Hotel - Novotel Phuket Vintage Park Resort
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Novotel Phuket Vintage Park Resort Hotel

4.5/5 2,904 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Enjoy sleek comfort and spaciousness in a stylish room designed to meet all your needs. Pamper yourself with a spectacular pool view from your own private balcony, and stay connected with our free WIFI access throughtout the resort.

  • 303 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 56 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,694 reviews

Our guest reviews for Novotel Phuket Vintage Park Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,904 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Eric Couples - 18/01/2019 AccorHotels certified review
« Comfort and convenience »

Good service, the room is comfort. The hotel is closed to Patong area.

Rory B. Families - 18/01/2019 AccorHotels certified review
« Great facilities »

Love the resort and pool

Ankush V. Families - 17/01/2019 AccorHotels certified review
« Good »

Good pool nice staff

Sk Families - 17/01/2019 AccorHotels certified review
« Great check in, great pool, average breakfast, and not so clean room cleaning. »

Great check in and check out experience (especially the check in was executed so well), great continuous pool, just an average breakfast, and not so clean room cleaning. Bathroom cleaning was not clean enough. empty shower/shampoo tubs were not thrown away. By the 3rd and 4rd night, we can smell the "pee smell" getting stronger and stronger. Luckily we didn't stay for too long. first night was still good. second night was starting feel unclean, 3rd and 4th nights were getting dirtier. Could see existing "mildew stains" in the blanket cover. Could not find a sign to advise "change of linen". Perhaps it was missing. Hope this can be somewhat constructive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Denise W. Families - 17/01/2019 AccorHotels certified review
« Reasonably priced central Patong Hotel »

The room was adequate, the beds were firm but comfortable. The lounge provided the 3rd bed for our 8 year old and this almost too firm. A choice of pillows would have been nice. The room overlooked the pool but also the smoking area. This and the mosquitoes prevented us from opening the windows, thus we were left with a musty smell in the room. The balcony could not be used. The bathroom was a bit tired, especially the shower area where the grout was stained. The room was cleaned daily, whilst fresh towels were provided, the sheets were not changed during our 10 night stay. Given the hot weather and activities undertaken we were surprised with this. 3 bottles of drinking water were provided each day. The bathroom counter was not wiped thoroughly. Our toilet became blocked at one stage and was immediately fixed. The cleaning staff were very friendly. The wifi was fast and reliable. The tv had a good selection of channels. There was a safe in the cupboard. The hotel reception and bellboys were friendly and very efficient, as was the staff on the tours desk. The woman on the taxi desk was not interested in assisting us at all and was more concerned playing with her phone (mid conversation with us). We ended up flagging a taxi outside to use - several times. She did not book our taxi to the airport and we ended up leaving 20 mins later than intended. Luckily we made it to the airport in time. The breakfast buffet was good with a variety of food. The servery was filled quickly, and the tables cleared and reset quickly. The chef made a nice omelette but had quite some difficulty in providing a poached egg. The coffee was only average. We also had the buffet one evening. The surf n turf. There was no turf element provided but a mixture of some cold and hot seafood. Some of the cold seafood was a bit tired looking. There was some Asian alternative. The pool was expansive and cleaned (most mornings), I did pick out a beer can one morning as were swimming. There was no attempt from staff to stop other patrons putting their towels on seats early in the morning to reserve a spot. Other resorts seem to have this under control. This lead to my husband and I being abused by another patron who claimed to have reserved the seats (no towels were on there). The smoking area was next to the children’s pool area. The pool service was less than satisfactory and the wait was significant at times. The music was repetitive and very loud. The stair well leading to the pool was very dark during the day and a broken plate (cup?) remained there for over a week. Despite reporting it to staff (the Assistant Manager Jane?) it was still there for several days up to our departure. The children’s club was very good. The spa was excellent and we enjoyed a 90 min experience. Other patrons we spoke to expressed that they had ordered room service (twice) but never eventuated. The location of the hotel was good - away from the hustle and bustle of Patong. We could not hear the street sounds from our room.

Ekaterina Solo - 17/01/2019 AccorHotels certified review
« A nice stay for 3 nights »

I liked the atmosphere, lounge with benefits for Accorhotels’ guests, including snacks. Staff in lounge is attentive and well-trained. Breakfast is good with a good variety of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Dr K. K. G. Families - 16/01/2019 AccorHotels certified review
« Good but not great »

Room n pool was good ! But , house keeping very sad affair , they can't provided me a bath towel even after 2 phone call,s n reminder ! In name of Indian B,fast there was nothing actually ! All three days same daal chawal . . .I am amazed who eats daal chawal in B,fast !! Still enjoyed pool . ....... Location is great ! Room,s were good , . . . . Enjoyed the stay !!

