Hotel - ibis Styles Madrid Prado
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Madrid Prado Hotel

4.0/5 1,320 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

Comfortable, welcoming and modern with a cozy bed and practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 48 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.5/5 AccorHotels Rating 1,426 reviews

Our guest reviews for ibis Styles Madrid Prado

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,320 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David D. Business - 10/10/2018 AccorHotels certified review
« Great hotel, friendly staff, excellent location. »

Perfect central hotel, friendly and helpful staff at check in. Excellent room with roof terrace and comfortable bed. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID HENRY D., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 05/10/2018 TripAdvisor review
« Service, location and good breakfast »

The reception service was excellent, we responded to every request, helped each question, received a respectful attitude.The hotel is close to all sites, and can be reached on foot.Very good breakfast with a selection.The hotel is very clean ץ

Our hotel has responded to the review
Our hotel has responded to the review

Dear elisha233, We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

David Couples - 03/10/2018 AccorHotels certified review
« Difficult »

After maybe 10 stressful phone calls and checking into the we finally got some help in this hotel honouring the best price guarantee that we found in another site we got a nice receptionist Virginia who helped us with an upgrade then after we agreed a late check out 2pm with her We got a rude email from another member telling us to leave the hotel as soon as possible as checkout was 12.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis Styles Madrid Prado. We very much appreciate your comments regarding your stay at the hotel. We want to apologise about the email, it was not our intention to offend you at any time. We had not received any petitions from you about late check out, which we would have given him without any problem. Check out time finish at 12:00 pm, it was then that we call to your room and mobile phone several time to check at want time would you like to leave the room or if you wanted to stay one more night. Since we could not contact you, we decided sent you an email to asked you, but in any time we want to offend you. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Styles Madrid Prado***

Dina T. Friends - 22/09/2018 AccorHotels certified review
« A favourite hotel »

Mys husband and I have stayed at Hotel Prado two og three times before. We love this centrally placed hotel! The breakfast is super as well. I enjoy the entior decoration and the feact that there are colours to be seen. A nice touch to have water with lemon slices for the guests in the reception. Unfortunately we didn't have time to try the wine tasting. There was only one thing, which was sorted out. The bed in our first room was not comfortable, the mattress was too firm for my right hip. Fortunately we got another room the following day with a nice bed. I learned that you are changing mattresses. The next time we come to Madrid, we would love to stay at your hotel again, and I will ask for a room with a new mattress! The staff in the reseption was very nice and friendly as well! Muchas gracias y hasta la proxima! Un saludo cordial, Dina T.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DINA HORNEMAN T., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Erik C. Solo - 20/09/2018 AccorHotels certified review
« Good, boutique-style hotel in a great location »

An unbeatable location, lovely service and practical facilities made it a fine little gem in the heart of Madrid. The breakfast was pretty good and the outdoor private terrace from the room was very pleasant. Very clean and modern ambience, and even free group fitness on Wednesday. Only complaint was with the bed (two singles ≠ a queen-size) and the awful coffee at breakfast. Otherwise, fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIK PAUL SCHOFIELD C., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HOTEL IBIS STYLES MADRID PRADO***

Roger Friends - 20/09/2018 AccorHotels certified review
« Pleasant, trouble free stay. »

Well situated hotel, friendly and very helpful staff. Cleanliness of room and hotel excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER JOHN B., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HOTEL IBIS STYLES MADRID PRADO***

David S. Families - 16/09/2018 AccorHotels certified review
« Made to feel very welcome »

Rooms are always clean and tidy, also ready on time

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your assessment. We are glad you enjoyed the hotel! See you soon :)

J.d. P. Couples - 15/09/2018 AccorHotels certified review
« Super room and well worth the paying a little more for the benefit of the balcony. »

Greeted warmly at midnight when we arrived having had a delayed arrival by air from UK. Very happy with our room 603. Wi Fi worked as desired. One minor problem with the sink in the bathroom which refused to hold water due to the sink plug not staying in position Fixed during our stay. Breakfast was easy and as expected and upon our departure they called a taxi for us and it arrived without delay. My only comment regarding this survey is that you reminded me to complete it as I hadn't done so within whatever time scale you work to. I did not go on holiday to spend my time writing survey reports and would have completed your request once my holiday was over. This was in fact today and I have done it within three hours of getting back home. So give a customer a chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN DUNCAN P., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stephen T. Couples - 03/09/2018 AccorHotels certified review
« Moved to mercure centro »

