Hotel - Mercure Telford Madeley Court Hotel
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Mercure Hotel

Mercure Telford Madeley Court Hotel

Castlefields Way  Madeley  Shropshire 
TF7 5DW  TELFORD
UNITED KINGDOM

991 reviews
TripAdvisor Rating Based on 991 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

"All rooms are individual in character and feature En-suite bath and shower, Flatscreen TV with Freeview Channels, Hairdryer, Trouser press, Complimentary tea and coffee making facilities,FREE Wi-Fi"

  • 49 rooms
  • 100% non-smoking hotel
  • 4 family rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Automatic air control
    • Trouser press in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Crib on request
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 492 reviews

Our guest reviews for Mercure Telford Madeley Court Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 991 reviews
AccorHotels certified review
Jon G. Couples - 14/07/2017
« Disappointing Room »

Room 45 is in a small separate block and feels tired. Carpet very dirty and room needed dusting. Toilet leaked, shower screen has hard water build up. Door bolt has at some time been removed leaving unsightly holes and marks on paint work. Windows have no security restraint and must be kept shut, no blinds so lack of privacy on ground floor unless curtains drawn.

AccorHotels certified review
J1 Business - 30/06/2017
« ok but very basic »

Room was very dusty in corner when I moved a chair. Light bulb by bed not working had to be replaced. Staffing very light and often no one seemed to be around when needed - i.e. at bar in the evening, at breakfast soon after 7am.

AccorHotels certified review
Sr Families - 28/06/2017
« Very peaceful and relaxing »

Very peaceful and relaxing. Nice stay between a couple of days exploring Ironbridge.

AccorHotels certified review
John L. B. D. Families - 26/06/2017
« Fine for a family reunion. »

We had been here before for the same reason- a reunion of family members who had originated in the area.The hotel was excellent for it. It is very convenient for all the sites of the Ironbridge gorge and especially for Madeley.

AccorHotels certified review
Martin W. Couples - 19/06/2017
« Hotel full of character »

Very good location as a base for visiting Ironbridge. Pleasant location in a building full of character. Rooms spacious and plenty of parking.

AccorHotels certified review
Michael H. Friends - 11/06/2017
« Mr »

It was okay but the decor was very tired and staff seemed disinterested. Lovely building though and had great potential but needs a bit of love and care to bring it up to your usual standard.

AccorHotels certified review
Alan K. Friends - 11/06/2017
« Could be better »

The hotel has a general feeling of slow decline.Having stayed here a number of times over the last 20 years I experienced it in when it was more fully staffed and the building was in a much better state of repair. The staff I met where pleasant but if you are going to have breakfast until 10.00 I think the kitchen staff might leave their radio off until the residents have finished their breakfast and left.Take a look at the area near the lake,when did anyone think to have a gardener do some weeding and the outdoor furniture was in a shocking state.

AccorHotels certified review
Mr K. E. Couples - 09/06/2017
« Overall happy with our experience »

The building was full of character & charm with a great atmosphere. The staff were very friendly & efficient. The hotel was in a good location to visit Iron Bridge & the other historic venues. The food in the hotel was served promptly & was of a high standard. My only complaint was that the bed mattress in our room (20) was very worn, soft & should have been replaced long ago !

AccorHotels certified review
Anonymous Families - 03/06/2017
« High expectations and somewhat disappointed, as hotel was adequate rather than excellent »

Virtually every time we returned to our room our keycard failed to work and needed to be reset. The breakfast buffet was limited as not many guests booked in, although the cooked to order food was excellent. The decor was tired and we didn't like having to cross the garden to get from our room to the main building, just glad it wasn't raining. The housekeeping was less than perfect as when we checked for lost toys under my daughter's bed there was an old whisky bottle lid there.

AccorHotels certified review
Anonymous Business - 03/06/2017
« Excellent »

Excellent atmosphere, all the staff were outstanding, rooms starting to show there age in terms of furnishing but everything was clean and functional

TripAdvisor certified review
Friends getaway - 01/06/2017
« Smashing ! »

Nicely placed in the forest. Castle-like look, strong wi-fi signal. Plenty of car park spaces. Sizeable rooms. My friend used restaurant for breakfast and spoke very highly of it. All in all excellent stay.

AccorHotels certified review
Jeff A. Couples - 31/05/2017
« Good stay let down by basic room »

Easy checkin and checkout, excellent food for breakfast, but very disappointed with room 18

AccorHotels certified review
Eve Friends - 30/05/2017
« Mrs »

The rooms were pleasant and clean the food was delicious but the customer service of the staff was not the best from experience of working in hotels and other customer facing jobs I was not impressed .

AccorHotels certified review
W H. Couples - 27/05/2017
« Nice quiet location »

We had a one night stay. The room was fine with all necessary comforts. We had a bar meal which was reasonable for the price. I had stayed here before so was ready when the satnav directed me down a road which narrowed to a footpath leading to the hotel. One needs to enter from Castlefields Way.

AccorHotels certified review
Mary C. Business - 25/05/2017
« Mrs »

Lovely hotel in a beautiful setting. Clean and well run by friendly staff. Food in restaurant is fantastic.

AccorHotels certified review
Mick G. Solo - 24/05/2017
« Mr M Goater »

The hotel was fine but the climb to the top floor was a struggle no mention of this at booking would be nice to know of no lifts also on Sunday morning the fire alarm went off which was fine that is what it is designed to do but we got offered no compensation for being messed about at 0900 in the morning, a cup of coffee would have been nice - maybe

AccorHotels certified review
Martin B. Families - 23/05/2017
« Amazing location & Food »

The hotel grounds, staff & food was all amazing. The only negative i can say is there was a lot of dust and cobwebs in our room. Certainly added to the affects of being an old building etc but i would of prefered to be cobweb free :). If i am back in Telford i certainly would stop again.

AccorHotels certified review
Anonymous Couples - 17/05/2017
« Crap service »

The room was beautiful, but the staff terrible. We walked through the front door at midday and before we'd even approached the desk, the receptionist said "you can't check in until 2". We were guests of a wedding at 2 (AT the same hotel!) and had phoned ahead to ask for an early check-in but were turned away for another hour. The breakfast staff were brusque and rude, and the food poor. My eggs benedict seemed to be packet ham with ready-made cold sauce. The fuse blew in our room, leaving us without any lights. I tried to call reception to let them know, but the phone in our room didn't work. I walked to reception to tell them at 8am, only to be told the handyman had "gone out". By the time we checked out at 12, it still hadn't been fixed, so we'd had a whole morning with no lights in our room.

AccorHotels certified review
Emily Friends - 16/05/2017
« Ok - expected more for the price »

Very expensive for what we actually got. Paid £90 for one night, and got a small room with no shower (had to sit down in the bath to wash).

AccorHotels certified review
Jaqueline T. Couples - 16/05/2017
« Extremely pleasant and relaxing. »

The room was well equipped with a large en-suite. The staff were very helpful at all times. Meals were excellent and the staff were pleasant and helpful. Well Done!!

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