Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

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4.5/5 2,178 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • SURVANABHUMI INTL
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Deluxe Privilege Club rooms are located on the 24-27 floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,640 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,178 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 13/10/2017
« Four Star Hotel with Five Star service.. »

We had a perfect stay. it's extremely short trip though. Fantastic Location just a step to BTS and 7/11. Perfect room, comfortable and clean, attentive friendly staff. Foods and all staffs are great. but there was no welcome fruit in our room and the room was not soundproof. a bit noisy from stadium but that's fine. Everything and Everyone there already welcome us enough... We had such a warm welcome. thanks to Debbie and your assistance. We would definitely come back soon. We love the healthy drink. wish to find more healthy dishes next time.

TripAdvisor review
Business - 13/10/2017
« pleasant stay »

They gave me an early check in as requested and the room was comfortable and tidy, with a very good bed. Breakfast was okay, Staff were very forthcoming and efficient. The only small thing that bothered me was that the water in the shower never really got warm. But this is less of a problem in a subtropical climate. The IBIS in the same building at the lower floors is a bit cheaper, but the rooms here are definitely worth the extra money

Our hotel has responded to the review
Our hotel has responded to the review

Dear stdf62, I am delighted to read that you enjoyed your stay and that you were pleased with our comfortable accommodation and efficient team. I am sorry to hear that you have encountered issue with the water temperature, I have immediately informed the concerned department to resolve this issue. Again, thank you for sharing you great experience on Tripadvisor community. We are looking forward to welcoming you back again. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Gllk54 Couples - 12/10/2017
« Smiles, Smiles, Smiles »

We were escorted to the Club Floor on the 25th floor, all my check in forms were all prepared for me and all I did was sign the paper. The room on the 28th floor was nice and had a great view. Housekeeping did a fantastic job all the time and room service very fast. This is a non smoking hotel but, at the 9th floor where the reception counter is, there is a small terrace where one can get one's 'fix'. The pool on the 29th floor was small but, good enough. The pool boy was very friendly and spoke perfect English. The only 'bad' point is that during breakfast on the 8th floor guests from the Ibis Hotel also used the same place. And most of the China people stayed at that cheaper hotel, so, you can image the clatter during breakfast. On the 2nd day, we decided to eat at the Club floor, where the more civilized people ate. Overall, great place to stay, the National Stadium BTS station very near and MBK shopping mall just a hop away.

AccorHotels certified review
Christine T. Families - 10/10/2017
« Great! We'll be back! »

We booked the Executice floor and the we were very pleased with the differentiated attention and level of service. The breakfast and all-day refreshments had sufficient variety to make it tempting for us to use the lounge frequently. Our compliments especially to Ms Deborah M who spent much time to chat with us and to answer our queries. She was warm, sincere and attentive, she is truly a great role model of hospitality!

AccorHotels certified review
Anonymous Solo - 10/10/2017
« Good stay »

Have been my first choice when I visit Bangkok these recent years. The room is comfortable as usual. But would like to raise 4 things I experienced this time: - Wi-Fi seems weak. Took quite a while to get connected. Also, it seems auto disconnected if not using after awhile. - the Channel News Asia on tv does not seem to be in English? - breakfast choice seems very limited. - during check-out, i joined the queue behind a counter but someone stood at the other counter and got served before us. Would be better if there could be a proper guide since it's 12pm when most guests would be checking out, so that it won't waste others' time who queued first. I didn't want to check-out using drop-key option initially as I would prefer to ensure that everything is in order for my check-out. But because of the messy check-out queue, I had to use this option instead.

AccorHotels certified review
Er. T. B. N. Solo - 10/10/2017
« Mr »

SUPERB

AccorHotels certified review
Kaye Families - 08/10/2017
« Great stay Bangkok »

A very pleasant stay..professional,courteous staff.very helpful.Great breakfast...pool a treat after a big day..close to siam square,MBK shopping centre and the train,which is fast clean and easy to use (also ok to airport)

TripAdvisor review
Family - 08/10/2017
« Good location and service! »

This hotel is very closed to MRT National stadium station, just in front of the hotel. It close to shopping and dining areas. All staff are friendly and welcoming. I will sure recommend this hotel to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saranya N, Thank you for taking the time to share such a lovely review on TripAdvisor! It is a great pleasure to read that you did enjoy your stay at Mercure Bangkok Siam. I am more than happy to pass on your experiences to the team. Thank you as well for recommending our hotel. It would be our greatest pleasure to welcome you back to Mercure Bangkok Siam again in one day Best Regards, Sebastien Salmon General Manager

TripAdvisor review
Business - 08/10/2017
« Great location, Fantastic Room, Average Breakfast »

This hotel shares the same building as the Ibis Hotel Siam. Mercure takes the higher levels of the building. The rooms are modern, clean and looks new. Front desk service is great. Breakfast was average, maybe because its being shared with Ibis. 7-11 is at the ground floor, which is great for snacks and drinks. Overall, service was excellent and i would definitely return to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvin O, Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared and needless to say, we are proud of our Front Desk team and appreciate hearing from our clients the wonderful attention to detail they give, making our guests feel taken care of and special. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Sebastien Salmon General Manager

AccorHotels certified review
Lyn L. Families - 07/10/2017
« Quality accomodation, excellent service in a great location »

On checking in we were given room 2806, this room was lovely, but the noise from the pool pump was continual, it took four phone calls, but we got our room changed to a suite on the 23rd floor, this was an upgrade and was exceptionally comfortable. We booked an executive room with executive lounge access, the service in the lounge is exceptional, the food is great and it's a nice and quiet area. The food in the 8th Resturant is very good, breakfasts are a bit manic with lots of people who think it's their right to allow their children to run riot. The dinner time is more relaxing. Overall this hotel offers a very pleasant stay with extremely nice and helpful staff and we would definately stay here again. The location is great easy walk to MBK and train.

