Hotel - Novotel Bangkok Impact
Novotel Hotel Novotel Hotel

Novotel Bangkok Impact Hotel

4.5/5 463 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI AIRPORT (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,152 reviews

Our guest reviews for Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 463 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
L. G. Business - 14/02/2019 AccorHotels certified review
« Really enjoy my stay with the hotel »

Very nice all the stuff and smile all the time, really enjoy the sunshine smile. And good service with no matter telephone respond and all the workers are really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is trilled to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Brad Business - 10/02/2019 AccorHotels certified review
« Simple, quality hospitality »

Stay was very comfortable. Breakfast was great! Friendly staff. Thanks :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive your feedback and especially pleased to see you had comfortable stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 07/02/2019 AccorHotels certified review
« Comfortable »

Nice room Good for seminary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pongsoon, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are delighted you enjoyed our nice room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Thanarudee S. Solo - 05/02/2019 AccorHotels certified review
« Location,friendly staff and service »

Very convenient with Online check-in and received sms giving information of driving direction to hotel. Upon check-in and enter room, found a small elephant on bed (making from folding towel from Housekeeping"Samro"),very cute and made me feel a warm welcome. Also coplementary fruit on table. Had a quick meal "Pas Si Eiw" from roomservice but taste was too salty. Breakfast and Lunch at The Square are very nice, and friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thanarudee S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Accor Plus Silver Member. I was delighted to receive your feedback and for pointing out your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Supreeya B. Solo - 05/02/2019 AccorHotels certified review
« Great location and service from reception/club lounge team. »

The reception who was escorted me from main lobby to premiere lounge, she was very friendly and helpful. Ladies in premiere lounge are also lovely too. Room was nice, quiet and well equipped. However, I heard some noise from AC which sounded like AC’s fan about an hour after I relaxed in room after breakfast. I forgot to mention this problem when I checked out. Another point, I felt like the guys were unwelcomed - I am not sure if they are bellmen or concierge who I met once I arrived by taxi and also another guy who I asked for his assistance to call a taxi to airport on departure date. (The counter just located next to the main door) I didn’t feel welcome and both of them never offer luggage assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Supreeya B. We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our nice location and club lounge team. Please allow me to express my sincerest apologies regarding dissatisfaction with luggage assistance service. I assure you that we have shared your comments with the team and we will use your feedback to prevent recurrence. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Geraldine L. Friends - 04/02/2019 AccorHotels certified review
« Service was excellent »

I had all the assistance i needed from checking in to checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geraldine L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Le Club AccorHotels Silver Member. I was delighted to know you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Chenkexi Solo - 04/02/2019 AccorHotels certified review
« good »

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear chenkexi, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Kamonwan N. Families - 03/02/2019 AccorHotels certified review
« Excellent recognize your customer »

Excellent staff by recognized who come in anytime, anywhere that we are, that make us very impressive at first time at Novotel hotel and we will come back in March 2019.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamonwan N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Alex G. Business - 02/02/2019 AccorHotels certified review
« It is just OK for business stay »

It is just OK for business stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex G., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback helps us improve our service for our customer. I will share your comments with team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Philippe Business - 02/02/2019 AccorHotels certified review
« home for the whole INVE Benchmark family »

Novotel Impact is the natural home for myself an our employees of INVE and Benchmark when we are visiting the office in Muaeng Thong Thani. We are treated as special guests and part of the Novotel Impact family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Le Club AccorHotels Gold Member. The team here is thrilled to hear positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 02/02/2019 AccorHotels certified review
« Convenience and comfortable »

I can walk to Impact Arena for conference, very convenient. The room is clean and the bed is comfortable. The 7-11 is opposite the hotel and open 24 hours

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Narisara, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to here such good feedback, and we are proud to be the nearest hotel to largest Exhibition Centre in Thailand. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Sindra S. K. Friends - 01/02/2019 AccorHotels certified review
« follow up about concierge incident »

make sure i get a full follow up regarding concierge incident ; Khub kong last email i received from front office manager Khun Nut

