Hotel - ibis Vientiane Nam Phu
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Vientiane Nam Phu Hotel

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4.0/5 405 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Standard room offers contemporary style accommodation with timber flooring, large bay windows and 3 meter high ceiling. Each room features standard room amenities, 32" LCD TV, tea/coffee making facilities and an in room safe.

  • 64 rooms
  • 64 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Safe deposit box in room
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Work desk in all rooms
    • Manual temperature control
    • WiFi in your room
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 1,185 reviews

Our guest reviews for ibis Vientiane Nam Phu

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 405 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Y. T. Solo - 05/04/2018
« Great staff »

It was just short stay and not enough time to explore all but I enjoyed a lot. All staff whom I met at Reception, FB, and staff around helped and gave me some ideas to enjoy neighborhoods and around. Whenever I asked some info or etc., all was willingly helped and shared. It was always great to stay in a hotel with great staff or prople.

TripAdvisor review
Family - 01/04/2018
« well run hotel with a happy smile everywhere »

stayed 3 nights recently great location with family , great staff with genuine smiles and assistance with everything absolutely nothing to be negative about well done team ibis plenty food and benevradge outlets all within walking distance

AccorHotels certified review
Tanawin Business - 29/03/2018
« Front-staff is not a professional »

Hotel is quite good but I was experienced with front-staff. Before they gave me wrong receipt, they also confused with the credit card payment. Which caused me 15+ mins to wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Just a short notice to express our utmost appreciation for your stay on your recent trip to Vientiane. Thank you for your kindness taking your valuable time to our on line satisfaction survey. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am so sorry for this inconvenience caused by our staffs and our Front Office Manager will conduct proper training to the new employees. Thank you very much for being Le Club AccorHotels member and loyal guest. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. We wish you a Happy Pi Mai. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Ulf Business - 24/03/2018
« Small and fine hotel in central Vientiane »

Good room and bathroom with well functioning air condition. The breakfast was not really Western standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being the Classic status member of Le Club AccorHotels. Thank you for taking the time to share such constructive feedbacks and for staying with us in the Ibis Vientiane Nam Phu. We truly appreciate your feedback and we are thrilled to know that in overall you had a wonderful stay with us. I will definitely pay my attention to the breakfast for improvement. I am sorry for that your experience did not meet your expectations this time. At Ibis, we strive to provide superior service experiences for every customer; therefore your feedback is very important to us. Again, thank you for your kind comments that we will try to improve. We do look forward to have you back with us again soon. Happy Lao New Year! Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Zen Couples - 21/03/2018
« Lovely people , lovely hotel »

Your staff are lovely, provided good service and recommendations for us as tourists.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you satisfied with the customer service. We certainly share your feedbacks with our entire team and encourage them to strive continuously for higher level of services. Again, thank you for your comments and also recommending our hotel. The entire team of the Ibis wish to welcome you back soon. Taking this opportunity, we wish you a Happy Lao New Year. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Benjamin Business - 18/03/2018
« Very expensive for such a small room »

The staff were very friendly but your limit vegetarian food options and the tiny room I had left me feeling very disappointed at the price I paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for writing in and letting us know about your stay. I am extremely concerned to read your comments with regard to your overall experience at the hotel and took full investigations. We are quite sorry for that your experience did not meet your expectations fully and please accept our apologies. Kindly rest assured that your comment is seriously taken and appropriate training will be carried out to avoid recurrences. We will strive further to provide a superior service experience for our customer; therefore your feedback is very important to us. We appreciate sharing your concerns, and thank you very much for your patronage. We are looking forward to having you back with us at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
N. J. Business - 17/03/2018
« So Kind staff »

It was typical IBIS, small, neat and quiet. But Staff of IBIS namphu was so Kind to make me happy. They always greet me with smile. Thank for your kindness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We sincerely appreciate your feedback and for taking the time to post your review. We truly enjoyed reading your feedbacks and we are thrilled to know that you have had a wonderful stay with us. It certainly is inspiring when a valued guest such as yourself shares reviews on the services that our staffs delivered. Our team strives to offer friendly yet professional and efficient services to all our guests and I had pass your kind review onto the team and shared. Thank you very much for your patronage and we are looking forward to having you back with us at Ibis Vientiane Nam Phu. Sincerely yours, Pattarakorn CHAIYASIT Distribution Manager

AccorHotels certified review
Thomas K. Friends - 11/03/2018
« Max. 3 Stars »

