Hotel - ibis Styles Swan Hill
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Swan Hill Hotel

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3.5/5 287 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 10h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Breakfast  (Nearby)
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • MELBOURNE AIRPORT
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Laundromat (Paying)
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying, Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children
  • Golf
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons
  • Tennis
    • Grass tennis court
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast  (Nearby)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:30
    • Opening hours : Week-end 07:00-20:00

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 62 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 20 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.2/5 AccorHotels Rating Based on 197 reviews

Our guest reviews for ibis Styles Swan Hill

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 287 reviews
AccorHotels certified review
Suzana B. Families - 08/11/2017
« We have had a few stays in the last 3 years and always happy »

we love staying at Ibis friendly staff and clean rooms and lovely outdoor

TripAdvisor review
Family - 09/10/2017
« School holiday »

Great staff, the most important aspect of the stay was the friendly helpful staff. We recieved an upgrade to a two room suite and all slept well in comfortable beds. Great resort for kids, plenty fo them to do. The kids loved it.

TripAdvisor review
T782GGandyk Family - 01/10/2017
« Average Swan Hill Stay »

Room was OK although a bit noisy from other guests and the possums pounding on the roof. Shower couldn't get Temperature to be consistent nor could the nozzle be adjusted due to broken fittings. Wasn't there long enough to enjoy the pool or other facilities. The included Breakfast good. Disappointed I could not use points at reception and was advised I needed to use at time of booking. What happened to the Voucher system??? What is it with this website that hesitates to let me select very good for cleanliness and average for sleep quality??

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for leaving us feedback! You will find that all Accor hotels would advise you that they cannot accept you booking with points as a "Walk in" it does need to be redeemed while booking on the Accor website or direct with members services. While it is frustrating for you, your feedback has been passed onto Accor with the hope that perhaps they can review their procedures. We do hope to see you again in the future, hopefully when the weather is a bit warmer so you can relax poolside and enjoy our facilities. Warmest regards, Juanita Burns General Manager

TripAdvisor review
Solo travel - 22/09/2017
« Disappointing false advertuising »

The booking confirmation said the room contained a mini bar, but there was only an empty fridge. It also said TV with Austar and Movielink channels, which did not seem to exist. The advertising sign outside the hotel said "Bar & bistro" but neither were operating. When I asked about it my question was basically dismissed as irrelevant.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Ian, Thank you for leaving feedback. We are very sorry that you were annoyed regarding our mini bar. We have just taken them out of all rooms as to be honest they were not getting used enough to warrant keeping it. We do infact have Austar and MovieLink, and would have been all too happy to show you how to use it if given the opportunity. As I personally explained to you during your stay, we do currently only open our restaurant for functions. We had found that the business our restaurant generated for us was not enough to keep it open- in Swan Hill many well established restaurants have found the same issue and have closed their doors. I thought we had a nice conversation regarding this and certainly did not dismiss you as irrelevant. So I do apologise if you have interpereted it as that. Thanks so much again, Juanita Burns General Manager

AccorHotels certified review
B S. Business - 07/09/2017
« could of been fatal »

Was given a kettle that had missing buttons, also the electricity button for the air conditioner/heating unit was extremely loose, nearly popping outof the socket. Also I stayed 2 nights, after first night I did not put the piece of paper on the door to have my room made up, I had come back from my duties to find things were made up, and replaced with a new kettle at the time. But I also noticed my person property had been thru. So I am waiting to see if someone has taken my credit card details. I feel very violated, especially that I never asked for service to be done.

TripAdvisor review
Henri G Business - 31/08/2017
« Pleasant stay »

Good location close to centre of town and restaurants Comfortable bed Hotel needs some renovation, such as carpet cleaning (milk stains) Spa jets were losing their cover Free continental breakfast included with all bookings

Our hotel has responded to the review
Our hotel has responded to the review

Hello Henri, Thank you for taking the time to leave us feedback. After this feedback we have cleaned the carpets in the room you were in and also silicone the jet covers on. So thank you again for your comments. Warmest regards, Juanita Burns General Manager

AccorHotels certified review
Robert Couples - 08/08/2017
« Great Value »

Room was clean and quiet. The only complaint was no meals available in at night. The website was a bit misleading

AccorHotels certified review
Eric S. Business - 19/06/2017
« Ibis Swan Hill »

Experience was good, only negative was the water pressure in the shower, this was way too low.

TripAdvisor review
Family - 29/05/2017
« This motel is Accor's faulty towers »

We had family room as there was three of us the motel wants huge make over including the managers the room had a bad smell coming from the drain pipe in the in the shower there was a huge stain mark on the roof of the shower wher the ubove rooms shower leeks though the wordrobe door was off it's runners The breakfast was terrible the bread was that old and stale and dry it was just chips when we said about it was told put up with it. As a member of Accor for 25 years this is the worst Accor motel we have ever stayed in it time to pull ones socks up Accor you have a standard to keep up

TripAdvisor review
Friends getaway - 10/05/2017
« Well appointed, well positioned hotel »

We had an overnight stay. The hotel complex is extremely well kept, the hotel is centrally located, the rooms were very clean and well appointed, the beds were comfortable, the bathroom was sparking clean. Check in and check out was friendly, smooth and swift. We will certainly stay again if visiting Swan Hill/

TripAdvisor review
Business - 30/04/2017
« Swan Hill Visit »

Travel to Swan Hill monthly for business, I always choose to stay here when.possible. great location, rooms.comfy and good charge back options for dinner. The Value.for money at this Hotel is one of the best in Swan Hill. I have stayed here a dozen or more times and recommend it.

