Hotel - ibis Styles London Croydon
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Croydon Hotel

3.5/5 832 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 119 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 1,879 reviews

Our guest reviews for ibis Styles London Croydon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 832 reviews
Jonathan H. Couples - 10/12/2018 AccorHotels certified review
« Always receive a warm welcome »

Our third stay at the hotel which gives value for money and convenient for our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN H., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Ac Couples - 10/12/2018 AccorHotels certified review
« Disappointing »

Obviously my partner and I were aware that it was quite cheap, however, it was like walking into an old people’s home. One of the pillows was yellow on one side which we only discovered the morning after this was AFTER we had already changed from our first room!!!! The woman at the reception desk was quite rude and the service was okay. Didn’t even bother to stay for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABBY C., Thank you for your review, I am sorry that the standard of the rooms and the cleanliness were not up to standard. Although we are working to complete a refurbishment of all areas of the hotel, cleanliness issues are unacceptable. I will ensure I pick this up with the housekeeper an ensure the standards are lifted. I look forward to welcoming you back once the work is completed and look forward to scoring a 5 on you next review. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Holger L. Families - 09/12/2018 AccorHotels certified review
« Perfectly fine »

Before we decided to book the ibis styles hotel, we were a bit reluctant because we had read negative reviews on the Net (re. noise, cleanliness, friendliness of staff etc.) But then we decided to take the "risk" and found the hotel perfectly OK. Granted, it is set in an old building with a warren of narrow corridors and some of the fittings could do with updating, but I would say ibis made the best of the location. Staff were helpful, we had a good night's sleep in clean sheets and the continental breakfast offered was perfectly adequate. What more do you want?

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOLGER L., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased to read that you found the hotel to be conveniently located and you had great service during your stay. I am sure our upcoming refurbishment will add to the experience and your next stay will be a 5/5. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Alan F. Solo - 08/12/2018 AccorHotels certified review
« Basic but clean room. Staff very helpful »

Accommodation basic but very good and clean. Stay very polite and helpful. I have stayed here about 10 times and will normally do so when staying in Croydon. It is well situated with good bus connections to Croydon and local railway station for trips to central London. Only thing missing in the room is a small desk and chair which would enable me to work in the room. Also, why is there no muesli for breakfast.?

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN F., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased that overall the stay was to your satisfaction, and I can assure you we are working hard on all areas of the hotel and service to make sure your next stay is exceptional. I look forward to welcoming you back in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Cr Couples - 08/12/2018 AccorHotels certified review
« Ok place to stay »

First experience of Ibis Styles. Better accommodation than the Budget I normally book, but a bit older and like a rabbit warren for rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLIVE R., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. I am pleased to read your positive comments regarding your experience, I can assure you we will be working on the over all building look and design over the coming months with an extensive investment plan. I look forward to your next visit when I am sure we can move your score to a 5/5. Yours sincerely Enderson Marfan General Manager

Wale Couples - 07/12/2018 AccorHotels certified review
« Wonderful staffs »

Just perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADEBAJO I., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. I am pleased to read your positive comments regarding your experience, I can assure you we will be working on the over all building look and design over the coming months with an extensive investment plan. I look forward to your next visit when I am sure we can move your score to a 5/5. Yours sincerely Enderson Marfan General Manager,

Martin Business - 07/12/2018 AccorHotels certified review
« Rooms look dirty and very old and basic for the price »

The way you check people in isn’t that good having to fill forms in when you’ve been working all day late last thing you want is to be waiting to get checked and filling forms in. Bar staff dissapear all the time on cigarette breaks so no one at the bar. My tv in the room didn’t have hardly any tv channels including film 4 which every tv should get that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN C., I am sincerely sorry to read your comments regarding your stay. We are fully aware that the rooms are a little out of date and we are currently planning the investment to start in the New Year, this however does not excuse the poor maintenance you experienced. I do hope that you will re visit the hotel in the future after the work has been competed and I have addressed the other issues you mentioned so we can move your score from 2 to 5 stars. Yours sincerely Enderson Marfan General Manager

Tony H. Business - 05/12/2018 AccorHotels certified review
« Ibis Crotdon »

Excellent hotel always===============================================================================================================================================================================

