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Novotel Bangkok Impact Hotel 4 stars

TripAdvisor rating 4.5/5 490 reviews
Novotel Bangkok Impact
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+ 25 Services
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Room 1

Number of guests
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Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors with Lounge

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bangkok Impact

94 Popular Road
Banmai Subdistrict
Pakkred District
11120
nonthaburi
thailand

Tel: +6628334888

Fax: (+66)2/8334889

Contact email

Check-in from 14h00

Check out up to 12h00

  • BMTA :   52,356,166,367 IMPACT

  • MRT :   Bangkok MRT MOCHIT

  • By plane

    DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By train

    LAKSI At 7km / 4.35 miles

GPS :13.915281, 100.548527

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King Bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room Twin Beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square serves breakfast, lunch and dinner in an elegant and light-filled decor. The all-day-dining restaurant features Western, Thai and Asian cuisine with a-la-carte or buffet options and also caters for special menus including Halal.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREGO Trattoria

Type of cuisine: null

With its modern interior and open kitchen, Prego Trattoria offers authentic regional Italian cuisine prepared by our team of experienced chefs. To round off a perfect meal, choose from our extensive wine selection.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

94 BAR

Photo non contractuelle / Strictly non binding

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 12 m²

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,689 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

490 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

C. Families - 02/08/2019 AccorHotels review

Staff are friendly, room are comfortable, cleanliness is up to standard. We have a great stay

Dear C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback about food and beverage service is very valid. I will share your comments with our team and use your feedback to further improve our dining experience. Guest feedback is paramount and we will address any comments to the best of our abilities. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Very good

Customer review rating 4.5/5

C. Y. F. Friends - 30/07/2019 AccorHotels review

Very good Location is very good for concert.l But somekind of smell in room. And the food delivery service is not taste very good.

Dear C. YI F., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our excellent location. Moreover, your suggestions regarding the food taste was sent directly to the department manager. We welcome your involvement and will certainly consider implementing your ideas in better service. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Its been great one night stay

Customer review rating 4.5/5

Ellie Solo - 29/07/2019 AccorHotels review

It's comfortable especially after the attended concert at impact arena. Only the TV not working very well, I forgot to inform when I was checking out. I think its from TRUE that the quality not good service? Generally, I enjoyed the stay.

Dear Ellie, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback helps us improve our offerings and help troubleshoot for you and other customers, so I really appreciate you taking the time. You make a good point about TV signal is not stable, and I have passed that feedback along to our team to improve our service. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Near to Impact Arena

Customer review rating 4.5/5

Gary Couples - 29/07/2019 AccorHotels review

Stayed a night to go for the Westlife concert nearby. Room was spacious, staff was accommodating, and there were food and 7-11 nearby. Walking distance to Impact Arena, which was a plus point!

Dear Gary, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive your positive feedback, and was especially pleased to read your kind words about our accommodating staff. I have taken the liberty of sharing your feedback with the other members. Your words were visibly heartening to them. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

a nice Hotel at a good location

TripAdvisor rating 4.5/5

klausjakob Business - 28/07/2019 TripAdvisor review

The hotel is very good in general. Some of the employees, seems a little unprofessional.... For example we order a preordered a taxi, because we left the hotel at 4:30 am. The taxi was not there and we had to wait 15 minutes.... Other problem with Debit/Kredit card... they can't use it...On every other place it works before and after....

Dear klausjakob, Thank you for taking the time to share your experience with us. All your comments help us to improve our service. We reassure you that your comments will be shared with the entire staff. We are sorry for any inconvenience we may have caused. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Best regards, Pannathat Sodsaard Guest Experience Manager

Satisfaction

Customer review rating 4.5/5

Ziv Business - 27/07/2019 AccorHotels review

The environment, the service is good, but the insulation of the room is so so..

Dear Ziv, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad we were able to meet your business needs and that you had a pleasant stay with us. I will share your comments with our team. We well note your remark and thank you for pointing out your expectation. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Always a pleasure

Customer review rating 4.5/5

Birthe V. P. Business - 26/07/2019 AccorHotels review

I have stayed at this hotel several times - both in relation to business and with family and on all occasions it has been a very positive experience. From the breakfast buffet to the very high level of service. It is a hotel that caters to everyone whether you come for business purposes or if you come with children. I and my family have enjoyed every stay we have had at this hotel.

Dear Birthe Vichit P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad we were able to meet your business needs and that you had a pleasant stay with us. I will share your comments with our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Comfort and care

Customer review rating 4.5/5

L. P. L. Business - 26/07/2019 AccorHotels review

Everyone from reception to concierge to chamber maids were just fantastic.

Dear L. PUR L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad we were able to meet your business needs and that you had a pleasant stay with us, especially appreciated our excellent room, great food and friendly staff. We well note your remarks and thank you for pointing out your expectations, indeed we strive to provide day by day a superior service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good stay. Well communication with staff

Customer review rating 4.5/5

Kay Families - 24/07/2019 AccorHotels review

A senior staff helped me to change a new room card when there was a problem and ensured that the problem fixed.

Dear Kay, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also well note your remark and thank you for pointing out your expectation. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Nice

Customer review rating 4.5/5

Sunny Friends - 23/07/2019 AccorHotels review

Nice room but reservation system is very bad

Dear Sunny, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our nice room. Moreover, we would love to make your experience even more amazing, if there is anything you would recommend us improving on reservation system please do not hesitate to let me know at H8… We welcome your constructive feedback. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great stay in Novotel!

Customer review rating 4.5/5

Grace D. Friends - 22/07/2019 AccorHotels review

It was really pleasant. All the staff were polite and nice. I will definitely comeback.

Dear Grace D., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you are happy with the services we provided for you. We well note your remark on breakfast service and thank you for pointing out your expectation. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

wonderful

Customer review rating 4.5/5

H. P. Business - 20/07/2019 AccorHotels review

Room and sheets are clean and nice. Very close to the exhibition center and very convenient.

Dear H. P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive positive feedback and especially pleased to read your kind words you said about our room. I have shared your comments with our team. Your words were visibly heartening to them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Met expectation, reliable

Customer review rating 4.5/5

T. Business - 20/07/2019 AccorHotels review

Met expectation, reliable

Dear T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Le Club AccorHotels Member. It is a pleasure to receive your feedback. I will share your comments with our team. As soon as you enter the Le Club Programme, your loyalty card gives you access to exclusive privileges. Depending the number of nights stayed or points earned. your status changes to offer even more service and special attention. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager
Customer review rating 4.5/5

Patcharin Business - 19/07/2019 AccorHotels review

Good

Dear Patcharin, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed your stay with us. I have shared your comments with our team and they feel the same. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

GREAT

Customer review rating 4.5/5

P. T. H. N. Friends - 18/07/2019 AccorHotels review

BEAUTIFUL, LUXURY HOTEL AND EMPLOYEE TEAM VERY TEMPORARY, PERFORMED

Dear P. Thi Hai N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am so glad you are happy with the services we provided for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

A very pleasant stay as usual

Customer review rating 4.5/5

M C. Friends - 18/07/2019 AccorHotels review

The service has been excellent all these years, since I started visiting the hotel in 2013. I also see that the the hotel is listening and the services are improving bit by bit. A 7-Eleven is finally opened across the street, variety of foods are being served in the buffet breakfast, welcoming drinks and fruits now offered as we arrive at the hotel... and so on. It's definitely the preferred choice for anyone visiting events at Impact Exhibition Center.

Dear M C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Leisure

Customer review rating 4.5/5

Ida I. Solo - 18/07/2019 AccorHotels review

Comfortable, clean, good facilities, excellent location, helpful and friendly staff. Very accommodating.

Dear Ida I., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Very convenient for meeting or concert

Customer review rating 4.5/5

Ben Friends - 15/07/2019 AccorHotels review

- The staffs are helpful and kind. - I love the aroma of the room. - I stayed here because it is close to the concert. And because of its location, there will be so many guests, which I have already make up my mind for it. - Premium lounge does't have so variety of food. - The worst thing is I found used condom under the day bed so I called the house keeper, she came and took care of it right away. - Overall I am pretty happy about the staying.

Dear Ben, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and hope you enjoyed the concert. I was delighted to read your kind words you said about our convenient location and helpful staff. Please accept our sincere apologies regarding the room cleanliness. This comment was sent directly to the department manager to take appropriate measures to address and prevent any future occurrence. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good experience!

Customer review rating 4.5/5

Milim N. Business - 15/07/2019 AccorHotels review

It was second time to stay during the MDA exhibition. Last year, the hotel was under construction, so a little bit uncomfortable. However this year hotel was almost perfect. Just one thing that I was uncomfortable was room space is not enough to stay in two people.

Dear MILIM N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. We well note your remark and thank you for pointing out your expectation. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Pleasant stay

Customer review rating 4.5/5

Poom P. Business - 15/07/2019 AccorHotels review

love the tea bags that both provided in the room and the restaurant.

Dear Poom P, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to hear that you had a pleasant stay with us. I am definitely going to show our team this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager
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