Novotel Ahmedabad Hotel 5 stars

TripAdvisor rating 4.5/5 1,536 reviews
Novotel Ahmedabad
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+ 23 Services
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Room 1

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Hotel extras

  • Located on the Sarkhej-Gandhinagar Highway, close to the commercial hub and shopping centre.

  • Fitness Centre, Spa, Salon and 24/7 restaurant offering international cuisine.

  • Enjoy free high speed WIFI during your stay

  • Aesthetically designed Premier Rooms with ultra-modern amenities and access to Premier lounge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SARDAR PATELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Golf
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Ahmedabad

Iscon Cross Roads
Next To Wide Angle Cinema
S G Highway
380015
ahmedabad
india

Tel: +917940606060

Fax: (+91)79/40606040

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SARDAR PATEL At 18km / 11 miles - Shuttle paying

GPS :23.024197, 72.507089

Our accommodations

Starting from 300 ft², each contemporary guest room features a vivid floor-to-ceiling windows, workstation, LED TV, electronic safe and sofa. Suite rooms offer modern amenities like kitchenette and access to the premier lounge.

Superior Room - King Bed

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Superior Room - Twin Beds

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Premier Room King Bed - Exclusive floor with lounge access

  • Max. number of persons: 4
  • Area: From 28

Premier Room Twin Bed - Exclusive floor with lounge access

  • Max. number of persons: 4
  • Area: From 28

Premier Suite - Ideal for extended Stay with lounge access

  • Max. number of persons: 4
  • Area: From 52

Junior Suite - Executive Lounge Access

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Master Suite - Executive Lounge Access

  • Max. number of persons: 4
  • Area: From 52
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Studio Suite - Ideal for Extended Stay

  • Max. number of persons: 4
  • Area: From 52
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Open 24/7, The Square boasts of the longest breakfast from 4.30 AM to noon where one can see & feel the aromas of the buffet, live cooking and an impressive a la carte menu. An ideal place for Sunday brunches featuring lavish buffet & live music.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 372

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Novotel Ahmedabad

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,587 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,536 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice Experience

Customer review rating 4.3/5

Prit S. Couples - 16/10/2019 AccorHotels review

All good but only food was not good. You change the food option in Jain veg and please ensure the quality for Jain food and taste as you charge the lunch and dinner. We pay full but not satisfied 1% in food please be ensured.

Wonderful experience staying at Novotel

Customer review rating 4.3/5

V. M. Business - 14/10/2019 AccorHotels review

I stayed during my business visit to Ahmedabad and rooms are quite spaceous. Breakfast was awesome with excellent service.

Dear Mr. V., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Warmth with elan

Customer review rating 4.3/5

Dr H. K. Couples - 13/10/2019 AccorHotels review

Courteous staff, good food .

Dear Ms. k., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Nice

Customer review rating 4.3/5

Rajeev P. Business - 13/10/2019 AccorHotels review

It was overall a nice experience

Dear Mr. P., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Very good

Customer review rating 4.3/5

Anugrah M. Business - 13/10/2019 AccorHotels review

Over all experience was extremely good with this Hotel I want to share one thing only Hotel Lift system should be changed because Lift is not proper working according to Floor when I press 2 floor lift is going on 4 floor etcccc,so I think lift system should be changed .thanku

Dear Mr. M., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have made careful note of your feedback about the elevator and my apologies for the inconvenience caused to you during your stay. Thank you again for sharing your experience and we look forward to welcome you back soon. Best Regards, Ridul Deka General Manager

Courteous staff Great breakfast and good value for money

Customer review rating 4.3/5

Chetan S. Business - 13/10/2019 AccorHotels review

All good but there was an old couple who was very unhappy. I would suggest complaints be discussed in Managers room or private area instead of across Reception desk

Amazing

Customer review rating 4.3/5

Mitul J. Business - 12/10/2019 AccorHotels review

Good service good staff Room.was very clean Food was delicious And also a nice place I would like to visit again

Dear Mr. j., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Best hotel Best location

TripAdvisor rating 4.5/5

Paresh O Family - 11/10/2019 TripAdvisor review

Excellent hotel, staff, food , location everything is best .All departments are well trained and friendly.Always a yes for anything asked, very supportive staff..Book here and enjoy your stay in Ahmedabad

