Hotel - Mercure Chester North Woodhey House Hotel
Mercure Hotel Mercure Hotel

Mercure Chester North Woodhey House Hotel

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3.5/5 925 reviews
All hotels in Ellesmere port
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms offer en-suite bath and shower, Flatscreen TV with Freeview Channels, hairdryer, trouser press, Free WiFi and tea/coffee making facilities

  • 75 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 763 reviews

Our guest reviews for Mercure Chester North Woodhey House Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 925 reviews
AccorHotels certified review
Anonymous Families - 08/12/2017
« a very enjoyable stay »

I enjoyed my stay, hotel was clean and very comfortable. Staff were friendly and the bed was lovely.

AccorHotels certified review
P&s,hertfordshire Couples - 07/12/2017
« Tired hotel »

Hotel is in a good location with easy access to motorway and with good parking facilities. The staff and the breakfast were very good, we did not use the restaurant for an evening meal, however the main let down for this hotel is that it is badly in need of a major refurbishment of the rooms. Unfortunately although comfortable the soft furnishings and bathroom fixtures look tired, especially the bath edge which was rusted through under the shower screen.

AccorHotels certified review
Ben Business - 06/12/2017
« Very Enjoyable »

Excellent service, friendly staff and a comfortable bed

AccorHotels certified review
Sarah S. Couples - 03/12/2017
« Mrs »

Had a great time but was a little dissapointed with the pool as there was swimming lessons on the Saturday and then aqua babies on the Sunday. When you are paying for it. You should expect to use all the facilities.

AccorHotels certified review
D S. Solo - 27/11/2017
« Dated and staff inexperienced »

Kids running a hotel was my opinion. Rooms are in urgent need of decoration and paint peeling off the ceiling in the bathroom. Comfortable bed.

AccorHotels certified review
Guest Couples - 19/11/2017
« Comfortable and convenient »

Mercure rooms are always large and comfortable and this hotel is no exception. Good bed, chairs and desk. Plenty of parking. Be aware that Wi-fi was very slow in our bedroom, do I had to work in the restaurant. Staff very helpful, especially Kieran and Maria.

AccorHotels certified review
Jonathan Couples - 07/11/2017
« OK room but poor catering »

We were initially allocated a room with a non-functioning door and when we went back to reception we got a different (apparently better) room. My wife later found other guests attempting to enter the room with a non-functioning door.... Since there were no alternative eating places within close walking distance, we decided to eat in. The menu was OK but a bit unexciting. My wife told our waitress that she was dairy intolerant and when the starter arrived without the promised Mango Jus she assumed this must have been a change because of that intolerance (she is used to people doing it). One of the three carefully placed raspberries on her starter was mouldy. Her main course arrived with mashed potatoes which contained cream, and after a certain amount of toing and froing to the kitchen these were sent back. The ?assistant manager on duty did apologise and gave us a glass of wine on the house, and the starter was removed from our bill on checkout so we have had some compensation for our poor experience here. Checkout was also difficult as there was nobody on duty on the Sunday morning and we were in something of a hurry.

AccorHotels certified review
Anonymous Couples - 31/10/2017
« We were disappointed with the room. A previous occupant had clearly bben a smoker as there were cigarette burns on the curtains and furniture »

Room could have been cleaner. Evidence of smoking form previous occupants. There was loud music playing at 12:30AM.

AccorHotels certified review
Mrs C. W. Business - 30/10/2017
« Dire - severe disappointment booked a Mercure got a workmanship rest house »

Ask Kieran

AccorHotels certified review
Janet Families - 21/10/2017
« Not great »

Feel the whole hotel needs a refresh and a deep clean. Breakfast wasn’t great, I have already sent an email direct to the hotel will my main issues. Room needed a clea , dirt on the radiator, lighting didn’t work properly. Noisy at our end of the hotel room 218. Hot and cold water weren’t very separate the cold seemed to be warm. Room smelt of either damp or bleach. Ordered scrambled eggs at breakfast and they never arrived. Found a dirty plaster in the pool Changing rooms needed cleaned, the showers need the grout done. Service on the front desk was slow. We will not return.

AccorHotels certified review
Jared Business - 21/10/2017
« Good Stay »

Nice sized clean room, with a good shower. Breakfast was good, nothing extraordinary. Price was fairly good for what you get. Had no issues with wifi.

TripAdvisor review
Sue E Family - 21/10/2017
« Don’t stay here! »

Bathroom smells of mould, corridors smell of tobacco. Stayed 2 nights room not cleaned properly dirty glasses and cups left in the room. Breakfast service was awful tea served in coffee percolator without teabags so very very weak food was kept warm under lamps for ages. Complained when I checked out was told this was unacceptable and the duty manager would call me. Still waiting no call yet 3 days later??

AccorHotels certified review
Mrs S. E. Families - 20/10/2017
« Still waiting for the duty manager to call »

Stayed here for 2 nights and doubt we will ever stay again. Bathroom had an overpoerrring smell of mould. The corridor smelt of tobacco Capet had not been hoovered. The room was not cleaned properly after one evenings stay - bed not made and dirty glasses and cups left in the room. The service at breakfast was awful and the food had been standing for quite a while. On checking out I complained to the reception who was a very nice lady and took my phone details and said my complaints were unacceptable and she would get the duty manager to call me! I am still waiting,

AccorHotels certified review
Shawn W. Couples - 18/10/2017
« Disappointed with the room standard »

I’ve stopped with the Mercure group on numerous occasions, but this was the worst experience i’ve had. The room was supposed to be a superior suite but in my opinion it was a standard room. I’ve stopped as a coach driver and even the rooms i’ve had are better than this. Cobwebs on the ceiling above the bed. I paid 87.40 for the room but was only worth 69 at a push. No points have been added onto my Accor card, So my overall experience is well below par.

TripAdvisor review
Friends getaway - 13/10/2017
« My time at this hotel. »

This hotel I thought would be a fantastic place but unfortunately we had a lot of money taken from a couple who had there 25th party there. The staff were not very helpful when they found out and there were no CCTV camerers and this spoiler are time there. I don't think I would go there again as I am scared for my children as if anybody walks into the hotel who is dangerous we would not know and this is very unsafe if I bring my children again. If CCTV camerers were put into place maybe I would think again.

AccorHotels certified review
Phil Families - 08/10/2017
« Mr R. »

Convenient location for weekend away, room clean but a bit tired. Food was OK in the evening and breakfast had good choice. Would stay again if in the area.

AccorHotels certified review
A M. Families - 02/10/2017
« Very comfortable with helpful and friendly staff »

We have stayed many times at the Mercure and have found the staff helpful and friendly and rooms clean and comfortable all in all an extremely pleasant stay

AccorHotels certified review
Rebekah Couples - 24/09/2017
« Rebekah B. »

Wasn't the best stay, hotel reception and restaurant is modern but the bedrooms are dull.

AccorHotels certified review
Helen Friends - 19/09/2017
« Great hotel good prices »

Chose the cheapest option hotel in the area so wasn't expecting it to be great but it really was very good. Room spacious. Some marks on the wall, but otherwise spotless. Only disappointment was that I forgot my swimming costume as I wasn't expecting a pool and spa!

AccorHotels certified review
Ian Couples - 19/09/2017
« Nice quiet hotel and comfy Bed »

nice hotel lovely comfy bed but room decor was a little tired but to stay overnight was not a problem

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