Mercure Bangkok Siam 4 stars

TripAdvisor rating 4.5/5 2,758 reviews
Mercure Bangkok Siam
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+ 22 Services
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Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Currently, close to our hotel

Khao San Road, Bangkok, visit

From 01/01/2018 to 31/12/2019

At 2.3 km

Muay Thai kickboxing in Ratchadamnoen Stadium

From 01/01/2013 to 31/12/2019

At 2.7 km

Siam Museum, Bangkok, visit

From 01/01/2010 to 31/12/2019

At 3.9 km

Wat Pho - Temple of the Reclining Buddha, visit

From 01/01/2010 to 31/12/2019

At 3.9 km

The Great Palace - Emerald Temple, Bangkok, visit

From 01/01/2011 to 31/12/2019

At 4 km

Fortifications in Bangkok (Phra Sumen Fort), visit

From 01/01/2018 to 31/12/2019

At 4.3 km

Tour of Wat Arun

From 01/01/2010 to 31/12/2019

At 4.4 km

National Museum of Royal Barges, visit

From 01/01/2016 to 31/12/2019

At 5.2 km

Asiatique Sky, big wheel in Bangkok

From 01/01/2015 to 31/12/2019

At 5.5 km

ARDEL, Gallery of Modern Art, Bangkok, visit

From 01/01/2012 to 31/12/2019

At 14 km

Our accommodations

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

Superior 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite 1 Queen bed

  • Max. number of persons: ‌2
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Photo non contractuelle / Strictly non binding

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE CLUB LOUNGE

Photo non contractuelle / Strictly non binding

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 146 m²

  • Maximum capacity: 42 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,128 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,758 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good hotel in Siam Square

TripAdvisor rating 4.5/5

ShahrulAzaminA Solo travel - 13/06/2019 TripAdvisor review

This is the first time i stayed at this hotel for my Bangkok trip. The reason i chose this hotel because of its near to MBK, Siam Square and BTS station. I like its 9th floor lobby and you can easily find 7E at the ground floor. and i've tried the online check-in too but i think its not much different as you have to face the waiting game as well . . . .

F&B

TripAdvisor rating 4.5/5

Adventure114992 Family - 09/06/2019 TripAdvisor review

We had breakfast at The Eight Restaurant. The food was bland to the max. Even the simplest omelette .... And I brought a difference credit card. Receptionist insisted to have the card I used for booking. Not flexible at all - I already produced my passport, not sufficient?. And I already made payment to the bank - not sure what other problems I will face.

Basic hotel .Excellent location

Customer review rating 4.4/5

Gemini Business - 08/06/2019 AccorHotels certified review

Excellent location . Service is so so. Buffet breakfast not good

Excellent services and amenities.

Customer review rating 4.4/5

Jonathan N. Families - 07/06/2019 AccorHotels certified review

Friendly staff and concierge services. Will definitely stay there again when we visit Bangkok.

Nice hotel in bangkok

Customer review rating 4.4/5

Ronald Families - 06/06/2019 AccorHotels certified review

Near hotel with mall to mall in heart of bangkok. The bell boy very hepfull too when taxi metered sometimes not polite.

Buddy buying trip

TripAdvisor rating 4.5/5

JennyY773 Friends getaway - 06/06/2019 TripAdvisor review

Location good ,nice street food ,near MBK shopping centre, especially BTS just beside ,Really have very good staff especially jem ,mai,Fon and may. Guys keep up your good service .Nice to be a member of Accor hotel. Thank you very much .

Very comfortable stay.

Customer review rating 4.4/5

Ian C. Families - 05/06/2019 AccorHotels certified review

Place was very nice and the breakfast was great.

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for sharing your great experience, I am very pleased to learn that you liked many aspects our services such as the very comfortable room and the great breakfast buffet offer. Guest experience is our prime concern and hearing about your overall good stay is our best reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Raphael Hirsch General Manager

Not satisfied

Customer review rating 4.4/5

N. Families - 05/06/2019 AccorHotels certified review

There is no help for keeping our luggages meanwhile we are going to Huahin eventhough we had already stayed for 3nights (2rooms) at your hotel eventhough we are a regular member of Accor. No refill tissue for 2days when we stay

Dear N., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hotel provided assistance to our guest to keep their luggage after the check out, this service is offered to all guest and it is complimentary. The service to keep the luggage while you are enjoying a trip outside of Bangkok is also provided, however guest need to have a second reservation for their returning. At Mercure, we strive to provide a superior service experience for every customer especially when our member are concerned. I regret that our services were not up to your expectations. Your feedback is very important to us and rest assured that we are taking the appropriate measures to refresh training among our team for a better communication. Again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphael Hirsch General Manager

Great

Customer review rating 4.4/5

Jason M. Couples - 05/06/2019 AccorHotels certified review

Great location, clean room, friendly staff

Dear Jason M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Sincerely, Raphael Hirsch General Manager

Most likely will not stay at your hotel again

Customer review rating 4.4/5

Apple N. Families - 04/06/2019 AccorHotels certified review

Front desk is not as helpful compare to my previous stay with Novatel Siam. Already had my record as Accord Silver Card but despite me pre-alert again when ordering food via room service, upon making payment during check out, they didn't give me the discount I'm entitled, reason because I need to show the card before ordering... how can I show card via phone... Bed is too soft but housekeeper is very friendly and polite.

