Sofitel Frankfurt Opera Hotel 5 stars

TripAdvisor rating 4.5/5 426 reviews
Sofitel Frankfurt Opera
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Room 1

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Hotel extras

  • The city's only "hôtel particulier"

  • A first-class destination

  • Art gallery in the lobby

  • SoSPA, pool and 24-hour SoFIT fitness room

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 25.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Frankfurt Opera

Opernplatz 16
60313
frankfurt am main
germany

Tel: +49692566950

Fax: (+49)69/256695802

Contact email

Check-in from 15h00

Check out up to 12h00

  • ALTE OPER :   U6 / U7 Alte Oper

  • By plane

    FRANKFURT At 20km / 12.43 miles

  • By train

    FRANKFURT HBF At 1.7km / 1.06 miles

GPS :50.115941, 8.673665

Our accommodations

30-45 m² of exclusive design, wellness bath with rain shower and Lanvin products, BOSE Sound System and widescreen TV. Enjoy the view of the stars through the window from your MyBed.

CLASSIC ROOM with 1 Queen Size Bed

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side, Courtyard side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: x2
  • Area: From 36
  • Views: City side, Courtyard side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 king-size bed

  • Max. number of persons: x2
  • Area: From 45
  • Views: City side, Courtyard side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 2 Single Beds

  • Max. number of persons: x2
  • Area: From 45
  • Views: City side, Courtyard side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE, 1 king size bed

  • Max. number of persons: x3
  • Area: From 50
  • Views: City side, Park view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE, 2 single beds

  • Max. number of persons: x3
  • Area: From 50
  • Views: Courtyard side, City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

PRESTIGE SUITE, 1 king-size bed

  • Max. number of persons: x3
  • Area: From 60
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

OPERA SUITE, 1 king-size bed, high floor, city view

  • Max. number of persons: x3
  • Area: From 90
  • Views: Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

PRESIDENTIAL SUITE, kingsize bed, roof terrace, skyline and Alte Oper view

  • Max. number of persons: x3
  • Area: From 120
  • Views: Park view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

RESTAURANT SCHÖNEMANN

Type of cuisine: French

The timelessly elegant interior of the restaurant is a playful display of colors, shapes and traditions, and reflects the culinary philosophy of our cuisine: innovative and exquisite, but simple enough to make you feel at home.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LILI´S

Photo non contractuelle / Strictly non binding

Poetry on the ceiling, opulent pillars and an extravagant, Baroque-inspired design create a modern, romantic atmosphere in which you can enjoy your favorite cocktail with all your senses.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 320 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more
Sofitel Frankfurt Opera Meeting Room

Our guest reviews for
Sofitel Frankfurt Opera

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,407 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

426 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Right Spot for Frankfurt

TripAdvisor rating 4.5/5

521dant Couples - 21/05/2019 TripAdvisor review

The hotel is ideally situated to visit Frankfurt either for business or pleasure. It is situated in a quiet corner of the center and all important parts of the city are accessible by foot or public transit. The room are large and quiet, and the breakfast room is a perfect spot to relax and enjoy what the Germans call a breakfast-fit-for-a- Kaiser.

Well run hotel in heart of Frankfurt

Customer review rating 4.5/5

Dan T. Couples - 18/05/2019 AccorHotels certified review

Relaxing and good breakfast

Long check out

Customer review rating 4.5/5

Anonymous Business - 17/05/2019 AccorHotels certified review

good stay , had dinner at the bar which was also ok. what is not ok is how long it takes to go through the check out that in 9 out of 10 times people don't get the right address on my bill - which is supposed to be the work address and not my private address. Also, the mini bar does not open, which was an unpleasant surprise at night.

