Hotel - Grand Mercure Phuket Patong
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Phuket Patong

4.5/5 1,825 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • HKT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
    • Pedal boat
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Each room at Grand Mercure Phuket Patong features a 40' LCD satellite TV, sofa, mini bar, safe, bathroom with bathtub and/or shower, free WiFi access and stunning pool views. Connecting room options are also available on request.Our Deluxe Pool access room includes privileges such as express check-in and facilities like private sundeck and complimentary WIFI. Connecting and twin rooms are available upon request. Up to 2 adults and 1 child.

  • 314 rooms
  • 100 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,928 reviews

Our guest reviews for Grand Mercure Phuket Patong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,825 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
A. M. G. Couples - 14/09/2018 AccorHotels certified review
« VERY COSY HOTEL »

IT WAS AN EXCELLENT STAY WITH ONE SMALL HICCUP. THE TOILET WHICH IS BATH N SHOWER IS TOGETHER EVERY TIME WE TOOK A BATH THE WATER WOULD SPILL OUT TO THE ROOM THRU THE SIDE OF THE BATH TUB. YOUR STAFF ARE VERY FRIENDLY AND RESPONSIVE.

John B. Couples - 14/09/2018 AccorHotels certified review
« Excellent service from all staff. »

My experience with grand Mercure Patong was great, felt the 5 star treatment from start to finish of the 8 night stay.

Chan Couples - 14/09/2018 AccorHotels certified review
« Convenient, quiet »

Location is good, many restaurants nearby but the room facilities felt old. Overall is good.

Sofia G. Couples - 14/09/2018 AccorHotels certified review
« Exceeded our expectations once again »

We returned back to the Grand Mercure for only 3 nights as we were in transit to Koh Samui. As usual, we had an unforgettable stay for our 30th wedding Anniversary. The staff and Management could not have done more than enough to make our stay special. We were treated like VIPs. the restaurant Bubbles did not disappoint again. We have stayed in various resorts during our stay in Thailand and I must say the breakfasts in Bubbles is far the best. The staff are always happy and curtious to help make your stay enjoyable. Thank you to all the staff at the Grand Mercure who made our stay that extra special once again.

Anonymous Families - 13/09/2018 AccorHotels certified review
« Great service great hotel »

The stay was great from the beginning to the end of the stay. The service was exceptional,it would make me come back again and stay. The greeting, the room, the service, the facilities were all of very high standards.

Samer N. Couples - 12/09/2018 AccorHotels certified review
« Nice hotel clean and great location »

My experience was great from services to food to rooms. One note was about the air conditioning it felt the ears always humidity in the room when the air condition was on. Did not report it as it was not a big deal for us

Pregan N. Couples - 12/09/2018 AccorHotels certified review
« Excellent service from staff »

My stay at Grand MERCURE was memorable and highly enjoyable and was all thanks to the amazing staff. The staff are very pleasant, and always went out of their way to ensure we had a great stay. They are the best staff I have experienced in all my travels. I would definitely return and recommend this hotel to family and friends.

Melvin A. S. Couples - 11/09/2018 AccorHotels certified review
« My stay in Phuket »

out of the Hotels that I stayed in Thailand, the Grand Mercure Phuket Patong was the best. the staff was very friendly and always willing to help. the rooms were awesome. the breakfast was superb, and the food at the restaurant was excellent. thank you for your service

Steve G. F. N. Friends - 10/09/2018 AccorHotels certified review
« Phuket Holiday »

Nice hotel located near the main Patong attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve G from N., Thank you very much for taking the time to complete our satisfaction survey and for your comments! We are glad to hear you had a great time with us and found the location very convenient. We hope to have the chance welcoming you back here in the future! With Grand Regards, Valentine

Abdul Solo - 10/09/2018 AccorHotels certified review
« Great resort »

Friendly staff Clean and nice rooms Balconies would be better if there were more space

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdul, Thank you very much for taking the time to complete our satisfaction survey and for your comments! We are delighted to hear you had a great stay with us! Should your travels bring you back to Phuket, please feel free to contact us, we would be happy to show you other room categories with bigger balconies for your comfort. Warm Regards, Valentine

Utku E. Families - 10/09/2018 AccorHotels certified review
« Superb as usual »

2 years before we were again in Phuket Patong.This time in 2018 we planned a route including Koh Samui,Koh Phangan,Krabi and Chiang Mai.Phuket was not in our plan.But we added Phuket in the name of your hotel and stayed 2 nights again :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Utku E., Thank you very much for sharing your thoughts with us following your second stay at the property! We are absolutely delighted you have taken the time to stop by Phuket to visit us one more time! We hope that your Thailand trip was fantastic and made you love the country even more! We are all looking forward to your next visit! Warm Regards, Valentine

Stephanie Couples - 10/09/2018 AccorHotels certified review
« Not valued in 5 stars hotel »

Most of staff are not helpful and nice.

