ibis De Haan Hotel 3 stars

TripAdvisor rating 4.0/5 349 reviews
ibis De Haan
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+ 18 Services
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Hotel extras

  • Free WIFI in the hotel

  • Near the Belgium coast

  • Easy access by car and train

  • Free use of the swimming pool

  • Bicycle hire facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Leisure and activities
  • Swimming pool
  • Boat excursions
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis De Haan

Wenduinesteenweg 136
8420
de haan
belgium

Tel: +3259242030

Fax: (+32)59242031

Contact email

Check-in from 14h00

Check out up to 12h00

  • BRUGGE-WENDUINE-DE HAAN :   31 DE ZWARTE KIEZEL

  • DE PANNE-OOSTENDE KNOKKE :   DE DWARTE KIEZEL

  • By plane

    BRUSSELS NATIONAL At 121km / 75 miles

  • By train

    ZWARTE KIEZEL At 0km / 0 miles

GPS :51.281822, 3.052747

Our accommodations

The rooms are modern and inviting with a comfortable bed and functional bathroom. Everything you need to feel at home.

Standard room with 1 double bed or 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • High speed internet
  • Business Desk

Standard Room with 1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 25
  • High speed internet
  • Business Desk

Superior room with 1 double bed or 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: Cafe

Small restauration

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 63

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis De Haan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,260 reviews

tripadvisor

TripAdvisor Rating 4.0/5

349 reviews

very pleasant stay in a convenient location

Customer review rating 4.3/5

Andrew Families - 07/10/2019 AccorHotels review

easy check in. comfortable bed and room helpful staff

Comfortable, clean and professional.

Customer review rating 4.3/5

A J. W. Couples - 06/10/2019 AccorHotels review

The hotel was clean and the room comfortable and of a reasonable size. The bar and breakfast areas were spacious and the breakfast selection - both hot and cold, was very good. I would only say that if anything, the hotel seemed a little understaffed.

Great overnight stay, perfect location, peaceful and quiet.

Customer review rating 4.3/5

Fourseas Friends - 30/09/2019 AccorHotels review

Perfect for short break and for our visit. Extremely friendly and helpful team at hotel, good choice at breakfast and ample parking.

Customer review rating 4.3/5

Jean G. Couples - 30/09/2019 AccorHotels review

We cannot complain about the room, nor the service, but we have to complain about your parking fee. We've been staying in different Ibis Hotels ( Germany, France, Belgium ), nowhere we were charged for an open parking lot without any security at Eur 8 per day. Think it over!!! Could be bad publicity.

Dear Jean G., Thank you for taking the time to share your experience with us. Our team thanks you for your kind words about our friendly service and guest room, however we are sorry to hear that the price of our parking did not completely meet your expectations. Many of our guests consider paying the small charge for our, indeed, secured private parking to be fair; we are sorry you weren't satisfied in this regard. Rest assured that we have taken note of your feedback. Nevertheless, we hope to be able to welcome you back for a more enjoyable experience in the future. Best wishes, Steven Vandevelde, General Manager

Top

Customer review rating 4.3/5

Melissa Couples - 24/09/2019 AccorHotels review

Leuk modern hotel.

Very clean and comfortable.

Customer review rating 4.3/5

Anonymous Couples - 15/09/2019 AccorHotels review

Arrival process ok. Unfortunately, no luggage trolley available to assist elderly clients.

Dear guest. Thank you for taking the time to share your experience with us. Thank you for complimenting our hotel in general, and especially our rooms and high standards of cleanliness. We will certainly consider your feedback for luggage trolley closely while continuing to improve our product and services. Your complete satisfaction is our top priority and we hope to welcome you again for an improved stay. We look forward to welcoming you back. Best wishes, Steven Vandevelde, General Manager

DE HAAN 4 DAY BREAK

TripAdvisor rating 4.0/5

marval571 Couples - 14/09/2019 TripAdvisor review

Hotel was very comfortable and staff were really friendly and helpful, although it was quite away from centre of town. Beds a bit on the small side and tea/coffee facilities in the room would have been nice.

Dear Marval571. Thank you for taking the time to share your experience with us. We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your needs and expectations. Thank you for highlighting our peaceful location within walking or biking distance to the beach. We do have a variety of rooms to offer some include expanded amenities, our team would, of course, be happy to offer upon any return visit. We look forward to welcoming you again in the future. Kindest regards, Steven Vandevelde, General Manager

Nice rooms and good facilities.

