Mercure Bangkok Siam 4 stars

TripAdvisor rating 4.5/5 2,846 reviews
Mercure Bangkok Siam
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+ 21 Services
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Room 1

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTLPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Our accommodations

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

Superior 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Executive Suite 1 Queen bed

  • Max. number of persons: 2
  • Area: From 38
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Photo non contractuelle / Strictly non binding

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE CLUB LOUNGE

Photo non contractuelle / Strictly non binding

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 146

  • Maximum capacity: 42 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,345 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,846 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good location and nice staff

Customer review rating 4.4/5

Laura C. Families - 08/10/2019 AccorHotels review

walking distance to Siam shopping mall as well as Jim Thompson House Musemu. Also walking distance to Mcdonald's. BTS is right in front of the hotel. hotel room (2 single beds + sofa bed) is the right size for 2 adults and 1 kid. you can move the 2 mattress together. staff are smiling at any time. room is clean. however, the blanket has a hole. in the morning, around 6:30-7:00am, somewhere outside plays music for about 15mins. fruit stand and BBQ stand right in the street. there also a night market in the national stadium in weekends.

Overall good

Customer review rating 4.4/5

Keith E. Couples - 08/10/2019 AccorHotels review

Overall staff were friendly and helpful. Mattress on our bed needed to be replaced spring sticking out stabbed me in the leg when I sat on the bed complained to housekeeping all was done was to cover with tape very dangerous

Good hotel , excellent location

Customer review rating 4.4/5

Hoang L. V. (. Families - 08/10/2019 AccorHotels review

Everything is perfect. Please make the quick process to return my deposit.

Dear Jason, Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Good location

Customer review rating 4.4/5

Annie Couples - 08/10/2019 AccorHotels review

The hotel location is perfect! It is very close to the BTS station. The room is clean and comfortable.

Dear Annie, Thank you very much for your generous comments. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Nice stay, but several troubles during stay

Customer review rating 4.4/5

Alex N. Friends - 08/10/2019 AccorHotels review

Perfect location! There is hotel just next to BTS station, I would like to recommend this hotel for traveler in Bangkok. However, I met weird situation after just checked in due to mistake from Front desk. I made booking for twin beds room since two guys going to stay, but front desk gave me the one king size bed room( it was seems like hollywood bed which is get two single beds together.) In the end, Front desk staff assisted me to change room to twin beds room on executive floor, so it was fine anyway. Overall room condition was okay, but we found that there is hole on bed sheet, and it was not changed during stay for 3 nights. It is not kind of complain, I just wish hotel refer to above my experience and make better service to other guest! Thank you.

Great check in experience, friendly staff, convenient locationt

Customer review rating 4.4/5

V. T. Couples - 07/10/2019 AccorHotels review

The check in experience at the Executive Lounge was great. The staff in generally were all very friendly. The room was clean and comfortable though I did not get the same upgrade as last time. Need to improve the administrative of breakfast at the restaurant at the 8th floor. It was under staffed at peak hours as a few other guest and me were left waited at the entrance for a while. Limited choice for breakfast too.

Excellent choice in BKK shopping area

Customer review rating 4.4/5

Sc H. Couples - 07/10/2019 AccorHotels review

Room is perfect size and amenities. Daily free sparkling water and soft drinks given, welcome fruits and drinks given even as a silver accorplus member. Great view from room was a nice surprise with a lounge sofa. Love the recycled glass bottles used for the daily free water instead of plastic. Breakfast spread is good but repetitive. Suggest giving option of a bar drink instead of breakfast. One for one happy hours at bar is a good deal. Great location within 5 mins walk to Siam Paragon!

The hotel gave us exactly what we wanted.

Customer review rating 4.4/5

Darrel B. Couples - 04/10/2019 AccorHotels review

Very convenient for entertainment. A very pleasant level of luxury. Helpful staff. Terrific view. Good value against rivals. We would definately stay again.

Dear valued guest, Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager
Customer review rating 4.4/5

Angela L. Families - 01/10/2019 AccorHotels review

Room is good. Housekeeping good, but Pillows are too Low. Breakfast do need serious improvement. Not fresh and not much varieties. Coffee Machine spoilt easily. But I do like egg station.

Dear Angela L., Thank you for taking the time to tell us about your experience at Mercure Bangkok Siam. Sadly, I read your disappointed feedback as we failed to meet your expectations. While we always strive to provide the best service to our guest, it was disappointing to read about your breakfast experience. Your comment has been addressed to the concern departments for further improvement on the breakfast buffet service. At Mercure, we are looking for continuous improvement and hope to provide a high level of experience to every customer, therefore, constructive comment from guest are important to us. In spite of it, I appreciate reading your compliment with the overall good room and the cleaning room services provide by the housekeeping team. Thank you very much again for informing us about your concerns and I sincerely hope you will give us the opportunity to welcome you back and better serve you . Sincerely Raphael Hirsch General Manager

Cleanliness

Customer review rating 4.4/5

Chatwarun C. Business - 30/09/2019 AccorHotels review

The H/K who cleaned my room on my 2nd night didn't even clean my coffee spoon, still sticky but placed in place, no coffee replacement either, I had to call for instant coffee in the morning, luckily they brought it fast.

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Sadly, read about your room experience, what you have experience does not reflect our brand standard services. Please allow me to express my apologies regarding this isolate case, I have personally shared your feedback to the housekeeping manager for immediate improvement of our service accordingly. In spite of this situation I trust that this unfortunate experience will not deter you from staying with us again. We hope you will allow us to restore your confidence by having the opportunity to welcome you back in the near future. In the meantime thank you for choosing to stay at Mercure Bangkok Siam. Kind regards, Raphael Hirsch General Manager

Disappointed

Customer review rating 4.4/5

Larissa Families - 29/09/2019 AccorHotels review

Disappointing stay. On my first night, was expected to change room due to aircon. Very warm and stuffy room. Should check the room before allocating to us. The techinicians did came and check on the aircon and mentioned that the aircon is in good condition. Will get cooler in around 10mins. After a while, receptionist called and ask us to change room. Should just let us know earlier. WiFi was down, and front desk expect me to go down and let them check. Shouldn’t it be them coming up instead??

Great service

Customer review rating 4.4/5

R. T. Families - 29/09/2019 AccorHotels review

Staff always had a smile. Service is attentive. Was surprised when staff came to room with a birthday cake & birthday decorations in the room.

Dear Mr. R. , Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. Nothing is more valuable than the well being of our guest and we were delighted to know that you enjoyed the special attention from our staff to surprise you for your birthday day. We constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Yours sincerely, Raphael Hirsch General Manager

Pleasant surprise!

Customer review rating 4.4/5

J Couples - 29/09/2019 AccorHotels review

AccorHotels - Mercure has always been consistent with good service and cleanliness, no matter which country you travel to. Bangkok was no exception. Arrived late into Bangkok at about 10pm. At that point, I even forgot that it was my birthday. When we arrived into our room, there was a cake and personalised birthday card! We did not mention anything to Accor or Mercure about it beforehand. Such a thoughtful gesture and I was personally moved by this. Thank you.

Dear J, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared and needless to say, we so happy that you appreciated the kind surprise for your birthday. We always strive to provide the best service to our guest to ensure theme a memorable stay. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Raphael Hirsch General Manager

Good location, friendly staff and the room was nice

Customer review rating 4.4/5

Joanne Couples - 28/09/2019 AccorHotels review

Location is the best, follow by the room was clean, nice and comfortable to stay. Super likes the coffee maker provided inside the room.

Dear Joanne, I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Home in town

Customer review rating 4.4/5

Wilfred K. Business - 28/09/2019 AccorHotels review

Staffs are Friendly, attentive and most of all make us feel like home Thank you!

Dear Hung Wah K., Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us in a place that you can name home. Warmest regards, Raphael Hirsch General Manager

a great stay

Customer review rating 4.4/5

Yannick Couples - 27/09/2019 AccorHotels review

2 nights in the center with an amazing vue on Siam before returning in Belgium. Really nice staff , great services. It's our favorite place to stay in Bangkok between our flights from province and out of the country.

Dear Yannick, Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Okay but not excellent

Customer review rating 4.4/5

Wiendia Couples - 26/09/2019 AccorHotels review

The room is fine, the location is excellent but the food is too simple.. for breakfast there's no Thai food only standard food, so for me its too blend and standard.

A Getaway

Customer review rating 4.4/5

Anthony L. Couples - 26/09/2019 AccorHotels review

The hotel was situated where it was easy for you to access to most of the fascinating area with MRT station in front of the hotel and the taxi is also easy available all the time. One of the prominent Mall is MBK which is just about 150m away. You can get most of the shopping needs here. The room is neat, nice and clean. The staff are helpful and friendly. I would considered to come back for this hotel if I were to visit Bangkok again.

Getaway

TripAdvisor rating 4.5/5

anthonyyslee Couples - 26/09/2019 TripAdvisor review

The Hotel located on a place where it is not too busy and noisy. Transportation is very convenient. The MRT station is just in front the hotel. You can travel to most of the famous destination And there is also available of taxi all the time. There is a big Mall called BMK Mall which is about 150m away. You can do your shopping here. This Mall has a lot of shops for your convenient to buy things. The room is neat, nice and clean. There is a 7 Eleven convenient store on the ground floor. They sell quite a lot of things here. It is very convenient if you need anything that you forgotten to bring with you. I would like to stay in this Hotel if I were to take another trip to Bangkok. Good Hotel and reasonable price.

Dear anthonyyslee, Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was at your convenience. Your kind words about your experience have been shared with our teams. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Raphael Hirsch General Manager

Another Great stayed

TripAdvisor rating 4.5/5

HarryC2091 Solo travel - 25/09/2019 TripAdvisor review

Came back to stay due to location and the brand. Very convenient from transportation, food, shopping and many more. If it rain only a short distance to BTS escalator and all the way to the airport rail and a cheap way to airport. Will definitely come back again to this lovely hotel as I miss them once I check out

Dear HarryC2091, Your fabulous review is well appreciated by us all! Thank you for praising our brand and facilities, I am very happy to read your satisfaction about the convenience of the location as well as easy access to the BTS skytrain. Thank you again for your returning to the Mercure Bangkok Siam hotel and we are looking forward to welcoming you back for another memorable visit. Kind regards, Raphael Hirsch General Manager
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