Hotel - Novotel Guiyang Downtown
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Novotel Hotel

Novotel Guiyang Downtown Hotel

8 Zhong Hua Nan Road  Nanming District  Guizhou 
550002  GUIYANG
CHINA

177 reviews
TripAdvisor Rating Based on 177 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Sauna in bathroom

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • GUIYANG AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna in bathroom
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 242 rooms
  • 120 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Sauna in bathroom
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 441 reviews

Our guest reviews for Novotel Guiyang Downtown

100% certified reviews from our guests

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4.0/5 TripAdvisor Rating Based on 177 reviews
Certificate of excellence 2016
AccorHotels certified review
Anonymous Solo - 26/06/2017

The staff is friendly.

AccorHotels certified review
Ledong L. Business - 24/06/2017
« Very good front desk service! »

Comfortable and convenient (both for location and services).

AccorHotels certified review
Bluecafe Business - 18/06/2017
« Fine »

A staff try his best to post my books , they are really helpful

AccorHotels certified review
Spoon Couples - 22/05/2017
« Acceptable »

Room was fine as expected but shower and air conditioner were not operated orderly. Food was the worst thing encountered, need a great improvement.

AccorHotels certified review
Ashley P. Friends - 14/05/2017
« Access to the premier lounge was a joke! No air conditioning, you needed to call for service and in English this was extremely difficult.  »

Location is great... premier lounge, as mentioned above, not worth a visit. That section of the hotel should be closed. It is embarrassing. When trying to order a glass of wine be in the lobby bar I was first told they only sold bottles... although the menu stipulated wine was available in glass quantities and also buy purchasing the bottle. After speaking to a third person I was about to get a glass of wine. Queenie was very helpful and apologetic on the hotel's behalf. Tired and over rated and over priced.

AccorHotels certified review
Anonymous Business - 04/05/2017

There are few member services offered.

AccorHotels certified review
Anonymous Business - 30/04/2017

Not bad as usual. But the condition of the facilities is deteriating obviously. A water pipe went brusted one night making the elevators not working, hot wate supply suspended, and the gym has a shower. Although I got my upgrade to suite in a floor not affected the next morning, it's not very pleasent overall. The executive lounge on the 26/F looks pale on supply of drinks and anything else othe than sofa and hot water.

AccorHotels certified review
Anonymous Business - 01/04/2017

very good.

AccorHotels certified review
Anonymous Business - 07/03/2017

bed sheet seems unchanged, feels terrible when sleeping on. order car to send to hotel, no service provided.

AccorHotels certified review
Anonymous Business - 23/02/2017

The room was excellent, the location was great. It would have been better to have more english speaking staff. Ordering food with room service was a big problem. Staff were very helpful especially the restaurant manager.

AccorHotels certified review
Anonymous Solo - 19/02/2017

It was an enjoyable experience. The room was clean and comfortable. The people were friendly and helpful.

AccorHotels certified review
Anonymous Solo - 14/02/2017

Good location and easy to find.

AccorHotels certified review
Anonymous Friends - 13/01/2017

Room was good - upgrade on arrival. Staff at the front desk were nice and friendly. The executive lounge in the hotel however, was by far the worst I have ever come across, in any brand of hotel. Supposedly open all the time, (technically it was, as you could physically walk through the door), there was never any food or drinks there including during 'happy hour' (the staff didn't have a clue when or what food or drink there would be). It was only went we complained to the staff on the second night, that some very mediocre food arrived, along with one bottle of the single worst Chinese wine I have ever had the misfortune of tasting. Not a very 'happy' hour! We decided on the second day to eat in the hotel restaurant. After ordering some seafood pasta, we waited almost 20 minutes to be told that there wasn't any. Needless to say, we got up and walked out. There needs to be some improvement from Accor. The reason I use the brands hotels (particularly in China), is because I've come to expect a similar standard across the board, and always know what I'll get. Unfortunately, the Novotel brand is becoming very hit and miss for me recently (I won't even mention mecure, as I refuse to stay there anymore), and there are other options appearing every day

AccorHotels certified review
Anonymous Business - 06/11/2016

Angeline is good with my reservation, Kitty a pleasant lady for check in & check out, Rui very helpful with concierge.

TripAdvisor certified review
NikkiD81 Family - 12/06/2016
« Always a great stay! »

This is our second time at this hotel and we were, once again, not disappointed! The hotel and staff are wonderful. We were very pleased! There was some confusion at check-in about the size of our bed. We booked a King size bedroom online. When we checked in, we were put into a small room with a queen size bed. So we went back down to ask about it. The check-in gal stated that was the biggest bed they had in the hotel. Since we have stayed here before, we knew that wasn't true. She stated she could upgrade us to a nicer room, with no charge, and we could get a twin rollaway bed for our child (at the cost of $30 per night). So we agreed and got up into the new big room, and, of course, there was a large legitimate sized king bed in there (big enough for me, my husband, and daughter) to sleep in. By that time, it was very late and I didn't want to argue, so we just took the big room with the big bed and rollaway bed. So we ended up spending quite a bit more than we budgeted for, which is the only reason for the 4 star review, rather than 5 stars.

TripAdvisor certified review
Couples - 19/05/2016
« Aircon »

The aircon in the room is controlled by the building and is not able to be controlled in the room. Imagine the room is warmer than outside. Outside temperature was 21 and the room temperature is set at 27 degree Celsius. When I called to request the temperature to be set lower; they send a fan to my room instead.

AccorHotels certified review
Anonymous Business - 25/01/2016

warm bedroom. Nice breakfast, and convenience location in downtown.

AccorHotels certified review
Anonymous Business - 31/12/2015

The shower was slack, I have reported it to room service, but no one come till I check out

TripAdvisor certified review
Business - 19/11/2015
« Great location »

The room was large and comfortable, the service was friendly and attentive. I would go back without hesitation. This hotel is at the heart of Guiyang, close to many stores and restaurants and it is 20 minutes from the airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

AccorHotels certified review
Anonymous Couples - 22/10/2015

Perfect.

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