Hotel - Mercure Manila Ortigas
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Mercure Hotel

Mercure Manila Ortigas

45 San Miguel Avenue  Ortigas Center 
1605  PASIG
PHILIPPINES

76 reviews
TripAdvisor Rating Based on 76 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00-23:00
    • Opening hours : Week-end 6:00-23:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Genuine Comfort in style: with the choices from our Standard Room offering a queen-size bed or Superior Rooms with two-single beds, queen-size bed or king-size bed and Deluxe Rooms with king-size bed or queen-size bed.

  • 150 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 311 reviews

Our guest reviews for Mercure Manila Ortigas

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 76 reviews
AccorHotels certified review
Anonymous Business - 16/08/2017
« Relaxing and comfortable stay »

Employees are courteous and pleasant. Breakfast meals have sufficient choices. Rooms are neat with adequate amenities.

AccorHotels certified review
Brian L. Business - 15/08/2017
« Enjoyable Stay in Modern Hotel »

It was an excellent hotel. Everything was new and modern. The breakfast buffet was very nice as well.

AccorHotels certified review
Dyon T. Couples - 15/08/2017
« Great service »

Room was good, didnt try much of anything else since i was always out of the hotel. But the staff at reception desk was doing a really great job, made me feel welcome. Check-in and check-out process was a breeze.

AccorHotels certified review
Narin L. Business - 14/08/2017
« Everything here is perfect for me 3days stay. »

I have good experience of food, room, and service with staying here and will come back of course.

AccorHotels certified review
Gilda V. M. Couples - 14/08/2017
« Mrs. »

We had a great time .employees are respectful.please give a brief explanation why i paid more than i expected.i can't undersatand your billing systems.

AccorHotels certified review
Cryystal Business - 13/08/2017
« Everything was well prepared. »

Breakfast was good. Rooms were clean.

AccorHotels certified review
Simon G. Solo - 13/08/2017
« Fresh, clean hotel and energetic, helpful and welcoming staff made the stay »

The convenient location of the hotel got my attention as I used to live in the immediate area. Being relatively new, the hotel has a fresh feel and the chic minimalist interiors add to the clean uncluttered appearance. The staff were great, from security and concierge to reception and housekeeping. They were all efficient and welcoming, helpful and although a smile goes a long way, they all seemed genuinely happy in their work. The room was very very comfortable and quiet. Lots of pluses for the aircon, TV, safe, furniture, very comfy bed, bathroom and great shower and all the small thoughtful touches. The view was also impressive and the WiFi The fresh clean feel, quietness and location are a bonus that translates into value for money. The housekeeping staff delivered a birthday cake to my room to make the stay extra special. The GM sent me a welcome email, shortly after my arrival, a rare gesture in my recent experiences and one that shows me Mercure are committed to best practice in developing business. My only niggle relates to having ironing facilities in rooms to ensure we don't look like we have just climbed out of a suitcase. I didn't have breakfast so can't comment on that side of the house, but everything else was tip-top. Will definitely being staying with you again. Thanks for your hospitality.

AccorHotels certified review
Ahmad S. M. R. Business - 11/08/2017
« Satisfied ! »

First time experience the hotel with satisfaction !

AccorHotels certified review
Dyon T. Couples - 10/08/2017
« Highly Recommended »

Great experience with all the staff and Manager. Excellent location.

AccorHotels certified review
Hwee T. Business - 08/08/2017
« Very good service »

The room is ok. Facilities are very basic. Would be better if there is 24hrs room service and pool/sauna. I would like to thank Michael (Housekeeping Supervisor), Issa and Perry (the Restaurant Managers), Joy (front-desk staff), and all the staff on the ground level. Being away from home for 2 weeks, they made my stay so much better with their amazing service.

AccorHotels certified review
Tan M. Business - 08/08/2017
« Screw up in billing and PHP to SGD conversion »

Stay was okay. The security deposit has been billed to my credit card + room charge. Bill was converted into SGD but the invoice is printed in PHP and items breakdown not very clear.

AccorHotels certified review
Jaypee Business - 07/08/2017
« Consistent Service »

The hotel has never failed to provide excellent service

AccorHotels certified review
Edexander Couples - 07/08/2017
« Return stay »

Great service, bfast buffet and room. Great staff overall. Guards, frontdesk (baylon and the afternoon shift sunday staffs) Mike and marissa in buffet is excellent!

AccorHotels certified review
Azlan M. A. Solo - 02/08/2017
« Exceeding my expectations. »

1. The facilities are well functioning. 2. The decor is subtle and very inviting. 3. The staff are courteous, helpful, cheerful and attentive.

AccorHotels certified review
Y. N. K. Business - 01/08/2017
« Y. Nam K. »

Have been a returning guest to the hotel. Very comfortable with the service of Ms Hazel de Jesus, your Hotel Manager and also Mr Joel, your Restaurant Manager, plus all the other service crew members.

AccorHotels certified review
Rea R. Families - 01/08/2017
« will definitely come back »

Staying with my family at Mercure hotel made my last day in the Philippines enjoyable and memorable. All staff were very friendly. Great interior of the hotel lobby. I love it. Rooms are clean and the bed especially the pillows are very comfy.

AccorHotels certified review
Vincent C. Business - 01/08/2017
« First Stay »

The service provided is above my expectation. Special thanks to Kelesa Cafe Manager, Ms Marissa, who give you the feel of home by remembering what your type of coffee, egg and food. The reception and concierge were friendly and very helpful. Everything was a plus except there is no swimming pool.... A very recommended hotel to stay.

AccorHotels certified review
Ben N. Business - 27/07/2017
« Not tidy enough and there is a smell in the room »

Room is big enough but the aircon wind not very strong even I made 22 degree A smell in the toilet if not turn on the aircon or fan. However, location is good and close to SM MegaMall

AccorHotels certified review
Yonca E. Business - 26/07/2017
« I felt like i was staying at my home. Your employees were very friendly and very helpful »

During my staying at your hotel was wonderful for me. you employees were very friendly and helpful. i felt like i was staying at my home. the only thing i could say, for the breakfast. it would be great if i could have more choice for cheese. it was rice, meet heavy breakfast which is not my type of breakfast.

AccorHotels certified review
Lynn C. Business - 26/07/2017

Slight disappointment compared to the last time I stay in Mecure.

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