ibis Vientiane Nam Phu Hotel 3 stars

TripAdvisor rating 4.0/5 436 reviews
ibis Vientiane Nam Phu
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Hotel extras

  • Oopen Restaurant with Asian and International cuisine

  • 64 contemporary rooms with ibis standard.

  • ibis Sweet Bed

  • In central Vientiane, walking distance to major tourist attractions and banks

  • Others: security, laundry, breakfast, etc

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Babysitting on request

Hotel location

ibis Vientiane Nam Phu

P O Box 2359 Nam Phu Square
Setthathirath Road Ban Xieng
Ngeun Chanthabury District

vientiane
democratic republic lao

Tel: +85621262050

Fax: (+856)21263230

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    WATTAY At 9.3km / 5.78 miles

GPS :17.964173, 102.608086

Our accommodations

Standard room offers contemporary style accommodation with timber flooring, large bay windows and 3 meter high ceiling. Each room features standard room amenities, 32" LCD TV, tea/coffee making facilities and an in room safe.

Standard 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Triple Room

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

OOPEN

Type of cuisine: Cafe

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Vientiane Nam Phu

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,579 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

436 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Staff and attentive service

Customer review rating 4.3/5

Susan B. Families - 10/07/2019 AccorHotels certified review

We really enjoyed our stay at the Ibis hotel. Every staff member was always smiling and eager to help. The location was perfect for us

Not comfortable stay

Customer review rating 4.3/5

David Business - 07/07/2019 AccorHotels certified review

Unable to sleep because pillow too soft. Have to request for 4 pillows in order to give enough support. No toiletries unless I ask for it. Not even toothbrush is available. Give me an unwelcoming feel and inconvenient to keep asking from house keeping

Customer review rating 4.3/5

Albert Friends - 06/07/2019 AccorHotels certified review

Manager & front team are flexible & very helpful in anything requested.

Disappointed

Customer review rating 4.3/5

Anonymous Business - 05/07/2019 AccorHotels certified review

WiFi was bad and room was not cleaned

service-minded staff but this was my 1st time met lizard in the room.

Customer review rating 4.3/5

Anonymous Business - 05/07/2019 AccorHotels certified review

- Good food - Good service

Great Location, new, nice staffs

Customer review rating 4.3/5

Omthong Families - 01/07/2019 AccorHotels certified review

Hotel located in a convenient location, you can walk to night market, many good cafes. Hotel is newly built and staffs are very welcoming.

Dear Valued guest, Thank you for being a member of Le Club AccorHotels member. We appreciate very much for your continued support as our one of valued returning guest and Thank you for taking the time to share your feedback about your recent stay with us. I am delighted to hear that you enjoyed your stay with us and that the service provided met with your expectations. I have meanwhile shared your kind words with the entire team and I am confident that it serves as a great motivation. Thank you once again and we look forward to welcoming you back soon. Sincerely yours, Michael MICHEL General Manager

First timevin Laos

Customer review rating 4.3/5

Richard S. Solo - 01/07/2019 AccorHotels certified review

Very pleasant from staff to room to cuisine

Dear Valued guest, Thank you for being the Classic status member of Le Club AccorHotels Thank you for taking the time to share such positive feedbacks and for staying with us in the Ibis Vientiane Nam Phu. We truly appreciate your feedback and we are thrilled to know that you have had a wonderful stay with us. It certainly is inspiring when a valued guest such as yourself share reviews on the service that our staff delivered, Our team strives to offer friendly yet professional and service to all our guest and I will be sure to pass your kind comment onto the teams. We appreciate sharing your concerns, and thank you very much for your patronage. We are looking forward to having you back with us at Ibis Vientiane Nam Phu. Sincerely yours, Michael MICHEL General Manager

Nice room and good breakfast.

Customer review rating 4.3/5

Anonymous Business - 30/06/2019 AccorHotels certified review

The room is nice, but a bit small. The breakfast is good. The staff at the front desk and the breakfast are very friendly and provide superb services.

