Hotel - ibis Styles London Croydon
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Croydon Hotel

3.5/5 816 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Our rooms

  • 119 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 1,773 reviews

Our guest reviews for ibis Styles London Croydon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 816 reviews
Naser G. Business - 19/09/2018 AccorHotels certified review
« Dr »

excellent location, clean, nice helpful staff, very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NASER G., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Ainara Business - 19/09/2018 AccorHotels certified review
« Staying at a solo »

The room was clean and perfect for one or 2 people. However, there was an issue with the noise from the street. A couple of months ago I stayed there and had no problems or inconvenients, probably where the room was got less noise (although it was situated in front of the main road and the last room was at a side of the hotel). But, I believe that the issue came because the window had a problem where it couldn’t be possible to fully close it (I advised about it). For the rest I’m happy out, breakfast was great and the staff was very polite and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AINARA J., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Anonymous Business - 18/09/2018 AccorHotels certified review
« Friendly and helpful staff but the hotel rooms are uncomfortable. »

Location is the only reason we stayed at this hotel because we need to be near Croydon University Hospital, otherwise I would never book it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALI A., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Trish Friends - 17/09/2018 AccorHotels certified review
« Trish »

It was lack luster. First, the original room we were assigned smelled awful like a strong chemical smell which we are allergic to. We were moved to a higher room overlooking a roof. It smelled a little better but still smelled awful. We had to put up with the strong chemical smell the whole which was quite nauseating. The internet was awful and struggled to connect each time. The elevator is only available on the second floor up meaning we had to work up to the second floor to get the very slow moving elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA C., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Couples - 16/09/2018 TripAdvisor review
« Good Ibis hotel. »

Nice hotel with breakfast, good for a few days, 10 minutes by bus to train station, 4 zone. Clean, 3 stars, bed not very comfortable, tv, aircon, bathroom. Standard continental breakfast. Ibis as ibis, good basic standard.

Charlotte Couples - 14/09/2018 AccorHotels certified review
« Rooms not up to standards and got double charged »

When we checked in, and got into our rooms, they were not as pictured whatsoever, needed maintenance in areas of the room (shelved were falling off in the barhroom, holes in the walls, lights didn’t always work), the shower was dirty, there wasn’t enough pillows and it didn’t have a proper duvet to sleep in. There wasn’t anywhere substantial to hang your clothes up so we just lived out of our suitcases. Also on the third day in, I came to find that I was double charged for one room and £138 of my money was on hold by your company and the manager of the hotel was not helpful at all, she was making it out that there wasn’t any other money taken off of me, she had “investigated” into the situation and still made out that I was lying even though my bank had confirmed this information for me. I was annoyed and upset that I was left without money on my fiancé’s birthday so he had to pay for everything on his own day which I should have been doing! I’ve never known such terrible customer service from staff and was disgusted that it took until I had to check out for it to finally be resolved! I’ve already left a complaint on your website but no one has got back to me which is unacceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLOTTE M., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Simona Solo - 12/09/2018 AccorHotels certified review
« Simona »

Good for the value!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMONA P., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Anonymous Families - 12/09/2018 AccorHotels certified review

We found everything worked very well. The guy on reception who welcomed us was fantastic: showed me the room so we could double check we could fit three travel cots in, helped me move things around and assisted with our buggies. Breakfast was good. For the price we couldn’t fault the experience for a short family stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATRIN R., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

E. Families - 12/09/2018 AccorHotels certified review
« Good »

Overall was a good hotel for the price we paid. Only thing was that the shower door was broken when we arrived. But everything else was lovely. Breakfast had a good selection of food and easy access to the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEENSON E., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

J W. Business - 08/09/2018 AccorHotels certified review
« Exceeding my expectations. Well done »

Staff were excellent. Fairly clean. Good value for the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN W., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

A M. Families - 07/09/2018 AccorHotels certified review
« A good place to stay »

I have stayed in this place more than occasions and overall satified.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASAD M., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Isma K. Couples - 06/09/2018 AccorHotels certified review
« It was excellent. »