Dear Guest, Thank you so much for placing your encouraging feedback from your recent visit to Novotel Ahmedabad. Glad that our team succeeded in providing you with warm, intuitive and immaculate service. Our ambassadors are very happy to learn of your kind words of appreciation in this forum. We look forward to the pleasure of welcoming you again in the near future. Best Regards, Ridul Deka General Manager

Satisfactory and comfortable experience

Customer review rating 4.3/5

Chandrakiran T. Business - 10/10/2019 AccorHotels review

The stay was quite comfortable....Room was well-appointed...Food in the restaurant was good....Did not use any other facilities.

Dear Mr. T., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Chetan G.

Customer review rating 4.3/5

Chetan G. Business - 09/10/2019 AccorHotels review

Your restaurant manger needs to be little more obliging . Have not got the name . But he was short and fair.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Ahmedabad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Ridul Deka General Manager

Okay

Customer review rating 4.3/5

Anonymous Business - 09/10/2019 AccorHotels review

Okay.

Dear Mr. R., Greetings from Novotel Ahmedabad! Thank you for taking the time to tell us about your experience at Novotel Ahmedabad. I regret to note the areas of concern you have highlighted to Jhanavi (Guest Experience Manager). At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly be rest assured that necessary training have been imparted immediately to avoid it's future occurrence. Kindly do let us know when your travel plans bring you back to the heritage city, Ahmedabad; it will be our honor to have you staying with us again. Warm Regards, Ridul Deka General Manager

Pleasant stay

Customer review rating 4.3/5

Dipak R. Friends - 09/10/2019 AccorHotels review

It was good to be a guest at novotel Ahmadabad.. Rooms were good nice ambience.. Food needs improvement.. Over all a good pleasant stay

Dear Mr. R., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Best place for Business Trip

Customer review rating 4.3/5

C. R. Families - 08/10/2019 AccorHotels review

Quite busy property novotel Ahemdabad, well located and good access. More suitable for business trip or business stay..compared to family stay..

Dear Mr. C., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

VERY GOOD PROPERTY

Customer review rating 4.3/5

K A. K. Business - 08/10/2019 AccorHotels review

Well maintained property . good staff , need improvement on the quality of the food and the service of the house keeping.

Dear Mr. K., Greetings of the day! Firstly, thank you for choosing Novotel Ahmedabad as your preferred hotel for your recent visit to the city. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your suggestions have been well noted and have been shared with our teams to look into. Thank you again for sharing your experience and we look forward to welcome you back soon. Best Regards, Ridul Deka General Manager

Worst experiance

Customer review rating 4.3/5

Rahul M. Business - 08/10/2019 AccorHotels review

Either you have less people and more work, or the people are not efficient to deliver basic level of services. 20th Sept, issues with Transport, i had asked for a drop to airport, but i was clubbed with another guest and asked to leave early, which i was not ready as i still had work to finish, i called hotel and i was promised another cab, however that cab cam only at 6 :15 or 6:30 (don't remember exactly), had to rush for everything at Airport. 4th Oct: i asked for "Alu Paratha" while heaving breakfast, had to ask 2 different people, waited for 30 mins, but i did not get it, HENCE LEFT, this is how you treat your guests.... Earlier (somewhere in August), i had asked for my bedsheet to be changed, but as expected, just the sides were changed on that bedsheet but, it was not changed..... I seriously feel you need to improve a lot. If its too much of work with less people, change the management, you will get results.... or if its less work and still people are not able to deliver, change people, as they are not doing their basic job. I have requested couple of times to Vodafone management to change the hotel, but not sure why they keep booking me in your " Lodge".

Dear Mr. M., At the outset, allow me to apologize for the inconveniences you have faced during your multiple stays at the hotel. While the endeavor of the team members at the hotel is to provide consistent services to guests at all times, your detailed feedback has been shared with respective Heads of Department and the allied teams to work on areas of improvement in order to avoid its future occurrence. We hope that you will provide us with another opportunity to serve you better, my entire team and I look forward to welcoming you back at Novotel Ahmedabad. Sincerely, Monel Desai Rooms Division Manager

Ok

Customer review rating 4.3/5

Ravi R. Business - 08/10/2019 AccorHotels review

Room service was third class otherwise room was very good .

