Hotel - Hotel Mercure Venezia Marghera
Mercure Hotel Mercure Hotel

Hotel Mercure Venezia Marghera

4.5/5 1,584 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AEROPORTO MARCO POLO
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-11:00
    • Opening hours : Week-end 07:00-11:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms are bright, comfortable and amply sized between 258 sq. ft (24 m2) and 334 sq. ft (31 m2). Each has an Internet connection, satellite TV, a useful desk for work, safe, and hairdryer in bathroom.

  • 99 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 18 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Iron in room
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,416 reviews

Our guest reviews for Hotel Mercure Venezia Marghera

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,584 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Julia D. Solo - 08/08/2018 AccorHotels certified review
« Great hotel in the outskirts of tourist-packet Venice »

Quiet hotel is located away from busy streets of Venice, and is in fact located in Marghera, a quiet suburb of Venice, but is pretty close to the public transport that will take you within 20-30 min to Piazzale di Roma where all the vaporettos and city joy awaits every visitor. The hotel provides all the necessary amenities, fast online check-in, the rooms were spacious, the breakfast however lacked hot options since the omlette was quite cold, and there is no porridge or other hot food. However, the coffee is adequate. The insulation from outside noise is quite good; I couldn't hear my neighbours either, which was a blessing. Overall a very good impression. 10/10.

Tomas Families - 05/08/2018 AccorHotels certified review
« Nice stay close to Veneto »

Clean and very comfortable hotel

Mileage M. Solo - 25/07/2018 AccorHotels certified review
« A very good Mercure in Italy »

Hotel is superconvenient for Venice-Travelers, Airport, or just way through. Very efficient and smiling/caring check in of young people who help you also with directions and other services - as it's 4-Star, they even have free of charge tooth brush set or racor. The room was clean and relaxing for a night - window, phone and all worked perfect. Wake up call in time and the ordered transfer service plus a small free breakfast to go was all there without any trouble or hassle- I like this operation and know that it sometimes can be very different !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you very much for your comments regarding your stay at the Mercure Venezia Marghera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

r88sox Couples - 24/07/2018 TripAdvisor review
« Trip to Venice »

Great hotel, well situated for easy access in to Venice by bus, approximately 20 minutes travel time. The staff at this hotel are very helpful and friendly. Restaurant is good and the service is excellent provided by very efficient and knowledgeable staff. All facilities are excellent including wi fi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear r88sox, thank you very much for your beautiful feedback! We are very happy to read you enjoyed your stay at Hotel Mercure Venezia Marghera and we look forward your next visit in Venice as our valued Guest. Wishing you a nice day, Best regards Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Eddie B. Families - 23/07/2018 AccorHotels certified review
« Great staff »

Enjoyed our stay and was made to feel special with our Accor privileges. The staff members at reception and at breakfast were very friendly and helpful. Rooms were nice and travelling to Venice City was very easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much or your positive feedback and these beautiful comments. We are happy to read you really enjoyed your stay at Hotel Mercure Venezia Marghera and we look forward your next stay with us! Mr. B. thank you again for your loyalty to our Brand; we hope your next visit will be as pleasant as the previous one. Best regards, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Robert C. Couples - 23/07/2018 AccorHotels certified review
« Great location and a comfortable stay »

Staff were all very helpful. Excellent information on how to get from the hotel into Venice. Restaurant staff were absolutely brilliant with first class service. Room was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at Hotel Mercure Venezia Marghera! I will be more than happy to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for your loyalty to our Brand; we hope your next visit will be as pleasant as the previous one. Sincerely, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Family - 23/07/2018 TripAdvisor review
« Good stay near Venezia »

30 min by bus to P.Roma in Venezia. Alternative by car, parking is available but more difficult in P. Roma or Tronchero. Good infrastrucure, excelent service, large rooms, good breakfast. Suggestion: breakfast starts only at 7:00 am could star earlier. Easy parking at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear carlmoya, thank you very much for your beautiful review about your recent stay at Hotel Mercure Venezia Marghera. We are happy to read you enjoyed your stay with us and we look forward to welcome you back soon on your next trip to Venice! Wishing you a nice day, Best regards Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Fei L. Business - 17/07/2018 AccorHotels certified review
« Nice hotel for business residence or vacation »

The hotel is brandly new,and the room space is quite big,and nearby there is a supermarket.Very convenient and the price is much better than those hotels in Venezia center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Venezia Marghera. It is always a pleasure to receive positive feedback; I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Ab Families - 16/07/2018 AccorHotels certified review
« Amazing stay in Venice »

The staff was very nice and helpful. Explained to us how to get to the old town and gave a recommendation where to go because we had only few hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b., We very much appreciate your comments regarding your stay at the Mercure Venezia Marghera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. b., thank you again for your time and your loyalty to our brand; we look forward to welcome you back soon! Best regards Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Michael O. Couples - 11/07/2018 AccorHotels certified review
« Great stay. Super helpful front desk and bar staff. »