Dear Mr. P., Thank you for taking the time to write to us after your stay at Sofitel Opera Frankfurt. We thank you for choosing Sofitel Frankfurt Opera whenever you stay in Frankfurt. We appreciate your feedback especially as a regular guest. We deeply regret about your experience with our check-out. We are also sorry about the disappointment you experienced with the billing. As for the mini-bar, please contact Reception to have it opened whenever you stay with us. Please note that we have passed on your feedback to all affected departments. We apologize for the inconvenience caused. Sofitel Hotels & Resorts Hotels endeavours to provide you with the best service for each of your stays. Your opinion is therefore of great interest to us. In addition, we can assure you that the necessary measures will be taken to sustainably improve the quality of the above services. Thank you again for your comments. We look forward to welcoming you again soon. Yours sincerely, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Good hardware; service Reception below par. Excellent bartender/bar

Customer review rating 4.5/5

Jh S. Business - 17/05/2019 AccorHotels certified review

Beautiful Hotel; clean. Sitting in the lobby, looking up, one sees the bottom of banquet tables/buffets with plates, coffee cups/machines, etc. what a pity. with that, you ruin the experience

Dear Mr. S., Thank you for taking the time to write to us after your stay at Sofitel Opera Frankfurt. Thank you for your kind words about the beauty of the hotel. We appreciate your feedback especially as an esteemed colleague from the hospitality industry. We deeply regret that your experience at the lobby was affected by the meetings upstairs. It is only when there are big meetings, that the whole area is used. We apologise for the inconvenience caused. Please note that we have passed on your feedback to all affected departments. Sofitel Hotels & Resorts Hotels endeavours to provide you with the best service for each of your stays. Your opinion is therefore of great interest to us. In addition, we can assure you that the necessary measures will be taken to sustainably improve the quality of the above services. Thank you again for your comments. We look forward to welcoming you again soon. Yours sincerely, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Excellent

Customer review rating 4.5/5

Rudolph Couples - 14/05/2019 AccorHotels certified review

Parfait

Pretty good

Customer review rating 4.5/5

Chris R. Couples - 13/05/2019 AccorHotels certified review

Comfortable

A short visit in Frankfurt

Customer review rating 4.5/5

Mpb Couples - 13/05/2019 AccorHotels certified review

Check-in was OK, the room on an higher floor with view toward the park appreciated . We enjoy the welcome drink in the lobby (after a day out, the music in the bar was too loud an not really appropriate for a chill out). After a quiet & good night, breakfast in our room, with big portions (although we would have appreciated smaller portions of better quality (e.g. Bircher Müsli, cold cuts, cheese). We notice some backlogs in reparis in the room (one of the slidding door couldn't be opened / was broken, one of the reading light on the bedside was not working).

Dear Marie-Pierre B., We very much appreciate your positive comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your feedback about the breakfast and the room - we will surely work on it. Please know that we always strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you very soon. Sincerely, Yasmine Hidalgo- Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Wonderful, short stay in Frankfurt.

Customer review rating 4.5/5

Jason Couples - 13/05/2019 AccorHotels certified review

Room was beautiful. hotel was in an excellent location. Staff was very friendly and accommodating.

Worth staying in Frankfurt

Customer review rating 4.5/5

Maksim Families - 12/05/2019 AccorHotels certified review

Comfortable as Sofitel is supposed to be

Excellent Stay

Customer review rating 4.5/5

Michael L. Couples - 11/05/2019 AccorHotels certified review

Excellent service. Beautiful hotel. Great Location.

Customer review rating 4.5/5

Abukhalid Business - 10/05/2019 AccorHotels certified review

Experience was good.Nothing really to complain about !

So far ok

Customer review rating 4.5/5

Hsin H. C. Business - 05/05/2019 AccorHotels certified review

Good sleep.

