Hotel - Novotel Phuket Vintage Park Resort
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Novotel Phuket Vintage Park Resort Hotel

4.5/5 2,477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Enjoy sleek comfort and spaciousness in a stylish room designed to meet all your needs. Pamper yourself with a spectacular pool view from your own private balcony, and stay connected with our free WIFI access throughtout the resort.

  • 303 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 56 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,157 reviews

Our guest reviews for Novotel Phuket Vintage Park Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,477 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 14/08/2018 AccorHotels certified review
« Very good »

Very good place for a family

Kim H. Families - 13/08/2018 AccorHotels certified review
« The Phuket Novotel Vintage Hotel is great. »

The staff is very kind and nice to travel with family and the location is so close to downtown.

Iva L. Families - 13/08/2018 AccorHotels certified review
« Average »

Good 1. The service of front desk is nice and helpful Improvement 1. The 1st day arrival, no electricity provide until evening, it is very dark in the room. 2. For cleaning, it seems not very good because the bed sheet still have sands after cleaning (we go to Patong beach) . 3. the bathroom facilities is old, the towel is a little bit YELLOW, not white colour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please allow me to explain some point. The electricity was outage on the arrival, it happened whole Patong areas which was out of our controlled. We can do only contacting the Patong municipality to know approximately time to repair. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Anonymous Couples - 12/08/2018 AccorHotels certified review
« Wonderful stay »

Fantastic breakfast and service all over

Michael L. F. D. Families - 11/08/2018 AccorHotels certified review
« The name of the paradise is Novotel Vintage »

The Headline is the reality….. what a fantastic place! When you come inside you feel already you are dreaming, but when you go straight on and see the fantastic pool escape, you will think the paradise should be looking like this. Nicolas Girard and his team are the best hosts we have ever met in our life. rooms are comfortable, with pool Access is fantastic.. (-: and the Food and Drinks are pretty good. From Novotel to the beach is Five minutes walking. So, don´t think too much, book and enjoy….. they have won the award for the best Spa of Thailand already, and they will win the award for the best Ressort for sure, too!

Anonymous Families - 09/08/2018 AccorHotels certified review

All my family and friends we very happy with your hotel and all so fun time for this holiday. Thanks for all you survived. Thinking for next holiday with you again !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Warm greeting from Novotel Phuket Vintage Park Resort. We hope you had a safe and pleasant journey to your next destination. It was a real pleasure to have you staying in our hotel and it seems that your experience in Phuket left you with memorable souvenirs. Your feedback serves as an encouragement to all of our staff as we strive to provide each of our guests with the best of Thai Hospitality. Seeing that we have succeeded is the most important reward that we can receive. Thank you again for sharing your experience. Do not hesitate to contact us directly at h8… in order to have more information about our returning guest promotion and enjoy additional benefits. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

K. Families - 08/08/2018 AccorHotels certified review
« Excellent »

Excellent service nice property staff well behaved

Steven G. Friends - 05/08/2018 AccorHotels certified review
« Great »

Wonferful great staff helpful and polite Rooms were great Only down side was went to dinner at hotel surf and turf but there were not streaks plus I dont eat seafood -that was the only let down

Ali Y. Families - 05/08/2018 AccorHotels certified review
« Pleasant stay at Novatel Vintage »

Pleasant overall, great location and facilities. Wonderful staff and amazing experience with the tour reservation trainees.

Maryam Families - 04/08/2018 AccorHotels certified review
« hello »

excellent

Anonymous Friends - 03/08/2018 AccorHotels certified review
« Great stay at Hotel »

Nice hotel with convenience location. The service is good expecially is Jane who is working in the lounge. I would like to express my heartfelt thanks to Jane for helping us to arrange 4 rooms close each other.

