Grand Mercure Phuket Patong 5 stars

TripAdvisor rating 4.5/5 2,340 reviews
Grand Mercure Phuket Patong
See on a map
+ 27 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • My Kids : Spoil your kids with kids meals, fun activities and more

  • My Glass : Enjoy wine tasting and free flow beverage experience

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • HKTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2
Patong, Kathu, Phuket
Thailand 83150
83150
phuket
thailand

Tel: +6676231999

Fax: (+66)76/231998

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOCAL BUS :   BANGKOK PHUKET PHUKET CITY

  • By plane

    HKT At 45km / 27.96 miles - Shuttle paying

GPS :7.888059, 98.29618

Our accommodations

Each room at Grand Mercure Phuket Patong features a 40' LCD satellite TV, sofa, mini bar, safe, bathroom with bathtub and/or shower, free WiFi access and stunning pool views. Connecting room options are also available on request. Our Deluxe Pool access room includes privileges such as express check-in and facilities like private sundeck and complimentary WIFI. Connecting and twin rooms are available upon request. Up to 2 adults and 1 child.

Superior 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior 2 Single Beds

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Pool Access 1 King Bed

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Pool Access 2 Single Beds

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Suite 1 King Bed

  • Max. number of persons: 3
  • Area: From 66
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite 1 King Bed

  • Max. number of persons: 3
  • Area: From 90
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

One Bedroom Pool Villa

  • Max. number of persons: 3
  • Area: From 115
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Two Bedroom Pool Villa

  • Max. number of persons: 5
  • Area: From 220
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

BUBBLES

Type of cuisine: International

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRAFT

Photo non contractuelle / Strictly non binding

Our Lounge Bar boasts the largest selection of draught, local and craft beers in Phuket and a wide selection of light snacks and tapas, with DJs spinning Jazz and RnB tunes daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOUNCE

Photo non contractuelle / Strictly non binding

Our Pool Bar is the perfect spot to relax while enjoying cocktails, fruit smoothies or Beers, alongside snacks, salads, sandwiches and pizzas. Happy Hours are available daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 265

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Grand Mercure Phuket Patong

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,049 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,340 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely place with fabulous staff

Customer review rating 4.4/5

Jeanette Friends - 10/10/2019 AccorHotels review

Annie at front desk was fantastic. She helped us with everything. All the other staff were so kind and friendly. The pol area and gardens were relaxing and lush The bubbles restaurant had delicious food. We enjoyed our stay greatly.

Well done

Customer review rating 4.4/5

Ronnie Friends - 09/10/2019 AccorHotels review

Room is comfort, good breakfast and nice environment.

Dear Mr.Ronnie, Thank you very much for sharing your enthusiastic review with us! We are glad to receive your compliments on comfort of the room and also our breakfast. We hope to have the chance welcoming you back here soon! Best regards, Apple

very good hotel with proactive and helpful staff and good location

Customer review rating 4.4/5

Punit K. Families - 09/10/2019 AccorHotels review

I stayed in hotel for 3 nights with my wife and kid. It was a comfortable stay. Staff was very helpful .. specially my kid had a wonderful time. The breakfast is awesome.

Dear Mr. Punit K., We very much appreciate your comments regarding your stay at the Grand Mercure Phuket Patong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apple

Mr Wayne H.

Customer review rating 4.4/5

Wayne H. Couples - 06/10/2019 AccorHotels review

Great

Dear Mr. Wayne H., Thank you very much for your comments! We are glad to hear you had a great time at the property. We hope to have the chance welcoming you back in a near future! Best Regards, Apple

Excellent hotel

TripAdvisor rating 4.5/5

rajiv123 Solo travel - 12/09/2019 TripAdvisor review

We stayed here for 2 nights . A beautiful hotel . Great staff and wonderful breakfast. We didn't get to use much of the pool but it looked amazing.we wish we had more time to stay here in Patong. Would definitely recommend staying here

Dear rajiv123, Thank you very much for sharing your wonderful review and recommending our property! We are glad to receive your compliments on our tasty food and towards our staff members. We hope to have the chance welcoming you back here soon! Best regards, Apple

Very nice hotel

TripAdvisor rating 4.5/5

harmonydesignco Family - 12/09/2019 TripAdvisor review

Very nice hotel, staff was very friendly, all of them welcome you with a warm smile. Hotel was tidy and clean, environment was nice and relaxing. Breakfast have many kinds of foods and drinks, they also provide some fresh blend fruits and vegetables juices and local coffee. Location was good. Restaurants, convenient store, massage all u can find just next to your hotel. Let’s relax n 5 stars massage just 5 minutes walk. They also provide shuttle bus to big shopping mall, if not take shuttle bus, walk to Jungceylon shopping mall only take you 10 to 15 minutes. But hotel only provide buffet dinner on Mon, Wed and Fri, if they can provide dinner buffet everyday will be much better. Even though no dinner buffet when I stay. I will stay at this hotel again if I back to Phuket.

