Hotel - Mercure London Paddington
Mercure Hotel Mercure Hotel

Mercure London Paddington

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3.5/5 1,524 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Breakfast
  • Fitness centre
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • LONDON HEATHROW

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 4 meeting room(s)
See all services

Hotel location

Our rooms

All rooms have contemporary décor and are fully equipped with modern amenities, including LCD TV, Wi-Fi and a smartphone with free international calls and internet. Privilege rooms offer complimentary soft drinks and a Nespresso coffee machine.

  • 86 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Web TV
    • Telephone
    • Pay per view channel(s)
    • TV room service ordering
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,255 reviews

Our guest reviews for Mercure London Paddington

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,524 reviews
AccorHotels certified review
Lawrence P. Business - 14/11/2017
« Extremely satisfied »

Wonderful. Exciting

AccorHotels certified review
Anonymous Business - 13/11/2017
« The hotel was ideally situated close to the underground and trains etc »

Everything was great but I do have a couple of ideas for improvement. The car parking situation needs to be clearer. The staff at the hotel did not know how the system was managed. I know this is through a separate company however this created a lot of confusion for us. The other thing is the smart phones in the rooms - I love the concept except they were very slow, kept dropping out and were not set in English. I would suggest some further information / instructions on how to set them up.

AccorHotels certified review
Jane B. Business - 11/11/2017
« Convenient, nice staff »

It was clean and felt safe. Bit noisy Hairdryer not very hot Shower not very good. Had to hold it to get any kind of satisfactory jet Staff very nice Breakfast good

AccorHotels certified review
Sue L. Business - 07/11/2017
« Very nice stay »

The hotel was extremely convenient and all the staff were friendly and helpful

AccorHotels certified review
Mr C. Business - 07/11/2017
« Mr C. »

Location is great. The rooms were clean, neat and well serviced. The breakfast arrangement with the restaurant worked well. The rooms are too small - 2 people cannot actually share this. There was not even room for me to open my suitcase properly The chair at the desk was not usable due to the limited space between the desk in the bed - it just ended up being in the way. To access the foyer and lift you need to carry your suitcases and cannot use the wheels. My room was on 2nd floor - noise from the street and station was 24 x 7 making it impossible to sleep. I will not stay there again - even at a discount.

AccorHotels certified review
Jay T. Business - 06/11/2017
« Very satisfactory »

Very friendly staff , clean and tidy rooms perfect for our needs comfortable beds as a whole very happy with our one night stay and would use this hotel again and very close to the station with plenty of dining options around the hotel .

AccorHotels certified review
Dave J. Business - 06/11/2017
« Comfortable well located hotel »

A good stay in central London with easy access to facilities

AccorHotels certified review
Kim G. Couples - 06/11/2017
« Excellent »

We arrived in London very early and very tired. While I had organised an early check in, we arrived even before early checkin time. The lovely lady on the front desk, Rupal (who I later find out is the general manager) was So AWESOME. She organised with housekeeping that a room was made ready for us. While we were waiting we were given a complimentary coffee. The hotel is in a perfect location, really close to Paddington station and lots of eateries.

AccorHotels certified review
Brett Solo - 06/11/2017
« Good location, basic hotel »

Good location next to Paddington station. I had a very small room at the back of the hotel which had no natural light.

AccorHotels certified review
Anonymous Business - 06/11/2017

The room and bathroom were really good, however the breakfast was disappointed.

AccorHotels certified review
Mandy W. Friends - 05/11/2017
« Get what I expected »

the main reason I chose this hotel was the location, it was the perfect chose for those who will takethe Heathrow Express. I stayed in ibis and mercure before, this was the first time I didnt find a fridge in the room, maybe i didn't read the room description well before i booked, iwas quite surprised that there wasn't one in the room, it would be more convenient if we have one.

AccorHotels certified review
Tk A. Business - 05/11/2017
« lovely experience »

the hotel is well run and fulfills all the requirements at this level. Keep this up

AccorHotels certified review
Dependable Business - 04/11/2017
« Pleasant hotel, too close to the continual rumble of Paddington station »

Marred by the sort of noise that penetrates an otherwise calm mind

AccorHotels certified review
Anonymous Couples - 04/11/2017
« The room was tiny. »

our room is very small

AccorHotels certified review
Anonymous Business - 02/11/2017
« Good service and location excellent »

Only negative is the noise from the tube and maybe small room. However not a big issue with traveling alone

AccorHotels certified review
Anonymous Couples - 31/10/2017
« Overnight stay in Paddington »

comfy bed, good shower, room was surprisingly quiet (probably because the window was to a light well as opposed to the outside), hotel was easy to find from Paddington, breakfast next door - very handy, uncomplicated check in internet was not super fast

AccorHotels certified review
Yyy Business - 27/10/2017
« so so »

desk lump did not work. heating was not switched on , hot water pot was not with base but those are fixed when i called reception.

AccorHotels certified review
Dissatisfied Business - 27/10/2017
« Close to Paddington Station but too many steps, disinterested staff and appalling customer service. »

We arrived after a long flight from the West Coast USA, struggled up the stairs to the entrance - although a guy did help after about five minutes, checked into room with no problem. Then disturbed on three occasions in the morning, despite having PAID for late checkout to 2pm. When I left I asked for a discount for the interruptions but was offered £10 and no acknowledgement that they were at fault. Apparently most people don't speak english there, they can't keep track of how long you have booked the room for, I should have put a no disturb sign on the door, and if you don't regularly stay with Mercure you have no chance of any kind of customer service. I travel continually, it's my first time at a Mercure and I will never book there again.

AccorHotels certified review
Janis M. Couples - 24/10/2017
« A great position next to Paddington Station allowing easy access to hotel, effortless check in. »

Loved the 2 nights we stayed, would definitely come back. Easy check in, comfortable rooms, very clean.

AccorHotels certified review
Anonymous Business - 24/10/2017
« comfortable, nice room »

absolutely fine. The tap on the bath was a bit loose and seemed to be broken, had to ask for an ironing and ironing board when one should have been in the room. Mini bar promised snacks and chocs but obnly two cans of drink were in there.

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