Customer review rating 4.5/5

Lizhe Business - 04/05/2019 AccorHotels certified review

It is no wonder that in Europe as a platinum member one can not get upgraded room by Sofitel. This hotel has a so tiny fitness room that one can not do any meaningful muscle exercises. The worst thing is that this hotel is not always able to provide a business invoice. I

Dear Lizhe L., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations especially as a Platinum guest. Please allow me to express my sincerest apologies. Since our fitness center is small, our guests have an option to use Fitness First which is right next door for a fee. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please email me directly at h8… if you have other concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Yasmine Hidalgo - Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Alt Opera, pedestrian zone and comfort

Customer review rating 4.5/5

Alex, H. Couples - 02/05/2019 AccorHotels certified review

The location of the hotel is excellent - the facade looks at the park with a lake, on the side of the hotel is the square where the old opera building is located, and 300 meters behind the hotel begins the long pedestrian zone of Frankfurt, where there are many cafes and shops. The hotel rooms are large and comfortable - they have everything for a comfortable stay. I liked the restaurant. The restaurant staff and reception staff are attentive and friendly. Value for money is good. I am pleased to recommend this hotel.

Very nice service and good location

Customer review rating 4.5/5

Joseph Couples - 02/05/2019 AccorHotels certified review

We enjoyed our stay in this hotel very much. The service received was excellent. All staff were very friendly and very helpful. The restaurant was very good (food and service). The location was good and the city centre easily reachable on foot. Connection to public transport is good (U and S Bahn station close by). There is even a direct connection to the airport (S Bahn).

Superior Service & Good Location

TripAdvisor rating 4.5/5

Joseph-2000-2000 Couples - 02/05/2019 TripAdvisor review

We liked the location very much and it is easily reachable by public transport including two direct train lines to the Frankfurt airport. The service was excellent (room cleaning, front desk, restaurant, readiness to help). We really enjoyed our stay very much.

Dear Joseph-2000-2000, Thank you for taking the time to share your very positive comments about the hotel's central location and service. We appreciate your positive feedback which will be shared to our team. It will serve as an inspiration to even be better. Sofitel Hotels & Resorts Hotels always endevours to provide you with the best service during your stay. Your opinion is valuable for us. Thank you again for your positive comments. We look forward to welcoming you again soon. Yours sincerely, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

good, but...

Customer review rating 4.5/5

Gb Couples - 01/05/2019 AccorHotels certified review

Booking and check in went very well, in room breakfast was also very nice and professional. Unfortunately other services were not good at all: - Room service: small things but not nice: one cup was missing, only one small shampoo/shower gel for two people, one light not working, etc - Serious issue was the check out process. The staff was trying more than one time to make me pay for the pre-paid room, especially for this part which I paid with points. At the end it worked out, but staff was extremely unfriendly and insisted to the end that they did not made any mistake. Very strange experience for a 5-star hotel. I would strongly recommend to change the staff or at least to train them properly.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that you excountered challenges both on your check-in and check-out experience. Please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have given your feedback to the concerned departments. We are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on h8… should you wish to discuss this matter in further details. Sincerely Yours, Yasmine Hidalgo - Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Another stay at Sofitel Frankfurt

Customer review rating 4.5/5

Tony Couples - 29/04/2019 AccorHotels certified review

Returning to Sofitel Frankfurt is always a pleasure. Beautiful room, heavenly bed, spacious bathroom and a wonderful breakfast. Location is perfect, too.

Stopover in Frankfurt

Customer review rating 4.5/5

Matthias S. Couples - 29/04/2019 AccorHotels certified review

It was our first time staying at SOFITEL Frankfurt. The design of the hotel and the rooms are wonderful. Lili’s Bar is worth a visit (over 70 Gin’s on the menu). Attentive and friendly staff at the bar. Check in procedure with the reception was disappointing. Very impressed of Mrs Hidalgo-Giovannoli (Guest Relation Manager) for the prompt follow up of my experience.

Dear Mr. S., Thank you for your feedback about your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive feedback. Please be assured that we are working on improving our welcome experience. I will share your comments with our team. I am sure that this feedback will serve as an opportunity to grow as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience. We look forward to welcoming you in your next visit. Sincerely, Yasmine Hidalgo - Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

A Most Relaxing Stay

Customer review rating 4.5/5

Mike C. Couples - 29/04/2019 AccorHotels certified review

Sofitel Frankfurt Opera was the last stop on our 3-week European curise/road trip. The hotel looks very new and the staff from porter to the front desk was extremely welcoming and accommodating. We had a most wonderful stay before our flight home

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