Hotel - Mercure Bangkok Siam
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Mercure Hotel

Mercure Bangkok Siam

927 Rama 1 Road Wangmai  Pathumwan 
10330  BANGKOK
THAILAND

2,120 reviews
TripAdvisor Rating Based on 2,120 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • SURVANABHUMI INTL
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Deluxe Privilege Club rooms are located on the 24-27 floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,470 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,120 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 18/08/2017
« A short stay »

I always stay here if I have a meeting in town. It's very convenient because it's next to BTS station.

AccorHotels certified review
Lm Families - 18/08/2017
« Very confortable and very well located »

Great Location. Excellent hygiene Public transport right outside the door (Skytrain right outside door) High level comfort (A good mattress) Very good wifi With a 7-Eleven store at the entrance With a currency exchange shop next door (very favorable exchange rates) Area with heavy traffic. Transportation by taxi at peak hours becomes quite slow.

AccorHotels certified review
Kimberley Couples - 16/08/2017
« Accommodation okay, food awful, service miserable »

The room was good and location was good. The customer service staff were miserable and didn't smile at all. The restaurant staff were clearly not trained as F&B properly - the waitress didn't even know to ask how a person would like a steak done. The food was some of the worst I have ever had in my life. On one evening we went for dinner at the restaurant and ordered a nasi goring and an "Australian" sirloin. We had to prompt the waitress that we wanted it medium. It arrived and looked VERY well done on the outside but was completely raw inside. I suspect the steak was frozen which is why it had cooked through at all. I also don't believe it was Australian sirloin as the colour wasn't right. I am Australian and it is incredibly offensive that you would advertise a product as Australian and deliver such an atrocious meal. Its a terrible advertisement for my country and you should be ashamed. If you cannot source, train your staff to serve it, and properly cook international food, then DO NOT offer it. I sent the meal back and it returned still very undercooked. It was completely unappealing and I didn't eat it. To top the awful experience off, we also had a maintenance person vacuuming the restaurant around us. And on another occasion the floor was being tiled while diners were moving in and out. Surely there are better times to schedule maintenance activities? Further to this - the English competency of your staff was terrible - in an area of the city where most travelers would be tourists, and most people speak some English - it was very noticeable. Its also very offensive to put my husbands name as the main booker, when it was MY name on the original booking and paying the money. The bacon at breakfast was also very stingey - we stayed at two other hotels in Thailand during our trip and your hotel was the only one who served a single piece only when egg was ordered. Very strange! Your Executive Chef should be replaced immediately! Incredibly disappointed by the experience and had expected more from a Mercure.

AccorHotels certified review
Jamie N. L. Families - 15/08/2017
« Comfortable and enjoyable. »

Love the swimming pool. Staffs are kind and helpful. Room is comfy. Room decoration is very modern and cool. Great view from window. The sound of AC is quite noisy at night that we find it hard to sleep well.

AccorHotels certified review
Woody Couples - 15/08/2017
« "Double standard" treatment »

My husband and I stay at Mercure during our recent BKK trip. Check in on the 25th floor which was the executive lounge. As the weather was hot I took 2 bottles of mineral water plan to drink later in the room. But was told by the staff that I'm not allow to bring out. So in the end we finish one of the bottles n put back the other bottle. During my stay there, I saw other tourists brought out the mineral water and the staff didn't mention anything. This happen not only once but a few times. I was not very happy when I saw this. How can Mercure staff treat us differently.

AccorHotels certified review
Ed L. Solo - 15/08/2017
« excellent hotel for business or leisure, spacious enough to unwind or to work »

End to end experience was great, from check-in to check-out. If coming by train, you will have the carry the luggage down the stairs from the BTS but on the way back you can use the escalator. Check-in was a breeze, I was coming at night, so no need to store the luggage but I am sure they would be gracious enough to let you check in early. Rooms are bright and spacious, day bed on the side, nice tiled entry way, places to put your luggage and hide your shoes. Didnt find any slippers though unlike other mecure hotels, so you will need to buy your own from Daiso if you want them. Carpets look clean enough. Complimentary water is a great but its the cap type so once you open it, you cant seal it, guess its for brushing your teeth. Bath room is nice and bright, towels are clean, toilet paper good be a bit thicker but it typical asian toilet paper so cant really complain. Housekeeping does a good job at cleaning the bathroom and making the bed. I met the house keeper, very nice and friendly, they soldier through the room to clean. Vacuuming the carpet could be a little better but clean enough. Breakfast spread is a good variety, lots of good local fruits, caters for westerners and asian and vegetarians. A bit bland in some dishes but I consider that a healthy thing. Didnt get to use to the pool and gym although I planned to spend a lot of time there, there was some maintenance during my stay. Could have done with a guest laundry self service, but Wendy's laundry around the corner took care of most of my laundry needs. Overall, good amenities, good food restaurants, great service and great location

AccorHotels certified review
Patricia W. Solo - 15/08/2017
« Ok »

Checkin takes soooo long - even after you have doen your check in on line. Check out takes too long also. Other hotels do not have this problem. One lift was not working so can take a while to get to and from you room with only one lift. Room good, bed really comfy.