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., Thank you for taking the time to share your experience from your recent stay with us, and please accept my sincere apology that it has been a disappointing one. And the concerns raised directly with Front Office Manager by yourself, along with the performance concerns I have that have contributed to your negative experience have been addressed formally with the team involved. Again, thank you for your feedback and also the suggested areas for where we can make improvements in the service our team provides. And I hope to have the opportunity to welcome you personally to Novotel Bangkok Impact when you are next visiting. Sincerely, Alison Kearney, Executive Assistant Manager, Novotel Bangkok Impact

Ophelia P. Business - 31/01/2019 AccorHotels certified review
« Short but sweet stay »

Pad thai at mezzanine was so good. Love the room also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ophelia P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. At Novotel, everything is designed to meet the needs of everyone, everywhere, anytime. Therefore, we are committed to creating wonderful memories for all our guests and I am delighted to read we did that with you during your recent stay. It is so much better at Novotel. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Arom Business - 30/01/2019 AccorHotels certified review
« nice and easy »

I really love the pillows are very soft and clean and nice warm inside the pool Suana , fitness also the parking is very easy to ....thanks for all over stay and thinking about i will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Arom, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive such positive feedback, as well you plan to stay again in our property. I will share your comments with our team and they feel the same. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Ray I. Business - 29/01/2019 AccorHotels certified review
« Pleasant and trouble free. »

Room was clean and kept clean. Service was satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray I., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback is highly appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Urapong P. Families - 28/01/2019 AccorHotels certified review
« Great »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear urapong p., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive this positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Yeong P. L. Friends - 28/01/2019 AccorHotels certified review
« Pleasant and comfortable stay ! »

Front desk and bell luggage crews were so helpful, friendly services. my 2nd times stay here for the concert at impact arena and thunder dome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YEONG PUI L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed your stay and would like to thank you for your kind words. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Justin M. Business - 27/01/2019 AccorHotels certified review
« World class when it's good. Very not good when it isn't. »

Staff is amazing and polite. Year after year, they remember us. We love staying with the Novotel family. It's like coming home. I have only 2 complaints. 1) The food in the hotel dining facility is not the greatest taste or quality. Often the meat is dry or overcooked with little or no flavor. It's a lot like a pretend Thai food buffet from America. My biggest problem with the dining facility is that every time I eat anything other than the fruit (which is excellent) I get a sick stomach the next day. This has been happening 100% of the time for 5 years. It's not food poisoning, for sure. But I have a bad reaction to something in it. I don't have this reaction to any of the street food. Unfortunately, this means I can't use the breakfast or the dinner the WTBA is paying for. 2) The HDMI slot on your television is very hard to access. That means we either have to watch Thai TV (which can be fun) or watch movies on our laptops. It would be very accommodating if there was an easy access HDMI port for relaxing evenings. 3) I would personally like a pull-up bar in the gym. I use the gym twice daily when I have time. There is nowhere to hang. Otherwise, I absolutely love the Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justin M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Le Club AccorHotels Silver Member. Your feedback helps us improve our offerings and help troubleshoot for you and other customers, so I really appreciate you taking the time. You make a good point about it being too difficult to access HDMI port, and I've passed that feedback along to our team. Our 94 Bar, at lobby level is the perfect venue to finish a deal or relax after business. With its sleek black marble bar and comfortable modern seating, 94 Bar features an array of draft beers, spirits and signature cocktails. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Friends - 26/01/2019 AccorHotels certified review
« Everything was good. Staff are helpful and friendly. »

Quiet rooms, clean, comfortable. Spa services great. Wait staff great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback helps us improve our offerings and help troubleshoot for you and other customers, so I really appreciate you taking the time and will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Weeranuch T. Business - 25/01/2019 AccorHotels certified review
« Excellence »

fully service-mind officials.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Weeranuch T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

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