Hotel - Sofitel Sanya Leeman Resort
Sofitel Hotel Sofitel Hotel

Sofitel Sanya Leeman Resort Hotel

5.0/5 448 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • SANYA FENGHUANG
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Private beach  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 477 rooms
  • 379 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.5/5 AccorHotels Rating 1,797 reviews

Our guest reviews for Sofitel Sanya Leeman Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 448 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Adeline P. Families - 21/09/2018 AccorHotels certified review
« Wish I could stay longer »

It was nice that the beach was very clean and has a guard watching over. Short walking distance from the room. Plenty of activities to keep the kids occupied. Great food and pleasant service. Will definitely recommend to family and friends.

Bridget Friends - 18/09/2018 AccorHotels certified review
« Amazing Pools »

Pools and rooms were amazing, only negative comment woudl be the drinks took far to long and I dont feel it is a good look that lifeguards are sitting there on their mobile phones

E. C. Families - 18/09/2018 AccorHotels certified review
« Family Gathering in Sanya »

My family and I spent three nights in Sofitel Sanya Leeman. The weather was absolutely beautiful, as was the hotel. The service was excellent. The staff had warm smiles on their faces. Breakfast was incredibly delicious. The hotel grounds and pool were peaceful and clean. Highly recommend the spa!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Shervin T. Couples - 15/09/2018 AccorHotels certified review
« Beautiful resort and amazing staff. »

The wonderful managers and staff made this a truly wonderful and relaxing holiday. The resort has amazing facilities catering for children of any age and also ensures the adults are entertained. There are quite a few beautiful pools, very high standard rooms, it is all so clean and meticulously maintained. The GM Christophe and his staff (for us it was Adam and Marie in particular) are so generous in every way; especially with their time, attention and genuine friendliness. The food is to die for and those wonderful beds ensure you get the best sleep ever. We are definitely looking forward to coming back! The resort is located on a beautiful beach and the only thing that could make it better is if they allowed guests to swim there.

Lutz B. Couples - 15/09/2018 AccorHotels certified review
« Pleasant environment and staff very accomodating »

We enjoyed our stay and will return on regular basis, staff and management very nice to deal with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lutz b., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Hao Z. Families - 12/09/2018 AccorHotels certified review
« Truly memorable experience in Sanya »

If you are looking for a quite and relaxing vacation, Sofitel Sanya has everything to offer you. The experience is far exceeded our expectation. Not to mention all the benefits that come with the Accor Plus Platinum membership. Kids club and Club Lounge was fantastic, thank you very much for superb service delivered by Mandy and Lily in the Club Lounge. I look forward to coming back in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hao Z., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Yunlu C. Families - 10/09/2018 AccorHotels certified review
« Comfortable »

The hotel is beautiful, every staff is nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.C., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Elly W. Business - 10/09/2018 AccorHotels certified review
« excellent value of price, good food and good service »

very good price value, excellent facilities, amiable staffs, delicious thai food and French dessert, the limousine pick-up service is absolutely 5-star value, making me feel like in holiday already from airport. good products and techniques of massage in the spa. really lovely experience of stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shanshan Elly W., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Rossi S. Families - 06/09/2018 AccorHotels certified review
« Peak season experience »

It was peak season in Sanya during summer vacation, there were some opportunities in servise. We arrived at around 11:30, after check-in, we were told the room would be ready before 14:00. So we had a very delicious Thai lunch ( that was the best Thai buffet I've ever had, really good!). Then we returned to the FC at 14:00 sharp, the FC crew told me no rooms ready yet. And she could not answer any of these questions: When can I get my room? Could I pay more to upgrade my room which let me get room earlier? Is there anyone else can tell me how long should we wait? My three-year-old boy is very sleepy, is there any place my boy could have afternoon snooze? She had only one answer: I don't know! I even wanted to name her "Miss I don't know"! That feel was really BAD. Then we made a complaint call, around 20 mins later, lobby manager Mr.Li upgraded us a suite with apology. After that, I felt good during my stay. Sum up, it was a satisified stay in Sofitel Sanya Leeman Resort. I hope Accorhotels could do something to optimize peak season service and FC crew's training.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rossi S., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Shirley Families - 31/08/2018 AccorHotels certified review

The room is very nice and comfortable, but breakfast place is very noisy and hope to split more rooms during breakfast time.

