Hotel - Novotel Melaka
Novotel Hotel Novotel Hotel

Novotel Melaka Hotel

3.5/5 1,141 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KLIA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy leisure or work in a true living space in a four-star hotel. Our contemporary and modern design offers you a 40" flat-screen TV, minibar, rain shower and full complimentary WIFI connection. Connecting rooms are available for families.You will find everything you need for a comfortable stay in our Executive Room. All located on the top floor, it will give you access to the Premier Lounge floor serving breakfast and pre-dinner drinks with canapes.

  • 351 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Each room features a contemporary vanity unit, rain shower, excellent lighting and a great ran
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 7,372 reviews

Our guest reviews for Novotel Melaka

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,141 reviews
Roland Solo - 17/01/2019 AccorHotels certified review
« Quiet and comfort stay »

Second time staying here and as always, very good stay experience. I have no any bad issue and check in was quick and hassle free. First stay last May, I was upgraded to lounge access but not this time... But it was OK, as my le accor is just Silver status only. Will be back next on my Melaka trip.

Anonymous Solo - 16/01/2019 AccorHotels certified review
« fair »

I was there for a one day visit as a tourist Unfortunately, though staff were very nice and friendly, the language skills in English at least, were uniformly poor and it was difficult to get meaningful help or advice about places to visit during my limited time, or restaurant recommendations

Daryl L. Families - 16/01/2019 AccorHotels certified review
« A satisfying holiday with Novotel Malacca »

The room is clean and the King size bed is comfortable. Good for couples and family for a holiday. Room service and reception staff were very approachable and service was rendered promptly when i needed help. Highly commendable for reception staff to call back to check if the bathroom is repaired and to make sure the bathroom is working well.

Jess Families - 16/01/2019 AccorHotels certified review
« Enjoyable stay! »

The hotel is located at a convenient location, accessible to shopping and food. Hotel is well kept and you will always be greeted with friendly staff. It's always our first choice of hotel whenever we visit Melaka.

Bryant L. Couples - 16/01/2019 AccorHotels certified review
« Great Hospitality »

My second time staying in Novotel Melaka. The overall experience has improved compare to my previous stay. Staff are polite and friendly, hotel location is superb. Walking distance to Mahkota Parade, Dataran Pahlawan and Jonker Street. However, the room can be improved especially the shower room. There is no door for the shower room and normally the whole washroom will get wet from the rain shower. Premiere lounge food and drink selection can be improved as well.

Mohd S. Families - 16/01/2019 AccorHotels certified review
« very satisfied »

frontdesk very friendly and fast housekeeping very good

Anonymous Business - 15/01/2019 AccorHotels certified review
« Comfortable and relax stay »

From check-in to the room setting, good experience.

Rudolf B. T. Business - 15/01/2019 AccorHotels certified review
« Pleasant »

Pleasant but can be better.

Lawrence A. M. K. Families - 15/01/2019 AccorHotels certified review
« Head od Sales »

Reception, concierge, restaurant staffs very pleasant and helpful to our needs. I am sure to come back to Novotel if I am going to stay a night or two in Malacca. My little daughter was happy staying here. Thanks and regards.

Ckw Solo - 15/01/2019 AccorHotels certified review
« Great location and friendly staff »

Overall the stay experience is good. the hotel location is superb as you can access to restaurant and shopping within walking distance.

Anonymous B. S. Business - 15/01/2019 AccorHotels certified review
« Almost perfect stay. »

Very nice accommodation. Staff are all friendly n helpful. Would definitely stay here again.

Rosli Families - 15/01/2019 AccorHotels certified review
« GOOD »

GOOD

Azmi Business - 15/01/2019 AccorHotels certified review
« Pleasant and Comfortable »

Pleasant, convenient and comfortable

Suzabag Families - 14/01/2019 AccorHotels certified review
« Convenience »

Warmth and welcome personality frm staffs

David T. Couples - 14/01/2019 AccorHotels certified review
« Very happy with the stay. Need to look into airconditioning »

The air conditioning keeps switching off intermittently throughout the night making sleepng uncomfortable. At times unbearably hot. We understand the need to save on energy. But the comfort to the guests should be a priority especially with a reputable name like Novotel. We were at room 2712

Bee L. Friends - 14/01/2019 AccorHotels certified review
« Superb Customer Services - Extra Miles for Positive Experience »

Our stay was pleasant and enjoyable - quality of service was superb - thanks to the officers attended to us - they went extra miles to accommodate our request despite of the high occupancy during the period of our stay - our family plan to return in couple months. Do keep us posted on the upcoming promotions - will be back more often for short break. Possible to upgrade my status - so to enjoy more benefits right away . . . many thanks.

Mh Families - 14/01/2019 AccorHotels certified review

The only setback was the food. It was bland and the nasi tomato was uncooked. The staff were fantastic. Friendly helpful and courteous.

T. W. L. Business - 14/01/2019 AccorHotels certified review
« one night in novotel »

room was great, but breakfast so so only

Edward Y. Couples - 14/01/2019 AccorHotels certified review
« A little slow during check in »

Overall was good . Just abit slow during check-in cause, i have made seperate booking for my two night stay.

David C. Couples - 14/01/2019 AccorHotels certified review
« Novotel Marigold Hotel »

It was obviously holiday time and many of the usual staff had been given leave. We had booked a weeks stay from 27 Dec to 3 Jan. Our first experience, after checking in on line, was having to spend a long time waiting at reception and then getting our room allocated. We then went up to our allocated room to find the door open and someone’s possessions already in there. The owner of these possessions followed us into the room and questioned why we were there as he had already been allocated the room. We then returned to reception and were handed over to Mr Shan who seemed to be the only competent staff member working that day. He spent time sorting out our room allocation and upgraded us to an executive room which we were very happy with. However, breakfast each day was farcical as there were no supervisory staff around to ensure wait staff were doing their jobs correctly. Continual problems including tables not being cleared, spilt food left at serving areas, coffee machines not working correctly and few labels on food. One morning I even picked up unmarked pickled fruit and put it in my sweet yoghurt. Trainee staff tried to do a good job but lacked management supervision. We booked this hotel because we expected an Accor standard. This standard was nowhere to be seen at this time of year obviously because of lack of trained staff. Come on Accor, keep your standard up at this hotel. We then went on to stay a week at Ibis on Bencoolen in Singapore which we could quite easily put in your Novotel standard due to our excellent experience there.

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