Hotel - ibis Leiden Centre
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Ibis Hotel Hotel

ibis Leiden Centre Hotel

Stationsplein 240-242 
2312 AR  LEIDEN
NETHERLANDS

654 reviews
TripAdvisor Rating Based on 654 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Wireless Internet connection
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Wireless Internet connection
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • SCHIPHOL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • 1 bar(s)

Business services

  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 128 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,164 reviews

Our guest reviews for ibis Leiden Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 654 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 12/09/2017
« Great stay »

A very pleasant stay. Room was perfectly adequate and extremely clean. I would like to make a special mention of the front office staff, Angela and Tamara who were so very helpful and obliging, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephan, We are thrilled to read that you enjoyed your stay with us. Our location and friendly staff are just some of the reasons our guests make us their hotel of choice. We hope to welcome you back again soon so that we may continue to enhance your guest experience. Team Ibis Leiden Centre

AccorHotels certified review
Jae K. Families - 10/09/2017
« Comfortable, convenient, clean, helpful service »

My daughter & I stayed for 9 nights while she participated in her school orientation. We loved it! The front desk was so helpful with any question we had, the room always clean & the location convenient.

TripAdvisor review
Family - 03/09/2017
« Convenient, clean and friendly »

Great hotel! My room was quiet, clean and the shower was excellent. The staff were really helpful and friendly and even the wifi was good. My only complaint was that I would have liked firmer pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience with other travellers. Kind regards Erik Jak Resident Manager

AccorHotels certified review
Sioux Friends - 16/08/2017
« AS ALWAYS, COMFORTABLE, CLEAN, GOOD SERVICE FROM ALL THE STAFF »

ROOM WAS CLEAN, COMFORTABLE AND WELL LOOKED AFTER DURING MY STAY. EXCELLENT BREAKFAST DAILY. FRIENDLY AND HELFUL STAFF ON THE DESK, AT THE BAR AND IN THE BREAKFAST ROOM.

AccorHotels certified review
Anonymous Solo - 11/08/2017
« Nice hotel, clean and helpful staff »

Enjoyed my stay at this hotel. Quiet, clean and helpful staff. Comfortable bed and good shower.

AccorHotels certified review
Barbara Families - 15/07/2017
« A wonderful time in Leiden »

This is the second time I stay at the Ibis hotel across the Leiden train station, and I am as satisfied as my first time. The front desk people are wonderful and very helpful.

AccorHotels certified review
Rlc Couples - 03/07/2017
« Efficient and attentive service »

Excellent staff. Very clean & good facilities, but wish there was better seating in the rooms.

AccorHotels certified review
Anonymous Solo - 26/06/2017
« Great but that room was awfully tiny »

I love Ibis Leiden Centre but this is the first time I stayed in a single room - wow, it was tiny. I felt like there was barely room for me and my luggage. It was definitely too tight for me to unpack much. I will not hesitate to stay with you in the future, but I now know that I need a larger room for my comfort.

TripAdvisor review
gjjb2017 Business - 23/06/2017
« very convenient location -- very helpful staff -- good value for money »

very convenient location -- very helpful staff -- good value for money -- this really sums it up for this Ibis. I'm a very regular visitor and its always fine. very convenient location -- very helpful staff -- good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear GJJB 2017, We are so glad to read that you enjoyed your stay with us. We strive to ensure all of our guests have a positive and memorable stay so thank you for sharing your feedback. We hope to welcome you again in the near future. Kind regards Erik Jak Resident manager

AccorHotels certified review
Es Business - 22/06/2017
« Nice hotel, well situated »

Very convenient location, hotel is nice and clean.

TripAdvisor review
Friends getaway - 19/06/2017
« Friendly and comfortable »

The most important feature of a hotel in my opinion is the friendliness of the staff. Grumpy staff can ruin a stay with their surliness, and lacking the discipline to stop a bad mood from spreading to customers. The ibis staff in Leiden get 100% for friendliness and professionalism of service. They made the stay so pleasant because we knew that when we arrived back to the hotel we'd get a friendly greeting. The rooms were also excellent, though our aircon in room 303 was somewhat noisy. It didn't bother us that much so we didn't complain. Room cleaners were also quite excellent in terms of work and attitude. The breakfast was pleasant, but lacked in several respects. Food items were not checked throughout breakfast and so things ran out. I asked for full milk and it had not been delivered. My friend wanted pate but it had run out. The fried eggs were also rather leathery. However, the variety of food was outstanding, the breakfast staff friendly, so these deficiencies weren't serious. Many thanks for the lovely stay. It takes hard work and discipline to work in hospitality to a high standard, and all the staff at Ibis should be very proud of the excellence of their service! On the other hand the variety

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tsokonn, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind Regards, Resident manager Erik Jak

AccorHotels certified review
Anonymous Solo - 15/06/2017
« Excellent service »

The room is clean and cozy. The staff are kind and professional. In addition, I am very pleased with breakfast. If any, I would say the walls between rooms are a little bit thin. I mean I heard some noise from rooms next to my room. However, I really enjoyed my stay in Leiden. If I have a chance to visit Leiden, I would like to stay ibis Leiden Centre again. Thank you!

AccorHotels certified review
Marc Business - 09/06/2017
« well located, clean and comfortable. »

Very good location close to the Station. Service is very attentive. Clean hotel.

AccorHotels certified review
Matthew T. Business - 09/06/2017
« Reasonably comfortable »

The room overall is fine, and the staff were very pleasant. The ironing board is not full sized, which makes it difficult to iron a shirt properly. There are two mirrors in the room, but neither has an electric plug anywhere near it. This made it very difficult to shave, since my razor needs to be plugged in. The shower drain was draining slowly, such that water pooled in the bottom of the shower and began to spill onto the bathroom floor, and I had to turn down the water pressure during my shower in order to prevent that from continuing to happen.

AccorHotels certified review
John Families - 06/06/2017
« Hotel-keeping of a high standard »

This is an excellent hotel, just across the road from Leiden Centraal Station. The rooms are comfortable, quiet and well-equipped and the staff are welcoming and attentive.

TripAdvisor review
Solo travel - 02/06/2017
« IBIS Leiden »

Good clean hotel, staff helpful and good breakfast. Car parking a bit expensive but is a private parking at rear of hotel but not owned by IBIS. Unlike IBIs hotels in the UK there is no tea & coffee facilities in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Glad you had a good time! Hope to see you again. Kind regards, Resident manager Erik Jak

TripAdvisor review
Couples - 01/06/2017
« Bank Holiday stay over »

Having been here before, there was no doubt in booking a stay-over again at the Ibis Leiden Centre. Comfortable and clean rooms and very quiet (good to support a good night sleep). Friendly staff at all times of the day. Enjoyed the stay once more!

Our hotel has responded to the review
Our hotel has responded to the review

Dear André, We are thrilled to read that you enjoyed your stay again with us. Our location and friendly staff are just some of the reasons our guests make us their hotel of choice. We hope to welcome you back again soon. Erik Jak Resident manager

TripAdvisor review
Family - 25/05/2017
« great Location, Very nice welcome »

We found this comfortable hotel to be very convenient for our stay in Leiden. We were welcomed warmly at the front desk, had great breakfasts each morning, and a very comfortable nice stay. Thank you very much for the wonderful visit.

Our hotel has responded to the review
Our hotel has responded to the review

Wow, what a lovely compliment – thank you for sharing your experience with other travellers. It would be fantastic to welcome you back soon. Team Ibis Leiden Centre

AccorHotels certified review
Ctr Business - 22/05/2017
« noisy room »

The service at the hotel was excellent. But compared to last year I had a very noisy room.

AccorHotels certified review
Damian S. Business - 17/05/2017
« Lovely hotel, nice staff, but bacon is missing during breakfast. »

Clean rooms, comfy beds, well designed hotel. Breakfast buffet needs more bacon, preferably crispy.

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