TripAdvisor review
JimmyGeelong Business - 28/02/2017
« Accor = Swan Hill »

We have stayed here many a times now and it is starting to get little flat. On check in you used to get a complimentary alcoholic drink now its a bottle of 50c water. The free breakfast is very average too. On our last visit we elected to go elsewhere and pay for breakfast. This place could be so much more. Has massive potential but ......... the service has also dropped off since the last lady has gone. She remembered you and always engaged in conversation.

TripAdvisor review
mabelle09 Family - 01/02/2017
« comfy little resort »

Comfy, clean and family friendly little resort, has indoor and outdoor pool, mini golf, tennis court, indoor games area. Most of all very friendly staff. Close to the city centre, close to the Pioneer Settlement Village and river cruise, across the road is BP OTR and Mcdonald. We heared they're up for renovation so enquire first before you book.

TripAdvisor review
Bob395 Business - 15/12/2016
« one night stay »

very friendly staff, buildings are getting a little dated, but still very clean and tidy, new bathroom/shower cubicle had NO soap holder in it. Position on the highway is excellent and easy to find...

AccorHotels certified review
Anonymous Friends - 10/10/2016

pleasent

AccorHotels certified review
Anonymous Couples - 05/10/2016

Pleasant and hassle free

TripAdvisor review
Couples - 08/09/2016
« Disappointing »

This hotel had been completely booked out the night before. When we arrived on a Sunday there were only a few rooms available for letting. Obviously cleaning was not done on a Sunday. Rooms had to wait until Monday - cheaper labour rates! Not very professional. Even though the sign outside the hotel advertises a restaurant, the restaurant was closed and had been for the last two years, apparently. Disappointing for us. The club meal was overpriced and not very appetising. The overall appearance of the place, with it cracked paving and untidy appearance, was a little off putting. Unfortunately.

Our hotel has responded to the review
Our hotel has responded to the review

Hello There, We are very sorry that our property did not meet your expectations. Yes we were indeed booked out the night before your stay, and also the night of your stay we were at high occupancy. You may have noticed that at approx. 8.15pm we had two buses from a tour company come in full of tourists visiting the area. Holly did mention to me that you would have liked a complimentary upgrade, however we could not do this due to not having any room types that you required available and that you were not impressed. Complimentary upgrades are only subject to availability. We do hope that on your next visit to Swan Hill you do return back to the Ibis Styles Swan Hill Resort as the refurbishments that we are undergoing will be completed. Warmest regards,

TripAdvisor review
GinPhil Couples - 07/09/2016
« Disappointing stay as Accor member. »

As an Accor Advantage member this was a very disappointing stay. Our room was okay apart from the fridge cupboard as mentioned in all reviews. No complimentary drink was offered despite the fact that the room had wine in the mini bar and there is a bar in the hotel, not open to guests unless a member of a bus tour . Restaurant not open to guests either for dinner but catered for bus tours. Minimal buffet breakfast included and no Accor member discount on a pricey cooked breakfast. The excuse for that was that it was a resort. Which brings me to the point that the pool was empty and the whole area was neglected and run down. If management of this hotel want to give priority to bus groups in preference to loyal Accor members then the hotel should not be a member of the Accor group. We won't return while these conditions remain.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Virginia, Thank you for taking the time to leave us feedback. I do apologise about the complimentary welcome drinks, when I ran back to your room to tell you and you said you remembered from last time, I thought that it was resolved. We do offer our water bottles as our "Welcome Drink" as a socially responsible decision. We do not currently have our bar or restaurant available to the public or inhouse guests, and only open for functions. This was not always the case. The restaurant and bar used to be open and produce lovely meals with friendly service, unfortunately, there was not enough support to keep it open. We would have some nights where our team would serve 5 patrons. We do not currently have any advertising of us having a restaurant online, to avoid disappointing our guests. Our pool was empty, we are currently refurbishing it ready for summer. We do have signs around our property explaining this. I did choose this as the perfect time as the outdoor pool is not heated and is far far too cold. I am truly sorry that you were overall disapointed with your stay. While talking with you, if I had of known I would have been able to discuss this and rectify it for you.

AccorHotels certified review
Anonymous Couples - 26/08/2016

It was okay, we were only passing through.

AccorHotels certified review
Anonymous Couples - 23/08/2016

THE ATMOSPHERE WAS GREAT ALTHOUGH THE WEATHER WASN'T FANTASTIC SO WE COULDN'T TAKE ADVANTAGE OF YOUR FACILITIES. STAFF WERE ALWAYS EXTREMELY PLEASANT AND HELPFUL. THE FOOD WAS GOOD WITH A SELECTION AVAILABLE AT BREAKFAST. ROOM WAS CLEAN AND YOUR HOUSEKEEPING LADY VERY PLEASANT AND OBLIGING.

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