Novotel Phuket Vintage Park Resort Hotel 4 stars

TripAdvisor rating 4.5/5 3,284 reviews
Novotel Phuket Vintage Park Resort
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Room 1

Number of guests
Children's age
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Hotel extras

  • Stunning 2,000-square-metre swimming pool

  • Kids stay for free, spacious family rooms

  • A short stroll to the beach

  • Pamper yourself & your kids with our unique meals and drinks MyKids and MyGlass packages

  • Central location near shops and nightlife

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Phuket Vintage Park Resort

89 Rat U Thit 200 Pee Rd
Patong Beach Kathu
83150
phuket
thailand

Tel: +6676380555

Fax: (+66)76/340604

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL AIRPORT At 40km / 24.85 miles - Shuttle paying

GPS :7.898676, 98.300442

Our accommodations

Enjoy sleek comfort and spaciousness in a stylish room designed to meet all your needs. Pamper yourself with a spectacular pool view from your own private balcony, and stay connected with our free WIFI access throughtout the resort.

Superior room, 1 King Size Bed

  • Max. number of persons: x4
  • Area: From 33
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room, 2 Single Beds

  • Max. number of persons: x4
  • Area: From 33
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe room, 1 King Size Bed

  • Max. number of persons: x4
  • Area: From 38
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe room, 2 Single Beds

  • Max. number of persons: x4
  • Area: From 38
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe room, Pool Access, 1 King Size Bed

  • Max. number of persons: x4
  • Area: From 46
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe room, Pool Access, 2 Single Beds

  • Max. number of persons: x4
  • Area: From 46
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family room, 1 King Size bed and 1 Bunk bed

  • Max. number of persons: x4
  • Area: From 45
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Enjoy a great experience from 8am to 10:30pm. You are served freshly prepared meals, with a large choice of Asian and international specialities, and à la minute cooking. Stylish designs bring European and Asian influences together.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VELVET POOL BAR

Photo non contractuelle / Strictly non binding

In the middle of our 2000 sq.m. pool, Velvet serves snacks and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIGHT BLOOMING LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

The bar provides a cosy ambience and serves sweet and savoury snacks as well as alcoholic and non alcoholic beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 340 m²

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 220 people

Find out more
Novotel Phuket Vintage Park Resort Meeting Room

Our guest reviews for
Novotel Phuket Vintage Park Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,137 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,284 reviews

Great Hotel

TripAdvisor rating 4.5/5

yostanl Couples - 19/05/2019 TripAdvisor review

Big hotel, big room, clean room, very nice swimming pool. We are couple traveller, stayed here for 4 nights. Got upgrade room from superior room to deluxe room. All staff is very nice. very very recommended hotel.

Excellent

Customer review rating 4.4/5

Anonymous Friends - 18/05/2019 AccorHotels certified review

Very enjoyable and friendly

Very great experienced

Customer review rating 4.4/5

Yostan Couples - 18/05/2019 AccorHotels certified review

We have got free upgrade room from superior to deluxe room. all staff is very nice and helpful. nice room, big room, clean room. Request late check out, and got approved. Definitely will staying here again when back to Phuket.

The best

Customer review rating 4.4/5

Ravinder K. R. B. Families - 17/05/2019 AccorHotels certified review

Big n beautiful pool. Swimming costume on rent should be available Indian females swim suit should be of their choice so they can also enjoy pool Thank you.

Excellent experience despite some glitches

Customer review rating 4.4/5

Vijayakumar Families - 15/05/2019 AccorHotels certified review

We've had a wonderful time at the Novotel Vintage resort, Phuket. The rooms were as described and as in the pictures. The bedding was changed everyday, the breakfast was excellent with a good spread. We had some issues with a 'blocked' toilet. Was quickly dealt with by the girls in the reception and our room was changed. Everyone in the hotel was very curteous and helpful. I would specifically like to mention " Au, Nida, Julia and Nida" for their excellent people skills and helpful nature. I would highly recommend this hotel for families with kids.

