Hotel - ibis budget London Whitechapel - Brick Lane
Ibis Budget Hotel Ibis Budget Hotel

ibis budget London Whitechapel - Brick Lane

4.0/5 3,847 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 269 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
4.2/5 AccorHotels Rating 14,411 reviews

Our guest reviews for ibis budget London Whitechapel - Brick Lane

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,847 reviews
Xxxx Business - 13/03/2019 AccorHotels certified review
« Not happy »

Very bad in check in and chrcke out with rude staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear WALID E., Thank you for taking the time to tell us about your experience at the ibis budget London Whitechapel - Brick Lane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Therefore, and in order for me to try and make a change, could you please provide me with some more details as to why your stay was not up to the standard? This hotel has one of the best sentiments of the area when it comes to customer service so I must know what has gone wrong and why. Thanks in advance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Sanchez Assistant Manager

Chris Solo - 11/03/2019 AccorHotels certified review
« Good room, uncomfortable bed »

The bed was very uncomfortable and I woke up many times during the night. Check in could have been quicker. The room was ok.

Lis Couples - 11/03/2019 AccorHotels certified review
« Missing things I'd expect even from a budget hotel. »

Room was comfortable enough but I reported that the light in the toilet was broken and nobody fixed it. I was also very surprised that there was no shampoo (even a bodywash that doubled as shampoo) because I expect this even from the most budget of chains.

Nadia M. C. Families - 11/03/2019 AccorHotels certified review
« The staff was great, the breakfast too, the rooms clean »

Overall, I was very pleased with my stay. The staff was very kind and available at all times, the breakfast diverse, the room clean.

Anon Business - 10/03/2019 AccorHotels certified review
« Poor »

Room very basic. Seat looks like is an up turned bin. Bed is foam mattress. Bathroom door is about 10mm thick. No kettle. Won't be going back.

Martin Friends - 09/03/2019 AccorHotels certified review
« Noisy »

Lots of foreigners, many students so 24hr noisy traffic in the corridors

Asiefrenchie Business - 09/03/2019 AccorHotels certified review
« Adequate for the price »

As title + Hotel seems to have a "plumbing issue" ...odors from the shower drains which are seriously off. However to be fair the DM once she knew about it in my case moved me to another room as a fast fix. Generally the rooms and ambience go with the Budget lable, but i have to remark on a SUPER team..everyone is service oriented and friendly, teamwork shows...happy team...kudos to the GM at this property, obviously a good people manager

Ken Couples - 09/03/2019 AccorHotels certified review
« Staff very friendly and helpful »

Room was clean. Staff were friendly and helpful. Will definitely stay again when in London

Dh… Business - 09/03/2019 AccorHotels certified review
« Room OK, staff lovely and helpful, breakfast offering could have been better »

Room adequate in size and clean. Staff lovely and helpful. Being able to get a pizza at 21.30 hrs was great. Breakfast offering could have been better e.g. more fruit and yogurts.

Gwyn Business - 08/03/2019 AccorHotels certified review
« Basic but clean and tidy. »

Fine.Greeted by friendly smiling people,who were informative and helpful.

Anonymous Families - 08/03/2019 AccorHotels certified review
« Nice Location close to Underground station »

Everything was fine. Room was tiny but clean and the location of Hotel was very good

Anonymous Solo - 07/03/2019 AccorHotels certified review
« very handy for tube stations »

Very nice as i needed a cheap hotel as was seeing Bryan Adams at Wembley and needed a hotel for work the next day, staff were very friendly as they let me know breakfast could be busy due a 40 Italians and 20 from Belgium

Fleur Couples - 07/03/2019 AccorHotels certified review
« Great hotel - has what is required for stay in london »

Staff v helpful and friendly. The room is basic as described but as you are not in it much, and there are great food places locally, there is no need for more.

Alfie Business - 07/03/2019 AccorHotels certified review
« Disappointing »

Washbasin was blocked and started smelling middle of the night

Family - 07/03/2019 TripAdvisor review
« Perfect for a visit in the city! Well located, good rooms, great staff! »

The rooms had all the requirements for the stay. The size of the room and bathroom wasn't so big, but more than enough for a visit in the city, that guaranteed that all basic needs are met, and the room was always well kept. The breakfast was really diversified and abundant. Above all, the staff was very helpful and kind. 10/10 recommend

Anonymous Couples - 05/03/2019 AccorHotels certified review
« Disappointing »

Price-Experience-Ratio is unsatisfying. Room was not clean and insufficiently maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger, Thank you for taking the time to tell us about your experience at the ibis budget London Whitechapel - Brick Lane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the condition of the room has been passed to the housekeeping team. Please do not take this as indicative of the level and service that Ibis strives to provide and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Villachica - Team Leader

I. L. Couples - 04/03/2019 AccorHotels certified review
« Good value for money »

Very basic but considering London rate, it's a good value for money. Room was clean and looks like newly refurbished. Allocated in a quite room as per request. Undergound in only 3-5minutes walk.

Anonymous Friends - 04/03/2019 AccorHotels certified review
« More than I was expected :) »

Amazing stay, super friendly, best location :)

Business - 04/03/2019 TripAdvisor review
« ibis budget with good value for money »

Considering that it is a budget Hotel. Then there is good value for money. You should be aware that the breakfast is also very inexpensive, but there are no hot dishes served.The hotel itself is close to the underground trainstation.

Agathe L. Friends - 03/03/2019 AccorHotels certified review
« Expensive breakfast but the price of the room was good for what it was. »

The staff was very nice, and everything was clean and easy to navigate. The price was right for both location and standard we got. We had to add breakfasts in the morning and i personally found it a bit expensive for what it was, but it was conveninent.

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