Hotel - Grand Mercure Phuket Patong
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Phuket Patong

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4.5/5 1,550 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • HKT
  • Languages spoken at the hotel
    • French
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Each room at Grand Mercure Phuket Patong features a 40' LCD satellite TV, sofa, mini bar, safe, bathroom with bathtub and/or shower, free WiFi access and stunning pool views. Connecting room options are also available on request.Our Deluxe Pool access room includes privileges such as express check-in and facilities like private sundeck and complimentary WIFI. Connecting and twin rooms are available upon request. Up to 2 adults and 1 child.

  • 314 rooms
  • 100 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,908 reviews

Our guest reviews for Grand Mercure Phuket Patong

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,550 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Natty &. F. Families - 13/11/2017
« It's nice and so happiness »

Before that, thank you for gift voucher. My F. so happy and enjoy with your hotel. My son so like with you swimming pool, I wish will go back again as soon.

AccorHotels certified review
Mandeep P. Couples - 12/11/2017
« Superb service and location »

Very friendly staff and perfect location in the heart of Patong. Will always stay here

AccorHotels certified review
Shante Friends - 12/11/2017
« Birthday Trip »

This hotel was a wonderful mixture between great food and beautiful place. Close to the beach and mall within walking distance. Also, shuttle bus that takes you to certain places. GREAT vacation and stay.

AccorHotels certified review
Fiona B. Couples - 11/11/2017

Relaxing and central to everything

AccorHotels certified review
Mr. H. P. Couples - 10/11/2017
« A wonderful experience! »

The Hotel is conveniently located and equipped with amazing facilities. Being a hotelier myself, the hospitality is ACE. My wife and myself recently returned from our stay and the only way to describe our time at the Hotel was "HOSPITALITY AT IT'S BEST". We were upgraded to the King Superior Suite which was absolutely gorgeous. From the moment of making the reservation, Ms. Valentine. L. was extremely prompt in responding to our queries and suggested a package meant for a couple called the 'Journey of Love' that includes a massage at the Hotel's Ryn Spa (one of the best in Phuket) followed by a private 5 course dinner at the Hotel's roof top (this is one experience you do not want to miss!) We were taken utmost care of. The entire Hotel staff is extremely friendly and warm! Right from the time of check-in, Ms. Julie ensured that it was a breeze! Ms. Nuan who was a delight when we were dining at the roof-top - ensured the experience was memorable. "Our sincere thanks to the Hotel General Manager Mr. Sebastien Tronchet". Kudos to the entire team who was hands-on in creating a memorable trip for the both of us! We bring back cherished memories and look forward to going back to Grand Mercure in the near future.

AccorHotels certified review
Ra Families - 08/11/2017
« Great »

Easy

AccorHotels certified review
Mr A. S. Families - 08/11/2017
« Albert S. »

The facilities where new and very clean and the staff made us feel very welcome and the service was great I can’t wait to go again

AccorHotels certified review
Kris G. Couples - 08/11/2017
« Great »

Extremely nice. Friendly staff and great location with all the luxeries you expect.

AccorHotels certified review
Ali W. Couples - 08/11/2017
« Great experience »

The staff are nice and profession. Room is clean. The breakfast and buffet dinner are excellent. I will continue to choose this hotel in future.

AccorHotels certified review
Jami Couples - 07/11/2017
« Will decinitely stay here again »

Hotel was beautiful. Service was excellent! Location was great. We had an issue with our roomand the Rooms Division Manager, Kemika Chaitongrak took good care of us and upgraded us to a nicer room with a pool for the last 2 days of our stay. We really appreciated the outstanding customer setvice that we received while staying here. We will definitely return to this hotel next time we are in Phuket and will also highly recommend it to our friends.

AccorHotels certified review
N. Couples - 07/11/2017
« very nice place to relax, good location »

everything was good. staff were friendly and helpful throughout. very pleasant experience. will definitely come back again.

AccorHotels certified review
Danielle B. Friends - 07/11/2017

Wonderful

AccorHotels certified review
Benny M. Couples - 05/11/2017
« Great Location in Patong Phuket »

Looking for a great crowd location in Patong Phuket. Grand Mercure Phuket Patong is maybe your great destination to go. Surrounding by local delicacies, great staff, easy location to surrounding beaches.

AccorHotels certified review
Mdm.yap Families - 05/11/2017
« Mdm Yap »

very comfortable, however breakfast varieties should be improved, eg varieties of natural fruit juices

TripAdvisor review
Couples - 05/11/2017
« Nice Crowded Area »

Looking for a place with a good crowd. Enjoy Patong Phuket with its surrounding local delicacies, you can stay at Grand Mercure Phuket Patong for sure. Easy access to the surrounding beaches. Free parking. Great rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear bennymakulawu, Thank you very much for sharing your review and comments with us! Patong is indeed a lively and vibrant city and we have the chance here at Grand Mercure to be located in a very peaceful area that we often qualify as an oasis! Should your travels bring you back, please feel free to contact any of us, we would be pleased to assist you with any arrangements you may have. With Grand Regards, Valentine

AccorHotels certified review
L. C. H. Couples - 04/11/2017
« Vacation Phuket 25-28Oct »

1st time staying at this Accor property, location is certainly good and facility is not bad. However the rooms layout are widely spread hence has to walk a little to reception etc.... overall was good. Check in wasn't that receiving as the reception staff wasn't as friendly I thought (vs other Accor hotels when they receive platinum members).

AccorHotels certified review
Gwen Couples - 03/11/2017
« Fantastic location and great staff »

The location of the hotel is like an oasis in the midst of busy Patong. Staff are always friendly and attentive.

AccorHotels certified review
Kylie Couples - 02/11/2017
« Escape from Patong »

The Grand Mercure Phuket provided us with a wonderful relaxing escape from our daily lives, and the business of Patong. The room was clean and well-serviced, and the pool was very refreshing. Having a swim-up room was definitely a bonus in the Thai heat. The Breakfast Buffet was wonderful, and I would encourage anyone visiting to try the "Phuket Breakfast" bar and the Thai Iced Tea - what a delight for the senses!

AccorHotels certified review
Susan Friends - 02/11/2017
« Amazing stay, great personal service »

Thank you for a wonderful stay. I asked for salt (had tonsillitis and needed to gargle) and they gave it to me without question. Everyone I came across had excellent service. Pool was nice.

AccorHotels certified review
Kelly Friends - 01/11/2017
« Wonderful! »

I really enjoyed my time. The pool villa was so wonderful that I barely left it. The food in the restaurant was really good. And the staff were so friendly and helpful. I want to come back!

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