Hotel - ibis Styles London Croydon
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Croydon Hotel

3.5/5 825 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 55.00 GBP Non member rate
From 52.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 119 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 1,835 reviews

Our guest reviews for ibis Styles London Croydon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 825 reviews
Anonymous Business - 09/11/2018 AccorHotels certified review
« Not great »

In need of a refurbishment, curtains didn’t fully close, heating didn’t heat up the room so was freezing. Floor in the bathroom was greasy. Bed was old had a odour. Money needs to be invested in this hotel as it isn’t showing your brand in a good light. If this was the first time in one of your hotels I wouldn’t use any of your hotels. I certainly wouldn’t use this one again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOYD J., Thank you for your review following your recent stay. I am sincerely sorry that the hotel did not reach the standards you expect. I have spoken at length with my Head housekeeper in regards to the cleanliness of your room and public areas, it is totally unacceptable and will be addressed with the team. I am aware of areas of the hotel that have become tired and a full refurbishment is coming in the near future. I hope that you will return once this work has been completed and we can restore your faith in Ibis Styles London Croydon Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Andy C. Business - 08/11/2018 AccorHotels certified review
« Not the correct email address »

I received this e mail by mistake i have not stayed at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDY c., Thank you for your email We appreciate your sharing your concerns, We will investigate this. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Kwaku Business - 06/11/2018 AccorHotels certified review
« very very average and not impressive »

I believe the room was fine and bedding ok. one or two of the staff overall response to questions and request is very poor. Also their attitude as it were like 'i don't care or well this is how its done here, if you don't like it Mr client then tough luck'. That a state of client service is not only acceptable but disgraceful. the unfortunate thing is that it tarnishes the whole brand of Ibis holiday inn, when they have mo clue of how some of the franchisees/or their staff conduct themselves.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADDO A., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Bueno, P. Couples - 04/11/2018 AccorHotels certified review
« You do have space to improve even more »

Freed the coffee on the main machine after the breakfast time, your guests will love it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. R., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Graham Business - 04/11/2018 AccorHotels certified review
« Ok for one night »

Friendly Staff secure parking grubby carpets

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM W., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Business - 04/11/2018 TripAdvisor review
« Excellent Customer Service »

We always stay at this property when ever we visit the greater London area. Conveniently situated, clean, comfortable and a good breakfast is inclusive. No smoking & no pet policy insures that those like us who suffer with allergies, to smoke & pets, can stay in comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Curiosity42462418397 Thank you for your review following your recent stay at Ibis Styles London Croydon. I am pleased to see that you had a great experience and we look forward to welcoming you back in the near future. Yours sincerely Enderson Marfan General Manager

Paul F. T. Couples - 03/11/2018 AccorHotels certified review
« Staff great room good breakfast great nice clean hotel. »

Enjoyable with s good nights sleep. Parking charges are a con as the web site just says P. Would not have stayed in this hotel if we had known we would be charged £7

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL D., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

K Families - 02/11/2018 AccorHotels certified review
« Mrs »

No heating room was freezing on arrival (warmer in my car than the room itself, ice outside, could see breath ). No mention of no lift with all our bags and young family this was not good. Tv kept flickering poor reception constantly so couldn’t watch it, mould on ceiling in bathroom - bathroom tiny and only one at time could fit in so helping young family impossible. No mention of car park fee been compulsory when booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAYE D., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. P.S you forgot to mention that your full stay was refunded back to your card, Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Pedram G. Solo - 01/11/2018 AccorHotels certified review
« It was not as great as my stay in other ibis hotels »

