Hotel - Grand Mercure Phuket Patong
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Grand Mercure Hotel

Grand Mercure Phuket Patong

1 Soi Ratuthit 200 Pi 2 Road  Patong Beach Kathu District 
83150  PHUKET
THAILAND

1,514 reviews
TripAdvisor Rating Based on 1,514 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • HKT
  • Languages spoken at the hotel
    • French
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Each room at Grand Mercure Phuket Patong features a 40' LCD satellite TV, sofa, mini bar, safe, bathroom with bathtub and/or shower, free WiFi access and stunning pool views. Connecting room options are also available on request.Our Deluxe Pool access room includes privileges such as express check-in and facilities like private sundeck and complimentary WIFI. Connecting and twin rooms are available upon request. Up to 2 adults and 1 child.

  • 314 rooms
  • 100 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,711 reviews

Our guest reviews for Grand Mercure Phuket Patong

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,514 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Yiko G. Couples - 17/09/2017
« Yiko G. »

I'm very satisfied with the hotel environment & the cleanliness of the hotel. Very nice to stay at Grand Mercure.

AccorHotels certified review
Nadjion N. Business - 16/09/2017
« Marvelous .. »

Great recognition to platinum status .. great services through the stay.. special thanks for great hospitality.. especially to ms sita and her team..

AccorHotels certified review
Mojdeh Couples - 16/09/2017

Very memorable night Thank you

AccorHotels certified review
Edgar K. Couples - 13/09/2017
« Great holiday experience »

Both my wife and I enjoyed our stay at Grand Mercure Hotel. One thing that we thought could be improved is as follows. When a guest or guests arrive very early in our case 0900hrs five hours before the 1400hrs check in time, a little bit more help from staff in finding a pleasant place to wait. In the case of my wife and I we were told our room would not be ready until the check in time above, this was not a problem we understood this. We were however left to fend for ourselves for five hours after a long journey and being awake twenty three hours, it was only when we thought about our long wait later that we realised that we could have spent the time in the club room which was available to us. This never entered our minds being exhausted . The point I'm making is if tired and weary guests arrive and they have a club room entitlement then they should be directed to the Club room for a little comfort during their wait to be checked in, apart from this our stay was very much enjoyed by my wife and I. We will be back.

AccorHotels certified review
John W. V. Couples - 13/09/2017
« Pleasant, helpful staff and a very comfortable stay »

Staff consistently friendly and helpful Place well kept / tidy Room comfortable and pleasant for staying in & sleeping in

AccorHotels certified review
Mark H. Couples - 11/09/2017
« Relaxing special we'll looked after »

It was best and didn't want to come home .

AccorHotels certified review
Anonymous Couples - 11/09/2017

The attraction was very good, but I think how to travel around there It's quite difficult to find transportation. I don't like surrounding around there but lucky the hotel have enough facilities for use it.

AccorHotels certified review
Alaa H. Friends - 11/09/2017
« Great location, helpful staff, & very beautiful room »

Loved the hotel ambience, welcoming us was very great too (welcome drinks & cold towels), the only thing that we suffered is that we were a group & the seperated us in different buildings which makes it very difficult to reach each other, loved the location as well !

AccorHotels certified review
Mohammed A. Couples - 09/09/2017
« We enjoyed. »

I like the hotel location and the hotel buffet, but i didnt like when i call for laundry and no body come to us like one hour and i dont like that there is no iron in the room.

AccorHotels certified review
Rocky Couples - 09/09/2017
« Quite good except some dirts appear on certain facilities such as the bathtube. »

The staff are nice and helpful. The swimming pool is good. The buffet breakfasts were delicious and had quite a number of choices. Overall, we enjoy our stay in the hotel.

AccorHotels certified review
Ha D. S. Friends - 08/09/2017
« good »

good

AccorHotels certified review
Manni A. Solo - 08/09/2017
« All expectations met »

Check in was very smooth and professional, especially being an Accor member. I was taken to a seperate counter and felt valued. Room was modern and tidy with a very comfortable bed. The staff in ALL areas were great. in fact exceptional with smiles everywhere. Breakfast was a decent spread of western/asian food. The pool was a great It was nicely kept and maintained. My small concern overall was: towels are a bit old and beyond use-by date. Could do with some new ones. Also, earlier l mentioned rooms were 'tidy'. Although they were tidy, cleanliness could be spruced up around the bathroom. More to the point, walls could use a wipe down as could the tiles. Otherwise, thank you Grand Mercure for a great stay

AccorHotels certified review
Salahat Couples - 07/09/2017
« Great »

Lovely stay.

AccorHotels certified review
P. T. H. Families - 06/09/2017
« Nice experience »

The hotel is quite far from the beach (at reservation, I've believed that the hotel have a private access to the beach, but in fact, no), however the swimming pool is nice and kids love that.

AccorHotels certified review
Jay Friends - 06/09/2017
« General experience »

Generally the service was good; however, I felt the service in the restaurant was a bit rude. I was asked multiple times for my room number plus and was given the check I felt prematurely.

AccorHotels certified review
Vicki A. Friends - 05/09/2017
« Best hotel in Patong »

This hotel never fails to over deliver on service, friendliness of staff, good quality food this is the third time I have stayed at this hotel and I will be staying again next time in Patong.

AccorHotels certified review
Chew Couples - 04/09/2017
« Short getaway »

Pool access room was splendid, away from sun but offered privacy. Staff was friendly except the lady manning the Grand Club.

AccorHotels certified review
Mathew Couples - 04/09/2017
« Amazing experience!! »

We were so happy with our experience at your hotel. The staff were great from the moment we arrived and nothing was too much trouble. Thank you again

AccorHotels certified review
Gerald C. Couples - 04/09/2017
« Gerald C. »

Everyone was very focused and attentive to details. The staff were efficient and knew exactly what to say and do. It was a very pleasant stay.

AccorHotels certified review
Claire G. Couples - 03/09/2017
« Very Happy »

Very Happy with the One Room Villa experience Staff very accommodating Food is also good Beach is near, just walking distance

Our most recent 20 reviews
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