Hotel - Novotel Melaka
Novotel Hotel Novotel Hotel

Novotel Melaka Hotel

3.5/5 1,152 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KLIA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy leisure or work in a true living space in a four-star hotel. Our contemporary and modern design offers you a 40" flat-screen TV, minibar, rain shower and full complimentary WIFI connection. Connecting rooms are available for families.You will find everything you need for a comfortable stay in our Executive Room. All located on the top floor, it will give you access to the Premier Lounge floor serving breakfast and pre-dinner drinks with canapes.

  • 351 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Each room features a contemporary vanity unit, rain shower, excellent lighting and a great ran
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 7,541 reviews

Our guest reviews for Novotel Melaka

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,152 reviews
Iris Couples - 16/02/2019 AccorHotels certified review
« First time staying at Novotel, just met expectation. »

This was my first time stayed at Novotel. After we check in to the hotel room, the electricity of the hotel room cut off two times. We had informed customer service via intercom '0' and wait for more than 15 minutes in the room, but no technician come over. End up we went to reception and informed them about this situation and we decided to go out for dinner first instead of waiting for technician. After we back to hotel at night, receptionist told us that because of the hotel room access card is sensitive, can't put near to phone. This is the reason why the electricity cut off. I think is better for them to inform customer first before things happen. One more thing while we check out on the other day, nobody informed us prior that there is a free car park provided for those stayed in Novotel. We paid the parking fee and drive out our car, then only we checked out at reception. At that time, only we get noticed that we don't need to pay for the car park fee. The receptionist keep apologize. We are fine with that, overall experience is still good because the hotel staff is courteous. Hope the hotel staff can give a clear information / brief to customer first while they check in.

Eddy C. Solo - 15/02/2019 AccorHotels certified review
« Relaxing »

Relaxing

O. Solo - 15/02/2019 AccorHotels certified review
« Very pleasant stay as well as perfectly located »

Fast response to any demand, fast check in/out, staff very helpful and friendly

Cxp Families - 14/02/2019 AccorHotels certified review
« 3D2N comfortable stay »

Like the option of having connecting room when we go as a family. Staff specially call to my SG mobile to inform that the other room was 2 single bed setting upon receiving my booking with the hotel. Rooms were spacious & clean.

Yunus Families - 13/02/2019 AccorHotels certified review

Superb accomodation. Good location. Clean and safe

Hanni Friends - 13/02/2019 AccorHotels certified review
« Very Good »

Location good, clean room, friendly staff

Anonymous Families - 13/02/2019 AccorHotels certified review
« everything is okay »

some requested like baby cot extra bed did not provided and i need to call to get it

Musz Families - 12/02/2019 AccorHotels certified review
« Staying in Novotel Malacca »

Experiences holiday of CNY in Malacca

Nurul H. Families - 12/02/2019 AccorHotels certified review
« Pleasant stay »

The property is modern and sleek design. Location is great. But there's a few things need to improve. Shower blind is not working. TV reception is bad. No ironing facilities in the room. Almost clogged sink.

Zafirah Families - 12/02/2019 AccorHotels certified review
« Wonderful »

I really enjoy my trip at this hotel

Syaza P. Families - 12/02/2019 AccorHotels certified review
« Dissatisfied »

1) There was water left in the kettle - which i think this is not common practice . 2) Chair was dirty with leftover food. 3) Toilet was not properly cleaned. 4) Towel smelly. 5) the worst part, there was painting frame which not properly drilled on the wall and keep fell down! Hit my son few times! ( already complained this to the ground staff). we stayed at Novotel Taiping in March 2018 and it was pleasure trip for us. Booked Novotel Melaka , with same expectation that we had in Taiping, but unfortunately , we not satisfied with the service. We are aware we went there during peak season ( school holiday and CNY), but we also deserved the quality of Novotel.

Nanda K. R. Couples - 11/02/2019 AccorHotels certified review
« Very happy and pleased. »

The very moment we walked we were treated well with respect and everything was in order. We did not wait or was delayed in any manner. Everything was done well.

Sp Families - 11/02/2019 AccorHotels certified review
« Pleasant stay »

The suite room was very cosy and clean. With access to the executive lounge, it's perfect for a relaxing stay to just unwind and get a way from the city. Breakfast spread was a little under expectation though - this certainly can be improved esp if it's over the weekend.

Sheikh A. Families - 11/02/2019 AccorHotels certified review
« Mr. »

Good overall. Check in was hassle free. Rooms we clean. Breakfast decent. Croissant was not very French though. Rooms, only thing toilet door had no latch. Not very convenient with children around

Young Business - 11/02/2019 AccorHotels certified review
« Great Experience »

Overall, the stay was great.

Haziyah M. Families - 11/02/2019 AccorHotels certified review
« Pleasant, Convenient & Comfortable Stay »

It was our first trip with a baby and our overall stay was pleasant. The check in process was a breeze and we were welcomed by a friendly and polite staff. The room was clean and comfortable. The room service was efficient. The swimming pool was clean. Parking was convenient. The only downside was when we checked into our room, the sink in the bathroom was clogged. However, the hotel staffs were very responsive and the sink was unclogged when we got back from our outing. The hotel is located in town, near restaurants, mini marts, malls and attractions which was very convenient. We will definitely stay at the hotel again when we visit Melaka next time.

Ben Families - 11/02/2019 AccorHotels certified review
« Comfortable »

Smooth check in. No welcome drink. Friendly check-in staff. Prompt housekeeping service. Basic breakfast, not worth paying for.

Parames Families - 11/02/2019 AccorHotels certified review
« Excellent stay »

Excellent rooms and customer service

Hiroki Families - 11/02/2019 AccorHotels certified review
« Good hotel, but not for family »

I have 2 kids, difficult to stay with family together. Because available 1 king size bed or 2 single beds room only.

Jun C. Families - 11/02/2019 AccorHotels certified review
« Friendly staff and nice pool for kids »

Fast check in and out and staff are friendly, pool was nice for kids . Have a great time there with my son and husband. But only pillows not comfortable enough and room door have to push or pull to make sure it closed. Others was good.

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