Mercure London Bloomsbury Hotel 4 stars

TripAdvisor rating 4.0/5 2,610 reviews
Mercure London Bloomsbury Hotel
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Hotel extras

  • Marco Pierre White Restaurant on site

  • Close to four major rail terminals, including St Pancras

  • Within five minutes' walk of two underground stations

  • A short walk from London's major shopping destinations

  • Nearby landmarks include British Museum and Covent Garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • ConciergePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Boat excursions
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure London Bloomsbury Hotel

130 134 Southampton Row
WC1B 5AF
london
united kingdom

Tel: +442078333691

Fax: (+44)20/78373485

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   68/168/91/59 SOUTHAMPTON ROW

  • RUSSELL SQUARE :   PICCADILLY RUSSELL SQUARE

  • By plane

    HEATHROW At 24.14km / 15 miles

  • By train

    EUSTON At 1.13km / 0.7 miles

  • By train

    ST PANCRAS EUROSTAR At 1.45km / 0.9 miles

GPS :51.520798, -0.123307

Our accommodations

Standard room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Small double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Superior room with 1 kingsize bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard room with 3 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Our restaurants and bars

MARCO'S NEW YORK ITALIAN MPW

Type of cuisine: International

The restaurant has a Manhattan style bar area with floor to ceiling windows and outside seating area. It's perfect for a quick bite to eat, coffee or cocktail at the bar.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARCO PIERRE WHITE'S NY ITALIAN

Photo non contractuelle / Strictly non binding

The contermporary bar serves Food and Beverage daily

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 27

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure London Bloomsbury Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

7,367 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,610 reviews

Great location, great service

Customer review rating 4.2/5

Fintan K. Couples - 08/10/2019 AccorHotels review

Great location, noise levels high though due to main road. Top staff The complimentary wine was unusual in that it was delivered by a staff member pulled out of a plastic bag with a small bag of crisps. The issue was we were not asked what type of wine we like and the wine given from Chile was undrinkable as it was awful. It just seems a little basic for a 4 star hotel to deliver anything in this manner perhaps a basket so we can select? A small point but one thing that stayed with us.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

I got what I paid for

Customer review rating 4.2/5

Anonymous Solo - 07/10/2019 AccorHotels review

Check in was smooth. Room was decent.

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Enjoyed our stay at the hotel - great location

Customer review rating 4.2/5

Anonymous Families - 07/10/2019 AccorHotels review

The central location made it easy to access all the relevant areas we wished to visit. The hotel was very comfortable clean and tidy. The room was cleaned daily to a high standard and bath towels were changed whenever necessary

Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rocamora Thibault Front Office Manager

friendly staff, good value hotel

Customer review rating 4.2/5

Nick Business - 07/10/2019 AccorHotels review

The breakfast staff went above and beyond the service expected, everyone else was friendly and professional

Dear Mr R., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rocamora Thibault Front Office Manager

Great service and facilities

Customer review rating 4.2/5

Mark Business - 07/10/2019 AccorHotels review

Everything was really good in both the room and the services provided (breakfast, room service, front desk , etc). The only item I would bring up to fix is the shower drain in room 515. It drained very slowly, so it forced me to take short showers to prevent the shower from overflowing water onto the bathroom floor. I would also request to add either Bloomberg or CNBC to the TV channel selection.

Dear Mr Ken S., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

top location

Customer review rating 4.2/5

Bm C. Couples - 06/10/2019 AccorHotels review

it was good location, friendly staff. the only makes me disappointed was the service of housekeeping.On our first day there is no shampoo and we got only 1 towel. On the second day, they did not refill the toilet papers.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Anyway, I do apologise for the lack of attention from the housekeeping, I will rise it to the head of deparment, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Poor

Customer review rating 4.2/5

Alex Business - 01/10/2019 AccorHotels review

Firstly, the food service was shocking, a friend had to wait 40 minutes for a pizza and when it was given to him it was very dissatisfying. Considering the price we paid to stay it was very disappointing. The hotel room was fine but it was overshadowed by the food.

Dear Mr W., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rocamora Thibault Front Office Manager

Good location

Customer review rating 4.2/5

Hani Business - 01/10/2019 AccorHotels review

The location is perfect, 2 metro stations on both sides, crowded area but everything is around you. Hotel is nice, rooms are ok in size, breakfast is good, price was also ok compared to the other hotels around. Nothing to complain about.

Dear Mr E., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Short satisfactory stay in well located hotel

Customer review rating 4.2/5

Paul M. Couples - 01/10/2019 AccorHotels review

Very enjoyable stay, with most staff very helpful. Only slightly spoiled by being disturbed by housekeeping at 9am on a Saturday morning.

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Anyway, I do apologise regarding the housekkeping coming into your room... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Uncomfortable

Customer review rating 4.2/5

R H. Business - 01/10/2019 AccorHotels review

The hotel looks very nice and the room was good. However the bed was the most uncomfortable bed I have ever slept in. Also the cost of breakfast in the morning was too expensive for what was on offer - over £20 for a cooked breakfast.

