Hotel - Mercure London Bloomsbury Hotel
Mercure Hotel Mercure Hotel

Mercure London Bloomsbury Hotel

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4.0/5 2,245 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00.00 - 23.59
    • Opening hours : Week-end 00.00 - 23.59

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 114 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • TV room service ordering
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,515 reviews

Our guest reviews for Mercure London Bloomsbury Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,245 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Simon P. Families - 18/02/2018
« Perfectly satisfactory at a good prices regular »

A regular user of Accor hotels and was delighted to find a well priced room for me and my son at short notice. The room in truth was showing signs of wear and tear in the bathroom. Most importantly the beds were a bit soft and could have been more comfortable. But overall our stay was perfectly satisfactory and up to usual standards in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Mike Business - 17/02/2018
« Comfortable room, good breakfast »

Staff were welcoming. Room was small but comfortable. After the first night, I mentioned that my hand basin appeared to be a bit blocked, and this was promptly fixed. Breakfast was good, and the 'Marco's' restaurant was very convenient - and reasonably priced with the 25% off food voucher!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
David S. Solo - 17/02/2018
« A very comfortable and well-run hotel. »

The duvet was ideal, warm enough but not too heavy or excessively warm. Most hotel duvets are too warm. Breakfast, too, was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Stella H. Couples - 16/02/2018
« Friendly, welcoming, efficient staff. »

As usual, the friendly, efficient, accommodating staff made our stay run smoothly. Convenient location. Well appointed. We have been staying there each year since before Mercure took over and we have no wish to stay anywhere else in London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stella, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Marianna S. Friends - 15/02/2018
« Great »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianna, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Anonymous Families - 15/02/2018
« Small but enough for one night »

Check-in in was a bit problematic as room keys did not work and room type was not correct Room keys to the correct room did not work as well

AccorHotels certified review
Mark P. Business - 14/02/2018

Courteous and helpful staff, clean accomodation but I found difficulty in sleeping due to the blue background 'security' lighting in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the blue lights in the room, I need to apologize if nobody told you at check in that there is a switch placed above the bedside from were the blue light can be switched off. Thank you again for sharing your experience, and we hope your next visit will be pleasant and relaxing. Sincerely, Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Mags W. Friends - 14/02/2018
« Excellent hotel and facilities, central location. »

Room was to high standard of cleanliness, nice decor and spacious. Breakfast excellent and dining room staff. Great central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Anastasia Solo - 13/02/2018
« It was decent, not disappointing but for sure overpriced. »

Comfortable bed, clean room, nice bathroom, friendly staff. But also tiny room, ugly decoration, noisy surrounding. The heater in the bathroom wasn't working. It seemed a really old place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anastasia, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services therefore, your feedback is very important to us. However, we apologize if you were not satisfied regarding the standard of our rooms. We have a refurbishment plan in place therefore, our team will take consideration of your comments. Thank you again for sharing your experience, and we hope your next visit will be fully pleasant. Sincerely, Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Nicky P. Families - 13/02/2018
« Good value overnight stay in town »

Overall a good experience. We dropped bags off late morning as arrival in London was prior to check in time and we had matinee and evening theatre tickets. Reception staff very helpful advising us of route on foot and providing a map for us. On return to hotel around 11.00 pm bags had already been taken to our room. Room was well equipped, with fridge and hot drink making facilities, and plenty of toiletries. Beds were extremely comfortable. Room a little too warm and stuffy for me but it was winter! One small point was the cleanliness of the toilet, that needed a good scrub! We checked out with no fuss in the morning, having already paid the previous day. This was a great location, within easy walking reach of Covent Garden and Shaftesbury Avenue and also a couple of minutes walk from Russell Square Tube Station. Would definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Linda Business - 12/02/2018

Rooms were dirty, out-of-date. Cannot compare with other Mercure hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury. I am sorry that your experience did not meet your expectations particularly regarding the standard and the cleanliness of the rooms; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I already reported your feedback to the housekeeping manager to take the appropriate measures to address the problem and prevent future occurrence. Your comment will also be taken in consideration by the team in charge of the next refurbishment plan. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Chris S. Business - 12/02/2018
« No hot water! »

