Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

4.5/5 2,543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,462 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,543 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 18/09/2018 TripAdvisor review
« Fantastic hotel at prime location »

My family and I have enjoyed this hotel in the past and we shall be returning for the great location in the shopping center of Bangkok, spacious room, very good breakfast buffet and friendly, helpful staff.

Steven N. Business - 12/09/2018 AccorHotels certified review
« Room service need improvement »

No one picked up the room dining service call middle of the night despite that the counter staff help me to transfer the line. End up I have down 7-11 to buy instant noodles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun N., I would like first to thank you for your recent stay at the Mercure Bangkok Siam. I was very concerned to read about your disappointing experience of check in and room service. I took this issue seriously and immediately address your feedback to the FB Manager for further investigation. It is obviously a misstep from our side as we failed to fulfill your overall satisfaction, so please allow me to express my sincerest apologies . I can guarantee that what you have experience does not reflect our brand standard and service neither. Nothing more valuable than our guest’s satisfaction, therefore your feedback is precious to us; we value our customers and understand how important it is to offer exceptional service. I would very much appreciate to have more details regarding your visit, please do not hesitate to contact me at Se… . Again, Thank you for your support and I sincerely hope that in spite of this unfortunate incident, you will give us the opportunity to welcome you back again. Kind regards, Sebastien Salmon General Manager

May Y. Friends - 11/09/2018 AccorHotels certified review

Nice location friendly staff . However can improve in terms of cleanliness of the bedsheet n TOP up toiletries

Our hotel has responded to the review
Our hotel has responded to the review

Dear May y., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. I was concerned to learn about the issue faced with the cleanliness during your stay, please accept my sincerest apologies for the unfortunate issue faced. I can guarantee that we usually receive positive feedback concerning this area. I consider your feedback and have personally shared with the housekeeping Manager for investigation and further improvement. The voice of our customers is important for us in maintaining our high standards. Again, thank you for taking time to share your feedback and I hope you will give us the chance of welcoming you back again to demonstrate our commitment in guest satisfaction. Sincerely, Sebastien Salmon General Manager

Mwm Couples - 11/09/2018 AccorHotels certified review
« Excellent hotel »

Very good location, very comfortable, very corporates people, clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear MWM, What a such wonderful feedback regarding your recent stay at the Mercure Bangkok Siam. I was very happy to read about your very positive visit, I am pleased to know that you enjoyed many aspect of our service and that you were happy with the overall cleanliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sebatien Salmon Genaral Manager

Jane L. Families - 11/09/2018 AccorHotels certified review
« Ms l. »

Happy w my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane l., It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment are appreciated by us all, and we are very pleased to read about your overall good experience. Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Annise0ng Solo travel - 11/09/2018 TripAdvisor review
« Great Hotel :D »

Location of the hotel is really amazing! Just a 3-5minutes walk to Siam Discovery and from there, you can link it to MBK, Siam Paragon and Siam Center. If you would like to head to Platinum Mall, it'll be roughly a 20minutes walk from the hotel :) The staffs are nice and friendly and you can ask them anything and they would be glad to help you. You can also take public transport from the airport (regardless if you are coming from DMK or BKK airport), as the hotel is just right in front of the National Stadium BTS. There's a 7-11 directly right at the lobby area so if you would like to grab a night snack, you can just head down and get it! Overall a good 4 day experience and I can't wait to head back there to stay again :D

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annise0ng, Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable visit with us. Your compliments regarding your overall experience as well as the convenient location for shopping lover are greatly appreciated by us all. The location in the heart of Bangkok City is indeed our strength and I am happy that we met your needs. Thank you again for sharing your great experience at the Mercure Bangkok Siam, and we look forward to welcome you back again for your future visit in Bangkok. Best regards, Sebastien Salmon General Manager

Claire Families - 09/09/2018 AccorHotels certified review

Comfortable room, convenient location, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire , We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I have well taken note of your compliments with the comfortable room, the convenient location and the breakfast selection; I am very happy that our service met your expectation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

A L. Couples - 07/09/2018 AccorHotels certified review
« Good with more rooms for improvement »

When I checked in, no room slippers and tissues were not top up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A L., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience. Sadly I heard about a misstep from our side that affected your satisfaction, I am so sorry for the inconvenience faced . I have informed our housekeeping Manager for further improvement.The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Kind regards, Sebastien Salmon General Manager

Annabelle Friends - 07/09/2018 AccorHotels certified review
« Great service »

Reservation staff were very friendly and accommodating. My flight to Bangkok was cancelled. I called to change my hotel booking to the following week..and though my booking type was a non-cancellation, the staff Cindy and manager Ms Vallaya rebooked my stay. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annabelle , We very much appreciate your thoughtful comment with our reservation team and great experience at the Mercure Bangkok Siam. It is always a pleasure to receive praises from our guest , I have shared your compliment with Ms. Cindy and Ms. Vallaya. The best part about our hotel is our people; I am so very fortunate to work with such a special team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Rusarin Y. Couples - 05/09/2018 AccorHotels certified review
« N/A »

N/A

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rusarin Y., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Mohammad N. Friends - 05/09/2018 AccorHotels certified review
« Comfortable and friendly. »

