Hotel - Novotel Ahmedabad
Novotel Hotel Novotel Hotel

Novotel Ahmedabad Hotel

4.5/5 1,060 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SARDAR PATEL
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Starting from 290 sq.ft., each contemporary guest room and suite features floor-to-ceiling windows, workstation, LED TV, laptop sized electronic safe and sofa. Each Suite room offers modern amenities like Airport transfer, whirlpool bath and kitchenette.

  • 184 rooms
  • 31 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,126 reviews

Our guest reviews for Novotel Ahmedabad

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,060 reviews
Business - 07/12/2018 TripAdvisor review
« Rest from the Road and Ready to Go »

The hotel was OK... mostly clean and appointed. Not a 5-star hotel, but one a traveler would be safe to take respite. Don't expect luxuries... do anticipate 24 hour service and a convenient restaurant serving decent food.

Anonymous Business - 06/12/2018 AccorHotels certified review
« NOT BAD »

1. The weight meter wasn't there even though my coleague had that in the hotel room.

Tridib C. Business - 05/12/2018 AccorHotels certified review
« Very good »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Sumit A. Business - 02/12/2018 AccorHotels certified review
« Poor experience .. »

charged US$226 for a night and just not worth even half of it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at Novotel Ahmedabad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. May I request to share your detailed feedback on h8… which will help us understand the concern areas and also in taking appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridul Deka General Manager

Anonymous Business - 26/11/2018 AccorHotels certified review
« Worst ever experience »

It was so bad that it all started form reception itself with argument with lady on counter. She wanted to have my card for blocking some amount as a security. I told here you had already charged me full amount of my stay on the day of booking then after lot of argument she accepted not to swap mt credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., It is with sincere regret that I note your dissatisfaction during your recent stay with us. Based on your conversation with our Rooms Division Manager, Monel Desai yesterday, it is learnt that the process of Pre-Authorisation as a standard practice made you upset upon arrival. While Pre-Authorisation process remains a hospitality industry norm for Individual travelers, we have made a note of your preference to pay upon departure to suit your needs. Also, I regret to note that you could not connect with the guest services even after multiple attempts to assist you with the Spa extension to book an appointment. Same is strongly taken with the team highlighting this very instance and to avoid its future occurrence. I would request you to not let this alone incident prompt you to make an impression about our services and we hope that you will provide us with another opportunity to serve you better in the near future. Sincerely, Ridul Deka General Manager

Jemin J. Families - 25/11/2018 AccorHotels certified review
« Family stay »

The check in done by me but post that no one was there to carry luggage. Even while check out have called for luggage there was a reasonable delay to send a personal. The quality of food ordered in room was not upto the mark. It was third stay at Novotel but we never expected this after paying such huge amount of charge of room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for taking the time to tell us about your experience at Novotel Ahmedabad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am disheartened to note the discomfort you experienced. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have personally taken up the feedback with the Rooms Division Manager to impart necessary training for the team to avoid the future occurrences. Kindly treat this incident as an isolated one. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridul Deka General Manager

Anonymous Business - 25/11/2018 AccorHotels certified review
« Friendly, nice, excellent, superb »

Over all 100% for me as a foreigner. Will recomend your hotel for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Jaideep N. Families - 22/11/2018 AccorHotels certified review
« Convenient location, courteous staff, friendly environment »

Convenient location, courteous staff, friendly environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Nakul A. Business - 22/11/2018 AccorHotels certified review
« missing warmth with low service quality, wont stay again »

Poor handling of queries , unwelcome cold rooms with inappropriate lighting, below par room service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., At the onset, I am sorry to note your dissatisfaction during your recent stay with us. In order to understand your feedback better, my Rooms Division Manager, Monel Desai tried connecting with you over the phone, however; could not seek your feedback. To ensure we troubleshoot the concern areas, your detailed feedback is much desired. Request you please share appropriate time to connect with you, alternatively, you can write back to Monel on mo… Thank you once again for sharing your valuable feedback with us and we look forward to welcoming you back at Novotel Ahmedabad. Sincerely, Ridul Deka General Manager

