Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

Our hotels AccorHotels
4.5/5 2,322 reviews
All hotels in Bangkok
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 4140.00 THB Non member rate
From 4140.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Deluxe Privilege Club rooms are located on the 24-27 floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,014 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,322 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Dirk Families - 12/02/2018
« Great location, great staff »

We had a great hotel experience, thanks to a wonderfull accomodating staff. The special attention of the kitchenpersonal, the lounge up to the assistant manager (natasha) in our dietary restriction was a most welcome treat, and I would like personally to thank all of them on behalf of me and my family.

TripAdvisor review
Family - 12/02/2018
« Good location, great staff »

Great accomodating staff, clean and comfortable hotel. We had a great time and would like to thank kitchen staff, lounge attendant and management for catering to our dietary needs with a smile. It was just fantastic.

AccorHotels certified review
T. P. S. Couples - 11/02/2018
« Mr »

Good but short of healthcare accessories

TripAdvisor review
Family - 11/02/2018
« Feels like home »

We frequent this hotel and it’s always a good stay. It’s a short walk away from Siam and MBK, minus the big crowd. Thipsamai (the famous Pad Thai) and Rajadamnern Stadium (for those who are into muay thai) are only a tuktuk ride away. You will never worry about food with 7/11 conveniently located at the ground floor, Tesco is just around the corner and a few local canteens close by. A couple of decent massage places that are open till midnight is also bonus! If you’re a nak muay like us, Fairtex, Action Zone, Windy and Twins are within the vicinity, and there are a few stores in MBK that sells gears at a decent price. Lots of nearby muay thai gym/camp options too, you never have to worry about your daily grind. The staff always ensured my room was immaculate on a daily basis and were extremely helpful on things I need or if I ever needed a hand on carrying my bags. With Mercure Bangkok Siam, it’s always hard to leave!

AccorHotels certified review
G. Y. Business - 10/02/2018
« Ok stay »

OK stay But laundry didn't do. Maybe I should have called front desk in the morning before I left for my meetings?

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, Thank you for sharing your recent experience with us at the Mercure Bangkok Siam. I do regret that you fail to meet your full expectations, sadly I read about your laundry experience. The hotel indeed provide a laundry service and to ensure that the service will be done in a smooth manner we highly recommend our guest to inform any staff member about their laundry for an efficient service. Please allow me to express my sincerest apologies as missing information might have been done from our side. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Again, thank you for your genuinely feedback and I sincerely hope that this unfortunate incident will not deter you from staying with us in the future; and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Yochai G. Business - 10/02/2018
« Poor hotel experience »

The experience wasn't good

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Tang K. C. Couples - 10/02/2018
« Enjoy the services and hotel location. »

Excellent services provided by your team and buffet breakfast is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. I am delighted to read your satisfaction with our excellent service and also very happy that the breakfast buffet were at your convenience. I have shared your kind compliments with our teams as your satisfaction is our greatest reward. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

AccorHotels certified review
Thomas Y. Families - 09/02/2018
« Good hotel with poor guest service »

Clean room. Prompt room service. Chambermaid service is excellent. Poor checkout service at executive lounge. No express checkout service as stated on your membership benefits. Extremely poor F&B service at level 8. Executive room service: I have to wait for your staff to process checkout and payment. If I am staying in Executive room I expect better and faster checkout. Not waiting for your room service to confirm if I consume anything from room and then waiting again for payment processing. All these can be done thru my card since I already provided. Executive lounge staff also not attentive. Not listening when I am enquiring. Proud attitude when attending to guest. F&B: Always assign table with insufficient chairs. Indicate 5 pax will assign table with 4 and expect me to squeeze in another on both occasion. Serve charred food. Cleaner broke cup on floor, all waiter only look but not cleaning up the mess or check if anyone is hurt. My spouse is hit by the broken cup. When I request for the F&B manager, waiter give me an bad attitude face expression.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, First of all I appreciate your detailed comment regarding you recent experience with us at the Mercure Bangkok Siam. Sadly, I learn about your unpleasant experience with both experience F&B and check out. It appears like several missteps are from our side and I truly consider your feedback. Please allow me to express my sincerest apologies, the mentioned attitude of our staff are indeed unacceptable. I have immediately shared your feedback with the concerned department for prompt improvement, rest assured that appropriate measure have been taken to prevent from similar incident. We aim to provide the best service quality to every customer, therefore your feedback are precious. Once again I thank you for your honest comment and I sincerely hope to have the opportunity to welcome you back again and demonstrate our commitment is guest service. Best Regards, Sebastien Salmon General Manager

AccorHotels certified review
Anonymous Couples - 09/02/2018

Great location, comfortable beds, clean and spacious rooms, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest , It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment are appreciated by us all, and we are very pleased to read about your overall good experience. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

AccorHotels certified review
Happycrocodile Business - 08/02/2018
« very happy »

excellent as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear happycrocodile, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Ian W. Friends - 06/02/2018
« Another Excellent Stay »

Everything was excellent, from room quality, customer service, friendly efficient staff and acknowledgement of Accor status. The Privilege Lounge is superb with great views, good food and refreshment options and attentive service. In particular, I would like to acknowledge Deborah for her assistance during my stay. She was efficient, friendly and attentive and is a real asset to Mercure Siam. Thank you Deborah.

