Hotel - ibis Rotterdam City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Rotterdam City Centre Hotel

4.5/5 1,017 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Room for hearing impaired guests

Leisure and activities

  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At ibis Rotterdam City Centre all the rooms are welcoming, comfortable and cozy to ensure a pleasant stay whether you opt for a Double Room, Twin Room or a room with 3 beds.The hotel rooms are all equipped with the new Sweet Bed by ibis bedding for your comfort and a convenient bathroom.

  • 139 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 5,911 reviews

Our guest reviews for ibis Rotterdam City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,017 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ec B. Business - 04/12/2018 AccorHotels certified review
« Great value for money »

Basic and satisfying. Easy, comfortable and friendy. Neat and clean.

Anonymous Friends - 04/12/2018 AccorHotels certified review
« Pleasant »

I found the hotel and hotel staff very pleasant. It perfectly suited my needs. The room was clean and quiet. Access was easy and the location was as I had hoped for.

Anonymous Business - 03/12/2018 AccorHotels certified review
« All OK. »

Staying as expected, rooms clean, ambient OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dejan, Thank you for your review regarding your stay with us. Great to see that you enjoyed your time with us, we do hope to welcome you again in Rotterdam. Best Regards, Remco van der Jagt - General Manager

Anonymous Couples - 01/12/2018 AccorHotels certified review
« A pleasant stay and a good location. »

We found it a good experience but we would have preferred things to have been available rather than having to ask for them, ie tea and coffee service. The breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW K., Thank you for sharing your experience and suggestions with us. Happy to read that you enjoyed your time with us and we hope your next visit will be as pleasant as the previous one. Sincerely, Remco van der Jagt - General Manager

Gd Business - 30/11/2018 AccorHotels certified review
« really comfortable »

It was a great centrally located hotel with lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILLIAN D., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remco van der Jagt - General Manager

Ronnie K. Families - 27/11/2018 AccorHotels certified review
« Excellent,friendly and welcoming staff. »

Excellent. We enjoyed our stay in this cosy friendly hotel. The coffee bar area is a real asset and is a relaxing place to enjoy a chat and a cuppa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald K., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remco van der Jagt - General Manager

Wai K. M. Solo - 27/11/2018 AccorHotels certified review
« clean & comfortable »

everything is fine & reception is helpful but the questions is no bottle of water in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAI KEUNG M., We very much appreciate your comments regarding your stay at the ibis Rotterdam City Centre. We do hope to welcome you again in our hotel! Sincerely, Remco van der Jagt - General Manager

Buck T. Solo - 25/11/2018 AccorHotels certified review
« Excellent value for money & customer service »

Clean value for money facilities & first class customer service by on site staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY T., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remco van der Jagt - General Manager

Geoff Business - 20/11/2018 AccorHotels certified review
« Always a pleasure staying here »

Always freindly and helpful staff on hand, and in an ideal location.

Anonymous Business - 19/11/2018 AccorHotels certified review
« good location but not helpful, overpriced »

The breakfast was very good, the rooms were clean, and the hotel is well-located. However, most of the staff is not friendly nor helpful with changes I had to make to my reservation. One staff member even changed my reservation without my consent as she "thought it was helping" me. I had to fight with a staff member to get the bill a day in advance so I could make sure that the statement was right - and thankfully I did because it was not. I was charged for extra breakfast even though I had explained to them many times that my coworker had returned to France. Not very happy with how my stay was handled. I didn't feel especially welcomed and neither did my coworkers. Another thing that could have made my stay better was the possibility of having a mini fridge in the room because I had needed to keep food, and also the possibility of having boiled water to make tea. I think my stay at Ibis was severly overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs F., Thank you for taking the time to tell us about your experience at the ibis Rotterdam City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will discus this internally to see what went wrong, it is not our way of dealing with complaints or problems. We are always there to assist our guests in the best way we can. I do appreciate your suggestions and tips, with this we can improve our service and offer even more. I do hope to welcome you again in Rotterdam. Sincerely, Remco van der Jagt

N B. Families - 18/11/2018 AccorHotels certified review
« good »

aok, only small downside was one lamp not working in room

Yaseen Business - 14/11/2018 AccorHotels certified review

Good

Patrick Friends - 13/11/2018 AccorHotels certified review
« room was fine but we were interrupted twice before check out »

Check out time was 12:00 but around 10:30 the cleaning lady entered the room which awaken us. Why would she enter that time? Also the telephone rang a few minutes later but nobody answered. This was very annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN WILLEM H., Thank you for taking the time to tell us about your experience at the ibis Rotterdam City Centre. I am sorry that your experience did not meet your expectations. And thank you for sharing the details with us, with this I can check and ensure this will not happen again. Best regards, Remco van der Jagt - General Manager

Johan Business - 12/11/2018 AccorHotels certified review
« Basic hotel and mostly satisfying stay but some things should be improved »

The hotel I find rather basic. I mean the following: Room facilities (very little space for clothes/luggage, small bathroom, very small desk) Breakfast had limited selection. I find important to have a bigger selection Soundproofing is not good with noise from the corridor and other rooms Bed was very good View from my room was quite good - I was on the 7th floor Overall I would not choose this Ibis again for such a long stay (5 nights)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johann, Thank you for your review and comment. Great to see that you enjoyed the bed and the view and thank you for your comments/suggestions. Have a nice day, Remco van der Jagt - General Manager

Jacek Business - 11/11/2018 AccorHotels certified review
« central location in Rotterdam »

Great location - minutes walk from the Blak main business centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacek, Thank you for your review, happy to see that you enjoyed your time with us. We do hope to welcome you back again in Rotterdam. Sincerely, Remco van der Jagt - General Manager

Anonymous Couples - 10/11/2018 AccorHotels certified review

Good reception on arrival. Able to store bags until check in. Provided with gluten free items for breakfast, although no bread on last day. This was disappointing. Good initiative to provide voucher in exchange for room not being cleaned, but it wasn't made clear we had to collect voucher daily so we missed picking up the first one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna, Thank you for your review, sorry we did not had the gluten free bread on your last day! We do hope to see you again in Rotterdam. Sincerely, Remco van der Jagt - General Manager

Family - 08/11/2018 TripAdvisor review
« Another trip to Rotterdam! »

We are frequent visitors to Rotterdam as our son lives here but have never stayed at the Ibis before. The location was perfect minutes from Blaak station, the staff were very friendly and helpful and the rooms were of usual Ibis high standard. The only downside was there are no longer tea/coffee making facilities in the rooms.

Anonymous Business - 07/11/2018 AccorHotels certified review
« Good »

I was there for business purposes, i would able to get relax during my stay.

Raffy Families - 05/11/2018 AccorHotels certified review
« Great location but service is variable »

Loved the location. Room was small but comfortable. Bar area and pavement cafe good. Check out good and we appreciated having a luggage room. Check in was very poor. Arrived soaking wet after heavy rain. Staff member was on the phone and gave us no acknowledgement at all. I know she had to finish the phone call first, but there was no eye contact, no smile, no apology for keeping us waiting for ten minutes. 3 other staff sat in the back office and made no attempt to greet us. Even if they were not reception staff, they could have said hello and explained that they were unable to help us. Really bad service

Rachel Business - 04/11/2018 AccorHotels certified review
« Rooms need a deep clean urgently »

The hotel is well located, offers a good breakfast and personnel is polite and helpful. However, the room I stayed was smelly and in a need of a deep clean urgently. Carpets in common areas are also dirty. The hotel has everything to offer a great experience if it takes cleanliness more seriously

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