Hotel - Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Kaiserhof Frankfurt City Center

Our hotels AccorHotels
3.5/5 1,111 reviews
All hotels in Frankfurt am main
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 59.00 EUR Non member rate
From 54.87 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Breakfast
  • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 23:00
    • Opening hours : Week-end 12:00 - 22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 4-star Mercure Kaiserhof Frankfurt City Center hotel offers you the choice between Standard and Superior Rooms, luxuriously furnished Privilege Rooms with double bed and sofa and spacious Privilege Suites. Superior and PrivilegeRooms as well as Privilege Suites are air-conditioned. WIFI is available in all 76 rooms for a small charge. Two children aged up to 12 years can stay in their parents' room free of charge. We will also provide a crib on request.

  • 106 rooms
  • 68 non-smoking rooms
  • 2 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Hotel Kaiserhof Frankfurt City Center

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,111 reviews
TripAdvisor review
Business - 10/12/2017
« Building worksite ! »

Would have been nice to know that the entire hotel was under reconstruction, having to go through corridors and so on where customer safety is the least of the owner worry. First time in a very long while that I was requested to pay for the rooms before check out ... (while being a Platinum AccorHotels cardholder).

TripAdvisor review
FiveMonthTrip Business - 08/12/2017
« good location, under rennovations, average service »

good value for money on a SUNDAY night. doubt i would pay the week day rate. close to the central station. modern, clean rooms. construction starts at 745 am. not much in terms of services. returning here would be based on cost

TripAdvisor review
Couples - 07/12/2017
« Cheap and luxurious »

Lovely short stay! Rooms were immaculate and provided us with complimentary tea and coffee. Guessing gowns were a brilliant touch! Shame that building work was happening, started work early in the morning disturbing sleep. Think that due to the works there were some bugs in our room but not many. Brilliant location not far from the city centre and the location of the Christmas markets! Warm rooms which were essential on such cold nights.

TripAdvisor review
singhwi Business - 29/11/2017
« HOTEL TO STAY »

rooms are very good, very convenient location. very neat and clean, overall liked very much.location is very close to central station surrounded by good restaurants having all sort of food and cuisine. for indians there are number of good indian restaurants. main shopping area is close by and good surroundings.amenities are moderate. check in and check out is quick . friendly staff. breakfast for vegeterians is moderate.

TripAdvisor review
Solo travel - 27/11/2017
« Good Hotel, near station, »

the hotel is 250m away from main station, to reach by foot, nice service at reception, clean and nice room,the breakfast is of rich choice with friendly personnel, possibility to lock up luggage at reception

TripAdvisor review
figfest Solo travel - 05/11/2017
« Convenient location »

In spite of extensive rebuilding work in progress, this was a quiet and pleasant stay. The hotel is a short walk from the Hauptbahnhof and in easy walking distance from the historic centre of Frankfurt.

TripAdvisor review
Solo travel - 01/11/2017
« Contemporary and ergonomically designed rooms »

Hotel is undergoing refurbishment at the moment. I happened to stay in one of the newly refurbished rooms, which have contemporary and ergonomic design, brand new furnitures, smart TV, free water, tea and coffee with modern coffee making machine with capsules.

TripAdvisor review
Business - 01/11/2017
« rooms renovated but facilities reduced »

Booked a privilege room which is freshly renovated with modern interiors but surprisingly I saw small amenities like even simple toiletries have been removed like lotion shower caps , even no slippers which where earlier part of privilege room has been removed

TripAdvisor review
Business - 29/10/2017
« Boutique hotel, not worth being part of Accor hotel list »

Hotel under refurbishment but the room I got still looked shabby. Although the room was booked and paid in advance, the payment was not accepted as I didn’t bring my company’s credit card. I was in a bigger Accor hotel last month (Novotel Paris La Defense) and I didn’t face that issue. So ridiculous to to have such inconsistencied!

TripAdvisor review
Business - 13/10/2017
« Excellent hotel »

PROS: - Excellent location - Rooms are really clean, big TV, very comfortable bed - Bathrooms are really nice, renovated and big - Free mini bar - iron and ironing stand in the room - very nice and friendly staff CONS: - There is only 1 lift and its small :)

TripAdvisor review
Business - 09/10/2017
« Disappoiting »

The hotel is currently under-going renovation so, if you do not mind staying on a building site in what turned out to be the middle of the red-light district, then this hotel might score higher points for you. The saving grace, in my opinion, was the hotel staff who were all delightful and couldn't have been more helpful.

