Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

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4.5/5 2,372 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Deluxe Privilege Club rooms are located on the 24-27 floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,228 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,372 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Carla W. Couples - 19/04/2018
« Mercure Siam the best option for Bangkok »

We have been booking Mercure siam since years due to the service kindness and perfect location...It doesnt matter if you are in holidays or in a Business trip..Mercure siam is improving itself to compete with other hotels in the area and giving the best service you can expect...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla, We do really appreciated to have you here again and to read about your very kind and positive feedback. I am very happy to learn about your entire satisfaction with your staff and service improvement. The best part about our hotel is our people as they strive to provide the best to ensure a memorable stay to every guest. Your lovely feedback has been addressed to our teams and are greatly appreciated by us all . All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you again for your returning an great comment, we very much look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Gert R. Couples - 19/04/2018
« Unsatisfied helpfullness »

In our booking has mentioned early check in before noon, but unfortunately we had check in earlier than that, your staff has not tried to help us to find another solutions and not willing to give us a call once the room is avaialble for check in, she asked us to come back and ask again later. No welcome drink when we checked in .....

AccorHotels certified review
Anonymous Families - 18/04/2018
« great hotel in an excellent location »

the room was great with views over the city. The breakfast food selection was excellent. The check in and check out process was fast and easy. would recommend to friends and stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you very much for your generous comments. Ia m very happy to learn about your entire satisfaction with our service and staff. Your great compliments with the breakfast buffet offer have been shared to the Chef and teams. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Once again thank you for your kind words and for recommending our place. With the team we all look forward to welcome you back again in the near furture. Yours sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Patrick Friends - 18/04/2018
« Fantastic »

Good experience. Front desk was very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, Thank you very much for your wonderful feedback regarding your recent fantastic experience with us at the Mercure Bangkok Siam. Your compliments with the helpfulness of the team have been shared among the team. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Once again thank you for sharing your great experience with us, and we very much look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Nicol Business - 18/04/2018
« Convinient location »

Good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicol, We very much appreciate your comments regarding your stay at the Mecure Bangkok Siam. Guest experience is our prime concern and hearing about your overall good stay is our best reward. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous onvery much look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Christopher M. Friends - 18/04/2018

Hotel is nice, room is very clean. Excellent costumer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable guest, Thank you very much for your lovely review and for choosing to stay with us. I was delighted to read that your stay was so enjoyable and that our excellent customer services meet your expectation and made your stay a memorable one. I have shared your great compliment with all the teams and we very much look forward to continue to exceed your expectations. We look forward to welcome you back again soon at the Mercure Bangkok Siam. Sebastien Slamon General Manager

AccorHotels certified review
Sornnarong C. Couples - 17/04/2018
« I love Mercure BKK Siam »

nice location and good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment are appreciated by us all, and we are very pleased to read about your overall good experience. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

AccorHotels certified review
Anthony S. Families - 16/04/2018
« mr »

luggage boys at ground floor were vey helpful and polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our Bellteam. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am terribly sorry to hear that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Salmon Sebastien General Manager

TripAdvisor review
Business - 16/04/2018
« 4 star hotel »

hey, i feel bad if the room standard facilities was NO slippers, NO tooth brush(after i get the tooth paste is bad.), and the room shower water was very weak, less water come out. i have complaint this to the Duty Manager Ms. Jitlada Kitisriworapan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andylee0514, Thank you for taking the time to submit a review following you recent stays with us in Bangkok. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience and to ensure our service timings are up to the standards. In the meantime thank you for choosing to stay at Mercure Bangkok Siam and I hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Best Regards, Sebastien Salmon General Manager

AccorHotels certified review
Anthony L. Friends - 15/04/2018
« Block my credit card and not refund for more than a week »

The hotel have blocked my credit card amount and asked me to pay with cash, they promised will released the blocked amount within a week but yet it still blocked more than the time flame.

AccorHotels certified review
Anonymous Families - 15/04/2018
« Great Location if you love shopping in MBK »

Everything is just simply.Some room the air-condition still not working well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that in room AC experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Salmon Sebastien General Manager

AccorHotels certified review
Vebjørn Friends - 14/04/2018
« The hotel standard was very good, nice rooms, and also a good beakfast selection. »

It was a nice and relaxing hotel, and the breakfast was good. However, the deposit is still not refunded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vebjorn, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared with our teams. I have taken good note of your deposit concern and can confirmed that our team member did contact the bank to cancel the 2000THB deposit. The amount might be released very soon, please contact me t an convenience time for additional information. Once again, thank you for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Aaron M. D. Families - 13/04/2018
« Good service and very polite staff »

Friendly and hoapitable

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. Your compliment regarding our staff are greatly appreciated by us all. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Thank you again for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Glynis Couples - 13/04/2018
« Very pleasant. »

The Privilege Club was very nice. The rooms were clean and in good condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glynis, Thank you very much for your lovely review and for choosing to stay with us. I was delighted to read that your stay was so enjoyable and that you were satisfied with our team at the Lounge and room condition met your expectations. We very much look forward to continue to exceed your expectations and that you will continue to choose to stay with us at Mercure Bangkok Siam for many more future visits to Bangkok. Warm regards, Sebastien Slamon

AccorHotels certified review
Mr. B. Couples - 13/04/2018
« Good hotel »

Swimmingpool-area is too small, only 7-8 persons can stay there. Breakfast very okay, and roomservice very satisfied. All in all very friendly and helpful staff on this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I would like first to thank your for your thoughtful feedback, and sincerely consider your concern and please allow me to express my sincerest apologies for the inconvenience as it has impacted your experience with us. In spite of it I am happy to read about your such positive feedback concerning our room service and staff attitude. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Umar Couples - 11/04/2018
« Great hotel »

The hotel staff were amazing. We were always greeted with hellos and smiles

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Salmon General Manager

AccorHotels certified review
Lior R. Families - 11/04/2018
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Salmon General Manager

AccorHotels certified review
Phil H. Couples - 10/04/2018
« Anticipated a good stay but it was great. Will be staying here again. »

Great location, all staff super-friendly and efficient, nice room, excellent breakfast and good value. What more could you want!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. JohnHutchins, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Anonymous Friends - 09/04/2018
« Satisfactory. »

The hotel room was comfortable, not too big but good enough. However, the drainage in the shower cubicle was not good. The water could not flow into the drainage properly and pooled in the cubicle instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

AccorHotels certified review
Jessiesee Families - 09/04/2018
« happy »

clean and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However,I am terribly sorry to hear that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

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