AccorHotels certified review
Nikki S. Friends - 15/08/2017
« Always feel comfotable to stay with Hotel Mercure all over the world. »

A comfortable and cozzi experiences to stay in Hotel Mercure. However, I think the hotel should offer some privileges for those loyal customers. Like personalized greeting or free late check out etc..

AccorHotels certified review
Rod B. Solo - 14/08/2017
« Awesome, as usual »

I stay here often, never a problem.. one of the best hotels in Asia...

AccorHotels certified review
T. W. Business - 14/08/2017

nice place and kindly staffs

AccorHotels certified review
Pattarakorn S. Business - 13/08/2017
« Nice Hotel & Friendly Staff »

Hotel has a really good location. Excellent service by your lovely staffs. One thing that I would like you to check is about online check in service. I put a request about Latex Pillow upon doing online check in process but it wasn't set up in my room. I'm not sure, it show on your system or not. And I did not remind the staff upon check in as I hurry to go out for a meeting. But it's ok anyway. Just would like you to double check the system. The hotel room is nice as always. Thank you.

AccorHotels certified review
Lin Families - 12/08/2017
« Great »

Great services & good place for stay

AccorHotels certified review
J. P. Couples - 12/08/2017
« Attentive »

My wife is very sensitive with allergies to dust, have severe asthma and we are both light sleeper. Your staff said they did deep cleaning of the room and checked on us if the noise level were okay the first morning. That was a very nice gesture.

AccorHotels certified review
Archisue Couples - 12/08/2017
« Enjoyable stay! »

Mercure Bangkok Siam is conveniently located within a few minutes walk to BTS National Stadium and opposite MBK Center. We had a Superior Queen room on the 28th floor with a great city view. Room was very comfortable with good housekeeping. Areas for improvement: 1. Improve bathroom water drainage - Water ponding after shower. 2. Limited food choices for buffet breakfast.

AccorHotels certified review
Tin N. Business - 10/08/2017
« so-so »

Everything was good except for the breakfast. This was the first time staying at your hotel in Bangkok and how I knew that I had to order from the table with a piece of paper. I went to the egg counter, a chef almost yell at me and shown his uncomfortable. It also happened to other guests. I might understand that there was something happened to that chef but keep in mind you were not allowed to yell at your guests for any reason.

AccorHotels certified review
Yee W. L. Couples - 10/08/2017
« Comfortable and rest assured! »

My wife and I enjoyed our stay very much. Everything works in the room, apart from missing some very basic toiletries such as cotton buds and disposable comb. A highly recommended place to stay around city centre, just 5 minutes walk away from all the major shopping malls.

AccorHotels certified review
Julie &. J. R. Couples - 07/08/2017
« Very Nice »

Good sized rooms, quiet, good buffet breakfast & good dinners. Staff very polite. Very clean.

AccorHotels certified review
Alex Business - 07/08/2017
« Continually changing Mercure Bangkok Siam »

This being my nth stay at the hotel, I notice that there are fewer and fewer staff serving the 9th floor lobby, causing some delays in check in and check out. The staff at the lounge is also understaffed especially during the breakfast and happy hour timing as 1 staff during those periods is insufficient to handle all the tasks- it is akin to a single cabin attendant serving an entire Boeing 777 airplane. Otherwise, the gym remains the best feature (apart from location), but I would suggest placing some yoga mats as some other guests and myself also would like to do some stretching and would end up doing it on the floor. Some of the food served during happy hour also could be improved- such as the sashimi (difficult to consume and a peculiar choice) and vegetable sticks (lackluster appearance). I look forward to my next stay and what would be improved by then.

AccorHotels certified review
Helmi W. W. Business - 06/08/2017
« Mercure siam best »

Awesome

AccorHotels certified review
Zacaria A. Families - 05/08/2017

Hotel is conveniently located near the major shopping centers. Bed is comfortable and room is spacious enough. However 2 things i like to highlight. For a 4 star hotel i am surprised that no toothbrush and toothpaste is provided. Also there is no room sandals provided. I have to buy all these things from the 7-eleven & MBK Mall. Another thing to highlight is the breakfast menu which the variety is almost the same everyday for the 3 times breakfast that i eat at the 8th Restaurant.

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