Hotel - Novotel Phuket Vintage Park Resort
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Novotel Phuket Vintage Park Resort Hotel

4.5/5 3,156 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Enjoy sleek comfort and spaciousness in a stylish room designed to meet all your needs. Pamper yourself with a spectacular pool view from your own private balcony, and stay connected with our free WIFI access throughtout the resort.

  • 303 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 56 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,884 reviews

Our guest reviews for Novotel Phuket Vintage Park Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,156 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Amram G. Families - 14/03/2019 AccorHotels certified review
« One of the best hotels we ever stayed in. »

From the very start and up to the end of our stay, the service has been extremely kind. The hotel has everything you need for the perfect vacation. We will surely visit you again!

Priyanshu G. Friends - 13/03/2019 AccorHotels certified review
« Perfect location »

Amazing!! Accessible from anywhere in Patong

Family - 12/03/2019 TripAdvisor review
« Good location but poor service »

The towels were grey and worn out. The bed was hard and uncomfortable. One day during our stay the housekeeper did not replace the toilet roll because they ran out of them. The wifi was a pain because you needed to re-log in with the username and password every several hours. The username and password were not your name and room number so you needed to carry around a piece of paper to remember them. The receptionist would not give me a new password as I had forgotten to carry my piece of paper around. She went into the system to search for the user name and password but I saw there were stacks of papers with different user names and passwords. I lost my room card, and they wanted to charge me 100 Baht for a replacement - it's a simple plastic card. Overall it was not a pleasant stay.

Phoom's F. Families - 11/03/2019 AccorHotels certified review
« Great service , Great location. Great for all »

So impress for all of this place.All staff was great service mind.Room was great. Will back soon.Thank you.

Anonymous Families - 08/03/2019 AccorHotels certified review
« Nice hotel »

Really Nice hotel, good location, food and service

Ajay Families - 05/03/2019 AccorHotels certified review
« Good stay, Need to improve breakfast. »

Stay was good, staff is polite and helpful, Ambience is very good, services quick, only request is a lot of Indians stay at this hotel so there should be some good food options in breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Joachim Families - 05/03/2019 AccorHotels certified review
« Big pool »

Over two weeks. Good hotell wih large pool and poolbsr

Me H. Friends - 04/03/2019 AccorHotels certified review
« 4th year a row staying at this resort »

Holiday was smooth, staff were average, hotel food I wouldn't eat again.

Blair E. Families - 03/03/2019 AccorHotels certified review
« Excellent »

Always really good will definitely be back we love it every time we stay

Mohamedameen A. Solo - 03/03/2019 AccorHotels certified review
« Good hotel not so good breakfast »

The hotel was great clean room mostly friendly staffs easy check in and out fantastic location but the breakfast needs more diversity very few choices especially for muslin Guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Jo C. Couples - 02/03/2019 AccorHotels certified review
« Excellent »

We had a totally great time. The staff were always excellent.

Ahmad H. B. M. B. Couples - 27/02/2019 AccorHotels certified review
« Will come back again. »

Upon arrival, your guest relations manager, Jane, is very welcoming and attentive to us. We really appreciate her excellent service. Room 2101 was good. My wife and I love the location. Food at breakfast buffet were excellent with a huge spread. Love the attentive and friendly service from the staff and chefs. All in all, it was an awesome experience with nothing to complain about. Thank you to the great team of Novotel Phuket Vintage Park Resort.

Bart W. Families - 26/02/2019 AccorHotels certified review
« Relaxing »

The resort was nice and the pool was great. Kids club was not really what our 8 year old kids were expecting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

J.p. Families - 24/02/2019 AccorHotels certified review
« Great Staff ... but Rooms lacking »

Being a longtime Le Club Accor member I'm used to the best facilities of the hotel - unfortunately the package booking meant that membership wasn't honoured ... Room was OK but very noisy - adjoining door was fiddled with frequently & we could clearly hear the 'neighbours' until all hours. Mould in the bathroom & paint flaking from walls. No water supplied on a number of days which was disappointing. Included Breakfast buffet was below par with dried-up pastries & a pancake machine that regularly failed - no Barista coffee just a disappointing fully auto machine The standout feature was the Pool ... winding through the establishment it was a highlight for us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Imad A. Couples - 22/02/2019 AccorHotels certified review
« not bad »

the staff is very good but the hotel need renovation the management has to review the hotel hygiene daily check up on the room was not satisfied at all I booked for 5 nights but i left in the second nights, every mooring i woke up at 5 am on cocks sound coming from the yard near the hotel I booked in Novotel 4 stars hotel and i didn't expect the above issues specially the cleanliness I will not return back to your hotel on my next trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In regards of your feedback for the cleanliness of the room will taken note and pass to our Executive Housekeeper to ensure it will improve our quality of our services. Pleased to inform that finally the chicken issue already solved, will be ensure that it will not happen again in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Justin Families - 22/02/2019 AccorHotels certified review
« Nice stay with good hospitality. »

It was a very good stay .provided a early check-in ..breakfast menu was awesome ..they have Indian dish in breakfast.pool access rooms are the best one they have..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Mansha Families - 21/02/2019 AccorHotels certified review
« Pool ... pool and more pool »

We came for a family vacation . There was 7 of us in our group including my 3 year old daughter . I think she enjoyed the stay at your hotel the most . She loves the pool . And she was so excited to have her own bed in our room . Our room was nicely set . We had a huge bed (2 double bed into 1) and a couch bed set just for our toddler in her own corner . That made our room extra special compared to our parents and siblings room .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Liam S. Solo - 21/02/2019 AccorHotels certified review
« Good. »

Nice.

Sai T. Families - 20/02/2019 AccorHotels certified review
« Great Hotel for Family Vacation! »

We were warmly welcomed. Very glad that we booked the pool access room. All can dip in and out of the pool anytime straight from the room. Excellent Pool, great atmosphere, comfortable room. A bit disappointed with the breakfast, serving the same food for 4 straight days that we stayed. We have tried the room service but the food can be better. Food are served for Le Club members in the evening at the bar but disappointed that not so much variety and drinks are not included. We have spent the week before at Novotel Ploenchit Bangkok and what they serve there for members in the evening was excellent. Miles away to catch up from Novotel Phuket Vintage Park Resort. Apart from that, we had an excellent stay there, great locations and tour desk was very helpful. Will definitely stay there again and expecting better food next time. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Girard General Manager Novotel Phuket Vintage Park Resort

Ken T. Families - 20/02/2019 AccorHotels certified review
« Staff are great and helpful, especially Ms. Jane. »

The swimming pool is excellent and my kids are so enjoyable with it.

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