Dear harmonydesignco, Many thanks for the great review of our property! Your positive comments are very much appreciated and we are happy to know that our location, the service from our team members and also breakfast variety fully met your expectations. It was a real pleasure to host you and we are already looking forward to welcoming you back! Best regards, Apple

superb stay..!!

Customer review rating 4.4/5

Sunil Friends - 10/09/2019 AccorHotels review

hotel property is very good hotel location is near to nightlife parties hotel staff is very professional and helpful

Dear Mr.Sunil, Thank you very much for your wonderful comments! We are glad to hear you had a great time at the property and found our team fantastic! We hope to have the chance welcoming you back in a near future! Best Regards, Apple

Great Stay

TripAdvisor rating 4.5/5

ryancheekheongw Friends getaway - 02/09/2019 TripAdvisor review

my first visit after 30 years, because I stay in BKK and other hotel in this group. Past few years and last year was in BKK and also enjoyed my stays very much, no different this time. As for this time around was a good relax time for us and have arrange our self a day trip to see the many changes in this tourist island and with and there are many new easy access location with great views. Sad to say there are not many authentic Thai food around. But we still enjoy our stay at Grand Mercure Phuket Patong. Will recommend to friends if they want to visit. Thank you to the hotel team. Cheers

It was great place to stay staff where fantastic and friendly

Customer review rating 4.4/5

David M. Friends - 29/08/2019 AccorHotels review

Great experience

Dear Mr. David M., It makes us smile to learn that you had a great time with us. We are happy to know that you satisfied with the friendliness of our staff. We look forward to having the opportunity to be able to host you again in the near future! with Grand regards, Apple

The best hotel in all of Thailand

Customer review rating 4.4/5

Sunita V. Couples - 29/08/2019 AccorHotels review

The best customer service , excellent food,very clean room and environment. Excellent swimming pool. Very secure and safe and quite at night. Highly recommend to anyone looking to stay in Patong .

Dear Ms. Sunita V., Thousand thanks for taking the time to write about your fabulous experience! There is nothing more encouraging than knowing you found yourselves extremely comfortable in the resort thanks to the special attentions and the friendliness of our dedicated team! Again, thank you for the kind compliments you had given us. Should you wish to arrange anything special prior to your next visit, please do not hesitate to contact us directly. Best regards, Apple

An excellent stay

Customer review rating 4.4/5

Mary N. Families - 28/08/2019 AccorHotels review

Hotel is in a good location, staff are very welcoming and helpful to guests. Facilities are excellent - the swimming pools, sun loungers etc. Good restaurant and staff.

Dear Ms.Mary N., Thousand thanks for your fabulous review! We are grateful for each of your comments and glad to hear you had a great time at our property. We hope to have the chance welcoming you back here soon and please feel free to contact any of us should you need assistance. with Grand regards, Apple

Great Property Great staff

Customer review rating 4.4/5

Manoj V. Friends - 27/08/2019 AccorHotels review

We were helped by Mr Phillip on our check in and to our surprise he gave us an upgrade which was fantastic to hear after a tiring flight. Your staff during Breakfast Ms Sai and Ms Ying were exceptional in their service to our entourage On the whole we really enjoyed our stay in Grand Mercure Patong and will surley be back again for another Holiday. Kudos to Mr Phillip who really made our stay a memorable one.

Dear Mr. Manoj V., Thank you very much for taking the time to share your fantastic experience with us! We are really pleased to hear you felt impressed by our dedicated team, especially Phillip, Sai and Ying and we hope to have the chance to welcoming you back here soon. Sincerely, Apple

Not bed

Customer review rating 4.4/5

Sujeong Y. Couples - 27/08/2019 AccorHotels review

I spent three vacations here. This time it was wet and smelly.

