The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels 5 stars

TripAdvisor rating 4.0/5 1,798 reviews
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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Room 1

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Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top infinity Pool

  • Pamper your kids with fun activities and kids' meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • NGURAH RAI INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage (Nearby)
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

Jl Pantai Kuta Br Pande Mas
Kuta Badung Bali indonesia
80361
kuta
indonesia

Tel: +623613007080

Fax: (+62)361/3007060

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI INTERNATIONAL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

GPS :-8.720583, 115.169792

Our accommodations

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort. The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

Classic Heritage King

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Automatic wake up call

Classic Heritage Twin

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Automatic wake up call

Superior Heritage King

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Automatic wake up call

Superior Heritage Twin

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Automatic wake up call

Deluxe Heritage King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • Automatic wake up call

Deluxe Heritage King with Plunge Pool

  • Max. number of persons: 3
  • Area: From 39
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call

Executive Heritage King

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • Automatic wake up call

Executive Heritage Twin

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • Automatic wake up call

Junior Heritage Suite King

  • Max. number of persons: 3
  • Area: From 56
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call

Heritage Suite King

  • Max. number of persons: 3
  • Area: From 81
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Automatic wake up call

Our restaurants and bars

WAVES

Type of cuisine: International

Waves restaurant is a venue recalling with sailing deco, a wooden deck and featuring a show kitchen which will serve you the grand breakfast to start your day. Our team will also be ready to actively interact with all guests.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVA BAR & RESTAURANT

Type of cuisine: International

Relieve the ambience of a luxury cruise ship while sipping your favourite cocktails. Wine & dine and looking over the bay of Kuta.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SURF POOL BAR

Photo non contractuelle / Strictly non binding

The ideal chill out place for sun lovers, the Surf Pool Bar is located next to swimming pool with Kuta Beach skyline over the top. Enjoy sipping tropical cocktails with famous Kuta sunset view just in front of you.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 564

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,865 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,798 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

An ok hotel in the center of Kuta

Customer review rating 4.3/5

Christian T. Business - 15/10/2019 AccorHotels review

The rooms are nice, the location is very central. The rest of the facilities so so...

Dear Mr.T., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. Once again thank you for your review and we wish to serve you better at our beautiful hotel in the next future. Kind regards, Management

Awesome

Customer review rating 4.3/5

Azhari J. Friends - 14/10/2019 AccorHotels review

Love how friendly the staff was despite small mistakes. Thank you :)

Dear Mr.Azhari J., We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management
Customer review rating 4.3/5

Sue K. Families - 14/10/2019 AccorHotels review

Great location, friendly staff, clean rooms. Perfect

Dear Mrs.K., We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit Kind regards, Management

wait for more than 2hours for room cleaning

Customer review rating 4.3/5

Chunli Couples - 14/10/2019 AccorHotels review

The room not so good .. Sleep not well because of the pillows.. And they haven't change the bed cover .. We had booking 3 rooms together.. My one need to waiting for more than 2 hours

Dear Ms.Chunli J., We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . We would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. Thank you for bringing the above to our attention and hope we might be able to welcome you back and provide you with a more seamless experience. Kind regards, Management

Thank you for a wonderful holiday

Customer review rating 4.3/5

K Couples - 12/10/2019 AccorHotels review

This was my third stay, but it was a wonderful trip. In addition to good food and clean rooms, the helpful staff were all perfect. I will use it again.

Dear Mr.Hirano, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Price value relation bad

Customer review rating 4.3/5

Börni Solo - 11/10/2019 AccorHotels review

Wenti and Tina where very helpful! Thank you The room was run down and very noisy

Dear Mr.H., Thank you for sharing your experience. We have taken all comments which can assist us to improve the products and service in our hotel. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service Once again thank you for your review and we wish to serve you better at our beautiful hotel in the next future. Kind regards, Management
Customer review rating 4.3/5

P. D. X. Friends - 11/10/2019 AccorHotels review

Location is super good that we could just take 5 minutes to go the Kuta beach and breakfast was have many options To eat ,but food is not really tasty

Dear Ms.P., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Very good place

Customer review rating 4.3/5

Tony Couples - 11/10/2019 AccorHotels review

Very good service nice breakfast and the room was amazing I would highly recommend staying at this hotel

Dear Mr.Ron, We thank you for your comments and highly positive contribution about our hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Mr Rusdan

Customer review rating 4.3/5

Rusdan Couples - 09/10/2019 AccorHotels review

Staff is pleasant. Location of hotel is really good. Breakfast was decent during my stay and the room is reasonable

Dear Mr.Rusdan, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit Kind regards, Management

Good

Customer review rating 4.3/5

Mohammad A. K. C. Families - 08/10/2019 AccorHotels review

Its good but should improve the facilities. We are 4 persons but facilities given for 3. There is sippy of razor, lotion and others. Food is not like 5 star.