Very helpful with logistics and restaurant recommendations. Helped make reservations. Very knowledgeable and honest when not familiar with the content required to answer a guest's query. Collaborated well with each other to give the best service to the guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We would like to thank very much for your comments regarding your stay at the Mercure Venezia Marghera. It is always a pleasure to receive positive feedback; that's why I will share your comments with our Team who will happy to read about your nice experience here with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back soon. Best regards Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Enoikos Family - 11/07/2018 TripAdvisor review
« Good but overpriced option for families visiting Venice »

Recognized as Silver member and indeed greeted and served with welcome drinks (beers & juices) for the whole family. Conveniently located close to the bus stop that gets you to Venice in 15minutes. Super efficient and smiley check-in by Federico. His welcoming attitude is a benchmark for receptionist staff. Two single beds plus double sofa makes it ideal for families ... BUT hard mattresses result in uncomfortable sleep in beds, while the sofa mattress is so thin you can feel the metal frame. Blocked drainage in the shower ... especially for a family of four ... is certainly filthy and discomfort. Malfunctioning safe. Discrepancy on the final bill. Even if it is just for ~3Euros it was a reservation made by the Accorhotels website with correct ages of children at check-out. Why did I have to pay tax for my younger child at your hotel, when it was NOT calculated in your reservation and I didn't have to pay at any other hotel of my trip (Verona, Milano). The young lady in check-out was abrupt and incompetent to understand that even such a small discrepancy in the bill is not acceptable. On the pro's: free and easy parking. Easy access to Piazzale Roma with tickets from reception. Take care ... there are different routes for bus number 6 for return... 6L doesn't pass by the hotel. Verify it with the driver and pay attention to the waiting spot, which is not corresponding always to the bus lane. Good breakfast but not as expected in a 4* hotel and experience from other Mercure. Overall overpriced for what you get and benefits from the forgiving attitude due to the magical ambience of Venice. Given that sleep quality and bathing experience have the highest factor in my appraisal, I will try to book a different hotel for a return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enoikos, thank you very much for your taking the time to share with us your comments about your recent stay at Hotel Mercure Venezia Marghera. Please accept my sincere apologies if your stay at our hotel did not fully meet your expectations; we work every day with passion in order to continue offering an high quality of service to our valued Guests. I have spoken to my colleague who helped you with your bill at the check-out; unfortunately our system calculates the amount of the City Tax (the amount is set by the City Council) based on the number of adults and children in the reservation but I am happy that the discrepancy on the bill has been fixed very quickly. Mr. Enoikos we really appreciate your time and availability sharing your feedback with us as we will use it as an encouragement to improve our service. Please do not hesitate to contact me directly for more assistance needed and we wish you a beautiful day! Best regards Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera H8030-FO@ACCOR.COM

Georgios A. Families - 10/07/2018 AccorHotels certified review
« Very good for families »

Super efficient and smiley check-in by Federico. His welcoming attitude is a benchmark for receptionist staff. Recognized as Silver member and indeed greeted and served with welcome drinks (beers & juices) for the whole family. Conveniently located close to the bus stop that gets you to Venice in 15minutes. Two single beds plus double sofa makes it ideal for families . Hard mattresses result in uncomfortable sleep in beds, while the sofa mattress is so thin you can feel the metal frame. Blocked drainage in the shower ... especially for a family of four ... is certainly filthy and discomfort. Safe not functioning. Discrepancy on the final bill. Even if it is just for 3Euros it was a reservation made by the Accorhotels website with correct ages of children at check-out. Why did I have to pay tax for my younger child at your hotel? ... when it was NOT calculated in your reservation and I didn't pay at any other hotel of my trip (Verona, Milano). The young lady in check-out was rude and incompetent to understand that even such a small discrepancy in the bill is not acceptable. On the pro's: free and easy parking. Easy access to Piazzale Roma with tickets from reception. Take care ... there are different routes for bus number 6 for return. Verify it with the driver and pay attention to the waiting spot of the return bus, which is not fixed as per the stop-sign. Good breakfast but not as expected in a 4* hotel and experience from other Mercure. Overpriced for what you get. Overall just fine ... but given that sleep quality and bathing experience have the highest factor in my appraisal I will try to book a different hotel for a return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., thank you very much for your taking the time to share with us your comments about your recent stay at Hotel Mercure Venezia Marghera. Please accept my sincere apologies if your stay at our hotel did not fully meet your expectations; we work every day with passion in order to continue offering an high quality of service to our valued Guests. I have spoken to my colleague who helped you with your bill at the check-out; unfortunately our system calculates the amount of the City Tax (the amount is set by the City Council) based on the number of adults and children in the reservation but I am happy that the discrepancy on the bill has been fixed very quickly. Mr. A. we really appreciate your time and availability sharing your feedback with us as we will use it as an encouragement to improve our service. Please do not hesitate to contact me directly for more assistance needed and we wish you a beautiful day! Best regards Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera H8…