Siena Couples - 15/01/2019 AccorHotels certified review
« It was pretty good, but a few small issues »

Pool, breakfast and staff were very friendly and beautiful Pool music was too loud and repetitive, we could hear it from our room all the time Booked for a king bed and got 2 single beds pushed together, quite annoying Great location with shops and beach

Alex Families - 14/01/2019 AccorHotels certified review
« Patong Vintage Park »

My feedback in Russian can be found on https://tophotels.ru/viewrate/?id=19…#viewrate Briefly, the hotel was nice and my family had a lovely break in Thailand.

Jo M. Couples - 13/01/2019 AccorHotels certified review
« Nice big pool »

Good, just noisy room - could heat next doors baby and adults all through night for days. Walks too thin.

Stef W. Families - 13/01/2019 AccorHotels certified review
« Very Satisfied »

Professional friendly service great rooms

Emily Couples - 13/01/2019 AccorHotels certified review
« Home away from home »

The 12 nights we stayed were consistent, being that customer service was the highest priority. From checking in, to the food at the restaurant, to all facilities, every experience was a fantastic experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Warm greeting from Novotel Phuket Vintage Park Resort. We hope you had a safe and pleasant journey to your next destination. It was a real pleasure to have you staying in our hotel and it seems that your experience in Phuket left you with memorable souvenirs. Your feedback serves as an encouragement to all of our staff as we strive to provide each of our guests with the best of Thai Hospitality. Seeing that we have succeeded is the most important reward that we can receive. Thank you again for sharing your experience. Do not hesitate to contact us directly at h8… in order to have more information about our returning guest promotion and enjoy additional benefits. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Somyos S. Couples - 13/01/2019 AccorHotels certified review

Good location and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Warm greeting from Novotel Phuket Vintage Park Resort. We hope you had a safe and pleasant journey to your next destination. It was a real pleasure to have you staying in our hotel and it seems that your experience in Phuket left you with memorable souvenirs. Your feedback serves as an encouragement to all of our staff as we strive to provide each of our guests with the best of Thai Hospitality. Seeing that we have succeeded is the most important reward that we can receive. Thank you again for sharing your experience. Do not hesitate to contact us directly at h8… in order to have more information about our returning guest promotion and enjoy additional benefits. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Kelly L. Friends - 11/01/2019 AccorHotels certified review
« Miss »

It was very good. All the staff was friendly.

Varun T. Families - 11/01/2019 AccorHotels certified review
« Excellent. Par excellence »

Family Christmas holiday. Property excellent. Rooms, very good. Staff and service, professional, personable - Simply brilliant. Amazing pool with welcoming swim up bar. Location very good. plenty of shops, restaurants and life in the immediate area, plus Bangala Road/Jungceylon 10-15 minute simple straight walk. Jane is helpful and lovely. Nicolas Girad under your leadership, fantastic hotel. Thanks for a wonderful Christmas

Anonymous Families - 09/01/2019 AccorHotels certified review
« Relaxing »

Staff was very friendly and helpful. Room was clean. However, breakfast could be better.

Mir A. Families - 08/01/2019 AccorHotels certified review
« Over all very good experience and friendly staff. »

Location of the hotel was fantastic and room was reasonably large to accommodate our family. The checkin was efficient and staff went the extra mile to put in an additional bed when our reservation specified bed was not available. Overall food options available at the hotel were plentiful and food at the breakfast buffet and your restaurant was good. In terms of some improvement (a) The corridor leading to the hotel room had a strange musty smell and that is something that you should look at fixing (b) Your Gym had only one treadmill and that was constantly being used perhaps you can increase no of treadmills in the room. Staff in the hotel were very nice and friendly and went the extra mile to take care of all the customer needs.

Christine Families - 08/01/2019 AccorHotels certified review
« Everything was satisfactory and the staff was very helpful. »

General service was great, the breakfast was very nice and all the staff was very friendly and helpful

Cori Families - 07/01/2019 AccorHotels certified review
« Excellently as always! »

Have stayed at this hotel twice in the last few years and both times I haven’t been able to fault them, excellent resort!

Mh Couples - 07/01/2019 AccorHotels certified review
« Average »

Dated and food was terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

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