The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels 5 stars

TripAdvisor rating 4.0/5 1,798 reviews
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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Room 1

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top infinity Pool

  • Pamper your kids with fun activities and kids' meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • NGURAH RAI INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage (Nearby)
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

Jl Pantai Kuta Br Pande Mas
Kuta Badung Bali indonesia
80361
kuta
indonesia

Tel: +623613007080

Fax: (+62)361/3007060

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI INTERNATIONAL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

GPS :-8.720583, 115.169792

Our accommodations

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort. The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

Classic Heritage King

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Automatic wake up call

Classic Heritage Twin

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Automatic wake up call

Superior Heritage King

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Automatic wake up call

Superior Heritage Twin

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Automatic wake up call

Deluxe Heritage King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • Automatic wake up call

Deluxe Heritage King with Plunge Pool

  • Max. number of persons: 3
  • Area: From 39
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call

Executive Heritage King

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • Automatic wake up call

Executive Heritage Twin

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • Automatic wake up call

Junior Heritage Suite King

  • Max. number of persons: 3
  • Area: From 56
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call

Heritage Suite King

  • Max. number of persons: 3
  • Area: From 81
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call

Our restaurants and bars

WAVES

Type of cuisine: International

Waves restaurant is a venue recalling with sailing deco, a wooden deck and featuring a show kitchen which will serve you the grand breakfast to start your day. Our team will also be ready to actively interact with all guests.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVA BAR & RESTAURANT

Type of cuisine: International

Relieve the ambience of a luxury cruise ship while sipping your favourite cocktails. Wine & dine and looking over the bay of Kuta.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SURF POOL BAR

Photo non contractuelle / Strictly non binding

The ideal chill out place for sun lovers, the Surf Pool Bar is located next to swimming pool with Kuta Beach skyline over the top. Enjoy sipping tropical cocktails with famous Kuta sunset view just in front of you.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 564

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,850 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,798 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mr Rusdan

Customer review rating 4.3/5

Rusdan Couples - 09/10/2019 AccorHotels review

Staff is pleasant. Location of hotel is really good. Breakfast was decent during my stay and the room is reasonable

Dear Mr.Rusdan, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit Kind regards, Management

Good

Customer review rating 4.3/5

Mohammad A. K. C. Families - 08/10/2019 AccorHotels review

Its good but should improve the facilities. We are 4 persons but facilities given for 3. There is sippy of razor, lotion and others. Food is not like 5 star.

Dear Mr.C., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Right across kuta beach

Customer review rating 4.3/5

Min Couples - 08/10/2019 AccorHotels review

The hotel extends out, like a wave reaching out to the beach. The exterior is unique as it is eye catching, but similar to Kutabex next door, where our driver kept dropping us off at. Its in a one way street and a busy part of the beach. Breakfast options was extensive although not too varied.

Dear Ms.Y., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Very kind and Good Quality

Customer review rating 4.3/5

Fransiskus D. Couples - 08/10/2019 AccorHotels review

Nice stay at your King deluxe Room and every service are Exelent.. keep Humble for Guest is Plus :)

Dear Mr.Fransiskus, We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. Once again thank you for your review and we wish to serve you better at our beautiful hotel in the next future. Kind regards, Management

Overall Good Quality and Good Services

TripAdvisor rating 4.0/5

690doni Couples - 08/10/2019 TripAdvisor review

Staff Very Friendly,Complete Facilities, Comfortable and Pleasant Hotel Atmosphere. I hope Someday I have Some Holiday at your Hotel again with different Taste .. So, Good Luck For Your Business and Keep Humble for your Customer.. Welldone :)

Dear 690doni, We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management
Customer review rating 4.3/5

X. W. Couples - 07/10/2019 AccorHotels review

strange smell in the room, completely different with the picture shown on the net.

Dear Mr.x. w., We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . Please allow us to apologize for your discomfort as a result of smell in the room. We have raised your concerns with our department concerned to address accordingly and prevent future occurrences. Thank you for bringing the above to our attention and hope we might be able to welcome you back and provide you with a more seamless experience. Kind regards, Management

Great location great view from pool deck

Customer review rating 4.3/5

Rees Couples - 05/10/2019 AccorHotels review

Friendly staff, very helpful at reception. Service at the pool bar was average. Restuarant was amazing. Rooms we’re great motel location is perfect. We enjoyed our stay.

Dear Mr.C., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Enjoyed the stay. Access to ground floor was difficult as my card would not allow me to select it

Customer review rating 4.3/5

Kev Families - 03/10/2019 AccorHotels review

The staff were very friendly, although the cost of a transfer to airport was a bit expensive. food was great. pool facilities and staff were great. overall, would recommend to others.

Dear Mr.B., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Exceptional stay and location perfect for kuta

Customer review rating 4.3/5

Nick Couples - 02/10/2019 AccorHotels review

Satisfied with everything. No complaints.

Dear Mr.F., We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Friendly staff always welcoming

Customer review rating 4.3/5

Anonymous Friends - 01/10/2019 AccorHotels review

Lovely welcoming staff, always obliging and the care and follow up on my friend becoming ill was outstanding. Would appreciate a pot of tea at breakfast made with boiling water as we tried several days to ask for this and it was always lukewarm and unappealing.

Dear Ms.P., We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Not that satisfactory

Customer review rating 4.3/5

Anonymous Couples - 30/09/2019 AccorHotels review

It was average I would say. I had to take my luggage myself from ground to first floor. The same thing happened during check out time I called reception to get my luggage from room , but nobody came and I had to drag it myself to reception to complete check out formalities. And after you are done with the check out they would bid you good bye from lobby itself and sent nobody to assist with the luggage to the ground floor. Aminities in the room were not satisfactory and bottle of shampoo and shower gel were almost empty. The only good part of the hotel was it's breakfast.

Dear Mr.a., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

What a great experience

Customer review rating 4.3/5

Anonymous Business - 29/09/2019 AccorHotels review

Beautiful place with comfort zone and great facility. But for bisnis or meeting room there still need to be fix.

Dear Mr.Yunada, We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Perfect

Customer review rating 4.3/5

Bathilde M. Couples - 28/09/2019 AccorHotels review

Thank you to all the team we loved our stay

Dear Ms.M., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Katie M.

Customer review rating 4.3/5

Katie Couples - 28/09/2019 AccorHotels review

Great

Dear Ms.M., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Great

Customer review rating 4.3/5

Ken T. Couples - 26/09/2019 AccorHotels review

The only Accor hotel, we are really treated as members.

Dear Mr. T. We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. Your comment had reached us and we will communicate some notes from you with our team for our improvement, for a better future service and products. We hope to welcome you again in the future. Kind Regards, Management

Good location

Customer review rating 4.3/5

Inkar B. Friends - 26/09/2019 AccorHotels review

Staff is very friendly, polite and attentive. Also I liked breakfast as they provide any kind of food: vegetarian, halal, non-muslim, Indonesian, European. Only one annoying thing happens on our last days- due to renovation work pool area terrible smell paint.

Dear Ms. B. Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Managemen

First timer in Bali

Customer review rating 4.3/5

Ana O. Couples - 25/09/2019 AccorHotels review

Lovely staff members, always willing to help and assist. Location was excellent, walking distance to beach, shops, restaurants and markets. Would definitely stay here again!!

Dear Ms.O., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management
Customer review rating 4.3/5

Harshak R. P. Friends - 24/09/2019 AccorHotels review

The experience was fine but the service can be definitely better. When we called for some glasses early morning... firstly no one answered the phone for 15 mins.. then when we could get someone on the phone..he said it will take 15 mins to get us glasses as he's the only one on duty right now at house keeping. This should definitely looked into as to why only 1 staff is assigned to House keeping during early mornings.

Dear Mr.P., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

A pleasant stay, good location.

Customer review rating 4.3/5

Kate Friends - 24/09/2019 AccorHotels review

It was nice! Staff all very lovely and helpful. It's in a great location for Kuta. There was an odour in the toilet but the hotel addressed this when we told them. Cups of tea at breakfast weren't hot enough and the lifts are a bit slow :)

Dear Ms.K., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Terrific stay in a great hotel

Customer review rating 4.3/5

Anonymous Couples - 22/09/2019 AccorHotels review

Had a terrific week at the Kuta Beach Heritage Hotel Great central location, with sky pool facing the beach and sunset excellent rooms and staff were brilliant. Can’t recommend this place enough , will definitely stay here again.

Dear Mr.B., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management
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