Mercure Bangkok Siam 4 stars

TripAdvisor rating 4.5/5 2,718 reviews
Mercure Bangkok Siam
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Room 1

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Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Our accommodations

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

Superior 1 Queen Bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 Queen Bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 2 Single Beds

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite 1 Queen bed

  • Max. number of persons: x2
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Photo non contractuelle / Strictly non binding

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE CLUB LOUNGE

Photo non contractuelle / Strictly non binding

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 146 m²

  • Maximum capacity: 42 people

  • Maximum banquet capacity: 100 people

Find out more
Mercure Bangkok Siam Meeting Room

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,964 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,718 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Very pleasant stay

TripAdvisor rating 4.5/5

yeoi2017 Friends getaway - 16/04/2019 TripAdvisor review

As always, your hotel is my choice of accommodation in Bangkok. Ideal location, very friendly staff at reception, restaurant, concierge, house keeping and lounge and level 9 bar. Do continue to maintain good service level!

Perfect location for a city trip

TripAdvisor rating 4.5/5

Dreamer38018222432 Couples - 15/04/2019 TripAdvisor review

Located right at the BTS Sky Train station "National Stadium", it's easy and cheap to get there to and from Suvarnabhumi airport (Airport Link and then BTS). There's also a 7-Eleven right on the ground floor in the building which is perfect for getting enough hydration before and after a day trip and anything one needs around the clock. The BTS also offers a lot of options to get around comfortably and at low expenses, such as to Sathorn pier to catch the river boats to go see the different sights. At the same time it's walking distance to Siam square where a lot of shops, malls, restaurants are just at your doorstep. The MBK mall, for instance, is literally only like 3 minutes away walking distance with an insane number of shops and food courts inside. The odd thing about the hotel room was that there was no hand soap provided so we just used the shower gel instead... There was also no free bottled water provided in the room, which, from experience, is usually included in other hotels. Otherwise, everything was fine - breakfast has both Western and Thai cuisine to offer with daily variations in the choice of dishes served.

Nice central hotel with good service

TripAdvisor rating 4.5/5

Mobile67898982467 Family - 15/04/2019 TripAdvisor review

The hotel has a great central location and is on top of Ibis hotel, so it has very nice veiws of Bangkok from the rooms. Further theres is a good sky bar with swimming poole and fittness. Only downside is some noise from the aircondition.

Good Location, Clean Room but Shower experience is the let down

Customer review rating 4.4/5

Daniel C. Business - 12/04/2019 AccorHotels certified review

Everything's good but the shower ... Please increase the water volume is a BIGGGG disappointment.

Dear Daniel C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive constructive feedback, thank you for bringing up your concern to my attention. I seriously took note of your unfortunate experience and have share your feedback with the concern department. Your feedback are precious for our service improvement, I am sure that your comment will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Disappointing

Customer review rating 4.4/5

Nick F. Couples - 12/04/2019 AccorHotels certified review

Unfriendly staff. Not interested in heloung guest with any questions.

Great stay as 2nd time visit

Customer review rating 4.4/5

Bernice Friends - 11/04/2019 AccorHotels certified review

It was very pleasant stay with you all. All the arrangement are perfect especially the small decoration in the room for my friend's birthday. The only thing I would like to highlight is that the glass door for bathroom cannot close properly and the water will flow outside. Other than that, everything was great!

Great service and great location

Customer review rating 4.4/5

Ben W. Business - 10/04/2019 AccorHotels certified review

I’m very happy with my stay experience with your hotel. Actually twice at your executive floor and likely another one coming soon. Keep up the good work.

Good

Customer review rating 4.4/5

James B. Friends - 08/04/2019 AccorHotels certified review

Good services provided at the front desk counter

Dear James B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for praising my team with such a rewarding feedback. I am very happy to read your satisfaction and that the team members were able to make your stay memorable. I am sure that this great feedback will serve as a motivation to all the team members in servicing our customers. Thank you again for sharing your experience, and we look forward to welcome you back again. Warmest regards, Raphael Hirsch General Manager

Great hotel

Customer review rating 4.4/5

Henry Friends - 05/04/2019 AccorHotels certified review

Great hotel in a great location. Everything was very clean and the room top infinity pool was a amazing! Great place to cool off from the Bangkok heat. The staff was also very friendly.

Dear Henry , We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared with our teams. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Raphael Hirsch General Manager

Location Great - Fabulous Stay

Customer review rating 4.4/5

Anonymous Couples - 05/04/2019 AccorHotels certified review

Excellent Stay, helpful staff, comfy room with an awesome view right & located right next to station

Dear valued customer, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am happy to learn your overall satisfaction and excellent stay with us. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our teams Thank you for sharing your experience with us and we look forward of welcoming you again soon. Yours sincerely, Raphael Hirsch General Manager

All staff are very nice and helpful

Customer review rating 4.4/5

W. C. H. K. C. Friends - 05/04/2019 AccorHotels certified review

The lobby receptionist, I forgot her name, is very nice and helpful, explained the rules for us and recommended the nice restaurant for us. And the bell service are very good and helpful. It's very good hospitality experience and I would like to recommend this hotel to my friend. Mercure Siam should be my first choice when I stay Thailand. Thank you very much. See you next time.

Dear Kary , We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared and needless to say, we are proud of our team and appreciate hearing from our clients the wonderful attention to detail they give, making our guests feel taken care of and special. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Raphael Hirsch General Manager

Ms c.

Customer review rating 4.4/5

Chris C. Couples - 05/04/2019 AccorHotels certified review

Nice location and BTS nearby. Staff very helpful and friendly.

