Hotel - Sofitel Sanya Leeman Resort
Sofitel Hotel Sofitel Hotel

Sofitel Sanya Leeman Resort Hotel

5.0/5 385 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • SANYA FENGHUANG
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 477 rooms
  • 379 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 1,651 reviews

Our guest reviews for Sofitel Sanya Leeman Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 385 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Cynthia Couples - 10/07/2018 AccorHotels certified review
« Nice family hotel »

We were very nicely taken care of by Marie. We only stayed for the day after an EXTREMELY horrible experience at Wanda Hotel. Thanks for making our day at Sofitel great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cynyhia C., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Miro Families - 09/07/2018 AccorHotels certified review
« A wonderful day with charming people! »

Fêtes de la musique

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian Miro W., Thank you for joining us to celebrate the Fêtes de la musique at the Sofitel Sanya Leeman Resort. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, wish we can also see you in next year Fêtes de la musique festival! Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

H K. Families - 09/07/2018 AccorHotels certified review
« Enjoyable Stay »

The resort is an outstanding property with Sofitel level management. Our family and I are satisfied with this stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hin Pong K., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is a great pleasure for us to receive your positive comment! I will share your feedback with our team, I am sure that this feedback will serve as an encouragement to all of our staff. We will keep doing our best to guarantee a wonderful stay to every guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Vibeke A. Families - 03/07/2018 AccorHotels certified review
« Amazing »

Wonderful service- nice people- good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vibeke Kajus A., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Maria Couples - 03/07/2018 AccorHotels certified review
« A beautiful and relaxing stay »

Very relaxing and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria K., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Sln Couples - 03/07/2018 AccorHotels certified review
« Excellent Stay »

We would like to take this opportunity to thanks all of your staff. With excellent management, Christophe, Damien, Adam, Marie, Jack, provided a wonderful experience to us. Ella, was very attentive and professional. The Club Millesime, checked in and out smoothly. Susanna, Rita, Mandy, Luisa, very nice and cheerful. Special thanks to a young boy Rajis, who was very professional in the gym room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shao Lai N., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. Very grateful that you recognized our staff's services, and I will share your comments with them. I am sure that this feedback will serve as an encouragement to them and all other staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

sln118 Couples - 01/07/2018 TripAdvisor review
« Amazing Stay »

During our wonderful stay at Sofitel Sanya Leeman Resort from 21 Jun to 27 Jun 18, we were very impressed by the hotel services and warm welcome by the hotel personnel. We will not hesitate to recommend this Excellent hotel to out friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sln118: We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with my team, I am sure that this feedback will serve as an encouragement to them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Sofitel Sanya Leeman Resort

C. S. F. Couples - 26/06/2018 AccorHotels certified review
« Our favourite hotel in Sanya. Hainan Island »

Our 1st visit to the Sofitel Sanya Leeman Resort through Hong Kong Airline - We enjoyed so much the first time. We stayed in just a standard superior room with excellent facilities and a superb bathroom. The location is a little far from Sanya city but nothing to say for an excellent resorts. In the three restaurants, we tried Thai food, afternoon tea and enjoyed a buffet breakfast at the western restaurant. They were all good. The staff couldn't be more helpful or accommodating and all our needs were met during our 2 nights stay. Our favourite hotel in Sanya. Hainan Island and sure will back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Zhang L. Families - 26/06/2018 AccorHotels certified review
« Great experience »

Friendly staff, well decorated room, and rich breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hai Jun Y., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Lutz B. Couples - 25/06/2018 AccorHotels certified review
« Excellent »

We completely enjoyed our stay, staff and Management very friendly and available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lutz b., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Olivier Friends - 20/06/2018 AccorHotels certified review

We had a great moment at Sofitel Sanya Leeman! Since our arrival we felt a very warm welcome from the staff, great level of service in all areas, the food quality was really good and the outside facilities like gardens and pools are extremely pleasant! I was only disappointed for not being able to swim in the sea, such a pity for such a great location... Overall, great experience and I will definitely come back again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier V., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very glad to hear that you enjoyed your stay in Sofitel Sanya Leeman Resort. We are sorry that due to the government policy and safety issue, guests cannot swim in Haitang Bay area. We will do our best to make up it in other aspects. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Thomas Families - 20/06/2018 AccorHotels certified review
« Wonderful time in Sanya »

We were looking for a place where we could "escape" for a week end and enjoy some quality time with the family and we found the perfect place with the Sofitel hotel in Sanya. First of all, the service was excellent, the staff was very nice and helpful. The facilities are amazing, there is a great playground for the kids and lots of activities organized by the Sofitel team. The rooms are very nice too and the bed are so comfy, we slept like babies. The highlight would be the food, especially in the Thai restaurant. The chef was very friendly and welcoming and the food exquisite ! I would come back tomorrow if I could !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas Guy R., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

S. Friends - 16/06/2018 AccorHotels certified review
« Staying in Sofitel Sanya »

We decided to come having a break from Shanghai, so we decided to go to Sanya for the weekend. We chose the Sofitel for our staying. What a nice welcome we had from the staff. The room was pefectly clean and design. The view is outstanding from the room. During our stay, we enjoy the rich activities and Sofitel facilities such as the swimming pools, the karting, tennis table, and the gym. Everything was great. Regarding the food, we had every day wonderful breakfast with a large choice of French, western and chinese specialities. The Thai restaurant was also very good price quality deal. We even were invited to join free coctkail on friday night with some snacks. What a great memory in this hotel and in Sanya.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maxime Henri S., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Lucie Friends - 13/06/2018 AccorHotels certified review
« Relaxing Weekend with friends in family in beautiful hotel »

