Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

TripAdvisor rating 4.0/5 302 reviews
Mercure Hotel Kaiserhof Frankfurt City Center
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Located right in the heart of the German financial capital, Frankfurt am Main

  • 4-star SUPERIOR DEHOGA classification

  • 106 air-conditioned rooms

  • 8 conference rooms measuring 269 to 1614 sq. ft. (25-150 m²) of meeting space

  • Executive Lounge

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchangePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62
Hessen
60329
frankfurt am main
germany

Tel: +49692561790

Fax: (+49)69/25617919

Contact email

Check-in from 15h00

Check out up to 12h00

  • HAUPTBAHNHOF :   HAUPTBAHNHOF

  • HAUPTBAHNHOF :   S1,2,3,4,6,8,9 HAUPTBAHNHOF

  • HAUPTBAHNHOF :   16, 17, 11, 19 HAUPTBAHNHOF

  • By plane

    FRANKFURT At 15km / 9.32 miles

  • By train

    HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS :50.10827, 8.667662

Our accommodations

Our 4-star Superior Mercure Hotel Kaiserhof Frankfurt City Center offers you the choice between Standard and Superior Rooms, luxuriously furnished Privilege Rooms with double bed and spacious Privilege Suites. All of our 106 rooms are equipped with air conditioning, TV, mini-bar, safe and WIFI. One child aged up to 12 years can stay in their parents' room free of charge. Crib available on request.

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Privilege Room with twin beds and sofa

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Privilege Suite with double bed

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Our restaurants and bars

FRÜHSTÜCKSRESTAURANT

Type of cuisine: Bistro

The start of a good day in Frankfurt - fresh treats from our breakfast buffet from 6.30am to 10.30am, including graved lax, cheese, gourmet charcuterie and more.

Executive Lounge

Photo non contractuelle / Strictly non binding

Guests can expect all-day refreshments and select snacks. The lounge also offers a daily express breakfast or an exclusive wine from the Mercure grape harvest in the evenings.

Relax the Lounge

Photo non contractuelle / Strictly non binding

Get pampered and enjoy exclusive service in our lounge, whether it be a cold beer or a glass from the famous Mercure vintage; we have just the right thing for you for ending the evening.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 150

  • Maximum capacity: 110 people

Find out more

Our guest reviews for
Mercure Hotel Kaiserhof Frankfurt City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

661 reviews

tripadvisor

TripAdvisor Rating 4.0/5

302 reviews

Very good

Customer review rating 4.3/5

G. X. Friends - 11/10/2019 AccorHotels review

Everything is good

Good Hotel

Customer review rating 4.3/5

Jw Families - 07/10/2019 AccorHotels review

Hotel location is superb as it is near main station, shopping streets and easy access to major attractions and airport. Hotel itself is nicely decorated with Nespresso machine in the room and free drinks at the lobby. Hotel staffs are very helpful too. The only issue is some nearby streets are rather rowdy but the hotel itself is very safe.

Wow.

TripAdvisor rating 4.0/5

Edwards4732961 Friends getaway - 07/10/2019 TripAdvisor review

Excellent hotel. Great service and the rooms are some of the best I have stayed in. Can not fault this hotel. If you are in Grankfurt and would like a central hotel do not go anywhere else. Mercure is the way forward.

Very good

Customer review rating 4.3/5

Anonymous Business - 05/10/2019 AccorHotels review

The staff we very helpful and very friendly

location is strategic

Customer review rating 4.3/5

Thee P. Couples - 03/10/2019 AccorHotels review

hotel situate in heart of every modes of transportation... great variety of breakfast. my room,superior, is a little bit tight to place our 2 luggages. glass wall not wide enough to protect water splashing, when shower, in bath room. the pillow is very flat not comfortable to sleep well.

Quite and comfortable!

Customer review rating 4.3/5

Bakhrom Families - 01/10/2019 AccorHotels review

Despite we arrived a bit early we granted to take our room and plus our welcome drink at the reception. The hotel location is in vibrant area but the perfect sound proofing made our stay comfortable. Excellent breakfast thanks to Chef, all was extremely tasty , especially I liked fresh bread. Just one thing was confusing, I booked privilege room but it was not displaying anywhere that we get privilege room.

very clean and spacious and modern room

Customer review rating 4.3/5

Michael V. Solo - 30/09/2019 AccorHotels review

I was surprised by the modern and spacious design of the room which immediately lifted my spirits after two long and tiring days of preparing for moving to Paris. In addition, the bathroom set up and design made me feel very good. However, I was disappointed that only very voluminous huge pillows were available. I suggest to offer small pillows on request or in the cupboard. The mattress was a little too hard for me, but that is a personal issue and obviously other people would have liked it a lot.

