Hotel - Novotel Bangkok Impact
Novotel Hotel Novotel Hotel

Novotel Bangkok Impact Hotel

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4.0/5 406 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 2368.00 THB Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Nearby)
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI INTL (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
  • Other sports activities
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker
    • Football (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,310 reviews

Our guest reviews for Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 406 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
T. Friends - 11/04/2018
« Friendly Staff »

This is the second time i am staying in this hotel, and it always give me a very warm feeling. Staff are friendly and make me so welcoming. Location is strategic for me to attend the exhibition with walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Thank you for choosing to stay with us, I am so pleased to see that your second visit exceeded expectations. We really appreciate your taking the time to complete our survey and for your amazing feedback which I have shared with our team. It's always such a pleasure to receive positive feedback as we continuously strive to improve the quality of our services. The team and I look forward to welcoming you again soon for another IMPACT event!. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

TripAdvisor review
Friends getaway - 11/04/2018
« Friendly Staff »

This is the second time I am staying in this hotel, and always giving me a very warm feeling. Staff are friendly and make me so welcoming. The location is very strategic for me, who need to attend the exhibition.

AccorHotels certified review
Phichawee Families - 09/04/2018
« Great:) »

Im impress with Novotel and hope to visit again!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Phichawee, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Personal Assistant to General Manager

AccorHotels certified review
Kean S. L. Friends - 09/04/2018
« Pleasant stay »

Pleasant stay in Novotel 2 thumb up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kean Seong, Thank you very much on behalf of the entire team, we appreciate your taking the time to complete our survey. It is such a pleasure to see that you enjoyed your stay. Please trust that I have shared your feedback, both positive and constructive to the rest of the team. We all look forward to welcoming you again very soon for another IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Benny T. Business - 08/04/2018
« So appreciated , thank you »

5 stars hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benny, Thank you so much for the great review! It is always a pleasure to receive positive feedback, which I have shared with the rest of the team. We are thrilled to see that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Lc Couples - 07/04/2018
« Excellant »

Good check in ,nice rooms,,polite staff,but noisy from the bar music if room on the front

Our hotel has responded to the review
Our hotel has responded to the review

Dear LC, Thank you for your continued loyalty and for taking the time to tell us about your recent stay at Novotel Bangkok IMPACT. I am so happy to see that you enjoyed our rooms, facilities and friendly team. Please accept my sincere apologies for any noise from the neighbouring bar and we have made a note to that effect for any future stays. We strive to provide a superior service experience for every guest and your feedback is very important to us. Again my apologies for any inconvenience and many thanks for the great review. The team and I look forward to welcoming you again very soon. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Max C. Business - 07/04/2018
« satisfied as usual »

as usual, the team of novotel impact offered sincere and professional service during my 3 day stay. my humble suggestion is that the hotel may use: 1. some of the rooms on M/Fl to convert as a small coin laundry; 2. convert the mini counter next to the 1/fl lift lobby as a small convenience store or invite 7 eleven / family mart to operate; 3. change the breakfast menu from time to time, esp the hot food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Max, It was such a pleasure to welcome you once again for another great stay at Novotel Bangkok IMPACT. We really appreciate your taking the time to share your feedback and would like to thank you for your continued loyalty. Please trust that we have taken your feedback on board. Your comments will certainly assist us as we always strive to improve the quality of our services. Thanks again for the great review. The team and I look forward to welcoming you again very soon for another IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Wolfgang K. Business - 07/04/2018
« Great hotel and great location next to Impact »

Very nice and friendly staff. Amazing VIP lounge at the top floor with free drink and snacks. I will come back ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wolfgang, Thank you for sharing your feedback on our guest survey and for your continued loyalty. I am thrilled to see that you enjoyed the warm service from our team as well as the comfort and extra benefits of our Executive Lounge. It certainly is a perk which all our Premier floor guests are fond of. Please trust that I have shared your amazing comments with the team. We all look forward to welcoming you again soon for another IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
View Business - 04/04/2018
« Short stay »

+Best location, right next to the venue with the bridge connected +Clean room, comfy bed and mattress +Executive lounge is superb +Gym and heated indoor pool -Limited parking space, I need to park elsewhere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun View, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Personal Assistant to General Manager

AccorHotels certified review
Alk Families - 04/04/2018
« Very good »

Excellent service and clean room. Friendly reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALK, Thank you for taking the time to complete our survey and for your continued loyalty. We are so happy to see that you enjoyed your stay. I have shared your kind feedback with the rest of our team, we look forward to welcoming you again for another IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Chularat K. Families - 04/04/2018
« Mrs Chularat K. »

Your staff at the premiere lounge, Mink, was incredible. I met her last year and this time, she made my stay so impressive. She anticipated our needs in every aspects so that we felt like incredibly satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Chularat K, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitiraht Khanasai-anan Personal Assistant to General Manager

AccorHotels certified review
Chaowphan P. Families - 04/04/2018
« 9 »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chaowphan p., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Personal Assistant to General Manager

AccorHotels certified review
Poonsakdi P. Business - 04/04/2018
« Helpful service from the staff and fast check-in as well as check-out!! »

The room was a bit small but well-equipped. Lighting is good. The air-conditioner in the room was comfortable enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Poonsakdi P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Personal Assistant to General Manager

AccorHotels certified review
Taro Families - 04/04/2018
« Extremely Satisfied »

I could do exam very well because of your services. Thank you so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taro, Thank you for the great review of our hotel! The team and I are so glad to see that our rooms and facilities provided a peaceful environment conducive to learning. We wish you all the best and hope you achieved great results on your exams. We look forward to welcoming you again very soon. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Supat Families - 04/04/2018
« Warm and nice hospitality hotel »

Overall staffs are friendly and demonstrate a warm welcome to guest without reluctant . Room facility and cleaning is fine .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Supat, Thank you so much for completing our guest survey and for taking the time to share your kind feedback. I am delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. Thank you again, the team and I hope to welcome you back in the near future. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Papichaya S. Families - 03/04/2018
« Best service and good location. »

Good Location, Clean Room with Excellent Service. Staffs are very good pay attention in details.

Our hotel has responded to the review
Our hotel has responded to the review

เรียน คุณ Papichaya S. กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Novotel Bangkok Impact ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเรา เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไป ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ ฐิติรัตน์ ฆนาศัยอนันต์ Personal Assistant to General Manager

AccorHotels certified review
Jason Families - 03/04/2018
« Could be better »

Hotel is always clean and the rooms well cared for but this time Service was weak. No one acknowledged us upon arrival so I had to unload and take my luggage myself to the check in counter. Upon check in resepction did not acknowledge I was an Accor Club member or I was booked in a Premier Club Level room. I shave stayed a few times at this hotel but this time the staff was very sloppy and not attentive. Upon check out they were much better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, Thank you for taking the time to share your feedback, I am so sorry to see that your experience did not meet expectations, please accept my sincere apologies. I understand that our Front Office Manager has been in touch with you and I hope that our service recovery has made up for all the difficulties experienced during your stay. Please trust that your comments are useful in our endeavor to continually monitor and improve the quality and services we offer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulhas Shetty Executive Assistant Manager Novotel Bangkok IMPACT

AccorHotels certified review
H. C. M. Business - 03/04/2018
« Very nice! »

Everything went smoothly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Kate Families - 03/04/2018
« Great stay, great staff »

Helpful staff from the moment we arrived. Excellent family room and access to the premier lounge which was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Kate, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Personal Assistant to General manager

AccorHotels certified review
Zhuojun J. Business - 03/04/2018
« I'm fully satisfied with the service. »

I can get the smile and get answers for my questions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhuojun, Thank you for taking the time to share your experience at Novotel Bangkok IMPACT. I am thrilled to see that you enjoyed our facilities, which were made especially enjoyable with the warm service provided by our amazing team. I have shared our kind feedback with everyone and we hope to welcome you back very soon for another IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

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