Mercure London Bloomsbury Hotel 4 stars

TripAdvisor rating 4.0/5 2,556 reviews
Mercure London Bloomsbury Hotel
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Hotel extras

  • Marco Pierre White Restaurant on site

  • Close to four major rail terminals, including St Pancras

  • Within five minutes' walk of two underground stations

  • A short walk from London's major shopping destinations

  • Nearby landmarks include British Museum and Covent Garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Boat excursions
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure London Bloomsbury Hotel

130 134 Southampton Row
WC1B 5AF
london
united kingdom

Tel: +442078333691

Fax: (+44)20/78373485

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   68/168/91/59 SOUTHAMPTON ROW

  • RUSSELL SQUARE :   PICCADILLY RUSSELL SQUARE

  • By plane

    HEATHROW At 24.14km / 15 miles

  • By train

    EUSTON At 1.13km / 0.7 miles

  • By train

    ST PANCRAS EUROSTAR At 1.45km / 0.9 miles

GPS :51.520798, -0.123307

Currently, close to our hotel

One year One, New designers

From 27/06/2019 to 06/07/2019

At 2 km

Cricket World Cup

From 30/05/2019 to 14/07/2019

At 4.4 km

Masterpiece London 2019

From 27/06/2019 to 03/07/2019

At 4.4 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 5.6 km

100% Design London

From 18/09/2019 to 21/09/2019

At 6.6 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 6.6 km

London Diamond League, athletics

From 20/07/2019 to 21/07/2019

At 8.1 km

Greenwich+Docklands International Festival

From 21/06/2019 to 07/07/2019

At 9.9 km

The Championships Wimbledon, tennis

From 01/07/2019 to 14/07/2019

At 11 km

Hampton Court Palace Flower Show

From 02/07/2019 to 07/07/2019

At 20 km

Our accommodations

Standard room with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 single bed

  • Max. number of persons: ‌1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Small double room with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with 1 kingsize bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 2 single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 3 single beds

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

MARCO'S NEW YORK ITALIAN MPW

Type of cuisine: International

Experience our stylish restaurant open 7 days a week for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARCO PIERRE WHITE'S NY ITALIAN

Photo non contractuelle / Strictly non binding

The contermporary bar serves Food and Beverage daily

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 27 m²

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure London Bloomsbury Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

6,880 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,556 reviews

Very disappointing, especially compared to our stay at this hotel last year.

Customer review rating 4.2/5

D .. Families - 20/06/2019 AccorHotels certified review

Out check-in experience was fine, no problems. The room was a little small, but we did not mind that too much. The bathroom was badly designed with the shower right in the corner of the bath (making it impossible to stand under the shower) Also more worrying the hot towel rail was right by the toilet, and I burnt my leg on it. The paint was peeling off the bathroom door. We had 3 main issues. 1- The fridge in the room did not work 2- The room was in a very noisy location right by the lifts, despite being an Accor cardholder & requesting a room in a quiet location. Both nights we were woken several times by the door to the lift area slamming shut. 3- The staff member who actioned our check-out was rude and unhelpful. He did not ask how our stay was at all. (I believe he was the duty manager on the morning of 18 June) We had previously asked if we could keep the room for an extra hour, and were told only if we paid £10. I enquired why there had been no charge last time, and he told me 'last time the staff you saw were friendly' ..... which is not really a good answer!

Dear Debbie C., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocamora Thibault Front Office Manager

Enjoyable and relaxing

Customer review rating 4.2/5

D B. Couples - 19/06/2019 AccorHotels certified review

Excellent service, friendly, and great staff

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Elvina Front Office Supervisor

Very good hotel

Customer review rating 4.2/5

Arnold Solo - 19/06/2019 AccorHotels certified review

Love the room on the corner top floor. Good location, and very good breakfast. Staff are always available if needed.

Dear Mr L., Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future. Best regards, Rocamora Thibault Front Office Manager

Good night's sleep in the middle of London

Customer review rating 4.2/5

Anonymous Solo - 19/06/2019 AccorHotels certified review

Quiet and peaceful giving a good night's sleep. Staff from check-in, room service, to checkout all friendly and efficient. Enjoyed breakfast in the room. Excellent location for where I needed to be the next day, I shall certainly look to book again when I need to stay in the area

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Elvina Front Office Supevisor

Great service, small room

Customer review rating 4.2/5

Barbara Business - 18/06/2019 AccorHotels certified review

I originally had two bookings for a single room on two different occasions within one week, made by my company. I had a couple of good nights in the single, though very small. When I realised my partner was coming to London for the night of my second booking, I asked to be upgraded to a double room. Unfortunately, no rooms were available at that time. However, the staff were very supportive and persevered, and a room became available, of which I was informed in due course. Super helpful. the double room was adequate but again very small. Perhaps due to the overused state of the carpet, this may have been difficult to clean, but the floor definitely needed more attention.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Excellent location for a night in London

Customer review rating 4.2/5

Sarah Families - 18/06/2019 AccorHotels certified review

Right from the moment we arrived the staff at reception were very welcoming and efficient. Our room was lovely and had everything we needed. When we couldn't find something in the room,the receptionist came up with a replacement within minutes. Breakfast was delicious and the restaurant had a lovely atmosphere,we also used the bar the night before and enjoyed cocktails. This hotels boasts super comfy beds,great location and amazing staff.