Dear Ms. Sujeong y., Thank you very much for third visit and taking the time to let us know about your experience following your recent stay at our property! We are sorry for dissatisfaction in room quality during your recent stay and we will share your comment among our team for improvement. We hope to have the chance welcoming you back in a near future! Best regards, Apple

Awesome holiday and place to stay.

Customer review rating 4.4/5

W. Friends - 25/08/2019 AccorHotels review

Loved the pool side rooms along with the wide selection and variety of food for the breakfast buffet.

Dear Mr. W., We thank you so much for this wonderful review of our property! It gives us immense pleasure knowing that you enjoyed the quality of the breakfast and the pool access room. We are looking forward to welcome you back again for another memorable holiday. Best regards, Apple

Great

Customer review rating 4.4/5

Sally Couples - 24/08/2019 AccorHotels review

The hotel was lovely the lobby was very spacious and our room was lovely. From the staff to the bed it was overall a great stay and we would recommend for our friends and family to stay

Dear Ms.Sally, Thank you very much for sharing your enthusiastic review with us! We are glad to hear you enjoyed recent stay and receive your compliments on our room, bed quality and towards our staff members. We hope to have the chance welcoming you back here soon! Yours Sincerely, Apple

Best Holiday Ever!

Customer review rating 4.4/5

Jodie, A. Couples - 24/08/2019 AccorHotels review

All of the staff were helpful and could not do enough for us. The facilities were very clean. We felt very welcome.

Dear Ms.Jodie, Thank you very much for your fabulous comments! We are glad to hear you had a great time at the property and found our team fantastic! We hope to have the chance welcoming you back in a near future! Best Regards, Apple

So far so good

Customer review rating 4.4/5

Anonymous Families - 21/08/2019 AccorHotels review

Cleaning should be improved since cockroaches were found in the corridor and balcony.

Dear valued guest, We very much appreciate your comments regarding your stay at the Grand Mercure Phuket Patong. It is very grateful to hear you had a great time here yet, we are sorry about cockroach matter. We actually have regular schedule for pest control service so we will coordinate with our supplier to pay more attention to this issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apple

Fantastic Hotel

Customer review rating 4.4/5

Vicki A. Friends - 21/08/2019 AccorHotels review

I have stayed at this property every year since it opened as it’s the best hotel in Patong. The staff are all so pleasant and accommodating, the location is very central and convenient. The rooms are very nice especially the pool access rooms,

Dear Ms. Vicki A., We would like to express our gratitude for your on-going support to our property and for taking the time to share your experience with fellow travelers! Knowing we have managed once again to make your stay fantastic makes our job worthwhile and leads us to believe we have fulfilled our mission in creating memorable experiences. We are already looking for your return and to have the chance to pamper you and your family next year. Should there be anything you would like us to take care of prior to your next stay, please let us know. with Grand regards, Apple

Excellent service, best hotel staff ive met so far

Customer review rating 4.4/5

Marzuke Families - 20/08/2019 AccorHotels review

Million thanks to Asst Manager Mr Korean guy (forgotten his name), together with his front office staff Ms Wang, the technician guy, and rest of restaurant staff.. U guys are superb. Ive travel around the globe n stayed in many hotels, but the service and attention received from u all were beyond my expectation. Now my wife have put ur hotel in our primary list to stay in Phuket. Kudos to Grand Mercure Phuket management for allowing ur staff to excell beyond words.. Tq tq

Dear Mr. Marzuke, Thank you so much for writing such a heartfelt review on your recent stay with us. We are more than happy to learn that you had a wonderful holiday here and thank you for praising the genuine service of Mr. Philip, Ms. Wang and the rest of the team for thier dedication. We feel so proud that our team succeeded in providing you an exceptional service. Thank you for recommending us and we look forward to welcoming you back for many more exceptional experience! Best Regards, Apple

Nice

Customer review rating 4.4/5

Anonymous Families - 19/08/2019 AccorHotels review

Lots of room for improvement

Dear Valued Guest, Thank you for taking the time to complete our satisfaction survey! We have learned that your recent experience here may not meet your satisfaction and we would like to apologize for any discomfort happened during your stay. Should you have any further comments, please feel free to let us know! We hope to have the chance welcoming you back in a near future. Best regards, Apple
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in phuket