Dear Chris c., Thank you for giving us the opportunity of welcome you at the Mercure Bangkok Siam. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. I will share your comments with our team. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we look forward for your next holidays in Bangkok Yours sincerely, Raphael Hirsch General Manager

Bangkok near Nationa Stadium BRT Station

Customer review rating 4.4/5

Bh L. Families - 03/04/2019 AccorHotels certified review

Quite an expensive stay, but well worth the money, the cleaning crew upkeeped the room very well. But the staff are rather cold, Bangkok people on the streets seemed to have lost their Friendliness, but this should not be happening in 4 star hotel.

Dear Buan-Heng L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for sharing your thoughtful feedback regarding your recent experience, and I appreciate your compliment toward our housekeeping team. Your satisfaction is our best reward and I have shared your compliments with the concerned team. Also, I was concerned about the impression provide by our staff, I can guarantee that we usually received positive feedback regarding the friendliness of the staff. Please accept my sincerest apologies for the unfortunate situation you have been through, your comment has been shared among the team to prevent from similar situation occur again in the future. Thank you again for sharing your experience, and I hope you will give us the opportunity of welcoming you again soon to demonstrate our commitments Warmest regards, Raphael Hirsch General Manager

Great Location & Staff.

Customer review rating 4.4/5

Sha Families - 02/04/2019 AccorHotels certified review

Great location and friendly staff. Only opportunity is a bigger spread for breakfast.

Dear Sha, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Unpleasant welcome

Customer review rating 4.4/5

Gold M. Business - 02/04/2019 AccorHotels certified review

I had to queue for check in as there was no special line for Accor members, neither did anyone ask me if I was. There was only 1 front desk officer. My complimentary drink could obly be a soda or coffee or beer. Nothing special there. My room’s A/C was not cooling and someone came to fix it together with a bellhop (I suppose). The bellhop was very rude and argued with me that I should just be patient and it would cool in the evening. I had been waiting from 10AM to get in my room after my flight. I went to the mall to kill time and came back at 4pm - and the room was HOT! I had to insist to be moved as the bellhop was being very rude and combative. Even the TV remote was not working. He said I had to stand up and change the channel from the TV. It was a horrifying welcome! I will never book here again.

Dear Mrs. M., First I would like to thank you for taking the time to share your recent experience at the Mercure Bangkok Siam and for giving the opportunity of welcoming you. Sadly, I just learned about your disappointing visit it and sincerely regret that our service failed to meet your expectations ; it appears that missteps from our side occurred and brought seriously your satisfaction down. I acknowledge that what you have experience is definitely not the service that we provide to our guest especially not to our members. Although, what you have experience in the room and with our staff is doubtless unacceptable , kindly allow me to remind you that as a Accor Plus Silver Member “early check in” is not part of your benefits. Therefore, our staff gently emphasized your situation and offer an early check in before 14h00 as a good gesture. I am very concern with your experience and understand your frustration, note that your case has been shared among the Management team to lead further investigation in order to fix the issue experienced and to avoid similar occurrence in the future. I can assure that there is nothing more valuable than our guest’s satisfaction, therefore your feedback is precious to us; and what you have experienced is certainly not what we are proud of. We always strive to value our customers and understand how important it is to offer exceptional service. Thank you again for bringing up your unfortunate experience to my attention and we do hope that in spite of the incident you will give us the opportunity of welcoming you again and better serve you. Sincerely yours, Raphael Hirsch General Manager

FANTASTIC LOCATION AND COMFORT

Customer review rating 4.4/5

Tiger N. Families - 01/04/2019 AccorHotels certified review

The hotel reception was always clean and tidy with friendly reception. The rooms are tastefully decorated with a comfortable and quiet presence. Breakfast was fantastic to wake up to. The location of the 711 and the MBK mall is a huge benefit. The concierge was very helpful and went out of their way to ensure the guests were taken core off.

Dear TIGER N., Thank you for taking the time to respond to our guest satisfaction survey. Your beautiful feedback and great compliment toward the comfort of the room, the fantastic breakfast and the amazing location is appreciated by us all. I was also, so thrilled to read your very kind words toward our friendly concierge team, the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Sincerely, Raphael Hirsch General Manager

Comfortable stay

Customer review rating 4.4/5

Jacqueline T. Friends - 31/03/2019 AccorHotels certified review

The room was lovely and comfortable. The location of the hotel was good too as it was near popular shopping malls and also close to the subway station.

Awesome first experience in Bangkok

Customer review rating 4.4/5

Azizi Families - 31/03/2019 AccorHotels certified review

Mercure is situated at a very strategic location. Walking distance to the famous shopping malls MBK, Siam Discovery, Siam Center, Paragon Siam. The BTS station (light rail station) is right in-front of the hotel making more convenient . Mercure is a family friendly hotel that caters for the need of their guests. Service is attended promptly. There is a 24hrs convenient store (Seven-Eleven) at the GF of the hotel that help guest to find almost eveything in the middle of the night especially when you have teenagers.

Wonderfully

Customer review rating 4.4/5

Pawantee T. Families - 29/03/2019 AccorHotels certified review

The hotel is located in front of the BTS station and close to the shopping center , clean rooms, good staff.

Satisfied

Customer review rating 4.4/5

Anonymous Families - 28/03/2019 AccorHotels certified review

Good location, staff n service very good

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is delightful to hear about your overall good experience and I am pleased to learn that the friendliness and the service of our staff did meet your expectations. I would be grateful if you have a spare time, to submit your feedback on TripAdvisor by following the link: http://bit.ly/14MmHIP . Thank you again for sharing your experience, and we look forward to welcome you again for your future visit in Bangkok Sincerely, Raphael Hirsch General Manager
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