Mercure Bangkok Siam

Dear Patrick, Thank you very much for your wonderful feedback regarding your recent fantastic experience with us at the Mercure Bangkok Siam. Your compliments with the helpfulness of the team have been shared among the team. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Once again thank you for sharing your great experience with us, and we very much look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

Dear Nicol, We very much appreciate your comments regarding your stay at the Mecure Bangkok Siam. Guest experience is our prime concern and hearing about your overall good stay is our best reward. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous onvery much look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

Dear Valuable guest, Thank you very much for your lovely review and for choosing to stay with us. I was delighted to read that your stay was so enjoyable and that our excellent customer services meet your expectation and made your stay a memorable one. I have shared your great compliment with all the teams and we very much look forward to continue to exceed your expectations. We look forward to welcome you back again soon at the Mercure Bangkok Siam. Sebastien Slamon General Manager

Dear valued guest, It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment are appreciated by us all, and we are very pleased to read about your overall good experience. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Dear Mr. s., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our Bellteam. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am terribly sorry to hear that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Salmon Sebastien General Manager

Dear Ms. L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that in room AC experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Salmon Sebastien General Manager

Dear Vebjorn, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared with our teams. I have taken good note of your deposit concern and can confirmed that our team member did contact the bank to cancel the 2000THB deposit. The amount might be released very soon, please contact me t an convenience time for additional information. Once again, thank you for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

Dear valued guest, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. Your compliment regarding our staff are greatly appreciated by us all. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Thank you again for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

Dear Glynis, Thank you very much for your lovely review and for choosing to stay with us. I was delighted to read that your stay was so enjoyable and that you were satisfied with our team at the Lounge and room condition met your expectations. We very much look forward to continue to exceed your expectations and that you will continue to choose to stay with us at Mercure Bangkok Siam for many more future visits to Bangkok. Warm regards, Sebastien Slamon

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I would like first to thank your for your thoughtful feedback, and sincerely consider your concern and please allow me to express my sincerest apologies for the inconvenience as it has impacted your experience with us. In spite of it I am happy to read about your such positive feedback concerning our room service and staff attitude. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Salmon General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Salmon General Manager

Dear Mr. JohnHutchins, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager