Hotel - ibis Chennai City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Chennai City Centre Hotel

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4.5/5 345 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Your sleep is our priority in 155 modern, sound proof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 155 rooms
  • 130 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,900 reviews

Our guest reviews for ibis Chennai City Centre

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 345 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
A. B. Business - 17/02/2018
« Excellent!! »

Very good experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. B., Bonjour! We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Anonymous Business - 17/02/2018
« Good »

All place is very clean. 1. I asked for lunch menu 2 times, but didn't got in room. Dinner menu neither. 2. Breakfast menu is same all days, should be changed. 3. Food is expensive. Ordered chicken biryani, was not good also. 4. Cosy rooms n bathroom. All else was awesome.

AccorHotels certified review
Anonymous Business - 17/02/2018
« Worst stay ever »

1. I stayed for 5 nights (2/07~11 & 2/13~14) but I got awarded for 1 night stay only. Seriously, I face this issues every time I stay at Ibis and you have to work on this to get it fixed. I only make by booking through IBIS application, and I also make told the receptionist to make sure and he said definitely which again has caused me a stress. Please work on your system so I get my point on time, and correct amount. I did not make my booking elsewhere but only though official Smartphone Application. 2. I would like to share my worst and the most disappointing experience during my stay at Ibis Chennai City Center. I entered the room 1007, a light bulb was gone & toilet was keep flushing by itself. I requested a room change but the receptionist denied. Instead he said he will get the room fixed. I had to wait for 1 hour to get this room fixed. At 12:37 midnight my room key did not work. So I went down to the reception again. He gave me a new room key but it did not work!. Again, I went down to the reception and he told me to await until they fix the door. I awaited until 1AM and entered the room with new room key. Then I got up at 4:17 AM in the morning because the toilet was flushing by itself again!!!!!!! I complained the man who was sitting their at the reception during nighttime of 2/13. He said he is the manager and just said sorry. Next Morning, IBIS Chennai City Center totally crewed up my meeting which was held with our client in 9:00 AM. Next morning (2/14), a lady named Swapna Subba came to me and apologized. Everyone claimed they are the manager which really made me confused who is the right person to complain. Anyway I explained her what happened. She said "of course it is not that we do not believe you but I will investigate what happened with the guy who worked at the reception last night". Then nothing happened so far, no update with how the investigation went.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. It is indeed very frustrating to go through a series of unfortunate experiences, hence please allow me to express my sincerest apologies. I am sorry that your experience did not meet your expectations. With regards to your concern, we did definitely investigate on the incident and have briefed the concerned team members on the part where they lacked, however was not expecting that you were looking for a response back from us. The Night Shift team member could have offered a room change immediately rather then waiting for that particular room to be rectified. This is definitely a learning for all of us as there is always a room for improvement. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please take this incident as an isolated one, rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Shoeab S. Business - 17/02/2018
« Great »

Comfortable rooms, good breakfast very small toilets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shoeab S., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. I am happy to hear that you enjoyed a comfortable stay with us. With regards to your concern with regards to the small toilets, Our Bathrooms are ergonomically designed keeping in mind the basic necessities of stay in a business hotel, following a design which has been tested and implemented in over 1000 ibis properties worldwide. However we graciously accept your feedback and hope to welcome you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Vattikuti S. S. Business - 16/02/2018
« excellent »

amazing room..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sai S. V., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Upendra S. Business - 15/02/2018
« Value for money. »

Well located. Welcome by the front desk staff was very good. Quick in check in procedure. Room was neat and clean. Feel like home. Spice it restaurant was excellent. Food was delicious. Restaurant staff was very efficient and co operative. In room service was good. My best wishes to all the staff of Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Upendra G S., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Seshadri Couples - 15/02/2018
« Pleasant stay amidst busy Anna Salai »

The hotel met our expectations of safe and comfortable stay with family in a great location although at present CMRL construction works have made it cumbersome to enter and exit. Right from parking the car through check in till check out we enjoyed a good ambience of cozy comfort, experienced the kind courtesy and hospitality of the staff and also a very nice spread of buffet breakfast. Apart from the size of wash room and ward robe cabinet that were a bit small, we had a peaceful stay without any surprises. Wifi in the room was also a bit slow. But one of the staff who was differently abled, stood out to help in demonstrating the function of ice collector in a very timely and efficient manner. The idea of keeping ironing board and shoe polish machine in each floor corridor is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seshadri S., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback whilst there is always a room for improvement. Your detailed review about the hotel & its facilities & services is well appreciated. I will share your comments with our team especially Pandurang (Differently abled team member). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
K. Families - 13/02/2018
« Over all nice accomodation »

