Hotel - Novotel Rio de Janeiro Barra da Tijuca
Novotel Hotel Novotel Hotel

Novotel Rio de Janeiro Barra da Tijuca Hotel

4.5/5 692 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 287.10 BRL Non member rate
From 258.39 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Kids' Club for children aged 0 to 16 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 6,439 reviews

Our guest reviews for Novotel Rio de Janeiro Barra da Tijuca

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 692 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Fábio C. Families - 18/09/2018 AccorHotels certified review
« Good accomodations but poor staff services. »

The hotel is clean, with good accommodations, comfortable bed but staff is not so good. I had a problem when I arrived there is no one to help with my luggage. I was with my wife and baby and only after some minutes a cordial receptionist help us with our bags. I called to governance services to asked by an ironing board and I should call 3x. I think you have opportunity to improve this services to provide a WOW moment for your guests.

Alã D. C. Business - 30/08/2018 AccorHotels certified review
« Great experience »

Well located, accommodations comfortable, restaurant with alternative to vegan with breakfast with gluten-free bread. The Gyn could have more space and that's the only point of improvement that I thought based on my 2 days. The overall experience was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

John V. W. Business - 29/08/2018 AccorHotels certified review
« Clean, comfortable and very excellent service. »

it was terrific. the service was top notch, the room was clean and comfortable, the dining and breakfast buffet was very good and the location of the hotel ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Rogério Business - 24/08/2018 AccorHotels certified review
« Nota 1000 »

Nota 1000

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anne W. Business - 18/08/2018 AccorHotels certified review
« Very adequate for my needs. »

Reception staff good however Lobby Bar and restaurant lacked energy and or atmosphere. As someone travelling alone this was difficult. Went to hotel across the road for drink in evening as the atmosphere was more inviting. This is not about the decor but more the attitude of staff in bar and dining room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Eduardo C. Business - 16/08/2018 AccorHotels certified review
« Show !. »

Show !.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

J. Families - 31/07/2018 AccorHotels certified review
« Less than expected. »

Only the breakfast saves.!

Marco G. Business - 31/07/2018 AccorHotels certified review
« Good experience with relaiable staff. Convenient location in Barra to reach Shell office »

Good experience with relaiable staff. Convenient location in Barra to reach Shell office.

Unknown Solo - 22/07/2018 AccorHotels certified review
« Not so interesting »

You don't exchange the money there which is strange for me as a tourist. One day I had to ask a Taxi man to help me because your colleagues didn't. some of them are not also patients with the clients.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hojjat R., Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Ronaldo Grapiglia Gerente Geral Novotel RJ Barra da Tijuca e-mail: h8…

Ishan Business - 21/07/2018 AccorHotels certified review
« A fantastic stay with great support from the hotel staff. »

The facilities were as mentioned in the website. The stay was comfortable. Really enjoyed the beach across the road. The beach services were very useful. Breakfasts were awesome. As I don't speak Portuguese, sometimes it was difficult to communicate, but the staff there were polite and helpful. They had really nice recommendations for the shopping places and they also helped me with booking city tours. At the last day of my stay, I got an excellent suggestion for biking towards Pedra do Pontal, which was a lovely experience (Thanks, otherwise I would have missed this). Overall it was a really enjoyable experience. Given a chance, I would definitely like to visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ronaldo Grapiglia Gerente Geral Novotel RJ Barra da Tijuca e-mail: h8…

J. K. Business - 26/06/2018 AccorHotels certified review
« Professional, friendly and helpful staff with a great location! »

The hotel staff and location of this hotel are the reason I enjoy staying at Novotel. There's a great breakfast buffet which is included in the rate. The only area of improvement I would note is the dinner at the hotel leaves a lot to be desired. The food was barely edible.

Marcia D. M. Solo - 25/06/2018 AccorHotels certified review

It was very good!

Sergio G. Business - 24/06/2018 AccorHotels certified review
« atende as expectativas »

idem anterior

Anonymous Business - 22/06/2018 AccorHotels certified review
« Nice hotel, worked well for business meetings »

Rooms were clean and well appointed. Some slight odor in room. Restaurant buffets were delicious. Overall, a very positive experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joe W., We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Barra da Tijuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronaldo Grapiglia Gerente Geral Novotel RJ Barra da Tijuca e-mail: h8…

Thiago J. R. Business - 14/06/2018 AccorHotels certified review
« Very good! »

It was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Thiago José R., Agradecemos que tenha nos avaliado no seguimento da sua estada no Novotel Rio de Janeiro Barra da Tijuca. Foi com prazer que recebemos sua avaliação. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Sr. Thiago, caso queira compartilhar sua experiência com outros clientes, fique à vontade para deixar seu comentário em nossa página no www.tripadvisor.com.br. Temos certeza de outros clientes apreciarão suas considerações. Segue link direto: https://www.tripadvisor.com.br/Hotel_Review-g303506-d85…-Reviews-Novotel_Rio_de_Janeiro_Barra_da_Tijuca-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html Agradecemos novamente por dedicar seu tempo para compartilhar as suas opiniões conosco. Atenciosamente, Ronaldo Grapiglia Gerente Geral Novotel RJ Barra da Tijuca e-mail: h8…

Anonymous Families - 04/06/2018 AccorHotels certified review
« Final de semana. »

Agradavel!!

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Tania X., Apreciamos imensamente seus comentários referentes à sua hospedagem no Novotel Rio de Janeiro Barra da Tijuca. Apesar de sua avaliação geral ter sido bastante positiva, observamos algumas considerações que nos dão a chance de melhoria. No Novotel, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Novotel. Mais uma vez, agradecemos os seus comentários e sugestões, e esperamos reconquistar a sua confiança aquando de uma próxima estada. Atenciosamente, Ronaldo Grapiglia Gerente Geral Novotel RJ Barra da Tijuca e-mail: h8…

Angeles Business - 30/05/2018 AccorHotels certified review
« Satistecha »

Confortable

Dyullia R. Business - 28/05/2018 AccorHotels certified review
« I expected more. »

When I was booking my room, I asked for high floor. I had a peer that was also staying in the same hotel, when we were doing the check in, I asked if I could be in a high floor and the attendant said no because they were full, so I got 2nd floor, but my friend, that was doing check in in the same time, got the 7th floor. Another thing was that I noticed 3 small holes of 1 inch on the towel. Besides that, I had nothing special or different.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dyullia R., Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I´ll make sure your requests will be observed for your next reservation, arriving on June 5th. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ronaldo Grapiglia Gerente Geral Novotel RJ Barra da Tijuca e-mail: h8…

Luis H. C. Families - 28/05/2018 AccorHotels certified review
« Muy agradable »

Muy satisfactoria

Anonymous Families - 15/05/2018 AccorHotels certified review
« Great family room »

I already knew the hotel, but had a great experience this time. It was our first trip with our newborn (3 and a half months). We stayed at the family room final 65 and 66, that has a great view and is really good space for a family of 5.

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