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY H., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Brian Couples - 04/12/2018 AccorHotels certified review

The room floor hadn't been vacuumed and it was dirty. We arrived late and so didn't advise Reception that evening but did let them know in the morning as we left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN B., Thank you for your review following your recent stay. I am sincerely sorry that the hotel did not reach the standards you expect. I have spoken at length with my Head housekeeper in regards to the cleanliness of your room, it is totally unacceptable and will be addressed with the team. I am aware of areas of the hotel that have become tired and a full refurbishment is coming in the near future. I hope that you will return once this work has been completed and we can restore your faith in Ibis Styles London Croydon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Paul R. Solo - 04/12/2018 AccorHotels certified review
« good value for money. »

this hotel is always good value for money and very convenient for transport links.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL r., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Jack-potato Couples - 04/12/2018 AccorHotels certified review
« Nice hotel if you don’t expect to much. »

- dirty and damaged ceiling - holes in the curtain by cigarette - noise from the street - bartender with lack of experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACEK G., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Dmitry Business - 01/12/2018 AccorHotels certified review
« Dirty room, lack of hot water »

Dirty room, dirty floors, no hot water in my room

Our hotel has responded to the review
Our hotel has responded to the review

Dear DMITRY K., Thank you for your review following your recent stay. I am sincerely sorry for the issues you encountered and completely agree that there is no excuse for cleanliness. I can assure you this is not the standard we operate to and I am very disappointed that your experience was not up to standard. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Norman W. Business - 28/11/2018 AccorHotels certified review
« Stay in Croydon and the way to Sussex »

Arrived and parked easily. I paid the Parking fee of £7 which I expected. There was a real warm welcome. Had my keys and went to the room. Although I booked a single I was upgraded to a double, great. Every thing in the room was good clan and the room was quiet. I could not obtain any soap from the soap dispensers in the bathroom. This must be fixed! Breakfast was as expected. I must remark on your very poor website from ACCOR for booking. It rarely functions correctly. Also I cannot respond to your request to register on line. Your site says it will not accept Mastercard debit cards however it does not take Mastercard credit cards either. This I can only describe a terrible for an international company!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORMAN W., Thank you for your positive feedback following your stay with us. I'm glad the team give you a real warm welcome. I will fully study the concerns you highlighted around our website/soap dispensers and make sure they are rectified. I hope to welcome you back in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Shelley M. Couples - 26/11/2018 AccorHotels certified review
« Really comfortable,Modern & Clean »

Can't fault the hotel at all and was all at a great price.Reception staff were really welcoming and helpful.The whole experience was really good so thank you :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHELLEY M., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enderson Marfan | General Manager IBIS STYLES LONDON CROYDON 587-589 London Road, Thornton Heath | London CR7 6AY Tel : +44(0… 8989 | Fax: +44(0… 0335 Email : H8… Book your stay on: www.ibisstyles.com

Anonymous Couples - 26/11/2018 AccorHotels certified review
« Looked after »

When we got to the hotel we were allocated a room, we got to the room and found the window slightly broke and as it was winter we asked to move rooms. The staff had no problem with this and upgraded us to a beautiful suit immediately!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AYLISH W., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Agnes N. Solo - 26/11/2018 AccorHotels certified review
« Mrs »

So relaxing. Very good customer services and a very clean place. Breakfast was basic but reasonably good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGNES N., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Komal Solo - 25/11/2018 AccorHotels certified review

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KOMAL B., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dccf Solo - 25/11/2018 AccorHotels certified review

I would of given a ten, if i had wifi has it stopped working after 3 hours, also the cleaners make too much loud banging noise in the morning has there are still people sleeping, very careless.

Anonymous Couples - 23/11/2018 AccorHotels certified review

Clean and friendly but no pre-warning about £7 per car parking Cost another £7 per car x 2

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILLIAN W., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 22/11/2018 AccorHotels certified review
« awful »

air con in room broken, shower pump made groaning noises and delivered very little water. While I understand the chinese or korean party's behaviour banging doors and shouting all night isn't the hotel's fault you could have made some attempt to control them. Surely not the first party like it you have had. Warning other customers about their early breakfast would have been nice as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM M., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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