Mercure Bangkok Siam 4 stars

The check in experience at the Executive Lounge was great. The staff in generally were all very friendly. The room was clean and comfortable though I did not get the same upgrade as last time. Need to improve the administrative of breakfast at the restaurant at the 8th floor. It was under staffed at peak hours as a few other guest and me were left waited at the entrance for a while. Limited choice for breakfast too.

Room is perfect size and amenities. Daily free sparkling water and soft drinks given, welcome fruits and drinks given even as a silver accorplus member. Great view from room was a nice surprise with a lounge sofa. Love the recycled glass bottles used for the daily free water instead of plastic. Breakfast spread is good but repetitive. Suggest giving option of a bar drink instead of breakfast. One for one happy hours at bar is a good deal. Great location within 5 mins walk to Siam Paragon!

Very convenient for entertainment. A very pleasant level of luxury. Helpful staff. Terrific view. Good value against rivals. We would definately stay again.

Room is good. Housekeeping good, but Pillows are too Low. Breakfast do need serious improvement. Not fresh and not much varieties. Coffee Machine spoilt easily. But I do like egg station.

The H/K who cleaned my room on my 2nd night didn't even clean my coffee spoon, still sticky but placed in place, no coffee replacement either, I had to call for instant coffee in the morning, luckily they brought it fast.

Disappointing stay. On my first night, was expected to change room due to aircon. Very warm and stuffy room. Should check the room before allocating to us. The techinicians did came and check on the aircon and mentioned that the aircon is in good condition. Will get cooler in around 10mins. After a while, receptionist called and ask us to change room. Should just let us know earlier. WiFi was down, and front desk expect me to go down and let them check. Shouldn’t it be them coming up instead??

Staff always had a smile. Service is attentive. Was surprised when staff came to room with a birthday cake & birthday decorations in the room.

AccorHotels - Mercure has always been consistent with good service and cleanliness, no matter which country you travel to. Bangkok was no exception. Arrived late into Bangkok at about 10pm. At that point, I even forgot that it was my birthday. When we arrived into our room, there was a cake and personalised birthday card! We did not mention anything to Accor or Mercure about it beforehand. Such a thoughtful gesture and I was personally moved by this. Thank you.

Location is the best, follow by the room was clean, nice and comfortable to stay. Super likes the coffee maker provided inside the room.

Staffs are Friendly, attentive and most of all make us feel like home Thank you!

2 nights in the center with an amazing vue on Siam before returning in Belgium. Really nice staff , great services. It's our favorite place to stay in Bangkok between our flights from province and out of the country.

The room is fine, the location is excellent but the food is too simple.. for breakfast there's no Thai food only standard food, so for me its too blend and standard.

The hotel was situated where it was easy for you to access to most of the fascinating area with MRT station in front of the hotel and the taxi is also easy available all the time. One of the prominent Mall is MBK which is just about 150m away. You can get most of the shopping needs here. The room is neat, nice and clean. The staff are helpful and friendly. I would considered to come back for this hotel if I were to visit Bangkok again.

The Hotel located on a place where it is not too busy and noisy. Transportation is very convenient. The MRT station is just in front the hotel. You can travel to most of the famous destination And there is also available of taxi all the time. There is a big Mall called BMK Mall which is about 150m away. You can do your shopping here. This Mall has a lot of shops for your convenient to buy things. The room is neat, nice and clean. There is a 7 Eleven convenient store on the ground floor. They sell quite a lot of things here. It is very convenient if you need anything that you forgotten to bring with you. I would like to stay in this Hotel if I were to take another trip to Bangkok. Good Hotel and reasonable price.

Came back to stay due to location and the brand. Very convenient from transportation, food, shopping and many more. If it rain only a short distance to BTS escalator and all the way to the airport rail and a cheap way to airport. Will definitely come back again to this lovely hotel as I miss them once I check out