Hotel - The Kuta Beach Heritage Hotel Bali - Managed by Accor
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The Kuta Beach Heritage Hotel Bali - Managed by Accor

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4.0/5 1,489 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day: 17 March 2018. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am, 18 March 2018.

Hotel location

Our rooms

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort.The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

  • 159 rooms
  • 159 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,916 reviews

Our guest reviews for The Kuta Beach Heritage Hotel Bali - Managed by Accor

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,489 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Putra Couples - 09/01/2018
« Awesome Hotel »

Nice & Clean room.

AccorHotels certified review
Rajeshwar N. Families - 08/01/2018
« Not very much saticefactory »

1.Cleanliness of Washroom and bathroom was not good. 2. Ambiance was not good. 3. Bad smell in the Lobby as well in the rooms. 4. Entrance was very crowdy feel unsecured.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajeshwar N., Thank you for taking the time to tell us about your experience at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Kenza Families - 07/01/2018
« Wasn’t what I expected. »

The rooms were very dark, they made us wait do too long at the reception, the rooms were clean. We weren’t satisfied with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hani a., Thank you for taking the time to tell us about your experience at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have taken a note your comments regarding the room condition and speed of check in. I mention this to related department to improve it. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
S. Families - 07/01/2018
« Very satisfied »

The hotel room was verry nice the staff was also verry nice they greeted us every te we walk pass them and the location

Our hotel has responded to the review
Our hotel has responded to the review

Dear . S., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Muhamad F. R. Couples - 06/01/2018
« One of the best hotel i have experienced »

The service was great. The staff very friendly and helpful. The room always clean and tidy. Always make sure the guest get the best experience when stay there. Overall 10/10 rating. Might come again soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhamad Fakhrul R. Faizul, We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Anonymous Solo - 06/01/2018
« I have never visited your hotel »

Never been there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin S., I Thank you for taking the time to tell us about your experience at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I wondered why you says that you never been visit our hotel, since we found that you registered at our hotel on 29 December 2017 and this survey was sent based on the email address that written on registration card. I thank you again for completing the surveys. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Roland W. Families - 06/01/2018

Great location great room but the restaurant was too hot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roland W., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Nazri S. Families - 05/01/2018
« enjoyable »

near to the beach.. very convenience for muslims to find halal food because the restaurant just are just besides the hotel..

Our hotel has responded to the review
Our hotel has responded to the review

Dear nazri s., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Mar Solo - 04/01/2018
« Great hotel with extremely pleasant staff. »

My stay was wonderful, from arrival through departure the staff was extremely friendly and helpful. The room was large and clean, the breakfast buffet had a great variety, the pool area was beautiful and the location was perfectly central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlene G., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Putu D. S. Families - 03/01/2018
« Very good »

It was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Putu Dian S., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
A. Families - 03/01/2018
« best serve and comfort »

room's clean and quit food're various and good taste

Our hotel has responded to the review
Our hotel has responded to the review

Dear I Gede Ketut A., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Mollie T. Couples - 03/01/2018
« Disapointing, expensive and not what we paid for »

Awful! Expensive. Dirty and room, plunge pool was not a plunge pool!! Glass in bottom of pool scratched my legs and feet. Someone entered our room while we were out and left our door open!! The hotel checked cctv and told us it was a maid...not good enough!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mollie T., Thank you for taking the time to tell us about your experience at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have noted your comment regarding the glass in the bottom of pool and the room maid who was accidentally leave the door open after they cleaned up your room. Corrective action has been taken to prevent similar occurrence in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Tamy Couples - 02/01/2018
« Good »

Was good but need refurbish the room especially toilet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamarai P., Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive such constructive feedback. I will share your suggestion with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel and services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Kathshane Solo - 02/01/2018
« Room was good but very noisy »

1st room was ok bedding was good but view was not good overlooking back yards. Moved to front of hotel room was good was up graded. But very noisy thought the band playing down stairs was in my room. Bath tub had no water running to it. Hotel staff were very nice and helpful. Breakfast was good. More information on what the hotel haf to offer would be good. Would stay thete again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen E., Thank you for taking the time to share your comments concerning your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I have noted your comment regarding the water at bathtub and It has been fixed. Moreover I thank you to mentioned our staff and breakfast. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Dedik Families - 01/01/2018

The main problem is the parking space. Another problem is the price is not including breakfast. Breakfast alone is quite expensive compared with other hotels nearby. Other than those, everything is nice. Spacious and quiet room, the beach is just across the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dedik S., Thank you for taking the time to tell us about your experience at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am sorry that your experience did not fully meet your expectations. I am afraid nothing much we can do for the parking areas due to limited space available and for the breakfast price is quite competitive compared to the available menu spread. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Bob S. Families - 30/12/2017
« Beachfront hotel, nice room with large and comfy bed »

It ia a fun hotel, located in front of kuta beach, location wise is good. Breakfast is good and delicious.

AccorHotels certified review
Suharso W. Families - 29/12/2017
« Mr »

Kuta Beach Heritage Hotel is located in front of the Kuta Beach and Near Many Stores. Make It So Convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harso F., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Eric Couples - 29/12/2017
« It was a good comfortable stay with nice big comfy king size bed for us couple and also.a nice bathtub. »

We checked out on Dec 23rd morning .. may have left some item in a Underarmour bag in Room 370 hope hotel guest relations can email me at er… after further checks with Housekeeping thanks in advance

AccorHotels certified review
Macklemore Couples - 28/12/2017
« Pleasant but can be better »

The check in was a nightmare but the Duty Manager, Mr Rio, turned my honeymoon into a pleasant one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdil Qaiyyim A., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive positive feedback and I appreciates to mention Mr Rio. I will thanks to him on your behalf for his effort to make your honeymoon more pleasant. Nevertheless I also took a note your comment regarding online check in process and shared to concerned department to improve it. I Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Anonymous Friends - 28/12/2017
« Mr »

Room okay but bad staff in reception (not profesional staff)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adi Suryawan T., Thank you for taking the time to share your comments concerning your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you were thought that our receptionist was not professional enough and I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Wahyu Gunadi Executive Assistant Manager

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