I booked 5 nights, left after the first night and moved to a neighboring hotel. Swimming pool, breakfast incl. 60 % cheaper! The room was clean. No fresh air was possible , since window was locked. The smell of the last guest was in the room. Corridors the same. Very very friendly employees !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Ibis Vientiane Nam Phu on your March stay. I am sorry that your experience did not meet your expectations due to no swimming pool and breakfast was not included on your booking condition. We regret to inform you that usually windows are not openable at city hotels of AccorHotels as there is fresh air inlet system and particularly for Laos, to prevent mosquitoes coming in. However, there should be no smell of the previous guest and I wish to extend my sincerest apologies for not being comfortable. We appreciated your concern, interest and the time taken to bring these matters to our attention. We hope this experience will not alter your confidence in Ibis Vientiane Nam Phu and that you will give us an opportunity of welcoming you again. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Jeff B. Couples - 10/03/2018
« The staff are all fantastic and the location is perfect! »

Only my second time in an Ibis hotel. The first was one not far from my home during an air con install. That stay was good but this one was great. I cannot complement the staff enough for how friendly they are at all points, the front desk, the restaurant and lounge, and housekeeping. Great job to all of them!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being the member of Le Club AccorHotels. We truly appreciate your praise regarding your time with us. It was an absolute pleasure to read that you enjoyed so many aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Pattarakorn CHAIYASIT Distribution Manager

AccorHotels certified review
Supa L. Business - 09/03/2018
« Comfortable stay in a popular locale »

Nice comfortable stay. Very good breakfast, fish rice porridge was great! The fountain "Nam Phu" area has modernized with beer and food shops, I missed the old charm it used to be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being a Silver status member of Le Club AccorHotels. Thank you for taking your time to give us your wonderful feedbacks through our online survey. We are pleased to hear that you satisfied with our services and quality of breakfast. I will definitely pass and share your positive feedbacks to our team and encourage our team members for further endeavor. Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Pattarakorn CHAIYASIT Distribution Manager

AccorHotels certified review
John C. F. Business - 08/03/2018
« Great stay for business »

Staff were excellent, rooms modern and clean food in restaurant good quality and value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being the member of Le Club AccorHotels. We appreciate very much for your continued support as our one of valued returning guest. Thank you for your kindness taking your valuable time to our on line satisfaction survey It certainly is inspiring when a valued guest such as yourself shares reviews on the services that our staffs delivered. Our team strives to offer friendly yet professional and efficient service to all our guests and I will be sure to pass your kind review onto the team. We look forward to welcoming you back in the very near future and in the meantime, if we may be of any further assistance, please do not hesitate to contact us. Sincerely yours, Pattarakorn CHAIYASIT Distribution Manager

AccorHotels certified review
Anonymous Business - 06/03/2018
« Great Hotel »

Ibis hotel was very clean and nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Just a short notice to express our utmost appreciation for your stay on your recent trip to Vientiane. Thank you for taking your time to give us the feedbacks to the online satisfaction survey and we were happy to notice that you have enjoyed our hotel’s cleanliness standard make you feel comfortable at all time. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Pattarakorn CHAIYASIT Distribution Manager

AccorHotels certified review
Anonymous Business - 04/03/2018
« nice bright and functional room »

Nice and bright room. It would be nice if there is some instruction on the use of shower. Even though I closed the glass door, water spilled out and made the whole floor wet. Breakfast was good, but bread could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for posting your experience on your recent stay with us. I wish to extend my apologies for room condition that you mentioned shower water flow into bathroom floor. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate sharing your concerns, and thank you very much for your patronage. We are looking forward to having you back with us at Ibis Vientiane Nam Phu. Sincerely yours, Pattarakorn CHAIYASIT Distribution Manager

AccorHotels certified review
Anonymous Business - 02/03/2018
« Enjoyed my stay! »

Great, friendly staff. Nice big rooms. Great location. The rooms are a bit noisy though & I could have done with more amenities such as room slippers and shampoo

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Great thanks for being a loyal member of Le Club AccorHotels. Just a short notice to express our utmost appreciation for your stay on your recent trip to Vientiane. Thank you for taking your time to give us the feedbacks to the online satisfaction survey. With regard to toothbrush set, I just wish to highlight our brand concept that Ibis is AccorHotels’ economy brand eliminated all unnecessary frills including subjective items of individual likings such as bathroom amenities. For your information, Travel Kits are available at the reception counter at minimal prices. We appreciate kind understanding on this subject. Thank you for your sharing your experience and the entire teams of the Ibis wish to welcome you back soon. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Kornnapa Business - 02/03/2018
« BEST SERVICE »

