Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

4.5/5 2,701 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,909 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,701 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 23/03/2019 TripAdvisor review
« Stay at Mercure Bangkok Siam »

Good location. Nice and comfortable room. No electrical sockets next to bedside Quality of breakfast was average Gym needs some upkeep. Quite dated equipment Overall pricing quite expensive considering similar class and standard.

Rizqi E. Families - 20/03/2019 AccorHotels certified review
« Best hotel for Family trip »

Best location, clean n comfort, nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear RizQi E., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are so glad to read about your overall satisfaction especially with the comfortable and cleaned room as well at the good breakfast buffet selection. I humbly agree that our location is one of the best in Bangkok for shopping lovers. Thank you again for sharing your experience, and we look forward to welcome you again soon. Sincerely, Raphael Hirsch General Manager

Gaurav G. Couples - 19/03/2019 AccorHotels certified review
« Excellent »

The location is very central and just outside the BTS national stadium, which makes the connectivity very easy and simple. The staff were all very polite and helpful too. I had left my mobile at the hotel and only remebered it afte couple of days adn on talking go the staff they were helpful and had it in thier safe custody. Which was easily handed over to me on proving it was mine. Would definately stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It was very pleased to hear your complete satisfaction with the custody and attentiveness service of our staff. I am glad that you enjoyed the convenient location as well, which is our strength and ideal for shopping lovers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Y. C. Couples - 18/03/2019 AccorHotels certified review
« Short stay at Mecure Bangkok Siam »

Clean rooms, quick check-in and check-out... Friendly and helpful staff at the concierge..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for your warm and kind words, your compliments have been shared and needless to say, we are proud of our concierge team and appreciate hearing from our clients the wonderful attention to detail they give, making our guests feel taken care of and special. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Don Couples - 17/03/2019 AccorHotels certified review
« Mercure in Bangkok Shopping Zone »

This hotel is located in shopping zone of which the BTS skytrain 'National Stadium Station' stand infront of the hotel. The shopping area is in walking distance. You will enjoy for the surrounding. The room is quite new design, the good service from hotel staff. We will come back for sure soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to read your overall satisfaction about your recent visit and I am so happy to know that you found the location at your convenience. The hotel is indeed situated in the heart of Bangkok City and very close to the main shopping malls. Once again, thank you for your feedback and we look forward to welcome you again ! Kind regards Raphael Hirsch General Manager

Viroj Families - 17/03/2019 AccorHotels certified review
« Good location &​Good​ service »

Staff are very nice.​Good​ location, nearby shopping areas".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viroj , We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Your wonderful compliments towards our team are greatly appreciated; your feedback have been shared among the team, it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back soon. Kind regards, Raphael Hirsch General Manager

Ashok R. Couples - 17/03/2019 AccorHotels certified review
« Extremely Satisfied. »

Request to have local travel guide at reception at least informing local site seeing & mode of transport if some one wants travel on owne with city maps & metro details. You have out source facility at bell desk but they only provide their counducted tour & no other information.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We were thrilled to know that you had an extremely satisfying visit with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Also, your delightful compliments toward our bell team are appreciated by us all and your compliments have been shared among the team. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Raphael Hirsch General Manager

Danny C. Solo - 16/03/2019 AccorHotels certified review
« Overall is very good !!! »

I've been settled in your Hotel at least 8 times in the past 3 yrs; Rooms were always tidy & clean; Smile is all around in the Hotel. My next stay will be on 1/4/2019 & 25/6/2019 under Reservation number : HCKSDFDN & HDLSDFHN respectively;please do not arrange Room No.XX07 for me and I think the bench for sunbathing on 29/F is not enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback, and I was delighted to hear that you always enjoy the cleanliness of the rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and making the Mercure Bangkok Siam your first place t stay when you visit Bangkok. We are very much looking forward of welcoming you again soon. Sincerely, Raphael Hirsch General Manager