Moved to madrid mercure centro as problem with reservation system.Satisfied with move as was upgraded but was informed by email quite late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN T., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a constructive to receive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so sorry about the inconvenience with our reservation system. We hope that we will have the possibility to welcome you and to show you how we care our guests. Thank you again for sharing your experience, Sincerely, IBIS STYLES MADRID PRADO HOTEL ***

Graziele M. Families - 31/08/2018 AccorHotels certified review
« Vacantion in Madrid »

Nice place to stay, localization is good, room is clean, good breakfast and excellent staff:-) Excellent cost x benefits

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAZIELE MANSANO M., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS STYLES MADRID PRADO STAFF

Marie M. Couples - 31/08/2018 AccorHotels certified review
« Great hotel love the ibis style with the freshness of the decor »

Great service excellent staff from the reception to cleaning staff. Hope more ibis style are made available. Great to have a fridge in the room thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE THERESE GUILLEMETTE M., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS STYLES MADRID PRADO STAFF

Amanda M. Couples - 20/08/2018 AccorHotels certified review
« Perfect service from wonderful staff »

We had a mixup over which type of room we had booked, your staff sorted our problem the next day and even gave us a gift of wine to apologise on the mix up which was partly our fault. We use Ibis all over Europe and the UK, no other Hotel chain comes anywhere near it for service, price and cleanliness. Your staff at the Prado Madrid excelled themselves, they were fabulous, professional and empathetic. A real credit to you. We'll be back next year in Madrid and will stay again at your Hotel. We tell everyone to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian David, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, ibis Styles Madrid Prado Hotel

Anonymous Families - 16/08/2018 AccorHotels certified review
« Everything went well, staff was very helpfull »

Good location, very helpful staff, nice rooms, decent breakfast, quiet, appropriated price. Will probably repeat on future trips to Madrid. We used the airport transfer services provided via the hotel with is a plus for a family of 4 with luggage - will not fit a single taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, ibis Styles Madrid Prado Hotel

Satisfied G. Families - 11/08/2018 AccorHotels certified review
« Wonderful! »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neeraj, Thank you very much for your review. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Carmen Herreros Front Desk Manager

Family - 29/07/2018 TripAdvisor review
« Excellent cost-benefit ratio »

The room is very spacious and quiet, very comfortable. The breakfast is very good and quite varied. The internet and the TV are perfect. The best: the staff .... The Oscar, his beautiful companion (I forgot the name of the girl) and Daniel make all the difference, are very professional and very friendly. I sure want to go back someday.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Thank you very much for all your nice comments. I will share your comments with our team, specially with Daniel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards from Madrid ibis Styles Madrid Prado Hotel

Family - 23/07/2018 TripAdvisor review
« Absolutely amazing »

nice and qualified service, everythig brand new, outstanding localization. The wine thematic was a delightful surprise. We'd just been to some nice no-chain hotels of about the same rate around Portugal and Spain but this IBIS far outstanding all. We strongly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lfmf05, We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Madrid Prado***

arnald0sp Family - 23/07/2018 TripAdvisor review
« Madrid Prado good experience »

Best place to stay in Madrid, staff very nice. Ibis Style Prado near metro and best places to visit. Good breakfast e very clean rooms. Easy to go to Traim station too. Taxis at the door. easy walk to Museo del Prado and Museo Nacional Centro de Arte Reina Sofía

Our hotel has responded to the review
Our hotel has responded to the review

Dear arnald0sp , We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Ibis Styles Madrid Prado

Peter K. Solo - 19/07/2018 AccorHotels certified review
« A 5 night stay in a very convenient location, in a comfortable room with good breakfast included »

The reception staff were very helpful during my stay and all my queries were answered quickly and efficiently. At one point my toilet malfunctioned but was quickly fixed once reception was advised. My room was comfortable and the walk-in shower was very efficient. With breakfast being served until 11.30 in the morning there was never any pressure to rush.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis styles madrid prado***

Jian W. Families - 17/07/2018 AccorHotels certified review
« good experience »

The room is clean and bigger than I expected. The service is good and staff there gave useful information. Breakfast should be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis styles madrid prado***

Guilherme Couples - 14/07/2018 AccorHotels certified review
« Good »

Good experience, excellent room, air conditioning a bit noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guilherme, Thank you very much for your comments. We have checked the noise in your room, at we are going to change the machine, so thank you very much for your tell us. We hope to see you soon again, regards! ibis Styles Madrid Prado Hotel

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