Hotel - ibis Styles London Croydon
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Ibis Styles Hotel

ibis Styles London Croydon Hotel

585 589 London Road  Thornton Heath  London 
CR7 6AY  LONDON
UNITED KINGDOM

704 reviews
TripAdvisor Rating Based on 704 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 119 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 1,274 reviews

Our guest reviews for ibis Styles London Croydon

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 704 reviews
AccorHotels certified review
Leeyah Couples - 23/07/2017
« Good hotel ideal location for travelling »

Overall a pleasant stay however when checking in they required a £100 deposit more if i paid by cash which was ridiculous and was not made aware of this beforehand. Therefore i had to pay by card which wouldn't cost the extra charge and didn't make sense either way

AccorHotels certified review
A W. Business - 20/07/2017
« Poor quality stay »

This hotel was a let down, shown 4 rooms, 1st was filthy, second 2 were tired with broken and chipped furniture and rusting metal shelves. 4th room was adequate but not good, no desk to work at and no comfortable seating. Full english breakfast was very poor standard. Plus points were good a/c and convenient for work across the road at the hospital.

AccorHotels certified review
Anonymous Business - 18/07/2017
« Pleasant enough not as good as I would have hoped. »

The stay was ruined by young persons playing what sounded like cricket in the rooms above 160. Car parking tight and awkward to get into and out of bays. Getting out of the hotel grounds into the main road was interesting with the coins used for the parking meter.

AccorHotels certified review
Olayinka M. Couples - 17/07/2017
« Ridiculous »

The room was below standard and the breakfast was poor

AccorHotels certified review
Michael Couples - 11/07/2017
« Okay but could be better »

The location was good and parking cost of £7 expensive but probably the norm for the area. The building was obviously not constructed for Ibis, as the various levels and layouts were not ideal. When you enter the rear of the hotel from the car park the sign to indicate reception is not best positioned. Our room was okay but some of the features were not up to the standards that we have previously experienced in an Ibis Styles hotel. The zig-zag style wardrobe held only 3 coat hangers, the shelves were not suitable for clothes storage, and the unit covered most of the outlet from the air-conditioning unit. Also noticed that only three-quarters of the ceiling had been painted - part Matt and part sheen, or maybe that was part of the Styles design? Apart from that we enjoyed our stay and would return.

AccorHotels certified review
Martin Families - 10/07/2017
« as expected »

fine

AccorHotels certified review
Anonymous Couples - 08/07/2017
« Unhelpful  »

We booked this hotel close to our family thinking we our dog could stay in the hotel. We got this wrong so we were informed on our arrival with conformation that we could have a refund but our small dog could not stay in the hotel. We asked if he could come With us in while we put our bags in our room and we were told no. The unhelpful attitude not just the duty manager but the general manageruncaring will result in us not booking in accor hotel again.

AccorHotels certified review
Anonymous Solo - 08/07/2017
« ok »

The hallways smelled like a combination of cigarette and weed, even tho the hotel is non smoking. The room is small, at least I was only staying one night and don't have very much luggage. The bed was good. The breakfast don't have that much choice but there's enough.

AccorHotels certified review
Lorraine S. Families - 08/07/2017
« Brilliant »

We stay here each year and the service is superb. The rooms are clean. The staff are friendly and helpful.

AccorHotels certified review
Ridha Families - 05/07/2017
« Ridha »

Very good,staff,room,hotel in general.

AccorHotels certified review
Anonymous Couples - 03/07/2017
« Fine apart from damp smell in room and broken ventilation thing in bathroom  »

See above

TripAdvisor review
Business - 03/07/2017
« Friendly, clean and good value - watch out for stairs. »

This Ibis is very well located on bus routes and not far from the station. All the staff were very helpful and friendly. The room was clean, and the bed comfortable. There was ample breakfast which was constantly replenished. Free Wi-Fi worked well, and was not super slow like some other chains. The only word of caution I can offer is that if you have problems with stairs, check with the hotel to ensure that they have a room that is accessible to you. My wife is 'walking' disabled so when we were told the air room is on the first floor just up the stairs, we thought, 'OK'. However our first floor room was actually downstairs, round corners, and upstairs! A total of five sets of stairs, albeit some short flights. It almost appeared as if this was a route by the basement to get to a next-door property. However, apart from that, all was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your kind comments and compliments - At ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the Ibis Styles London Croydon. With Regards Murtaza Gilani

AccorHotels certified review
Jonathan Business - 30/06/2017
« Worst night of my life »

I was originally given room 268, in what I assume is the older part of the hotel. Very small room, very little space for my case. The building is very noisy with floor creaking, able to hear neighbours conversation etc. On the third night, a riot started in the room above me at 1:30 am. The security guard assured me that "the kids" would be quiet, but no, I had to move rooms at 2 am. And I had a job interview to go to the next day. The 2nd room, 306, was much better. But why would a hotel put a platinum loyalty member in one of the worst rooms to start with? What's the point of platinum with Accor?

AccorHotels certified review
Rob Business - 30/06/2017
« Excellent Service ruined by Chinese Guests »

The hotel provided its normal service and there were no problems up to the night when the Asian group were placed in the same corridor. There was constant chatter in the corridors and doors being opened and closed. Eventually I rang reception at 1.50 am and was advised security would be sent. The situation continued until after 3am and I did not hear any security man talking to the offending guests

AccorHotels certified review
Ah Business - 30/06/2017
« Average »

Constantly returning to the front desk as the card would not open room door. Bathroom so small as to almost be unusable -numerous bumps to my head attempting to wash face in the morning. Availability of hot running water was an issue. Poorly placed mirrors and inferior lighting.

AccorHotels certified review
Alison Business - 30/06/2017
« Lovely stay  »

Staff friendly, clean rooms, could do with having 2 bottles of water in the room most times I've stayed and payed over £100 a night for croydon, it would be nice to have a cooked breakfast, not just continental. I use the hotel often with my husband as I'm in the area on business, overall it's a nice stay.

AccorHotels certified review
Raymond X. Couples - 30/06/2017
« Mr & Mrs »

An overall satisfactory stay

AccorHotels certified review
Lanre Families - 27/06/2017
« I didn't like the room I was assigned.  »

I requested for a room with a baby cot. Instead I got a triple room which was not required. The baby couldn't sleep all night and was cranky the whole of the next day.

AccorHotels certified review
Eduardo C. Families - 26/06/2017
« Fantastic  »

The Ibis Croydon it's a exemple of respect dedication attention for me and my son All the satf members work perfect. Thank you. Eduardo Crista

AccorHotels certified review
David Couples - 26/06/2017
« Convenient stay when visiting London and Kent »

Stayed here several times overnight as close to public transport and ideal for a short stay

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