Hotel - Novotel Phuket Vintage Park Resort
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Novotel Phuket Vintage Park Resort Hotel

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4.5/5 2,164 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Outdoor unheated pool
  • Buffet Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Billiards/Snooker

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Enjoy sleek comfort and spaciousness in a stylish room designed to meet all your needs. Pamper yourself with a spectacular pool view from your own private balcony, and stay connected with our free WIFI access throughtout the resort.

  • 303 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,360 reviews

Our guest reviews for Novotel Phuket Vintage Park Resort

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,164 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Azniyati Couples - 14/11/2017
« Great Moments & Joy to Remember »

Awesome Pool. Spacious Room. Definitely will come & stay again in here.

AccorHotels certified review
Rahul A. Couples - 13/11/2017
« Wonderful »

It was a very wonderful experience to stay in Novotel vintage Phuket..all staff and entire person are very friendly n helpful and the property is very beautiful..

AccorHotels certified review
Kay W. Couples - 11/11/2017
« Great holiday destination »

The staff were lovely always ready to help. The room was clean the bed was comfortable and the balcony was an extra benefit especially the view of the pool The pool was fantastic a space for everyone The restaurant meals were ok The only downfall was the service in the bar at happy hour we had to wait 20 minutes each time before being served.

AccorHotels certified review
Lauren Families - 11/11/2017
« Lauren »

Very friendly staff & excellent customer service. Great for families with kids. Beautiful massive swimming pool to be enjoyed by both adults & children & the buffet breakfast was delicious. Overall a superb experience

AccorHotels certified review
Steve Friends - 10/11/2017
« Not bad but not great »

This is a beautiful looking resort with the reception and lobby area being particularly impressive. Upon check in, my Accor Gold Status was acknowledged and I was whisked off to a private area to complete the formalities and then shown to my room. The normal club Accor extras were present with a room upgrade, large bowl of fruit and voucher for a free welcome drink included. All much appreciated. The resort has a huge lagoon style pool which was immaculately clean and well laid out. A large swim up bar and restaurant area were situated at one end. Every area of the property was very clean and well maintained, including my room which had a small balcony and overlooked the pool. That's where the compliments stop I'm afraid. Everything else was a little 'off'. For instance the breakfast buffet had a wide selection of foods, but most were of poor quality or prepared badly. The bacon on my first breakfast was so cold it must have come straight from the fridge into the warmer, bypassing the reheating stage. The fried eggs were presented under lamps and were luke warm and a skin had formed on the yolks. Yuck! All of the bakery items seemed to be at least a day old and stale tasting. The balcony had only one chair. I noticed that all the other ones had only one chair too. Totally bizarre. I've no idea what thought process led to the decision that only 1 guest would want to sit out on the balcony at a time. Service at the swim up bar was disorganised, soulless and slow. The bill ALWAYS arrived before the drinks. In fact the majority of staff had a sullen and disinterested disposition and it seemed like maybe they had all received a group 'telling off'. The staff are what make a resort holiday special, so this was the aspect I found the most disappointing. The prices were fair for a resort, although of course were at least double what you would expect to pay outside. The most gaulling part was that the bill always arrived before the drinks or food. It seemed that charging the guest was the primary focus, not the delivery of great service or food. So all in all, my 3 nights at this Novotel were a slightly disappointing start to my holiday. Nothing was particularly bad. Or good. With so many great hotels in the area, in future I would definitely choose one with a happier staff where the management focused on service not accountancy.

AccorHotels certified review
Anthony L. Solo - 02/11/2017
« MR »

From the reception to housekeeping to front of house staff in the restaurant, I love the whole experience.

AccorHotels certified review
Monica Families - 01/11/2017
« It was great »

It was great, location/staffs were good

AccorHotels certified review
Preecha T. Families - 01/11/2017
« Good Vacation »

Good time for my family to visit here. We will be come back here again next time.

AccorHotels certified review
Slav Families - 01/11/2017
« Amazing staff, location and Ammenities »

It was my second stay, pool is amazing, rooms are clean and have everything I need, staff are the best

AccorHotels certified review
Saheed K. Friends - 31/10/2017
« Extreme hospitality »

it was a wonderful experience with Novotel ,Pukhet. Staff are down to the earth and they know what guest expect and live unto it. I did not meet a single staff who does ignore customer and the care is extreme and hospitable. Very good spread of breakfast and room service is excellent. The pool, pool bar, and its attentiveness are an added service excellence to the crew who work for and the Management which takes care.

AccorHotels certified review
Chris C. Friends - 31/10/2017
« As expected »

Quite comfortable

AccorHotels certified review
Joen I. Couples - 31/10/2017
« Excellent. hotel, very good service »

Excellent service of kindly staffs in Novotel Vintage Park Hotel. Not only the staffs, the environment of hotel also gave my family a precious moment to our vacation. I have no doubt that probably will choose Novotel next year.

AccorHotels certified review
Deepak K. Families - 30/10/2017
« Excellent hotel at ideal location with cooperative staff »

We loved our stay and extremely satisfies with all the facilities and cooperative staff.

