Hotel - Novotel Bangkok Impact
Novotel Hotel Novotel Hotel

Novotel Bangkok Impact Hotel

4.5/5 458 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI AIRPORT (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,012 reviews

Our guest reviews for Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 458 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
An Friends - 09/12/2018 AccorHotels certified review
« I’ve a wonderful time while staying in Novotel Impact hotel. »

It’s my first time staying in Novotel Impact and I’ve a great time there.I booked for executive room.The private check in and premier lounge is really convenient.The room is clean and neat.If I’ve a chance,definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear An, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about executive benefit. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

May Solo - 09/12/2018 AccorHotels certified review
« Overall is good »

The location is good as it's near to the place that i am going (within walking distance). Staffs are friendly and understand basic english. Room is big enough for single person stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear May, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback regarding air conditioner system is highly appreciated. I will share your comments with our team and sincerely apologize for the inconvenience caused. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Darren Couples - 08/12/2018 AccorHotels certified review
« Excellent and Relaxing »

We had an excellent experience at Novotel Bangkok Impact. The staff are all friendly and attentive to all your requests and needs making for the perfect stay. The food at the Square is a must try for all guests as well as the hotels in house Italian, Prego Restaurant. I would highly recommend this hotel to all visitors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

H. Q. S. (. Business - 06/12/2018 AccorHotels certified review
« Good! »

I have had 2 nights at the hotel. Everything is good. The service and accomodation are nice. Only swimming pool is mall and out at hotel, so in convenience a little bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonny, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to hear such good feedback, and we are proud to be one of the nearest hotel in Bangkok largest Exhibition Centre with a direct link bridge to IMPACT Challenger Halls, a modern in-door swimming pool is also located in IMPACT Forum. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Tong Solo - 01/12/2018 AccorHotels certified review
« Hotel Service »

Staff so nice and friendly , but the way walk to my room sometimes smell not really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONG, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We well note your remark on breakfast experience and thank you for pointing out your expectation. However, we would love to hear you more about what we could improve to provide a superior service experience for every customer. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

W. S. W. 4. Business - 01/12/2018 AccorHotels certified review
« Comfortable »

Bed :very comfortable Internet connection: easy to connect Toilet: warm water and strong Refreshments: plentiful Breakfast : good spread

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. siew weng 434, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your pointing about room maintenance is very valid and thank you for pointing out your expectation as we strive to provide a superior service experience for every customer. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Wisarut I. Business - 29/11/2018 AccorHotels certified review
« Great Service »

Great service. Got upgrade for room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wisarut I., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Thurdsak S. Business - 29/11/2018 AccorHotels certified review
« That Ok »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thurdsak S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback is highly appreciated and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Worawit A. Business - 29/11/2018 AccorHotels certified review
« Nice and Clean »

Nice and clean , Very good human service

Our hotel has responded to the review
Our hotel has responded to the review

Dear worawit A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive positive feedback and will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Irene Solo - 28/11/2018 AccorHotels certified review

Like it as quiet, clean and comfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive your feedback and will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

O. T. A. Business - 25/11/2018 AccorHotels certified review
« Nice hotel except the swimming pool is not very accessible. »

A very convenient hotel for the convention centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear O. Teng A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We stand for great location in the heart of IMPACT Muang Thong Thani with a direct link bridge to IMPACT Challenger Halls and IMPACT Forum. Indoor swimming pool is also located at ground floor of the adjacent IMPACT Forum. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Couples - 24/11/2018 TripAdvisor review
« Always a pleasure ... »

My wife and I visited Novotel IMPACT twice in November 2018 and note that the impeccable service, welcome, amenities and accommodation were up to the usual very high standards.We also notice how the area is becoming much more commercialised now and in a positive way. There's now a 7-Eleven store just a few minutes walk from the hotel. Turn right at the main entrance and cross over. If you want fast food then you're in luck as there are now at least half a dozen, if not more, eateries within the same two minute walk and not forgetting the excellent onsite Novotel restaurants and Executive Lounge.We'll be back in April 2019 for our next stay and, as ever, very much look forward it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thai_tourist_2010, Thank you very much for your wonderful review. We are very happy to see you enjoyed your stay, and received great service from Executive Premier Lounge and the other restaurants. Our team is always available to help with any requests to make sure that your stay is a memorable one. We look forward to welcoming you back to Novotel Bangkok IMPACT again on April 2019. Kind regards, Pannathat Sodsaard Guest Experience Manager

Ivan Business - 22/11/2018 AccorHotels certified review
« Feel good and satisfied »

The receptionist are nice. Hotel was clean and the ambience is nice. Overall my personal experience with hotel is satisfied. One improvement point to be consider is the food variety for breakfast as I stay at hotel for 4 nights, the breakfast variety seems similar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your feedback. I will share your comments with our team. Moreover, your feedback regarding what we could improve on breakfast service is highly appreciated and will help us to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Nobu Business - 21/11/2018 AccorHotels certified review
« Wonderful surprise »

Let's admit first this is not a hotel located in the center of Bangkok. If you are aware of the fact, and select this hotel, you will get more than what you can expect from usual Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nobu, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive such positive feedback, and we are proud to be one the nearest hotel to Thailand's largest Exhibition Centre. I have shared your comments with our team. Your words were visibly heartening to them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

K. J. Y. Business - 21/11/2018 AccorHotels certified review
« Comfortable and clean »

Staff is friendly. Hotel is clean. Room a little bit small compare with the price. WiFi is good. As overall basic expectation is achieved. To improve may need some special service or some little surprice for customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. Joo Y., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback regarding what we could improve on breakfast and special service are highly appreciated and will help us to improve the quality of our services. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Jh Families - 21/11/2018 AccorHotels certified review
« Very good »

Very nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear JH, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Yves M. Business - 19/11/2018 AccorHotels certified review
« Hotel very well but too far from downtown without public transport easily accessible. »

Excellent. Staff so welcoming and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yves M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive positive feedback. I will share your comments with our team. For your convenience, IMPACT is being served by an array of transportation services such as on-call taxis, minibuses, public buses which available to/from IMPACT and downtown areas. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

K. J. M. Business - 17/11/2018 AccorHotels certified review
« Mister »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. Juay M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive your feedback, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Atiqah Business - 17/11/2018 AccorHotels certified review
« Recommend for muslim »

Room service very good. Breakfast prepared also halal for muslim to eat. It’s helpful if can make more variety of food (halal too) so that guest can have different breakfast everyday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atiqah, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive your feedback. Your comment regarding what we could improve on breakfast service is highly appreciated. I will share this comments with our team and sent directly to the department manager. We welcome your involvement and will certainly consider implementing your ideas in better service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

N. Business - 15/11/2018 AccorHotels certified review
« Super no wonder will recommend to all travellers »

The front desk is very nice, very helpful and cheerful, I feel very warm. The room is roominess and clean, the only compliant is the TV remote is not working. Overall is super, will back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your feedback. We well note your remark on TV remote and thank you for pointing out your expectation. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

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