Hotel - ibis Itu Plaza Shopping
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Itu Plaza Shopping Hotel

4.0/5 477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 149.00 BRL Non member rate
From 141.55 BRL Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Paid Parking
    • Paid Parking
    • Public outdoor parking
    • Paid Parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 126 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,912 reviews

Our guest reviews for ibis Itu Plaza Shopping

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 477 reviews
Rafael S. Business - 10/11/2018 AccorHotels certified review
« Not so good. »

Me and 3 colleagues of the work stayed during 1 night at the hotel. We had trouble with the reservation which we received one information by phone and other during the check in. I had trouble with my shower that it was not properly working, one colleague had no hot water for bath and another colleague did not have shampoo and soap. We did not complain because it was just one night and we were tired to wait for any solution.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael , Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. We are always working to offer the best service to our guests. We are taking the appropriate measures to solve the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jaqueline Watanabe Supervisor E-mail: h8… Telefone: (1…

Fernando G. Business - 24/09/2018 AccorHotels certified review
« Good »

But I still didn't receive my receipt.

Tiago Business - 10/09/2018 AccorHotels certified review

The bathroom of your hotel has a bad smell. I slept with the door opened and the smell took all over the place. Second time I stay there, second time I can smell it. It is not because it is dirty, but for some reason the smell return from the pipes to inside the bathroom.

Graham Solo - 06/08/2018 AccorHotels certified review
« Well appointed and serviced rooms. »

The hotel is modern, clean and well organised. The room was functional, well appointed and very well maintained. I had a most enjoyable and comfortable stay.

Anonymous Families - 16/07/2018 AccorHotels certified review
« Very good »

Excellent

Irineu P. Families - 16/07/2018 AccorHotels certified review
« Satisfeito. »

Atendeu as expectativas.

Marisa O. S. Business - 11/07/2018 AccorHotels certified review
« Very friendly staff »

Great staff, very helpful and quick in response. Good valeu for money.

Solo travel - 15/05/2018 TripAdvisor review
« Tipical IBIS »

Clean, Organized, efficient as all IBIS could be. It's been a long time that I didn't stay there, but nothing changed, good for people passing by thru Itu, they have a very good breakfast. I recomend.

Denise Friends - 27/03/2018 AccorHotels certified review
« Nice hotel »

Although the room is very small, it was comfortable and clean.

Jim C. A. I. Business - 11/03/2018 AccorHotels certified review
« One of the best hotels in the world! »

I travel a lot, some of it internationally. The Ibis in Itu is a comfortable, friendly, very clean hotel. I wish all the places I stay in were this good!

Marisa S. Business - 05/03/2018 AccorHotels certified review
« Super staff »

I had a problem in my booking (it was duplicated by accident) and the manager was super kind in helping us.

Djalma Business - 04/03/2018 AccorHotels certified review
« Excellent, fast and easy with good service! »

Good bed, shower and breakfast all I needed to get read in and out to work.

Johan Business - 16/02/2018 AccorHotels certified review
« The best »

friendly and nice to stay there will come back

Pablo V. Business - 19/12/2017 AccorHotels certified review

Would like to workout and there wasn't a gym.

annacassiab Business - 18/12/2017 TripAdvisor review
« Lousy attendance »

The hotel ignored the observations wanted bu the guests. The hotel offered exactly the opposite which I asked for, like floor location. Some itens were missing from the bedroom. The drink from le club never came!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you for taking the time to tell us about your experience at the ibis Itu. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem regarding the floor location and prevent future occurrence. In relation to the drink for Le club members, it is a benefit for silver, gold and platinum members only. We appreciate your sharing your concerns. Sincerely, Barbara Akemi

Bruna Couples - 05/12/2017 AccorHotels certified review
« Good »

The bedroom was clean and enough to our purpose.

Alberto T. Solo - 14/11/2017 AccorHotels certified review
« Satisfactory. »

The hotel was very clean and new. I only have 2 complaints: there was no cappuccino machine for breakfast and tv in the room was too small.

Emergency L. I. T. R. F. B. E. U. F. R. T. Couples - 12/11/2017 AccorHotels certified review
« 100% »

Good morning dears. My satisfaction is very well guesting there in the accor Ibis Hotel Itu. A good Care, nice place and comfortable rest. I give 100 for you. My opinion is: some emergency lamp in the room for blackout, and emergency umbrella. Thanks for carefully moment.

Ylane Couples - 16/10/2017 AccorHotels certified review
« Good! »

Clean, fast and good service

Business - 15/10/2017 TripAdvisor review
« Very well located hotel »

Well located hotel with very good servisse inside a shopping mal with many restaurants, cinema, and many good shops. Very nice experience, quiet room, good hotel service.Hotel is highly recommendable in a very nice área.

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5.00P
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