Dear Mr.C., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Right across kuta beach

Customer review rating 4.3/5

Min Couples - 08/10/2019 AccorHotels review

The hotel extends out, like a wave reaching out to the beach. The exterior is unique as it is eye catching, but similar to Kutabex next door, where our driver kept dropping us off at. Its in a one way street and a busy part of the beach. Breakfast options was extensive although not too varied.

Dear Ms.Y., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Very kind and Good Quality

Customer review rating 4.3/5

Fransiskus D. Couples - 08/10/2019 AccorHotels review

Nice stay at your King deluxe Room and every service are Exelent.. keep Humble for Guest is Plus :)

Dear Mr.Fransiskus, We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. Once again thank you for your review and we wish to serve you better at our beautiful hotel in the next future. Kind regards, Management

Overall Good Quality and Good Services

TripAdvisor rating 4.0/5

690doni Couples - 08/10/2019 TripAdvisor review

Staff Very Friendly,Complete Facilities, Comfortable and Pleasant Hotel Atmosphere. I hope Someday I have Some Holiday at your Hotel again with different Taste .. So, Good Luck For Your Business and Keep Humble for your Customer.. Welldone :)

Dear 690doni, We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management
Customer review rating 4.3/5

X. W. Couples - 07/10/2019 AccorHotels review

strange smell in the room, completely different with the picture shown on the net.

Dear Mr.x. w., We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . Please allow us to apologize for your discomfort as a result of smell in the room. We have raised your concerns with our department concerned to address accordingly and prevent future occurrences. Thank you for bringing the above to our attention and hope we might be able to welcome you back and provide you with a more seamless experience. Kind regards, Management

Great location great view from pool deck

Customer review rating 4.3/5

Rees Couples - 05/10/2019 AccorHotels review

Friendly staff, very helpful at reception. Service at the pool bar was average. Restuarant was amazing. Rooms we’re great motel location is perfect. We enjoyed our stay.

Dear Mr.C., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Enjoyed the stay. Access to ground floor was difficult as my card would not allow me to select it

Customer review rating 4.3/5

Kev Families - 03/10/2019 AccorHotels review

The staff were very friendly, although the cost of a transfer to airport was a bit expensive. food was great. pool facilities and staff were great. overall, would recommend to others.

Dear Mr.B., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Exceptional stay and location perfect for kuta

Customer review rating 4.3/5

Nick Couples - 02/10/2019 AccorHotels review

Satisfied with everything. No complaints.

Dear Mr.F., We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Friendly staff always welcoming

Customer review rating 4.3/5

Anonymous Friends - 01/10/2019 AccorHotels review

Lovely welcoming staff, always obliging and the care and follow up on my friend becoming ill was outstanding. Would appreciate a pot of tea at breakfast made with boiling water as we tried several days to ask for this and it was always lukewarm and unappealing.

Dear Ms.P., We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Not that satisfactory

Customer review rating 4.3/5

Anonymous Couples - 30/09/2019 AccorHotels review

It was average I would say. I had to take my luggage myself from ground to first floor. The same thing happened during check out time I called reception to get my luggage from room , but nobody came and I had to drag it myself to reception to complete check out formalities. And after you are done with the check out they would bid you good bye from lobby itself and sent nobody to assist with the luggage to the ground floor. Aminities in the room were not satisfactory and bottle of shampoo and shower gel were almost empty. The only good part of the hotel was it's breakfast.

Dear Mr.a., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

What a great experience

Customer review rating 4.3/5

Anonymous Business - 29/09/2019 AccorHotels review

Beautiful place with comfort zone and great facility. But for bisnis or meeting room there still need to be fix.

Dear Mr.Yunada, We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management
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