Hotel - ibis Vientiane Nam Phu
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Vientiane Nam Phu Hotel

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4.0/5 399 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Standard room offers contemporary style accommodation with timber flooring, large bay windows and 3 meter high ceiling. Each room features standard room amenities, 32" LCD TV, tea/coffee making facilities and an in room safe.

  • 64 rooms
  • 64 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Safe deposit box in room
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Work desk in all rooms
    • Manual temperature control
    • WiFi in your room
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating Based on 1,117 reviews

Our guest reviews for ibis Vientiane Nam Phu

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 399 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Juri Business - 13/02/2018
« Recommended: good position, nice staff »

Position is very good, in the city center and just 15-20 minutes from the airport. Staff is nice. Clean and comfortable rooms

AccorHotels certified review
Pratya P. Business - 13/02/2018
« Nice to stay »

Nice staff and services.

AccorHotels certified review
Weera N. Solo - 12/02/2018
« Very good location which there are so many Interested place such as restaurant (MIX, Khop Jai der), day lCoffee shop (True) »

Good staff that they are all smiling and high service minded

AccorHotels certified review
Tanasut C. Business - 10/02/2018
« Good to stay. Nice staff and nice location »

The hotel is new the room is big enough to stay for people. All staffs are very helpful overall is perfect to stay but only for breakfast you should prepare sausage ham bacon on buffet line to ordering one by one it’s quite slow.

AccorHotels certified review
Piboon L. Business - 04/02/2018
« Clean and Nice »

The room connected with road was some loud sound .

AccorHotels certified review
F. W. Business - 04/02/2018
« GOOD »

GOOD

AccorHotels certified review
Saranya S. Business - 31/01/2018
« Best location in Vientiane »

This is my 7th time staying at Ibis Vientiane Nam Phu. The location is very convenience which all city attractions are in walking distance. The hotel and room is clean with friendly and helpful staff. Will definitely staying here again.

AccorHotels certified review
Momonmon Business - 29/01/2018
« clean and conveniece »

good location, standard

AccorHotels certified review
Steven Couples - 28/01/2018
« Very good hotel »

Staff is very helpful and very friendly, the rooms are nice and clean. This was a very positive experience.

AccorHotels certified review
L. S. Friends - 27/01/2018
« Good »

Everyting is good. I felt sorry that there were no slippers.

AccorHotels certified review
Sompratana Business - 22/01/2018
« Pretty good »

I have bad experience only one time. 99% is excellent. Your maid forgot to clean the toilet bowl. It is stinky and when I checked the toilet bowl cover, I found a lot of brown stain under it! It is unacceptable for standard in cleaning the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for your review and for choosing our Ibis Vientiane Nam Phu on your recent trip to Vientiane. I am very happy that you enjoyed your time with us for most of your stays. This time however, it is with sincere regret that we note your dissatisfaction of the cleanliness standard. I felt ashamed of the wrong attitude of a chambermaid who did not follow our standard and conducted thorough training on the cleaning process and standard to her. Kindly forgive us and be assured that this carelessness will not occur again. I am looking forward to having you again as a regular and returning guest in our hotel . Your Ibis team is await for the privilege and pleasure of serving you again. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Adjanarat Business - 19/01/2018
« Great location in Vientiane »

Good location, nice bed, clean and helpful staffs

AccorHotels certified review
Ronnarong S. Business - 16/01/2018
« Great location and more comfortable when stayed. »

Everything was quite good but WiFi was not working well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Just a short notice to express our utmost appreciation for your stay on your recent trip to Vientiane. Thank you for taking your time to give us the feedbacks to the online satisfaction survey and we were happy to notice that you have enjoyed staying with us in overall. With regard to your Wi-Fi experience, it is our hope if our customers can contact our reception in case their Wi-Fi connections are not working well. During the day time, we have an IT person stand-by to assist our customers. Once again, it was a pleasure to read your feedback. We wish to be of your services again in the near future. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Aws Families - 15/01/2018
« Clean comfort friendly staff »

Very comfortable, clean , good location, friendly staff .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being the member of Le Club AccorHotels and for your recent stay with us. We appreciated taking your time to share such positive feedbacks and very pleased to know that you had a wonderful stay with us. It is most rewarding to learn that our hospitality is appreciated by our member. We will do our best to keep up the standards to always meet with our guest’s expectations. We hope your next visit will be as pleasant as the previous one. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Mark Friends - 11/01/2018
« Excellent staff and location »

Check-in was a breeze. The staff were polite, courteous and helpful with our travel queries. The rooms were in excellent condition; amenities, bedlinen, towels were good, if not brand new. I'm not sure if all this was because the hotel was newly refurbished or occupancy was low due to it being a new hotel, but there was nothing to fault.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for being the member of Le Club AccorHotels. Thank you very much for your perfect review. We are absolutely delighted to read that you enjoyed service by our teams, hotel’s location and quality of room. We are now operating this hotel 4 and half years with rather high occupancy throughout the years. We did not have any refurbishment or renovation for last 4 and half years. However the hotel is well maintained by our dedicated teams; mainly Maintenance and Housekeeping teams. We certainly shared your comment with the teams and it was true reward for them if you felt staying at new hotel. Thank you very much for your patronage and your team is looking forward to having you back with us at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Ben Solo - 03/01/2018
« Good »

