Hotel - ibis Styles Madrid Prado
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Madrid Prado Hotel

4.0/5 1,344 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 104.50 EUR Non member rate
From 99.28 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Comfortable, welcoming and modern with a cozy bed and practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 48 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.5/5 AccorHotels Rating 1,466 reviews

Our guest reviews for ibis Styles Madrid Prado

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,344 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Carolina Business - 01/12/2018 AccorHotels certified review
« Agradable »

Agradable

Daria Solo - 28/11/2018 AccorHotels certified review
« Thank you »

It was great. The staff were extremely helpful and friendly in a sincere manner. The cleaning was top notch and what I loved most was a very unexpected little present of treats on the first night. Will definitely recommend this hotel to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darjana B., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Madrid Prado Hotel

Enza Friends - 23/11/2018 AccorHotels certified review
« All perfect »

Clean comfortable hotel very close to the center. Friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pietro Giuseppe B.,, We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 21/11/2018 TripAdvisor review
« Very good location for museums and Retiro Park »

The hotel is set in a quiet street very close to the Prado and Thyssen-Bornemisza museums. Several good restaurants nearby and in Plaza de Santa Ana. Rooms are basic but very clean with a comfortable bed. Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for all your comments about our services. We hope to see you soon again, ibis Styles Madrid Prado Hotel

Couples - 16/11/2018 TripAdvisor review
« Great location and outstanding customer service! »

We spent 4 nights at this hotel, located only 3 blocks from the Thyssen museum and a quick 1/2 mile walk to the Prado or the Puerta del Sol and less than a mile to the Palacio Real. We sadly had been theft victims in the Barcelona Metro, so we spent a great deal of our Madrid time amassing the paperwork needed to replace a stolen "green card." The front desk staff were outstanding! They helped with secure online connections, printing and copying documents, all with a smile, even when we were most frazzled! Kudos especially to Aitana, Carmen, Begona, and Isabel: we couldn't have done it without you!Our room was large, quiet (facing toward a very quiet rear street), spotless, with good wifi and a fridge. Breakfast included meats and cheeses, pastries, and fresh fruit; a good start to busy days trekking back and forth to the US Consulate. There are lots of cafes, tapas bars and restaurants within a 1/2 mile walk from the hotel. We can heartily recommend Restaurante La Finca de Susana about a 3-block walk away: we enjoyed our first dinner so much that we ate there 3 nights in a row! If we return to Madrid, we will definitely stay at the Ibis Styles Madrid Prado!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Madrid Prado Hotel

Nomad17706828300 Business - 11/11/2018 TripAdvisor review
« Very will located hotel with spacious rooms »

Decent rooms and good location with tasty breakfast. The only inconvenience would be the fact that the rooms were rather cold as it was cold outside. I would come back but this time when the temperature outside is much nicer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nomad17706828300, Thank you very much for your comments. About the cold the machine to put cold or hot is in the room, so it is possible to change the temperature directly. Also we are 24 hours in the Front Desk so If we had known, we could have checked in your room. We hope to see you soon again, maybe in Summer 2019, Regards!

Couples - 06/11/2018 TripAdvisor review
« Excellent location, clean and cosy »

We stayed only for one night at this hotel, on an extended layover at Madrid on our way back from Asia and found it to be close to important avenues in the centre, departments stores, restaurants, subway stations, etc. The room had good space and the staff members were very helpful at helping us with directions to the different plans we had in mind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Diego R, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again. Regards, ibis Styles Madrid Prado Hotel

Matt Couples - 01/11/2018 AccorHotels certified review
« Central location, good bed, helpful staff »

Staff were very friendly and helpful with various requests. Rooms are basic but good size and comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, ibis Styles Madrid Prado Hotel

Anonymous Couples - 27/10/2018 AccorHotels certified review
« Right price right location »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for the great review of our hotel. We hope to see you again very soon. Regards from Madrid, ibis Styles Madrid Prado Hotel

Paweł Business - 25/10/2018 AccorHotels certified review
« Nice place, very well located »

The hotel is in a good condition, breakfast is quite nice. The rooms are tiny but if it is only for sleeping + shower, that's more than enough, the bed is very comfortable. I would definitely recommend the place.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, ibis Styles Madrid Prado Hotel

Business - 21/10/2018 TripAdvisor review
« Great experience, great location »

I booked the hotel in the highest season, therefore it was very expensive. But I did not have any regret, the experience, service and location were amazing. I definitely recommend this hotel for business or vacations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelferragi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Styles Madrid Prado Hotel

