Hotel - Mercure Wigan Oak Hotel
Mercure Hotel Mercure Hotel

Mercure Wigan Oak Hotel

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4.0/5 564 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

"All rooms have En-suite bath and shower,Flatscreen TV with Freeview Channels, Hairdryer, Trouser press (some rooms),Complimentary tea and coffee making facilities, FREE Wi-Fi"

  • 88 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 530 reviews

Our guest reviews for Mercure Wigan Oak Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 564 reviews
AccorHotels certified review
Anonymous Couples - 13/11/2017

Staff friendly and welcoming, handy to have the parking so close but thought the decor let the general look of the hotel down, it looked very dated in places.

AccorHotels certified review
Sylverla Couples - 07/11/2017
« Reception very pleasant check in »

Hotel room was very clean and well presented. My only gripe was that there were on two tea bags and we used those on arrival, although ly found that out when we woke up in the morning so we had to wait till we went down for breakfast.

AccorHotels certified review
Anonymous Business - 29/10/2017

The room was clean and comfortable and the staff were friendly and welcoming. Food in restaurant was also good with great service. The communal areas ( corridor/stairs) were tired looking and there was a lot of noise ( talking on corridors and banging doors) from fellow guests during night ( after 2am) which was very disturbing.

AccorHotels certified review
Nicd Couples - 21/10/2017
« Would of been great if we could of relaxed without people coming in the room »

The hotel was lovely and the staff friendly. However in the morning we was firstly woken by someone knocking to get in the room, and then letting themselves in which woke us up, we had no clue who it was, could not get back to sleep, then about an hour after that the same thing happened, this time we saw it was the cleaner. Check out was only 12 so there was need for them to be in the room before that! Do they not consult with reception to see who has checked out.

AccorHotels certified review
Y Families - 16/10/2017
« Good place to stay where we needed it. »

The check in process was easy enough and the staff was helpful in guiding us to restaurants in the area. The room was better than expected and was more than adequate for our needs. The breakfast was good if a little expensive for the hot breakfast option.

AccorHotels certified review
Anonymous Business - 13/10/2017
« Mr »

Comfortable, but room had poor lighting

AccorHotels certified review
Peter Business - 13/10/2017
« Great stay, helpful staff »

I had a couple of days in Wigan for business. This is the second time I stayed at the Wigan Oak Mercure. Both times have been good. The hotel is a little aged but the rooms are clean and they have everything you need. I have been particularly impressed with the staff on both stays, and would like to thank the night manager (Gary, I think his name was- but might be wrong) in particular for his kind help and friendly service.

AccorHotels certified review
Sarah W. Families - 07/10/2017

Once again this hotel proves to be comfortable, clean and friendly. First time in the restaurant and the staff were brilliant!

AccorHotels certified review
William Business - 03/10/2017
« Comfortable »

Late arrival but receptionist was a little short and didn't explain parking / ask if I had a car that needed registering. Wifi code was not offered on arrival either and I had to ask for it.

AccorHotels certified review
Richard B. Business - 03/10/2017
« Good staff, good service, good room. Poor reception area and restaurant. »

The reception area and restaurant of this hotel desperately needs a complete overhaul. As does the access area to the rooms. The restaurant is cramped with a small server and small bar. In keeping with the early to mid 1990s, but not up to current standards. The access to the rooms via a corridor and narrow stairs is not ideal and the small lift caused frustration and indeed some visible distress when a coach of eastern tourists arrived. It would appear that space was dedicated to a double-lift shaft when the hotel was designed (there is a double lift-shaped alcove on every floor) but that these were never installed. In short, a redevelopment of the reception and restaurant area together with the installation of a double lift would greatly improve this hotel.

AccorHotels certified review
Deborah J. Couples - 25/09/2017
« Very comfortable and enjoyable stay! »

Had a wonderful eight days and a fantastic room. The staff was friendly and helpful. Ashley on the desk was over and beyond helpful and she went out of her way to make the stay wonderful. The breakfast buffet was yummy to the max. The only negative was one evening in the restaurant, had the fish finger sandwich after being told there were five fingers on it. In fact there were just two very small fingers which was a let down. This does not take away from the fact that it was a great stay and would return.

AccorHotels certified review
Foxy Couples - 25/09/2017
« Brill »

It was just what we wanted

AccorHotels certified review
Donna Families - 24/09/2017
« Staff were friendly, helpful and efficient. »

The breakfast team accommodated our extra guests without complaint and were helpful. Everyone was friendly and the rooms were all clean and well-equipped. Overall we were very happy with our stay.

AccorHotels certified review
Anne D. Families - 19/09/2017
« Satisfied customer »

Staff polite &attentive always there to help room clean &obedience comfortable Breakfast was great plenty to eat as always staff very helpful here Would recommend staying here

AccorHotels certified review
Michael L. Solo - 18/09/2017
« All was well at Mercure Wigan Oak »

Spent a very pleasant weekend at this hotel, despite the inclement weather outside. Very helpful staff, food and drinks always available and though I did not have a car myself,plenty of car pasking spacein hotel car park. Rooms were reasonably priced on Accor sites . Although not on business myself could see that ample facilities available if I had been. All in all a very good experience and would not hesitate to stay there again as apart from the above plenty of local buses if one wanted as I did to visit family in local area and to both Wigan Wallgate and North Western Rail stations. Also good connections to Manchester & Liverpool.

AccorHotels certified review
David D. Couples - 12/09/2017
« Basic »

Average Hotel if not a bit tired in deco.Room was good but bathroom a bit grubby ie : mould around the bath and mould around the shower head. Breakfast consisted of full English,fruit,toast,cereals,tea,coffee,juice and various others. Didnt like the sausage and mushrooms were the tinned type variety. Scrambled egg but no fried egg. Toaster was poor.. eg: put my toast through once and it was still white so put it through again and it burnt. Good location for Town. Overall ,for the price I paid ,it was just acceptable

AccorHotels certified review
Alec W. Couples - 11/09/2017
« Excellent service »

Great service from check in to check out, friendly and helpful staff in all areas of the hotel.

TripAdvisor review
Couples - 11/09/2017
« Mercure, Wigan (near Manchester) »

Great stay again at Mercure property. Good location to visit Rochdale & Bury by car. Then train to Liverpool Lime Street Station. Good parking facility - key your car rego number at time of check in and parking is free.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for choosing to stay with us again, we very much appreciate your support and you taking the time to share your experience. I am very pleased that your stay with us was enjoyable and hope we have the opportunity of welcoming you back again soon.

TripAdvisor review
Couples - 05/09/2017
« Pleasant Stay »

We stayed at Wigan Oak Mercure with many other guests for a wedding nearby. Hotel was clean, bedrooms spacious and full bathrooms. It is a mature building but in a reasonable state. Good breakfast and our deal was reasonably priced. Best prices through Accor website & their loyalty card.

Our hotel has responded to the review
Our hotel has responded to the review

We are delighted that you enjoyed your stay with us and I have passed a copy of your review to all departments. Customer feedback is extremely important to us, so thank you for taking the time to do this. I hope that we have the opportunity to welcome you back soon.

AccorHotels certified review
Deb C. Couples - 29/08/2017
« deb c »

very efficient helpful polite staff clean rooms

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