Hotel - ibis Rotterdam City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Rotterdam City Centre Hotel

4.5/5 6,182 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Room for hearing impaired guests

Leisure and activities

  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At ibis Rotterdam City Centre all the rooms are welcoming, comfortable and cozy to ensure a pleasant stay whether you opt for a Double Room, Twin Room or a room with 3 beds.The hotel rooms are all equipped with the new Sweet Bed by ibis bedding for your comfort and a convenient bathroom.

  • 139 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 6,182 reviews

Our guest reviews for ibis Rotterdam City Centre

100% genuine reviews from our guests

Find out more
Daan Business - 13/02/2019 AccorHotels certified review
« Okayish »

Hotel looks nice from the outside. Check in went smooth and flawless. Room a little bit small. Some complaints (room 204): Bed was okay, however, there was a hole in the duvet which is unhygienic. The bathroom looks nice, but there was a little bit of mold in the corners. Wardrobe had only one clothes hanger. Only one towel per person.

Doug Business - 12/02/2019 AccorHotels certified review
« a very enjoyable stay »

Great service from the excellent staff. The room was just what i required - quiet plenty of space an excellent shower and a great bed!

D V. B. Families - 12/02/2019 AccorHotels certified review
« convenient location and quiet / clean rooms »

As pleasant as the previous one, friendly helpful staff

K W. Couples - 10/02/2019 AccorHotels certified review
« A staff team who really understand customer service ! »

The staff on the desk and in the bar/restaurant were charming and went out of their way to assist guests. Nothing was too much trouble. The room and the breakfast were fine - good value st a reasonable price. There were three minor quibbles ..... - the towels were small, thin and worn - the loo paper was cheap and flimsy - housekeeping didn’t make the bed properly, just pulled the duvet up over the crumpled under-sheets ! None of this would put us off returning to the hotel next time we visit Rotterdam

Av Families - 09/02/2019 AccorHotels certified review
« Citytrip Rotterdam »

Nice stay, good location, friendly staff, nice breakfast !

Anonymous Families - 09/02/2019 AccorHotels certified review
« Good location and service »

It is really quick check in and the room is clean and tidy but it is very strange dont have rubbish bin in the room only one in toilet.it is vey inconvenience.The buffet breakfast is not bad

Sofia Families - 07/02/2019 AccorHotels certified review
« Good, but service was not the best »

If someone stay 3 days why they cancel my key the second day, people arrived late and also tired, them people who helps in the lobby preffers talk with friends and help their friends before than people who was waiting and tell him that I am waiting, room was owesome! Location too! But I will not recommend that one. , just for service, because experience is not complete.

Jane M. Families - 03/02/2019 AccorHotels certified review
« Comfortable, friendly and clean »

Everything was good, we stayed 4 nights, I hung the no clean sign on my door the first night but I didn’t receive a voucher so we didn’t bother using it again. Room heating took a good while to kick in. Staff were very friendly, room was comfortable and clean, location was good for us.

Anonymous Business - 01/02/2019 AccorHotels certified review
« Expensive »

I ordered a single room. Payed the price for a double room. Breakfast not included. Parking was very expensive.

Carol Couples - 29/01/2019 AccorHotels certified review
« Disappointing »

Everything was so minimalistic. Check in was impersonal and no ID was requested. A second key card had to be requested, it wasn't offered. Toiletries were not offered (I discovered there were none in the bathroom when I was about to step into the shower). There was only one towel provided. The pillows were a joke...the worst I've ever had in a hotel. The window was not fitted properly so we had to listen to the wind whistling the whole night. The quilt was way too warm. On the plus side, everything was very clean, TV was good, breakfast was adequate. No receipt was given at check out. Instead, I received an encrypted receipt via email a day later. Can't make heads or tails out of it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline, Thank you for taking the time to share your experience with us, i am sorry that not everything went as it should be during your stay with us. We do hope to welcome you again in Rotterdam. Sincerely, Remco van der Jagt - General manager

Kevin L. Business - 23/01/2019 AccorHotels certified review
« Well placed, clean & modern rooms.Reception staff very atentive and professional. »

One night stay in a comfortable room. Reception staff were helpful on both arrival & departure. Quiet room, albeit next to lifts which did not impact on noise levels

Renata Business - 20/01/2019 AccorHotels certified review

The bed, in a two single beds room, was horrible. Barely a real mattress. Gave me a bad back pain. I stayed 5 nights, it’s the second time I get poor beds in this hotel. Won’t come back There was a problem with a guest in my arrival, the police was there and employees were shouting. I simply stayed in the bad room, not really possible to report the problem with such a circus. I stayed in this hotel many times because it’s just behind my office, but it’s the third time they give me a bad bed and the experience this time was so poor I’m not coming back. Also they didn’t accept to debt the charge in my company card, even though I come so often. I had to pay with my personal credit card and make a expense report at work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renata, Sorry to see that you did not enjoyed your stay with us, i have send you a pm, i would like to get in contact and discuss what happened during your stay. Sincerely, Remco van der Jagt - General Manager

M Business - 16/01/2019 AccorHotels certified review
« Average, rather old hotel »

The hotel room was extremely small, air conditioning sounded like airplane is taking off any minute and when switching it off the room was very cold. Furniture was rather old and I was really missing basic things in room like water boiler what you find in any other that price class hotel. As positive point- extremely friendly personal!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOONIKA P., Thank yu for your feedback regarding your stay, I am sorry that your stay was not as pleasant as it should be. We will discuss your feedback and take action on your points. Sincerely, Remco van der Jagt - General Manager

Anonymous Couples - 15/01/2019 AccorHotels certified review
« Very pleasant »

Everything was fine.

Sro Business - 10/01/2019 AccorHotels certified review
« Great for overnight business stay! »

Rooms were clean and it was extremely easy to check in.

Niklas H. Couples - 07/01/2019 AccorHotels certified review
« Perfect holidays. Thanks a lot! »

Nice rooms, tasty breakfast and watchful employees... We had a nice holiday in your hotel.

Raphael Couples - 06/01/2019 AccorHotels certified review
« Great customer service, convenient location »

We appreciated the various ways the ibis Rotterdam City Centre makes stays more seamless, such as the quick check in and check out processes, and the way the reception staff does not hide behind a counter but instead greets guests as they come in. The only thing that irked us a bit was when we asked to buy some food at the bar late in the evening and were met with a brief "no more food tonight" by a staff member currently putting a pizza in the small oven next to the bar... But it definitely was late and it probably is written somewhere until what time food is served, so no hard feelings.

Jess Couples - 03/01/2019 AccorHotels certified review
« Great hotel »

One towel is not enough for a person with long hair like me. The room was cleaned and looked nicely. Overall very satisfied.

Kevin C. Families - 31/12/2018 AccorHotels certified review
« Exceptional »

The staff were genuinely friendly, welcoming and helpful. It was exceptional customer service and definitely contributed to our stay.

Anonymous Families - 30/12/2018 AccorHotels certified review
« Great thanks for great stay in dynamic Rotterdam »

Clean hotel, great service and special musical breakfast awakening on Sunday 23 December!

Our most recent 20 reviews
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