love yourself

Our hotel has responded to the review
Our hotel has responded to the review

Geachte gast, Bedankt dat u de tijd heeft genomen om uw verblijf in ibis budget Basel City te beoordelen. We stellen uw positieve beoordeling, en het gedicht, erg op prijs. We hopen u nogmaals te mogen verwelkomen in ons hotel. Hoogachtend, ibis budget Basel City

AccorHotels certified review
Mark Families - 29/12/2017
« Inept Staff and water logged room »

Room 608 is a bad luck for any guest. If you must stay there, do not use the shower unless you want to swim in your room. Bad experience, inept staff and worst still too expensive at its cheap rate. Do not go there. Use the Ibis next door. The deputy manager was kind enough to offer us a refund for the remaining nights, a bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies for the inconvenience you encountered. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do appreciate your feedback, which is most valuable to us. We hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Sincerely, ibis budget Basel City

AccorHotels certified review
Dinis M. Business - 17/12/2017
« Very good experience. »

Nice stay at a fantastic city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Eugene L. Business - 14/12/2017
« Noisy room »

Room very noisy, because it's near the trainstation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

AccorHotels certified review
Anna Families - 11/12/2017

Loud trains. Poor breakfast. No socket near bed. Too thin walls!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City

AccorHotels certified review
Elizabeth C. Business - 07/12/2017
« Fairly good overall »

I was initially allocated a noisy room with a bad smell and a window which was not closed properly. The receptionist offered me a different quieter room which was better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH CONTI, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Giorgia V. N. Business - 07/12/2017
« That unmade bed... and the unanswered call. »

During my stay everything was ok except for the fact that the bed I had to sleep in was not ready. And as I said it to the concierge he simply answered “You will have to prepare it yourself. Also because I don’t have anybody to send upstairs”. It was about 6 p.m. really?! A couple of days before this “accident” I phoned the number on the website of the hotel to have an information. I let the phone ring and ring for minutes. It was during the day, during office hours. Nobody answered. It’s a pity because I find the rooms and the price really good. I slept in your hotel about 4-5 times in the past 3 years. And this was the first time I was upset with the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. NIEDERHAUSERN, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I wonder why he did not offer you to change room...we never had such kind of issues and you send me very suprised. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

AccorHotels certified review
Steven M. Solo - 03/12/2017
« Clean and tidy »

Situated close to the centre and just a short walk to the central station. Reception staff were friendly and spoke perfect English. The room was clean and tidy. Separate toilet and shower sections; no bathroom. My room had a double bed and a bunk bed which was a novelty. No bars or restaurants directly near the hotel so a little bit isolated. Price was inflated due to Champions League fixture

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN DRYDEN, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to read that your stay with us was not fully satisfying. Please allow me to express my sincerest apologies. We are aware that the hospitality business model of the market -driven by a high demand compared to the offer - can be disconcerting in terms of pricing, especially when measured up to other internationals cities, and we are sorry that it impacted your perception. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Derek R. Friends - 29/11/2017
« Hotel in good position for trams and train station »

The reception was very good on arrival. It was a match night so disappointed machines ran out of drinks including water and night porter had no access to supplies. Shower leaked onto bedroom floor. Should be more hooks and plays to hang things in the corridor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Derek, We very much appreciate your comments regarding your stay at the ibis budget Basel City, especially towards our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We reported to the technical department the leaking shower, in order to avoid the unpleasant situation next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Basel City Team

TripAdvisor review
Solo travel - 29/11/2017
« I have used this hotel a few times. »

Excellent location. Shame that the "continental" breakfast has changed to a more "scrambled egg" type breakfast.. Very helpful staff. The rooms are average with regards to size and moveability otherwise but they are clean.

TripAdvisor review
Robertsfamily10 Friends getaway - 27/11/2017
« Hotel in good position »

The hotel rooms are basic but clean. Did not like the third bed being a bunk. Shower a bit close to bed and leaked on floor outside. Need hooks in cooridor to door to hang items. Good I’m that near trams and short walk to train station. Check in very helpful. Was a match night and vending machines ran out so no drinks available. Don’t get early flight as Taxi very expensive. Did get free travel for a day which was useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robertsfamily10, Thank you very much for your review on Tripadvisor. The room setup is standard in all ibis budget hotels, we are sorry but we can not change this. We apologize that the water leaked outside of the shower, please dont hesitate next time to tell the front desk in order to change the room or to find a solution to fix the problem. I'm happy to hear you enjoyed our location and the friendliness of our front office staff. Again, I sincerely apologize for the inconvenience caused. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Your Ibis Budget Team

AccorHotels certified review
Terry B. Solo - 26/11/2017
« Trip to Basel »

ClEvans nd comfortable, but only basic amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
G. Business - 23/11/2017
« Modern, practical Ibis Budget Hotel »

Liked the modern style. Room was pretty small but neat and clean. Price was due to the exhibition - I guess - quite expensive for an Ibis Budget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Gerber, We very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback ! Regarding the price, you are right this is due to the exhibition. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Ibis Budget Basel City Team

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