Hotel - Sofitel Sanya Leeman Resort
Sofitel Hotel Sofitel Hotel

Sofitel Sanya Leeman Resort Hotel

5.0/5 612 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • SANYA FENGHUANG
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Horse riding (Nearby)
    • Karting facilities (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 477 rooms
  • 379 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

4.6/5 AccorHotels Rating 2,226 reviews

Our guest reviews for Sofitel Sanya Leeman Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 612 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Passport149641 Family - 09/03/2019 TripAdvisor review
« 12 days a Sofitel Leeman Sanya »

Good stay. Nice hotel with kids pools (but definitly need to be refreshed and maintenained) and kids activities, special thanks to Sarah from kids club. My kids really enjoying time spent with her. Great and fun show on the friday (fire show) and saturday (magician) evening. We also really apprecite the live band every night, thanks to them for great songs and playlist. Many thanks to Christophe inviting us to his friday evening cocktail, as well as to Marie for her attention to insure our stay is great. Best thanks to Adam - missing all your foods -, Alicia (as well all team from club millesime) - missing tea time break and evening cocktail-, Jhon & Rony - missing your attention and dedicate services provided to us -. We do not have chance to swim in the sea due to authority regulation, should be mentionned it on the website. Good hotel location. Recommande this hotel if you are staying in Haitanf bay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Passport 149641, Thank you for choosing Sofitel as your holiday destination with the family ! We appreciate your comments and thrilled to hear you had a great time ! we are very impressed you remembered all our employees' names, they will be glad to hear they made a difference. With regards to the kid's pool, upgrade has been scheduled to take place in April for everyone's benefits. We hope to welcomeing you back and your family in the near future ! Kind regards Christophe Hazebrouck

Nigel P. Families - 04/03/2019 AccorHotels certified review
« Short notice change of plans were handled extremely well »

The staff could not have been more helpful and the facilities were first class

Richard Couples - 04/03/2019 AccorHotels certified review
« 5 Star Quality At Reasonable Prices »

The quality of the facility was impeccable. The staff goes above and beyond to make you comfortable and feel at home.

Daniel T. Couples - 03/03/2019 AccorHotels certified review
« Great Hotel and Excellent Service »

Sofitel Leeman is a beautiful and luxury hotel. I was arranged a room on the high floor with good sea view of which I appreciate very much. For a couple of nights with Sofitel, I had my breakfast in the Executive Lounge . Though the variety of the food was not that much, the quality was great ! It was a peace and quiet place for breakfast I enjoyed it very much. In particular, I was deeply impressed by the excellent service there. During my stay, I had lunch for a couple of times in the International Restaurant, dinner with the Chinese Restaurant and Thai Restaurant respectively. Personally, I love the meals with Chinese and International Restaurant. Yummy ! Yummy. What is more, I had enjoyed the sauna in the So Spa. That's really great ! During my sauna bath, fruit and hot tea were provided. I enjoyed thoroughly the touching and personalised service. Overall speaking, I had a happy and wonderful experience with Sofitel. Taking this opportunity, I would like to thank Rita, Felicia, Nancy and Lily of the Executive Lounge as well as the Restaurant Manager Li Li for their job well done. They were nice, professional and helpful. I should appreciate it if the Hotel Management would convey my appreciation and warm regards to each of them.

韩. Families - 02/03/2019 AccorHotels certified review
« great satisfaction »

Dear Marie, thank you for the kindness during our short stay in the hotel,although we had some small problems.But we gained lots of ubiquitous surprises with your sincere,considerate and affectionate services.Your and general manager’s high level management and professionalism impressed us so much.Thank you!Hope you can take time out from your busy schedule to visit Hebei and Beijing some day.Hebei is a beautiful province with numerous cultural and historical sites.