Pankaj K. Couples - 09/09/2018 AccorHotels certified review
« Very good staff & hotel »

It was very very good nice hotel good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pankaj K., Thank you very much for taking the time to complete our satisfaction survey and for your lovely comments! It makes us pleased to hear you were really satisfied by your stay, from the property to the team members! We are looking forward welcoming you back in the future! Best Regards, Valentine

Lilli Friends - 09/09/2018 AccorHotels certified review
« Good location »

Had a very pleasant stay, clean rooms, good breakfast, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilli, Thank you very much for sharing your positive comments with us! We are delighted to hear you enjoyed the comfort of your room, the breakfast spread and also the convenient location of the property in Patong! Should your travels bring you back to Phuket, please feel free to contact us prior to your arrival if we can be of any assistance. With Grand Regards, Valentine

Deb C. Friends - 09/09/2018 AccorHotels certified review
« Enjoyable »

Rooms were comfortable and clean, staff were very friendly and helpful, amenitites great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deb C., Thank you very much for sharing your feedback with us! We are pleased to hear you enjoyed your stay and found the rooms comfortable and the team members helpful. We hope to have the chance welcoming you back here soon! Warm Regards, Valentine

Minqi Y. Couples - 07/09/2018 AccorHotels certified review
« Good location and clean and comfortable place to stay. »

Everyone was so nice and helpful. The rooms are kept clean and tidy and the resturants are also amazing with good quality food and prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minqi Y., Many thanks for sharing your positive feedback with us! We are delighted to hear you had a comfortable stay at the property an found the team friendly and helpful ! We hope to have the chance welcoming you back here soon! With Grand Regards, Valentine

Danielle Friends - 07/09/2018 AccorHotels certified review
« Another AMAZING stay at the Grand Mecure Patong »

From the moment we stepped out of the airport, The grand Mecure team was with us the entire time. We were greeted by the hotel driver and on arrival at the hotel were able to quickly check in and make the most of the hotels wonderful facilities. The room, housekeeping, pool staff, reception and Bubbles staff are all amazing and make every second of each stay the reason why we come back. Excellent facilities and even more wonderful staff. Thank you for everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle, Many thanks for this fabulous and detailed review of your experience! We are delighted to hear you are still amazed and satisfied by the property and the service! Your comments mean a lot to us and will be shared with the entire team! We are looking forward to your next visit! Best regards, Valentine

Gharlan G. Couples - 07/09/2018 AccorHotels certified review
« Very generous hotel »

We stayed in this hotel for our 5th Anniversary just this month. I requested through their email to set a romatic mood to our room and when we came to the hotel petals are set up on the bed with free anniversary CAKE :) Staff: Everyone in this hotel is very welcoming. You would really feel their heart warming hospitality. We would definitely go back to this hotel everytime we visit Phuket. Location: 10 mins walk to Jungceylon and Patong party scene. Room/Facilities: Nice swimming pool. Room is also modern design. Bed is so comfy. Breakfast: Breakfast is just ok but we loved the local thai delicacies. Will I recommend this hotel? DEFINITELY :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gharlan G., Thank you once again for yet another fabulous review of our property! We are grateful for each of your comments and will share them to the entire team! We look forward to welcoming you back here in a near future! With Grand Regards, Valentine

Amanda Y. Families - 05/09/2018 AccorHotels certified review

The villa was very comfortable. Everything was clean and maids cleaned rooms very well, punctually. Hotel is clean, staff are friendly and the breakfast is excellent. Highly recommended!! Thank you Grand Mercure Phuket, we had a wonderful summer holiday.

S. N. B. S. Couples - 05/09/2018 AccorHotels certified review
« Execellent location and great resort hotel near Patong beach.. »

Comfortable resort hotel...friendly staff and great location to Bangla Market Street, Jungceylon shopping mall and Patong beach...

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. NAI BOON@STANLEY S., Thank you very much for taking the time to share your thoughts with us following your recent stay at our property! We are happy to hear you enjoyed the convenience of the hotel, its comfort and also the friendliness of our team members! We hope to have the chance welcoming you back here in the future! With Grand Regards, Valentine

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