Hotel - ibis Vientiane Nam Phu
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Vientiane Nam Phu Hotel

4.0/5 418 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LATE CHECK-OUT UP TO 5PM

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Standard room offers contemporary style accommodation with timber flooring, large bay windows and 3 meter high ceiling. Each room features standard room amenities, 32" LCD TV, tea/coffee making facilities and an in room safe.

  • 64 rooms
  • 64 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Air conditioning
    • Safe deposit box in room
    • 220/240 V AC
    • Free in-room mineral water
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,287 reviews

Our guest reviews for ibis Vientiane Nam Phu

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 418 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 14/09/2018 AccorHotels certified review
« Slightly overpriced »

Staff excellent,shower not hot,room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking your time to give us the feedbacks to the online satisfaction survey. We are pleased to hear your kind comments about our staffs’ services. However, I wish to extend my apologies for room condition and thank you kindness in letting us know its condition. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. After we received your message I sent our Chief Engineer and his team to rectify the problem. Thank you very much for being Le Club AccorHotels member. We look forward to the privilege and pleasure of serving of serving you again at Ibis Vientiane Nam Phu Sincerely yours, Michael MICHEl General Manager

Songphop W. Business - 07/09/2018 AccorHotels certified review
« Good sleep good stay »

Good sleep Good location Good staff Good price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you so much for your wonderful comment to Ibis Vientiane Nam Phu. We were delighted to have you here and happy to hear that you had a memorable experience with us. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work. The voice of our customers is crucial in maintaining our high standards. Our Ibis hotel objective is to offer its customers well-being at the best price. Thank you once again and we look forward to seeing you soon again. Sincerely yours, Michael MICHEL General Manager

Chaiwat S. Business - 06/09/2018 AccorHotels certified review
« Very good service as always »

This is my second time that stayed in this hotel. I'm very impressive during stay in this hotel. Front offices and all staffs are very nice.

Aeronic Friends - 06/09/2018 AccorHotels certified review
« Value for money and great location »

Had a great stay at Ibis, and location was good. Only thing was that we had a scare when we arrived back at hotel to find our room door wide open. But thankfully nothing was lost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you so much for taking the time to share your experience at The Ibis Vientiane Nam Phu during your recent stay. We greatly value your feedback. Your feedback on the fruit selection is well received and I have meanwhile shared your comments with our Security team as there is always room to further improve on our existing offer I believe. Your team of Ibis Vientiane Nam Phu look forward to the privilege and pleasure of serving you again. With personal regards, Michael MICHEL, General Manager

Patty Business - 04/09/2018 AccorHotels certified review
« so much helpful and friendly staffs. »

pro: so much helpful and friendly staff in all functions. con: breakfast no so variety and full range. bathroom has no toothpaste and hair shampoo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you very much for sharing your thoughtful comments of your recent stay with us at Ibis Vientiane Nam Phu. We are very pleased to know your time here was such an enjoyable and that all was to your liking. With regard to toothbrush set, I just wish to highlight our brand concept that Ibis is AccorHotels’ economy brand eliminated all unnecessary frills including subjective items of individual likings such as bathroom amenities. For your information, Travel Kits including slippers are available at the reception counter at minimal prices. Thank you once again for sharing your experience, and the entire teams of the Ibis wish to welcome you back soon. Sincerely yours, Michael MICHEL General Manager

Thone V. Friends - 03/09/2018 AccorHotels certified review
« Mr Thone V. »

Good service nice and clean hotel staffs are friendly well done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for choosing the hospitality of Ibis Vientiane Nam Phu, and for taking the time to write a review about your recent experience. We are glad to read your tome here was an enjoyable one. Thank you one again for your valuable feedback and please do let us know when your travels bring you back this way . We look forward to the pleasure of your return. Sincerely yours, Michael MICHEL General Manager

Hwa J. L. Business - 25/08/2018 AccorHotels certified review
« the cleanliness, friendliness of staffs, and amenities were phenomenal, »

I had a safe, comfortable stay during my trip. Thanks to the staffs for the excellent experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We can't thank you enough for sharing this lovely review! It is a delight to receive such great feedback highlighting your perfect stay and our impeccable service. We are always striving to provide the excellent hospitality and personalized service to each guests, and your kind appreciation is such an encouragement for us. Once again, thank you very much for your observations. Your Ibis team look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Michael MICHEL General Manager

Anonymous Business - 24/08/2018 AccorHotels certified review
« It's a great location for your staying in Vientiane »

Staff are very nice and friendly. They always smile to the customer and support for all request.

Suchit R. Solo - 20/08/2018 AccorHotels certified review
« Good guest services »

Hotel staffs are nice and warm welcome. They have good service mind.

Maria Business - 19/08/2018 AccorHotels certified review
« Great location »

There was an electricity shutdown by the city so not the hotel's fault but there were a few hours without any electricity in the rooms, not even a light so it was really dark in the bathroom. Some slippers would be a great addition to the room but all else is fine. The location is great as well, very near the places for sightseeing and dining.

