Hotel - The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

4.0/5 1,653 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day, 7 March 2019. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort.The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

  • 159 rooms
  • 159 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,920 reviews

Our guest reviews for The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,653 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ashutosh M. Couples - 13/11/2018 AccorHotels certified review
« Satisfied »

Except fo the fact that I got a inside facing room (meaning no real view or sunlight), everything was pretty good about your hotel and service. It was what I was expecting and I am satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashutosh M., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I suggest you to book our deluxe plunge pool for your next visit, the room has direct access to plunge pool and wide balcony so you can relax more and enjoy your holiday. I Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

Nic Couples - 12/11/2018 AccorHotels certified review
« Location location location »

Excellent property great pool great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole R., Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Kuta Beach Heritage

Sally B. Families - 10/11/2018 AccorHotels certified review

Over all the hotel and facility were very good But what made my experience even better we’re all the staff. They all were outstanding!!! Nothing was to much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally b., We thank you for staying with us and are happy that you had a relaxing stay. We thank you to value our employees. We will surely pass your comments onto the team to continue motivating them to perform. We wish to have the pleasure to welcome you back in the near future. Cordially Sincerely, The Kuta Beach Heritage

Helen Solo - 09/11/2018 AccorHotels certified review
« It was ok. Lobby was very hot. Damp smell in the corridors. They had a fan blowing one day to try to dry things up. Staff were nice. Very happy they gave us late checkout for free. »

As above.plus not enough beds or cushions around the pool. I had nowhere to sit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen M., We thank you for staying with us and we are glad that you had an enjoyable stay. We have taken up your concern with the the people concerned. We wish to have the pleasure to welcome you back soon Cordially The Kuta Beach Heritage Hotel

Stephen Couples - 08/11/2018 AccorHotels certified review

All staff that we came into contact with was very helpful and professional. The hotel is brilliantly located for the beach and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen R., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

Nikhil B. Families - 08/11/2018 AccorHotels certified review
« Amazing experience!! »

Our stay was really wonderful, perfect for family as well as couples. Especially the breakfast . Just the hotel need to work on its entrance. The location is just on the shore and the poll was the highlight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikhil B., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

Lisa T. Couples - 07/11/2018 AccorHotels certified review
« Aaaaaamazing »

My experience here was amazing! I was initially disappointed because I booked an oceanfront room, and I couldn't see the beach/ocean because of a large tree in front of the room. We asked the front desk if there was another room where I would get to have that view, and I was upgraded to a larger room with that view - I was very happy! I was in Bali celebrating my birthday with my boyfriend. When we were checking-out of the hotel to head to Ubud, the front desk surprised me with a birthday cake. I'm a baker, and I normally spend my birthday baking a cake and eating it with friends and family, so getting this gift from the hotel was very memorable and special to me. Thank you for everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa T., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

T. Solo - 07/11/2018 AccorHotels certified review
« Great Hotel in front of the beach »

Oh i love this hotel, well i think you need to renew the carpet as it looks very old. Your room is very clean, breakfast is great, i love the SPA, and your staff is incredibly helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Tanya, We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback,. yes you were right we will replaced corridor carpet soon. hopefully it will be completed by the first quarter of next year. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

Mark N. Couples - 06/11/2018 AccorHotels certified review
« The staff at the Hotel all displayed a caring and happy nature »

The staff all displayed a desire to make sure that we were happy. The management should be commended on incorporating this culture in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark N., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

Susan Families - 06/11/2018 AccorHotels certified review
« Bad entrance »

The location is good,near with Beach walk mall and also the beach.The room is quite nice.The worst is the entrance especially if you bring a car,and you must park it..No parking in front of the hotel,and you must go to the steep,dark carpark inside the basement.It is uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan K., Thank you for taking the time to share your comments concerning your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I regret that you were not fully satisfied with our hotel entrance and parking space, unfortunately we are unable to do anything due to limited space available. However we provide Valet service that will help the guest in needs to park their car. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to serve you again soon. Sincerely, Wahyu Gunadi Executive Assistant Manager

Cy Families - 05/11/2018 AccorHotels certified review
« Convenient and pleasant »

