Hotel - Sofitel Sanya Leeman Resort
Sofitel Hotel Sofitel Hotel

Sofitel Sanya Leeman Resort Hotel

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4.5/5 280 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SANYA FENGHUANG
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Private beach
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 477 rooms
  • 383 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,296 reviews

Our guest reviews for Sofitel Sanya Leeman Resort

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 280 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Joseph Solo - 13/02/2018
« A Wonderful Stay »

Staffs are friendly . The room is comfortable . There is a nice ocean view in the room .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joseph, Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We were indeed pleased to learn that you have enjoyed your stay with us. Your ratings and comments have been shared with the relevant department heads and team members concerned and I am confident that your praise will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again, thank you for your feedback and we look forward to welcoming you back in the future. Sincerely, Sofitel Sanya Leeman Resort

AccorHotels certified review
Joel Families - 11/02/2018
« It is a Sofitel hotel which I stayed did not like Sofitel »

Hardware is very nice, but software & service did not match Sofitel standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joel, Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very sorry to learn that the stay did not meet your expectation. We will look into these areas you mentioned and work with the team for improvement. Once again thank you for sharing your stay with us and we look forward to welcoming you back in the future. Sincerely, Sofitel Sanya Leeman Resort

AccorHotels certified review
Danny Families - 08/02/2018
« great stay »

great stay in sofitel sanya

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Danny, Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that your stay was a great one and looking forward to welcoming you back in the future. Sincerely, Sofitel Sanya Leeman Resort

AccorHotels certified review
Laine77 Families - 06/02/2018
« Wonderful! »

Staffs are very helpful and caring. Food is delicious. Nice stay! I’ll choose Sofitel again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laine77, Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you had a wonderful stay with us and you found our staff caring and food delicious. We look forward to welcoming you back in the near future. Sincerely, Sofitel Sanya Leeman Resort

AccorHotels certified review
David M. Couples - 29/01/2018
« My second home »

Sofitel Leeman just keeps getting better and better with each stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you found the hotel getting better and better with each stay and we look forward to welcoming you back in the near future. Sincerely, Sofitel Sanya Leeman Resort

AccorHotels certified review
Ann H. Families - 29/01/2018
« a quite pleasant holidday »

nice,quiet, clean ,comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you had a pleasant holiday with us and found the hotel nice, clean and comfortable. In terms of the A Plus Dinning benefits, according to the policy, one table is entitled to 1 member card. We thank you for your understanding. Once again, thank you for your comments and we look forward to welcoming you back in the future. Sincerely, Sofitel Sanya Leeman Resort

AccorHotels certified review
Anonymous Couples - 22/01/2018
« Great »

Great resort with excellent facilities and very helpful staff! Could do better on restaurant food prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you found the hotel facilities excellent and staff helpful. We will share your feedback on the restaurant food prices with the Food and Beverage team to see how we can make it more value added. Once again, thank you for sharing your comments and we look forward to welcoming you back in the future. Sincerely, Sofitel Sanya Leeman Resort

AccorHotels certified review
Kevin L. Couples - 01/01/2018
« Wonderful stay at Sofitel Leeman »

Room is new and facilities are comprehensive. Pool is heated with jacuzzi and allow you to use during the cold weather. Check in was efficient and fast and Michelle from front office is extremely helpful in showing us around. Staff are friendly and greet us whenever we meet them. Ella and the rest of staff at the club lounge are very helpful in providing what we require. An overall wonderful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you found the hotel facilities comprehensive and Michelle and Ella very friendly and helpful. We look forward to welcoming you back in the near future. Sincerely, Sofitel Sanya Leeman Resort

AccorHotels certified review
石. Business - 25/12/2017

Good service

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的石女士: 感谢您入住三亚理文索菲特度假酒店并抽出宝贵的时间和我们分享您的入住体验。 很高兴获悉您对此次入住感到满意,您的满意是对我们最大的认可,我们诚挚地期待您的再次光临。 谨启 三亚理文索菲特度假酒店

AccorHotels certified review
D. Y. Families - 15/12/2017
« Perfect service! Delicious food! »

The girl in Frontdesk named Ella check-in for us with her extreme hospitability. The chef @ Thai restaurant cook for us in advance & we take away the food before they start biz at 6pm. Then we can catch up the flight back on time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms D., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you found Ella extremely friendly and the Thai chef prepared the food for you to take away so you could catch your flight on time. We also hope that you enjoyed the food. Once again, thank you for your comments and we look forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
朱. Families - 20/11/2017
« Hotel service is pretty good, my family and i are very enjoy the time! »

I came to sanya sofitel with my family, i feel that all the staff in this hotel is friendly! When we arrival the front desk staff welcome us with a big smile that is really cool! And recreation attendant Danian and Jay, They were take full of cares for my son and my mom. This is my first time to stay at Sofitel, i so happy that i brought my family to here! The pool is clean, restaurant food is tasty , the gym is good as well, kids club and Kart is super perfect!! Next time when i came back to Sanya i will definitely to come back! Thanks again for Danian for his helps and cares, my mom is very like him, he is the best service attendant i have never met!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you and your family had a great time at our hotel and you found Danian with the best service spirit. Once again, we thank you for your comments and look forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Davidyang Families - 18/11/2017
« good location, good experience »

nice view nice location! staff and management tean very good. have good sense of service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you found the location and the services of the hotel good and looking forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Ajmh Families - 18/11/2017

chinese paradise island

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very sorry to learn that your stay was not an entirely positive one and would like to apologize for the unpleasant experience you had at the Club Millesime. Fortunately Vivian was there to help. We also realized that your check-out experience was not satisfying. We would greatly appreciate If you could share more with us to help us improve. Once again, we thank you for your comments and look forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Anton Friends - 12/11/2017
« Very nice hotel and really Sofitel service »