Good rest

Customer review rating 4.4/5

Jj L. Families - 15/05/2019 AccorHotels certified review

Good rest with my family. Good facililty and kind staff. But wifi need to be improved.

Comfortable

Customer review rating 4.4/5

Niraj S. Couples - 15/05/2019 AccorHotels certified review

Experience was was pleasant and comfortable. Check In & Check Out process went smooth. Breakfast was tasty. Only negative is about cleanliness of rooms and hotel area.

mr p.

Customer review rating 4.4/5

Michael P. Couples - 14/05/2019 AccorHotels certified review

very injoyable and plesant

not the experience i was looking for

Customer review rating 4.4/5

Basem Friends - 13/05/2019 AccorHotels certified review

check in - check out process was very fast but i have to mention this. because it is still bothers me. i was very sick and shivering, my temperature was almost 40 so i called room service if they can get me a medicine from pharmacy( i know it's not their job but the pharmacy was across the street. literally 40 seconds walking distance) and the answer i got "sorry, we don't do this" what if they got me my medicine? what could go wrong? i'll be extremely grateful and happy and i'll mention this act of kindness and put the customer needs a priority everywhere i go but unfortunately it didn't happen

Dear Mr. Basem, Thank you for letting us know what you’ve felt on your recent stay with us and we hope that you already recovered from fever. While it can be seems as a simple request, providing medicine to someone without medical knowledge can be a risk. The hotel team, while train for first aid, are not medical expert and therefore not able to identify your symptom. There are various reasons to get a fever and only by knowing why, the proper medicine can be given. For example, if you have Dengue, you cannot take Paracetamol. What if we did that? Would give us a positive comments or blame us? Who would be responsible for it? The correct way for the team to answer in that case would be as we do normally all the time (and I believed they did), would be to ask whether you would like to have a doctor comes in (especially if you had 40’C). And if you decide to have them comes in, they will ask to talked to you directly to ask you questions in order to come to the hotel with the potential treatments needed. Anyone working in hotels know that providing medicine to a customer is incorrect without medical expertise and if you experience hotel who did, they are simply wrong. Mr. Basem, as much as you enjoyed our efficient service, I believed that we are trying our best to accommodate our guest’s needs but there will be some limitations to avoid worsening the situation. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Rooms were not cleaned

Customer review rating 4.4/5

Kelly Families - 11/05/2019 AccorHotels certified review

Resort was nice service was really bad I thought the breakfast was included in our price and on arrival they wanted us to pay for Breakfast so we never had breakfast. they never replaced our dirty towels ,overall the service was rubish the air conditioner didn’t work

Dear Mrs. S., Thank you for taking your time to share your experience in Novotel Phuket Vintage Park Resort, and please accept my sincerest apologies for the inconvenience that you had during your stay. I personally checked the room that you stayed , therefore we already plan to closed it as part of our annual maintenance to maintain our product up to your expectations. We will also conduct further training's with our Housekeeping Staff to ensure that it will not happen again in the future. In regards with the breakfast, I believed it was sorted out since the day you arrived as there is a discrepancy with your local travel agency and their partners online. We even tried to help you to call the travel agency however you're in a hurry. Mrs.S., once again, I apologized for the inconvenience and if there is any chance in the future that you will come back to Phuket, feel free to contact me directly at h8… to re-design your current memory with something more positive. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Comfortable stay close to everything we wanted

Customer review rating 4.4/5

Anonymous Couples - 10/05/2019 AccorHotels certified review

Room was serviced daily. When i asked for a matress tooper it was put on with no wuestions asked

Fantastic hotel and staff

Customer review rating 4.4/5

Karen B. Couples - 10/05/2019 AccorHotels certified review

This was our second stay at the hotel and it was amazing, large pool, food in abundance for breakfast, room cleaned to a high standard to be honest we have no complaints at all, well done to all the staff especially to the guest relations team.