I had a decent experience staying in ibis in Budapest. Based on my experience, I tried to book an ibis hotel for my travel to London. It did not meet my expectations. A part of that is because of management and another part is because of very old structure of the hotel I stayed in. First day of stay my room did not have any hot water. once I visited the reception, one of the receptionists called someone else from back and said "another complaint!" which made me believe I should not expect a very smooth experience. Room was small and a giant bed in the room did not leave me any space to move inside the room. I know it is not something you can easily change but the furniture inside the room was not appropriate for that size of room. What made my experience terrible was the night time as a tour of school kids arrived and I think they were visiting the hotel overnight. Each room was packed with 4-5 kids and they were running in the corridors at 12 mid night. I had to wake up at 7 in the morning and I tried to ask them cal down 3 to 4 times but nothing changed. I went to reception with puffy eyes and spoke to receptionist and complained. He pointed at one of the guys in the lobby and said he is in charge for their tour, go and speak with them!! I was surprised that I should go on and speak with them on behalf of hotel so I later realized there are two separate tours from separate groups and they are accommodated in rooms next to each other and blah blah blah!! Hygiene-wise, the laundry service was routine and good but I saw previous customer hairs on the shelves and made me feel not too good. Apart from that the location was far from downtown but I consider it my own problem as it was my own choice to stay in south London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PEDRAM G., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

W C. Friends - 30/10/2018 AccorHotels certified review
« Very pleased with the room and overall cleanness »

Would say there again .The breakfast was OK but would be better with more choices and maybe not having the same thing daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WENDY C., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Kusumo B. N. Couples - 29/10/2018 AccorHotels certified review
« Best budget hotel with easy transportation access »

Our stay in the hotel is satisfied, we get the good room and free breakfast during our stay. However, things to improve is the room furniture that seems outdated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KUSUMO BAMBANG N., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Anonymous Families - 28/10/2018 AccorHotels certified review
« satifactory »

smooth good ariety at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear JERRY O., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Robert T. Business - 24/10/2018 AccorHotels certified review
« Met my expectation »

Basic facilities which was what I expected when I booked the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT T., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Tas Solo - 23/10/2018 AccorHotels certified review
« Clean, comfortable, good value, easy check in and check out. »

Huge improvement from the last time I stayed in an Ibis hotel. Check in was easy, staff were friendly. I was pleasantly surprised to enter my room to a kettle, complimentary water bottle and tea and coffee etc. Bed was quite comfortable, A/C had many options etc. TV had many channels. Everything was up to standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TASNIM H., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Or Families - 21/10/2018 AccorHotels certified review
« Stay At IBIS Croydon »

Customer service and staff were brilliant, very helpful. Rooms could be improved though, main points for us, as we had a child, was air con unit didnt work, we complained and got moved to another room, the new room air con worked, but had a ceiling skylight which didnt have shutters (shutters that didnt work), so let in sunlight early morning, waking us all up. Only other main issue was noise, sound proofing is bad, had kids from a school trip staying over and were making a racket until around 2-3am, so noise levels not so good if you got young kids. Other than that, no problems. Breakfast was decent, staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OMAR R., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Terence P. Business - 20/10/2018 AccorHotels certified review

Average hotel comfortable beds clean and tidy pity you have to pay for parking fell it should be free whilst staying there

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERENCE P., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Tam Couples - 20/10/2018 AccorHotels certified review
« Satisfactory »

Catered for basic needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAM P., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Pr Business - 19/10/2018 AccorHotels certified review
« NOT HAPPY »

I am a regular stayer at your premises, with particular requirements which is why I bulk book in advance of my stays. Last week, I was located next to a groups of students who were extremely noisy from 8.00pm - 3.00am Tuesday morning - Thursday. My issue was raised with management who did not resolve the issues - in short, I had very little broken sleep for 3 days. This is simply NOT acceptable. More responsibility need staking and your management need to be trained in conflict resolution. NOT IMPRESSED AND CONSIDERING OTHER FACILITIES

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL R., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Bev Couples - 17/10/2018 AccorHotels certified review

It was ok but I didn't like the disable bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEVERLEY G., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Michael C. Couples - 17/10/2018 AccorHotels certified review

Excellent stay, room had a bit of a musty smell but otherwise was comfortable. Breakfast was great. There were a few coach parties of children and so the eating area was very busy on occasions but cleared fairly quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL C., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 55.00 GBP Non member rate
From 52.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates