Hotel - Hotel Mercure Mechelen Vé
Mercure Hotel Mercure Hotel

Hotel Mercure Mechelen Vé

4.0/5 367 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre  (Nearby)
  • Jacuzzi  (Nearby)
  • Babysitting on request
  • Golf course 9 holes  (Nearby)
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Bowling

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Our Cozy rooms (22m²) feature modern amenities which make your stay as comfortable as possible: broadband Internet, phone, a laptop-size safe, LCD TV, beds with mattress and topper... The bathrooms are equipped with walk-in showers.Our Style rooms (> 30 m²) have been decorated combining the finest materials with the utmost care. All Styles feature broadband Internet, phone, a laptop-size safe, LCD TV, beds with mattresses and toppers, bathroom with bathtub and shower

  • 56 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
  • 17 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 371 reviews

Our guest reviews for Hotel Mercure Mechelen Vé

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 367 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Andy M. Couples - 07/08/2018 AccorHotels certified review
« Stop over »

Excellent room and with the high temperatures all over Europe the air con was Amazing!!

Peter Couples - 17/07/2018 AccorHotels certified review
« Comfortable bed and room, good air con. Separate toilet and bath/shower room. »

Comfortable bed and room, good air con. Separate toilet and bath/shower room. Only downdise was the clomping from the room above of the person going to the bathroom during the night. Make sure you stay on the top floor. Friendly staff and very helpful.

Corinne M. Business - 12/06/2018 AccorHotels certified review
« Lovely location »

Great location. Beautiful cozy room. Friendly staff

Nel Couples - 12/06/2018 AccorHotels certified review
« didnt really like it »

Many things, first room - no A/C or hot water. separate toilet no sink. coffee machine didn't work. Breakfast - very limited (and flies on the cheese). No information about the time limitation for using the wellness centre.

Arne Business - 06/06/2018 AccorHotels certified review
« Very good, as should be expected from a business hotel. »

Quiet comfortable room. Friendly service. Not much more to say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear arne , Thank you very much for your feed back. i am happy that you enjoyed your stay. We just added new granola's from Tlant to expand the cerealsoffer. From September we will also offer our guests Handyphones to make their stay more special.... let's hope it works. I hope we can welcome you again in the future. Have a very nice day. Warm regards Hannelore Verschueren

Adrijana B. Business - 05/06/2018 AccorHotels certified review
« God - place to come back »

very helpful staff, especially the ladies at the reception!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Mechelen Vé. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore Verschueren General Manager

Martin Business - 21/05/2018 AccorHotels certified review
« satisfied with everything...except parking :) »

The only one thing I was missing is parking place

Mechelen Friends - 07/05/2018 AccorHotels certified review
« Noisy »

Nice room and lovely hotel. Noisy hotel cleaning crew carried a very loud radio that woke me and kept me up for an hour or so. Door to hallway had little sound isolation. Would not recommend because of this. Otherwise lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leon D., Thank you for taking the time to tell us about your experience at the Hotel Mercure Mechelen Vé. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I checked who worked from my housekeeping crew and I spoke with the person responsible... I'm very sorry for the inconvenience. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hannelore Verschueren General Manager

Grey N. Couples - 20/04/2018 AccorHotels certified review
« Overnight in Mechelen »

What a delightful surprise, Mechelen. A beautiful city, very friendly locals and the Mercure Mechelen Ve. The staff were all very friendly and provided excellent customer service. The de oe complemented the origins of the building , giving a glimpse into the past. Breakfast was excellent. The rooms very clean and comfortable.

T Families - 11/04/2018 AccorHotels certified review
« Good hotel. »

Nice hotel. Great location. Great pool. Nice team but should give more info upfront. Shame no food in the hotel.

Arun N. Business - 02/04/2018 AccorHotels certified review
« Stay was good however misery started right after! »

The stay was good, however there's a story that I would like to share. I booked a Taxi for 6:15 AM (29th Apr) through the hotel on 28th Apr. I had a train from Mechelen to Antwerp and then a Thalys from there to the Schipol, thereafter a flight to India. The taxi did not turn up in the morning! And there was no other Taxi available before my train timings (7 AM was enough of a buffer, I thought). I decided to walk to the station in the absence of another option. Walking in the cold at sub-zero temperature dragging a suitcase on cobble-stone roads was not fun. Had to stop numerous times as my hands were freezing. After lot of struggle, stress and pain(physical and mental), I reached the station and by the time I reached the platform, the train doors closed on me, right in front of my eyes. Then I had to reschedule my train journey by shelling around 39 Euros extra. Then the connections were not working out, and after rescheduling I did not get a seat. I was standing near the door for the entire journey from Antwerp to Schipol. ... and I reached Schipol just an hour before the flight departure. There I was at the airport, for the second time on the same day, running with my luggage across the airport. Needless to say, Schipol is quite a huge land-mass of travelers buzzing around like bees! Finally I boarded the flight, perhaps as the last passenger; with the gates closing behind me. Sweaty, tired, stressed out. Although this is no fault of your staff or the hotel directly, thought would let you know because sometimes some small actions can have profound impact (Butterfly effect?). Ultimately as a customer I will remember the stress the Taxi not turning up caused me rather than the 4 good days of the stay I had at the hotel.

M S. Business - 21/02/2018 AccorHotels certified review
« Very comfortable, friendly and welcoming. »

All the staff are friendly and helpful and the food in the restaurant is outstanding. Rooms are well equipped and comfortable. The checking in and out process was also very efficient. Overall a very pleasant stay making the Hotel Vé my first choice venue when I'm staying in the area.

Helen Business - 03/02/2018 AccorHotels certified review
« Friendly, helpful service from all the staff »

I stay regularly in this hotel. The staff were helpful as ever. Had a problem with the room because someone had been smoking in it but fortunately was offered another room quickly. Had to move again as that room was occupied by someone else but all well after I got another room. Breakfast was good and the lady in the breakfast room was very kind and helpful.

Business - 12/12/2017 TripAdvisor review
« Cozy hotel in the middle of Mechelen »

Cozy hotel in the middle of Mechelen. Standard hotel not to cheap, with confortable rooms. Service was good and very well located just beside dowtown. Groth market just a few minutes distance. Room cleaning could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear We very much appreciate your comments regarding your stay at our hotel, Mercure Mechelen Vé. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

Paul Business - 09/12/2017 AccorHotels certified review
« Not well staffed »

For the first time since the hotel opened it was poor,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mechelen Vé. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can you please let me know what went wrong during your stay so I can make sure it won't happen again? thank you, my email is: ha… Kind regards Hannelore

Anonymous Couples - 27/11/2017 AccorHotels certified review
« An enjoyable stay »

All staff very friendly and helpful. Ideal location for exploring Mechelen and within walking distance of the train station.

Johan V. Business - 20/11/2017 AccorHotels certified review
« Friendly, clean, good value for money. »

Very friendly team on arrival and during the morning breakfast and check out. The rooms are clean and very big / spacious, not over designed however the TV (satelite / connectivity) wasn't working, nor was the coffee machine despite following exact instructions, starting and re-starting. Breakfast was very tasty with fresh egg choices cooked at the counter and full continental selection. Overall a modern and comfortable hotel.

Martinc Business - 12/11/2017 AccorHotels certified review
« Plusses and minuses »

On the plus side: 1. Proper coffee machine 2. You replaced the bottled water - most hotels just give you one bottle 3. Nice chocolate 4. Big room On the minus side: 1. Cold - the air conditioning did not work and it wouldn't produce any heat 2. Lighting is dingy 3. Safe was locked on arrival so I had to wait 30 mins for reception to get a code. I realised when I left why it was like that. The safe was not on a level angle so when unlocked the door swung right out - the only way to stop this would be to lock it which is clearly what the previous occupant did.

Thomas D Business - 12/11/2017 TripAdvisor review
« a relaxing experience »

nice re constructed building with wide and nice rooms. A SPA completes the every good experience. Staff very firendly. Located inthe town center, diffucult to reach with your own car but call the hotel and the staff will give some good hints on how to reach the closest parking.

Niels D. G. Business - 01/11/2017 AccorHotels certified review
« Comfortable stay with friendly personell - shame the Accor points are not added to my account automatically »

The reception was very friendly The room was comfortable and the venue has a nice ambiance and good story to it. The breakfast was according to expectations It is a shame that as a member of Accor I have to (very often with Mercure) chase for adding my points to my account. This is admin I do not want to be bothered with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister G., We very much appreciate your comments regarding your stay at the Hotel Mercure Mechelen Vé. It is always a pleasure to receive positive feedback. I will check what happened with your points because indeed you shouldn't be bothered with it. I'll check where it went wrong here... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore Verschueren General Manager

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