TripAdvisor review
claudio nicola f Family - 02/10/2017
« vacation in franlfurt »

very closed of central station and friend atmosphere . reception provided all information necessary about the city and support for all problems. Room very comfortable and updated. have nice restaurants at kaiser street (hotel street)

TripAdvisor review
Business - 17/09/2017
« Small bed »

I stay at Privillage room with twin beds. The bed and quilt are very small. You could easily fall off the bed while sleeping. The quilt is too small to keep warm at night. As Accor gold member, I am not sure what benefits did I receive from the hotel. It seems like no upgrade or welcome drinks. Breafast is okay per European standard.

TripAdvisor review
Couples - 10/09/2017
« GREAT CHOICE »

Great location, great staff, great room...when construction is over it will be sweet!...many thanks! Many bars and restaurants nearby.....close to railway station and river walk and I am required to write more characters.

TripAdvisor review
carmines92 Solo travel - 28/06/2017
« short stay »

The only thing I would say that was off putting is that I paid at least 6 months in advance with my own credit card. It was charged ok no problem. Then when I get to check in the hotel requires that I have the same credit card with me. Odd policy. If a charge back was to occur it would have occurred a long time ago. Anyway, the clerk said she could refund the card that I used and charge another card that I had with me.

TripAdvisor review
Business - 19/05/2017
« Location »

Location is within 5mins walk as you arrived at Frankfurt Main station. Varieties of restaurants, 10mins walk away from the Zeil shopping street. Comfortable rooms with new bathroom. The welcoming free access to coffee and water at the lobby was a plus point.

TripAdvisor review
Business - 10/05/2017
« Very basic hotel »

I think the hotel will be closed for renewing the rooms, staff are very nice helpful rooms are not quite at night no good isolation feels like you are in the street, over all location is good, good house keeping service, i don't recommended it for arab families due to the location

TripAdvisor review
Couples - 28/04/2017
« Last night in Germany 🇩🇪 »

The location was not quite as expected. Noisy and busy street just a couple of blocks from the Hauptbahnhof. Finding parking is next to impossible. This hotel is best for travelers without a car. While temporary (who knows how long this will be the case) there is major construction going on with the hotel. The maze to get to your room in temporary hallways is crazy. Travelers would be well advised to be aware of this prior to booking. If there had been a notation of these inconveniences on the website, I would not have stayed here. Having said all this the front desk personnel were pleasant and once construction is complete this will be a fine place to stay (if you don't mind inner city locations and if parking isn't an issue). Would recommend inquiring about construction prior to booking.

TripAdvisor review
P8492YEanned Business - 17/04/2017
« very convenient place to stay »

was there to do some shopping and have an easy travel to airport; liked especially the water heater to prepare tea in the room, hair dryer, desk, WL (much faster and more reliable than in previous years when I was there), friendliness of staff, calm in spite of hotel being near to train station, and availability of different amneties. Kaiserhof has been my refuge when coming from or going to Frankfurt Airport on long haul flights for a long time, and i still enjoy the place to relax, sleep, prepare travel and shop. THANK YOU

Our hotel has responded to the review
Our hotel has responded to the review

Dear P8492YEanned, a big thank you from all the Mercure Hotel Kaiserhof Team also. We are really happy that you trust and depend on us when you travel along Frankfurt. We really work hard so we can offer our guests the best so your review, in that case, will encourage and motivate our team. It will be a pleasure to welcome you again on Mercure Hotel Kaiserhof. Best regards Urjona Dai Guest Relations Manager

TripAdvisor review
Henrietta H Couples - 26/03/2017
« Good location »

The hotel is in a very good location, walking distance from the main city station and also walking distance to the city centre and the alstad. A lot of restaurant nearby the hotel and there are also two grocery stores nearby. Very good location, nice breakfast and good room size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrietta H, thank you very much for your positive review. We are very happy that we can make possible for our guests to enjoy services like shopping and eating nearby the hotel. Mercure Hotel Kaiserhof is positioned in the heart of Frankfurt and gives the opportunity to our guests to enjoy the beauties of our city that are just a few senconds away. Thank you again for your feedback and your are welcome on Mercure Hotel Kaiserhof Frankfurt. Best regards Urjona Dai Guest Relations Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 59.00 EUR Non member rate
From 54.87 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 130 m ibis Styles Frankfurt City
ibis Styles Frankfurt City Hotel
From
From 61.00 EUR Non member rate
From 61.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 340 m 25hours Hotel Frankfurt by Levi's
25hours Hotel Frankfurt by Levi's Hotel
From
From 67.15 EUR Non member rate
From 67.15 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 440 m Mercure Hotel Frankfurt City Messe
Mercure Hotel Frankfurt City Messe
From
From 48.60 EUR Non member rate
From 45.20 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 710 m ibis Frankfurt Centrum
ibis Frankfurt Centrum Hotel
From
From 62.00 EUR Non member rate
From 62.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in FRANKFURT AM MAIN
See rates