Hotel - ibis Leiden Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Leiden Centre Hotel

4.0/5 749 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • Free Wi-Fi Internet access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SCHIPHOL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Well-being  (Nearby)
    • Hammam
    • Massage
    • Sauna
    • Solarium
  • Bicycles rental  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 118 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • Free Wi-Fi Internet access
    • Work desk in all rooms
    • Manual temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,278 reviews

Our guest reviews for ibis Leiden Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 749 reviews
Friends getaway - 15/08/2018 TripAdvisor review
« Super location and great personnel »

Overall everything was very nice. The location is super, right next to the train station, Leiden centre, supermarket around the corner etc. All personnel was very friendly and helpful.I would have loved to have a hook for my coat by the door especially because there is not much space to hang/store your clothes in the cupboard (it is way too small for 2 people staying 4 nights) and nowhere to put my suitcase. Water pressure in the shower was not so good in my room, but was super in the room my friend was in.

Xou Friends - 13/08/2018 AccorHotels certified review
« Great place to stay »

Comfortable room. Friendly staff. Good location.

Anonymous Business - 27/07/2018 AccorHotels certified review
« The hotel was at a good location, clean, quiet, had good aircon (as 30oC outside) and friendly staff »

I often stay at the IBIS in Leiden during my business trips. However, the breakfast is expensive as I don't want a full buffet. I would rather have the option of having a smaller breakfast for less money, e.g. cereal with a mug of coffee. This would make the IBIS in Leiden the perfect hotel and I would give it 10/10.

Anonymous Couples - 23/07/2018 AccorHotels certified review
« Mrs »

fine

Anonymous Business - 28/06/2018 AccorHotels certified review
« Early check in but no beds »

I have stayed many times at this hotel. The staff is courteous and helpful and the rooms clean. I arrived from an overnight flight and paid for early check in. However, no rooms were available and I had to wait for some time til they cleaned one. The manager was very embarrassed and made sure I got a cup of coffee while I waited.

Couples - 20/06/2018 TripAdvisor review
« Great Stay »

Very convenient and central location, welcoming and caring staff, very comfortable and clean room, good choice of breakfast with quality ingredients, great value for money, The only downside is no private parking: however the moorsport parking center nearby is very helpful and competitive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacques, Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Have an amazing weekend Kind Regards, Resident manager

Couples - 13/06/2018 TripAdvisor review
« Better than Amsterdam »

Excellent location just 2 minutes from the station and an easy walk to the city centre. We were in a privilege room; delightful and the shower was superb. Breakfast was better than in many 4 star hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kennith, Wow, what a lovely compliment – thank you for sharing your experience with other travellers. It would be fantastic to welcome you back soon. Erik Jak Resident manager

Richard S. Couples - 08/06/2018 AccorHotels certified review
« beds were not comfortable. needed additional pillows. »

We studded there before, and the experience then was better than this time. Overall your staff was very good. I don’t like having to pay for the room onion checkin, as I would like to settle the bill using whatever remaining Euros I might have. I’d rather settle upon check out

Rudie C. Solo - 31/05/2018 AccorHotels certified review
« good hotel - great location »

nice hotel - good breakfast - friendly staff - 20 minutes from airport cheaper than Amsterdam by 30 - 40 %

Solo travel - 31/05/2018 TripAdvisor review
« great place - great location - super freindly staff »

good location - 20 minutes with public transport from Schiphol Airport - good breakfast - modern rooms easy check in and out - near Leiden city center good restaurants nearby city is really nice with canals etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudie_11, Thank you for your five-star rating and review following your recent stay. We look forward to welcoming you back soon. Kind regards, Erik Jak Resident Manager

Couples - 27/05/2018 TripAdvisor review
« Great stay »

As a regular visitor to Leiden I stay here year after year and cant find any faults with the hotel. Clean rooms, great location with plenty to do. I have no problem recommending this hotel and look forward to coming back again next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott, Thank you for staying with us at The Ibis Leiden Centre and for taking the time to share these fantastic comments on TripAdvisor. We are glad to hear that you have enjoyed your stay. We sure hope to welcome you back when next visiting Leiden. Team Ibis Leiden Centre.

