Hotel - Pullman Xiamen Powerlong
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Pullman Hotel

Pullman Xiamen Powerlong Hotel

133 Hubin Middle Road  Fujian 
361012  XIAMEN
CHINA

308 reviews
TripAdvisor Rating Based on 308 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • GAOQI INT AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 297 rooms
  • 135 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,195 reviews

Our guest reviews for Pullman Xiamen Powerlong

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 308 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
David Y. Business - 17/06/2017
« Good View and Good Location »

Business trip to Xiamen for only 1 night. Hotel is located at the centre, close to the restaurants and have a good lack view in the room. Room is clean and comfortable.

TripAdvisor certified review
Business - 16/06/2017
« Good Lack View from the Room »

Business trip to Xiamen for 1 night only. Hotel is located in the centre area, rooms with the lack view in the higher floor. Room is clean and comfortable and the services are fair enough. However, I made a 2 rooms booking and I reminded the receptionist that I should have 2 rooms points on my account, and finally I only got one. Sent them an email and ask for the follow up but there is no reply then. I think they need to reinforce their follow up servicing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your inquiry didnt get feeback; please allow me to express my sincerest apologies. Our staff will reach you with the points. we apologize for the inconvenience again. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Freeman Deng General Manager

AccorHotels certified review
Alexander Business - 13/06/2017
« very good but could be even better »

Earlier failure to respond to two requests for airport transfer confirmation pre-arrival caused confusion. Post arrival we changed from a "luxury" room to a suite as the room was small and lacked chairs and luggage racks and bathroom supplies for two. Suite was nice though absence of ironing board and iron in a suite was unusual.Executive lounge was great, especially staff, but surprisingly empty. Perhaps absence of breakfast buffet was the reason. Generally, all service was good, restaurant was fine, rooms clean, location excellent..

AccorHotels certified review
Road R. Business - 11/06/2017
« Good location »

Hotel location was good and its nearby Xiamen International Airport. Staffs are friendly and well behave. However, there are upkeep or maintenance at the hotel surrounding do caused confusion.

AccorHotels certified review
Raymond L. Couples - 02/06/2017
« Bad »

Unprofessional front desk, not well trained security staffs but require every guest to pass a gate for face scan before access the elevator. Bad design of the bath room. One of the worst buffet breakfasts I ever had.

AccorHotels certified review
Min C. Families - 28/05/2017
« The service does not live up to standard.  »

The hotel was not cheap and Pullman has always been one of the best hotels in the world, so I'm expecting service to be Above average. However, it took forever to check in. Seriously FOREVER!!! There were 3 desks with quite a few staff but there was always just one receiptionist who's working while others were doing god knows what. I had to wait for ages and meanwhile there were always people cutting into the line. The receiptionist knew i was there earlier but he/she served the later people anyway probably because I look like a young girl so I'm not important to them compared to all the other older men customers. In the room I asked for one more bottle of shampoo and body lotion and room service said ok. Then they never came. Checkout took forever too because of course there was again only one receiptionist working. You may want to think about hiring more receiptionists who are capable and willing to working, and hopefully who can work faster. I've stayed in sooo many 4-star and 5-star hotels in over 50 countries and this one is definitely not one that I'd ever book ever again.

AccorHotels certified review
D A. Business - 24/05/2017
« Efficient, good service »

Stayed two nights on separate days of the week. Both were late checkin but very smooth at reception. Checkout was very early in the morning but still good service and calling a taxi was quick.

AccorHotels certified review
Siu W. K. M. Business - 22/05/2017
« Good service, but the hotel is getting old. »

I had been staying with Pullman for over 6 years for my numerous business trips, the hotel haven't been renovate and upgrade since my first stay, and the facilities are getting old, I used the executive lodge at 9th floor, the service was good and the staff were friendly. I think the housekeeping quality needed to be improved, as the bathroom and bed are not as clean even after the housekeeping.

AccorHotels certified review
Jeff Business - 18/05/2017
« comfortable and natural »

it's unsuitable to be checked when passby elevator hall every time.

TripAdvisor certified review
Business - 09/05/2017
« peaceful location great breakfast but in need of some updating »

wouldn't stay here again was not close enough to restaurants and cafes. the rooms were in need of updating as getting a little tired and our room wasn't tidy had to get a maid in to vacuum the floor when we arrived. staff weren't as friendly or professional as other accor branded hotels ive stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sorry again for the cleanliness and service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Freeman Deng General Manager

AccorHotels certified review
Anonymous Business - 07/05/2017

ok , service was good

AccorHotels certified review
Anonymous Friends - 30/04/2017

Excellent service.

AccorHotels certified review
Anonymous Business - 21/04/2017

like back to 2nd home in China !

AccorHotels certified review
Anonymous Families - 21/04/2017

Very Clean and Modern Hotel. Location is in the heart of the City. Love all the ambience and the design of the furniture in the Room. Bathup is not eleminated from the Bathroom. Wonderful Underground indoor Swimming Pool. Definitely will go back to this Hotel

TripAdvisor certified review
Business - 17/04/2017
« Good value and location »

Big cavernous lobby is more functional and industrial tan relaxing, but the staff are friendly, attentive and professional and the rooms clean and modrn. Good fitness room and pool, nice views of water, and club lounge is quiet and has good internet speed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Burnett, We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for taking your time to share your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freeman Deng General Manager

AccorHotels certified review
Anonymous Business - 09/04/2017

Clean room, good food

AccorHotels certified review
Anonymous Business - 28/03/2017

Overall, the visit was good.

AccorHotels certified review
Anonymous Business - 18/03/2017

Very nice Staff especially at front desk and lounge Jimmy for excellent hospitality.Also David lu in coffee shop personal attention for vegetarian food was a great gesture.

AccorHotels certified review
Anonymous Business - 17/03/2017

Being at least once a year in Xiamen and staying always at Pullman and before at Powerlong we're generally very pleased. We always staying in the same room -913, the executive floor. But, this time there are changes that weren't to our taste and wish. All years along the happy hour was held at the executive floor, with small dishes, fruits and cakes. This year to our amazement, it's possible to order something from a menu, or going downstairs to the main restaurant. All the fun of remaining at the same floor is gone. No one is coming to eat, it's a small snack with a drink. During the fair, we weren't the only one that weren't so pleased with it.

AccorHotels certified review
Anonymous Business - 27/02/2017

Very good

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