Easy

AccorHotels certified review
Jeffrey F. Business - 02/01/2018
« Feels like coming Home :) »

I have been staying at the IBIS Namphu since it opened up. It is a hotel which takes their services and offerings seriously. Excellent housekeeping and hot water calibration for showers Fuss free and efficient registration at front desk Friendly and well informed customer facing personnel with good command of English Prompt and attentive responses to shortcomings or problems and they do remember and cater for my preferences in choice of rooms or information required. It is a hotel who ensures that the facilities are well maintained and more important the resources are WELL trained and informed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to share such positive feedback and for staying with us in the Ibis Vientiane Nam Phu. It was a pleasant moment to welcoming you back. We will do our best to keep up the standards to always meet with our guest’s expectations. And of course, we are looking forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours Suzie SHIOYAMA General Manager

AccorHotels certified review
Wt Families - 31/12/2017
« Cozy hotel. good price, near to town center and helpful staff »

The hotel is 5 mins walk away from the center of Vientiane. Just next to the hotel is the Nam Phu Park where bars and restaurants are situated. It is also 10 mins walk to the President's Residence and the Sisaket Temple, one of the oldest temples in Vientiane. The rooms are in typical Ibis style, modest, clean and equipped with kettle and complimentary tea and coffee bags. Breakfast was good for its price. Staffs were very nice and helpful. Complimentary parking spaces are available right in front of the hotel. I would certainly recommend this hotel and would stay again in my next visit.

AccorHotels certified review
Dan Couples - 28/12/2017
« Pleasant stay »

Everything was great except for the very loud live music from the newly opened restaurant at Nam Phu fountain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Hsao-Min Daniel Chia, Thank you for choosing Ibis Vientiane Nam Phu as your accommodation and we were very happy to read that you appreciated our hospitality services rendered by our staff members. It is most rewarding to learn that our hospitality is appreciated by our guests. I will share your comments with our team. With regard to the loud music, I of course brought up my complaints when they started loud sound. Actually unnecessary loud music started from the Christmas Eve continued to the New Year Eve and we made several complaints to the management of the restaurant. But our complaints did not work as the level of music not changed. We do understand that Christmas Eve and New Year Eve are special nights to celebrate for many people and the restaurant customers want to enjoy the nights with live music. But it is totally unnecessary to make boisterous and clamorous sound that covering 200 meters in radius. However, as the festive season is over, the loud music also over now. We thank you very much for your patronage and look forward to having you back with us at Ibis Vientiane Nam Phu soon. Sincerely yours, Suzie SHIOYAMA General Manager

AccorHotels certified review
Suehee C. Friends - 28/12/2017
« 직원들이 모두 친절하고 위치 또한 훌륭합니다. »

I would like to complement your staffs. We came came back from Vanvieng after 2 days staying in your hotel to take our midnight flight from VTE . Even though we checked out your hotel, but your kind staffs allow us to keep our luggages thanksfully. I have never seen this kind of service. Please applause to the lady who checked in for me on 13DEC17 at about 20:00 who exchanged money around 21:00 (Sorry I counldn;t check her name) & Mr. Phomaha and Mr. Somaphet. We could spend time very convenient in VTE for the rest of the time before departure thanks to them. It was really touching so please kindly take some action for their great service and smile to your customer. Thank you. Sincerely yours, Ms. Suehee C. By the way, please inserted points for my staying in my Accor ID point into 30…9616. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Suehee Cho, Thank you for becoming the member of Le Club AccorHotels. Thank you for taking the time to share such positive feedbacks and for staying with us in the Ibis Vientiane Nam Phu. We truly appreciate your feedback and we are thrilled to know that you have had a wonderful stay with us. The Reception female staff was Ms Onkham. Upon receipt of your review, as usual, we read all reviews from our guests during our daily meeting, then we hand-over a “special thanks” award with USD 10 note to Ms Onkham, Mr Phommaha and Mr Saophet respectively. It was a surprise gift for them because they were not expecting to get something return when they do good job. With regard to the points for Le Club AccorHotels, you have booked your stay through Expedia online travel agent this time. You will earn points when you book directly to AccorHotels website, Ibis website, Sofitel website, Novotel website, Mercure website etc, or you make your booking directly to AccorHotels’ hotel by e-mail. You will then enjoy points from Le Club AccorHotels. Thank you once again for sharing your experience, and the entire team of the Ibis wish to welcome you back soon as one of the valuable regular and member of the Le Club. Sincerely yours, Suzie SHIOYAMA General Manager

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