Dear Apple N., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret to learn about your unpleasant experience with us, however allow me to kindly remind you that according to the terms and conditions of the Accor Plus Membership , there is no discount applies to room service. I invite you to refer to the point 3.4, however you can indeed enjoy the 25% off on food and beverage for 1 person at the bar or restaurant of the hotel. At Mercure, we are looking for continuous improvement and hope to provide a high level of experience to every customer as we guest experience is our prime concern. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for your valued loyalty and we appreciate your sharing your concerns. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Raphael Hirsch General Manager

Comfortable

Customer review rating 4.4/5

Marvin Business - 02/06/2019 AccorHotels certified review

Quiet stay

Dear Marvin, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am so happy to hear about your quiet stay with us. With a spirit to serve, we take great pride in meeting your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Ok

Customer review rating 4.4/5

C. W. Couples - 02/06/2019 AccorHotels certified review

Enjoy n safe

Dear valuable customer,, Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Happy

Customer review rating 4.4/5

Ninpaseuth C. Families - 02/06/2019 AccorHotels certified review

Good location and convenient. 2 points of feedbacks: - exclusive room but the bed is queen size not king - ironing and ironing board should be upgrade same as ibis item.

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive constructive feedback. While the executive rooms are not equipped with king size bed, we do our best to improve our guest experience by providing additional amenities in the room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

A comfortable stay

Customer review rating 4.4/5

L. K. C. Families - 31/05/2019 AccorHotels certified review

- The service staff at 27th storey is very friendly and always smiling - Bath room light could be brighter for lady makeup and reading - Sofa bed is a bit hard for a good sleep

Dear Nicholas L., What a delightful review! Thank you for sharing your precious feedback regarding your recent stay at the Mercure Bangkok Siam. We warmly appreciate you wonderful feedback and are very pleased to hear about your wonderful experience. Thank you for praising our staff and their dedicated service to guests. The best part about our hotel is our people; I am very fortunate to work with such a special team. So all of your wonderful comments will be shared. Again thank you for your kind words and we look forward to welcome you again for another memorable stay. Best regards, Raphael Hirsch General Manager

Great

Customer review rating 4.4/5

Mike C. Solo - 31/05/2019 AccorHotels certified review

Friendly and helpful staff..clean and neat facilities and amenities

Dear Mike C, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. Your compliment regarding the cleanliness of the room, the efficiency of our teams and the great location are appreciated by us all. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Thank you again for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Raphael Hirsch General Manager
Customer review rating 4.4/5

Bhusagorn W. Families - 29/05/2019 AccorHotels certified review

I love the place and admire the location and best of all is the service!! I’m impressed with the bellman (sorry, can’t remember his name) but he is very efficient and attentive. Will be back next year. Cheers to you all, B.W.

Dear valued customer, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed the facilities and services of the property. Thank you for your extended comments to our bellmen staff. The best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Sincerely, Raphael Hirsch General Manager
Customer review rating 4.4/5

Anonymous Solo - 29/05/2019 AccorHotels certified review

Deborah’s message a few days before my stay was very helpful. I was able to request and receive a late check out confirmation before my arrival.

Dear valued customer, Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam. I was pleased to read bout your overall good experience and to know that you were happy with Ms. Deborah services. We always do our best to enhance our guest experience by meeting their expectation, and hearing about your satisfaction with our services is definitely our greatest reward. Your compliments have been shared to her accordingly. Again your feedback is very well appreciated and we look forward to welcoem you again for another memorable experience. Your sincerely, Raphael Hirsch General Manager

Not that good compare to the experience in Singapore

Customer review rating 4.4/5

Gavin C. Couples - 29/05/2019 AccorHotels certified review

Compare to other 4 stars hotel, Mercure is lack of many essential hotel stuff, like toothbrush, slippers, shoe pumping, razor blade, comb, etc.

Dear Gavin C., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphael Hirsch General Manager

Amazing hotel!

Customer review rating 4.4/5

Tramy P. Families - 29/05/2019 AccorHotels certified review

Amazing hotel with great location, service and food. The room is awesome too. Will come back again!

Dear valuable guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Your great feedback are appreciated by us all, we were delighted to hear about your amazing experience. Your satisfaction is surely an encouragement for all the team member and our greatest reward. Thank you again for sharing your experience, and we look forward to welcome you again for upir future visit in Bangkok. Warmest regards, Raphael Hirsch General Manager

Second stay

Customer review rating 4.4/5

Yezad Families - 28/05/2019 AccorHotels certified review

They did everything right in terms of service...we were 2 adults and 1 child. Only hotel to leave three bottles of water and make up the sofa bed for the 3rd person in my stay of 17 days across hotels over Vietnam and Bangkok. But the room stinked and the smell jus didn’t go off and after unpacking I was too tired to move rooms.

Dear Yezad, Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I sincerely regret to hear about the unfortunate situation experienced during your visit, I have immediately reported your concern to the concern team for prompt action. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rapahel Hirsch General Manager
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