It was OK except I was going out to a black tie dinner and had to have a cold shower and a cold water shave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury. I am sorry that your experience did not meet your expectations particularly regarding the hot water; please allow me to express my sincerest apologies. We are investigating regarding the issue and the lack of service you received. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Anonymous Business - 12/02/2018

Great location for access to central London, good price, comfy bed though small/dated room. Breakfast was good and staff were friendly, helpful making check-in and check-out process quick and easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimberley, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

TripAdvisor review
NGL121 Solo travel - 12/02/2018
« Good location, helpful staff »

Three night stay in London. Clean and comfortable and the staff in all departments friendly and helpful. Two minor problems fiyed almost as soon as I reported them. Prices are in line with that area of central London. Room sizes typical of 19th century London buildings. My room was listed as a small double, but it would have been a squeeze for two of us.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon NGL121, Thank you for reviewing you recent stay with us. It's always a pleasure to read positive feedback especially about our staff. I would indeed recommand our queen or king size bedded room for two persons as they are larger. We hope we will have the chance to welcome you again and wish you a nice day. The Mercure London Bloomsbury Team.

AccorHotels certified review
Derek C. Business - 11/02/2018
« Shame about the towels »

Stay was ok - I use this hotel quite a lot. Rooms are starting to look a bit tired (especially the bathroom), and the towels (which used to be good!) have gone paper thin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I passed your comments to the housekeeping manager to look at the issue of the towels. I also, reported to the the team in charge of the next refurbishment to take consideration of your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Cannk Friends - 10/02/2018
« Great accomodation in the center »

Great accomodation in the center

AccorHotels certified review
Norman L. Solo - 10/02/2018
« Well-run hotel with friendly and helpful staff »

Spent three nights there during a visit to attend an event in London. The staff in all departments (reception, maintenance, house keeping, breakfast) were unfailingly kind and helpful -a sign of good management - (by no means normal in London generally!) and a couple of minor problems with the room were fixed within a very short time. Hotel prices in London are never going to be cheap, and they are about 50% more than in equivalent hotels in large cities Germany where we live. The room I had was listed as a double, and it was fine for me, but I think two of us would have had some trouble moving about in it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
Godwin X. Families - 10/02/2018
« Great location and nice personnel but needs some imagination for client satisfaction. »

overall it was a good experience but there are minor things that can be adjusted which would make the stay better. for example, some variety in the breakfast so that one does not find always the same things day in day out. another issue was the replacement of toiletries in the bathrooom. very scarce and not always replenished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Godwin, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services therefore, your feedback is very important to us. We appreciate the suggestions regarding the variety on the breakfast buffet and the replecement of the toiletries. I reported your comment to the managers of restaurant and housekeeping. If you would like to give me more feedback in the future, I will be happy to take consideration of it. I want take the chance to thank you for coming back regularly to our hotel. Sincerely, Simona Dell'Anna Guest Relations Manager

AccorHotels certified review
W G. Couples - 10/02/2018
« Comfortable stay and great customer service »

Bed could have been a little bigger and not so soft, however we had a very comfortable stay and the staff were welcoming, pleasant and only too happy to help. Good customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below.  https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future.  Best regards,  Simona Dell'Anna Guest Relations Manager

TripAdvisor review
Solo travel - 10/02/2018
« excellent location, all complaints were dealt with »

the hotel is located near many bus lines, and plenty of restaurants. The room was a standard double, and it might have been organized better. e.g. have somewhere to hang a coat,especially when wet, other than in the cupboard. There is not even one drawer in the room and the cupboard had very narrow space for anything longer than a blouse or folded pants. Since I was there for several nights this was a disadvantage. The staff were very helpful and responded quickly and happily to complaints and requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear judy e, Thank you for the feedback regarding your stay and the room you stayed in. Please ask us or look for one of our regular queen or king size bedded room where you usually have more space for your clothes. We are happy to read that our staff have been helpful and efficient answering your requests. We hope you will consider staying with us again and wish you a lovely day. The Mercure London Bloomsbury Team.

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