Hotel - Novotel Bangkok Impact
Novotel Hotel Novotel Hotel

Novotel Bangkok Impact Hotel

4.5/5 467 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI AIRPORT (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,213 reviews

Our guest reviews for Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 467 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Cc Families - 13/03/2019 AccorHotels certified review
« Food is very bad »

Recently, I stayed at Novotel Siam. Buffet breakfast was so good, variety and so delicious. But comparing with Bangkok Impact, it turned upside down. not many to choose and quality was so bad. Even lunch, we had there. The taste was so bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CC, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am so sorry that our food service did not meet your expectation. Please trust that we have shared your comments with the team and we will use your feedback to further improve our dining experience. Should you wish to share further details, please do not hesitate to contact me directly at H8… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pannathat Sodsaard Guest Experience Manager

Ida Couples - 12/03/2019 AccorHotels certified review
« Fantastic »

It was a pleasant stay and I enjoyed the ambience of the room immensely as well as its close proximity to the shops and food outlets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ida, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to hear such good feedback, and we are proud to be one of the best hotel in IMPACT Exhibition and Convention Centre. I am sure your feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Samwelo Friends - 12/03/2019 AccorHotels certified review
« Awesome cleanliness! »

4D3N stay, I notice that the housekeeping especially for my room was well managed. There was a lady housekeeper named her as Yui impressed me of her efforts on the towel decor (elephant & rabbit) and it was most delight my days staying there! The front door man also very helpful and friendly! I won't be regret to stay here again on next trip! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samwelo, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you had an awesome stay, and especially pleased to read your kind word you said about Yui. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Wade L. Business - 11/03/2019 AccorHotels certified review
« Very Satified »

Very Clean and tidy, Staff very helpful and breakfast fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wade L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your complements on our tidy room, helpful staff, and fantastic breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 10/03/2019 AccorHotels certified review
« Good »

Very clean, staffs are also very kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our clean room and nice staff. I will share your comments with our team. At Novotel, everything is designed to meet the needs of everyone, everywhere, anytime. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Rudi H. L. Business - 03/03/2019 AccorHotels certified review
« Great hospitaliry »

Spacious room, friendly staffs, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudi Hariyono L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your positive feedback and especially pleased to read your kind words you said to our spacious room, friendly staff and good breakfast. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Andrey Business - 02/03/2019 AccorHotels certified review
« It is rather good and the only one good hotel for visiting an exhebition in Impact Hall = »

Small but rather comfortable and silent room. High speed Wi-Fi internet available in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrey, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The hotel's positioning on the Thailand largest Exhibition Center we offer a direct link bridge to IMPACT Challenger Halls and IMPACT Forum. In terms of our air conditioner we have undertaken this period to deep clean Air Ducts to release dust and debris. We apologize for the inconvenience caused and thank you again for sharing you experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Paul Business - 02/03/2019 AccorHotels certified review
« As expected. All OK. »

Nice room that was clean and tidy. Front desk service was good. Nothing to complain about at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Accor Plus Member. The team here is thrilled to receive such a positive feedback. I will share your comments with our team and we are proud to be located at the heart of IMPACT Exhibition and Convention Centre with a direct link bridge to IMPACT Challenger Halls and IMPACT Forum. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 01/03/2019 AccorHotels certified review
« Very good »

Convenient, quick, friendly and very good facility experience too

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 28/02/2019 AccorHotels certified review
« Enjoyable Stay »

Great staff, lovely room, excellent bed. Italian restaurant not good - served wine which was clearly off (red table wine shouldn’t fizz!! - admittedly it was replaced when this was pointed out), overrall expensive. Bar prices also expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback regarding what we could improve on Italian Restaurant is highly appreciated and will help us to improve the quality of our services. This comments had been shared with our department concerned right away. We welcome your involvement and sorry for any inconvenience we may have caused. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Sirikan Friends - 27/02/2019 AccorHotels certified review
« It is very conveniant for me to go to Thunder Dome. »

Big hotel, modern room but breakfast is quite blend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Sirikan, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our excellent location and our modern room. Moreover, your suggestion regarding the breakfast service was sent directly to the department manager. We welcome your involvement and will certainly consider implementing your ideas in better service. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Couples - 27/02/2019 TripAdvisor review
« Wonderful night sleep after a very long flight to Bangkok »

Check in was great without an hiccups, and the room was perfect. They had even decorated our room for us since we were checking in on Valentine's Day. Due to our flight being delayed out of San Fran, we actually didn't get to the hotel until 2 AM on the 15th, so the decorated room was adorable and the perfect way to start our vacation; excellent touch! The room itself was very comfortable, and for a pretty dang good price. Amenities were all great and clean, and it was quiet too. We ordered food from their 24/7 chef, and it was quite yummy. It's also close to Impact Muang Thong center that has other foods you can check out too. We also had multiple hotel staff, one the manager, come up to us to wish us a happy stay, and happy valentines day; just more subtle touches that made our stay lovely, as this showed that they knew who we were by photo or someone told him who we were. Felt very nice.

Warissara K. Friends - 25/02/2019 AccorHotels certified review
« Great Service and Location »

I don't understand about the charge 5,500 baht and your staff didn't explain clearly. I recommended that the staff should take care of the guest who comes single at the breakfast canteen to show more service of mind as your vision. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warissara K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Please do accept my apologized for your inconvenience for deposit THB 5,500.- which Front Desk Agent did upon check in that is standard check in process and they just block credit limit from your credit card only. Your point about breakfast service is very valid. I will share with our department concerned to consider implementing your ideas in better service. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Jennifer C. Business - 24/02/2019 AccorHotels certified review

Nice and clean! It would be better if wash towel are provided!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am pleased to know you enjoyed with our nice and clean room. I will share your comments with our team. Indeed, the towel are provided in room, gym and swimming pool, for more towel are just a phone call away to our friendly housekeeping team. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Danny G. Business - 23/02/2019 AccorHotels certified review
« Wonderful and relax stay »

Everything about Novotel Bangkok Impact hotel is wonderful from the hotel reception to the room hotel. The breakfast too are great with lots of variety to choose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny G., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Nhong Business - 17/02/2019 AccorHotels certified review
« good place »

place is so good and clean , value for money , good breakfast but i need more type of Chinese timsum , too little things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nhong, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive your feedback and your point on more type of Dim Sum is very valid. I will share your comments with our team. We will use this feedback to further improve our service experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

L. G. Business - 14/02/2019 AccorHotels certified review
« Really enjoy my stay with the hotel »

Very nice all the stuff and smile all the time, really enjoy the sunshine smile. And good service with no matter telephone respond and all the workers are really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is trilled to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Brad Business - 10/02/2019 AccorHotels certified review
« Simple, quality hospitality »

Stay was very comfortable. Breakfast was great! Friendly staff. Thanks :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive your feedback and especially pleased to see you had comfortable stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 07/02/2019 AccorHotels certified review
« Comfortable »

Nice room Good for seminary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pongsoon, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are delighted you enjoyed our nice room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Thanarudee S. Solo - 05/02/2019 AccorHotels certified review
« Location,friendly staff and service »

Very convenient with Online check-in and received sms giving information of driving direction to hotel. Upon check-in and enter room, found a small elephant on bed (making from folding towel from Housekeeping"Samro"),very cute and made me feel a warm welcome. Also coplementary fruit on table. Had a quick meal "Pas Si Eiw" from roomservice but taste was too salty. Breakfast and Lunch at The Square are very nice, and friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thanarudee S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Accor Plus Silver Member. I was delighted to receive your feedback and for pointing out your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

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