AccorHotels certified review
Daniel C. Solo - 30/10/2017
« Novotel vintage park »

Very good stay, wonderful staff in all departments.

AccorHotels certified review
Christie Families - 30/10/2017
« Could be better »

Customer service was terrible, communication not great with reception, hotel was clean, got charged twice for some things and took a long time to explain the errors

AccorHotels certified review
Umeshkumar S. Families - 30/10/2017

Being Indian Jain only issue is with veg food rest experience is very comfortable

TripAdvisor review
Family - 30/10/2017
« TWO WEEKS FLEW »

Why did the two weeks fly? Because the Novotel Vintage Resort is such a pleasant place to stay. The service is top shelf with welcoming smiles and a desire to please. Staff are also personally very engaging ready to greet and meet with you. Service at all levels is 5 star. The rooms are very comfortable and spacious. You will have plenty of clothes storage and areas to rest. In the room there is a couch and each room has a balcony with a chair. Bathrooms are spacious including large shower and bath. Each has a hand held appliance and the shower has a large shower head. Room is cleaned every day and all needs are replenished including two bottles of water each day. The room ambience is Thai, coloured for relaxation and is a real haven at any time of the day and night. Pool is the largest you would ever see. Comprising bar, snacks, towels and sports channels. Toilets and showers for rinsing are also nearby. Great outdoor relaxation area. In Balance spa is really good. Specials are available and according to family reports the coconut scrub is excellent. The location of the resort is very handy to both ends of Patong beach. Five minutes to the beach, ten minutes to Jungceylon. The time flew because we enjoyed our time not only at a resort but with great staff who are motivated to make your journey the best. Thanks to Nicolas, Boy, Jane, Clara, Apple, Jum,Tik, Able, Aon,Tiger and Malisa of course. We had a lot of fun with you all thanks and to others we dealt with thanks also. Keep up the great work. See you again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giacomosfriend, Always good to see you and indeed, those 2 weeks went so fast. I couldn't realize that it was already time for you to return home. Probably due to the fact that over the years, we are welcoming you as friends. Thank you for let us know that your holiday went again perfectly and we definitely looking forward to your return next year. "It's a lot better at Novotel" Nicolas Girard General Manager

AccorHotels certified review
Paul Families - 29/10/2017

Fantastic facilities and very welcoming staff

AccorHotels certified review
Graeme B. Families - 29/10/2017
« NOVOTEL VINTAGE AND PHUKET BOTH EXCELENT »

We just always feel welcome and valued when we stay at this Novotel. Nothing is ever too much trouble and consequently there is never any problems. If there is say the air conditioner didn't seem quite right it was given full attention with a view to a pleasing and fully fixed outcome. The good manners and smiles of all the staff makes being around the resort very pleasant at all times. This is the first thing that strikes you about this resort hotel. Prior to arrival it is a very easy matter to arrange transfers and the service is very reliable. When you arrive at the hotel they are completely ready for you. From our home we arrive at around 10pm in the evening. Our priority is to sleep and the check in is very sleek including refresher towel and cool drink. Meanwhile we had been greeted warmly at the lobby by the staff and our luggage was well on it's way to our room. We are escorted to our room and the staff are not perfunctory but smiling and happy to show us the way. Everything is checked at room and it is made sure that for this evening we have no further needs. Perfect all good thank you and see you tomorrow. The rooms are very comfortable in size. The lighting is very good and easy to navigate. Bathroom and shower has plenty of room with either large shower or bath both with hand held appliances or large shower head. Beds are hard but you have a variety of choices including toppers and pillows. Personal comfort is attainable through choice. We also have a chair, desk, two mirrors, day bed and balcony with chair. Our room is a haven of comfort and peace. The pool is the best the biggest you have ever seen. Plenty of chairs, shade options and pool bar with poolside menu. Happy hour is just so. Square restaurant covers breakfast, lunch and dinner. There is more than enough variety at all times with any variation and need attended to. Daily specials, little surprises and a well motivated staff produce really tasty meals and snacks. Head Chef and assistants are always very accessible. In Balance spa is beautiful. So quiet, inviting and serene. Welcome beverage, slippers and large rooms with showers dual, tables, chair, wardrobe and basins for couples. Lighting and ambience is perfect. Treatments are awesome and tailored. Plenty of variety, skill and relaxation. Worth 6 star. Overall we love this hotel/resort would come back regularly and would recommend to anybody. It's strength is the beauty of the Management and staff complemented by really good quality buildings, fixtures and lay out. Congratulations to all involved.

AccorHotels certified review
Mez Friends - 28/10/2017
« Was fantastic hotel. Staff friendly and helpful and pool was amazing »

Fantastic hotel. Great location to most things. The rooms were clean and tidy and good size for 2 people. Could look at two smaller chairs on balcony as only one person could sit outside. Pool was amazing and the service was faultless in every area of the hotel. Would recommend to anyone to stay here

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