Family - 22/11/2018 TripAdvisor review
« This is based on my first stay here, so it may be a bit biased, or maybe not! »

I will start by saying that the experience was a meagre one; right from the moment I checked into the room (stuffy odour that refused to go away) to the annoying experience with four different iron boxes (that ended in spoiling my shirt), the lack of enough power outlets/adapters and the average breakfast fare, there were far too many misses than hits.I still can't believe that I had to get the iron boxes exchanged four times and still was plagued with problems. The housekeeping is merely lip service, there is no passionate endeavour to identify and remedy.For a "junior suite", which I think is a misnomer, the room has woefully inadequate power outlets and are installed at inconvenient locations. Basically if you have to iron your clothes, no one can watch TV!The work desk is more like a circular counter with hardly any room to place more than a laptop and a writing pad. For a suite, the front room appears small and too cluttered. Unless you wish to have a separate sleeping area, my guess is that a Superior room may give you more bang for your buck.The carpet throughout the stay, barring the one time an attendant administered what appeared to be an odour eliminating spray, gave off a weird odour, something that one would identify when opening a room that has been locked for weeks. Of course, the manager feigned ignorance/surprise- take your pick.The bathroom is pretty decent, large and quite functional, no issues here. Except, the glass doors do not offer complete privacy as there is a sliver of an opening when the doors are closed. I have noticed this quirk even with the Sofitel brand, so maybe it's an acquired parental quirk?I'm afraid I cannot call the breakfast experience anything more than average. Yes, there are enough items to fill your tummy, but nothing to write home about. And please, don't serve the bacon cold! But to be fair, in my experience, an average breakfast fare is something that ails the Novotel brand across the board. And considering that breakfast was part of the package, naturally this is a letdown.The gym is not that large but serves the purpose with adequate equipment. I didn't have time to visit the pool, but from the looks of it, my guess is that it would pass muster.The elevators are quite fast and noiseless, no complaints there at all.Transport arranged by the hotel is on dot and very efficient, though it appears priced slightly more than reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is with sincere regret that I note your dissatisfaction with our products and services and I apologies for the same. After going through your detailed feedback, it is understood that multiple aspects of the room were much to your disliking. Also, I have made careful note of your feedback and suggestion regarding the buffet spread at the Breakfast and have shared with my Executive Chef. While feedback like yours is very unique to us, it has surely given us an opportunity to look into our areas of improvement. Trust you would not let this isolated incident mar your opinion about us and Accor Hotels, we do hope that you will provide us with another opportunity to serve you better in the near future. Best Regards, Ridul Deka General Manager

Prathibha Business - 21/11/2018 AccorHotels certified review
« No words to express the experience »

The experience was simply too good - something I had not experienced in a long time. The stay was extremely comfortable. I work in the social space and liked the animated video of how the hotel recycles its waste and the messages in the washroom about reusing the towels. The food in the restaurant was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., We very much appreciate your comments regarding your stay at the Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Hemant N. Families - 21/11/2018 AccorHotels certified review
« Fine 2 stay »

It was wonderful stay at novotel Ahmedabad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Luca Business - 19/11/2018 AccorHotels certified review
« the worst Novotel I seen »

room where I stayed was smelling of cigaret-smoke. The room AC air was not clean as the room it self was not clean. Breakfast just sufficient. I sked 3 times to pay my room and the one of my colleague but then I found out that only my room was in the balance checkout

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., At the onset, allow me to thank you for sharing your valuable feedback with us and I apologize for the inconvenience caused to you. On receipt of your feedback, I immediately carried internal investigation of the concerns highlighted and would like to share with you its findings: - The room allotted to you was a Non Smoking room on a Non Smoking floor; however, it is realized that the previous occupant had smoked in the room and the smell didn't go away. I have taken the issue strongly with the Housekeeping Manager to not let such rooms back in inventory until the smoke smell goes away. -I would like to thank you for your compliment about our breakfast, I have conveyed it to the Culinary team. -With regards to your billing, while I understand that you had a concern; however, would request to share your feedback in detail which will enable us to look into the concern area and fix it. Thank you once again for sharing your feedback with us, we truly value your patronage with Accor Hotels and for being a Platinum member with us, I would request you to provide us with another opportunity to serve you better. Sincerely, Ridul Deka General Manager