Dear Mrs H., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rocamora Thibault Front Office Manager

Utterly disappointed!

Customer review rating 4.2/5

Reeba Families - 30/09/2019 AccorHotels review

Air conditioning unit kept switching off in the night! One of us had to stay awake the whole night to switch it back on. No hot water until we asked and then we were told to leave all the pipes open for 10 mins to get hot water! Coffee tea items were not replaced daily. Spoons and cups were kept back without cleaning! A scary old sofa which gave us nightmares. On checkout day there was no hotel staff to help with our suitcases even though we mentioned it the day before night for help.

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocamora Thibault Front Office Manager

Friendly hotel in good location

Customer review rating 4.2/5

Ingrid Families - 30/09/2019 AccorHotels review

Straff was very friendly, check in and out was efficient. Room (standard double) was Ok in size, but we would have had trouble finding space if we were bringing more than our two small luggages. Bed was comfortable. There was a Nespresso machine in the room, but only the last day were we given pods, and they were one regular coffee and two decaf. Everything was clean. Breakfast was good, but choices were limited (some wholemeal bread rolls and fresh fruit would be nice). Staff in the breakfast room were very friendly and helpful. Good location with easy walk to underground stations. We also walked to Oxford street and Covent Garden, which was not far away.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Great hotel

Customer review rating 4.2/5

Gordon Families - 30/09/2019 AccorHotels review

Location was fabulous. Rooms lovely and comfortable

Dear Mr D., Thank you very much for taking the time to answer to our online survey following your recent stay with us. I am delighted to read that our service and facilities met your expectations. If you would like to take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186338-d192042-Reviews-Mercure_London_Bloomsbury-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bloomsbury in the near future. Best regards, Rocamora Thibault Front Office Manager

Disappointing

Customer review rating 4.2/5

Anonymous Business - 29/09/2019 AccorHotels review

Poor: given a single bed in a tiny room

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocamora Thibault Front Office Manager

A good pleasant stay in a nice Hotel.

Customer review rating 4.2/5

Muir G. L. Couples - 29/09/2019 AccorHotels review

Good sized room. Comfortable bed. Big TV. Noisy outside as you would expect in this part of London but ear plugs provided and could not be heard over TV. Excellent breakfast. Well decorated/presented hotel and staff looked smart although could learn to be a little more friendly. Ensuite loo was very tight.

Dear Mrs Muir, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Mrs

Customer review rating 4.2/5

Emma V. Couples - 29/09/2019 AccorHotels review

Over priced hotel for small rooms with shabby furniture. Definitely not 4 star hotel as advertised.

Dear V., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rocamora Thibault Front Office Manager

Below Average experience. Noisy, badly furnished room with some redeeming features

Customer review rating 4.2/5

Simon Business - 28/09/2019 AccorHotels review

We arrived later in the evening at around 10PM and checked in to be told we were being awarded a larger room. Far from being the anticipated upgrade, it essentially had an additional single bed, and was a major disappointment. Front of hotel, on 1st floor, nearest the traffic, and with a sofa which had not only seen better days, but could only seriously be used as luggage storage. Bathroom was not clean (stray hair). There was only one towel, so a second one had to be extracted from the wardrobe, and I am not sure how long it had been there? Bed was quite soft (too soft, old mattress), and linen was old. Carpet should have been replaced long ago. For over £300 I would expect considerably better/newer/better renovation, but this is a discount hotel masquerading as mid-market. At least the hotel admitted the appalling traffic noise was an problem by issuing ear plugs to aid sleeping. Breakfast was OK. Not a great choice of fruit and cereals were a little stale. I believe the kitchen should be OK although I didn't eat other than breakfast. At check out, the "duty manager" tried to charge me a higher rate!!! He told me that the rate I had booked on the Accor app (I am a member of their loyalty program) was a mistake and that it should be £355!! He quickly backtracked when I challenged and showed him my app confirmation, but he would have merrily taken the extra if I had not challenged him (or been too busy to check). Overall, this is definitely not worth the rates charged. The location is convenient, but there are so many better properties in the vicinity with better trained staff. Accor should consider rebranding this as Ibis. It is not worthy of Mercure branding

Dear Mr N., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocamora Thibault Front Office Manager

Average

Customer review rating 4.2/5

Nick Business - 27/09/2019 AccorHotels review

Wifi was not working The rest was okay but not great either Was expensive so overall not good value for money

Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure London Bloomsbury Hotel. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires vis a vis de notre connexion internet seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Rocamora Thibault Front Office Manager

A short but, as ever, very enjoyable stay.

Customer review rating 4.2/5

Gerald W. Couples - 27/09/2019 AccorHotels review

The reception was, as usual, efficient and friendly. The bed and bedroom were to the usual high standard. As we dined out and left before breakfast we did not use the other facilities provided by the hotel.

Dear Mr W., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rocamora Thibault Front Office Manager

Very good experience

Customer review rating 4.2/5

Dr. H. L. Families - 27/09/2019 AccorHotels review

Everything was great. personnel, room facilities, breakfast, location accessibility.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Elvina Front Office Supervisor
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