Dear Valued guest, Thank you very much for taking the time to share your experience at The Ibis Vientiane Nam Phu and for your very kind comment on the hotel and services. It is much appreciate and I am delighted to hear that you have enjoyed your stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us an opportunity to serve you better in the near future. Sincerely yours, Michael MICHEL General Manager

Mr

Customer review rating 4.3/5

Walid B. Solo - 28/06/2019 AccorHotels certified review

Very bad .. For the amount I paid I should get Larger room Toothpaste and brush Big soap Better breakfast So never again at hotels ibis all over

Dear Valued guest, I am extremely concerned to read your comments with regard to your overall experience at the hotel and took full investigations. However I feel my findings were not exact reasons of your dissatisfaction. It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times. It’s would greatly appreciate to allow us for opportunity to email tell us about your experience when you stay with us last time. I do sincerely apologize for any inconvenience and disappointment caused and look forward to hearing from you. Best regards, Michael MICHEL General Manager

Reasonable price with clean accommodation

Customer review rating 4.3/5

Daisy L. Friends - 26/06/2019 AccorHotels certified review

Repair to price, they have clean and tidy room. One unsatisfied thing is the amenity. I do not know whether it is brand standard, however the amenities were not enough and the bathroom looks old facilities and seems to be renovated. Regarding the service, the front desk assisted us to carry the luggage into our room so it was wonderful. Generally it was comfortable stay!

Dear Valued guest, We very much appreciate your comments regarding your stay at the Ibis Vientiane Nam Phu and we were happy to notice that you enjoyed the cleanliness and staff service. With regard to amenities , I just wish to highlight our brand concept that Ibis is AccorHotels’ economy brand eliminated all unnecessary frills including subjective items of individual liking such as bathroom amenities. For your information, Travel Kits are available at the reception counter. At our Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate sharing your concerns, and thank you very much for your patronage. We are looking forward to having you back with us at Ibis Vientiane Nam Phu in the near future. Sincerely yours, Michael MICHEL General Manager

Friendly hotel with good services.

Customer review rating 4.3/5

Rafer G. Couples - 26/06/2019 AccorHotels certified review

Me and my wife had a short trip to Vientiane and stayed at Ibis hotel, the staffs at the front office and the Bar are warm and helpful. however, there are some minor defects in the guest room, 1. we stayed in room 312 but the number on the phone marked 313. 2. There is no handle for the window and quite noisy in the night time. 3. The shower room door is not sealed enough as the water leaks out badly.

Dear Valued guest, Thank you for choosing Ibis Vientiane Nam Phu as your accommodation in Vientiane and we were very happy to read that you appreciated our hospitality services rendered by our staff members. It is most rewarding to learn that our hospitality is appreciated by our guests. However, we are sorry for the room condition. We took well note of the conditions send our Housekeeping Manager and Chief Engineer for the rectifications. Thank you for letting me know about this. At Ibis, we strive to provide superior service experiences for every customer; therefore your feedback is very important to us. Once again, it was a pleasure to read your feedback. We wish to be of your services again in the near future. Sincerely yours, Michael MICHEL General Manager

Good location

Customer review rating 4.3/5

Anonymous Business - 24/06/2019 AccorHotels certified review

Ibis Vientiane is a good place for all type travelers who want to spend your time in Vientiane. It’s very easy to get all attractive spot and lots of local services and restaurants.

Dear Valued guest, Thank you for being the member of Le Club AccorHotels. We thank you for your comments regarding your recent stay at the Ibis Vientiane Nam Phu. It was really our pleasure serving you and I am pleased to see that you were happy with our location. We are truly happy and appreciated to know that, you have a memorable experience during your stay with us. Thank you once again and we look forward to welcoming you back soon. Sincerely yours, Michael MICHEL General Manager

A safe place

Customer review rating 4.3/5

Sunnyjshores Solo - 22/06/2019 AccorHotels certified review

Excellent service, quality breakfast, secure location, well spoken management.

