Novotel Bangkok Impact Hotel 4 stars

TripAdvisor rating 4.5/5 486 reviews
Novotel Bangkok Impact
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+ 25 Services
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Room 1

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Children's age
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Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors with Lounge

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bangkok Impact

94 Popular Road
Banmai Subdistrict
Pakkred District
11120
nonthaburi
thailand

Tel: +6628334888

Fax: (+66)2/8334889

Contact email

Check-in from 14h00

Check out up to 12h00

  • BMTA :   52,356,166,367 IMPACT

  • MRT :   Bangkok MRT MOCHIT

  • By plane

    DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By train

    LAKSI At 7km / 4.35 miles

GPS :13.915281, 100.548527

Currently, close to our hotel

Muay Thai kickboxing in Ratchadamnoen Stadium

From 01/01/2013 to 31/12/2019

At 18 km

National Museum of Royal Barges, visit

From 01/01/2016 to 31/12/2019

At 18 km

Fortifications in Bangkok (Phra Sumen Fort), visit

From 01/01/2018 to 31/12/2019

At 19 km

The Great Palace - Emerald Temple, Bangkok, visit

From 01/01/2011 to 31/12/2019

At 19 km

Wat Pho - Temple of the Reclining Buddha, visit

From 01/01/2010 to 31/12/2019

At 20 km

Siam Museum, Bangkok, visit

From 01/01/2010 to 31/12/2019

At 20 km

Khao San Road, Bangkok, visit

From 01/01/2018 to 31/12/2019

At 20 km

Tour of Wat Arun

From 01/01/2010 to 31/12/2019

At 20 km

ARDEL, Gallery of Modern Art, Bangkok, visit

From 01/01/2012 to 31/12/2019

At 22 km

Asiatique Sky, big wheel in Bangkok

From 01/01/2015 to 31/12/2019

At 24 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with Twin Beds

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room Twin Beds

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 King Size Bed

  • Max. number of persons: ‌4
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square serves breakfast, lunch and dinner in an elegant and light-filled decor. The all-day-dining restaurant features Western, Thai and Asian cuisine with a-la-carte or buffet options and also caters for special menus including Halal.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREGO Trattoria

Type of cuisine: null

With its modern interior and open kitchen, Prego Trattoria offers authentic regional Italian cuisine prepared by our team of experienced chefs. To round off a perfect meal, choose from our extensive wine selection.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

94 BAR

Photo non contractuelle / Strictly non binding

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 12 m²

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,614 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

486 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very convenient for meeting or concert

Customer review rating 4.5/5

Ben Friends - 15/07/2019 AccorHotels certified review

- The staffs are helpful and kind. - I love the aroma of the room. - I stayed here because it is close to the concert. And because of its location, there will be so many guests, which I have already make up my mind for it. - Premium lounge does't have so variety of food. - The worst thing is I found used condom under the day bed so I called the house keeper, she came and took care of it right away. - Overall I am pretty happy about the staying.

Dear Ben, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and hope you enjoyed the concert. I was delighted to read your kind words you said about our convenient location and helpful staff. Please accept our sincere apologies regarding the room cleanliness. This comment was sent directly to the department manager to take appropriate measures to address and prevent any future occurrence. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good experience!

Customer review rating 4.5/5

Milim N. Business - 15/07/2019 AccorHotels certified review

It was second time to stay during the MDA exhibition. Last year, the hotel was under construction, so a little bit uncomfortable. However this year hotel was almost perfect. Just one thing that I was uncomfortable was room space is not enough to stay in two people.

Dear MILIM N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. We well note your remark and thank you for pointing out your expectation. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Pleasant stay

Customer review rating 4.5/5

Poom P. Business - 15/07/2019 AccorHotels certified review

love the tea bags that both provided in the room and the restaurant.

Dear Poom P, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to hear that you had a pleasant stay with us. I am definitely going to show our team this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Recommended Hotel

Customer review rating 4.5/5

Yata R. Business - 15/07/2019 AccorHotels certified review

Clean and comfy bed, great service

Dear Yata R., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Very nice hotel with very friendly staff, clean rooms and facilities.

Customer review rating 4.5/5

A. Y. K. Business - 14/07/2019 AccorHotels certified review

I got locked inside my room first day as the door handle wasn’t working at all. Staff came after calling them for a while. I was late for my appointment. However the manager followed up with an apology card and fruit platter in my room. Very nice touch!

Dear A. Yee K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive such a positive feedback. I will share your comments with our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We apologize again for the inconvenience have caused. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

satisfied

Customer review rating 4.5/5

Siti Business - 14/07/2019 AccorHotels certified review

satisfying

Dear SITI, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you are satisfy with the services we provided for you. I would love to make your experience even more amazing, if there is anything you would recommend us improving our service experience please do not hesitate to let me know at H8… We welcome your constructive feedback. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Really satisfied but far from town

Customer review rating 4.5/5

Aisyah Business - 12/07/2019 AccorHotels certified review

The staffs were very friendly and helpful. My 3yo son really like your kids room, its really helpful to make him busy and more relax for the whole 5 days stay so easy to control him. Thank you so much. I really satisfied stayed in this hotel. But, it a bit far from town, we took grab every night for halal food (only in town) its costly to me.

