Hotel - Novotel Guiyang Downtown
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Novotel Guiyang Downtown Hotel

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4.0/5 184 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • GUIYANG AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna in bathroom
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 242 rooms
  • 120 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Sauna in bathroom
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 931 reviews

Our guest reviews for Novotel Guiyang Downtown

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 184 reviews
AccorHotels certified review
Jim Friends - 26/12/2017
« Perfect »

Everything is perfect

AccorHotels certified review
Louis Business - 09/12/2017
« Normal »

Very noisy in the 1st night

AccorHotels certified review
Anonymous Business - 29/10/2017

Breakfast is good. Dinner is not good. More choices of dish would be preferred.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siu Hing Chan, We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Angela Wu

AccorHotels certified review
John S. Couples - 23/10/2017
« Friendly & helpful staff »

It was our first visit to Guiyang and we were fortunate to receive very friendly welcome and helpful advice by the reception staff. The cleaning lady in the Executive Lounge was also very cheerful and we’d a nice conversation with her about people and places of interest in Guizhou in general. There were a variety of Chinese and Western items for breakfast which we enjoyed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Kai Kiat S., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Angela Wu

AccorHotels certified review
Anonymous Business - 21/08/2017
« satisfied in general »

asked the reception to extend half day on 12/8. Instead of making the arrangement for me, she asked to have our company to send the order first.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Si Bo L., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General manager Angela Wu

AccorHotels certified review
Cchua Friends - 09/08/2017
« A more friendly staff who actually looks at guests and smiles would have been better. »

I booked a room with 2 rooms. It was nice that they upgraded us to a suite, but it was because they didn't have another choice. We were informed that there were no more rooms with 2 beds. They had to give us a suite with a king bed and place a small extra bed in the living room. Hair dryer seems old i think? The rubber handle was a little sticky already.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Candee C., Thanks for choosing Novotel Guiyang Downtown and we are really very sorry that the stay didn't reach your expectations. Here we sincerely apologize for the inconvenience that brought to you during your stay. About the problems you mentioned,we will reexamine our service standard and improve it to provide more comfortable and pleasant stay for every guest. Thanks again for your comments and sincerely hope you can come to our hotel next time. Sincerely, GM Angela Wu

AccorHotels certified review
Anonymous Business - 25/07/2017
« Nice Hotel, AC could be better »

All of the staff was courteous and helpful. Room was good. Air Conditioning in the hotel could be improved.

AccorHotels certified review
Y. S. Business - 22/07/2017

nice

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Cai Sheng Y.: 感谢惠赐有关下榻 Novotel Guiyang Downtown 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 宾客体验经理 Queenie Yang

AccorHotels certified review
Anonymous Solo - 26/06/2017

The staff is friendly.

AccorHotels certified review
Ledong L. Business - 24/06/2017
« Very good front desk service! »

Comfortable and convenient (both for location and services).

AccorHotels certified review
Bluecafe Business - 18/06/2017
« Fine »

A staff try his best to post my books , they are really helpful

AccorHotels certified review
Spoon Couples - 22/05/2017
« Acceptable »

Room was fine as expected but shower and air conditioner were not operated orderly. Food was the worst thing encountered, need a great improvement.

AccorHotels certified review
A. P. Friends - 14/05/2017
« Access to the premier lounge was a joke! No air conditioning, you needed to call for service and in English this was extremely difficult. »

Location is great... premier lounge, as mentioned above, not worth a visit. That section of the hotel should be closed. It is embarrassing. When trying to order a glass of wine be in the lobby bar I was first told they only sold bottles... although the menu stipulated wine was available in glass quantities and also buy purchasing the bottle. After speaking to a third person I was about to get a glass of wine. Queenie was very helpful and apologetic on the hotel's behalf. Tired and over rated and over priced.

AccorHotels certified review
Anonymous Business - 04/05/2017

There are few member services offered.

AccorHotels certified review
Anonymous Business - 30/04/2017

Not bad as usual. But the condition of the facilities is deteriating obviously. A water pipe went brusted one night making the elevators not working, hot wate supply suspended, and the gym has a shower. Although I got my upgrade to suite in a floor not affected the next morning, it's not very pleasent overall. The executive lounge on the 26/F looks pale on supply of drinks and anything else othe than sofa and hot water.

AccorHotels certified review
Anonymous Business - 01/04/2017

very good.

AccorHotels certified review
Anonymous Business - 07/03/2017

bed sheet seems unchanged, feels terrible when sleeping on. order car to send to hotel, no service provided.

AccorHotels certified review
Anonymous Business - 23/02/2017

The room was excellent, the location was great. It would have been better to have more english speaking staff. Ordering food with room service was a big problem. Staff were very helpful especially the restaurant manager.

AccorHotels certified review
Anonymous Solo - 19/02/2017

It was an enjoyable experience. The room was clean and comfortable. The people were friendly and helpful.

AccorHotels certified review
Anonymous Solo - 14/02/2017

Good location and easy to find.

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