B. T. K. Couples - 16/03/2019 AccorHotels certified review
« Good Stay Good Location »

Booked 4 days for my recent stay. Beautiful room and location was very good just beside National Stadium BTS. 7-Eleven just below is the plus point.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I will share your comments with our team. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Warmest regards Raphael Hirsch General Manager

Siew P. Couples - 16/03/2019 AccorHotels certified review
« Great location, friendly staffs, clean and comfortable »

location was really a great point to stay there. 7-11 at G floor was really convenience for us to get our necessity and snacks at any point of time. However, WiFi connection was pretty slow even after feedback on 1st/2nd day. Staff mentioned that will send someone to reset the router outside our room but still didn’t have much improvement was using data most of the time. Was grateful that staff also allowed slightly late check out time upon request, as on the last day I had been feeling sick. Checking in/out was really smooth. Definitely will stay again.

Tanit Business - 14/03/2019 AccorHotels certified review
« Great location and friendly staffs. »

the hotel is just right in front of the sky train and just less than 10 mins walk to Siam paragon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Tanit, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is pleasant to read that you enjoyed the convenient location of the hotel right in front of the BTS sky train station. Your compliments toward our friendly team are appreciated by us all. I have shared your kind words among the team as your satisfaction is our best reward and help us to maintain the high quality of our standard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rapahel Hirsch General Manager

Anonimous Couples - 14/03/2019 AccorHotels certified review
« Good hotel central shopping location Bangkok »

We had a very good experience , room was comfortable , service efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anonimous, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Anonymous Business - 12/03/2019 AccorHotels certified review
« Overall satisfied »

I have been staying at Mercure Bangkok Siam for many times. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We very much appreciated your compliments toward our service and our friendly team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your several visit and for making the Mercure Bangkok Siam you first place to stay when you visit Bangkok. We look forward to welcome you back again. Sincerely, Raphael Hirsch General Manager

Anonymous Friends - 12/03/2019 AccorHotels certified review

The staff attitude in the swimming pool is not friendly, less choices for breakfast. Good location is the only selling point for me to choose again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest Thank you for taking the time to share your recent visit at the Mercure Bangkok Siam. Sadly, I learn about your disappointing experience, it appears that your journey with us did not went as expected and that our services were not up to your expectations. On behalf of the team, allow me to express my sincerest apologies, your constructive feedback have been shared among the team for our further improvement. We are looking for continuous improvement and hope to provide a high level of experience to every customer as we guest experience is our prime concern. In spite of it I was happy to know that you enjoyed the convenient location within walking distance from the shopping malls. Once again, thank you for your valued comment and we look forward to welcome you again and better serve you. Kind regards, Rapahel Hirsch General Manager

Gloria L. Friends - 11/03/2019 AccorHotels certified review
« average »

Cons: Housekeeping is not attentive enough. We have 3 persons staying at the room but the amenities e.g. shower gel and shampoo were not enough for 3 persons. We had to asked for more amenities daily. One day when we went back to hotel in the evening we found the air conditioner was switched on. Obviously the housekeeper forgot to switched off after making up the room. Pros: Location is excellent. I received a birthday cake and card from the hotel which made me pleasant and surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gloria L., Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam. First I would like to express my sincerest apologies for the inconvenience faced during your visit about the service provided by our housekeeping team, your feedback have been shared to the concerned department for investigate and for our further improvement. Despite your unfortunate room experience I was delighted to read that you enjoyed the excellent location of our property and that you did appreciate the special br=birthday cake which was provided by our team to make your stay a memorable one. Again, thank you for your valuable feedback and I hope you will give us the opportunity of welcoming you again in the near future. Sincerely, Rpahael Hirsch General Manager

Adam Couples - 11/03/2019 AccorHotels certified review
« Lovely hotel, poor check in/out process »