Anonymous Business - 06/07/2018 AccorHotels certified review
« Fair. »

Nice room, nice staff. Lousy breakfast for people being vegetarian.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., thank you very much for taking the time to review your recent stay at Hotel Mercure Venezia Marghera. I would like to thank you for your nice comments and please accept our sincere apologies if any of our services did not meet your expectations. I will share your feedback with the department in charge in order to be sure that the quality of those services will be immaculate. Mr. M., thank you again for your time and for your loyalty to our Brand. Please feel free to contact me directly in case of a future stay with us in Venice. Best regards, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera h8…

P. ,. R. Families - 01/07/2018 AccorHotels certified review

Bad dinner .. risotto was a pure paste

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Mercure Venezia Marghera. I do apologize if your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Family - 21/06/2018 TripAdvisor review
« Great stay in Venice »

This is a beautiful, clean, modern hotel outside Venice. The bus stop a couple blocks away takes you right in to Venice and I understand it runs till 1:00 am. Great hotel at a great price if you don't mind a 15 minute bus ride. Beautiful buffet breakfast too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiffany J, thank you very much for your beautiful review! It is a pleasure to read you enjoyed your stay at Hotel Mercure Venezia Marghera and we look forward to welcome you back to Venice soon! Wishing you a nice evening, Best regards Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Kate T. Business - 20/06/2018 AccorHotels certified review
« OK »

Check in was very efficient. I was disappointed not to find any Hair Conditioner in the room as I hadn't brought any with me due to liquid restrictions in hand luggage. It would be useful to provide this amenity along with the shampoo and bodywash. I had also forgotten a travel adapter for my electrical items. I asked at Reception but they didn't have any UK-ITA adapters, but they did lend me their USB charger so I could charge my phone. This was very helpfuI. I has to use the hair dryer in the bathroom the next morning, but it overheated 4 times. I called the Host number 4 times, to see if I could get a replacement hair dryer, but the phone was never answered. In summary - it would be nice to provide hair conditioner in the rooms and also a selection of international adapters to borrow from Reception - or fit international sockets in the rooms. I would also check the Host number you advertise in the room and ensure this is manned at all times. When I booked online the booking form had an 'opt-out' for email communications - I believe this should now be an express opt-in as per the new EU GDPR Regulations. Might be worth your Central Marketing team looking in to this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., Thank you very much for taking the time to tell us about your stay at Hotel Mercure Venezia Marghera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for our valued Guests; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Pavel Families - 19/06/2018 AccorHotels certified review
« Nice place to stay »

Modern Hotel near Venice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you very much for the great review of our hotel! We are happy to read you enjoyed your stay and hope to see you again very soon on your next trip to Venice. Kind regards, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Edwin S. Couples - 19/06/2018 AccorHotels certified review
« Excellent accomodation with friendly staff. »

Front desk staff was very attentive and efficient even for a very late checkin. Requests were promply addressed such as change of room from two twin beds to one king size bed with no issues. Cleaners were very friendly and accommdating of guest requirements. The free laundry facility is a nice touch, very useful, not a lot of hotels offer this. The hotel facility as a whole is very nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., thank you very much for your beautiuful comments regarding your recent stay at the Mercure Venezia Marghera! This review will be an encouragement to our Team who strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon on your next trip to Venice. Sincerely, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Rw Business - 18/06/2018 AccorHotels certified review
« Efficient, professional, comfortable. »

I had to book at the last minute due to the late arrival of a delayed flight. Staff at check-ion (at 0200) were efficient and polite. I was in bed within minutes. Received wake-up call as requested and was given breakfast in a bag to takeaway, as requested, because I had to leave before the buffet opened. All staff members I spoke to were friendly, professional and efficient. The room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., thank you very much for your comments regarding your recent stay at the Mercure Venezia Marghera. It is always a pleasure to receive positive feedback; I will be happy to share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Federico Piovan - Assistant Front Office Manager Hotel Mercure Venezia Marghera

Arun Families - 12/06/2018 AccorHotels certified review

Good hotel and room. Better than some of the other Novotel / Mercure hotels i stayed in. But for loyalty members, there is no effort to improve the experience. There is no fruit basket or any differentiated service for Gold members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to review our hotel! We are glad that you enjoyed your stay and we do apologize if any of our services did not meet your expectations. Your comment will be used to improve our service for our valued Guests. Mr. V., thank you again for your time and I wish you a nice evening. Best regards Federico Piovan - Assistant Front Office Manager

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