GOOD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Just a short notice to express our utmost appreciation for your stay on your recent trip to Vientiane. Thank you for your kindness taking your valuable time to our on line satisfaction survey. Our Ibis hotel objective is to offer its customers well-being at the best price. Your score have been passed on to our teams and this will certainly motivate them to keep up the good works. Please rest assured that we are taking the appropriate measures to address the agendas that you have marked lower scores for further improvements, such as Wi-Fi speed of connection. Once again, it was a pleasure to read your feedback. We wish to be of your services again in the near future. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Kevin N. Business - 01/03/2018
« very nice hotel »

service was good. rooms were excellent. check in and out was efficient. Location was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being the member of Le Club AccorHotels and many thanks for your kind patronage at Ibis Vientiane Nam Phu. It is always wonderful to hear you have enjoyed stay with us, especially on our location, the product and services that attained to your expectations. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work. Once again, thank you very much for your observations. Your Ibis team look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Jb Solo - 01/03/2018
« Excellent hotel in Vientiane »

Having akready spent 1 night in a nearby hotel which was filthy dirty and noisy I was so relieved to check into the Ibis. The staff were all extremely welcoming abd helpful, they went out of their way to allow me to check in to my room as soon as possible when I explained to them that I had not slept all night and was exhaustedand desperate for a shower. The room was very clean with spotless linens, it was very comfortable, quiet and well equipped. I had a great stay and as a single female I felt 100% safe.The buffet breakfast was very good with excellent coffee and the staff were charming. The hotel is situated in an excellent location. I highly recommend this hotel. Thank you Ibis for looking after me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We appreciate very much for the fact you are being the member of Le Club AccorHotels. Thank you for finding your time to post a review for the online satisfaction survey about your recent stay with us at Ibis Vientiane Nam Phu. It was really our pleasure serving you and I am pleased to see that you were happy with our location and the hotel products and services in overall. The voice of our customers is crucial in maintaining our high standards. Your kind words have been passed on to our teams including Mr Saophet who welcome you on your arrival, and this will certainly motivate them to keep up the good work. Again, thank you for your comments and recommending our hotel. The entire team of the Ibis wish to welcome you back soon. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Gilang K. Business - 27/02/2018
« Convenient and comfortable stay at the heart of the city. »

Stepping into the hotel, I knew that staying at Ibis Nam Phu was going to be a comfortable affair, and I was right. The room was well maintained, with enough amenities to sustain a short stay. The convenient location meant that everything was within walking distance, and with an abundant shops and eateries, one will not easily go hungry. The only thing lacking was the availability of a fitness centre within the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being the member of Le Club AccorHotels and many thanks for your kind patronage at Ibis Vientiane Nam Phu . We are very delighted to discover that you had a good experience during the stay with us and that you found our hotel's location has easy access to everywhere. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you very much for your observations. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Linsiong L. Families - 23/02/2018
« Friendly quick response helpful people's last of all very happy faces. Keep it up, good job. Sabaide. »

Sabade to all ibis Vientiane staffs Thank you for you all friendly peoples. Iwe're very happy and lucky to stay in the happy faces hotel. We felt very conformable and sleep good. Breakfast is good too. I definitely will book at this hotel next travel plan to Vientiane. Location of this hotel is very convenient. Either way you turn right or left for going out. Few steps are shops or malls. Excellent place. Khochai to everyone in Vientiane ibis hotel. Lawang to dae doe. Sokdi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Sabaidee from Ibis Vientiane Nam Phu! Just a short notice to express our utmost appreciation for your stay on your recent trip to Vientiane. Thank you for your kindness taking your valuable time to our on line satisfaction survey. We were pleased to know that you have enjoyed your stay in overall. At our Ibis, we wish to offer superior service experiences for every customer; therefore your feedback is very important to us. Once again, thank you very much for your observations. Your Ibis team look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
H M. B. Solo - 20/02/2018
« Small but beautiful »

Lovely welcome at front desk and help to my door. Fabulous room, small and well appointed. I've been travelling for three weeks and staying at various places, but my IBIS stay has been the best. Comfortable and best sleep, would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being the member of Le Club AccorHotels. I am pleased to see that in overall you were happy with our hotel product and enjoyed your stay. At our Ibis, we wish to make all our guests feel comfortable at all time ; therefore your feedback is very important to us. With regards to our noise protection devices on the door and window, I must admit that it is not able to shut all kind of noise fully. The local nightlife is indeed vibrant, especially on weekends, which is part of what attracts many of our guests. We do offer quieter rooms on the other side of the building that can be reserved upon request. Once again, thank you very much for your observations. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

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