Hotel - ibis Styles London Croydon
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Croydon Hotel

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3.5/5 776 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 119 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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3.9/5 AccorHotels Rating Based on 1,565 reviews

Our guest reviews for ibis Styles London Croydon

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 776 reviews
AccorHotels certified review
S. P. Families - 19/02/2018
« Room nr. 150 and 153 »

Hi We did not Enjoy Our trip to London. Compensation for thease problem: When I was in a badroom, It happen Tuesday d.14.02.17. From 4:45 pm we were missing electricity and There was only cold water all day and the day after there was still only cold water. Cleaning is very bad, very dusty on all beds for the last 6 days. We are delayed with all our tasks because of the alle this problem. I am waiting for Compensation for 2 × 2 days . Please reply soon. From S. P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. SUJATHA, Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murtaza Gilani Assistant Manager

AccorHotels certified review
Robin Couples - 18/02/2018
« Okay »

It was okay but the fact that they had problems with the light and also the sheets were not looking clean.

AccorHotels certified review
Jay Solo - 18/02/2018
« Cheap and cheerful »

For the prices listed, it has everything you need, the showers work really well, the beds are comfy, and you get the standard kettle and complimentary beverages, they even include a bottle of water. The free breakfast is an added bonus

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMIE B., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murtaza Gilani Assistant Manager

AccorHotels certified review
Sithish S. Business - 16/02/2018
« Ibis but no styles »

I was expecting more as it was branded as Ibis styles but the stay was more of a step up from ibis budget. The bed was hugely uncomfortable and the hotel layout is bit unconventional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SITHISH S., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murtaza Gilani Assistant Manager

AccorHotels certified review
Jeff Couples - 12/02/2018
« Comfortable bed, clean room »

Very comfortable bed in a spotless room. The included continental breakfast was also well presented.

AccorHotels certified review
Nathan Solo - 10/02/2018
« Good experience »

As expected, clean hotel for good value.

AccorHotels certified review
Rich Business - 09/02/2018
« Room was as cold as a freezer »

Not so good. Room was so cold the aircon did very little to heat it up. Hard to find parking They want £7 a night for that. Definitely won't stay there again.

AccorHotels certified review
Mohamed A. J. Business - 09/02/2018
« Good »

Nice and clean ..staff hospitality is nice..

AccorHotels certified review
Robin Business - 09/02/2018
« Needs update »

Not Ok, the hotel needs a refurbishment, the walls were chipped, also the floor, the heater was noisy, the bathroom had some rusty appliances.

AccorHotels certified review
Anonymous Solo - 07/02/2018
« Mrs O. »

excellent

AccorHotels certified review
Melanie Solo - 06/02/2018
« Very welcoming »

Convenient, friendly and clean, breakfast is ideal with a lot of choice ☺️

AccorHotels certified review
Sharon Families - 05/02/2018
« fantastic hotel, lovely staff and great location »

fantastic hotel, lovely staff and great location

TripAdvisor review
Solo travel - 05/02/2018
« Avoid! »

Sent an email about my stay but received no feedback. Room was dirty and constant noise from outside. Smoke drifted into my room at 8am from people outside. Rooms need some serious TLC. Staff were average. Parking was extra without mention on website

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your stay at the ibis Styles London Croydon, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the Ibis Styles London Croydon and provide you with a genuine hassle-free experience. With Regards Angelo

AccorHotels certified review
Amanda M. Couples - 04/02/2018
« Wonderful!! »

The room was the best I’ve ever been allocated, staff helpful and friendly, breakfast not sufficient but overall had a great stay!

AccorHotels certified review
Walsall R. Couples - 03/02/2018

COMFORTABLE.CLEAN ROOM AND BATHROOM.UNFORTUNATELY VERY STRONG SMELL OF PAINT(ROOM 202).GOOD CONTINENTAL BREAKFAST. WEBSITE NOT CLEAR:MENTIONS DOUBLE ROOM ON DESCRIPTION AND PRICE BUT LATER INDICATES ONLY ONE PERSON.I RANG YOUR CENTRAL TELEPHONE CENTRE FOR CLARIFICATION:WAS ON PHONE 30 MINUTES AND THIS COST ME APPROX £10-00 IN CALL CHARGES AND EVEN THEN MY TELEPHONE WAS NOT ANSWERED--:VERY POOR SHOW. ALI AT RECEPTION WAS VERY HELPFUL,COURTEOUS AND PLEASANT AND MADE OUR STAY PLEASANTER

AccorHotels certified review
Janet Couples - 02/02/2018
« Very convenient - visited several times »

Pleasant staff, good breakfast; one or two issues with the room - first one was just above air-con units and very noisy but we were moved to a quieter room, no problem. This was rather cold and there are no instructions on how to get the heating going! Managed in the end but had to use two duvets.

AccorHotels certified review
Roger D. Families - 01/02/2018
« Utterly Fantastic »

Amazing stay at ibis Croydon.staff are super helpful, room is like a 5 star hotel. Stayed twice, going back again this weekend.its a great place for the price and.location and the staff bend over backwards to make it feel extra special!

AccorHotels certified review
Seema Couples - 30/01/2018
« Bad »

Checked in room and the heater wasn't working so had to inform reception and they sent an engineer who had to reset the heating and it started to work. The bathroom had not been cleaned. There was wee on the toilet seat so had to inform reception again and they came to check the room. The reception changed our room and give 2 free complimentary drinks vouchers. I was due to go out that evening but had to cancel because it got late and didn't get a chance to use the drink vouchers

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEEMA THOMAS, Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murtaza Gilani Assistant Manager

AccorHotels certified review
Ade777 Business - 29/01/2018
« Ok stay but could be better »

Check in was good. But room had a strange bleach like smell. Was kept awake by noise and vibration of the air conditioning units on the flat roof outside my room. No chair or desk in room. Hot water in the bathroom took ages to get hot. Continental Breakfast was ok but could have done with starting half hour earlier. Bar area was small but ok. Staff friendly and helpful. Hotel had a strange layout. Overall not a bad stay taking into account the rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN YOUNG, Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murtaza Gilani Assistant Manager

AccorHotels certified review
Patricia A. Friends - 25/01/2018
« No Heating, room was very cold all night »

Staff were accommodating but just the room was cold and they couldn't do anything about it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA A., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murtaza Gilani Asst General Manager

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