AccorHotels certified review
Jason W. Business - 05/02/2018
« Not a good experience due to internet intermittent. »

The rooms are ok in term of tidiness and presentation. The staff are very professional in their work espeically at the front desk. Unfortunately, the internet network in the room is so bad. It keeps breaking off while we are in our emails. Especially when we are staying for business trip, internet liability is very important. It is very frustrating that the system is so slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam. I am very happy to learn about your satisfaction with our clean rooms and the professionalism of our staff during your stay. However, it appears that we fail to meet your expectation for a high WiFi signal in the room, please allow me to express my sincerest apologies. I acknowledge and understand your frustration that during a business trip the speed internet access is essential during your stay, kindly note that your feedback is valuable to us to improve our service. We comment has been seriously taken into consideration and the router from all the floor are changed for a better signal. Once again I appreciate you constructive feedback and I hope that this unpleasant issue will not deter you from staying with us. I very much look forward to welcome you back and demonstrate our commitment in this area. Best Regards, Sebastien Salmon General Manager

AccorHotels certified review
Anonymous Business - 05/02/2018
« Excellent stay »

As usual my stay at Mercure Siam was a perfect experience. Excellent staff (Especialy the lounge staff), nice room, Comforrable bedding and quality food and drinks in the lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Najat S. Solo - 03/02/2018

The Lou cation was perfect and the hotel clean the customer survive was helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. Najat s., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Gus Business - 03/02/2018
« Always a great stay »

I have been using Accor Hotels regularly for my business travel and the familiarity of the hotels provided to me each time I travel sets my mind at ease. Whether it is Novotel, Mercure or Ibis (those I use regularly), you can be sure of similar standards all over the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., What a wonderful feedback, thank you very much for your kind words. I have shared you comment with our teams as your satisfaction is our greatest reward. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Thank you for sharing your experience and I look forward to welcome you back to the Mercure Bangkok Siam soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Jo Families - 02/02/2018
« Great Location. Friendly staff and very clean. »

Great location, friendly staff and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo, Thank you very much for your wonderful feedback, your satisfaction is our greatest reward. I have shared your compliment with our teams and and we are all very pleased to read about your pleasant stay. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Not H. C. G. Couples - 31/01/2018
« Not good »

Dirty carpet in bar sitting area ,not a good look walking to check in desk dirty chair in room ,can not order taxi , fridge to small and not cold ,no slip on shoes or dressing grown all things in cheap hotels , well Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest , Thank you for taking the time to share your concerns regarding your recent stay experience at the Mercure Bangkok Siam. Sadly I read about your unpleasant experience with us and it appears that we failed in meeting your expectations, please allow me to express my sincerest apologies .I regret am embarrassed to read that your experience at our hotel under these circumstances as it does not reflect our brand standard. Kindly note that the hotel does provide amenities upon request, I acknowledge it is a misstep from our side as the information might not have been provided. I am very attentive to your feedback and have shared already with the concerned department to prevent from similar issue in the future. I would like to reiterate our commitment to high quality standards, we look forward to welcoming you again at Mercure Bangkok Siam again. Please feel free to contact me directly at your next visit. Yours sincerely, Sebastien Salmon Hotel General Manager

AccorHotels certified review
Ricardo Couples - 31/01/2018
« A very good return trip »

This is the second time i staying at Mercure Bangkok Siam. Easy accessible by train. Room wise, the space is just nice for me and my wife.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo, Thank you very much for your very positive feedback and for choosing to stay with us at the Mercure Bangkok Siam again . Your great compliment with the strategic location, the convenient access by public transportation and the comfort of the room are appreciated by us all. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for your wonderful feedback and I look forward to welcome you back again in the near future for another memorable stay. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Moran B. Couples - 28/01/2018
« Very good Wxprience »

The room was clean, very friendly service, good location and very nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moran B., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

TripAdvisor review
Couples - 28/01/2018
« Great location, good shower »

The hotel is strategically located right in front of national stadium station, which is just a station away from Siam station, which make it quite a central location without the huge crowd. MBK is just right opposite as well. Manage to locate a local weekend market within 8 mins walk from the hotel, right next to Tesco Lotus. Tried the local breakfast and its really value for money. Will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear hooichia, Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that you did appreciated the markets and shopping malls around as well as the breakfast offer. Your kind words about your experience have been shared with our teams. Thank you once again for your feedback and we all definitely look forward to your next stay with us! Warmest Regards, Sebastien Salmon General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 4140.00 THB Non member rate
From 4140.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m ibis Bangkok Siam
ibis Bangkok Siam Hotel
From
From 2790.00 THB Non member rate
From 2790.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 540 m VIE Hotel Bangkok - MGallery by Sofitel
VIE Hotel Bangkok - MGallery by Sofitel
From
From 5760.00 THB Non member rate
From 5760.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 670 m Novotel Bangkok on Siam Square
Novotel Bangkok on Siam Square Hotel
From
From 4500.00 THB Non member rate
From 4500.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam Hotel
From
From 4513.00 THB Non member rate
From 4513.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BANGKOK
See rates