Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

4.5/5 2,641 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,753 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,641 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Eddie A. Families - 18/01/2019 AccorHotels certified review
« Fantastic »

Fantastic location highly recommended. We had VIP access to a special floor where the kids loved the view and food. Thank you Eddie

N. D. Families - 16/01/2019 AccorHotels certified review
« happy »

Family is happy overall. Thanks for the upgrade and the use of the executive lounge

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. N., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive genuine feedback from our customer. I was delighted to read that you had a overall good experience an that you enjoyed your family time. I will share your comments with our team. Your comment will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward of welcoming you again for your future visit in Bangkok Warmest regards, Raphael Hirsch General Manager

Wafaa Families - 15/01/2019 AccorHotels certified review
« A choice to consider »

Well the reception were welcoming. The Executive suite was nice . The bathroom great . The lighting though needs a little bit adding. Please add trash bin and mirror in the living room as well . The breakfast although had many options but I wasn’t sure . The eggs had a smell to it . The spaghetti was ok . The pool area was really tight and not enough chairs . It was right in front of train station and that was great . And it’s walking distance to mbk and Siam discovery. The executive lounge was really really small but efficient. Need to extend hours to 6-11 at least and keep the pool 24 hours . We come late from and it would be closed . That’s a really down point .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wafaa , Thank you for giving us the opportunity to welcome you during you visit in Bangkok. I was delighted to read your genuine and constructive feedback regarding the areas we need to improve. I have surely well taken note of your precious comment and shared with the concern department for our service improvement. We always listen to our customers and try to take appropriate steps to further enhance the guests’ experiences. Please accept my sincerest apologies for the unfortunate issues faced. Again, Thank you again for sharing your thoughtful experience, and I and look forward to welcome you again to demonstrate our improvement i guest experience. Kind regards, Raphael Hirsch General Manager

Bill Friends - 15/01/2019 AccorHotels certified review
« Cozy hotel with excellent and friendly staff »

My second stay in Mercure SIAM. Warmly welcomed with my privilege as a silver member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill, We very much appreciate your returning and your comments regarding your stay at the Mercure Bangkok Siam. I was thrilled to read about the excellent service provided by our team to make you feel Welcome. We warmly appreciate you wonderful feedback and are very pleased to hear about your overall satisfaction. Thank you again for sharing your experience, and making the Mercure Bangkok Siam your first place to stay when you visit Bangkok. Warmest regards, Raphael Hirsch General Manager

Ycf Solo - 15/01/2019 AccorHotels certified review
« Overall satisfied with the hotel amenities and service »

Overall satisfied with the facilities, service and proximity to BTS and shopping centres. Downside was the room door when being closed can cause quite a loud slam which can heard rather clearly from inside the room when other guests closed their doors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ycf, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive and constructive feedback; thank you for bringing your concern experience during your stay to my attention. I have addressed your comments to the technician team to look into this issue and fix it. All along, we have been relentless in improving the quality of our services, therefore we always listen to our guest feedback. Thank you again for sharing your experience, and we look forward to welcome you again. Kind regards, Raphael Hirsch General Manager

Jake T. Business - 14/01/2019 AccorHotels certified review
« Nice, Cosy and Superb Location »

Overall, I had a pleasant stay at Mercure Bangkok Siam during the last week. The facilities are well-managed - Apart from one minor issue; the hot water of the shower is inconsistently too hot or too cold, even when I didn't move the tap placement. Otherwise, the hotel is one of the best stays I've had in Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jake T., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. What a great feedback. I am thrilled to know that you had a pleasant stay and that the location found you well. Also, I took note of your constructive feedback regarding your shower experience and I would like to express my sincerest apologies for the unfortunate inconvenience faced. I have raised up your comment to the technician to look into this concern and fix it accordingly. Once again, thank you for sharing your experience, and I look forward of welcoming you again to demonstrate our commitment in guest experience. Yours sincerely, Raphael Hirsch General Manager

Hk.l. Families - 14/01/2019 AccorHotels certified review
« very nice staffs »

nice service from staffs is highly rememberable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HK.L., Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared with our teams. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Raphael Hirsch General Manager