The hotel is very nice. The check in line was long and the process was much less efficient then most hotels I've stayed in. I was asked to pay in full on check in, but when I checked out I was told the person checking me in had made a mistake and I had to pay again for breakfast. Despite my booking confirmation clearly saying two breakfasts I was somehow only charged for one. This was annoying and time consuming, I don't know why you did not just accept your mistake and accept the loss of the small breakfast fee instead of annoying your guests as they check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, Thank you for sharing your recent stay at the Mercure Bangkok Siam. I was delighted to hear that your visit was an enjoyable one, however I regret that the check in experience did not meet your expectations. Be kindly informed that our front office team did follow the process according to the hotel policy, a passport / ID card will be requested from every guest who stay at the hotel to ensure that the right number of people will be register accordingly. Please accept my sincerest apologies for the inconvenience that you encountered. Guest satisfaction is our main concern and I can garantee that training among the team will be conduct again to prevent from similar incident in the future. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you again and better serve you. Sincerely, Raphael Hirsch General Manager

Peter Couples - 11/03/2019 AccorHotels certified review
« High satisfaction »

Well everything was fine - very good service/room/breakfast buffet compared to the room rate. The pool area is nice and so is the fitness room. The location is very convenient to BTS National Stadium and the shopping malls. The room and the bathroom is a bit basic (like in all Mercure hotels), the A/C should ideally be less noisy, but again we were satisfied, will be happy to recommend the hotel and come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We very much appreciated your kind words with our services and hotel facilities. Thank you for bringing your concern up to my attention regarding the air con issue. I have addressed your feedback to the concern department to fix the issue. Your satisfaction is our best reward and we strive every day to provide the best service to our guest to make their stay a memorable one. Again thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Anonymous Business - 10/03/2019 AccorHotels certified review
« Clean, comfortable, in very good location »

Hotel was situated very conveniently in the city, close to major public transport modes and shopping areas. Hotel room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I was delighted to hear about your very comfortable experience with us. The convenient location in the heart of Bangkok City is indeed one of the best for shopping lovers. I am very happy to know that you had an enjoyable stay and that you did appreciate the cleanliness of the room. Your satisfaction is our greatest reward, thus I will share your valuable feedback among the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Joe F. Couples - 10/03/2019 AccorHotels certified review
« Good Location but shared with other hotel »

Great location, staff a bit aloof, shared with other hotel which was half the price per night. Nice 7/11 shop. Did not eat breakfast. Rooms clean and tidy, mini bar expensive, no one will use because the 7/11 is cheaper? Held bags for us until we left which was nice. Mix up with the airport taxi, it is all a bit of a free for all. Security guard got us the taxi in the end. This process could be better. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am glad to read about your overall good experience with the tidy and clean room. Your compliments have been shared to the concerned department as your satisfaction is our best reward and are consider as great encouragement. Also, I appreciate you take the time to share your constructive feedback regarding your departure experience. Be kindly informed that the hotel does not have agreement with the local taxi company, therefore our bellmen team are assisting our guest to call taxi from the street. Again thank you for sharing your experience, and I hope that the unfortunate issue that occurred will not deter you from staying with us in the future. Sincerely, Raphael Hirsch General Manager

Couples - 10/03/2019 TripAdvisor review
« Pleasant stay at Mercure Bangkok Siam »

The hotel has excellent location next to the BTS National Stadium and the shopping centers. The room was fine and met our needs to our satisfaction. The breakfast buffet was very full and service excellent. The small pool area is fine and so is the fitness room on the 29th floor from where there is a fantastic view of Bangkok - day and night. Really impressive. This is no de-luxe hotel, but a very good standard *** hotel with excellent match between room rate and price. We will be happy to come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Global44343192640, What a nice review, thank you for taking the time to share your recent visit at the Mercure Bangkok Siam. It is very delightful to read about your pleasant stay, it was nice to hear that you enjoyed the excellent location convenient to access by public transportation and surrounded by the main shopping malls of Bangkok. I enjoyed reading your wonderful experience at the breakfast buffet as well as your experience at the rooftop pool on the 29th floor where you can enjoy the fantastic view of Bangkok City. Again, I am so glad that our service met your expectations and I look forward of welcoming yo;u again for your future visit in Bangkok. Kind regards, Raphael Hirsch General Manager

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