The food was delicious and the staff was friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISMA k., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Kunle L. Families - 06/09/2018 AccorHotels certified review

Nice but some facilities missing, such as refridgerator and microwave in the rooms especially the triple and quadruple rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear KUNLE L., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Paul R. Solo - 30/08/2018 AccorHotels certified review
« not up to previous standards. »

Disappointed,this hotel always used to be staffed by pleasant,helpful,efficient staff,but unfortunately,many of these staff seem to have left and certainly at least one of the new members of staff is not up to the standard I would expect in your company. Over the last few years I have stayed at this hotel multiple times but over the last few stays,this particular member of staff always seems to be on in the evenings when I arrive,normally working on the bar,though this time also on reception. She seems to have limited skills and knowledge on the bar and has a very flippant,don't care attitude! On this occasion I had problems with the wifi connection,which I have only had a problem here once before,on that occasion,when I reported it to a member of staff,they found that there was a problem with the server, which was investigated and sorted. But this member of staff just spoke to me like I was an idiot,said I just need to connect and that my phone was slow! my phone had been fine all day,and I have connected to your wifi many times before. Throughout my stay I was able to connect to the wifi at times,but it continued to drop out. Then when I tried to get a beer from the bar,this same member of staff just said there was no pump beer available,like I should already know this and didn't feel the need to explain why this was the case. I then asked if there was any bottled beer available and if it was properly chilled,to which she said it was cold enough! She then gave me this beer which was clearly not chilled,which was every bit as disgusting as giving me a stone cold coffee! This hotel always seems to look at the bar as a very low priority! I have already booked and paid for my next stay at the start of October and could possibly be coming back in the middle of September,I have been staying regularly at this hotel for about the last six years,probably around eight to ten times a year, but if this is the kind of service and attitude I am to expect from now on, I might have to start looking at taking my business to a different hotel,and that includes all the other people I have brought to and recommended to use this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL R., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

J L. Business - 29/08/2018 AccorHotels certified review
« Convenient and reasonable »

After a bit of form filling at check in, my room was fine, if a little cramped with a large double and single in there. The bar was open and the dining area looked fine. I arrived late and left early so I cannot comment on these facilities. Overall my impression was of an Hotel that was a little bit tired and jaded but perfectly adequate for the price. My one niggle was having to pay £7.50 for the car parking on top of the room rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSS L., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Daniel E. Solo - 29/08/2018 AccorHotels certified review
« Value for money »

Accomedation is excellent for short time stay ideally situated for transport for visits to London and the cost (Brighton). A high standard of service by the staff providing help when required that allows you to feel comfortable to approach to ask for advice when required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL E., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Dr S. J. Families - 27/08/2018 AccorHotels certified review
« Very Nice. »

The Beds were very comfortable. The Shower was very nice. The Sink was too small, but manageable. Room 277 was large. I wish there had been proper chairs to sit on though to watch the TV. A large cupboard would have been nice, to hang more clothes on, than provided. The breakfast was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SATISH J., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Nik Couples - 21/08/2018 AccorHotels certified review
« Not up to our expectations. »

The room was tidy as expected but the towels were not clean. Had to get fresh one from reception. The person at reception was ready to help and this made a difference. We expected a hot breakfast, but all on offer were bread slices toasted and some cornflakes!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIKHIL C., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Barry H. Business - 20/08/2018 AccorHotels certified review
« OK but needs improvement! »

Breakfast needs more of variety like boiled eggs sausage bacon tomatoes etc! Like hot food and the bar menu is very limited!And bring back cider on tap! Not everyone drinks lager!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRY H., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Dashmesh D. Families - 18/08/2018 AccorHotels certified review
« Could have been better »

When arrived at 10:30pm person on reception no smile on face no greeting it looked as if I was serving him and he has just checkin. Room was good. Air conditioning unit needs replacing or servicing. Breakfast was like joke, could have been better with full english breakfast. Secondly exit gate was 2 person thing, I had to run to reception twice for coins. because your gates close back so fast before I could take my car out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DASHMESH D., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

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