Mercure Manila Ortigas 4 stars

TripAdvisor rating 4.0/5 175 reviews
Mercure Manila Ortigas
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Hotel extras

Our events room are desgined to meet your needs for an exceptional and connective environment. Equipped with modern necessities and theme options, our team in Mercure Manila Ortigas is sure to professionally support in planning and hosting your event

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Manila Ortigas

45 San Miguel Avenue
Ortigas Center
1605
pasig
philippines

Tel: +6323174000

Fax: (+63)23174088

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NINOY AQUINO INTL At 19km / 11 miles

  • By train

    SHAW BLVD MRT At 0km / 0 miles

GPS :14.582103, 121.060397

Our accommodations

Genuine Comfort in style: with the choices from our Standard Room offering a queen-size bed or Superior Rooms with two-single beds, queen-size bed or king-size bed and Deluxe Rooms with king-size bed or queen-size bed.

Standard room with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Superior room with 1 King size bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Superior room with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Superior room with 2 Single beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Deluxe room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Deluxe room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Our restaurants and bars

KALESA CAFE

Type of cuisine: International

Kalesa All day dining Restaurant offers an array of buffet breakfast with Live Action Station, and A la Carte menu inspired through the fusion of International Asian and traditional Filipino dishes that is available for breakfast lunch and dinner

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE CAFÉ

Photo non contractuelle / Strictly non binding

The Lobby Lounge Cafe provides a uniquely vibrant and comfortable environment to socialize during your stay. The cafe offers a wide variety of enticing cakes and pastries, beverages and even convenient quick to-go food items.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 272

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Manila Ortigas

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,539 reviews

tripadvisor

TripAdvisor Rating 4.0/5

175 reviews

Accommodating frontliners; courteous

Customer review rating 4.3/5

Ma. B. S. C. Business - 09/09/2019 AccorHotels review

The room is comfy; Cream Dory fish dishes were served, but unfortunately, I ate fresh fish in the province and don't eat cream dory, thus, I starved for 2 meals; the rest is fine...

Dear Ma. Bella S. C., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

All you need business experience

Customer review rating 4.3/5

Anonymous Business - 06/09/2019 AccorHotels review

Practical and convenient

Dear Konstantin M., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Good stay

Customer review rating 4.3/5

Davis Solo - 06/09/2019 AccorHotels review

The rooms are very clean

Dear Davis Perry O., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

By far the best ~P4000 hotel in Ortigas

Customer review rating 4.3/5

Brendan Business - 05/09/2019 AccorHotels review

This is by far the best hotel at this price point I've stayed in at Ortigas. New, well-sized rooms with great, proactive service. Will be staying again.

Dear Brendan L., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Inconsistent

Customer review rating 4.3/5

L. H. W. Business - 04/09/2019 AccorHotels review

First stay in May 2019 was good, however, the quality of the room this time is not up to the hotel's usual standard. The overhead shower is defective and was not fixed although did make a complaint on it. The centralized light switch was also inconsistent and didn't work correctly.

Dear Hanwen L., Thank you for taking the time to tell us about your experience at the Mercure Manila Ortigas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

My kind of hotel

Customer review rating 4.3/5

Stella M. S. Business - 03/09/2019 AccorHotels review

No fuss hotel with comfortable bed and delicious breakfast.

Dear Stella Maris S., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Great location with a pampered feel!

Customer review rating 4.3/5

Cathy S. Couples - 01/09/2019 AccorHotels review

I love how this hotel is close to everything. Walking distance to several malls, lots of fast food choices at the back and most of all, the staff was very accommodating! Mercure Ortigas does not disappoint!

Dear Catherine S., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Nice stay with luxury experience

Customer review rating 4.3/5

Yogesh M. Business - 01/09/2019 AccorHotels review

This was my second time to stay at Mercure Manila Ortigas and i will recommend this hotel for location, cleanliness and fantastic service by all staff especially restaurant staff. Food is good too.

Dear Yogesh m., Thank you for taking the time to tell us about your experience at the Mercure Manila Ortigas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Excellent business hotel

Customer review rating 4.3/5

John K. Business - 30/08/2019 AccorHotels review

I like ortigas and I like this hotel for business. 1st time but not my last. Room very comfortable. Close to mega mall and some premier mall. Ortigas Avery pleasant business city in Manila. My AUSTRALIAN company does all our training in this area

Dear John k., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Satisfied stay in a hotel

Customer review rating 4.3/5

Ferdie Business - 30/08/2019 AccorHotels review

firm bed and soft pillows and the view from the room is good

Dear Ferdinand A., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Not your family staycation kind of hotel

Customer review rating 4.3/5

J. L. Families - 28/08/2019 AccorHotels review

There were requested made beforehand that fell short- like the additional bed which was still not available upon check in or that reserved rooms stay beside each other or atleast be on the same floor. This requests had to be reiterated in person in the front desk

Dear Jenelyn Culian L., Thank you for taking the time to tell us about your experience at the Mercure Manila Ortigas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Comfortable, well appointed room and friendly staff.

Customer review rating 4.3/5

John Business - 26/08/2019 AccorHotels review

Comfortably sized room. Nice to have a separate arm chair as weel as desk. Loved having the HDMI plug in the wall and unlimited internet was soooo nice to have.

Dear John Paul C., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Very satisfying and highly recommended

Customer review rating 4.3/5

Mary G. J. Business - 21/08/2019 AccorHotels review

The staff was very warm and friendly. My room was in order. Service came within a reasonable time. Overall, it met my high expectations.

Dear Mary Grace J., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Enjoyed my stay.

Customer review rating 4.3/5

J Business - 21/08/2019 AccorHotels review

all the hotel staff are very friendly, and the room is always clean. If I could have more options at breakfast, I might give a 10 at rating.

Dear Xiaoyi Z., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Comfortable stay in a good location hotel

Customer review rating 4.3/5

Marcia Families - 19/08/2019 AccorHotels review

Easy check in and check out; friendly, supportive and knowledgeable staff. Rooms are clean with comfortable beds but the bathroom is on the small side. The underground parking is easy to access from the side street. Banks, restaurants and shopping malls are within walking distance.

Dear Juan Miguel Tayengco L., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Comfortable

Customer review rating 4.3/5

Anonymous Business - 19/08/2019 AccorHotels review

Staffs are all friendly and helpful. The breakfast is great with lots of choices.

Dear Yi Hsuan W., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Stay in Mercure Ortigas

Customer review rating 4.3/5

Sih K. W. Business - 18/08/2019 AccorHotels review

Overall stay is fine but the room I stay is a bit noisy at night because of the water pump beside the room so difficult to sleep at night.

Dear Sih Keng W., Thank you for taking the time to tell us about your experience at the Mercure Manila Ortigas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Okey

Customer review rating 4.3/5

Burt Business - 17/08/2019 AccorHotels review

Okey

Dear Burt E., Thank you for taking the time to tell us about your experience at the Mercure Manila Ortigas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

it's not as good as I expected

Customer review rating 4.3/5

Herman L. Business - 16/08/2019 AccorHotels review

it's cold, cause we can not shut down the AC all the time. it has no comb. there are pictures of fitness room and ball room on the website, but closed all the time in fact. The pillow is very uncomfortable. too thick.

Dear Tangming L., Thank you for taking the time to tell us about your experience at the Mercure Manila Ortigas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

very good for business trip

Customer review rating 4.3/5

Lifen Business - 15/08/2019 AccorHotels review

the room is very tidy. place is very convenient to tourist

Dear Lifen H., We very much appreciate your comments regarding your stay at the Mercure Manila Ortigas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management
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