Customer review rating 4.3/5

E M. Families - 07/09/2019 AccorHotels review

One of our pre-booked rooms was not available, so we were given an upgraded one which we were happy about. We had to wait about 45 minutes for our rooms to be available on arrival. Other than this initial difficulty, we had a very nice stay, enjoying the facilities and breakfasts. I booked online, and also by telephone to ensure we had adjoining rooms.

Dear E M, Thank you for taking the time to share your experience with us. It is wonderful to know that you had an overall pleasant stay. We would like to apologize again for the wait, however we are glad that you appreciated your upgraded room as the comfort of our guests is very important to us. Thank you for letting us know that you also enjoyed the wide variety of foods at our breakfast buffet. We look forward to seeing you on your next visit. Kind regards, Steven Vandevelde, General Manager

Nice stay on the beach

Customer review rating 4.3/5

K D. Couples - 02/09/2019 AccorHotels review

Nice hotel in the middle between Wenduine and De Haan. Nice walk in both directions. Relaxing pool and play area for Kids. Good service and modern rooms. Friendly staff.

Great stay, modern hotel, enjoyable pool with beach nearby

Customer review rating 4.3/5

Nicolas Families - 02/09/2019 AccorHotels review

Great experience. We decided to stay a night and 2 days in this hotel with family. The hotel is pretty new (3 years), and has a lot of accommodations. The pool is heated, and even when the weather is not fully sunny, the pool is really enjoyable. A suggestion: propose more hot snacks/meals at the restaurant. There are not a lot of restaurants nearby, and it would be more attractive to add some hot meals at the menu. When we arrived (at +/- 2PM) no more soups were available. Prices were OK fore some meals (e.g. soups) but a bit high for others (pizzas, etc.). Nevertheless, our stay was very pleasant, and the staff really available to answer our needs/questions. Thank you

Dear Nicolas. Thank you for taking the time to share your experience with us. It is rewarding to know that you appreciated our wonderful service and high-quality, contemporary facilities. It is also nice to hear that you found our rooms and swimming pool to be so enjoyable during your visit. Nevertheless, we have duly noted your comments regarding the restaurant as well as our food options and will take your remarks under advisement for future improvements. We truly hope to see you again soon. Kind regards, Steven Vandevelde, General Manager

Best Hotel in the Zeebrugge Area

TripAdvisor rating 4.0/5

TheBooRadley Business - 02/09/2019 TripAdvisor review

Always the best stay; good value, comfortable and clean rooms, great pool, free Wi-Fi, excellent bar food and above all the best staff! If staying in the area definitely a recommendation for a great stay!

Dear TheBooRadley, Thank you very much for your kind review. It is wonderful to hear that you had a pleasant stay with us. We aim to provide comfortable accommodations for good value, so it is rewarding to know you were satisfied in this regard. We are pleased to know that you enjoyed our pool facilities and bar. Thank you for your kind recommendation and mention of our team, your words are greatly appreciated. All of the team hope to see you again in the future. Best wishes, Steven Vandevelde, General Manager

Out of Town

TripAdvisor rating 4.0/5

arthuredge2019 Solo travel - 11/08/2019 TripAdvisor review

I was staying overnight , on an extended road trip. Location ideal if you needed to stay near main coastal motorway, but do not want the confusion of a major city or town on route. This hotel best suited to those wanting a seaside location(more than one night in transit) Family friendly. Modern hotel with a nice outdoor swimming pool. Some distance from centre of Town, which looked very good. The rooms are functional rather than comfortable, in a holiday sense. Bathroom tiny but again functional and well equipped..Hotel ideal for a business, come brief holiday trip with the family.

Dear Arthur, Thank you for taking the time to share your experience with us. We appreciate your mention of our location, many of our guests enjoy our calm location away from the hustle and bustle of the city. We sincerely hope that everything else met expectations during your stay and have noted the feedback for improvement. Your complete satisfaction is our top priority and our team hopes to welcome you again in the future. We look forward to welcoming you again. Best regards, Steven Vandevelde, General Manager

Less than impressed

Customer review rating 4.3/5

Jeremy R. Couples - 06/08/2019 AccorHotels review

Having stayed in Many Accor hotels, our overall experience was disappointing. We were surprised ,to have to pay 8 Euro for car parking in the hotel car park, despite the hotel being situated a good kilometer outside the town and sea front. The reception staff were offhand, and gave a could not care less attitude. We were allocated an accessible room, which was spacious but bland. This was not the room type requested.

