Hotel - ibis Styles London Croydon
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Croydon Hotel

3.5/5 801 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 119 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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3.9/5 AccorHotels Rating 1,702 reviews

Our guest reviews for ibis Styles London Croydon

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 801 reviews
L.s. Friends - 05/07/2018 AccorHotels certified review
« Adequate »

I recieved a nice welcome at the reception upon arrival. The room was adequate. The carpet was crumpled at one part which is hazardous. The towels and bed linen were not clean with marks/stains. I did sleep comfortably and breakfast was adequate

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIBERTY S., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rana Choudhury Manager

Martyn J. Business - 03/07/2018 AccorHotels certified review
« despite the kindness of staff the facility fell way below my expectation »

water pouring into my room when i arrived..only other room available was an attic room..constant high pitch winning noise in room all night..phone was broken and unattached..air conditioning unit not functioning properly. Staff were very apologetic but it was a very uncomfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTYN J., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rana Choudhury Manager

J &. R. Couples - 27/06/2018 AccorHotels certified review
« Comfortable and peaceful with no noise from the adjacent main road »

Good breakfast. Shower didn't work. Toilet wouldn't flush Constant water overflow from outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN H., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rana Choudhury Manager

Paul Couples - 25/06/2018 AccorHotels certified review
« A short but pleasant stay »

Everything was clean and tidy and the staff were very efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL H., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rana Choudhury Manager

Hatrmut Friends - 22/06/2018 AccorHotels certified review
« Adequate and value for mney »

No complaints . The staff were cheerful and helpful . Value for money expetienceb

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM B., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rana Choudhury Manager

Andrea Couples - 19/06/2018 AccorHotels certified review
« Friendly staff »

I felt welcomed. Great staff , they made me felt comfortable. The room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA D., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rana Choudhury Manager

Phanindra Solo - 19/06/2018 AccorHotels certified review

Very good experience and good breakfast Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear VENKATA A., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rana Choudhury Manager

Chad Solo - 18/06/2018 AccorHotels certified review
« Good value hotel »

I stay every time I visit London as it’s close to my friend’s place. For London this place is cheap. Admittedly the trade off is the location isn’t central to London. But for me perfect. And well still good enough to go in and out from the centre. Hotel is very clean. Alas some of the fitout is poor. Bed frame was too big for room which didn’t leave space to walk around without bumping head on wall tv mount. The toilet too close to wall and paper dispenser.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHAD S., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rana Choudhury Manager

Tim Couples - 17/06/2018 AccorHotels certified review
« Not to the normal standard of IBIS hotels »

had to change rooms, because first room 120 did not have adequate hot water or water pressure. Hotel is a maze, had to negotiate about 6 sets of stairs to reach room. even steps to our second room which was notionally on the ground floor. Would be a nightmare if disabled! Check in was strange as we had to provide photo ID which we had not had to do in an Accor hotel in the UK before. Luckily we drove this time and licenses but if we had arrived by train as we usually do, we would not have had them with us. Also the hotel appears om AMEX as the Norfolk House Hotel, this mad us suspect fraudulent use of our card when the first days payment appeared on our credit card as a pending payment at 03.00 a few days before our arrival. All the staff were good, but the hotel just did not appear to be up to Accor standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM G., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rana Choudhury Manager

Nixon U. Business - 16/06/2018 AccorHotels certified review
« Dissatisfied »

Most things ain’t functioning properly tv etc. the value doesn’t equate

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIXON U., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rana Choudhury Manager

Kc Friends - 13/06/2018 AccorHotels certified review
« Basic hotel that looks much better online than in person »

I had high expectations from the image on the website and the brand name of the hotel. These expectations weren't met - the rooms were poor and furnishings were broken. The toilet seat and towel rails were loose and the room smelled strongly of cleaning fluid. The windows were very poorly sound proofed. Breakfast quality was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KOFI C., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Rita Business - 12/06/2018 AccorHotels certified review
« awkward »

didn't know ahead from web booking of daily parking charge lady at the bar started our interaction rudely, then when i said paying by card, said 'well i'll take your card to the machine' and tried to take my card 'over to the machine' which was out of eye sight at the reception desk, and was irritated that i held on to it and asked her to bring the machine to me; in customer service, it's pretty well known by now that you never let your card go out of sight 2 days later i had fraud attempt on my card, could be a coincidence, but certainly that interaction didn't inspire me with any confidence room - toilet 'drained' so noisy 24/7; shower pressure was non existent; from my room tried call 0 for reception, several times, was on hold eventually for about 15m, phone never got answered; remote control batteries dead; moved a stool to work, realised how dirty behind and under furnishings were

Our hotel has responded to the review
Our hotel has responded to the review

Dear RITA B., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rana Choudhury Manager

Steven Families - 09/06/2018 AccorHotels certified review
« Except room and customer service »

The room was very modern, above expectation. The customer service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN K., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ms J. Solo - 08/06/2018 AccorHotels certified review
« Poor »

There was an Asian receptionist who was rude and had a bad attitude. I regretted my stay there immediately and that was at check in! The room was very small and compact the shower door hits the sink when you open it. The bed sheets were dirty and had stains on it. There was a towel on the floor When I came in. Sad really, not worth 75 pounds for a night unfortunately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMEL J., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cristi Families - 06/06/2018 AccorHotels certified review
« Nice accomodation for a good price »

It was a plesent experience to stay again at the venue. I would probably choose it again if I have the pleasure to see London again. Good value for money. The rooms are well equiped although not very spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IOAN CRISTINEL R., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Stephen Business - 06/06/2018 AccorHotels certified review
« Work stay »

Comfortable room and friendly staff, however it is clear that the hotel is very short staffed. The experience would have been better if this had not been the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN D., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

J L. Couples - 05/06/2018 AccorHotels certified review

The room was gorgeous! Very open and light, unfortunately this was because it was on the front wall of the hotel, meaning if the curtains weren't drawn, we were clearly visible to the street just outside. We could have retained privacy, had the curtains been fully functioning and not missing any connections so they could close completely. On top of this, the air conditioning didn't work and as the room was facing the sun, was much hotter than the rest of the hotel and in the evening, hotter than outside. Aside from these minor issues, it was a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Mr. I. O. Business - 03/06/2018 AccorHotels certified review
« Satisfactory »

It was not bad, although it was not what I expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IFEANYI O., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Palaghiu Hotel Manager

Annelies Business - 03/06/2018 AccorHotels certified review
« Prima »

Efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear A.E.M. V., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Palaghiu Hotel Manager

T. I. Couples - 31/05/2018 AccorHotels certified review
« Mr »

I was very happy and exciting...

Our hotel has responded to the review
Our hotel has responded to the review

Dear I. T., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Hotel Manager

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