Dear Mrs L., Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future. Best regards, Rocamora Thibault Front Office Manager

Good hotel - small rooms and traffic noise

Customer review rating 4.2/5

Liam Couples - 17/06/2019 AccorHotels certified review

The hotel was clean and the rooms were modern and had all amenities expected. The staff could have been a little friendlier - lady on check in never made eye contact once. Rooms a little on the small side especially the bathroom and quite a lot of noise from the road outside, however I accept that little can be done by the hotel about this.

Dear Mr T., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocamora Thibault Front Office Manager

Lovely hotel and brilliant staff

Customer review rating 4.2/5

Claire Couples - 17/06/2019 AccorHotels certified review

Upon arrival we were informed our room had been upgraded due to it being a special occasion. Nothing was too much trouble. Lovely air con in room and a good size. Early check in was arranged with no additional charge. Would definitely recommend

Dear Mrs R., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Excellent

Customer review rating 4.2/5

Anonymous Couples - 17/06/2019 AccorHotels certified review

We found our stay in your hotel a wonderful experience. Wish to visit you again soon!

Dear Mr S., Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future. Best regards, Rocamora Thibault Front Office Manager

Convenient location

Customer review rating 4.2/5

Anonymous Friends - 17/06/2019 AccorHotels certified review

The room was fine - a little cramped due to the super Kingsize bed where simply a large double would have sufficed - this made access to the wardrobe difficult. Bathroom also very small. But clean and quiet.

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager
Customer review rating 4.2/5

Anonymous Families - 17/06/2019 AccorHotels certified review

Adequate. The check in was ok. Lift tiny so had to wait for ages to go to room even at 1030pm. I had pre advised that I was staying with my 11 year old son and still we were given complimentary wine rather than a suitable beverage for a child. The room was very compact and the bed is very close to the door so other guests tend to inadvertently disturb your sleep. The location is excellent and staff are friendly.

Dear Mr G., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be fully pleasant. Sincerely, Rocamora Thibault Front Office Manager
Customer review rating 4.2/5

Anonymous Business - 16/06/2019 AccorHotels certified review

All the facilities you would expect in a London hotel at the price point

Dear MrJolley, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Very welcoming and comfortable hotel; smart rooms and v clean.

Customer review rating 4.2/5

Eileen Friends - 16/06/2019 AccorHotels certified review

As always, a pleasure to arrive at such a well placed hotel with charming staff and high standards.

Dear Mrs A., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Holiday Beginning

Customer review rating 4.2/5

Ann M. Couples - 14/06/2019 AccorHotels certified review

Excellant hospitality. Clean helpful great location terrific food and service

Dear Mrs M., Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future. Best regards, Rocamora Thibault Front Office Manager

Pleasant stay.

Customer review rating 4.2/5

Chris Couples - 13/06/2019 AccorHotels certified review

A few things in the room could have been better but overall it was ok. As this was our second stay at the hotel we booked a slightly larger room & found it to be much better. The breakfasts were not as good as the first time we stayed there but the choice of food on offer is still quite good. The overall taste & quality of the food has deteriorated since our first stay in 2016. The hotel is in a very good location if arriving in London from Euston train station (or if arriving via Eurostar) & provides a very good base to visit most of the attractions in London. There is a bus stop directly outside the hotel & an underground station just down the street which make it quite easy to get around. There are plenty of places to eat around the hotel which is also very helpful. The hotel & restaurant staff are very courteous & helpful & I would be very happy to stay at the hotel again.

Dear Mr N., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Unexpected and uninformed charge for early check-in!

Customer review rating 4.2/5

Sheldon A. P. F. U. Business - 12/06/2019 AccorHotels certified review

The room was tiny, barely enough for a grown man to move around. Night stand space was so tight that it was barely enough to hold a telephone. But the worst part was an unexpected early check-in charge. I checked in on the 6th of June (last Thursday) around noon time, after receiving information from my conference organizer that the hotel would accommodate early arrivals if rooms are available. I was never informed that there was going to be a charge of 59GBP (USD $77.93) for early check-in (first time I have ever heard of). However, when I checked out, the clerk insisted that I must pay regardless of whether I had been informed. There were several other conference attendants staying at the hotel, and I will make sure I inform the conference organizer to avoid this hotel in the future.

Dear Mr Z., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of the early check in fee on your credit used for the payment. The refund of £59 has been done today. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Rocamora Thibault Front Office Manager

the overall experience is ok

Customer review rating 4.2/5

Carman Friends - 12/06/2019 AccorHotels certified review

The overall experience is ok, except the room is quite small, besides, we also found that there are some fly inside the room. As it was quite unusual to find fly inside a hotel room.

Dear M. C., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Fine

Customer review rating 4.2/5

Anonymous Families - 11/06/2019 AccorHotels certified review

The hotel was nice, rooms were clean ans staff was friendly. The lobby way too strongly scented and the lift was slow.

Dear Mrs V., We appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Very comfortable

Customer review rating 4.2/5

John W. Couples - 10/06/2019 AccorHotels certified review

A bad start with some difficulty with check in.Room and bathroom smaller than expected.Carpet in room puckered up.But was very clean and comfortable.Staff helpful and nice.Great restaurant.Great location.Perhaps need a larger sign at the front as a little tricky to locate

Dear Mr W., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Very enjoyable stay close to theatres.

Customer review rating 4.2/5

Carole T. Couples - 10/06/2019 AccorHotels certified review

We have stayed here before and was not disappointed great location friendly and helpful staff.

Dear Ms T., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Elvina Front Office Supervisor
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