Air conditioner was little bit low

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vyshali Kumar, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. We have taken a note of your feedback with regards to the air-conditioner and shall definitely look into implementation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Ram D. Business - 11/02/2018
« Excellent hotel »

It was comfortable staying. And food was also too yummy served ontime. And I give good rating to Mr Rahul who served in much more pleasent way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ram d., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Rahul. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Ashish P. Business - 10/02/2018
« Good Place for a business stay .... »

I just stayed there for a night ... precisely 14 hours between check in and check out ... centrally located but little confusing to get upto the entrance ... which actually makes you go around of the commercial building and the entry is next to the exit gates which may confuse someone who have never been here ... and then you need to take lifts to reach the reception on 5th floor ... this is slight bizzare than the typical IBIS ground level entrances and reception desks ... barring this the stay was good .... everything including check in to check out was smooth .. room was good and clean , sleep quality is nice, room service for food is decent and breakfast was fine in terms of quality , variety and taste ... i would give this 9 out of 10 except for the entrance ... Would certainly like to stay for more than a night to really review this but looks like it is a good hotel ... the flipside .... 1) Mirror in the bathroom for room # 1020 was showing signs of aging so early in the life of a new hotel ... black spots developed at the bottom 2) The shower head shows a lot of scaling from ground water used ... looks ugly for the same room and so early again ... pl do something about the quality and filtration of water used for shower and washrooms urgently else all the expensive fittings used will start looking ugly in no time ... Else the team does a good job and I am impressed ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashish P., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre and understand that it is made constructively. These comments are religiously tracked and referred to when we are making improvements. Your willingness to share your recent experience is genuine appreciated. Please be assured that the issues you have raised have been addressed, and appropriate action has been taken. Again I would like to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guest satisfaction. Look forward to welcoming you back to ibis Chennai City Centre. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Mahesh V. Business - 10/02/2018
« Mr Mahesh V. »

Check in experience was not good. I'm from Siemens, and at least for corporate bookings we expected that an early check in will be allowed. Bit disappointed here. Apart from this everything else was Ok.

AccorHotels certified review
Benjamin T. Solo - 09/02/2018
« Mr Benjamin T. »

A cosy room to stay in , I enjoy my stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Srinivas Business - 09/02/2018
« Ok »

Check in time is 2 PM it is not good, if room is available pls allow customer for check -in Room is not that much good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Srinivasarao Kilari, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback whilst there is always a room for improvement. We have noted your concern with regards to the early check-in and shall work out something benificial for both. I will however share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Swapna Subba Rooms Division Manager

AccorHotels certified review
Dhiren Business - 08/02/2018
« Comfort stay at Ibis in the middle of Chennai City »

Good, clean room Professional and well trained staff Very good breakfast All day and night food availability

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dhiren R. Patel, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. Your appreciation about the clean rooms & professionally trained team members is what encourages us to perform even better. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Poornima Business - 08/02/2018
« Fantastic »

awesome..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Poornima T., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Murali K. K. Families - 08/02/2018
« nice. »

staff were very cooperative and stay was pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murali Krishna Kolla, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback whilst there is always a room for improvement. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Madhusoodana Business - 08/02/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pulinkavuvariyath, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Rajat Business - 07/02/2018
« Satisfactory »

Hotel is value for money. I am satisfied with service delivered for price that I have paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajat P., Vanakkam!! We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Shakeel C. Business - 06/02/2018
« Excellant Hospitality »

Just Superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shakeel C., Bonjour! We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Vineesh Kurup General Manager

AccorHotels certified review
Bala R. Business - 06/02/2018
« Location and food was excellent »

Very good location, nice hospitality, guest services was good awesome food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bala R., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive such lovely feedback appreciating our team members efforts to make a guest stay comfortable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup GeneralManager

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