Hotel - Novotel Melaka
Novotel Hotel Novotel Hotel

Novotel Melaka Hotel

3.5/5 1,092 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KLIA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy leisure or work in a true living space in a four-star hotel. Our contemporary and modern design offers you a 40" flat-screen TV, minibar, rain shower and full complimentary WIFI connection. Connecting rooms are available for families.You will find everything you need for a comfortable stay in our Executive Room. All located on the top floor, it will give you access to the Premier Lounge floor serving breakfast and pre-dinner drinks with canapes.

  • 351 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Each room features a contemporary vanity unit, rain shower, excellent lighting and a great ran
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 6,791 reviews

Our guest reviews for Novotel Melaka

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,092 reviews
49angiew Friends getaway - 11/11/2018 TripAdvisor review
« Good location, some areas of improvement »

Hotel was pleasant. Car park was great. Although we did online checkin, upon arrival, none of our card keys were ready. However, they did a great service recovery by inviting us to the premium lounge for coffee and cookies while waiting for our keys. On the 2nd morning, we had breakfast at the hotel and to our horror, found mould on the inside of the french loaf we had cut. We provided feedback to the staff and the chef came out to explain that they cannot see the inside of the bread (we didn't really believe that the mould could start from the inside, we thought it must have been a cut bread that was left overnight). He apologised and walked away. Only when we asked for a waiver of breakfast charge did he come back to say he would look into it. A bit disappointing. Later they did do another service recovery and that was to offer breakfast at the Premium Lounge the next morning. Breakfast range was poor at both coffee house and premium lounge (same type of food as coffee house). Service was better at the premium lounge.

Anthony Families - 09/11/2018 AccorHotels certified review
« Great »

Overall was great. Check in was fast (but not at the Accor priority counter). The access cards were deactivated the same day and need to reactivate again.

Vivian Families - 09/11/2018 AccorHotels certified review
« Breakfast »

Food less variety, half boil egg but not boiled at all.

Rozinah B. H. Couples - 08/11/2018 AccorHotels certified review
« Congratulation »

Satisfy

A. C. L. Couples - 08/11/2018 AccorHotels certified review
« Clean Room & Facilities. Very Help Lounge Staff. Below Average Lounge Food »

The stay was very pleasant. The staffs were very helpful. Facilities were clean and functioning. Lounge food was a bit below average for breakfast.

Yy Couples - 08/11/2018 AccorHotels certified review
« Satisfied »

Comfortable. Convenient.

Yuni Families - 08/11/2018 AccorHotels certified review
« Our 3rd time here and will not be the last »

Wonderful wonderful service beyond our expectation

Aimi Families - 08/11/2018 AccorHotels certified review
« Mrs »

Good. My kids enjoy the pool.

Anonymous Families - 08/11/2018 AccorHotels certified review
« Below expectations »

Expected much better from Novotel brand. Housekeeping was sloppy. Breakfast was not tasty.

Sharifie Couples - 07/11/2018 AccorHotels certified review
« Very nice »

Spacious nice lobby. Big clean rooms. Breakfast nice food. Very good location.

Romi Couples - 07/11/2018 AccorHotels certified review
« Good »

Good

Hisyam Families - 07/11/2018 AccorHotels certified review
« Enjoyable and relaxing »

I have to give credit to all of your staff for being such a friendly, helpfull & responsive during my stayed.. the room was modern and confy.. the view from the room was beautiful.. wifi is running well.. breakfast was good with the coffee machine provided to us.. the only problem is i have to clean the table by myself for 2 days in a row because of the high volume of people.. i think with hiring more staff will solve the problem during peak time.. but anyhow i still can enjoy my breakfast at your hotel.. and it is really good.. last but not least it is a great experience and enjoyable holiday for me and my family and i definately will come again next time.. thanks

Anonymous Couples - 07/11/2018 AccorHotels certified review

Need to Improvement of breakfast item , Staff is nice Overall was good.

Zaliza Families - 07/11/2018 AccorHotels certified review
« Excellence »

GOOD

G. Y. Families - 07/11/2018 AccorHotels certified review
« good »

check in is fast, service is fast, the food for room service could improve, the air con could not constant on cold option it will turn to wind after awhile

Vijayan S. Families - 07/11/2018 AccorHotels certified review
« Pleased with room for improvement! »

Generally room.was clean and all required amenities provided. The staff are very friendly and courteous. I do have one minor complaint: we were seated the outdoor seating area for during breakfast and we observed that the table is dusty and have not been wiped down in a long time. That definitely need to be improved. Tq

Mandy Couples - 06/11/2018 AccorHotels certified review
« Clean and comfy »

Soft and comfortable bed. Love it! Personally, the only setback was that the room is too dim at night. Difficult to work on my laptop and to read.

Nurunnadia Business - 06/11/2018 AccorHotels certified review
« Mrs »

It was great spending time in your hotel. Truly a great experience. I'm overwhelmed by your hospitality, your friendly & helpful staff. It just that maybe you can work on your food tastes. Overall it was great.

Keong C. S. Friends - 06/11/2018 AccorHotels certified review
« Weekend getaway »

Relaxing and comfortable

Ethan Business - 06/11/2018 AccorHotels certified review

Staff is friendly and polite, however the fridge inside room was not function and bathroom cleaniless need to improve

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