Dear Valued guest, It is always wonderful to hear when our returning guest have enjoyed especially on our location and service that to your expectations. Your kind words have been passed on to our teams and this will certainly motivate then to keep up the good work. The voice of our customers is crucial in maintaining our high standards. Our Ibis hotel objective is to offer its customers well – being at the best price. Thank you once again and we look forward to welcoming you back soon. Sincerely yours, Michael MICHEL General Manager

Loved the hotel and staff-excellent place to stay

Customer review rating 4.3/5

Edward S. Solo - 20/06/2019 AccorHotels certified review

Everything was great

Dear Valued guest Many thanks for taking the time to share your experience. I am delighted to know how much you appreciated your first stay at The Ibis Vientiane Nam Phu and especially enjoyed our hospitality services provide by our staff members I will definitely pass and share your positive feedbacks to our team and encourage our team members. Once again, thank you very much for your observations. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Michael MICHEL General Manager

Great location, good service

Customer review rating 4.3/5

Ben Solo - 18/06/2019 AccorHotels certified review

Pleasure stay

Dear Valued guest, Thank you very much for sharing your review! We are glad to know that you had a great time while with us, and especially great to know that you enjoyed our hotel’s location and our hospitality. We appreciate sharing with your concerns, and we look forward to the opportunity of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Michael MICHEL General Manager

Better than expected.

Customer review rating 4.3/5

David M. S. Business - 13/06/2019 AccorHotels certified review

Location was great, staff were fantastic, food was ideal and rooms were great. Having stayed in many IBIS Hotels around the world, I would say this one was (is) the best. I will be back soon, and I will be recommending this establishment to all my colleagues. Well done Accor and team.

Dear Valued guest, Thank you for taking your time to give us your wonderful feedbacks. We are pleased to hear that you satisfied with our staffs’ services and quality of food. I will definitely pass and share your positive feedbacks to our team and encourage our team members. We appreciate very much your kindness in recommending our hotel. The entire team of the Ibis wish to welcome you back soon. Sincerely yours, Michael MICHEL General Manager

Helpful and courteous staff

Customer review rating 4.3/5

Dm Families - 13/06/2019 AccorHotels certified review

Staff was friendly, courteous and helpful. From early check in to making vegetarian breakfast it was memorable. Also helped with car and airport drop booking. And help with city guide. Overall very satisfied.

Dear Valued guest, Thank you for taking time to leave such wonderful feedbacks. I enjoyed reading every sentence in your review. I am very pleased that your experience was a memorable one and am positive that our associates enjoyed looking after your needs as much as you enjoyed your stay. Your kind words have been passed on to our teams as we share all reviews with all employees. Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Michael MICHEL General Manager

Friendly helpful attentive staff

Customer review rating 4.3/5

Tom K. Couples - 12/06/2019 AccorHotels certified review

Good. Breakfast disappointed with a lack of fresh bread

Dear Valued guest, Thank you for sharing your feedback on your recent stay. We are absolutely committed to ensuring the complete satisfaction of our guests, and in turn, we regret to read your time here was not the experience you had hoped for. Please allow me to apologies for the fact that we did not live up to your expectations. Your feedback is important to us and I have discussed the challenges you experienced with the team for improvements. I thank you once again for sharing your experience and please contact us if we can be of any assistance as we would very much like to see you return to the hotel in the future. Sincerely yours, Michael MICHEL General Manager

Clean and Efficient Stay with Delicious Breakfast

Customer review rating 4.3/5

Mjl Couples - 11/06/2019 AccorHotels certified review

Overall it was a comfortable experience, though it would've been nice to have a proper smoking area with tables and chairs outside the hotel itself. Compliments to the chefs for a delicious 3-day breakfast experience.

Dear Valued guest, Thank you very much for sharing your breakfast experience. I am delighted to read that you had a great time with us and I have meanwhile shared your compliments with our chefs and the team, much to their delight. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to improve the quality of services we want to offer our guests. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely yours Michael MICHEL General Manager

comfortable room and good service

Customer review rating 4.3/5

Graeme G. Business - 10/06/2019 AccorHotels certified review

An efficiently run hotel with friendly staff

Dear Valued guest, Thank you for your review! We much appreciate you taking the time to write about your experience at The Ibis Vientiane Nam Phu. I am pleased to hear that you had a great time during your stay and enjoyed our hospitality. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to improve the quality of services we want to offer our guests. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely yours Michael MICHEL General Manager
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