Couples - 17/05/2018 TripAdvisor review
« Ideal hotel to visit keukenhof »

Very pleasant receptionists on arrival. Breakfast was good value and we also had the tickets to keukenhof included in our package. Room was as expected. The hotel is close to the railway station. I believe the more expensive rooms have tea and coffee making facilities in the room, ours did not. However we always take a travel kettle on our trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosieallen, Thank you so much for your kind words. We are thrilled to hear that you have enjoyed your stay. We very much look forward to welcoming you again to the Ibis Leiden Centre. Kind regards, Erik Jak Resident manager

barbaraandersen Friends getaway - 07/05/2018 TripAdvisor review
« Another excellent stay! »

I have stayed at this hotel several times. I love the location adjacent to train and bus terminals. The staff is friendly and breakfast buffet well done. I have taken advantage of the Kuekenhoff special a couple of times. It is an excellent value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your wonderful feedback. We are delighted you enjoyed your stay. Kind regards, Erik Jak Resident manager

Friends getaway - 07/05/2018 TripAdvisor review
« Normal hotel with high price makes it poor. »

Is the same as other Ibis (so regular), but prices higher than usual for this kind of hotels. I chose Keukenhof package, that included a welcome drink, and was not offered to me... I had to look again my booking and later with the booking information on hand I could get the

Our hotel has responded to the review
Our hotel has responded to the review

I appreciate your review of your recent experience at our hotel. We will follow up on the points you have raised and hope to be able to welcome you back. Kind regards Erik Jak Resident manager

Anonymous Business - 01/05/2018 AccorHotels certified review
« Regular Lodging in Leiden »

Once again this was a comfortable and well located lodging in Leiden. I was a bit surprised that a simple request to renew a Business Plus Card could not be completed by any of the staff, but this appears to be a failing of Accor Group more than of the hotel.

Couples - 30/04/2018 TripAdvisor review
« Good comfortable accommodation - great as a base for a Keukenhoff visit »

We stayed 3 nights at the Ibis Leiden Centre. It has a great location just across the road from the train and bus stations. Couldn't think of a better place to saty when visiting Keukenhoff Gardens - the combined bus/entry ticket goes from Leiden in around 20 minutes. The hotel has probably the best breakfast we have found in the Ibis chain. Rooms were clean, tidy and in good order.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying with us at The Ibis Leiden Centre and for taking the time to share these fantastic comments on TripAdvisor. We are glad to hear that you have enjoyed the Keukenhof, the breakfast service and we hope to welcome you back when next visiting Leiden.Wow, what a lovely compliment. Kind regards Erik Jak Resident manager

Bebadosamba Family - 26/04/2018 TripAdvisor review
« Comfortable, well located »

Conveniently located near the train station (could hear almost no noise coming from it), less than 10 minutes from the Volkekunde Museum, De Valk mill. Room was clean and adequate for an ibis. Overall a good choice. They charged city tax for our 5 year old besides us two adults (15 euro total for two nights), though we informed 2 adults and 1 children in our reservation and the tax to be paid there was stated as 10 euro total. I am not sure the city levies the city tax on children...

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback. We do apologize for the issues you encountered. As you noted, we are centrally located and close to everything.Easy access to other points of interest, both by taxi and public transport, which makes us an ideal location to explore Leiden . We look hope to have the opportunity to welcome you back soon. Kind Regards, Resident Manager Erik Jak

Couples - 23/04/2018 TripAdvisor review
« Stay away far away! »

One disaster after another frim a non caring staff. Traffic noise was unbearable with motorcycles racing after midnight. Could not get my room as promised. Room was hot and when i asked someone to come and check they said no!! When i checked out i was told my bill was 480 euro for ONE night! My key did not work even after being reassigned to a new room after they sent me to the wrong room. I was absolutely shocked at sll the screw ups and their attitde toward remidies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bobby 1940, I am sorry on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating the matter. Please feel free to contact me on e mail: H8087-GM@accor.com to discuss this further. Kind regards, Erik Jak Resident manager

wkh3 Solo travel - 16/03/2018 TripAdvisor review
« Centrally located in Leiden »

The Ibis Leiden Centraal Station is centrally located, walk across the street to the station or a little further to rent bikes. Rooms are standard Ibis rooms. However, no in room safe. Was able to check valuables in at the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your wonderful feedback. We are delighted you enjoyed your stay. Kind regards Erik Jak Resident manager

Al Business - 13/03/2018 AccorHotels certified review

I asked for a double room, but got a room with two doubles. I didn't need the extra bed and it made the room otherwise smaller than necessary.

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