Hotel - Pullman Xiamen Powerlong
Pullman Hotel Pullman Hotel

Pullman Xiamen Powerlong Hotel

4.5/5 351 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditioning with individual remote
    • Air Conditioning
  • GAOQI INT AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 15 meeting room(s)
See all services

Hotel location

Our rooms

  • 295 rooms
  • 213 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Air conditioning with individual remote
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,399 reviews

Our guest reviews for Pullman Xiamen Powerlong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 351 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 04/11/2018 TripAdvisor review
« Pullman Xiamen »

The hotel is an excellent one - very clean, comfortable and well-appointed. Buffet meals had lots of choices. The hotel is near the lake, so very pleasant, but there are no shops etc within walking distance. But for a comfortable, relaxing hotel, I would highly recommend this one.

L. Y. Families - 15/10/2018 AccorHotels certified review
« Tidy, comfortable and very quiet, except that the breakfast buffee does not have too many kinds of food. »

The executive room is a little bit small, compared to that of other Accor brand hotel I have stayed before, e.g. Pullman hotel in Shanghai, Xinqiao Noftel in Beijing. And the Happy Hour of Executive Lounge only have wine and cookies, we need to order if we need other dessert.

Jh Y. Business - 24/08/2018 AccorHotels certified review
« a very pleasant stay »

I like the environment close to the hotel. The hotel is situated along a lakeshore, and a beautiful garden, very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kam Wah Y., We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. L. Couples - 20/08/2018 AccorHotels certified review
« good location, satisfied in general »

In general, it was good experience living with Pullman Xiamen Powerlong given good location and nice food, however, it took quite long time for check-in and out, I observe that there is space to improve regarding the process, receptionists did not show very proactive attitude while handling check-in and out. moreover, seems Accor+ membership owner does not benefit priority check-in though there is Accor membership counter, it took us almost more than 20 minutes to check-in in the first day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. M., Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 17/08/2018 AccorHotels certified review
« Great customer service »

Check in staff, William, was very attentive in helping us to check in, especially given the peak times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yew Shiuan L., We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 15/08/2018 AccorHotels certified review
« Not as i expected »

Hard to find staff that can speak english, and some them give rude expresion if they can't answer. And my room is dusty. But for location, amenities and food is really good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yosafat T., Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 27/07/2018 AccorHotels certified review
« Smoking on a non-smoking floor »

Walking out of the elevator onto my non-smoking floor for the first time it was obvious people were smoking. Thankfully my room was OK. I informed the Duty Manager straight away The next morning I exited my room to again the strong cigarette smell. Again I reported to the Duty Manager. It shouldn't be up to guests to monitor the responsiblity of the hotel to ensure there is no smoking on non-smoking floors

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark H., Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we already pay more attention for this area to improve the guest experience. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil Huang Executive Assistant Manager

Ryan Business - 16/07/2018 AccorHotels certified review
« Short trip to Xiamen »

A familiar comfort as the usual Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lai Guan N., We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. about Efficiency Of Check-In and noise at floor, we will pay more attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, Neil Huang /Executive Assistant Manager

Edward Business - 03/07/2018 AccorHotels certified review
« Excellent hotel and great staff, that’s why I love staying here every time I visit Xiamen - my home away from home. »

Hotel rooms are well kept, very good house keeping. Overall hotel condition very satisfactory. All the staff were great especially Jason & Harry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Neil Huang Assistant Executive Manager

Everest Families - 23/06/2018 AccorHotels certified review
« excellent experience »

good location, surrounded by subtropical plantation, and a garden is within the distance of a stone's throw. some troubles about the booking details before check-in, but the reception desk handled this instantly and updated our room efficiently. strongly recommend and appreciate the manager Jimmy Zhang in executive lounge, who caters for my family gently and elaborately, especially after the happy hour time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Everest, We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive your positive feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially for Jimmy Zhang, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Huang Assistant Executive Manager

Garry T. Business - 18/06/2018 AccorHotels certified review
« Pleasant »

Nice surrondings, pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry R., We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive your positive feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Huang Executive Assistant Manager

Anonymous Business - 16/06/2018 AccorHotels certified review
« Poor service »

No welcome drink Poor communication and English Room is ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil Huang Executive Assistant Manager

Huang Business - 16/06/2018 AccorHotels certified review
« good experience »

the Room is comfortable. But i heard my colleagues at standard Room is very small. check in service was OK. The club lounge service is perfect. all credits to Jimmy who was on duty that night. we had a great time. The improvement needed is the service for breakfast. very chaotic and service was slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive your positive feedback especially for Jimmy . I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Huang Executive Assistant Manager

Boris T. Solo - 13/06/2018 AccorHotels certified review
« Feeling at home »

The staff member were helpful and quick in arranging my day trips during my stay in Xiamen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boris T., We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive your positive feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Huang Executive Assistant Manager

Jan L. Couples - 28/05/2018 AccorHotels certified review
« Beautiful location and attentive staff »

The staff were all amazingly helpful from the Manager Billy Chen to the Reception staff and those working in the Executive Lounge. A memorable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive your positive feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Huang Executive Assistant Manager

David Y. Business - 27/05/2018 AccorHotels certified review
« Good to be back there »

Hotel is located at the center of Xiamen, only 15 minutes drive from the Airport. Surrounding by the lack which makes the view outside of the rooms even better. The room is clean and cozy and the services are all on point. I honestly will stay there again if I visit Xiamen again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. I am happy to hear that you enjoyed a comfortable stay with us. I have shared your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Huang Executive Assistant Manager

Teguh C. Couples - 16/05/2018 AccorHotels certified review
« 1. Room paid at Internet Accorhotel but hotel declines it. 2. Room booking at Accorhotel internet but hotel did not receive the massage. 3. Served exipred cookies as a welcome »

Dear all, Good morning, 1. Room paid at Internet Accorhotels but hotel declines it and charged again. 2. Room booked 7 nights 20---27May18 at Accorhotels internet but hotel did not receive the massage and refused to receive it. 3. At room Served exipred cookies as a welcome present to the quest 4. Deferenly serviced while we stayed at Sofitel Kun Ming Yunnan China Thank you Best regards, Teguh C.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Teguh C., Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil Huang Executive Assistant Manager

David C. Couples - 16/05/2018 AccorHotels certified review

A pleasant relaxing stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Huang Executive Assistant Manager

Bonnie D. R. Business - 01/05/2018 AccorHotels certified review
« short stay for business trip »

It was my first time to Xiamen and so graceful to stay at Pullman Xiamen hotel. Friendly staff and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. De R., We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regard, Neil Huang Executive Assistant Manager

Karen Business - 19/04/2018 AccorHotels certified review
« The only citicism with the hotel is the smoking »

I liked the room, the restaurant and the facilities. My criticism is that I asked for a non-smoking room but there was an ash tray in my room and it smelt of smoke, so I assume it is both. Also, there were smoking rooms on the fourth floor where I was allocated. People would leave their doors open while smoking, hence, walking from my room into the corridor was offensive. For me to want to return to this hotel, then I would like to see it a smoke free environment and that patrons should be allocated a smoking area outside only. Thank you for seeking feedback.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Bonjour! We very much appreciate your comments regarding your stay at the Pullman Xiamen Powerlong. We are delighted to read that you had an nice stay and enjoyed your visit at our hotel. Fot the smoking issue, hotel is going to reduce the No. of Smoking room and some measures are taking too. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Neil Huang Executive Assistant Manager

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