The hotel location was strategic. There are shopping mall,cafe,restaurant and massage parlour nearby. The room that i have was great with bath tub because my son enjoy playing water in bath tub. However,the bath tub was just beside our bed.. which means it was in the bedroom, separated with curtain only. My 2 years old son pour water out of the tub and the room floor was wet. We had to wipe dry the floor. Unfortunately, we missed a spot and he had a fall due to slippery floor. Luckily he was not injured. Otherwise the stay was pleasant. The staff was polite, friendly and helpful. The road was busy in the evening and it was nice that the security man helped to stopped the traffic so that we could cross safely to the beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn Y., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I regret the bathtub design did not meet your expectation, allow me to offer my apologies, I suggest to request additional bath mat for your next coming visit. to prevent the floor becoming slippery when it's wet. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Wahyu Gunadi Executive Assistant Manager

Andrea Couples - 05/11/2018 AccorHotels certified review
« Perfect birthday on the beach »

We had a fantastic time, the staff were friendly and very attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea P., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

Yamin V. Couples - 05/11/2018 AccorHotels certified review
« great stay »

I'd have preferred a firmer mattress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear yamin v., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I took a notes your comments regarding the Wi-fi signal strength and mention this to my team to improve it I Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

A B. Couples - 05/11/2018 AccorHotels certified review
« Wonderful Staff. Everyone friendly and helpful, thankyou. »

Able to relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter W B., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

Yen C. C. Solo - 05/11/2018 AccorHotels certified review
« Not able to extend stay at a reasonable price. »

Pool on top deck very pleasant, and location opposite beach much appreciated, staff always very polite and helpful. Bathroom furnishing a bit tired, but small matter. Shame I could not stay longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yen Chung C., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us and I Thank you to mention our staff hospitality. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

Per H. Solo - 04/11/2018 AccorHotels certified review
« Nice staff. »

Good experience. Professional staff. The rooms could be a little bit cleaner, but no big deal. Nice pool area, great location close to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Per Hkon M., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

Donna O. Families - 03/11/2018 AccorHotels certified review
« Amazing »

We had the most wonderful time . The service from all staff was the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna O., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

Anonymous Couples - 02/11/2018 AccorHotels certified review
« We stayed only one night which isn't enough time to valuate the hotel »

The lobby was hard to find because we missed the seperate enterance to the hotel itself after we got of from taxi. Room was okey but it felt cold even though we tried to change the heat. Also the view was a disapointment because it showed inside the hotel. The view was beautiful from the top floor and the restaurants food and drinks were very good. Also service was lovely and polite. Pool was nice also but harmfully we didnt have time to go for a swim. Also we didnt have time for breakfast because our flight left early in the morning. We got a lift from hotel which was really helpful. Hotel staff helped us any way they could and it is very important and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian V., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

Anonymous Solo - 01/11/2018 AccorHotels certified review
« Nice hotel with great location »

Room was clean an spacious, was in the corner on 3rd floor so noise level was acceptable. All staff that I had come across always greet you with a smile and are all very helpful. Location was great and very close to the Kuta Beach and also no hassle for drivers to pick up or drop off. If the room could equipped with a luggae rack and maybe a little rack to hang dry the swimwear would be great (as my room got no balcony). Overall I would still rate this hotel a good one and would recommend it to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak K., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

Alicia Business - 01/11/2018 AccorHotels certified review
« Not bad but not great either »

The staff at this hotel are lovely, which makes up for some of its shortcomings but definitely not all. It falls short of being the 4.5 star hotel it claims to be. The hallways are dark and smell, limited drop-off or pick up space at the front of the hotel and you get hounded for taxis as soon as you walk outside. The pool is much smaller than portrayed in photos and there are only a handful of sunbeds, which means tgeres none left by mid-morning. The room was comfortable and the gym was good however the only water available at the gym was hot or had been sitting there for days. A refit is definitely needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alicia M., Thank you for taking the time to share your comments concerning your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Your comments has been noted and taken to concerned department to be review and to improve it. Our relationship with our guests is of paramount importance. We hope to welcoming you back in the near future. Sincerely, Wahyu Gunadi Executive Assistant Manager

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