Resort is excellent but treatment was poor

Customer review rating 4.4/5

Capt M. L. Families - 09/05/2019 AccorHotels certified review

After using holiday inn resorts for long period we wanted to try the Accor group Front desk has poor attitude towards indians and we would think twice prior staying next unfornunatley We have booked with novotel sukhmuvit bangkok from 10 to 13 may 2019 and hope the same treatment is not at novotel bangkok too The male cook at the omlette counter makes you beg for omelettes and shouts at you rather than thinking he is paid for it

Dear Captain l., Thank you for taking your time to share your recent experience and I sincerely apologized that we failed to your expectations. I took the liberty to ask my staff who handled your check-in process, as she mentioned that you prefer to cancel the second room that you pre-booked to your agent. On that case, it is beyond of out control. as mentioned, prior making the booking, guests should be the one who contact their local agencies to avoid any misunderstanding. I believed that we tried our best to accommodate your requests such as the interconnecting rooms. I also passed your comments with my food and Beverage team, and we will ensure that we will conduct further training to avoid re-occurrence in the future. Captain l., once again I sincerely apologized and you can contact me directly h8… I and the team is more than happy to assist you make your stay in Phuket as comfortable and enjoyable as possible. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Stay was very nice and comfortable.

Customer review rating 4.4/5

Suneeth Families - 08/05/2019 AccorHotels certified review

Inter connecting room was very cool for group travelers.

Great Family Resort

Customer review rating 4.4/5

Charmaine C. Families - 08/05/2019 AccorHotels certified review

We enjoyed the beautiful pool daily

8nights @Novotel Vintage Park

Customer review rating 4.4/5

Prince V. S. Families - 08/05/2019 AccorHotels certified review

Me and my son stayed 8nights at Novotel Vintage Park. We loved the pool. Pool was the reason for booking this hotel. We used to spent four hours daily in the pool. The breakfast selection was also good.

April in Novotel vintage park

Customer review rating 4.4/5

Daniel Friends - 07/05/2019 AccorHotels certified review

Feeling welcome as always, great room, very nice professional staff. The only problem was to do with some residents who were acting like in the 80's in Spain, getting up every day very early to put towels on the chairs around the pool and not coming before 10 or 11 then going for lunch outside the hotel and leaving the towels as if they were still there, by doing that stopping others to enjoy few hours of sun and swim.

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Hospitality

Customer review rating 4.4/5

Dimitrios K. Families - 07/05/2019 AccorHotels certified review

From arrival everything looked that will be a great experience! The warm welcome after a long trip made us feel like home. The continuation of the stay was even more interesting as the staff was very friendly and happy to help in every occasion. Anytime we needed something the solution was immediate. Even when there was no need the management was reminding their presence, with small letters or calls making sure that everything is alright from the beginning till the end. The hospitality culture is very high and the smile in the faces of the staff was always enough to make your day! Mrs. Jane but also Della and the trainee Arthur at the lounge were extremely helpful when we needed a last minute change of the original planning of our stay. They really made our problem theirs and gave us the best option possible. Some lack of the facilities is understandable due to the country’s restrictions, but the professionalism of the staff at the lounge, at the restaurant, the reception, the pool bar even the people at the front entrance make these issues tiny! They should all be proud of their effort! I will highly recommend the hotel from now on? I hope I will have the chance to come back soon! Till then, I just want to say thank you for making this family trip a great success and wish all of you all the best!

Mr

Customer review rating 4.4/5

Anonymous Business - 07/05/2019 AccorHotels certified review

Clean but the bed is not that comfortable. And I ask for king size bed and it turn out to be twin bed

Great relaxing week

Customer review rating 4.4/5

Andy Solo - 07/05/2019 AccorHotels certified review

This is about the 4th/5th time I have stayed here and it never disappoints. The staff are fantastic, the rooms are very comfortable and I enjoy the location.

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