Hotel - ibis budget London Whitechapel - Brick Lane
Ibis Budget Hotel Ibis Budget Hotel

ibis budget London Whitechapel - Brick Lane

4.0/5 3,728 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 269 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
4.2/5 AccorHotels Rating 13,316 reviews

Our guest reviews for ibis budget London Whitechapel - Brick Lane

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 3,728 reviews
Anonymous Business - 08/12/2018 AccorHotels certified review
« Just satisfactory »

Satisfactory though the breakfast can do with some improvement

Anonymous Business - 08/12/2018 AccorHotels certified review

Very good but a bit pricey

Andi Business - 07/12/2018 AccorHotels certified review
« bad »

room basic which I was expecting clean and comfortable but room or hallway had obviously been painted that day and room was so heavy with paint fumes that sleep was difficult - could not open window enough to get rid of fumes as not what I really want to do, leave a window open in December - real shame as this hotel has been excellent in the passed and staff excellant

Keef H. Solo - 07/12/2018 AccorHotels certified review
« Efficient and great for a short stay »

From booking to online check in to staff at reception I found the whole experience welcoming and will recommend to others for a short stay in London if they dont need the hassle.

John C. Business - 07/12/2018 AccorHotels certified review

- very limited facilities - no food except random snacks laid on a reception table and a cup of tea that was self service cost £1.40! - no ironing board or iron in the bedroom - you had to take all clothes into the reception area and use the one ironing board that was wedged next to a wheelchair - 7am on morning, a power cut in my room and no phone to contact reception. Showering with only a light from my phone torch. £149 for this experience and that was for room only - probably my worst hotel experience

Dug F. Business - 07/12/2018 AccorHotels certified review
« Pay more get less:-( »

As an Accor 'silver' loyalty scheme member, this hotel was extremely underwhelming. Somehow none of the comfort of the Ibis reception area. For example, the dining area had only two small bench tables, so no cozy spot for road warriors. This was made worse by the manager setting up shop in near permanence on these tables so I could use them half the time. Main problem is budget means budget but this is the most I've payed for two nights in an Ibis. I mean this isn't Mayfair, this bunker is in deepest Whitechapel grrrr:-(

Rob Business - 07/12/2018 AccorHotels certified review
« Multi-story caravan »

The staff were friendly, but the room was dreadful. I felt like I was staying in a budget caravan. The decor resembled a prison cell in green, and the bed was the most uncomfortable I've not slept on. The shower was also dreadful: a door that leaked and water temperature and pressure that went up and down at a much faster rate than the tiny lifts. For nearly £150 I expected to be at least comfortable. This was a business stay and I felt dreadful the following day. There also seemed to be no way to turn off the ridiculous light strip running around the wall, which only kept me awake further. I have spent little time recommending that colleagues stay well clear.

Vanessa Business - 07/12/2018 AccorHotels certified review
« Poor service »

I wasn't impressed with the room facilities and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa, Thank you for taking the time to tell us about your recent stay at Ibis London Budget Whitechapel following your recent visit. I am disappointed to read your experience did not fully meet your expectations on this occasion and I hope to have the opportunity of welcoming you back on property in the near future and ensure a much improved experience Yours sincerely, Pedro Villachic- Team Leader

L. S. Couples - 06/12/2018 AccorHotels certified review
« Good for a few days »

Unfortunately the breakfast was very budget, more than I expected. Room very small and no bathroom, just a shower in the room and a separate toilet. But it was good for a few days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, We very much appreciate your comments regarding your stay with us. I'm sorry that certain elements of your stay failed to meet your expectations. Thank you again for sharing your experience, and I hope you may choose to return to Ibis Budget London Whitechapel again in the future. Sincerely, Pedro Villachica - Team Leader

L. Solo - 06/12/2018 AccorHotels certified review
« One night stay »

Reception staff were very good and welcoming, hotel was clean, but the bed was uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you so much for staying with us and for sharing your thoughts regarding your recent stay at Ibis Budget London Whitechapel. Your feedback will be shared with our management teams so we may work towards improving the areas that you have noted. Again, thanks for the feedback. We look forward to your next visit. Sincerely, Pedro Villachica - Team Leader

Jason R. Business - 06/12/2018 AccorHotels certified review
« Good location and good value »

Checkin was very good, the room was OK but cold and despite having the heater on all night never really was cosy. I thought the breakfast was good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, Thank you so much for staying with us and for sharing your thoughts regarding your recent stay at Ibis Budget London Whitechapel. Your feedback will be shared with our management teams so we may work towards improving the areas that you have noted. Again, thanks for the feedback. We look forward to your next visit. Sincerely, Pedro Villachica - Team Leader

Anonymous Couples - 05/12/2018 AccorHotels certified review
« Great stay in a small but comfortable room »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anouk, We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Villachica - Team Leader

Helen W. Solo - 05/12/2018 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, This is wonderful to read! I am really happy we managed to create such a good impression and I hope we will see you again soon. All the best, Pedro Villachica - Team Leader

Aline V. Couples - 05/12/2018 AccorHotels certified review
« Amazing »

I just loved my time there, me and my husband, we didn’t have problems and all people there was kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aline, This is wonderful to read! I am really happy we managed to create such a good impression and I hope we will see you again soon. All the best, Pedro Villachica - Team Leader

Willow Couples - 05/12/2018 AccorHotels certified review
« Everything You Need »

We booked this hotel not expecting much, we just needed somewhere to rest our head for a few nights. The room was a lot more spacious than we were expecting and everything felt very clean and fresh. It was a unique experience to have the shower in the bedroom but that's no trouble whatsoever. There was a slight mistake somewhere along the lines with our booking however reception sorted it all out efficiently and politely on our arrival and we had no more issues throughout the stay. An improvement would be some tea/coffee making facilities in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aimee, We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Villachica - Team Leader

Andrea W. Business - 04/12/2018 AccorHotels certified review
« Very slow service »

The room was okay, however, staff were very slow to respond to needs. I also think charging money to hold suitcases is a little embarrassing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, Thank you so much for staying with us and sharing your thoughts. Your feedback will be shared with our management teams so we may work towards improving the areas that you have noted. Again, thanks for the feedback. We look forward to your next visit. Kind regards, Pedro Villachica - Team Leader

Peep Couples - 04/12/2018 AccorHotels certified review
« Qualuty budget accommodation »

Quiet, basic room, good breakfast. Efficient check in and check out process. Small room, comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peep, We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. Please, let us know on your next visit how we can exceed your expectations and bring maximum value to get 100/100 review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Villachica - Team Leader

T G. Families - 04/12/2018 AccorHotels certified review
« mrs tracey g. »

absolutely fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. Please, let us know on your next visit how we can exceed your expectations and bring maximum value to get 100/100 review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Villachica - Team Leader

Novpreet Families - 04/12/2018 AccorHotels certified review
« Modern and clean »

Very welcoming staff, very clean, nice selection for the continental breakfast, the pull out beds in one of the rooms had a slightly smaller mattress which I’m sure they would’ve sorted if we had asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novpreet, We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. Please, let us know on your next visit how we can exceed your expectations and bring maximum value to get 100/100 review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Villachica - Team Leader

Alfredo E. Solo - 04/12/2018 AccorHotels certified review
« Excellent attention and good rooms! »

The check in was lovely, the guys explained me everything and gave me tips for going out for dinner and shightseeing. The room was ok and the location in general is splendid to go around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alfredo, We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Villachica - Team Leader

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