Hotel - The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

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4.0/5 1,541 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort.The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

  • 159 rooms
  • 159 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,236 reviews

Our guest reviews for The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,541 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Shaik K. Couples - 20/04/2018
« Wonderful Lovely experience »

The experience was wonderful. From the entry - greeted by the Doorman till the reception with their lovely hospitality and the room we stayed in- was totally great and wonderful. No regrets. The room was Excellent. We stayed at Deluxe Heritage room on the 3rd Floor. The room spacious and I Love the comfortable King Bed with the Soft Pillows. If there is something that can be improved- I would say the Toilet. The tiles in the toilet were dull and did not complement well with the First Class Room. More can done to improve the design of the toilet. The breakfast buffet was excellent too. Hope to taste more of the local food delights and desserts. The staffs working at the Hotel makes our stay and experience more lovely and enjoyable. We are humbled by the hospitality shared by the staff at The Hotel. Overall- I am extremely satisfied with staying at The Kuta Beach Heritage Hotel Bali .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaik K., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Donald Solo - 19/04/2018
« A short but pleasant stay »

All staff were very friendly and helpful. The room was quite nice, bed good, air con good. My only dismay was that I could hear noise from the floor above from 4 am onward. I believe my room was directly below the kitchen. Also, the door on the room was very thin and I heard all noise from the hall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donald H., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I regret to hear that you could hear the noise from the top floor, we will select the quieter room for your next visit. I Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Sita Couples - 18/04/2018
« Birthday Trip »

Our 2nd stay here, but was not so pleasant as our First. We did not get a room with balcony, breakfast was very limited and cleaniness of the toilet was very bad. It looks and smell like it was never wash. dirty brown slimy stains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sita J., Thank you for taking the time to tell us about your experience at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am sorry that your experience this time did not meet your expectations; please allow me to express my sincerest apologies. I have took a note your comments and have shared to concerned department to improve it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Bijou R. Families - 17/04/2018
« A very pleasant experience »

Absolutely very friendly and helpful staff that made our stay so much more enjoyable and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Riasha R., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Evie Couples - 17/04/2018
« Strategic location »

Very good location, near food stall and shopping area .. The hotel is in front of Kuta Beach and near from the airport .. All is good ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evie Y., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Jb Couples - 17/04/2018
« Nice and comfy »

A clean and friendly hotel with great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonas B., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
J. M. Solo - 16/04/2018
« Good »

It’s good but smell bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny L., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Nevertheless I took a note your comment regarding the smell and shared to concerned department to improve it. I Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Wendy H. Families - 13/04/2018
« Good Service and Property Hotel »

I had a good time to stay here, the staff very helpful and friendly. Hotel property comfortable and Hotel location very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy O H., We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to have the pleasure to welcome you back soon Cordially The Kuta Beach Heritage Hotel

AccorHotels certified review
M. Couples - 12/04/2018
« mr M.. »

The hotel is very clean . It’s a credit to management and staff . You couldn’t fault the breakfast . The water in the swimming pool is in perfect condition, ph balance . Would be very happy to return it’s perfect for us .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert J M., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Aileen Friends - 12/04/2018
« enjoyable »

I found the room very comfortable and looked exactly what like the photos found online. The pool was also a joy to swim and relax in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aileen J., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
G. Families - 12/04/2018
« bit smelly in your elevatour »

family surf trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Okada G., Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

TripAdvisor review
Family - 12/04/2018
« Old properties in great location »

Found this hotel from Accor hotel applications, a bit difficult to find the hotel, overall properties is seems old but in good condition, One to mention is their breakfast is good and also the pool with sunset view, their bars seems not well manage, very quiet (maybe do to access) and closed at 22 PM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear iwansuryo, I thank you for staying with us.Indeed we are proceeding to refreshing in some parts of the hotel. I am glad you enjoyed our breakfast spread and our roof top facilities. I wish to welcome you back in the near future. Cordially

AccorHotels certified review
Arlene C. Couples - 10/04/2018
« Nice room and good location »

Email enquiries are answered pretty quickly. The hotel building looks awful but the room is great. Some staff really try to accomodate us when we requested for a hospitality room due to a late flight. Dayu accomodated us when we changed our mind to extend our stay for 6 hours in a short notice. The towels and sheets are clean. The bed and pillows are excellent. The hotel is at a good location. Contrary to some reviews our room was quiet and we had a good night sleep. Room service was pretty quick. The only bad thing is the hot water at the shower takes awhile and water pressure is low. When we checked in the receptionists were talking and ignored us. Thankfully the staff accomodated us although we arrived early. That is a five star service! The views at the rooftop are amazing. Staff at the bar and Riva restaurant are very attentive especially Linda. Food and cocktail drinks are great. Overall it was an excellent stay and we highly recommend this hotel at the Kuta area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arlene C., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback and I thank you to praise our staff especially to ms Linda. I will thanks to her on your behalf for her effort to ensure your comfort. I Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Sameer M. Couples - 10/04/2018
« Hotel not representative of pictures seen online »

We decided to stay at Kuta after being informed it was a five star hotel by lastminute.com. After arriving the overall weariness of the hotel, the size of pool and standard of the breakfast - together with the hotel room cleanliness and lack of separate living space (despite being a junior suite) resulted in us leaving early to stay in another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sameer M., Thank you for taking the time to tell us about your experience at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have noted your comments and shared to related department to improve it. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Naji T. Friends - 09/04/2018
« Lovely place in kuta »

Best location , clean , friendly staff I love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naji t., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Alison M. Families - 09/04/2018
« Horrible »

Loud and unpleasant. We left after one night even though I had paid for 2.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison M., Thank you for taking the time to tell us about your experience at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am sorry that you were disturbed by the outdoor noises; please allow me to express my sincerest apologies. Currently we are working on the room insulation to improve the soundproof, hopefully it will be completed by end July this year. I 'am glad to offers you with 1 night complimentary stay at the Deluxe Plunge Pool room for your future stay to witness our improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Glaizegarcia Solo - 09/04/2018
« Excellent customer service with amazing king size beds! »

I really enjoyed staying at the Kuta Beach Heritage Hotel. Their customer service was exceptional and I felt taken care of. Location is convenient due to the access of the shops nearby and the beach is literally just across the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glaizzel G., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Konstantinos Couples - 08/04/2018
« Professional »

We enjoyed a lot (even it was for a night ) I am impressed with the professionalism of your staff explained every step by step procedure. Also the take away breakfast is very smart from your side . The room was clean just only minor thing that the shower wasn't function but overall nothing to complain about .hope to stay with you next time to kuta. Thank you .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantinos V., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback and I thank you to praise our staff professionalism. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Ken Families - 07/04/2018
« Comfortable hotel in convenient spot »

It was a lovely stay the staff were friendly and the room was very clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth L., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Mel Couples - 05/04/2018
« Nice, relaxing, comfortable »

No words needed. Just deeply recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie S., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

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