Dear Mr. R., At the outset, allow me to apologize for the inconvenience you faced during your stay at our hotel. I am in receipt of your feedback as shared with Monel Desai, Rooms Division Manager over the call and would like to thank you for giving us detail insight about the issues faced by you. Immediate corrective measures have been taken through necessary training and allow me to assure that you shall experience the change on your forthcoming visit to the hotel. My entire team and I look forward to welcoming you back at Novotel Ahmedabad. Sincerely, Ridul Deka General Manager
Customer review rating 4.3/5

Adarsh Families - 08/10/2019 AccorHotels review

Very poor service both housekeeping as well as restaurant staff. For same thing you have to call multiple times then you might finally get it if you are lucky. I had pre-booked one extra bed and 2nd night I didn't get extra bed. Upon several follow-ups(till mid night) and calls finally Manager turned up. He told that all bed are occupied despite the fact that it was pre-booked and hotel staff has assured previously for the same. Manager is very careless and his response on this issue was very pathetic. Basically they are bunch of idiots Due to this we were not able to sleep whole night. In restaurant same condition during breakfast. If you order something and wait for 30mnts, you will not get and finally you have to tell them multiple times to get even a glass of water. Overall horrible experience and will never stay in this hotel again even if this is last available hotel in Ahmedabad. I also scolded makemytrip customer care for recommending such hotel in their website.

Dear Mr. G., At the outset, allow me to apologize for the inconveniences you have faced during your recent stay with us. In order to regain your faith in our hotel and services, my Rooms Division Manager, Monel Desai was trying to reach out to you over calls and message; however, could not connect. We look forward to connecting with you soon for the concerns shared and trust you will provide us with an opportunity to serve you better in the near future. Best Regards, Ridul Deka General Manager

Pathetic hospitality experienced with the novotel hotel (service & staff)

Customer review rating 4.3/5

Malak D. Couples - 08/10/2019 AccorHotels review

The stay was for the 2 nights. Starting with the checkin time no one was there to ask me take my luggage to my room, i had to carry my luggage. Secondly i had to ask for extra pillow as thier were only 2 pillow available in my room which usually i didn't saw in other 4/5stars hotels. Thirdly their was no tooth kit available in my washroom, no napkins and mainly most shocking i felt when i asked for the towel i got the reply that their is no extra towel available as the that day their was full occupancy, is this how novotel hotel works!? Novotel hotel can't provide towel to the guest when they need and had to wait for 20-30mins even after paying payment in advance, it sounds soo funny. Another day their was no shower gel and shampoo changed even after i had ask them to clean my room. I had called for the food and i feel soo shameful to say that after paying soo much money the food was as cold as my room temperature but i ignored to not to argue coz it was 2:30am and was tired. Towel were also not well clean it was with some yellow yellow spot everywhere. During checkout time on the hotel reception nobody was interested to even ask me about my experience with the stay. It was really very bad experience with the novotel Ahmedabad hotel, probably it was first and last stay with novotel group hotel.

Dear Mr. D., It is with sincere regret that I note your dissatisfaction with our services during your recent stay with us and I sincerely apologize for the same. I am in receipt of your feedback as shared with Monel D., Rooms Division Manager over the call and would like to thank you for given us detail insight about the issues faced by you. Immediate strong corrective measures have been taken through necessary training and allow me to assure that you shall experience the change on your forthcoming visit to the hotel. Trust you will not let this experience mar your otherwise positive feedback about our hotel and will provide us with another opportunity to serve you and your family better in the future. Sincerely, Ridul Deka General Manager

Room & reception is good

Customer review rating 4.3/5

Patchaya P. Business - 08/10/2019 AccorHotels review

Novotel is nearby shopping and Iskcon temple. We can walk around hotel and sight seeing. Room facility is good.

Dear Ms. P., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Great ambience, nice location and value for money.

Customer review rating 4.3/5

Shrigun S. Business - 07/10/2019 AccorHotels review

Stay was comfortable

Dear Mr. S., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager
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