ibis Styles London Walthamstow Hotel 3 stars

TripAdvisor rating 3.5/5 1,639 reviews
ibis Styles London Walthamstow
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Hotel extras

  • Near Stratford, The Olympic Park and Westfield Shopping Centre

  • Leyton Midland Road Tube Station is a 10 minutes' walk away

  • Modern hotel offers free fibre Wi-Fi

  • 163 spotless guest bedrooms

  • Easy access to the City via the A12 and A13

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Well-lit parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast included in the price
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Styles London Walthamstow

543 and 586
Lea Bridge Road
LEYTON
E10 7EB
london
united kingdom

Tel: +442085568080

Fax: (+44)20/85582479

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAKERS ARM :   48,69,97,257 WALTHAMSTOW

  • WALTHAMSTOW :   VICTORIA LINE WALTHAMSTOW

  • By plane

    HEATHROW AIRPORT At 77.89km / 48.4 miles

  • By train

    WALTHAMSTOW CENTRAL At 2.25km / 1.4 miles

GPS :51.573551, -0.015484

Currently, close to our hotel

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Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The room has got everything you need for a pleasant stay. Hotel 100% non smoking

The Duet

  • Max. number of persons: ‌2
  • Area: From 12
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

The Queen

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

The Family for Three

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

The Family for Four

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

The Solo

  • Max. number of persons: ‌1
  • Area: From 11
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles London Walthamstow

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

2,205 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,639 reviews

Could do better

TripAdvisor rating 3.5/5

maxine1612 Family - 21/07/2019 TripAdvisor review

This is the 3rd time we gave stayed at this hotel. We use it out of convenience because it has parking. The room size was better this time but it was not very clean. Breakfast was ok as usual though. We were travelling as a family and booked two rooms so I rang the hotel direct to request that we were put on the same corridor, I was assured that they always put rooms together when booked together. However on arrival we were allocated rooms at different parts of the hotel which was very disappointing and not acceptable.

Disappointing

Customer review rating 3.8/5

E.t Friends - 17/07/2019 AccorHotels certified review

Confirmed the booking over the phone TWICE. And both times left important details and put in special requests. Grateful they followed my request orders. Other members of the party rang the hotel to pay for the hotel so we did not have to pay when we arrived. They was declined. And was told a pre-auth would be taken a few days before arrival???. Being a receptionist myself I thought that was weird. As head party member I was declined access to the rooms Until the whole payment was taken?. Offered to pay for my share of the rooms. Still denied access. None of the staff on duty herd about us wanting to pay for the room and no pre-auth was taken a few days before. ( we was told of a pre-auth was not taken they would release our room). Breakfast was simple. No actual service just staff talking each other. No actually system of greeting, or checking we had breakfast included. No tables to sit???. The toaster was on fire and we alerted a member of staff and her response was “ if you want to complain go to reception”. When we was just letting them know that the toaster was up in flames. Receptionist need to improve on there heartiest training and they was not friendly and welcoming at all. Housekeeping had better service than any other members of staff in the building. Overall rude staff. Disappointing breakfast. Lack of service. Dreadful stay. Possibly recommend if you needed a roof over your head for the night.

Good basic accommodation

Customer review rating 3.8/5

Helena Couples - 14/07/2019 AccorHotels certified review

Room was small but clean and quite comfortable. Breakfast was fine but a bit crowded and hectic. Generally a good value stay.

Dear HELENA S., We very much appreciate your comments regarding your stay at the ibis Styles London Walthamstow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Miss

Customer review rating 3.8/5

Wendy Friends - 13/07/2019 AccorHotels certified review

The stay was good but the only problem was that the aircon in our room wasn’t working.

Dear WENDY A., We very much appreciate your comments regarding your stay at the ibis Styles London Walthamstow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Lack of internet

Customer review rating 3.8/5

Paul A. D. Couples - 13/07/2019 AccorHotels certified review

Our first room allocated as I am an Accor silver member seemed ok but on opening the door the smell was horrendous, as if the drains were blocked. We moved to 317 which was fine , a little spartan but on peeling back the sheets the stains on the mattress protector and the presence of body and pubic hair became apparent, I suggest the cleaners as they remove the sheets vacuum the mattresses. Breakfast was ok but no decaf tea bags .

Dear PAUL ADRIAN D., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex P Manager

.I was here for an award from Ramblers.

