Hotel - The Kuta Beach Heritage Hotel Bali - Managed by Accor
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The Kuta Beach Heritage Hotel Bali - Managed by Accor

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4.0/5 1,436 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • NGURAH RAI INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort.The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

  • 159 rooms
  • 159 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,736 reviews

Our guest reviews for The Kuta Beach Heritage Hotel Bali - Managed by Accor

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,436 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ew Couples - 17/10/2017
« Great experience! »

We've been staying here for couple times, even when the hotel newly opened for public. What a nice choice of hotel during stay in Bali. Beach just across the street, breakfast has quite varieties, with THE BEST VIEW of Kuta Beach. However, there was a minor issue upon our arrival. There should be person in charge for the lift since going to lobby without key card is not possible. Luckily there was a guest who helped us. Bed is super comfortable, room is quiet, no noise experience. Thanks to KBHH, we had a quality rest and for the hospitality given to us.

AccorHotels certified review
Aly Friends - 17/10/2017
« The Staff were absolutely amazing. »

Unfortunately, I became extremely ill while overseas. Every day the management called to see how I was feeling, accommodated me with a restricted diet and called me after each room service meal to make sure everything was ok. I could not have faulted the staff, they were truly amazing. Always willing to help and make sure our stay was fantastic.

AccorHotels certified review
Wendy Families - 16/10/2017
« Very friendly staff, lovely facilities »

All staff were very friendly and helpful. Our rooms were bright and comfortable. Excellent location and breakfast was yum with a great variety of choice. Bar staff at the pool were fabulous. Only concern was on our last 2 nights when we needed an extra bed the room was too small to accomodate which made getting around the room a bit difficult.

AccorHotels certified review
Tseng W. L. E. Families - 15/10/2017
« First time stay »

The rooms were great with sufficient space around, though the cleanliness can still be up a notch. The toilet ledge was rather dusty thats my minus point. One more point, I was told the hotel was full and hence only got 1 room key. The front desk staff informed me that they would supply me with additional key thereafter once it was available. But no one gave me additional keys until I checked out too. Breakfast was good too, with a wide variety of choices and really friendly restaurant staff. I would stay here again the next time I go to Bali.

AccorHotels certified review
Mark W. Couples - 15/10/2017
« Its the only place to stay in Kuta Beach »

I always love staying at the Kuta Beach Heritage hotel .At first it was for convenience because of a very late arrival,but then realised it was a great place to stay .Your staff are undoubtedly the friendliest people in Kuta .To single out one staff member would be wrong because in my opinion they are all wonderful....

AccorHotels certified review
Lino Couples - 15/10/2017
« Disappointed »

Shocked & disappointed! I was uncomfortable! I felt devalued while checking in. The room is outdated poorly use of space. The roof top pool was the only thing giving me life! The entrance & hotel needs to be renovated. I encounter many hazards, be careful I almost sprained my ankle due to a change of the floor with out any warning signs. The car park security I suggest needs to refine his customer service skills. Unfortunately this was our last stay and the most frowned upon experience I have had to endure in My travel life. We had a great stay in Bali we were dishearten to end our Bali this way.

AccorHotels certified review
Anonymous Couples - 15/10/2017
« Amazing »

I love this.very comfort

AccorHotels certified review
Chairany S. Families - 13/10/2017
« Perfect place to stay »

The hotel is clean, the location is perfect, the staffs are nice, the pool is great. My return flight at midnite, the hotel gave me late check out til 5 pm and my son was allowed to swim til 7pm, and they gave us shower room and towel, whatta perfect hotel..

TripAdvisor review
Friends getaway - 13/10/2017
« Nice hotel with rooftoppool and kuta beach wiew - professional staff »

Came back for our second stay and expectations were met: nice clean rooms (room no 329) friendly staff members all from front desk to manager to porters to breakfast team. This is a hotel that faces kuta beach and has a rooftop pool facing kuta beach which we find attractive also. Quick check in, quick check out n satisfying breakfast choises with fresh made omeltte at your request etc.. If you want to stay in Kuta area I would say this hotel gives good value for money! Pick up from airport included is never wrong n was another addition that made our arrival more smooth. I can easily recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear cruser123456, It was nice to have you back and know that you had another enjoyable stay. I thank you to value our employees as they play an essential role in the success of our property. We will be waiting for your return. Cordially

AccorHotels certified review
Billie V. Friends - 12/10/2017
« Great »

Friendly staff, great facilities

AccorHotels certified review
Hilary S. Couples - 12/10/2017
« A very enjoyable time in a very nice hotel. »

We enjoyed the room setting, the 4th floor amenities including swimming pool and restaurant The staff were very friendly and helpful. The breakfast was also good with an ample choice of food. We liked that the access to the hotel is restricted so there were no distractions from people selling things or people partying nearby. Our only regret is that we could only stay one night. We chose this hotel to celebrate our 24th wedding anniversary It was a special occasion for us.

AccorHotels certified review
Christine Couples - 11/10/2017
« Good location »

Good location but disappointed in your description of the rooms. We paid extra to have a balcony with plunge pool and to discover that the plunge pool was barely 30cm deep was a huge let down. Our room was below the restaurant with all the chairs and tables being scraped along the floor at 530 am for the breakfast set up wasn't ideal. Loud music every night which we asked to be away from but it didn't happen. Room was well set up and bed was very comfortable. Food was fantastic and staff very friendly. Right on the beach with all the main shopping centres an easy walk.

AccorHotels certified review
Jason Couples - 09/10/2017
« Perfect mix of luxury and convienience »

We arrive in Bali to stay in another hotel for our honeymoon and it was not the standard we had been lead to believe. So we called The Kuta Heritage to book in for the next day for 4 nights and they were extremely accommodating and even upgraded us to a suite that overlooked Kuta beach with a congratulations desert in the room on arrival. We really can't speak highly enough of the hotel...it was a perfect place in a perfect paradise! Thank you again for helping us really enjoy our honeymoon!

AccorHotels certified review
Anonymous Couples - 09/10/2017
« Noisy stay »

The hotel is nice and clean. But the sound-proofing should be improved. Noise and concert taking place in the cities are clearly audible. Staff not so friendly.

AccorHotels certified review
Linus Couples - 08/10/2017
« nice »

Very good

AccorHotels certified review
Rishi Families - 06/10/2017
« Decent hotel »

The hotel was decent for a family stay. There was a big room, the executive one. I had specified 3 rooms with 2 being connecting ones but it wasn’t given. It is actually like a 3 ⭐️ Hotel. Not a 4 or a 5 standard. Room service menu and breakfast was very limited, not much changes daily. The toilet bowl was very shaky

AccorHotels certified review
Sophia Friends - 05/10/2017
« Good location »

Good location, enjoy breakfast in the hotel and swimming pool i really love it.

AccorHotels certified review
Budijanto W. Business - 04/10/2017
« Short visit in Bali »

I checked-in in this hotel for 2 nights and got room upgrade. As the benefit as Accor member, I also got a free breakfast during my stay. I felt that the hotel atmosphere is a kind of not quite well maintained (for example the quality of fresh air, quality of water supply).

AccorHotels certified review
Handry Solo - 03/10/2017
« Mr »

Over all good, staff and service was good. Room was clean, the problem only water heater was off.

AccorHotels certified review
Surjo Couples - 03/10/2017
« good service »

The cleaning and maintenace need to be better, some area still not so clean

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