It was great stay in Sanya. I’m amazed by your hotel. So Sofitel service and attention to guests. I really felt welcome to your hotel. I was enjoyed every minute I spent there. Everyone can speak English, very friendly attitude, smiling. By the way I was enjoyed the food of restaurants. Food was really freshly made and super delicious. All those good things there because of hard work of general manager. He personally taking care of guest and hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that your stay was a great one and you found our staff friendly and attentive and the food delicious. Once again thank you for your loyalty to Accor and we look forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Jan Couples - 08/11/2017
« Very Good Hotel »

The Hotel was really great. Great view from the room to the ocean with a huge balcony (corner room). The pools are awesome and very clean, but not very deep. Unfortunately it is forbidden to swim in the warm sea. However during our stay the sea was quite stormy. The strong wind at the beach was already half strong at the beach pool and then barely noted at the kids pool. We tried all restaurants and the food and breakfast was really tasty. Prices are same to European Standard. We also had two massages in the SPA, which was extremely relaxing and helpful for the body after travelling around China. Staff was always welcoming and helpful, even though some do not speak English. However during our stay there was a big hotel being constructed beside. Very annoying was the hammering sound of the Hotel pillars slammed into the ground, especially in the early morning. It could be even heard through the closed windows. Otherwise no other sound was heard from the construction site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Oellermann, Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you found the view of the room great, food tasty and staff welcoming and friendly. Also we are very sorry for the disturbing noise from the nearby construction site. We have been calling them and the related authority to complain but was told their working hour is not against the law. However, we have not given up yet and will continue calling them. Once again, thank you for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Youngjoo C. Families - 01/11/2017
« Will be visiting again »

Best hotel in Sanya Food was great, staff members friendly and warm, facilities in good condition and very neat, house keeping very well done except floor water dots. Hope more events for kids such as dancing performance, we had great fun in October with Thierry :). Will definitely come back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. c., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you found the facilities and food great and our staff friendly. We look forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Aaron P. Families - 16/10/2017
« Extremely friendly and helpful. »

We were very pleased with the service we received at the hotel. All the staff were very friendly and helpful. We had visited before, and were welcomed back as if we were old friends. When we had questions, they were answered in a helpful way, or if the answer was not known, the staff would find the answer and reply to us promptly. The hotel was clean, comfortable, and relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for your nice comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you found our staff friendly and helpful, the hotel comfortable and relaxing. We look forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Mr D. Families - 10/10/2017
« Relaxing haven presented by wonderful hosts »

We loved staying at he Sanya Sofitel because we felt so welcome. From the first moment we stepped out of the taxi and Christophe greeted us we felt like long lost family. The longer we stayed the more we felt at home, we loved the room with its wonderful view over the resort and the huge bathroom. The restaurants serve so well and the food so delicious. Of course having access to the Club Millesime was the cream - the management so helpful and the wine show that Damien put on so interesting. Seeing Thiery smiling face riding around and greeting us such a delight. Leave time was sad as you all gathering and seeing us off as the taxi drove down the driveway. Thank you all for making our say so wonderful. Your passion is infectious! We will be back - hopefully soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you had an enjoyable time with us and looking forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Anonymous Families - 09/10/2017
« Quality hotel »

Very good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very pleased to learn that you had a very good experience with us and look forward to welcoming you back in the future. Sincerely, Luann Li Guest Experience Manager

AccorHotels certified review
Anonymous Families - 12/09/2017
« EXTREMELY BAD service from day duty manager to the general manager of the hotel »

The duty manager confirmed with me one day before the arrival day that my room will be available as early as 11 am. However I didn't get my room available at 2 pm when I checked in and I have to wait for a half hour for the quick check in process! I found that the locker is broken around 8:30pm and I asked people to fix it. The engineer tried to do a kind of "quick and dirty" work. I warned him his way is not ok but he kept on doing the bad quality work. After he fixed, we (duty manager, engineer and myself) tested the locker together. The locker even fell down on the floor! I feel not safe because the engineer intentionally didn't fix the lock well and also the bad situation happened when I checked in. I feel not safe to stay in this hotel. I want to leave the hotel but the duty manager and the director of Finance (the senior duty manager of the day) refused to refund my room rate. The quarrel between me and hotel about whether they should refund my room rate in this case continued to 1:30am! I forced to stay in the hotel since they don't refund me my money and it is too late to leave from the hotel. Next morning the General manager of the hotel ( I think he is a French man) used an even worse to solve my issue. For example, he said "do not refund your room rate is my decision and you are welcome to find a lawyer and go to court to us or you can go to news paper or a related governmental department to solve this issue". Finally i have to ask the related governmental department for help to solve this issue. I only stayed in the hotel for one day and spent more than 8 hours to quarrel with hotel either due to delay my checking process or due to intentionally do not fix the locker of my door. My whole journey is totally ruined!

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