Hotel - Veranda High Resort Chiang Mai - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Veranda High Resort Chiang Mai - MGallery by Sofitel

4.5/5 1,143 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 5100.00 THB Non member rate
From 5100.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

  • 69 rooms
  • 26 family rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,488 reviews

Our guest reviews for Veranda High Resort Chiang Mai - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,143 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 13/01/2019 AccorHotels certified review
« sublime relaxation »

The spa/massage and pool were great. Meal in the restaurant not quite to the usual Thai standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas Alan K., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Anonymous Families - 06/01/2019 AccorHotels certified review
« Great location, but limited information provided »

- Beautiful location and hotel architecture - Staff provided little information on what there was to do in the region and in Chiang Mai - Restaurant food very average - Rooms outdated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valter Joseph Z., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Reymondin Resort Manager

Rob Families - 06/01/2019 AccorHotels certified review
« Lovely hotel set in a beautiful landscape. »

Fantastic food. Very courteous and helpful staff. Amazing swimming pool. Bedroom clean and functional but rather old - needs a little renovation. Dreadful, really problematic internet. Too many 'external' non-resident visitors using the pool. No space for your guests!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Mark F., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As well as we take seriously on your comments regarding to the internet to make an improvement in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Craig D. Solo - 05/01/2019 AccorHotels certified review
« Pleasant stay, great surroundings, but..... »

From a positive perspective, the hotel surroundings a lovely. The room was also good with a great view. The food at the NYE event was fantastic and the staff put on an excellent event. However, there was absolutley no platinum recognition. No welcome letter or note, no thanks for loyalty, no upgrade (although I accept the hotel was full but no acknowledgement of this), no mention of free soft drinks from mini bar (although mini bar was empty of soft drinks apart from 2 pepsi and a couple of local drinks). I also had to debate with the reception staff in relation to a 1 hr late check out (was told hotel was 100% full although noted rooms were still being sold on Accor app). I also note the welcome drink consists of an option of fruit juice or hotel cocktail. First time I have seen this and wasnt overally impressed. Would have preferred a local beer. Overall level of service at hotel did impact my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem you were mentioned to make concentrate more in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Reymondin Resort Manager

Dx Couples - 05/01/2019 AccorHotels certified review
« beautiful resort »

Customer service is amazing! the staffs are all very friendly and polite. It boosts up the warmth n welcome feelings in me!The room was beautiful, big and clean. Very nice place to chill and relax at the swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dao Xiang L., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback, especially the service from staffs, accommodation and infinity pool. I will share your comments with our team, . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Anonymous Couples - 04/01/2019 AccorHotels certified review
« Terrific Hotel...great service. »

Enjoyed the Plunge Pool suite which was quiet and well appointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damien Michael D., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Tuangthong Families - 03/01/2019 AccorHotels certified review
« All staffs are so nice. »

Everything is good as the last stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Tuangthong V., We very much appreciate your comments regarding your once again stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as all previous stays. Sincerely, Manuel Reymondin Resort Manager

L. S. H. Couples - 01/01/2019 AccorHotels certified review
« Unhappy »

The shower is weak and changes of head and hand shower is not working well. The bath tub takes an hour to fill up with warm water. The vanity top is not friendly for grooming. Breakfast was just everage. Landscape is good but will not come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear She H. L., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Reymondin Resort Manager

Y. ;. Families - 31/12/2018 AccorHotels certified review
« Retreat Relax Rejuvenated »

We had a comfortable stay at the outdoor jacuzzi suite... room is spacious with a huge balacony looking over the greenary field and mountains . Weather was good during this period... staff services were friendly . Just a note is the pest control can be better as there were alot of ants ... not very child friendly .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kar Mun Kenny Y., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback and knew that you were enjoy the accommodation, service . I will share your comments with our team as well as pest control which we do have schedule to do it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Gerome Families - 30/12/2018 AccorHotels certified review

Presidential Villa for 3 days; 2 Kids

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon G., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

K Families - 29/12/2018 AccorHotels certified review
« Perfect! »

the service is excellent and the view is wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Kewarin T., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback and knew that you were enjoy the service and view here . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Vivian Families - 27/12/2018 AccorHotels certified review
« A nice and quiet resort »