Sam Families - 13/08/2018 AccorHotels certified review
« Comfortable Stay »

An overall comfortable stay. The room was a little small, but that was expected. Lack of room service was a letdown, but everything else made up for it, including decent breakfast and an overall good experience checking in/out and daily housekeeping. I'd stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for choosing the Ibis Vientiane Nam Phu as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the team members concerned. With the voice of our customer, we can grow further and are able to improve our service standards. Once again thank you very much for your observation and fine compliments. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Michael MICHEL General Manager

Carl L. Solo - 08/08/2018 AccorHotels certified review
« Mr Carl l. »

Decent hotel & a decent location not far from local amenities & bars & restaurants, straight forward upto date basic room.. Alot of French outlets within the area regarding food.. I’d say Vientiane needs a good input of more bars & entertainment for all around purposes.. This hotel is a girlfriend/boyfriend type of hotel & not the swinging door type with any character you wish to bring back.. All in all safe as houses no problems in my stay..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking your time to give us the feedbacks to the online satisfaction survey. We very much appreciate your comments regarding your stay at the Ibis Vientiane Nam Phu and we were happy to notice that you enjoyed the hotel’s location. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the agendas that you have marked lower scores for future improvements. We appreciate sharing your concerns, and thank you very much for your patronage. We are looking forward to having you back with us at Ibis Vientiane Nam Phu Kind Regards, Michael MICHEL General Manager

Anonymous Business - 05/08/2018 AccorHotels certified review
« Great to stay and we will come back again »

Good location, clean room, nice staff, clean toilet, but noisy from Nam Phu restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for sharing such a great review of your time spent with us at Ibis Vientiane Nam Phu! Each of team member were happy to see your feedback, highlighting many of the great assets that Ibis Vientiane Nam Phu has to offer. Our team strives to offer friendly yet professional and efficient services to all our guests and I had pass your kind review onto the team and shared. Thank you very much for your patronage and we are looking forward to having you back with us at Ibis Vientiane Nam Phu. Sincerely yours Michael MICHEL General Manager

Id Solo - 05/08/2018 AccorHotels certified review
« Pleasant »

The staff at Ibis Vientiane is pleasant, professional, and very much in the business of creating the best experience for the guest. Genuine kindness and good customer service. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for choosing Ibis Vientiane Nam Phu and for taking your time to write a valued feedback. It’s always a pleasure to learn when our guests have a great visit. We strive to meet or exceed the expectations of our Ibis Vientiane Nam Phu guests and pleased we were able to do that for you. Sincerely yours, Michael MICHEL General Manager

Louis C. Solo - 05/08/2018 AccorHotels certified review
« Clean, homely and rememberable experience. »

The room was clean and bright. The decoration was homely. Staff were helpful. Food was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you so much for your review and for remembering us! It is most rewarding to learn that our hospitality is appreciated by our guests. We do our best to keep up the standards to always meet with our guest’s expectations. I am looking forward to having you again as a regular and returning guest in our hotel . Your Ibis team is await for the privilege and pleasure of serving you again. Sincerely yours, Michael MICHEL General Manager

Christopher Solo - 31/07/2018 AccorHotels certified review
« Keen staff wore me out »

Your staff are trained poorly so that they are CONSTANTLY trying to help. It ruined my stay... please train them to watch with their eyes & not ALWAYS try to help. I would not stay at Ibis Vientiane until staff are trained to be less intrusive. Poor management and training... ruined well-intentioned staff. Change your TRAINING please

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your experience at the ibis Vientiane Nam Phu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to apologize for what may have been perceived as abrupt behavior of my staff when dealing with your concerns. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided. I will do the follow up with them based on the points which were not up to your expectations and satisfaction to ensure that we will just offer a top quality service. Once again, thank you very much for your observations. We hope this experience will not alter your confidence in Ibis Vientiane Nam Phu that you will give us the opportunity of welcoming you again. Sincerely yours, Michael MICHEL General Manager

Anonymous Families - 29/07/2018 AccorHotels certified review

clean and safe with good staff support us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for choosing the hospitality of Ibis Vientiane Nam Phu, and for taking the time to write a review about your recent experience. We are extremely delighted to see that you enjoyed and are happy with our facilities, hotel’s cleanliness and services provide by our team member. It is most rewarding to learn that our hospitality is appreciated by our guests. We will do our best to keep up the standard to always meet with our guest's expectations. Thank you once more and we look forward to welcoming you back again. Sincerely yours, Michael MICHEL

Anonymous Business - 26/07/2018 AccorHotels certified review
« Fair »

Nice and clean and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for sharing your experience at the Ibis Vientiane Nam Phu. We appreciate very much for your continued support as our one of valued returning guest. It is pleasant to read that you have an enjoyable stay with us; your compliment with the cleanliness and the great location are appreciated by us all. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very importance to us. With the voice of our customer, we can grow further and are able to improve our service standards. Once again thank you very much for your observation and fine compliments. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Michael MICHEL General Manager

Rajaratnam B. Business - 25/07/2018 AccorHotels certified review
« Good »

It was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you your recent trip to Vientiane and Thank you for taking your time to give us the feedbacks to the online satisfaction survey. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very importance to us. With the voice of our customer, we can grow further and are able to improve our service standards. Once again thank you very much for your observation and fine compliments. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours,

Navapornpach C. Business - 22/07/2018 AccorHotels certified review

Incredible stay and all fantastic staffs there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for choosing Ibis Vientiane Nam Phu for your stay, and for taking the time to write a review of your recent experience. We are very happy to hear that you enjoyed your stay here. Your kind compliments about our attentive service are highly appreciated. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future. Sincerely yours, Michael MICHEL General Manager

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