Vigdis Solo - 13/11/2018 AccorHotels certified review
« Top hotel stay, gracious staff, superb restaurant. Highly recommended! »

The staff at the hotel and the restaurant was excellent and graciously service-minded. They were always present, friendly, helpful and provided the very best service. The room was nice and was conveniently located near the elevator. The common area was nice interiors and with a relaxed atmosphere. The restaurant was excellent both according to the service and the food, and I really enjoyed every single second. Outside area was quiet and nice. Guarding both outside and at the entrance gave me a very safe feeling, that was a very good first impression! The cleanliness all over the place was top, and everyone was very friendly. Would certainly have chosen this hotel if I were going back to Ahmedabad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Please accept my heartfelt gratitude for placing your kind compliments and sharing this feedback with us about your recent stay. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us.Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us. We all graciously await your return to Novotel Ahmedabad in the not too distant future. Best Regards, Ridul Deka General Manager

Vikram J. Business - 12/11/2018 AccorHotels certified review
« Business Trip »

Was there for a night on a business trip. Good place to stay at a convenient location. Breakfast was wholesome as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Prasun R. Business - 08/11/2018 AccorHotels certified review
« Awesome »

It was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridul Deka General Manager

Anonymous Business - 08/11/2018 AccorHotels certified review
« average food and service »

Food service to table was slow and items were forgotten and not delivered. Restaurant at the time was not busy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Ahmedabad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have made careful note of your feedback regarding the service in the restaurant and same has been shared with Food & Beverage Manager and immediate corrective measures have been taken to arrest its future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridul Deka General Manager

Anonymous Business - 06/11/2018 AccorHotels certified review
« Wasn’t great as expected »

I was on buniess trip and stayed in Novotel in Chennai, Kochi and Ahmedabad. Out all three Ahmedabad was the worse experience. I had to check in early and I was charged for it where in Kochi I wasn’t charged. I wanted to extended one night stay and I told them I wanted loyalty as on whole business trip I was staying in Novotel. I was still offered full tariff rate. In room there were no basic vanity products found. When called to reception the person was rude. Staff who worked in the afternoon and night shifts were helpful as I had a courier to receive which staff received on my behalf and even helped me to open the huge boxes which came in the courier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., At the onset, I would like to thank you for sharing your valuable feedback with us. Allow me to share with you that our standard check in time is 1400 hrs and we do entertain early check post 1100 hrs. To make check-in charges convenient for our guests, we have a unique concept of charging a minimal amount of Rs.500 + tax for every hour between 0700 hrs to 1100 hrs as a early check-in. On checking your account, it is noticed that you checked in at 0945 hrs and were charged Rs.1000+ taxes as per the same process which is much lower than the full night charge. Also, a brand standard globally, in room amenities are placed as per category of rooms; however, additional amenities are available upon request. I am sorry to note that you found the reception team member to be rude, I apologize for the same. It is surely a very unique feedback received for the reception team and same has been shared with the Head of Department to immediately address the problem and avoid its future occurrence. I am also glad to note that you found most part of the team to be ever helpful. It is feedback like yours that motivates us to further strive towards excellence. Thank you once again for sharing your valuable feedback with us and we look forward to welcoming you back at Novotel Ahmedabad. Sincerely, Ridul Deka General Manager

Dr C. M. Couples - 05/11/2018 AccorHotels certified review
« Exiting experience.really. »

Was rememberable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

Vikas A. Business - 05/11/2018 AccorHotels certified review
« FULL SATISFACTION IN RETURN FOR THE MONEY YOU SPEND . »

STAFF WAS COOPERATIVE,POLITE. ROOMS ARE SPECIOUS AND CLEAN. FOOD IS GOOD . THE HOTEL IS IN THE HEART OF THE CITY SO IF YOU ARE ON BUSINESS TRIP IT IS THE BEST CHOICE AMONG ALL THE OTHER HOTELS IN AHMEDABAD.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at Novotel Ahmedabad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Ridul Deka General Manager

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