Wingy Business - 13/01/2019 AccorHotels certified review
« Great Location »

It was convenient this time around, great location, however, our room wasn’t cleaned properly when we got arrived. Found a couple of slices of pizza near the couch and air con didn’t seem to work properly didn’t seem cold. Cleaning can easily be missed, however, when you pay a premium price for your stay you have a higher expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wingy, Thank you for taking the time to share your telling us about your precious experience at the Mercure Bangkok Siam. It is pleasant to read that you enjoyed the great situation of our property and I humbly agree that our location is one of the best for shopping lovers. However it appears that a serious misstep from our side did occur your satisfaction, I was embarrassed and concerned to read about this unfortunate negligence , please allow me to express my deepest apologies. Although, what you have experienced is indeed not acceptable, I can guarantee that it does not reflect our brand standard and service at all; on the contrary we often got praise for the cleanliness. Again, nothing more valuable than our guest’s satisfaction, therefore your feedback is precious to us; we value our customers and understand how important it is to offer exceptional service. I have personally share your experience to the Housekeeping Managerfor immediate action to avoid similar issue in the future. Again, I appreciate your spare time to share constructive feedback and we hope you will give us the opportunity of welcoming you again and demonstrate our commitment to guest experience. Kind regards, Raphael Hirsch General Manager

Dk Families - 12/01/2019 AccorHotels certified review
« Fabulous “girls” holiday for Mum »

We booked 2 premier floor rooms for a short Mum-focused holiday. Mum’s in her 80s and felt thoroughly spoilt by your premier lounge ladies who catered to her every need. Thank you for a most memorable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DK, Thank you very much for your wonderful feedback regarding your recent stay at the Mercure Bangkok Siam. I was delighted to red about your fabulous experience and very glad to hear that you had a pleasant girls holidays. Thank you for your delicate compliments toward our dedicated staff at the Lounge, I have personally addressed your compliment to the team. We look forward of welcoming you again for another memorable stay. Warmest regards, Raphael Hirsch General Manager

K. C. L. Couples - 12/01/2019 AccorHotels certified review
« Wonderful »

Friendly staff, location was near MBK just few minutes walk..

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued customer, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am thrilled to read about your delightful experience with us, it is very pleasant to hear that you appreciate the friendliness of our staff as well as the convenient location within walking distance from the main shopping areas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Martin Couples - 11/01/2019 AccorHotels certified review
« Great Hotel »

The hotel is in a great location for transport links and sightseeing. Pool area could do with more sunbeds and the main restaurant food was a bit disappointing, but overall very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin , Thank you for taking the time to share your recent experience regarding your stay at the Mercure Bangkok Siam. I am very pleased that you enjoyed the location and the facilities of our properties. also, I appreciate your constructive feedback about the pool area and the food at the Eight restaurant . I have shared your comment to the concern department for further improvement. Your comment will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Anonymous Families - 09/01/2019 AccorHotels certified review
« It was a very good stay. »

Room cleaning was not done until the evening, but it was comfortable staying. The smile of the club lounge staff was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to read that you had a comfortable stay and that you enjoyed that friendliness of our staff at the Privilege Lounge. I have addressed your compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regard, Raphael Hirsch General Manager

Arki Families - 09/01/2019 AccorHotels certified review
« Comfortable »

Great location, comfortable room, halal corner in the breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arki , We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for your genuine and constructive comment. It was delightful to read about your comfortable visit with us. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Raphael Hisrch General Manager

Julia Friends - 07/01/2019 AccorHotels certified review
« Comfortable »

Staffs are kind, breakfast is delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am very pleased to hear that our staff did provide a friendly service to your and that you found our breakfast selection delicious.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Raphael Hirsch General Manager

Anonymous Families - 07/01/2019 AccorHotels certified review
« My family enjoyed our stay. »

Easy access to malls, shopping, restaurants, tourist spots, etc. The room was very cozy and we appreciate having adjoining rooms that connect. We were still able to have access to the kid's room without having to go out. Convenience store at the ground floor was quite convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. Your compliment regarding the comfort of the connecting rooms features as well as the great location in the Center of Bangkok are appreciated by us all. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Thank you again for sharing your great experience with us, and I look forward to welcome you back soon to the Mercure Bangkok Siam. Sincerely, Raphael Hirsch General Manager

