ibis Itu Plaza Shopping Hotel 3 stars

TripAdvisor rating 4.0/5 494 reviews
ibis Itu Plaza Shopping
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Room 1

Number of guests
Children's age
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Hotel extras

The hotel is located within the Plaza Shopping Itu leisure complex, offering our guests comfort, with various leisure and fine dining options.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Itu Plaza Shopping

Av Wolko Orni Yedlin 1251
13304 360
itu
brazil

Tel: +551134143454

Fax: (+55)1134143461

Contact email

Check-in from 12h00

Check out up to 12h00

  • Cia. Vale do Tietê :   Barra Funda

  • By plane

    VIRACOPOS At 40km / 24 miles

  • By car

    ANEL VIÁRIO DE ITU At 1km / 1 miles

GPS :-23.26241, -47.28036

Our accommodations

Adapted room with 1 double bed

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with a double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds.

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed + 1 extra bed for children

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The bar is a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Itu Plaza Shopping

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,396 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

494 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Regular

Customer review rating 4.3/5

José H. M. Business - 18/04/2019 AccorHotels certified review

The bad os not confortable The chair is not confortable The breakfast is weak I did not enjoyed my time on Ibis Itu

Olá José Henrique! Agradecemos por dedicar seu tempo para avaliar nosso hotel. Lamentamos que nosso serviço não tenha atingido às suas expectativas. Sua opinião é fundamental para podermos melhorar nossos serviços. Mais uma vez agradecemos seus comentários. Att, Barbara Sasakura Gerência E-mail: h8… Telefone: (1…

Could be better

Customer review rating 4.3/5

Rafael A. C. Couples - 17/04/2019 AccorHotels certified review

Nobody told me the number of the reception, when I tried to dial the number that is on the room did not work, I had to call the external number. When I requested an additional pillow, the receptionist told me it was not possible to bring it to my bedroom since he was alone there, I would have to pick it up by myself. I did not like this approach, it could be better

atende as expectativas

Customer review rating 4.3/5

José A. Business - 17/04/2019 AccorHotels certified review

Boa estrutura de hospedagem que utilizo semanalmente

Customer review rating 4.3/5

Felippe R. Business - 10/04/2019 AccorHotels certified review

Improvement Suggestions: 1) There are no locker on the bathroom's doors. 2) Lack of varieties in the TV Cable.

Customer review rating 4.3/5

Joe Business - 03/04/2019 AccorHotels certified review

The front desk were amazing, very accommodating and refreshing to be able to communicate in english.

EXPERIENCIA BOA

Customer review rating 4.3/5

Anderson Business - 15/02/2019 AccorHotels certified review

BOA

The checkin process was awful

Customer review rating 4.3/5

Thiago S. Couples - 12/02/2019 AccorHotels certified review

Unfortunately, when I arrived a couple of people (exactly 3 other people) arrived together. Each checkin was taking at least 30 minutes... In my opinion it was too much time for a simple checkin.

Hello, Mr. S.! Thank you for taking the time to tell us about your experience at the ibis Itu Plaza Shopping. I am sorry that your experience did not meet your expectations. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for your feedback, and we hope you will give us the opportunity to better serve you in the near future. Sincerely, Jaqueline Watanabe Supervisor E-mail: h8… Telefone: (1…

Not the best Ibis

Customer review rating 4.3/5

Maria Business - 07/02/2019 AccorHotels certified review

Not the best Ibis I've been to... it was noisy and not as clean as it should be. I had to switch rooms once because the AC stopped working. My colleague had to switch rooms twice because of the noise. Breakfast was OK, but not great. The good thing is that it's located next to a mall.

Dear Maria, Thank you for taking the time to tell us about your experience at the ibis Itu Plaza Shopping. I am sorry that your experience did not meet your expectations. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for sharing your concerns, and hope that you give us the opportunity to better serve you in the near future. Sincerely, Jaqueline Watanabe Supervisor E-mail: h8… Telefone: (1…

would not recommend

Customer review rating 4.3/5

Mariana Solo - 05/02/2019 AccorHotels certified review

I only stayed for 3 days, thank god, the bed was dirty even when asked them to change it was still dirty with brown stains, the box in the bathroom was full of flies. When I say full, i am saying that was at least 20 flies inside. Disgusting. The walls were paper thin so you can hear every single noise that the others clients made.

