ibis Styles Madrid Prado Hotel 3 stars

TripAdvisor rating 4.5/5 1,461 reviews
ibis Styles Madrid Prado
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Hotel extras

  • Hotel with 48 rooms in the center of Madrid

  • Buffet breakfast and WIFI included

  • Near the Golden Triangle of Art: the Prado Museum, Thyssen-Bornemisza and Reina Sofia

  • Advantage 4

  • NON-SMOKING HOTEL

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Madrid Prado

Calle Prado 11
28014
madrid
spain

Tel: +34913690234

Fax: (+34)91/4292829

Contact email

Check-in from 13h00

Check out up to 12h00

  • EMT :   5 ALCALA/SEVILLA

  • ANTON MARTIN :   1 ANTON MARTIN

  • By plane

    BARAJAS MADRID At 15.5km / 9.63 miles

  • By train

    ATOCHA AVE STATION At 1.1km / 0.68 miles

GPS :40.414825, -3.698831

Our accommodations

Comfortable, welcoming and modern with a cozy bed and practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard room with 2 Single Bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Business Desk

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Business Desk

Standard Room with an extra bed

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • Business Desk

Double room with extra bed for a child

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • Business Desk

Superior Room

  • Max. number of persons: 2
  • Area: From 16
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

Inward-facing Room with a single bed.

  • Max. number of persons: 1
  • Area: From 16
  • Wireless internet in your room
  • Business Desk

Our guest reviews for
ibis Styles Madrid Prado

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,208 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,461 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Lorena Couples - 08/10/2019 AccorHotels review

very clean, friendly staff ,great locatuon

Muchas gracias por tu valoración!!!

somewhat disappointing

Customer review rating 4.5/5

Sofía Families - 08/10/2019 AccorHotels review

Good things: The staff of the hotel was very nice and they help us with everything we needed. The cleaning of the room was great. And the showerin the bathroom was also good. Of course, the situation of the hotel was perfect, near the museums and the center of the city. We could walk during the days we stayed it. bad things; The room had only a little window and it was a bit dark. We heard many noises of the other room. At 1.00 o'clock in the morning, the 'neighbours' had some showers and the noise was horrible. And, of course, is not a problem of the person who want to take a shower, even if is to late. The prize is too high for these conditions (we could book a hotel of four/five stars for not too much more). The breakfast is correct but no great.

Good morning Sofia, Thank you very much for your evaluation of the hotel, we will send your opinion to all the staff! We regret that the hotel did not meet your expectations, on the dates they were staying there was a congress in Madrid so the price corresponded to the demand. We look forward to hosting you again and improving your opinion about us :) Regards

Well located hotel for exploring everywhere in Madrid

Customer review rating 4.5/5

Karen Solo - 05/10/2019 AccorHotels review

I had a great time staying at the hotel and would happily come back again (which i have, because i stayed here many years ago when i was last in Madrid) The only things i will comment on; - i found the scent in the foyer extremely strong. you should change it to something that is present but sits in the background. - you have a note in the bathroom saying that if you want to help the environment then hang your towels for reuse. I did this but the roomservice people changed them anyway. - All of the staff i spoke with were extremely helpful & i appreciated that they spoke English - upon my departure, when i asked should i take an Uber or a Taxi to the train station, the lady was quite non-committal. so i chose Uber. My mistake. A dozen taxis went up the street and my Uber was 20 minutes late, didn’t know the neighbourhood and took 45 minutes to get to the atocha train station. Consequently i missed my train. Her local knowledge that taxis drive past the hotel frequently, or she could have offered to call me one, would have made the experience a 9 or 10.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards!!!
Customer review rating 4.5/5

Margaret Couples - 01/10/2019 AccorHotels review

Excellent

Thanks a lot Anne! :)

Short stay

Customer review rating 4.5/5

Kat Families - 30/09/2019 AccorHotels review

Comfortable, clean and modern with satisfying European breakfast. Only stayed a night but we were both happy for the experience

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards :)

Great location with very tiny room.

Customer review rating 4.5/5

Jirawat Solo - 30/09/2019 AccorHotels review

Great location, very clean facility. But the room I stayed has no window to outside. Rommis also very small.

Mr. Jirawat, Thank you for sharing your experience at the hotel. We feel that you did not like the room, we have different types of rooms but if you come back we will do our best . Regards :)

Things were satisfactory except for the sewer gas smell in our room.

Customer review rating 4.5/5

Jeannie W. Couples - 28/09/2019 AccorHotels review

The staff was very welcoming and friendly. We enjoyed our stay. The breakfast was nice. The bed and pillows were comfortable. The only complaint was the sewer gas smell. We spoke with the front desk regarding this and they sent someone to the room to check it out. Whatever the did, didn't work.