Customer review rating 3.8/5

Wraight Business - 12/07/2019 AccorHotels certified review

Staff were helpful in setting up a radio interview from Radio Scotland for me through the switch box phone

Dear JOHN S., We very much appreciate your comments regarding your stay at the ibis Styles London Walthamstow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Relaxing

Customer review rating 3.8/5

Anonymous Solo - 11/07/2019 AccorHotels certified review

I came as a vacation away from my atmosphere and it was for the most part pretty relaxing but for two days at £75 per night is a little steep. If it was a little less expensive I would've been able to spend more nights. If it had a fridge to store my own food that would be perfect that is the only downside to the hotel. People need fridges in hotel rooms as a must.

Dear AKERA C., We very much appreciate your comments regarding your stay at the ibis Styles London Walthamstow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Room is good, the corridors were a little bit worse

Customer review rating 3.8/5

Stanislav Families - 11/07/2019 AccorHotels certified review

positive

Dear STANISLAV M., We very much appreciate your comments regarding your stay at the ibis Styles London Walthamstow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

dirty and unkept

TripAdvisor rating 3.5/5

K7781XWjulieh Family - 11/07/2019 TripAdvisor review

room 205 is where we stayed. There is scaffolding outside the window which has been there over a year( I know this as I stay here often) and as a consequence pigeons settle and do their poo all over the window. The sink was blocked on arrival and took from Friday till Sunday to fix. No big deal just a tap with a hammer loosened the swivelling plug. The slats in the base of the beds were broken and the carpet in the corridor had been up but relaid wrong so it was uneven. No parking, company claimed it was full

Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Walthamstow. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely, Alex P. Manager

Dirty window, blocked sink, broken beds, silver fish and no parking spaces

Customer review rating 3.8/5

Julie H. Families - 10/07/2019 AccorHotels certified review

On arrival at 1300 hrs the car park had spaces but on registering with the company it was full. For over a HR and half I phoned 8 times still full. There was only 1 person on reception who checked the web site and said it was ok when it was full. We moved the car. The room 205 had scaffolding against it which has been there over a year the window glass was covered in bird pop. The sink was blocked. This was reported at 14.30 still blocked at 2200 staff, 3 in all came to see. Maintenance to call at 10 am on 6th never came. Reported again at 21.00 and again on the following morning. Finally someone came and fixed it. The beds were uncomfortable on checking under the mattress some of the wooden slats were broken while others had moved. There was also silver fish in the bath room which come out in the dark you see them when you put the light on. These live in damp places. All in all this has been our worst visit. The carpet on the landing out side the lift was uneven. It has clearly been up but not put back properly. This is a trip hazard.

Dear JULIE h., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Styles. Please do not hesitate to contact me during your next visit. Sincerely, Alex P Manager

Nothing changes then!

Customer review rating 3.8/5

Sue C. Couples - 09/07/2019 AccorHotels certified review

I would have thought, looking at previous poor customer reviews, that the Hotel would have made some improvements.....unfortunately not! Although the reception staff were helpful and friendly, the decor and equipment in the hotel remains poor and basically......broken! On entering the room I turned on the small night light by the side of the bed, and it fell off!! It seems the blu tack substance that had been holding it on was not up to the task after all! Turning on the air conditioning unit cooled the room down......for about 90secs, then the unit turned itself off again. No amount of fiddling with the controls would coax it to remain on for longer than a 2 min period. It was a hot night so we needed to open the window. Trying to sleep with the noise of traffic coming from the Lea Bridge Road through an open window....impossible. That, along with the noise of the water flowing from the cistern into the toilet bowl from a faulty toilet flush....what more can I say? Breakfast was poorly presented, attended by grumpy, stone faced service staff, one of whom insisted that I stand with my (paper) cup and wait while she sorted and restocked the tea bag section. There was a very messy cereal area, uncovered fruit salad and a toaster that was permanently set to ‘burn’. The seating in the breakfast area was extremely uncomfortable with plastic bucket seats that all has cracks along the top. If you leaned back in the chair you were in danger of getting a painful pinch from these seats. I am surprised that the Hotel would leave such a Health and Safety hazard unattended??! All in all, I don’t think this is an experience that I need to repeat, especially as it seems that this Hotel chain cares little for it’s reputation. It has been said before that the Hotel is badly in need of maintaining and refurbishment, yet still nothing is done??