The room was very nice, spacious and the bed was super comfy. But the lighting could have been improved - we could not read at night!! Reading lights should be added Also, it would be nice if a small table and 2 chairs could but put on the balcony so that we could sit and relax (one more option apart from laying on the day bed)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai Yan Vivian T., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback and thank you for your comment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Dondon Couples - 25/12/2018 AccorHotels certified review

Best experience, relax and peaceful. Staffs are friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Dolrudee A., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback that you were enjoy the service and had nice experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

L. Families - 24/12/2018 AccorHotels certified review
« Excellent Service but property need renovation »

The hotel staff has been very helpful since I first contacted them for room reservation by email and telephone. It was my husband's birthday during our stay, and we were offered a complimentary birthday cake and special room decoration. The spa treatment was also one of the best I have experienced among hotels of same grade. The pool is a highlight of the hotel, and it looks exactly the same as the beautiful picture on the website, but it was a bit cold to swim, and there were several tiles falling off at the edge of the pool which may injure the kids. The landscape is great, but the property is a bit old and need some renovations. The water is not warm enough in the bathroom and water pressure is also weak. Mosquitoe is a problem. We understand the hotel is situated in the mountain and expect there are mosquitoes and bugs, but I have got several mosquito bites within 10 minutes in the lobby checking in, and there are more in the restaurants and in the room. There are also many ants found around the mini bar area in the room. We have stayed in many other hotels near jungle or in the mountain before, and unfortunately the pest control in this one can be enhanced. Overall we enjoy our stay with the tranquility of the hotel. We would love to visit again when we come to Chiang Mai

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wa Ying L., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Sayamon V. Families - 23/12/2018 AccorHotels certified review
« Unsatisfied »

Room is not clean. House keeping had bad service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sayamon V., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Reymondin Resort Manager

Sherine L. Families - 23/12/2018 AccorHotels certified review
« Good. But can be great with some improvement. »

Environment was nice and tranquil. The staff were friendly and helpful. However, the kids club/room was not welcoming. Nothing was there to keep the kids entertained. The area is big but lack of activities. When we tried to ask for day tour services or packages, they were not updated and the hotel didn’t even have a map of Chiang Mai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Puay Lee L., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Orachat C. Families - 22/12/2018 AccorHotels certified review
« Happy for all family »

Good environment, friendly/ good service staff, convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Orachat C., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Katherine Couples - 22/12/2018 AccorHotels certified review
« Great service and view »

We enjoyed our stay at the Veranda and experienced excellent service. The view from the pool is simply amazing. While I did not go swimming, my husband said the pool water was a little cloudy/not as clean as some of the other pools on our trip. Breakfast and lunch at the resort were delicious (an elaborate breakfast buffet was included with our room and we also paid for lunch at the restaurant near the pool one day.) I would say the only challenge with this hotel is the location. It is great if you have a rental car or just want to relax at the resort, but it’s a bit expensive and far to get back and forth to town. The hotel staff was great and did help us coordinate getting a rental car dropped off at the hotel. They also have a few free shuttles to and from town daily. While we didn’t take one of the shuttles, it was good to know they were an option. In summary, the location is great if you want to be situated in the jungle and removed from the bustle of downtown; however without knowledge of the Chiang Mai area it may be tricky to coordinate day trips and activities from this location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine Marie W., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I W. share your comments with our team. I am sure that this feedback W. serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit W. be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Ash Couples - 22/12/2018 AccorHotels certified review
« Simply amazing! »

The best stay in Chiang Mai! All the staff are so nice and helpful, I’m amazed that they all remember my name! Anchalee who had been helping with my wedding is also very helpful and nice, she just made my dream wedding come true, arranging all the things that I wanted! I just wanna say big thanks to everyone at veranda! Buffet breakfast is awesome too!! So many choices to choose from with beautiful view of the pool and mountain!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashly Hoi Leng C., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

C. B. C. Couples - 21/12/2018 AccorHotels certified review
« great service »

great service even after we checked out already !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bo C. C., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 5100.00 THB Non member rate
From 5100.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates