Novotel Bangkok Impact Hotel 4 stars

Fast 24 hr check in. Spacious room Everything is OK except a few points : On second night the aircon in my room made sounds, not able to sleep well There is no electricity outlet nearby mirror, the one in the bathroom was meant for electric shaver only. Needed it for hair styling. Otherwise a small make up mirror on desk might also do.

We booked Novotel Impact as we were to attend the Backstreet Boys Concert which was happening at the Impact Arena. The location is just a road crossing away from the Hotel so in terms of proximity, we had the best option. Since we were travelling with our 2 year old also, proximity was one of our main concerns and the hotel was a perfect fit in-terms of that The downside was the Buffet Breakfast. I found the spread to be very ordinary compared to other Novotel Hotels I've experienced in the past. There was nothing which we could give to our kid and the Egg and Waffle station kept on disappointing us as the orders either took too long or the waffle machine broke down (Just in time for my order)

I forgot to prepare tips for housekeeping, although it's still nice and clean, there were water stains around the sink (or maybe it was just because of the material itself). Overall I think this is great place to stay if you have business in IMPACT!

It was mostly fine. The hallways smelled pretty weird, like smoke and cologne. I think you should separate your smoking and nonsmoking rooms by floor. The staff was very kind and nice!

Very friendly staff, prompt services for housekeeping. Breakfast buffet can be improved with wider selection of food

As per my previous stays, hotel staffs are polite and the quality of Novotel lives up to its name!

Very nice and pleasent stay

Hotel room is very nice. The location is the best if you attend concert or exhibition in Impact Exhibition Center Bangkok.

Great

I reserved this hotel for attending the event at Impact Arena. As I expected, the access is convenient by the connected the building to the Impact Arena without umbrella even if it rains. The facilities is fine and compact. Their service is good if I called to get additional towels. The breakfast is also no problem.

I have been staying with you guys for long time. For the first time ever, your staff was kind of rude with my friend who also a hotel guest. To me also being in service line, we have to talk professionally and politely. My friend comes all way from Japan, and is kind of embarrassing for me.

I was there only 1 night Was comfortable Did not have a chance to experience the full availability that the hotel offered

Very much enjoyed the Executive lounge on the 10th floor for breakfast or an evening cup of tea.

Very enjoyable stay. The staff was friendly and helpful. Room was very clean.

Went to a conference at next door and this is the best hotel to stay for business.