Dear Jeremy, Thank you for taking time to write a review. We regret to hear that we did not meet your expectations for service, we pride ourselves on our usual high level of customer service and care. We have taken note of your comments and will address this with our team. We are sorry that your room didn't meet your expectations, unfortunately we aren't always able to guarantee requests from guests due to capacity. On this occasion we were extremely busy, and had to allocate accessible rooms to some non disabled guests, we regret this was not to your satisfaction. Many of our guests consider paying the small charge for a secured private parking is fair, we are sorry you weren't satisfied in this regard. We hope to be able to welcome you back for a more enjoyable experience in the future. Best wishes, Steven Vandevelde, General Manager

Very good, will stay at Ibis De Haan again

Customer review rating 4.3/5

Anonymous Solo - 05/08/2019 AccorHotels review

Friendly staff, very clean rooms and great breakfast

Prima

Customer review rating 4.3/5

Hand Couples - 05/08/2019 AccorHotels review

Prima

Weekend at the coast

Customer review rating 4.3/5

V. P. Families - 28/07/2019 AccorHotels review

Check-in without any problems. Room functional, modern and clean. Breakfast buffet with a good choice of foods. Pool and terras a little chaotic. Tables not cleaned off. Lounge chairs broken. The bar in the evening hopelessly understaffed. Long waiting times to get served. Check-out without any problems. Staff was friendly and helpfull.

Dear P., Thank you for taking the time to share your experience with us. We are pleased that we were able to meet many of your expectations. However sorry to hear that you experienced any lapse of service due to the high volume during your stay. We hope that despite this, you will consider us for a return visit. Thank you for your kind words towards our team, your complete satisfaction is our top priority. All of the team hope to see you again in the future. Best regards, Bert Degryse, General Manager

The hotel is great but like in many IBIS now it is no longer possible to open windows.

Customer review rating 4.3/5

S Couples - 22/07/2019 AccorHotels review

Not being able to open the windows is a problem for people who are claustrophobic. We were authorized to open the window but we could not close it again and were asked to sign a document saying that any theft would be how responsibility. This is a bit too far fetched. Each customer should have a key to his own window.

Dear Guest, Thank you for reviewing your recent stay with us. We would like to thank you for your kind appreciation of our hotel. However, we apologise for any discomfort you experienced with the windows. Due to security reasons we follow a standard operating procedure where a document needs to be signed by our guest if they require to open a window. Nevertheless, we would like to thank you for your kind suggestion and will certainly pass on your valuable feedback to our management team for future consideration. We hope to welcome you back. Best wishes, Bert Degryse, General Manager

Mr

Customer review rating 4.3/5

Anonymous Couples - 17/07/2019 AccorHotels review

The facilities were good and the overall booking and service worked fine. The location and hotel suited are requirements well

Nice hotel in nice location

TripAdvisor rating 4.0/5

Colin L Solo travel - 14/07/2019 TripAdvisor review

The hotel is near the beach and the coast tram line. It is in a very nice woodland area ( which has an excellent chippy!) The staff are professional, courteous and professional. Rooms seem more spacious that the usual Ibis with excellent views. Beds, pillows and wifi are excellent. Breakfast is good. Within easy reach of Ostend and Blankenberg. De Haan, which is 2 stops on the tram is very nice.

Dear Colin, Thank you for this great review. We work hard to meet your expectations, and we’re happy to hear we got a thumbs up from you for our comfortable rooms, we believe a good night' sleep is a top priority for our guests. Thank you for recognising the quality service our dedicated team members; I will pass on your compliments and they will be delighted to know the impact they made on your experience. We would love to welcome you back in the future. Best regards, Bert Degryse, General Manager

Nice hotel on Belgium coast near De Haan

Customer review rating 4.3/5

Colin Solo - 13/07/2019 AccorHotels review

Rooms were spacious and clean. Hotel quiet with nice views of woods and countryside. Hotel staff professional, courteous and friendly. Breakfast good. Ideal for a couple of nights stay if you want to explore this part of the coast. About 10 minutes walk through woods from nearest tram stop-De Haan Zwarte Kiezel. Trams run every 10 minutes until about 8pm. Less frequently later until just before 1am.. Excellent chip shop after you come out of the woods, just a few minutes before hotel.

Dear Colin, Thank you very much for this kind review. It's great to know you had an enjoyable stay and appreciated our peaceful location, with transport options available nearby. We appreciate the wealth of details you have provided which we are sure will be of great interest to other travellers. We look forward to seeing you again in the future. Best regards, Bert Degryse, General Manager
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