ibis Riyadh Olaya Street Hotel 3 stars

TripAdvisor rating 4.0/5 333 reviews
ibis Riyadh Olaya Street
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+ 17 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free WIFI

  • 24/7 room service

  • Private indoor car park

  • Spacious meeting room

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • KING KHALID INTL APPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Riyadh Olaya Street

Al Olaya Street
Opposite to the Kingdom Tower
PO BOX 61066
11565
riyadh
saudi arabia

Tel: +966114199995

Fax: (+966)11/4199997

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KING KHALID INTL AP At 15km / 9.32 miles - Shuttle paying

GPS :24.712227, 46.676618

Our accommodations

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room

Our restaurants and bars

OOPEN PASTA AND GRILL

Type of cuisine: International

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE 24 7

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 26

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Riyadh Olaya Street

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,404 reviews

tripadvisor

TripAdvisor Rating 4.0/5

333 reviews

Comfortable

Customer review rating 4.1/5

Vibin Business - 09/09/2019 AccorHotels review

I had a good night sleep

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Business

Customer review rating 4.1/5

Ahmed Business - 09/09/2019 AccorHotels review

Great

Dear Ahmed , We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Ali

Customer review rating 4.1/5

Anonymous Families - 07/09/2019 AccorHotels review

One of the best hotels i'v stayed in Good price for good services Clean and comfortable

Dear ali A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager
Customer review rating 4.1/5

Muhannad Business - 30/08/2019 AccorHotels review

The room was fine , but I faced problems like having no power in bathroom to connect my shaving machine and no mirror near the chair, in the shower cabinet the water can go easily out and make the floor wet

Dear Muhannad A., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ddooaa

Customer review rating 4.1/5

Ddooaa Solo - 30/08/2019 AccorHotels review

Great

Dear Mohammed A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Great Receptionist and Room

Customer review rating 4.1/5

Donnie Friends - 15/08/2019 AccorHotels review

The receptionist was kind and accommodating, room is clean

Dear donnie s., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Excellent

Customer review rating 4.1/5

Hilminur Business - 01/08/2019 AccorHotels review

Nice hotel. But still not recorded my stay to my account

Dear Hilminur A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for the points, we have verified and they are already credited to your account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Coming back soon

Customer review rating 4.1/5

Anonymous Business - 24/07/2019 AccorHotels review

Nice place

Dear Mohammed B., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good as always

Customer review rating 4.1/5

Andre A. A. Business - 22/07/2019 AccorHotels review

Good

Dear Andre A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not that’s good

Customer review rating 4.1/5

Fatamah Business - 22/07/2019 AccorHotels review

The Front office team have no standards at all, plz give them training in the hospitality cus I don’t like what I saw last stay, also service was so badly. I still prefer AccorHotels I don’t think that’s I will be back again next time. Best Regards

Dear fatmah M., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good place

Customer review rating 4.1/5

Anonymous Business - 20/07/2019 AccorHotels review

reception people are good . calm room .

Dear Patrick B., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad

Customer review rating 4.1/5

Georges A. Business - 18/07/2019 AccorHotels review

Check In was awful: One counter available. Had to wait for 15 min although had checked online earlier. Employee wasn’t even aware of online check in and my key wasn’t ready as promised in the online check in process Room cleanliness: Mixed. Old bottle of water kept around. Shampoo dispenser empty. Half a paper toilet roll !

Dear George A., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

1st bad experience in Ibis

TripAdvisor rating 4.0/5

asgadeel Business - 16/07/2019 TripAdvisor review

No hot water in shower despite complaint, un professional and rude reception staff, reception didn't call when I requested for morning wake up call, reception staff misbehaved at check out, reception didn't answer when I called from room several times.

Dear asgadeel, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments clearly indicate shortfalls in the standard of housekeeping and maintenance and as such, I have has addressed the issues you have raised with the relevant members of hotel team. I apologize for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager Ibis Riyadh Olaya Street

Nice Hotel with Unprofessional Receptionists

TripAdvisor rating 4.0/5

DrZafer Friends getaway - 15/07/2019 TripAdvisor review

Nice Classic Ibis Hotel with Clean Quiet Rooms. The only issue is the lack of professionalism of the Receptionists & Front Desk Employees. Non-Helpful , a bit Lazy, somehow useless & Non-welcoming especially the night shift receptionist.

Dear DrZafer, Thank you for taking the time to rate your experience at the Ibis Riyadh Olaya Street. I am sorry that your interaction with our receptionist was not up to the standard and did not meet your expectations; please allow me to express my sincerest apologies. I apologize for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager Ibis Riyadh Olaya Street

It was not that bad

Customer review rating 4.1/5

Ahmad Business - 12/07/2019 AccorHotels review

The room was not really prepared. The flush was not working and the water was not sinking properly. I asked for a room move but the receptionist refused. Upon check out, the reception charged me for the dental kit. I did not mind that but it was better if he told me upon check in.

Dear Hamad A., Thank you for taking the time to rate your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I apologize for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager Ibis Riyadh Olaya Street

It was fantastic

Customer review rating 4.1/5

Anonymous Business - 12/07/2019 AccorHotels review

Bigger water bottles should be provided Dinner menue is very limited.

Dear Mr. Dhananjaya J., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, and thank you for your feedback about the water and the dinner menu, we will consider them in future changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Riyadh Trip 30th June 2019

Customer review rating 4.1/5

Ananth Business - 10/07/2019 AccorHotels review

It was good

Dear Ananth M., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

decent and acceptable for a business budgetary hotel

Customer review rating 4.1/5

Tom Business - 07/07/2019 AccorHotels review

facility is basic but acceptable for a business budgetary hotel.

Dear Thomas C., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good and Economical option if you have to stay for a short period.

Customer review rating 4.1/5

Shah -. T. T. Business - 06/07/2019 AccorHotels review

Okay ... didnt feel anything improved comparing my last stay in the same property. No change. It was as expected.

Dear Shareef A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice place

Customer review rating 4.1/5

Anonymous Families - 06/07/2019 AccorHotels review

Good hotel . nice reception people

Dear Mousa A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager
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