Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

TripAdvisor rating 4.0/5 320 reviews
Mercure Hotel Kaiserhof Frankfurt City Center
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Hotel extras

  • Outstanding location in the heart of Germany's financial capital Frankfurt

  • Tablet PC + digital concierge, international newspaper library in all rooms

  • 106 air-conditioned rooms

  • 8 modern conference rooms with areas from 25 - 150 sq. m

  • Executive Lounge

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchangePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62
Hessen
60329
frankfurt am main
germany

Tel: +49692561790

Fax: (+49)69/25617919

Contact email

Check-in from 15h00

Check out up to 12h00

  • HAUPTBAHNHOF :   HAUPTBAHNHOF

  • HAUPTBAHNHOF :   S1,2,3,4,6,8,9 HAUPTBAHNHOF

  • HAUPTBAHNHOF :   16, 17, 11, 19 HAUPTBAHNHOF

  • By plane

    FRANKFURT At 15km / 9.32 miles

  • By train

    HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS :50.10827, 8.667662

Our accommodations

Our 4-star Superior Mercure Hotel Kaiserhof Frankfurt City Center offers you the choice between Standard and Superior Rooms, luxuriously furnished Privilege Rooms with double bed and spacious Privilege Suites. All of our 106 rooms are equipped with air conditioning, TV, mini-bar, safe and WIFI. One child aged up to 12 years can stay in their parents' room free of charge. Crib available on request.

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with twin beds and sofa

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Suite with double bed

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FRÜHSTÜCKSRESTAURANT

Type of cuisine: Bistro

The best way to start your day: the rich selection at our breakfast buffet, with freshly made waffles, honey straight from the comb, 20 different types of tea & much more.

Executive Lounge

Photo non contractuelle / Strictly non binding

Guests can expect all-day refreshments and select snacks. The lounge also offers a daily express breakfast or an exclusive wine from the Mercure grape harvest in the evenings.

Relax the Lounge

Photo non contractuelle / Strictly non binding

Get pampered and enjoy exclusive service in our lounge, whether it be a cold beer or a glass from the famous Mercure vintage; we have just the right thing for you for ending the evening.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 150

  • Maximum capacity: 110 people

Find out more

Our guest reviews for
Mercure Hotel Kaiserhof Frankfurt City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

737 reviews

tripadvisor

TripAdvisor Rating 4.0/5

320 reviews

location and Staff great room too small

Customer review rating 4.4/5

W. Couples - 07/11/2019 Confirmed reviews AccorHotels

Staff were great and very helpful, location was perfect so we enjoyed staying in the hotel as it had many fine features but the room was too small for us with two long term suitcases. The room had too many chairs in it such that we had to store one suitcase in the bathroom under the basin. Refill of English Breakfast tea and Bath towels was also an issue but still loved staying there

Centrally located and value hotel

Customer review rating 4.4/5

Alan Couples - 05/11/2019 Confirmed reviews AccorHotels

Good location only 5 mins walk from the train station and 10 mins to shops and old town. Lots of restaurants close by. Great choice for breakfast.

Comfortable

Customer review rating 4.4/5

T F. Solo - 02/11/2019 Confirmed reviews AccorHotels

Comfy, good quality, decent value, good location

Amazing hotel with a very good location

Customer review rating 4.4/5

Kati Business - 30/10/2019 Confirmed reviews AccorHotels

Exemptionally nice rooms, very good breakfast

good location, feel secure, staff not friendly

Customer review rating 4.4/5

Anonymous Solo - 29/10/2019 Confirmed reviews AccorHotels

arrived really late with a lot of luggages, only 1 staff available, some help with moving the luggages up to the room was appreciated

Service is Great

Customer review rating 4.4/5

Louise L. Friends - 28/10/2019 Confirmed reviews AccorHotels

Service was at the front desk was great. Very friendly staff and as an non-german speaking person, the english was very good. Very clean and modern Hotel. Rooms were small. Booked a 2 twin bed standard room, but the twin beds were next to each other (almost no different to a double bed). However, room was tidy and clean.