Tarun A. Friends - 03/08/2018 AccorHotels certified review
« Was a gud stay with u »

Really nice hotel with very guud staff along with luvvly behave and sweet smile on their face. The very beautiful accomodation and the swimming pool even.In short luvvly place and see u soon again when visit to Phuket and wanna know if u hav any of ur branch in Bangkok even.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Warm greeting from Novotel Phuket Vintage Park Resort. We hope you had a safe and pleasant journey to your next destination. It was a real pleasure to have you staying in our hotel and it seems that your experience in Phuket left you with memorable souvenirs. Your feedback serves as an encouragement to all of our staff as we strive to provide each of our guests with the best of Thai Hospitality. Seeing that we have succeeded is the most important reward that we can receive. We thank you again for sharing your experience. Do not hesitate to contact us directly at h8… in order to have more information about our returning guest promotion and enjoy additional benefits. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Kevin C. Families - 02/08/2018 AccorHotels certified review
« Novotel Phuket gived my familiy and me a wonderful holiday »

A wonderful holiday is starting from reception desk of hotel. Especially is we found a staff was come from Taiwan, she always provide friendly various assistance with a best smile in her face that we thanks her so much.

Chua Families - 02/08/2018 AccorHotels certified review
« Very comfortable stay and staff were very attentive. »

Enjoyed the short stay at Novotel. The Spa was good and the staff also accommodating. Breakfast staff were also very attentive and helpful. However, food spread could have more variety. More local selections would have been appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Sawasdee and We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Fred O. Friends - 31/07/2018 AccorHotels certified review
« Wonderful location, Staff and service »

Really enjoyed my stay. Staff were most friendly and helpful! Hotel is in a great location.

Louis G. Business - 30/07/2018 AccorHotels certified review
« Delighted by the experience »

Been on a 2 days business trip and cant even dream of a better place to stay in Patong. The hotel and the staff were above expectations. From the check in to the last goodbye this place make you feel like home.

X. Y. Solo - 29/07/2018 AccorHotels certified review
« A nice, pretty place for vacation. »

General speaking, I like to stay in this hotel, and like to experience the swimming pool and In Balance SPA. Especially the hotel receptionist Julie, the SPA receptionist Feli, and the therapist Fon, they all made me feeling like at home. Thank you all guys great job!

Ym P. Families - 28/07/2018 AccorHotels certified review
« Lousy arrangement on late check-out and Poor service on Spa »

We stayed in your hotel from 14th to 16th July 2018 with a group of 10 family members in 4 rooms. Unluckily my dad suddenly got gastroenteritis infection in the morning of 16th July. Some of our members needed to send him to hospital immediately, so we had applied for late check-out till 2:00 pm for 2 of our rooms. However, when we rushed to pack our luggage, doors of all the 4 rooms automatically locked at 12:00. We needed to rush down to lobby to inform your staff of the situation due to the lousy arrangement, which had resulted in an adverse impact to us (mentioned below). However, the most terrible experience was in the In-balance Spa. Originally 3 of our members had booked the spa treatment at 12:00 in In-Balance Spa. Due to the above-mentioned door locked case, they had been late for around 5 minutes to the spa. When they arrived at the Spa, they didn't see any welcoming attitude of the receptionist. Long face got more serious after they were found being late for their appointments. Due to the above-mentioned infection of my dad (which was unpredictable), my brother-in-law could not attend the appointment for rushing to hospital with my dad. When they paid the bill, they found there was 50% charge of the booking of my brother-in-law. But the staff did not tell them about that charge during the registration. If the staff had politely reminded us the 50% charge in the very beginning, we would have arranged one of our family members to replace my brother-in-law's booking. I would like to thank the help of the staff at the front desk to arrange the wheelchair for my dad and the booking of car to the clinic in the morning of 16th July in such a efficient way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All feedback is extremely important to us as they assist my team with an ongoing opportunity to improve our product and services. I will be sharing your feedback with my team so that we can address the issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Yossi P. Families - 24/07/2018 AccorHotels certified review
« Great and fabulous place »

Its a gorgeous hotel with the best hospitality, very good food and we will be sure return to this hotel, this is the best hotel i have been in thiland.!!

Shaun C. L. K. Families - 24/07/2018 AccorHotels certified review
« Good location and comfortable stay. »

Overall the stay was well worth the expenses. Good experiences throughout the hotel. The spa was a wonderfully set up. The kids club and the gym was however a little cram.

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