AccorHotels certified review
E. Business - 07/10/2017
« Felt Welcoming »

Everything was good except this time round wondering why no fruit basket and a small bottle of wine.

AccorHotels certified review
Saranya Families - 07/10/2017
« Good location and service. Staff are very friendly. I will sure recommend your hotel to my friends. »

I loved the way that all the hotel staff greeted the guests. They all so friendly and welcoming. They made my experience stayed at Mercure Siam was more appropriate.

AccorHotels certified review
Venus Couples - 06/10/2017
« Fair »

Made up room service is not enough. Only tidy up the Rubbish & Washroom, but don't Vacuuming the Carpets & Floors. I feel the Carpets & Floors is very dirty. The venue of the Hotel is very well, near the MBK & MTR. The count staff is nice & helpful.

AccorHotels certified review
Aisling P. Families - 05/10/2017

Our stay was wonderful. We enjoyed the facilities. The staff were friendly and helpful. Unfortunately we had a bad experience at the end of our trip. We booked a taxi to the airport, and checked with staff that the taxi would use a meeter and the price we could expect. As soon as the taxi pulled out from the hotel he covered the meter with a towel and refused to use it. He then quoted us a very high fare, we refused and asked to go back to the hotel. He would not take us back and drove us in circles, eventually he agreed to drive us and continued ti drive in a dangerous manner all the way. It was a very upsetting experience.

AccorHotels certified review
Satyaki Families - 03/10/2017
« Bangkok holiday redefined »

It was good. The first stay with Accor group hotel was in 2004, in Paris! So I know the hotels are quite good.

AccorHotels certified review
Anonymous Couples - 03/10/2017
« helpful staff »

All staff members whether reception, bar or restaurant very courteous. Breakfast options excellent but evening meal we felt was below par

AccorHotels certified review
Christopher T. K. L. Families - 02/10/2017
« Totally satisfied »

To whom it may concern Mercure at siam has totally always been my fav 1st choice when ever im in bkk Because of its location , the rooms are always well maintained and bright Most imp service staffs are always ever ready with smiles on their lips and of Cos impeccable service usually associated with hotels with more stars My recent encounter was unfortunate yet fortunate My friends rooms bathroom Mirror crashed down just as my friend was leaving the room after his shower It was unfortunate for this incident but fortunate that it only happened after he showered and was about to leave the room If it happened while he was in the bathroom it would Have been such a disaster since the Mirror Was big n it fell off from quite a high point He would Have been so badly cut and injured We immediately notified the front desk office Which they reacted very promptly and immediately came to apologize and also upgraded the room To a suite We were indeed so amazed and very pleased with the way the situation was handled It was becauee of this incident that made me even more loyal to this hotel Where service staff went out of their way to ensure that we were well taken care of and made sure we never doubted the brand should we intend to make another trip to bkk . And also upon knowing I was making another to bkk ur manager even offered me special rates for my next trip This level of service is indeed commendable and amazing u have made me an even more loyal guest and I will definately be staying end of this month again 31-4nov n I'm Really looking forward to another amazing and hospitable stay with the mercure at siam Keep up the excellent job gals and guys

AccorHotels certified review
Al B. Solo - 02/10/2017
« Al B. »

It was great , thanks all hotel staff who mad my wonderful stay

TripAdvisor review
MarkB7474 Business - 02/10/2017
« Top stay in Bangkok »

Mercure is always great. Excellent location, friendly staff and decent size rooms. Rate pretty good if you can secure an Accor special. One constant negative and they never do anything about it, the cable TV reception is shocking. We always mention it but on returning the picture is always shocking. Like watching television in a country town in the 1960's! Lucky we do not watch too much TV. But a clear picture would be nice. Otherwise a great product.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MarkB7474, Thank you for sharing this lovely review with us on TripAdvisor! I am thrilled to hear that you had a great time while staying with us, and especially great to know that you enjoyed our hospitality. However, I was saddened to hear that our facility quality did not live up to the expectation. We are therefore, absolutely committed to ensuring the complete satisfaction of our guests, and in turn, immediately addressing any issues that may have impeded a fulfilling moment at our hotel. In the meantime thank you for choosing to stay at Mercure Bangkok Siam and I hope we will have the opportunity to welcome you back on a future visit to show you we can do better. We look forward to seeing you again soon and please do let us know if we are able to assist with anything. Best Regards, Sebastien Salmon General Manager

AccorHotels certified review
Jussi L. Families - 01/10/2017
« Very good hotel, excellent location »

Very good hotel, clean room, excellent friendly staff. Especially thanks to super friendly and helpful bellboys at downstairs, who helped with minibus reservations etc. Breakfast was ok, but on the warm food section ( sausages etc) was a little bit messy, should be cleanier. On the dinner, the burger I ordered, was cold, and when I mentioned about it, they warm the burger on the microwave oven, with lettuce and everything in it. No good. Other food was good, and also the service. Overall the hotel is very good and I would recommed Mercure for excellent service and good location.

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