Dear SUSAN C., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Styles. Please do not hesitate to contact me during your next visit. Sincerely, Alex P Manager

good clean comfortable hotel

Customer review rating 3.8/5

Anonymous Couples - 09/07/2019 AccorHotels certified review

We asked for a quiet room however we were given a room facing the main road right above the main entrance, if you ask for requirements please read them!!!! clean hotel, comfortable bed and lovely bathroom. However very basic! No coffee in rooms and very little choice at breakfast if needing a gluten free breakfast.

Dear HILARY B., We very much appreciate your comments regarding your stay at the ibis Styles London Walthamstow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Clean & Comfortable en-suite room for weekend away.

Customer review rating 3.8/5

Mj Solo - 08/07/2019 AccorHotels certified review

Walthamstow is handy to stay in for tube links to London Euston & bus to Stratford (Olympic Stadium). If i was after doing the tourist attractions, then id stay more central but as I was attending a spoprts event at London Stadium it was perfect, 30 minutes bus to Stratford & 20 minutes from London Euston. It was a clean & comfortable en-suite room for my weekend away.

Dear MARTYN H., We very much appreciate your comments regarding your stay at the ibis Styles London Walthamstow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Ok

Customer review rating 3.8/5

Dave Families - 08/07/2019 AccorHotels certified review

Ok. Bed was fine, shower decent, nice breakfast and convenient for what we were doing but the room air con didn't work and we got stuck in the lift on arrival and it took a while for anyone to show up.

Dear DAVE G., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex P Manager

Pleasant enough, very good value

Customer review rating 3.8/5

Mark Couples - 07/07/2019 AccorHotels certified review

Room was small but clean and the air con was a very welcome feature as it was so warm. The breakfast was nice although it was a fight to get a table and we found it curious that no one is checked to make sure they are residents of the hotel, one could walk in from the streets and get a free breakfast

Dear MARK M., We very much appreciate your comments regarding your stay at the ibis Styles London Walthamstow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex P Manager

Basic

Customer review rating 3.8/5

J.j. Business - 07/07/2019 AccorHotels certified review

On arrival there was much confusion, long lines to check in to the Hotel . We were unable to access a parking space although there were some available. Staff were very unhelpful in informing us of alternative parking luckily an other couple showed us the nearby car park. After eventually checking in we were told that we were in the building on the other side of the road. Carpets in the communal areas were dirty , our room was booked for two people but only one bottle of water , two tea bags and no coffee. There was no remote control for the Air Conditioning Unit and after contacts reception a gentleman came across and turned the unit down. ( Very grateful) There was a variety of food options for breakfast and they were all fresh . The breakfast area was crowded, the chairs were not suitable were of a design that they took up a lot of room. Check out was speedy.

Dear JUDITH J., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex P Manager

Mrs

Customer review rating 3.8/5

Chanelle W. Business - 06/07/2019 AccorHotels certified review

Rooms are great. The passage needs an upgrade the carpets look dirty and are lifting. The hotel is extremely noisy which makes it very difficult to sleep.

Dear CHANELLE JOAN w., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex P Manager

Makes Fawlty towers look like the Savoy

Customer review rating 3.8/5

V D. Business - 06/07/2019 AccorHotels certified review

Room was so hot, air Con not working as they had no controller, massive lack of staff, waited over 20 minutes to check in and breakfast was a chaotic bun fight.

Dear VANESSA D., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Styles. Please do not hesitate to contact me during your next visit. Sincerely, Alex P Manager

Average

Customer review rating 3.8/5

Barry G. Couples - 06/07/2019 AccorHotels certified review

Very small room with a very large bed which was so big the bathroom door opened less then half way. Very noisy room as it backed on to the lift.

Dear BARRY G., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex P Manager

Average

Customer review rating 3.8/5

Mr H. Business - 06/07/2019 AccorHotels certified review

Room on the third floor, way too hot, air conditioner, very noisy. Tried to make a cup of tea and all the milk cartons were off, turning the tea into an undrinkable mess! The milk was still in date bit I guess that the room was so hot it had ruined it! Then when I checked out I noticed my vehicle had been vandalized, the back had been cut open and had a crudely cut hole in it! I thought the car park was secure? I know Ibis don't run this car park but it's where your guests park! I won't be staying there again.

Dear MARK H., Thank you for taking the time to tell us about your experience at the ibis Styles London Walthamstow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex P Manager
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