As always, pleasant and refreshing

Customer review rating 4.3/5

E. P. Friends - 30/09/2019 AccorHotels review

Hotel looks much nicer now the upgrades are all complete. Room pleasant and functional with all amenities available. Check in staff friendly and helpful and I will return.

Business trip

Customer review rating 4.3/5

Platinum M. Business - 26/09/2019 AccorHotels review

A good hotel near main train station and a relative short walk to the old town. Comfortable bed and decorated room. Got a room at 7:th floor with street view and a small balcony. Excellent breakfast with wide food selection including freshky squezed orange juice. Quick and professional check in and check out and good room cleaning. Only dislike is TV channel selection. Most non-German are middle east or Chinese TV channels.

Nice location, great breakfast options, but lousy cushons

TripAdvisor rating 4.0/5

Joeri V Couples - 25/09/2019 TripAdvisor review

The Mercure hotel is ideally situated if you come by train. Less than 5 minutes walking. Usually accor hotels offer online check in. This one not for some reason. Also it was required to have the credit card with which the booking was paid with you. Very odd. Not very welcoming. The room was good. Yet the quality of the cushons was a drama. An even bigger drama was that reception told me that they dont have any other ones. Very dissapointing for a 4 star hotel and I am not used to this from Mercure.

Customer review rating 4.3/5

Ari M. Solo - 23/09/2019 AccorHotels review

Nobody tell mee that minibar is free of charge

Comfortable, reasonably priced stay in Frankfurt

Customer review rating 4.3/5

Keith S. Couples - 23/09/2019 AccorHotels review

had one night stay here to get over jet lag and be close to train station....excellent location....5 minutes to station, 15 minutes to old town..lots of restaurants within short walking distance....friendly, efficient staff....had standard room which was smallish but had everything we needed...very clean....windows opened but room was still very warm overnight ( only negative )...bathroom tight but clean, lots of hot water and good shower.....good wifi....it met our needs and price was reasonable.....would use again and to be recommended

Excellent Stay, really enjoyed it.

Customer review rating 4.3/5

Gearoid B. Families - 23/09/2019 AccorHotels review

First class, reception staff were very friendly and helpful, room was quiet and comfortable, breakfast was great. Location was ideal. Will definitely be back.

very luxurious room in downtown Frankfurt

TripAdvisor rating 4.0/5

Sightseer21901883166 Business - 23/09/2019 TripAdvisor review

I always book this hotel, for it's high quality standards and location close to Central Station. The breakfast is also really good. They try hard and keep surprising me (this time with eggs in gruene sose, which was very nice). I needed help with connecting an HDMI cable to the back of the tv, which was done without any trouble and they also helped when I forgot my phone adapter. I will keep coming back.

Surprisingly good

Customer review rating 4.3/5

Derek A. Friends - 22/09/2019 AccorHotels review

Competent, polite staff, spacious rooms, fresh decor and fabulous breakfast way beyond expectations made this stay a joy beyond expectation.

Very very good

Customer review rating 4.3/5

Hemant B. Business - 22/09/2019 AccorHotels review

The hotel reception people wer very very friendly and helpful and always smiling The hotel was very neat and clean

Perfect location and Nice staff

Customer review rating 4.3/5

Weerap Business - 21/09/2019 AccorHotels review

The hotel is located in the perfect area nearby the main station and easily access to on foot. I arrived around 8.00 am after a long flight. The hotel staff checked and allowed me to check in and enter a room in which I'm really appreaciated.

Overall good.

Customer review rating 4.3/5

Yoke H. L. Friends - 18/09/2019 AccorHotels review

Good allocation, clean & comfortable, very friendly & helpful reception desk.

Very good experience

Customer review rating 4.3/5

Anonymous Business - 16/09/2019 AccorHotels review

It was a brief and very good experience

Excellent

TripAdvisor rating 4.0/5

Jonas G Business - 16/09/2019 TripAdvisor review

Very accommodating staff whom made sure we had all our needs covered. From receiving personal packages to arranging the rooms that were reserved for my colleagues, they made the IAA event experience a lot less tiring.

Dear Jonas G, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Scott Thaxton Operations Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in frankfurt am main