David D. Business - 10/10/2018 AccorHotels certified review
« Great hotel, friendly staff, excellent location. »

Perfect central hotel, friendly and helpful staff at check in. Excellent room with roof terrace and comfortable bed. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID HENRY D., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 05/10/2018 TripAdvisor review
« Service, location and good breakfast »

The reception service was excellent, we responded to every request, helped each question, received a respectful attitude.The hotel is close to all sites, and can be reached on foot.Very good breakfast with a selection.The hotel is very clean ץ

Our hotel has responded to the review
Our hotel has responded to the review

Dear elisha233, We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

David Couples - 03/10/2018 AccorHotels certified review
« Difficult »

After maybe 10 stressful phone calls and checking into the we finally got some help in this hotel honouring the best price guarantee that we found in another site we got a nice receptionist Virginia who helped us with an upgrade then after we agreed a late check out 2pm with her We got a rude email from another member telling us to leave the hotel as soon as possible as checkout was 12.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis Styles Madrid Prado. We very much appreciate your comments regarding your stay at the hotel. We want to apologise about the email, it was not our intention to offend you at any time. We had not received any petitions from you about late check out, which we would have given him without any problem. Check out time finish at 12:00 pm, it was then that we call to your room and mobile phone several time to check at want time would you like to leave the room or if you wanted to stay one more night. Since we could not contact you, we decided sent you an email to asked you, but in any time we want to offend you. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Styles Madrid Prado***

Dina T. Friends - 22/09/2018 AccorHotels certified review
« A favourite hotel »

Mys husband and I have stayed at Hotel Prado two og three times before. We love this centrally placed hotel! The breakfast is super as well. I enjoy the entior decoration and the feact that there are colours to be seen. A nice touch to have water with lemon slices for the guests in the reception. Unfortunately we didn't have time to try the wine tasting. There was only one thing, which was sorted out. The bed in our first room was not comfortable, the mattress was too firm for my right hip. Fortunately we got another room the following day with a nice bed. I learned that you are changing mattresses. The next time we come to Madrid, we would love to stay at your hotel again, and I will ask for a room with a new mattress! The staff in the reseption was very nice and friendly as well! Muchas gracias y hasta la proxima! Un saludo cordial, Dina T.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DINA HORNEMAN T., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Erik C. Solo - 20/09/2018 AccorHotels certified review
« Good, boutique-style hotel in a great location »

An unbeatable location, lovely service and practical facilities made it a fine little gem in the heart of Madrid. The breakfast was pretty good and the outdoor private terrace from the room was very pleasant. Very clean and modern ambience, and even free group fitness on Wednesday. Only complaint was with the bed (two singles ≠ a queen-size) and the awful coffee at breakfast. Otherwise, fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIK PAUL SCHOFIELD C., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HOTEL IBIS STYLES MADRID PRADO***

Roger Friends - 20/09/2018 AccorHotels certified review
« Pleasant, trouble free stay. »

Well situated hotel, friendly and very helpful staff. Cleanliness of room and hotel excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER JOHN B., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HOTEL IBIS STYLES MADRID PRADO***

David S. Families - 16/09/2018 AccorHotels certified review
« Made to feel very welcome »

Rooms are always clean and tidy, also ready on time

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your assessment. We are glad you enjoyed the hotel! See you soon :)

J.d. P. Couples - 15/09/2018 AccorHotels certified review
« Super room and well worth the paying a little more for the benefit of the balcony. »

Greeted warmly at midnight when we arrived having had a delayed arrival by air from UK. Very happy with our room 603. Wi Fi worked as desired. One minor problem with the sink in the bathroom which refused to hold water due to the sink plug not staying in position Fixed during our stay. Breakfast was easy and as expected and upon our departure they called a taxi for us and it arrived without delay. My only comment regarding this survey is that you reminded me to complete it as I hadn't done so within whatever time scale you work to. I did not go on holiday to spend my time writing survey reports and would have completed your request once my holiday was over. This was in fact today and I have done it within three hours of getting back home. So give a customer a chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN DUNCAN P., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stephen T. Couples - 03/09/2018 AccorHotels certified review
« Moved to mercure centro »

Moved to madrid mercure centro as problem with reservation system.Satisfied with move as was upgraded but was informed by email quite late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN T., We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a constructive to receive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so sorry about the inconvenience with our reservation system. We hope that we will have the possibility to welcome you and to show you how we care our guests. Thank you again for sharing your experience, Sincerely, IBIS STYLES MADRID PRADO HOTEL ***

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