B. B. Families - 23/08/2018 AccorHotels certified review
« A fatntastique and wonderfully memorable stay at Sofitel Leeman »

What a fantastique and memorable stay at the Sofitel Leeman. My family and I spent 4D/3N last week at this luxurious hotel. We experienced warm hospitality, friendly and attentive service, and delightfully tasteful cuisine. The hotel managers, Marie and Damien, and their well-trained team made sure our stay was a comfortable and memorable one. We are looking forward to next visit in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce B., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

W. Couples - 14/08/2018 AccorHotels certified review
« Birthday trip »

I am totoally satisfied with the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yau Wing W., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

K. Families - 12/08/2018 AccorHotels certified review
« The staff was very friendly and comfortable. »

The staff was very friendly and comfortable. But I hope to have many English speaking staff. Communication with the staff was limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunghee K., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Jeffrey N. Couples - 09/08/2018 AccorHotels certified review
« Excellent relaxing stay »

Excellent holiday with the staff very helpful in making us feel welcome and suggesting and organizing trips. Good hotel restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffery Mark N., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

X. Families - 09/08/2018 AccorHotels certified review
« Smooth and quiet stay with easy access »

Nice facilities and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ran X., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Thomas Families - 06/08/2018 AccorHotels certified review
« Beautiful property »

Great rooms and setting, service variable (but good for Chinese standards), could do with more restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas K., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Aleksei S. Families - 04/08/2018 AccorHotels certified review
« I have enjoyed staing 8 nights in Sofitel. All my expectations were fulfilled. »

Thank you for doing such a nice service ! Big thanks to Damien hotel manager , Marie assistance hotel manager you guys doing great job! Adam cheaf cook always make sure we fed well and tasty ! Looking forward to came back again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksei S., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Y. Families - 30/07/2018 AccorHotels certified review
« Amazing, clean hotel with very good service »

We stayed at this Hotel for 10 days. we used the hotel's free Airport shuttle, very good Service. We arrived at the Exit 2 and was told to go to Exit 4 to be picked up. As I was travelling alone with my daughter I asked if the Driver can pick us up at Exit 2 and after a few minutes the Driver was there. Check in was quick and friendly. The room was in Jade Tower on the 10th floor with a mountain view. The room was spacious and clean. And surprisingly quiet. I never stayed at a Hotel before that was so quiet at night! This was very Relaxing! The breakfast was fine. The only Problem for me was that I never got a warm/hot coffee or cappucino. It was always cold! The breakfast selection was good. We used the Kids Club every day and it was good. I just found that they did not really Keep to the schedule of activities. One day I had to ask them if they are doing the rock painting. Only then did they start to set up for the activity. The next day they did not have anything set up for the sand painting activity and told me I was too late. I found this a Little dissapointing as it was raining due to a typhoon and the pool was closed. So I feel in this area they can improve. We had dinner/ lunch at the Thai Restaurant most of the time. The Food is nice but the portions are quite small for the Price. The Service is outstanding. We always had something to drink or to nibble on whilst waiting for the Food and everyone was very friendly. Even on days when I was sitting outside watching my daughter in the Kids Club, they always looked after me. They brought me an extra pillow for my back (I am pregnant) and they also offered me lemongrass tea and shrimp Crackers. This was a nice thought! Because of the rain most of the days we struggled a bit to find something to Keep ourselves busy. The Hotel arranged a dumpling course which was fun. I was very impressed with MARIE. She really went out of her way to help us and to make our stay memorable. We could use the Club millesime everyday complimentary and this was awesome. The Food was very good and my daughter was oocupied while I could enjoy a Relaxing meal. The housekeeping very good and came twice daily. always filled up everything. The room Dining was fast and very friendly. the Food tasted good too. I would definitely come back to this Hotel when we are in Sanya again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudy Y., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Anonymous Couples - 19/07/2018 AccorHotels certified review
« Very good »

We enjoyed the hotel and the beautiful garden.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas B., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Damiano Families - 16/07/2018 AccorHotels certified review
« Loved the place »

We enjoyed every moment. Super attentive staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damiano B., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

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