Francesca H. Couples - 27/02/2019 AccorHotels certified review
« Miss »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fan Ching H., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Eric C. K. T. Couples - 27/02/2019 AccorHotels certified review
« Manager Marie serves us very well and Chef Adam makes all restaurants into world class »

We had a very warm welcome by hotel crew, room is clean and comfy. Pool service is good and we had a beach dinner which is unforgettable, vibe is awesome,food is fantastic. Chef Adam did a good job. We had a massage at SO spa, service and price is unbeatable. For sure , we will bring friends to Sofitel Sanya, also, planning my wedding ceremony here too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Cheng, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Charles G. Families - 22/02/2019 AccorHotels certified review
« Sofitel is a nice hotel, makes one feels really relaxed. »

The appartment is nice, clean, well designed, and the light is good; the Hall is great, comparablely much grandeur and mangificent than neighbors; the swimming pool is very good and we have the best experience here; The environment of the garden is excellent as well, the lawn and those plants make us feel really nice and we always go out in the morning to have a promenade, in the garden and the seaside. All in all, it's the second time we stayed in Sofitel, and hope we will be there sometime next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Chris Couples - 22/02/2019 AccorHotels certified review
« Relaxed stay at a great hotel »

We spent a week at the Sofitel during CNY and really enjoyed it. Hotel staff, Room, Amenities, Restaurants, Pools, Spa ... all over great. We also used the Club during our stay for breakfast and apéro in the evening and have been surprised from the high food quality, daily changed food selections and the staff as well (thanks to Alice again). We got in touch easily with nearly the entire management which is not usual in a hotel with this size and got treated like guests and not as customers, what is most important. The negative points are only that swimming in the sea is forbidden (by law), the pool towels we got every day have been new but we have not been sure if they really were washed (stained a bit), and the quality of turndown service during night varied (sometimes he came, sometimes set the room up for 1 instead of 2). We will for sure come back if we decide again to go to Sanya! Thank you all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christoph Steffen K., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Anonymous Families - 20/02/2019 AccorHotels certified review

Wonderful - fantastic service - great and friendly staff -

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vibeke Kajus A., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

X. Families - 18/02/2019 AccorHotels certified review
« Fantastic and Pleasant »

This is my first time to choose accor hotels for holiday living with whole family. It is real amazing and comfortable feelings of stay, thx to all ur crews and wish meet accor hotels in every my private travel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiong Fei X., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Alistair H. Couples - 17/02/2019 AccorHotels certified review
« Impressive hotel. Nice stay. »

Very positive and pleasant stay. Great swimming pools and nice atmosphere. Very friendly helpful team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alistair Jemes H., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Melania G. C. Families - 16/02/2019 AccorHotels certified review
« Exceptional staff »

Wonderful experience everything was taken care of the staff are so helpful and went the extra mile to make us feel confortable and welcomed. The kids were so so happy there!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melania Yanani Guzman C., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Emily C. Friends - 13/02/2019 AccorHotels certified review
« Simply luxurious »

My experience was fabulous. The purpose of the trip was to relax, recharge and catch up with my friend. We were able to do this in very comfortable surroundings. Every staff we met during our stay was friendly, helpful and willing to assist us with our enquiries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Lisa C. Solo - 03/02/2019 AccorHotels certified review
« Awesome as always »

The staff is professional and welcoming. They go above and beyond to endure I am happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Wilson Solo - 31/01/2019 AccorHotels certified review
« Unprofessional Service »

1. No introduction of the hotel (Not even the place/time of Breakfast ) from front desk if not asked 2. No illustration of how to use the Hotel Package I bought, no related tickets(Food, Riding, Kart) given, that raised trouble when I want to use the service included in the package. 3. Not enough crew around the swimming pools and no hospitality from them. Some of them were playing with their cellphones 4. The towels in the room/by the swimming pool are not clean enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei Jie D., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Anonymous Friends - 31/01/2019 AccorHotels certified review
« Spacious rooms and good breakfast »

We are happy with the room and service. Breakfast spread is great and delicious. However, it was difficult to get a table because it’s always taken after I leave my table to get more food. I would suggest to have a reserved table tag once the waitress ushered us to our table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xin Yi L., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

W. Y. Families - 25/01/2019 AccorHotels certified review
« very relax, and kid likes the hotel very much »

overall the room and service is great, especially kids really enjoy the swimming pools and beach! we will come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. W., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Thomas Families - 24/01/2019 AccorHotels certified review
« NOTHING BETTER THAN THIS HOTEL »

We are use to spend time with our family in different hotels in Asia but each time Sofitel is the best and on top of that our experience at Sanya was the best one. People are fully dedicated to our well being and never disturbed us. The cleanness of the place is just perfect. I wish to go back !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Ivanova Families - 23/01/2019 AccorHotels certified review
« Most wonderful place in Sanya »

Wonderful property with endless gardens, enjoyable pools and lovely staff. Perfect to resource yourself. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivanova: We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

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