Hotel - ibis Styles London Croydon
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Ibis Styles Hotel

ibis Styles London Croydon Hotel

585 589 London Road  Thornton Heath  London 
CR7 6AY  LONDON
UNITED KINGDOM

723 reviews
TripAdvisor Rating Based on 723 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 119 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 1,356 reviews

Our guest reviews for ibis Styles London Croydon

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 723 reviews
TripAdvisor review
alanfS8610KU Solo travel - 23/09/2017
« My September stay »

As usual, the hotel, although basic in provision, was very clean, staff very helpful. ~The location suits me perfectly: when staying in Croydon, as I do once or twice every year, I prefer to use public transport, for which the hotel is perfectly suited: on a bus route and near main line stations for central London.

AccorHotels certified review
Anonymous Families - 18/09/2017
« A little noisy »

Stay coincided with that of a coach party of Japanese tourists. Sleep was disrupted late evening and early morning by noise in the corridor.

AccorHotels certified review
Jack R. Business - 15/09/2017
« very disappointing »

Was not made aware of parking charges and it was just taken out of my bank account without permission! My invoice had no details of parking charges and I still have no receipt of this. Also, I asked for a late checkout on my last day as I was working night shifts and as I am a gold member this was for free and the latest was 3 pm. I agreed to this and on my last day I was woken by cleaners at 12pm, 1 pm, 1.30 pm and then called by reception on my room phone at 2pm to see what time I was leaving. This left me facing a 12 hour night shift followed by a 5 hour drive home after only 4 hours sleep at your hotel because of your staff. Also there was a funny smell in the room and the shower was cold! not even slightly warm just cold!

AccorHotels certified review
Andre Business - 15/09/2017
« Not impressed really. »

Very basic, staff not particularly helpful. Nowhere specific to park motorcycles, signs in car park point to locked gate. Not impressed at paying £21 to park my bike! I didn't even use up an allocated space.

AccorHotels certified review
Brian Z. Families - 14/09/2017
« good »

Friendly and customer service is good

AccorHotels certified review
Mr D. S. Business - 14/09/2017
« I had a good mexperience at the hotel »

I was able to relax after a long trip and found the hotel facilities to be up to the normal standard of Ibis hotels. I thought the breakfast was good too.

AccorHotels certified review
Scottish C. D. Friends - 12/09/2017
« Big Breakfast »

Very helpful staff, a nice clean hotel and very easy to find on a main road. Room was comfortable but unfortunately the shower floor was quite slippery and there was no anti-slip mat provided. Apart from that everything else was fine and the Breakfast was really good, lots of choice, although it would have been better if there were two coffee/hot drink machines as there was a permanent queue at the single slow machine. All in all we would definitely stay there again.

AccorHotels certified review
Claire Couples - 11/09/2017
« Cheap and cheerfully with lovely staff »

Parking available but at £7 a day . My room was up lots of stairs with no lift and was a family room so taking up lots of luggage was not easy .although other parts of the hotel does have lifts in it. Bed was very comfatable and nice and quiet so slept well The continental breakfast served its needs and was kept well stocked and tables cleared quickly by staff . Staff were freindly and helpfull .

AccorHotels certified review
Natalie Families - 11/09/2017
« Ok »

Rooms very pokey. We were 2 adults and 2 children. My 5 year old daughter found an empty bottle of beer and empty bottle of something else under the bed on arrival. Breakfast ok, they started packing up EVERYTHING at 9.57am people still coming down to eat and it was all being cleared away. Felt very rushed to eat breakfast.

AccorHotels certified review
Grace L. Couples - 09/09/2017
« miss »

It was a nice big room with a double and single room. It had tea making facilities and air conditioning. The staff were friendly. We had breakfast but was a little disappointed that there were no fry up.

AccorHotels certified review
Yvonne S. Families - 08/09/2017
« Never again »

Not impressed with h cleanliness of rooms had to change the room originally given was dirt smelling the list would or be too long to describe. They changed the room but we're reluctant

AccorHotels certified review
Anonymous Families - 05/09/2017
« Extremely disappointing »

I and my kids were put in a basement room without a window.

AccorHotels certified review
Gordon S. Couples - 04/09/2017
« mr gordon s. »

good value lovely and clean good food very good staff the only think what we would have liked would two arm chairs to sit on as we are very old and we do not go out at night

AccorHotels certified review
Jumbo Couples - 03/09/2017
« Excellently »

Great experience

AccorHotels certified review
Saira Z. Families - 31/08/2017
« Mrs »

Good

AccorHotels certified review
Dr M. M. A. Families - 29/08/2017
« just ok value for money »

the curtain was broken and falling not covering to make room dark leading to disturb sleep, shower pipe broken and leaking due to which unable to get right mix of hot and cold water , no bin in the room, AC was not working fully,

AccorHotels certified review
Alicia A. Solo - 29/08/2017
« Astonishing »

-Most memorable experience of all ibis hotels i visited in uk -best customer service (thank you Olivia! She is wonderful n friendly) -generous water bottles n teas i really appreciate your effort in providing them. Compared to previous bad experience in other ibis branch -i got updated bedroom n complimentary breakfasts - its just too bad i forgot to bring my SK2 facial cleanser (expensive make up cleanser) in the shower room when i checked out. Hotel housekeeping cannot find it.

AccorHotels certified review
Stuart Families - 29/08/2017
« Good clean accommodation »

Good accommodation with friendly staff, food was good.

AccorHotels certified review
Nigel M. Business - 24/08/2017
« Clean, tidy, staff polite. »

Clean hotel, it is what it is, parking expensive on top of your room rate. Could do with a bigger, better selection of Bar Food.

AccorHotels certified review
Daniel E. Solo - 24/08/2017
« very satisfied with the servies however the air condition was not working »

always a pleasant welcome even if you are early

Our most recent 20 reviews
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