Overall the experience was very good, the facilities are extremely nice ( gardens, pool, beach) & the staff was warm & helpful. We traveled with 2 young kids ( 3 & 1 year old) & they absolutely loved the the resort. For them the hotel is a dream come true with a great playground & amazing pool. We also want to highlight the food quality & especially the Thai restaurant that we found excellent. The room are also spacious we had the chance to experience a sea view which we really enjoy. To conclude we would recommend this hotel to any friends traveling with family &/or friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucie, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Sunnyboy Couples - 13/06/2018 AccorHotels certified review
« Always feel welcome in 5-star Sofitel Sanya »

Although we stayed only one night at Sofitel Sanya in the summer time, the stay was totally enjoyable and fantastic. A smart driver at the airport received us. The ride was complimentary because free shuttle bus is provided for hotel guests every 1.30 & 4pm. We were surprised and impressed by the hotel management including EAM, Marie, Hotel Manager, Damien, who were waiting to receive us at the entrance. Being one of the elite members of the Accorhotels, I was given an upgrade to Club Millésime access on 3/F. We checked in at the Club smoothly, the Club Millésime, was so comfy and spacious and with a great variety of delicacy. I understand that not much 5-star hotel provides lounge facilities at Sanya. It provides breakfast, tea and happy hour for guests. The view from the Club was nice too. The EAM, Marie, was very attentive, cheerful and professional, she gave us the warmest welcome and treated us as one of the VIPs in the hotel. She walked extra miles in providing customers with the best of the best service in the hotel. She was creative for giving us wonderful guest experience. Although she has just been to the hotel for a few months, she was certainly a star in the Sofitel! The luxury room with ocean view we booked was on a high floor, overlooking the ocean and was very nice. Welcoming gifts were an amazing fruit basket, a large glass of Evian water and assorted French desserts by the hotel. I would say the desserts and chocolates in Sofitel are the best in town! Our room was at Jade tower, which is very convenient to the main building. We enjoyed so much. We tried the All-Day-Dining restaurant, called Cuisine, which offered a great variety of choice. We tried the seafood buffet dinner and the breakfast next day there. The staff there was very friendly and proud of being in the Sofitel family. The restaurant manager, Luca Lai, was professional, always with a warm smile and served our dinner, his service standard was excellent. We felt welcome in this hotel. The Chef in the hotel was great too (sorry I forgot his name), he personalized our dinner arrangments. He set up a long table for a romantic candle light dinner, prepared tiger prawn and fish for us, arranged personalized live performance by two singers. We were warmly welcome and greeted by the Hotel Manager, Damien too. The dinner was very impressive and well done. We also tried the relaxing infinity pool. Although the beach in Haitong Bay was not suitable for swim, we spent a great time at the pools, there are many pools for adults as well as children. It’s really cool! The gym was not very big, but it was well-equipped. The surrounding is full of greenish coconut trees and the resort's interior decoration takes its inspiration from French elegance combined with natural tones, shapes and patterns. Just a little suggestion, it would be much better if the crystal hall would come back to replace the supermarket at the centre. I believe that this hotel is full of potential and development in the future. I would like to say a big thank you to the GM, Christophe, EAM, Marie, Hotel Manager, Damien, the Chef of Cuisine, and Restaurant Manager, Luca, for all the arrangements and gave us the best guest experience and an enjoyable romantic getaway in Sanya. I would surely recommend this hotel to all travelers to Sanya.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siu Man N., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Addams L. Couples - 06/06/2018 AccorHotels certified review
« great hotel, great facilities, and great food »

great hotel, great facilities, and great food. However, the facilities are not promoted or shown to ours well. For example, I only know there is a good Kart Racing Course inside the hotel just before I left, so I miss it. All staffs are nice. During my check-in, i was served by a CS. HOwever, she suddenly leave the counter and let another CS follow my room without any notice to me. Since there were 2 foreigners arrive. They may be VIP to your hotel, so the CS serve them asap. But that make me feel uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Kin Addams L., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your arrival experience, I am really sorry for our unprofessional service behavior. Our mission is to let every guest feel welcome at this resort, we should treat every guest equally the same. I have already shared this feedback with relevant department, we will conduct more service training to make sure our service is professional and equal to every guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

I Families - 04/06/2018 AccorHotels certified review
« Very pleasant and comfortable »

Excellent room, very friendly and helpful staff and management. The hotel provided a great baby bed for our little son, he loved sleeping in it. Breakfast was a feast every morning. Swimming pool and kids club were also great. No real complaints. The only thing that I could complain about was the instant coffee option in the room, the coffee bag provided is not suitable for use in a cup. Would definitely recommend this hotel to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivo Robert D., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Mathew J. Couples - 04/06/2018 AccorHotels certified review
« Expectations were met and beyond »

Staff were friendly and extremely helpful. They always had a smile on their face and service was impeccable. Food was delicious and facilities were great. The only things to mark it down were minor flaws in building appearance such as peeling paint etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathew Steele J., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I will also into the flaws mentioned in your comments. We will do our best to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

Sydnee S. Couples - 03/06/2018 AccorHotels certified review
« Fantastic »

When my husband and I arrived the staff was very helpful when checking us in and took us up to our room. We went to dinner and the food was great! Such a good experience overall we will be coming back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sydnee Jennifer A., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

B. Z. Couples - 03/06/2018 AccorHotels certified review
« smell not good »

the room smell not good, and we can only open the door for sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhe Jian B., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Guest Experience Manager 宾客体验副经理 Mars Song

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