Dear Aisyah, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad we were able to meet your business needs and that you had a pleasant stay with us. A shuttle service are available from hotel to BTS Mo Chit Station for hotel guest. I have briefed our team to ensure this is well inform to the customer prior in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good

Customer review rating 4.5/5

Nor Business - 11/07/2019 AccorHotels certified review

The staff is great and warm. Only a selection of halal food is limited, and the hotel uses an air freshener in the lobby and floor corridor which I cannot tolerate at all. The air freshener smell is too strong for me and triggered my migraine.

Dear Nor, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive your feedback. I will share your comments with our team. We well note your remark and thank you for pointing out your expectation. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Excellent service inspite ignoring disability's rights

Customer review rating 4.5/5

Aulia A. Business - 10/07/2019 AccorHotels certified review

I stayed for ASEAN meetings. the committee had requested that an accessible room be provided for wheelchair users, unfortunately the hotel did not provide my rights.

Dear Aulia A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your feedback. I will share your comments with our team. Regarding an accessible room requested, I am sorry that we could not meet your requested due to at the time of checked in an accessible room not ready yet and we offered regular room instead. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Awesome.. But need more HALAL food for moslems..

Customer review rating 4.5/5

Hadith Business - 08/07/2019 AccorHotels certified review

Comfortable.

Dear Hadith, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to know you had comfortable stay. Moreover, your suggestions regarding the food option was sent directly to the department manager. We welcome your involvement and will certainly consider implementing your ideas in better service. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great customer response

Customer review rating 4.5/5

N/a Solo - 08/07/2019 AccorHotels certified review

Front staff are kind. A young porter is very caring to their customers. I want to stay by all means next time. Thank you.

Dear N/A, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you are happy with the services we provided for you. I would love to make your experience even more amazing, if there is anything you would recommend us improving on room service experience please do not hesitate to let me know at H8… We welcome your constructive feedback. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good

Customer review rating 4.5/5

Sandip D. Business - 08/07/2019 AccorHotels certified review

Good

Dear Sandip D., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Le Club AccorHotels Silver Member. It is always important to us to know what we should work on to improve our service and provide memorable stay experience to our valued guest. Please rest assured that we are taking the appropriate measures to address your feedback on quality of food and beverage to our team concerned. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Easy to access the exhibition centre

Customer review rating 4.5/5

Ted C. Friends - 08/07/2019 AccorHotels certified review

Room tidy, staff very friendly with smiling.

Dear Ted C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad we were able to meet your business needs and that you had a pleasant stay with us, especially appreciated our tidy room, and friendly staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Warm and friendly

Customer review rating 4.5/5

C. Friends - 08/07/2019 AccorHotels certified review

Staff is nice and very welcoming. Room is clean. Overall it was a very nice experience.

Dear C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you had an amazing experience with us. I am definitely going to show our team this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Always five star

Customer review rating 4.5/5

Ronald S. Solo - 08/07/2019 AccorHotels certified review

The staff's kindness, bright attitude, cheerful personalities are always the pinnacle when I stay at your facility.

Dear Ronald S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager
Customer review rating 4.5/5

Anonymous Couples - 07/07/2019 AccorHotels certified review

Good bed ,pillows and no noise ,good wifi and no noise from outside but room quite small for 2 people.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you enjoy your stay with us and I will share your comments with our team. We well note your remarks and thank you for pointing out your expectations, indeed we strive to provide day by day a superior service to all our guests. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good and worth the money

Customer review rating 4.5/5

Anonymous Business - 03/07/2019 AccorHotels certified review

I loved staying at Novotel Impact. I like the breakfast. Room is clean and big enough for myself. Easy to find food for dinner and luch The only thing I don't like was the traffic on the way back to hotel from other place.

Dear D., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. We well note your remarks and thank you for pointing out your expectations, indeed we strive to provide day by day a superior service to all our guests. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good

Customer review rating 4.5/5

Chai W. L. Business - 02/07/2019 AccorHotels certified review

Hotel was clean and comfortable. Dissapointed because no bath tub in the room as describe when booking. Registration for checkin took way too long. Breakfast buffet was satified. Staffs are friendly.

Dear Chai Wan L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are pleased to see that you enjoyed our clean and comfortable room. I have taken the liberty of sharing your feedback with the other members. Indeed our Suite rooms are the only ones equipped with a bathtub as is clearly advertised on all our channels. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great service, good room

Customer review rating 4.5/5

Jutamas S. Solo - 01/07/2019 AccorHotels certified review

Hotel staffs have service mind, polite and gentle. Also the room was clean and comfortable.

Dear Jutamas S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you had an amazing experience with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Same repeated fantastic customer experience

Customer review rating 4.5/5

Alex S. Business - 30/06/2019 AccorHotels certified review

Had been staying in Novotel Bangkok Impact for my past 2 trips, and this is my 3rd business trip staying in this hotel. But this trip is kind of special because it falls on my birthday and kind of miss it out spending this occasion with my loved ones. But the crew of Novotel Bangkok Impact made it up totally by not forgetting its my bday. Returned to the hotel in the evening and got a shocking, yet very delighted surprise to see my bed was decorated with the towel folded animals and with a prominent word "Happy Birthday". 2 slices of cakes and with a birthday card with greetings from the staffs written on it, gives the extra human touch with a very personalized experience. Words can't describe my feelings as this is the first time i experienced such personalized touch from a hotel stay. This is a fireworks on top of the already very courteous and helpful staffs that you had in Novotel Bangkok Impact. Kudos to the team!!

Dear Alex S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive positive feedback. I will share your comments with our team. Moreover, your suggestions regarding the room facilities was sent directly to the department manager. We welcome your involvement and will certainly consider implementing your ideas in better service. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager
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