Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

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4.5/5 2,371 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Deluxe Privilege Club rooms are located on the 24-27 floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,205 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,371 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 16/04/2018
« 4 star hotel »

hey, i feel bad if the room standard facilities was NO slippers, NO tooth brush(after i get the tooth paste is bad.), and the room shower water was very weak, less water come out. i have complaint this to the Duty Manager Ms. Jitlada Kitisriworapan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andylee0514, Thank you for taking the time to submit a review following you recent stays with us in Bangkok. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience and to ensure our service timings are up to the standards. In the meantime thank you for choosing to stay at Mercure Bangkok Siam and I hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Best Regards, Sebastien Salmon General Manager

AccorHotels certified review
Anthony L. Friends - 15/04/2018
« Block my credit card and not refund for more than a week »

The hotel have blocked my credit card amount and asked me to pay with cash, they promised will released the blocked amount within a week but yet it still blocked more than the time flame.

AccorHotels certified review
Anonymous Families - 15/04/2018
« Great Location if you love shopping in MBK »

Everything is just simply.Some room the air-condition still not working well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that in room AC experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Salmon Sebastien General Manager

AccorHotels certified review
Vebjørn Friends - 14/04/2018
« The hotel standard was very good, nice rooms, and also a good beakfast selection. »

It was a nice and relaxing hotel, and the breakfast was good. However, the deposit is still not refunded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vebjorn, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared with our teams. I have taken good note of your deposit concern and can confirmed that our team member did contact the bank to cancel the 2000THB deposit. The amount might be released very soon, please contact me t an convenience time for additional information. Once again, thank you for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Aaron M. D. Families - 13/04/2018
« Good service and very polite staff »

Friendly and hoapitable

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. Your compliment regarding our staff are greatly appreciated by us all. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Thank you again for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Glynis Couples - 13/04/2018
« Very pleasant. »

The Privilege Club was very nice. The rooms were clean and in good condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glynis, Thank you very much for your lovely review and for choosing to stay with us. I was delighted to read that your stay was so enjoyable and that you were satisfied with our team at the Lounge and room condition met your expectations. We very much look forward to continue to exceed your expectations and that you will continue to choose to stay with us at Mercure Bangkok Siam for many more future visits to Bangkok. Warm regards, Sebastien Slamon

AccorHotels certified review
Mr. B. Couples - 13/04/2018
« Good hotel »

Swimmingpool-area is too small, only 7-8 persons can stay there. Breakfast very okay, and roomservice very satisfied. All in all very friendly and helpful staff on this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I would like first to thank your for your thoughtful feedback, and sincerely consider your concern and please allow me to express my sincerest apologies for the inconvenience as it has impacted your experience with us. In spite of it I am happy to read about your such positive feedback concerning our room service and staff attitude. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Umar Couples - 11/04/2018
« Great hotel »

The hotel staff were amazing. We were always greeted with hellos and smiles

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Salmon General Manager

AccorHotels certified review
Lior R. Families - 11/04/2018
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Salmon General Manager

AccorHotels certified review
Phil H. Couples - 10/04/2018
« Anticipated a good stay but it was great. Will be staying here again. »

Great location, all staff super-friendly and efficient, nice room, excellent breakfast and good value. What more could you want!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. JohnHutchins, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Anonymous Friends - 09/04/2018
« Satisfactory. »

The hotel room was comfortable, not too big but good enough. However, the drainage in the shower cubicle was not good. The water could not flow into the drainage properly and pooled in the cubicle instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Jessiesee Families - 09/04/2018
« happy »

clean and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However,I am terribly sorry to hear that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Kheng Couples - 09/04/2018
« CLEAN , TIDY »

Pleasent stay ; clean ; and receptionist giving us for earlier check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Tony F. M. Families - 08/04/2018
« Pretty goddam satisfied...shampoo wasn't that good and the shower-cap broke »

As Above and I couldn't use my Debit Visa Mastercard for room deposit

AccorHotels certified review
Lina Families - 04/04/2018
« Great »

Reception very helpful and the location is nice. Room nice and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am very pleased to receive your very positive feedback about the helpfulness of our team, the cleanliness of our rooms and the convenient location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Umesh Business - 04/04/2018
« Stay in Mercure »

Thank you for the lovely hospitality during my stay, everything was tip top, from the room itself to the staff at the lounge, Special thanks for Deborah in the lounge for her super efficiency! Looking forward to coming back Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umesh , Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. I am very pleased to know that our staff warmed welcome you and did succeed in making your stay a memorable one, I have addressed your special compliment to Deborah. The best part about our hotel is our people; I am so very fortunate to work with such a special team. We strive to eagerly create an unforgettable experience and ensure our guest satisfaction. Once again thank you again for sharing your great experience with us, and we look forward to welcome you back again in the near future. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
M. Friends - 04/04/2018
« welcoming and no fuss »

Priviledge lounge has excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you very much for sharing your thoughtful comments of your recent stay with us at MercureBangkok Siam. We are delighted to know your time here was an enjoyable one, and that our team warmed welcomed you especially our Privilege Lounge team. I have personally shared your compliment with them and are greatly appreciated by us all. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Warmest Regards, Sebastien Salmon General Manager

AccorHotels certified review
Ken Friends - 03/04/2018
« Satisfyig stay »

The room was tidy, except that the water couldn't drain smoothly for the shower cubicle, leaving a paddle of water on floor after shower. Shower screen door could not close tight so floor outside of the shower area got wet. Breakfast area share with Ibis guests was over crowded, we order for an egg, and it took very long to arrive (staff overlook?) The power socket for UK plug was stuck and could not be used, have to loan an adaptor from front

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken, Thank you for taking the time to tell us about your experience at Mercure Bangkok Siam. Sadly, I read your disappointed feedback concerning different aspect of our service. We failed fully to meet your expectations; please allow me to express my sincerest apologies. At Mercure, we are looking for continuous improvement and hope to provide a high level of experience to every customer. I considered the inconveniences highlighted and have shared the concerns to the concerned departments . I appreciate your honest and constructive comments as it considerably help us for improvement. Thank you very much again for informing us about your concerns and I sincerely hope you will give us the opportunity to welcome you back and better serve you . Sincerely Sebastien Salmon General Manager

AccorHotels certified review
D. Families - 03/04/2018
« Great place & friendly staff »

The hotel is the best place in bangkok, closed to the mall & BTS also the staff is very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., Thank you very much for sharing your great experience with us , I am very pleased to learn that you had an enjoyable stay with us. Your compliment regarding the friendliness of our teams and the great location next to Sky train station are appreciated by us all. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Thank you again for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
K. S. Business - 03/04/2018
« Pleasant stay right from check-in to check-out »

Reception staff both on Level 9 and the Club Floor are very approachable, pleasant and friendly. Special mention on Deborah from the Club Floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. I am thrilled to read your full satisfaction with our reception team on 9th and 25th floor, I have personally addressed your compliment to Deborah. Guest satisfaction is our top priority and we aim to create a memorable experience to each and every guest stay. Thank you again for sharing your great experience with us, and with the team we all look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

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