Hotel - ibis Novo Hamburgo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Novo Hamburgo Hotel

4.0/5 397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 199.00 BRL Non member rate
From 189.05 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free Wifi
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Concierge

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 110 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Free Wifi
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 2,121 reviews

Our guest reviews for ibis Novo Hamburgo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 397 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Katia V. Couples - 05/07/2018 AccorHotels certified review
« Excellent! »

Very professional, yet warming.

Werner J. Business - 26/05/2018 AccorHotels certified review
« Mr. »

One Elevator not working for 3 days. Kitchen bad, very bad. Stupid team. With ACCOR card silver no discount obtained for 2 rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear J., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bruna Lira - Genral Manager

Business - 14/05/2018 TripAdvisor review
« At Ibis always is 100% »

all is perfect. Check in,check out,breakfast,cleanlines. Team always exciting. Apartament,bathroom very cleanlines an with good sleep. It's near of perfection. I'll back in short time,because it's always with very good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Rheinheimer We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks, Bruna Lira - General Meneger

Luis Families - 11/05/2018 AccorHotels certified review
« atendeu as expectativas »

Dentro do esperado. Satisfeito.

Our hotel has responded to the review
Our hotel has responded to the review

Boa Tarde Sr. Luis Obrigado pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Bruna Lira - Gerente Geral

Silvio S. S. Families - 11/03/2018 AccorHotels certified review

SIMPLES e PRATICA

Our hotel has responded to the review
Our hotel has responded to the review

Boa Tarde Sr. Silvio Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Bruna Lira - Gerente Geral

Luiz A. Solo - 16/02/2018 AccorHotels certified review
« eficiente »

atenciosos e eficientes

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Luiz A. Muito obrigada pelos comentários quanto ao serviços do Ibis Novo Hamburgo, saiba que é sempre um prazer recebe-lo em nosso hotel. Atenciosamente, Bruna Lira - Gerente Geral

Nelson Business - 26/12/2017 AccorHotels certified review
« boa »

Local limpo e agradavel.......................................................................................................

Our hotel has responded to the review
Our hotel has responded to the review

Olá Nelson Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Atenciosamente, Bruna Lira - Gerente Geral

Yogesh Business - 30/11/2017 AccorHotels certified review
« COURTEOUS & HELPFUL STAFF »

VERY FRIENDLY ATMOSPHERE ! GREAT LOCTION

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yogesh M., We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruna Lira - General Manager

Couples - 22/11/2017 TripAdvisor review
« Ibis NH Again good ! »

Good Hotel ! Always a good place to stay in Novo Hamburgo RS Brasil . Good location ! Parking is free ! Breakfest also good sort of food ! I recommend this Hotel for travelers for a maximum of 5 days stay !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruna Lira - General Maneger.

Fernanda C. Solo - 21/11/2017 AccorHotels certified review
« Execelente estadia no Hotel Ibis Novo Hamburgo. »

Execelente estadia no Hotel Ibis Novo Hamburgo.

Our hotel has responded to the review
Our hotel has responded to the review

Boa Tarde Sra Fernanda Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve no Ibis Novo Hamburgo Atenciosamente, Bruna Lira - Gerente Geral

Victor Business - 07/08/2017 AccorHotels certified review
« checkin with delay »

I faced problem during the checkin, it took a long time to get the key. I think there was an issue on software or something like it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bruna Lira - General Maneger

Yogesh Business - 03/06/2017 AccorHotels certified review
« nice stay »

it was good but only the breakfast was not up to the expectations as the fruits served were stale ! In fact had food poisoning on the day of check out and had to avail medical assistance at SAO PAOLO Airport.

Werner J. Solo - 03/06/2017 AccorHotels certified review
« Although reservation made as ACCOR member, very complicated check in. Arrival at 18.00hrs »

Room was with AC not working and sofa without cushion ( hard plank ). After contacting reception was then given another room. I think the clerk face me a bad room on purpose, because I was protesting the very long check in procedure.

Anonymous Business - 08/05/2017 AccorHotels certified review

Comfortable bed and good shower. Room at top floor is noisy (water tank filling and guest's doors opening and closing). Restaurant has very limited options in their dinner menu and not late room service. Hotel entrance is difficult to find for taxi drivers.

Anonymous Business - 31/03/2017 AccorHotels certified review

VERY NICE.

Anonymous Business - 28/03/2017 AccorHotels certified review

The hotel was not bad, however the bed was horrible e the restaurant prices too expensive.

Anonymous Business - 29/01/2017 AccorHotels certified review

as always the phone was not working. like all other time i used this hotel the room phone was not working, you could not call outside and the hotel crew as always did not solve the trouble. they only suggested that i should move to the check in desk and use the phone over there, what is an absurd once you do not privacy to discuss business. looks like the 15 minute proposition to solve troubles it is not effective in this hotel.

Anonymous Families - 27/12/2016 AccorHotels certified review

It was good

Anonymous Business - 21/11/2016 AccorHotels certified review

Dentro da proposta do hotel, ocorreu dentro do esperado

Anonymous Business - 18/11/2016 AccorHotels certified review

Boa hospedagem time Ibis

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