Best location and nice room

Customer review rating 4.4/5

Pannamart Families - 26/10/2019 Confirmed reviews AccorHotels

The hotel is very convenient as it ‘s near HBF and the room is so comfortable with a big space.

Early Check in

Customer review rating 4.4/5

S. Business - 19/10/2019 Confirmed reviews AccorHotels

Thanks for allow me for early check in after the long flight.

Clean rooms and convenient location

Customer review rating 4.4/5

Alexis A. Business - 16/10/2019 Confirmed reviews AccorHotels

We appreciated the location of the hotel inside the city, which made it easy for us to get to where we needed to be, though the main train station nearby. The hotel itself was very good looking and clean. Our room was spacious and well equipped.

Pleasant surprise great hotel

Customer review rating 4.4/5

Fadi C. Business - 15/10/2019 Confirmed reviews AccorHotels

Very relaxing Fantastic staff

feeling welcomed

Customer review rating 4.4/5

Christina Solo - 15/10/2019 Confirmed reviews AccorHotels

I had a wonderful time being welcomed as family and was impressed with the comfort of the hotel.

Great Location and friendly staff

Customer review rating 4.4/5

Nari P. Friends - 15/10/2019 Confirmed reviews AccorHotels

Only 3-5 minute walk from Frankfurt Main Station and also close to the historic centre. Staff were friendly and very helpful.

Nicely renovated

Customer review rating 4.4/5

Frankfurt S. Couples - 14/10/2019 Confirmed reviews AccorHotels

We were offered an upgrade which was lovely. Pleasant and helpful staff. The room was tastefully decorated. A convenient location, just a short walk from the main train station, though in the red light area which might put some people off.

Good location and nice hotel

Customer review rating 4.4/5

Anne K. Solo - 13/10/2019 Confirmed reviews AccorHotels

Room is a little bit small and it was not a deal for solo tourist. I love a interior design of this hotel , everything looks modern and useful. So its very happy to staying at your hotel.

The staff was excellent, the breakfast delicious, hotel was very clean. Guest room rather small but clean.

Customer review rating 4.4/5

Margaret M. Families - 13/10/2019 Confirmed reviews AccorHotels

The front desk staff is very professional and the breakfast buffet is outstanding! Scott, the Operation Manager stopped by our table on the last day of our stay and inquired if we were enjoying trip and asked if our experience at the hotel was to our liking. We expressed that our experience was wonderful and we would return and recommend the hotel to friends and family when they travel to Frankfurt.

Very Good Hotel Located By The Main Train Station

Customer review rating 4.4/5

Peter Couples - 12/10/2019 Confirmed reviews AccorHotels

Very modern and recently renovated hotel. Rooms are very comfortable and very well appointed. Staff are most helpful. The location is excellent. It is a five minute walk from the main train station and the main shopping street and the old town are within easy walking distance. There are many restaurants and bars in the area.

Very good

Customer review rating 4.4/5

G. X. Friends - 11/10/2019 Confirmed reviews AccorHotels

Everything is good

Good Hotel

Customer review rating 4.4/5

Jw Families - 07/10/2019 Confirmed reviews AccorHotels

Hotel location is superb as it is near main station, shopping streets and easy access to major attractions and airport. Hotel itself is nicely decorated with Nespresso machine in the room and free drinks at the lobby. Hotel staffs are very helpful too. The only issue is some nearby streets are rather rowdy but the hotel itself is very safe.

Wow.

TripAdvisor rating 4.0/5

Edwards4732961 Friends getaway - 07/10/2019 TripAdvisor review

Excellent hotel. Great service and the rooms are some of the best I have stayed in. Can not fault this hotel. If you are in Grankfurt and would like a central hotel do not go anywhere else. Mercure is the way forward.

Dear Edwards4732961, We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott F. Thaxton Operations Manager

Very good

Customer review rating 4.4/5

Anonymous Business - 05/10/2019 Confirmed reviews AccorHotels

The staff we very helpful and very friendly

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