Hotel - Novotel Phuket Vintage Park Resort
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Novotel Hotel

Novotel Phuket Vintage Park Resort Hotel

89 Rat U Thit 200 Pee Rd  Patong Beach Kathu 
83150  PHUKET
THAILAND

2,068 reviews
TripAdvisor Rating Based on 2,068 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Billiards/Snooker

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy sleek comfort and spaciousness in a stylish room designed to meet all your needs. Pamper yourself with a spectacular pool view from your own private balcony, and stay connected with our free WIFI access throughtout the resort.

  • 303 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,838 reviews

Our guest reviews for Novotel Phuket Vintage Park Resort

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,068 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Bubble Friends - 24/07/2017
« Stay in Novotel Vintage Park Phuket »

Overall the stay was beyond the expectations. The only 2 flaws is the room is quite a distance to walk to the front lobby and the pool table is not well maintained since it is chargeable.

AccorHotels certified review
Cindy Families - 22/07/2017
« We had a very enjoyable stay. »

We returned here for a second time - this time with friends. We were very happy with most things. If we were to pick out a few things that could be improved they would be - cleaning of our rooms earlier in the day, more staff at the pool bar during happy hour, more variety on the music playlist around the pool. Overall pretty good.

AccorHotels certified review
Kim Families - 22/07/2017

Found the rooms to be very dark and dingy with little natural light. The mattresses on pullout bed had springs you could feel when lying down. Pillows were terrible. Despite requesting a softer pillow I still had hard pillow and did not sleep well for any of our 7 night stay which ruined my holiday. At the price we paid per room in Thailand (more than we would pay in Australia for similar facilities) I would expect far better. Disappointed and would not recommend you - poor value for money.

AccorHotels certified review
Leona Couples - 21/07/2017
« very satisfied  »

we would like to pay special compliments to Ms Au, she have been really helpful and friendly and displayed excellence service attitude throughout our stay. Everyone in the hotel was really helpful and friendly. Thank you for the wonderful experience.

AccorHotels certified review
Dave Solo - 20/07/2017
« Excellent, will stay again »

Would I stay again? Yes. I stayed for 7 nights and hoped I could stay longer. It was comfortable, clean and spacious room and that's what I like. So I'm happy. Check in: was fast and hassel free. The wonderful Clara gave me a brief tour of the facilities. She answered all my questions and made me feel quite welcome. The room: king bed, soft but also hard, comfortable. Balcony was not facing Sun so didn't have to worry about sitting out too long, excellent view of the pool area. Bathroom is clean and well looked after(inno cracked tiles etc), shower was unfortunately a little annoying. I had plenty of space in the shower but when you try to get a nice temperature it didn't work. The shower would constantly go for hot then to cold and back again and again. It wasn't too bad just annoying when your too hot but you don't want freezing cold water etc. The AC worked extremely well, room was cool during the day and night and not too cold that you were woken up and had to turn off etc. Room service: I ordered room service only once and it was fine, came in 20mins with everything I ordered(could have given me a few more satays but still delicious). Facilities: used the gym several times, only one threadmill (in a resort this big that is an issue), so had to wait on more than one occasion for it to become free. But I got the exercise I wanted eventually so I was happy. Pool, always clean though there was paint floating around on the first day, this was due to painting a high wall on one side so obviously some splash happened. They could really use an adult only pool area, there were too many kids all spread so couldn't really find a quiet spot. Rests: only used the restaurant for breakfast in the morning. Always busy busy, never seemed to have quiet time, I went between 6am to 10am and always busy. The food selection is good. However, more hygiene control is needed for both quests and staff, let me explain: one morning I arrived, grabbed a plate, went to the usual starting point, stir fry noodles, there is a tongs you use to scoop up the noodles, as a result of the scooping there is always some stuck on the tongs from previous users. This is not an issue, however when a staff member decides to use his fingers to remove this build up of noodles this is not very hygienic. Especially as that staff member then decided to rub his facial area afterwards. I didn't go near noodle area after that. For customers, hygene control is not easy, you expect parents to watch their kids as they gather their food. This boy, between 9-11yrs I would say, decided to sneeze all over the bread and cakes area not once but twice without any attempt to cover his mouth. His mother did not even attempt to reprimand nor point out the error in his ways. So bread area out of bounds now. The staff need to be constantly vigilant for that sort of behaviour. Overall: I will stay in this resort again as it's comfortable, excellent location and offers a good range of facilities. Didn't visit massage spa but it looked good from my walking past.

AccorHotels certified review
Son T. D. Families - 19/07/2017
« Good »

Simple is good

AccorHotels certified review
Yasser Families - 19/07/2017
« Novotel y home »

Really is very good hotel for family and groap I don't worry I told all my friend if they want to came Phuket they coming in your hotel. Thanks/Yasser

AccorHotels certified review
Phan T. T. Families - 19/07/2017
« Friendly and comfortable »

We had a great experience together in Phuket and your hotel contributed to that successful. The attitude of staff was very enthusiastic. Rooms are nice and clean. We will stay at your hotel if we go to Phuket again.

