Hotel - Mercure London Bloomsbury Hotel
Mercure Hotel Mercure Hotel

Mercure London Bloomsbury Hotel

4.0/5 2,434 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00.00 - 23.59
    • Opening hours : Week-end 00.00 - 23.59

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Our rooms

  • 114 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 5,829 reviews

Our guest reviews for Mercure London Bloomsbury Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 2,434 reviews
David Couples - 04/12/2018 AccorHotels certified review
« Very comfortable room »

A bit frustrating. Took three attempts and two new cards to get the door to open. The TV did not seem to work and was loose on its mounting. Each time it was switched on, it defaulted to channel 400 then displayed a notice saying "Doubletree by Hilton" and finally a blank screen with a box sating 'no signal. check aerial connection'. (or words to that effect). The manager got it onto the valid channels but as soon as it was switched off, it forgot which channel you were watching. Bathroom door shows a lot of evidence of water damage because it is hung so much off vertical that it always swings open onto the semi-enclosed shower. These are not serious complaints. I am listing them for the benefit of the hotel management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David D., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Assistant Manager

Anonymous Business - 04/12/2018 AccorHotels certified review
« PLeasant stay, November 2018 »

Pleasant, spacious and clean room. Good facilities and friendly, obliging staff. Breakfast fairly standard for this kind of hotel, but good quality. Towels a bit small. The hand towel really is too small to wrap round your head after hair washing, the bath towel covered me well enough, but I'm a fairly small woman. An average sized woman or man would have found difficulty in wrapping it right round themselves.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Assistant Manager

Mietra Friends - 03/12/2018 AccorHotels certified review
« Pleasant hotel »

The location is very good, easily accessible by public transportation (bus and train), the rooms and equipment are clean although the size is rather small, breakfast is sufficient but always the same and there is no variety in the menu. Overall this hotel is nice and satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Assistant Manager

H. Couples - 01/12/2018 AccorHotels certified review
« Front of house good but RM 511 disappointing furniture tired,headboard very very worn,edges of tables damaged,bathroom door tired needing paintingetc »

As already indicated front of house very good,but the room was not up to the standard of a Mercure hotel. Breakfast buffet needs to be refreshed more often even butter not kept on ice and therefore runny. For £10 a head it was not worth it. Tables not being cleared quickly enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services therefore, your feedback is very important to us. However, we apologize if you were not satisfied regarding the Breakfast. I will get in touch with the person in charge, in order to take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be fully pleasant. Sincerely, Rocamora Thibault Front Office Assistant Manager

M. Business - 01/12/2018 AccorHotels certified review
« it was wonderful and cozy »

the hotel was cozy and centrally located

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad M., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Supervisor

Kei Business - 30/11/2018 AccorHotels certified review
« Low quality of my room »

My room’s quality was bad. Window of my room couldn’t be closed completely. No refrigerator was in my room. But staffs were kind.

Anonymous Business - 30/11/2018 AccorHotels certified review
« Mediochre »

Wifi did not work during entire stay Despite mentioning this to the front desk each day nothing happened Room was tiny Overall a second rate hotel

Anne Couples - 30/11/2018 AccorHotels certified review
« Good location, general quality and service, but a very small room »

No problem at all with the general quality and the service - both very good. Location very convenient for underground and theatres. The room, however, was more appropriate for a single person than a couple - very cramped, and a minimal double bed. The television protruded too far from the wall, so difficult to avoid hitting our heads on it. Bathroom was similarly cramped; the bin was in the way of the washbasin, which was also poorly designed - the tap was set too far in, so that water ran back onto the surround. Breakfast was good, with plenty of choice; the only complaint there would be that the food was not hot enough.

Mr. L. M. Families - 28/11/2018 AccorHotels certified review
« Great location - friendly staff »

In general; a good stay. Only 2 issues: 1. If you like a (very) soft bed; fine. If you don't; it could be a problem. (which it was for me). 2. Breakfast is okay, but the coffee is absolutely not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for sharing your review with us following your stay here at Mercure London Bloomsbury. While I am glad that most aspects of your stay met your expectations, I am sorry that you were not satisfied with everything. We always endeavour to ensure every guest has a comfortable evening. Every guest has there own specific requirements for the bed and we are sorry if it did not fully meet your expectations. We will also certainly be extending your feedback to our team in Food and Beverage who will use your comments regarding the coffee to ensure we are consistantly providng the best possible service at every opportunity. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back in the near future.. Sincerely, Christopher Knights Front Office Supervisor

Andy S. Business - 28/11/2018 AccorHotels certified review
« No hot shower for a high price, no compensation yet received »

I stayed before in this hotel and was overall satisfied. Staff is ok to friendly. There were some minor issues and big issue: Minor: -the coloured bed cover was dirty (you could see stains on it!) -the room was very cold when I entered it -the card of my room didn't do it on the second day -ordered a simple salmon sandwich at 9.30pm at the reception, had to pay 18 GBP for it (tray chare, romm delivery charge)...maybe just mention it before ordering, i dont mind paying extra for in romm service, but this is just not realistic for Mercure. Major: there was no hot water in the shower. Couldn't shower before an important presentation I had to give. All issues above I can relate back, but a good bed and shower are just too important.

