Hotel - Novotel Bangkok Impact
Novotel Hotel Novotel Hotel

Novotel Bangkok Impact Hotel

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4.0/5 397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Nearby)
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI INTL (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
  • Other sports activities
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker
    • Football (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,144 reviews

Our guest reviews for Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 397 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Joyce T. Business - 17/02/2018
« Overwhelmed »

I expected the best and I got the best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joyce, Thank you so very much for this fantastic review, it is our turn to be overwhelmed by your kind comments. We are so happy to know that you enjoyed a wonderful stay with us. We appreciate your continued loyalty and thank you again for sharing your experience. See you again soon for another IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Luckhana S. Business - 16/02/2018
« Executive Secretary »

Your officer and staff who take care of meeting room are very nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luckhana, Thank you for the great review of our hotel. I am so happy to see that you enjoyed your experience at Novotel Bangkok IMPACT and that our team helped to make your stay memorable. I have shared your great feedback with everyone and we look forward to your next visit at IMPACT!. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Anonymous Business - 16/02/2018
« Great experience »

Staffs are friendly and courteous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It's so great to see your amazing feedback! The team and I are all so happy to read your review and would like to thank you for taking the time to complete our survey. We hope to have the pleasure of welcoming you again soon for another IMPACT event. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Larry D. Families - 15/02/2018
« Super room and service »

We enjoyed our staff in your clean hotel and the staff was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larry, Thank you for taking the time to complete our survey and for your terrific review. I am so pleased and proud to see that along with our facilities, our "exceptional" team made your stay at Novotel Bangkok IMPACT a memorable one. Thanks again for the great feedback, we hope to have the pleasure of welcoming you again soon for another IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Stylianos Business - 14/02/2018
« travelling a lot for business, when i stay at the Impact in BKK feels like home »

After all these years staying with you, a smile comes to my face when i am welcomed by warm familiar people at the entrance, the reception, the breakfast room, the bar. you have managed to pass a certain culture to the people working at the Impact, a culture that gives me a good feeling and makes me comfortable, even a after a hard day work. Keep focusing on the people, your people, your guests, well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stylianos, Wow! Thank you for this fantastic review. It is always a pleasure to receive positive feedback, especially from our returning guests. Thank you for your continued loyalty, I have shared your comments with our dedicated team. We work hard to continuously improve the quality of our services and your feedback serves as the best encouragement for everyone. Thank you again for sharing your experience, we look forward to welcoming you for another great stay at Novotel Bangkok IMPACT. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Prin K. Couples - 13/02/2018
« awesome »

nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear prin k., Thank you for taking the time to complete our guest survey and for sharing this great review. It is always a pleasure to receive positive feedback; the team and I look forward to welcoming you again very soon for another great IMPACT event. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Nutkasem Business - 13/02/2018
« Warm welcome »

Warm welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nutkasem, Thank you for the great review of our hotel, I am so pleased to see that you received a Warm Welcome from our amazing team. I have shared your positive feedback with everyone and we all look forward to seeing you again soon at IMPACT Muang Thong Thani! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Ruttapong Couples - 13/02/2018
« Great service »

Short stay only a night but feeling well to rest with good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruttapong, Thank you for choosing Novotel Bangkok IMPACT as your recent event hotel solution. We appreciate you taking the time to complete our survey and value your continued loyalty. The team and I are really pleased to see that you enjoyed your stay and look forward to welcoming you again very soon for another IMPACT event. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Sukanda K. Families - 10/02/2018
« Just tell anything you want, Novotel staff will try their bests to do for you. »

Very Impressive!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sukanda, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Personal Assistant to General Manager

AccorHotels certified review
Rita H. Couples - 10/02/2018
« Very nice 5 star hotel. »

Everything was very satisfactory. I only would have liked to pay my room at the hotel cash instead of the money being taken from my credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita, Thank you for taking the time complete our survey and for sharing your recent experience at Novotel Bangkok IMPACT. I am very pleased to see that you enjoyed a comfortable stay with us and were well looked after by our team. I understand that your booking was pre-paid via an online travel agent which is why your credit card was charged upon confirmation. The terms and conditions of payment are sadly set by the online travel agency, please accept my sincere apologies for this inconvenience. Thank you again for sharing your experience, we hope to welcome you back soon for another IMPACT event. Sincerely, Ulhas Shetty Executive Assistant Manager Novotel Bangkok IMPACT

AccorHotels certified review
Ruamporn W. Families - 10/02/2018
« impressive »

Me and my family had a lovely experiences with the hotel, in overall we are impressive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruamporn B., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Personal Assistant to General Manager

AccorHotels certified review
Jameson C. Business - 10/02/2018
« Friendly Comfortable Hotel »

I am impressed with the friendly and gentle touch of hotel staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jameson, Thank you very much for taking the time to share your feedback. We are so pleased to see that you enjoyed your recent stay at Novotel Bangkok IMPACT. It is so rewarding for the team to see positive guest feedback as we always strive to improve the quality of our services. We are pleased that you were made to Feel Welcome and hope to welcome you back soon for another IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Erik M. Business - 08/02/2018
« Booked this hotel by mistake, thinking it was next to the airport »

It was probably my mistake, or maybe the MAPS user interface on the Accorhotels website made the hotel look much closer to Don Mueang airport? I was only in BKK for one night, so I wanted to be close to the airport and I booked Novotel Impact. The hotel is in the middle of a convention center location which gives you plenty of space to walk (in the shade) if you like to walk but prefer to stay out of the sun. I also booked this hotel because of it having a swimming pool. Again, maybe I didn't read the fine print, but the pool is an indoor pool ! The gym is adequate, but how many hotels do you know that have decent gym equipment?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erik, Thank you for your comments and feedback about the website and Hotel. Yes - for those looking for downtown Bangkok, we have some great sister Hotels available, but the off-set if travelling out of Don Muang, is that they are twice the distance to travel. We appreciate your sharing your concerns and we’d love to see you back again to take in one of the many great shows at IMPACT Arena or the retail exhibition events – Bruno Mars may be sold out, but Cirque du Soleil is coming in June! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
173 Business - 07/02/2018
« Always comfortable »

I usually stay Novotel Bangkok Impact. I feel comfortable always. All staff give me good hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 173, Thank you for taking the time to tell us about your experience and for your continued loyalty. It is always a pleasure to receive positive feedback, particularly from our return guests. I have shared your great review with the team and we all look forward to welcoming you for another great stay at Novotel Bangkok IMPACT. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Rhonda R. K. Business - 05/02/2018
« Very pleasant! »

We came with the wtba and Ajarn Chai

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhonda, Thank you for completing our survey and for the great feedback. I have shared your positive comments with the team and we all look forward to welcoming you again very soon for another successful IMPACT event! Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Ran Solo - 04/02/2018

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ran, Thank you for taking the time to share your feedback. I am delighted to see that you enjoyed your stay and hope to welcome you again soon. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

TripAdvisor review
Solo travel - 04/02/2018
« Great stay at Novotel Bangkok Impact »

The moment I arrived at the hotel, I was greeted with a great welcome. At the reception counter, the staffs were just great. Even when I was check out, the staffs were equally great. everyone had that beautiful smile.

AccorHotels certified review
Arsrizal A. Friends - 31/01/2018
« Great service »

Friendly staff all over the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arsrizal, Thank you for completing our survey and for the great comments. I am delighted to see that you enjoyed your stay and service by our amazing team. We all look forward to welcoming you again soon. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Philippe Business - 31/01/2018
« feeling like coming back home »

staff make this hotel what a hotel should be, feeling welcomed and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe, Thank you for taking the time to complete our survey and for your continued loyalty. I am delighted to see that you enjoyed your recent experience at Novotel Bangkok IMPACT. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for your feedback, the team and I look forward to welcoming you very soon. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

AccorHotels certified review
Ryo Business - 29/01/2018
« WILL BE BACK!! »

Staff were very friendly and supportive. Hope it stays the same way every time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryo, Thank you very much for taking the time to share your feedback and for your continued loyalty. The team and I are so glad to see that you enjoyed every aspect of your stay and were made to "Feel Welcome". Our guest satisfaction is truly the greatest reward. We look forward to welcoming you again soon. Sincerely, Fraser McKenzie General Manager IBIS Bangkok IMPACT Novotel Bangkok IMPACT

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