Priscillia S. Friends - 06/01/2019 AccorHotels certified review
« Excellent service and the rooms are well kept. »

My husband and I, together with a coupled friend booked Mercure Bangkok Siam via our Corporate link from Singapore. The inquiry on the corporate rates was well attended to with very efficient response from your Group Director of Sales, Khun Orawan. For the price at the Queen room, we were very happy with the service rendered especially from your team at the private lounge, Jam, Fon, Mai, May. They were always so attentive with their cheerful smiles and greetings that made our day. The location was excellent, conveniently located right in front of BTS (National Stadium). Even the porter services at the Concierge was so polite when we have to leave our luggage there till we are being being pick up, and not forgetting the chambermaids who did our rooms at the 28th floor! I will not hesitate to go back there again on my next trip. Thanks to the team at Mercure !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priscillia, It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment with our service and accomodation are appreciated by us all, and we are very pleased to read about your overall good experience. More over your praises toward our team member Jam, Fon, Mai and May are well received and I was delighted to know that they did provide a dedicated service to you and your husband during your visit. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again S. for your next trip in Bangkok. Warmest regards, Raphael Hirsch General Manager

Couples - 05/01/2019 TripAdvisor review
« Nice centrally located hotel »

Plus items in this hotel are: privilege lounge with an outdoor terrace at 25th floor and rooftop swimming pool at 29th floor. We stayed 6 nights and enjoyed 3 times the sunset in these outdoor facilities.We selected this hotel as it is closest available from Accor hotels to the historical downtown with Grand Palace and temples. We were very pleased about service and facilities available in the privilege room.Noteworthy is also excellent bellman service - the only way to get metered taxi in Bangkok. For our returns from sightseeing we needed to pay up to 4 times the price for metered taxi..

Our hotel has responded to the review
Our hotel has responded to the review

Dear hannuFi, Warmest greetings fro the Mercure Bangkok Siam! Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us and that you liked the outdoor facilities such as the Privilege Lounge on the 25th floor and the Pool on the roof top 29th floor. Also, I was delighted to know that you spent a beautiful week and that you were happy with the convenient location in the center of Bangkok. Thank you for praising our bell team, we strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Thank you again for sharing your great experience with us, and I look forward to welcome you back again. Sincerely, Raphael Hirsch General Manager

K. E. H. Couples - 04/01/2019 AccorHotels certified review
« First impression very impressed with the front line. »

This is just a 1 nite stay. A better review would be for me to stay at the hotel a couple of more nites in the future. But overall very impressive with the whole environment. Impressed with the front line, F&B staff especially breakfast setup. Breakfast was to our liking and taste. F&B staff very attentive. The hotel situated just walking distance to the BTS is just fantastic. If you would ask me whether I would stay again at Mercure.It is a definite YES.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Patrick Y. Families - 04/01/2019 AccorHotels certified review
« Good Hotel to stay at Siam Centrevery »

Very happy with the stay.will recommend to friends and will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely , Raphael Hirsch General Manager

Daniel L. Families - 03/01/2019 AccorHotels certified review
« it was just ok »

House keeping wasn't up to par. Didn't replace with a new landry plastic bag after I've made use of it. The toilet legs were rather dim and no slippers in our room, however saw other hotel guest walking around with your hotel slippers- so double standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel L., First of all, thank you for taking the time to response to our guest satisfaction survey to share your experience at the Mercure Bangkok Siam. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience and to ensure our services are up to the standards. In regard to slippers amenities, kindly note that the hotel does provide it upon request, please allow me to express my sincerest apologies for this unexpected issue. I have personally addressed your comment to the Housekeeping Manager for our further improvement. In spite of it, I trust that this unfortunate experience will not deter you from staying with us again. We hope you will allow us to restore your confidence by having the opportunity to welcome you back in the near future. In the meantime thank you for choosing to stay at ibis Bangkok Siam and looking forward to hearing valuable information from you soon. Kind regards, Raphael Hirsch General Manager

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