Maria B. Families - 26/11/2018 AccorHotels certified review
« Fantastic stay thanks to very helpful ad friendly staff, excellent location, clean and elegant hotel »

We are so happy to have chosen this hotel. We already new the location was great, but once there, we realized it was even better: it took us between 15-20 minutes to walk to Euston Train Station, St Pancras International, Covent Garden, Trafalgar Square, Piccadilly Circus, Westminster and about 25 to reach Buckingham Palace! (of course, the British Museum was practically around the corner :) The hotel is elegant, with a modern decor and very clean. And to top it all off, the staff was exceptional: very welcoming, friendly and helpful, absolutely all of them! That was probably what had the greatest impact on us. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Knights Front Office Supervisor

Dgc Solo - 26/11/2018 AccorHotels certified review
« A Return Stay to a fabulous hotel »

I have stayed here twice or maybe three times before and had no issues about rebooking this little gem in the heart of London. The rooms seem to have all been refurbished and absolutely for the better. An old building that has had the MERCURE magic performed on it to make it a comfortable and pleasant experience Bed was sooooo comfortable, WiFi great, bathroom small but modern with amenities. Great work space and warm So glad I had an extended stay Great breakfast and ate in their restaurant every night. Food great quality and tasty but no so cheap, but as it is created by Marco Pierre White, then it’s worth the extra. I treated myself and ate there every night !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Knights Front Office Supervisor

David S. Couples - 26/11/2018 AccorHotels certified review
« Satisfied with the service »

Only issue was toilet seat was very loose and moved when sitting or lifting the seat up also the ventilation extraction fan stayed on and loud all the the time Rm 708 other than that stay was very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am however sorry that there were some issues concerning the bathroom. We always endeavour to ensure every guest has a comfortable experience and we will certainly use your feedback to improve the service we offer. Thank you again for sharing your experience, and we hope to welcome you back to Mercure London Bloomsbury in the near future. Sincerely, Christopher Knights Front Office Supervisor

Mr S. Couples - 26/11/2018 AccorHotels certified review
« Generally very good service and clean rooms »

The room was very clean and the bed comfortable, the pillows, even though sponge, were also OK. Didn’t like the squeaky floorboards though. The AC controller was a little confusing to get it to provide some heat given that no instructions are available in the room. Breakfast was chaotic to say the least. With only one coffee M/C in service, which kept shutting down requesting maintenance, positioning in the narrowest part of the room didn’t help to ease congestion and having to que at the door to get in was a new experience. The waitresses did not appear to be focused on prioritising the clearing of two person tables for the waiting guests and looked to be struggling to find sufficient crockery. You only get one milk pot in the room although I did get some milk from reception which was perfect. The Reception staff were very polite and helpful. Nothing 5 star but mostly above 3 stars, except the Breakfast experience, but when you got in, the food was OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am however sorry for your experience at breakfast. I have escalated your comments to our head of Food and Beverage who will personally investigate your comments to ensure we are consistantly providing the best possible service at every opportunity. Thank you again for sharing your experience, and we hope to have the chance to better serve you in the near future. Sincerely, Christopher Knights Front Office Supervisor

R H. Business - 26/11/2018 AccorHotels certified review
« Very nice hotel »

Extremely pleasant stay. Room was fine - wardrobe and desk looked a bit 'tired' but the rest of it was fine. Good facilities in room - iron and board, hair dryer, tea coffee hot chocolate plus all the usual toiletries in the bathroom. Ate in the restaurant which was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Knights Front Office Supervisor

Paul Solo - 25/11/2018 AccorHotels certified review
« Very smart and comfortable room only one small issue. »

Very comfortable room , large size and everything you could need in terms of comfort, cleanliness and facilities. However there was a compressor outside of room 6 somewhere that kept going off and waking me up. Aware this is London though and noises are to be expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am however sorry to learn that your night disprupted due to noise. We will always endeavour that every guest has the best possible experience in our hotel and your comments will certainly be used to ensure we are maintaining these high standards at every opportunity. Thank you again for sharing your experience, and we look forward to your next visit here at Mercure London Bloomsbury. Sincerely, Christopher Knights Front Office Supervisor

Adrian Friends - 25/11/2018 AccorHotels certified review

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future. Best regards, Mikko Boscariol Front Desk Supervisor

Anonymous Solo - 25/11/2018 AccorHotels certified review

Mostly good, after little problems with bedrooms sorted Breakfast still very disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for taking the time to leave us a review following your stay here at Mercure London Bloomsbury. While I am glad that your overall impression was mostly good I am sorry that not everything matched your expectations. We have certainly taken a note of your comments and we look forward to exceeding your expectations when you return on 25.01.2018. Thank you again for sharing your experience, and we look forward to your next visit here at Mercure London Bloomsbury. Sincerely, Christopher Knights Front Office Supervisor

Deddy Business - 24/11/2018 AccorHotels certified review
« Good hotel with strategic place »

The hotel is located near the metro (5min walk), many restaurants around, many souvenir shops. The hotel is clean and tidy, many food option for breakfast, and it has italian restaurant (i didn't try to order the food)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Knights Front Office Supervisor

Anonymous Couples - 24/11/2018 AccorHotels certified review
« Good location and comfortable »

Ideally located for our visit, the room was fine a little small but then it is London. Would definitely stay again. Only drawback lack of hot water on Wednesday 21 Nov morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am however sorry to learn of the difficulties you encountered regarding the hot water in your room. Essential maintenance is being carried out on our water supply which may have adverse effects on the water. We apologise for the inconvenience this caused. Thank you again for sharing your experience, and we look forward to your next stay with us here at Mercure London Bloomsbury. Sincerely, Christopher Knights Front Office Supervisor

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