Hotel - Veranda High Resort Chiang Mai - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Veranda High Resort Chiang Mai - MGallery by Sofitel

4.5/5 1,089 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

  • 69 rooms
  • 26 family rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 2,944 reviews

Our guest reviews for Veranda High Resort Chiang Mai - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,089 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
May Families - 14/07/2018 AccorHotels certified review
« Very welcoming »

Staff are all friendly, helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elle Maho May I., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

T. S. W. Couples - 13/07/2018 AccorHotels certified review
« Great stay »

The jacuzzi room is amazingly huge and well appointed. The design is so modern and comfy. Soaking in the jacuzzi while looking at the greenery and mountains was so relaxing. THANN was a luxury touch. Love the views of the restaurant where we had breakfast. I love the Thai style congee in breakfast very much and the fruits was fresh. Love the pool although some people there could be quite disturbing by using phones for voice messages and shouting across the pool! The dinner was quite disappointing. That’s the only reason for which we would not want to come back. Otherwise I would like to spend the whole day pampering myself in the resort and would definitely stay in a jacuzzi room again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suk W. T., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Rita W. Families - 12/07/2018 AccorHotels certified review

EXCELLENT, NICE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita W., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Wanida T. Couples - 10/07/2018 AccorHotels certified review
« Good place for hideaway from city »

It was an ok experience. The location was great, off from the city center close to nature and local village. The hotel surrounding was good. The facilities were equipped, would be the ideal place for someone who dont want to leave the hotel. The breakfast buffet was great, many choices and good bakery. We had dinner at Rabieang cha , the taste was good according to my husband, as I'm pregnant so I have very a weird palate. However, the drawback at this place was the lack of staffs. there wasnt staff to greet us at the restaurant (rabieang cha and highher room) and also at the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanida S., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Sulaiman A. D. Families - 07/07/2018 AccorHotels certified review

It’s was amazing staying there and I hope to come again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sulaiman Obaid Obaid Ali A., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Lh Couples - 07/07/2018 AccorHotels certified review
« Beautiful stay with some minor weaknesses »

Beautiful hotel, very good service. A little bit used (pool area and room) and a construction site

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lenard H., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

muk695 Couples - 07/07/2018 TripAdvisor review
« Did not enjoy my holiday stay here »

There is big issue of maintenance over here. Everything is almost run down. The swimming pool water was green with nobody to clean. The wooden flooring was almost breaking apart. Room are in average condition. Its located 30-40mins away from the city with limited shuttle service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear muk695, Thank you very much for your comments and suggestions, we will focus on the advice given. Again, thank you for your valuable feedback to improve our services and facilities as complete satisfaction is our goal of Veranda Chiang Mai - The High Resort. We look forward to welcoming you back to Veranda Chiang Mai - The High Resort during your next stay in Chiang Mai. Best regards, Manuel Reymondin Resort Manager

Anonymous Friends - 06/07/2018 AccorHotels certified review
« Wonderful staff, but our accommodation was lacking in the small things. »

Couldn’t fault the attentiveness of the staff, always very happy to assist us in any way, BUT, we paid a lot of extra money to upgrade to the 2 bedroom villa and we found it quiet disappointing. Only 2 sun lounges for 4 people, no table and chairs to sit outside and enjoy the surroundings, nowhere to hang towels in the bathroom, nowhere to even hang a hand towel, the 2nd bedroom being outside the villa itself and therefore locked away from the main villa at night and need to provide decent size mugs/cups for coffee. We also found the dining options extremely limited, actually went out to a local restaurant one evening, which we throughly enjoyed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan Joy H., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Minju H. Solo - 05/07/2018 AccorHotels certified review
« A feeling of easiness, like a heaven »

Everything was perfect and I don't think I can easily forget the memories in Veranda resort hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minju H., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondnin Resort Manager

Pornchai C. Couples - 04/07/2018 AccorHotels certified review
« good »

Good service both reception , baggage transfer , and restaurant staff. Hotel environment is nice. But , there were many of ants in the room ( i stayed in the ground floor ). Room cleaning must be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pornchai C., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback and we will focus on advice given. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Ming H. Couples - 04/07/2018 AccorHotels certified review
« Great location and extremely helpful staff! »

We were thoroughly impressed by the service - On the night of 26th June, a passenger on the night shuttle (heading back to Veranda from the Night Bazaar) lost her mother. Even though it was raining heavily, the driver spent nearly an hour out in the rain looking for her, while communicating the situation to the other hotel guests. Great job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ming H. L., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Kittiphong Couples - 29/06/2018 AccorHotels certified review
« it was wonderful stay for our honeymoon trip. »

Khun Nuch and concierge team excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Worawan T., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Anonymous Couples - 28/06/2018 AccorHotels certified review
« Facilities Dated. »

Room decent and breakfast selection reasonable. Staff was friendly. Facilities poorly maintained. Buildings dated. Spa excessively overpriced. Swimming pool water not clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soon Keng Kevin G., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Reymondin Resort Manager

Kelsey F. Couples - 27/06/2018 AccorHotels certified review
« An incredible experience! »

From the moment we arrived at Veranda Chiangmai, everything was perfect. The location tucked away into the hills, the gorgeous sprawling gardens, luxurious infinity pools, and beautiful room were even better than we imagined. The breakfast spread was really impressive, the best I’ve ever had at a resort! We were very well taken care of by the helpful and friendly staff - they were very accommodating throughout our entire stay. We absolutely loved the cooking class and afternoon tea! We hope to come back and stay at this resort again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelsey Cameron F., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Adrienne S. Families - 27/06/2018 AccorHotels certified review
« Peaceful and Serene Hotel Experience »

Our family had a wonderfully serene and relaxing visit at errand High Resort. The room was fabulous and the staff was so kind and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrienne Marie S., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

S. S. Y. Families - 27/06/2018 AccorHotels certified review
« Fantastic Stay - Excellent Attention to Children »

After our overnight train journey from Bangkok with friends it was very kind that the hotel was able to give us our rooms. We had a very comfortable corner room with a spacious, renovated bathroom. Thank you to all the staff for such wonderful service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seung Y. S., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Vip Friends - 26/06/2018 AccorHotels certified review
« Not so impress this time. »

This was my second times there. Had little issue with the shower on first night but hotel managed to change it. . On second night i heard some noise that loud enough to wake me up i thought it was rat under the aircon box. Also i felt the blanket damp and not smell good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vipawan Y., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Reymondin Resort Manager

Amy C. Couples - 26/06/2018 AccorHotels certified review
« Absolutely beautiful! »

We had a truly amazing weekend at the resort! The staff, the room, views, food were all incredible! Thank you :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy C., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Wa… Friends - 26/06/2018 AccorHotels certified review
« Very nice resort »

The room is very clean. The mountain view from the balcony of our room and the infinity pool is impressive. Friendly staff and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walai N., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Taa Couples - 26/06/2018 AccorHotels certified review
« Beautiful place for relaxing. »

Very satisfied. Room is very nice. Services are good. Wonderful stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sukritta W., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

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