Hotel - Veranda High Resort Chiang Mai - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Veranda High Resort Chiang Mai - MGallery by Sofitel

4.5/5 1,106 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

  • 69 rooms
  • 26 family rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,096 reviews

Our guest reviews for Veranda High Resort Chiang Mai - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,106 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jantanee Couples - 12/09/2018 AccorHotels certified review
« 3 times stayed with Veranda Chiang Mai »

The overall relaxed atmosphere of the entire resort with the fabulous service of the staff really made us enjoy our holiday. Good breakfast on weekend but not much choice on weekday. Room is getting old, need to renovate as possible.

Carina L. Friends - 12/09/2018 AccorHotels certified review
« Excellent »

Excellent hotel, nice staff and great hospitality so far I experienced

Suphakthida P. Couples - 11/09/2018 AccorHotels certified review
« Peaceful stay with fantastic view »

We enjoyed our stay at Veranda Chianc Mai, very beautiful resort and super friendly staff. The only thing that could be better is the breakfast, we have been to Veranda Hua Hin and comparing the breakfast buffet, Chiang Mai has less choices and after 2 days stay you already get bored, I guess it is because of limited space that they have but the view from breakfast room is great enough that you like to wake up early. Since the resort is quite far from Chiang Mai city, they offer a free shuttle service (3x per day) but it is much more convenient if you rent a car or have a private transfer. And the food at their restaurant was amazing, we had our own private house (upstairs) and our own waiter who explain about the northern food in detail, if you look at the menu it might seem a little pricey but they serve european size (big portion) which is rare in Thailand and the quality of the food is great! We would like to come back again if we have more time because this is a kind of resort you come to relax and enjoy their facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Suphakthida, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Fay Families - 11/09/2018 AccorHotels certified review
« Well designed hotel with a great view from swimming pool »

We had a nice time at Veranda and our children were happy with kid's club and swimming pool. During our stay, my little daughter and I had an incident with a snake that went over her shoes just before we get to our door step- we were freaking out but the lady cleaner got it done not long after. Breakfast is a bit boring and not so variety for the hotel this range though. Besides the snake incident and the breakfast, it was a nice stay.

Matt L. Couples - 09/09/2018 AccorHotels certified review
« Brilliant »

Superb setting Brilliant helpful staff. Driver who pick us up each morning is a credit to company.So very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Anonymous Families - 07/09/2018 AccorHotels certified review
« Good value for the price »

Clean rooms (no bugs, no bites), excellent breakfast buffet, two beautiful swimming pools. Dinner is okay, but much more fun to find local food in Chiang Mai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Barbara Friends - 05/09/2018 AccorHotels certified review
« Comfortable, but Reception difficult to reach from Shuttle. »

Good

Jyp Couples - 03/09/2018 AccorHotels certified review
« great view »

the swimming pool was awesome with such a good view. we were at first happy with the size of the room, but soon found a used towel left in the shower room when we checked in, but that's fine since people can make small mistakes. But, we were not happy with the dinner restaurant. The food was not so satisfying, I thought the breakfast buffet was better. My partner was so upset with the condition of the steak that we ended up arguing over the food to be cancelled. And I was so sad that our romantic dinner was ruined. The steak was dried and not juicy at all when we ordered medium rare. We returned it and asked to cook again but same dried/over cooked steak was served, so we had to cancel it. I hope the main chef get it better next time.

Porntip S. Families - 03/09/2018 AccorHotels certified review
« Nice view with full service »

Good view and many places inside hotel for recreation. Over expectation for service mind of your staffs with delicious food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Porntip, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive nice feedback. I will share your comments with our team. I am sure that this comment will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Maybelle Couples - 03/09/2018 AccorHotels certified review
« Awesome stay »

It was a good stay with great service from all the staff. They were all very helpful and friendly! Love the design of the room. The only thing lacking was likely the lack of activities available in the resort.

Lindsay B. Couples - 02/09/2018 AccorHotels certified review
« Disappointed with the amenities, noisy air conditioner, only one bar, one restaurant »

Had to move rooms because of noisy air conditioner then heard a rat chewing in the ceiling during the night. Room key stopped working so had to get new ones. Complimentary shuttle didn't run often enough.

Ahmed A. H. Families - 01/09/2018 AccorHotels certified review
« Mr »

Very good location and view Main pool is great Food very delicious Spa are great experience in the hotel Staff are very welcoming smiley all times I didn’t like the shuttle services timing and also you have to book your seat in advance

Matthew, C. Solo - 01/09/2018 AccorHotels certified review
« Awesome place with employee’s great treatment »

This is awesome place. All of employees are so nice and kind to me. In beautiful nature, I feel very comfortable. Whenever I need assistance, always someone are ready to help me out. I was touched.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youngmin Matthew C., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a nice to receive positive comments from our guests. I will of course share your feedback with our team here. I am sure that this will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

C. H. T. Couples - 01/09/2018 AccorHotels certified review
« Enjoyable experience »

I stayed two nights at the resort, tried the facial and spa. It was a nice experience. The staff are nice and staff, the environment was comfortable which allowed me to relax. Yet, we have to change another room due to water leakage in room. We found that the second room is less comfortable than the first one, especially the condition of bed.

Janet Couples - 30/08/2018 AccorHotels certified review
« Well service »

Staff provided well service even I don’t request many birthday gift. They provided the birthday flag.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiu Shun W., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Pirakorn S. Couples - 29/08/2018 AccorHotels certified review
« Great atmosphere with nice clean room »

This is my second time here. it was a great place for the take a rest and relax with nature

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Pirakorn, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Wan S. Friends - 29/08/2018 AccorHotels certified review
« Staff and food is nice, the facility can be better »

The staff are nice, and all with smile, the golf car in the hotel is useful, The meal taste good. However this is a nice and beautiful hotel, the hardware facility can be better, 1. we live in R40, R41, the door is hard to locked. 2. The phone doesn't work sometimes. 3. The setting position of faucet in bathroom, always make all flow table with water, it's annoyed. It still a nice experience to stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wan S. T., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have take notes on your suggestion and will discuss with all concerned to make things better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Remondin Resort Manager

Pam Families - 28/08/2018 AccorHotels certified review
« Excellent »

Good service mind

Kamphon Families - 27/08/2018 AccorHotels certified review

Room and facilities are quite old.

Mandy N. M. Y. Friends - 27/08/2018 AccorHotels certified review
« Unacceptable! »

The room is dirty, water leakage in bathroom, brightness of the room is not enough, There are insects in the room, the design of the sliding door of the bathroom is inconvenient to have a good environment for us to have a bath and excretion synchronously, and unfortunately I slipped on the ground and my right thigh injured.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man Y. Mandy N., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery by Sofitel. I am sorry to know that your experience did not meet your expectations Referring to the accommodation, please allow me to express my sincerest apologies for the inconvenience the design of the room, lighting and bath area may have caused you Please rest assured that we are taking the appropriate measures to address them and prevent future occurrence. We sincerely appreciate your sharing your concerns, and should you wish to inform me further in details, please feel free to send me a direct mail at ma… It is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Manuel Reymondin Resort Manager

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