Dear Mariana, Thank you for taking the time to tell us about your experience at the ibis Itu Plaza Shopping. I am sorry that your experience did not meet your expectations. We apologize for the inconvenience. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for your comments, and we hope you will give us the opportunity to better serve you in the near future. Sincerely, Jaqueline Watanabe Supervisor E-mail: h8… Telefone: (1…
Customer review rating 4.3/5

Anonymous Friends - 05/02/2019 AccorHotels certified review

Internett is not fast enough Bar keeper joel was really good those days he wasn’t there was nothing and we went to another bar... Breakfast had one day no banana, an other day jo kiwi Theis was really good and helped us always The keys didn’t worked 3 times...

Dear Petra, Thank you for taking the time to tell us about your experience at the ibis Itu Plaza Shopping. I am sorry that your experience did not meet your expectations. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Jaqueline Watanabe Supervisora Operacional E-mail: h8… Telefone: (1…

Not bad but could be better . It was better after my complaints

Customer review rating 4.3/5

Jerzy Business - 25/01/2019 AccorHotels certified review

Check in was OK. First impression of room OK , but there , In my room a lot of flies under shower , problem with shower , I complain quality of chair , quality of air conditioner ( filter was very dirty ) so I have a cough. In my opinion quality of towels , Sorry but towels are washed out .

Good and easy

Customer review rating 4.3/5

Tie Families - 03/01/2019 AccorHotels certified review

The staff is really friendly, the accommodation is simple, but good and I was very well attended with two cots that I needed.

Dear S., We very much appreciate your comments . It is always a pleasure to receive positive feedback. We hope to see you again soon. Best regards, Jaqueline Watanabe Supervisor E-mail: h8… Telefone: (1…

Mr

Customer review rating 4.3/5

George K. A. B. Business - 13/12/2018 AccorHotels certified review

Very impressive hotel, and close to shopping mall is a big advantage

Perfect

Customer review rating 4.3/5

Thiago H. Friends - 11/12/2018 AccorHotels certified review

Good as aways! I aways choose ibis because I’m sure that my experience will be the same, doesn’t meter witch citie it will be.

Dear Thiago, We very much appreciate your comments about your staying at ibis hotel Plaza Shopping. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Jaqueline Watanabe Supervisora Operacional E-mail: h8… Telefone: (1…

Great

Customer review rating 4.3/5

Isaac K. Y. Business - 11/12/2018 AccorHotels certified review

Enjoyed the breakfast, loved the serene environment, easy access to mall was relieving

Not so good.

Customer review rating 4.3/5

Rafael S. Business - 10/11/2018 AccorHotels certified review

Me and 3 colleagues of the work stayed during 1 night at the hotel. We had trouble with the reservation which we received one information by phone and other during the check in. I had trouble with my shower that it was not properly working, one colleague had no hot water for bath and another colleague did not have shampoo and soap. We did not complain because it was just one night and we were tired to wait for any solution.

Dear Rafael , Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. We are always working to offer the best service to our guests. We are taking the appropriate measures to solve the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jaqueline Watanabe Supervisor E-mail: h8… Telefone: (1…

Good

Customer review rating 4.3/5

Fernando G. Business - 24/09/2018 AccorHotels certified review

But I still didn't receive my receipt.

Customer review rating 4.3/5

Tiago Business - 10/09/2018 AccorHotels certified review

The bathroom of your hotel has a bad smell. I slept with the door opened and the smell took all over the place. Second time I stay there, second time I can smell it. It is not because it is dirty, but for some reason the smell return from the pipes to inside the bathroom.

Well appointed and serviced rooms.

Customer review rating 4.3/5

Graham Solo - 06/08/2018 AccorHotels certified review

The hotel is modern, clean and well organised. The room was functional, well appointed and very well maintained. I had a most enjoyable and comfortable stay.

Very good

Customer review rating 4.3/5

Anonymous Families - 16/07/2018 AccorHotels certified review

Excellent

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