AccorHotels certified review
Desmond L. Families - 17/07/2017
« A splendid and hospitable stay for young family.  »

Friendly and attentive staff who was able to attend all needs of my family. Good location and walking distance to the beach, malls and tourist belt. Soaked in the pool for all day fun and play with my young children. The kid's party was able to keep my children entertained whilst the adults had peace of mind shopping out of the hotel. Food served at the restaurant was reasonably priced and the buffet spread was wide ranging. Special mention on a staff namely Clara. Checked in late at night and was mpressed with her hospitality by orientating me around and showing the way to my room. She was patient and meticulous to explain to me the services and facilities offered by the hotel. I will definitely be returning to Novotel Phuket Vintage Resort.

AccorHotels certified review
Phuwarittipong A. Business - 17/07/2017
« Great Stay »

Perfect stay!!

AccorHotels certified review
Somaya F. Families - 16/07/2017
« Great stay friendly staff that made the difference but rooms need attention, »

As per above great experience close to stores and malls and variety of activities. Food was great and Erik and gabby were very sweet and accommodating. Drinks were fantastic, but the only downfall was the room. Room could have been better for a 5 star hotel. No coffee was even available in the room, so that would be my only major concern. Spa was also fantastic.

AccorHotels certified review
Natasha S. Families - 16/07/2017
« Could not fault our time here. This was a great place for our family and we would definitely stay here again!  »

Amazing facilities, great staff, amazing pool and pool bar, great prices and the massages were the best I have ever had. The kids didn't want to leave! Personally want to thank Au for looking after us and ensuring our time at the Novotel was memorable.

AccorHotels certified review
Andrew Families - 16/07/2017
« Another perfect stay at Vintage Park »

This was our second stay at Novotel Vintage Park and we loved every minute of it. From booking to check in and check out all the staff did everything they could to make our stay special. Jane, Au and the team in the club lounge are an asset to the hotel. The hotel is in a great location and the facilities and F&B offerings are fantastic.

AccorHotels certified review
Kylie D. Families - 15/07/2017
« Great location and facilities. »

Great location, wonderful facilities and friendly helpful staff. We ate at the resort for this seafood buffet night and was very disappointed as there was very little seafood on offer for the price we paid.

AccorHotels certified review
Lia Y. Couples - 11/07/2017
« Great Gateway »

We stayed in Novotel Vintage Park Resort on our last day in Phuket. It was a nice hotel with a great hospitality, they gave us upgrade room to Deluxe with the private jacuzzi. We really enjoyed stay there and will be back again.

AccorHotels certified review
Victor Couples - 10/07/2017
« Will not return »

Not a good start as we were ushered to check in in a lounge where staff just rattled off in 15min despite our discomfort from airport ride and humid weather WITHOUT a welcome drink nor a wet towel. Staff behind the desks were either always looking down or were not smiling. Even when we walked in Accor lounge where my wife is a member, no staff approached us. But staff like Gaby and Au who took initiatives to assist us. And, the uniformed guard at the gate would smiled n saluted each time he saw us. We had a noisy aircon in our room as the hotel is dated. We had difficulties with the curtains as they were stuck in the curved tracks at the corners. These were not solved even highlighted. As we loved Phuket as our 1st honeymoon site and since then we have returned more than 10 times for our anniversaries. Sorry, this will not be a stay we would return to.

AccorHotels certified review
Adg Families - 09/07/2017
« Family Holiday - Phuket »

This hotel was very suitable for our needs as a family. It was close to everything around Patong! Au at the front counter was the most beautiful and helpful lady. Always looking at trying to help us book anything or even just checking to ensure that we were having an amazing time!

AccorHotels certified review
Rebecca Families - 09/07/2017

Lovely hotel. Great location. Large pool was the highlight, with swim up bar. Pool perfect for kids. Family room was nice and opened up straight into pool area. Kids Club was a let down. It was small and worker wasn't very friendly. Overall a fantastic hotel!

AccorHotels certified review
Kana Families - 08/07/2017
« Excellent service from all the staff »

This was our second stY at the hotel. All the staff are fantastic, very helpful. Jane & Clara took care of all our needs. Kids were very well looked after at the kids club. And the Spa team are amazing. They have the best treatments. So close to the beach, restaurants, shops. Great location.

AccorHotels certified review
Steven G. Couples - 06/07/2017
« Great  »

Was a great experience at novotel Staff were helpful and kind Pool was great Breakfast and dinners were awesome at hotel Thank you for the wonderful experience

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