Hotel - ibis budget Aachen City
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Ibis Budget Hotel

ibis budget Aachen City

Schumacherstr 12 
52062  AACHEN
GERMANY

356 reviews
TripAdvisor Rating Based on 356 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Air Conditioning

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

Our modern, comfortable rooms can accommodate up to 2 adults and 1 child under the age of 12 and are equipped with a French bed and bunk bed or twin beds, as well as a shower, toilet, desk and satellite TV.

  • 85 rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Shower
    • Toilets
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.2/5 AccorHotels Rating Based on 187 reviews

Our guest reviews for ibis budget Aachen City

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 356 reviews
AccorHotels certified review
Roger M. Business - 13/07/2017
« Had difficulty gaining access to hotel. It was only open from 2pm onwards. i arrived at 1pm. »

I think the hotel should have someone on Reception to meet and greet customers. Finding the hotel locked, nobody there at 1pm is not good.

AccorHotels certified review
Victor Couples - 28/06/2017

The room could be better cleaned. There were dust to be found all over the footers in the room and in the toilet. The ventilation in the toilet neeeds to be enhanced as well. The air conditioning was also apparently innoperant the whole time, even though the control was on and the termostatus was set to the lowest temperature. The good thing about the hotel is its central location, which allows you to walk to mostly everywhere in the Altstadt and take buses to anywhere from the bus station just accros the street and also the price was the best I could find.

TripAdvisor review
Business - 26/06/2017
« Nice stay in IBIS Budget Aachen City »

IBIS Budget Aachen City is on a good location in the centre of Aachen. Staff is perfect, Rooms are clean and with a Parking next-door easy accessible. Don't know if it noisy is in Weekends because when I am here it is always during the week. But no problems what so ever during the week.

AccorHotels certified review
Anonymous Business - 01/04/2017

very nice. I did not receive any booking confirmation number (also not in my spam box) which forced me to wait until the reception was open at 5PM.

AccorHotels certified review
Anonymous Business - 23/02/2017

Cheap, effitient, standard. Car parking for 15€ seems to be quite unbalanced to 44 € room rate, don't you think?

AccorHotels certified review
Anonymous Business - 17/12/2016

Actually, I have been staying at this IBIS hotel for the 4th time, and they have been very helpful and professional, even when unexpected problems occurred from my side.(extra reservation). Only remark is related to the breakfast offer, which for the price requested per person finally offers a somewhat limited choice. Otherwise, no additional remarks.

TripAdvisor review
Business - 13/12/2016
« Aachen Ibis Budget »

Hotel is very clean, well-located and consistent in quality. Check-in is very easy and staff are always polite and friendly. Parking is very convenient. I will always stay here for my trips to Aachen.

TripAdvisor review
Helen R Couples - 04/12/2016
« Revenge of the accountants/We have no idea what a customer is, or why are they trying to stay here? »

The Aachen Ibis Budget is a study in contrasts between usable and comfortable rooms, and non existent service in every other area. Free wi-fi, that is indeed wi-fi, and indeed free, just not usable in any normal sense when in your room; particularly at the conveniently placed desk, where we would normally use the wi-fi. In fact, the only way to get a response to a search in under 8 minutes, is to stand in just the right place by the door, holding your computer, tablet or smartphone at just the right angle, and in just the right position. This tends to be sub-optimal for the minimal wi-fi experience the adverts would suggest. Similarly the coffee vending machine in the entrance area, which is quite ready to accept money, but shyly reluctant to dispense any coffee, or refund any money fruitlessly inserted in search of such. And coupled of course, with surly, indifferent staff, who ignore the above problems, after being asked for assistance, and who happily will abandon customers in the middle of a credit card transaction, for 20 minutes, to answer the phone; or haranguing a guest for daring to get a refill of the thimble-full of juice provided with the overpriced breakfast Coupled with a website that offers, and logs, early check in, said facility being stoutly denied by the staff, and we would strongly suggest that you stay at one of the other excellent ibis hotels in Aachen, rather than intrude of the privacy of the Ibis Budget.

AccorHotels certified review
Anonymous Solo - 29/11/2016

Easy Great location FRiendly staff

AccorHotels certified review
Anonymous Couples - 20/11/2016

Nice clean comfortable rooms with all that is needed for a short stay, excellent service, for a budget hotel this is excellent for our stay. Perfect area just down the road from the main shopping area. Plus point is there is a underground car park which is euro 9 for a 24 hour stay.

AccorHotels certified review
Anonymous Business - 20/11/2016

Clean, nice location,

AccorHotels certified review
Anonymous Solo - 14/11/2016

Gut!

AccorHotels certified review
Anonymous Business - 13/11/2016

Good value for the money

AccorHotels certified review
Anonymous Solo - 23/10/2016

I have no complaints to make about the quality of the accommodation or the price I paid for the stay. However, I had a rather unpleasant experience with the check-in, followed by an extremely unpleasant encounter with a member of the hotel staff. When I checked myself in at the machine at the entrance of the hotel on 23 October, the only option I received was to pay for the first night, although I had booked two nights. When I went to the reception on the morning of Oct 24 to enquire about paying for my second night, I was shouted at by the hotel manager. His message was that I had to wait until 2 pm to pay for my second night and that my entrance code would become invalid, effectively locking me out of the hotel for several hours. To sum up my problems: the self-check-in facility does not seem to be working properly, and even more disturbingly, a simple request for information to the hotel staff is met by aggressive behaviour. I sincerely hope appropriate measures will be taken to avoid this sort of problems happening in the future.

TripAdvisor review
ronain Couples - 02/09/2016
« Good location. Average service level and low cost. »

You get what you pay for. The size of the room is OK, building is quite new. My bathroom was a bit dirty (top of the shower with brownish spots). Wifi is OK. Please note that the parking FEE is not included (mini 9EUR for 1 night).

TripAdvisor review
Solo travel - 10/08/2016
« my favourit hotel »

The rooms are clean and very comfortable, small but good quality mattress, for me it is the best choice between quality and price, the location is perfect 5 minutes to walk to the center. Park place for car just under the hotel. The hotel shares half of the cost to park the car.

TripAdvisor review
Solo travel - 28/07/2016
« Great value »

Great location near the center of town. Spacious room with comfortable bed and good strong shower. Best price in town. The reception hours were short -- no one there between 11 am and 6 pm -- but the automatic self check in was easy.

AccorHotels certified review
Anonymous Solo - 13/07/2016

Good value. Clean. Friendly staff. Location. Adjacent car park with discount on price for hotel guests. SLOW Wifi!!!

TripAdvisor review
Business - 12/07/2016
« Good location pleasant room »

The Ibis is basic, but well located and the room was pleasant. The only problem is the lack of staff. A notice told me that breakfast should be ordered before 22h. But there is no staff present to order your breakfast. The reception is not more than a check-in computer without the option to add breakfast.

TripAdvisor review
S78XUnataliab Solo travel - 04/07/2016
« Ibis budget »

The cleanliness is just awful! The service is okish if you just check in/out and have no issues and troubles… I had no light in my room last time and it was impossible to reach someone...I know the price is low but the room is very dirty!

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