Mr. Bradford, Thank you for taking the time to tell us about your experience at the ibis Styles Madrid Prado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regards!!!

Very good hotel in centre city Madrid

Customer review rating 4.5/5

Anonymous Friends - 23/09/2019 AccorHotels review

This hotel is a refreshingly nice hotel in the centre of Madrid. Large rooms, en suite WCs, good breakfasts. An easy walk to SOL, the Plaza Mayor, the Anton Martin metro station, the Renfe Atocha rail station, and all three of the major museums - Prado, Thyssen-Bornemisza, and Reina Sofia. The hotel is clean, and the staff are delightfully accommodating.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards :))
Customer review rating 4.5/5

C. Couples - 23/09/2019 AccorHotels review

The good - Christian was so enthusiastic & helpful. His suggestion to visit Segovia turned out to be a lovely experience. The bad - I mentioned my wife's birthday and Andrea replied 'we already note'. But on Thursday, nothing. Didn't Andrea inform the staff ? When asked, the staff just shrugged it off with 'will check with Andrea'. No feedback, nothing. This is bad attitude. DISAPPOINTING !!!

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards :)

Convenient location, friendly staff, but there were challenges..

Customer review rating 4.5/5

Anonymous Business - 22/09/2019 AccorHotels review

I arrived back to the hotel to find the door to my room unlocked and ajar on the first day of my stay. Staff would often talk loudly outside the door of my room (309) in the morning, making it difficult to sleep.

Dear Simon, Thank you for taking the time to tell us about your experience at the ibis Styles Madrid Prado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. .Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards :)
Customer review rating 4.5/5

Anonymous Business - 21/09/2019 AccorHotels review

Very small room and a lack of fridge disappointed me.

Dear Mariya, Thank you for taking the time to tell us about your experience at the ibis Styles Madrid Prado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Mr

Customer review rating 4.5/5

Richard P. Business - 20/09/2019 AccorHotels review

comfortable,firendly ,helpful staff

Thanks a lot Mr. P.!! :)

NICE CLEAN ROOM ALTHOUGH EXPENSIVE

Customer review rating 4.5/5

Chris P. Business - 16/09/2019 AccorHotels review

SATISFACTORY STAY , EXPENSIVE AND HAD TO PAY EXTRA FOR BREAKFAST WHICH SHOULD BE INCLUDED WITH SUCH A HIGH ROOM RATE .

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great location

Customer review rating 4.5/5

Krzysztof Couples - 16/09/2019 AccorHotels review

Great location, pleasant service

Thanks a lot Mr. Waclaw!!!! We hope to see you soon

Love the hotel and staff members

Customer review rating 4.5/5

Mary A. Families - 14/09/2019 AccorHotels review

This hotel is simply confortable, well located and the staff is well trained and they take time to answer any question you may have and make sure that you are enjoying you stay in Madrid. They go above and beyond to provide a great experience.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Modern hotel at perfect location.

Customer review rating 4.5/5

Debbie Couples - 13/09/2019 AccorHotels review

Walking distance to museums and to hop on hop off bus

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards!!!

Grenat location, spacious rooms

Customer review rating 4.5/5

Luxembourg C. Couples - 10/09/2019 AccorHotels review

overnight stay in Madrid. Spacious, clean, air conditioned room. Great area for strolling and dining. 5 minute walk to the Prado museum which we visited in the morning before taking a train onwards Atocha Renfe railwsy station.

Mr. Mc Nally, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards :)

Largely Excellent

Customer review rating 4.5/5

Anonymous Solo - 06/09/2019 AccorHotels review

A big thanks for the early check in. Breakfast - excellent and good value in terms of range. Only criticism - and this applies to so many hotels - why do the bedroom staff insist on changing towels, even when they are left hanging - this happened on two mornings of my stay.

Thank you for the great review of our hotel! We will take care with thw towels, sorry. We are glad that you enjoyed your stay and hope to see you again very soon. Regards :)

Reasonable price X benefits in a very good location in Madrid.

Customer review rating 4.5/5

Jacqueline Couples - 04/09/2019 AccorHotels review

Very pleasant. Staff very kind and productive. My special thanks to Cristina (treinee, I think).

Thanks a lot!!! We hope to see you soon :)

Great budget hotel

Customer review rating 4.5/5

Lee Friends - 02/09/2019 AccorHotels review

Very friendly staff, clean, nice balcony and nice wines in reception area

Thanks a lot Mr. T.!!! :)
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