The bed and room was comfortable and the service staff are all very friendly. Everyone made every effort to ensure a wonderful stay at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad N., Thank you very much for your generous comments. I am so delighted to learn about your entire satisfaction with the great service provided by our friendly and warmly staff. I will share your comments with our team. You compliments are an great encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, thank you for sharing your experience and we very much look forward to welcome you back again. Yours sincerely, Sebastien Salmon General Manager

Jules D. Families - 05/09/2018 AccorHotels certified review
« Good stay. »

The room is great and clean, spacious for a toddler to run around. The staffs are pleasant but the wifi connection was a disappointment. Keep disconnecting even though we did not move out of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jules D., It is our greatest pleasure to read about your amazing stay with your family at the Mercure Bangkok Siam hotel. However I was concerned to know about the annoyance experienced with the WiFi during your visit, please allow me to express my sincerest apologies. I have raised up your feedback to the IT Manager for further improvement. Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Sophie S. Families - 04/09/2018 AccorHotels certified review
« It was great »

We enjoyed our staying in your hotel. The service was very good, the breakfast was excellent. All our experience was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophie , It is delightful to learn about your wonderful stay at the Mercure Bangkok Siam. I am pleased to know that your visit was an enjoyable one and especially that you relished our excellent breakfast buffet at the Eight restaurant . I have shared you praises to Chef as your satisfaction is our best reward and we aim to all the simple needs of our guests to meet their expectation and make their visit a unique one. Thank you once again for sharing your amazing experience with us and we look forward to host you again for your future visit in Bangkok. Warmest regards, Sebastien Salmon General Manager

Joan L. Friends - 03/09/2018 AccorHotels certified review
« Good location, close to malls and amenities »

Friendly concierge, clean environment. Walking distance to major malls and BTS. Only drawback is the room became very warm at night, even though we did not adjust the air-conditioner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan L., Thank you very much for your lovely review and for choosing to stay with us at the Mercure Bangkok Siam. I was delighted to read that your stay was so enjoyable, that you had a pleasant overall stay in the room and hotel location were convenient for you to access the city along with the full variety of shopping centres. I have communicate your compliment to the bellmen team, we are proud of our team and appreciate hearing from our guests that they felt cared and special. I was concerned with the annoying issue that occurred with the WiFi connection, please allow me to express my apologies, your comment has been shared with the IT department to look into the issue and fix it as soon as possible. We very much look forward to continue to exceed your expectations and that you will continue to choose to stay with us at Mercure Bangkok Siam for many more future visits to Bangkok. Sincerely, Sebastien Slamon General Manager

F. P. Families - 03/09/2018 AccorHotels certified review
« Great rooms and grate service »

The rooms are clean and comfortable The services are very good The woman’s that explain about the trips didn’t know English

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am very happy that you found the room clean and comfortable as well as the excellent service provided by our team. However I sincerely regret to learn about the English communication issue that occurred. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Jennifer R. -. F. Solo - 03/09/2018 AccorHotels certified review
« Clean, comfortable room with great view and friendly,helpful staff made my 12 day stay very easy. »

Your welcome and farewell was really special. The house staff had decorated my bed with flower petals saying "Welcome Meow Meow" and a cat and kittens made out of hand towels and face cloths. Someone in reception had looked up my website and discovered that I work with cats. My bed was decorated again on my last night. The restaurant staff were friendly and helpful as were the bell captains down-stairs. I was travelling on my own and felt well looked after. Thankyou all so very much Kawp koon ka!!!!! The central location of the hotel was great, being in walking distance of great markets, malls, Food courts, Jim Thompsons house and the Historical Baan Krua community. The Bell captain organised taxis for me to go further afield and wrote in Thai where I wanted to go for the Taxi driver. Everything was safe, easy and cheap. Having the "7 eleven" store on the doorstep was very useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, I was so delighted to read about your great and unique experience with us at the Mercure Bangkok Siam. Your compliment are highly appreciated by us all, and I have indeed shared your kind words to all the department as we aimed to make your stay a unique one. It's always very pleasant to hear that our staff did their best to ensure your satisfaction and that you appreciate the various entertainment of Bangkok City. Your satisfaction is our greatest reward and we look forward to welcome you back again soon for another memorable stay. Warmest regards, Sebastien Salmon General Manager

N. Y. C. Families - 02/09/2018 AccorHotels certified review
« The stay at mecure »

Location is great as it is at central. Unfortunately I've problems with the WiFi and TV. I can't find any programmes for whatever reason.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yew c. N., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I was concerned about the issue encountered with the WiFi and the TV during your stay, I have raised up your feedback to the concerned department as it has seriously impacted your satisfaction. I would like to kindly inform that the hotel provide a 24h/7 service and our reception team is always willing to help during guest visit. I sincerely regret that our service did not meet your entire satisfaction. Making you feel the urge of coming back is always our aim. That's why I will share your comments with the management for reference and further improvements. I hope sincerely that this unfortunate issue will not deter you from staying with us. Again, thank you again for sharing your experience, and we look forward to welcome you back again to demonstrate our commitment. Sincerely, Sebastien Salmon General Manager

Said A. S. Couples - 01/09/2018 AccorHotels certified review
« Very good area surrounded with mall and easy access »

Easy to go anywhere MBK just opposite , train station is upstairs easy to use the exlator and there is sky walk to Central world and Paragon mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Said A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I very much enjoy reading your great feedback regarding your recent visit at the Mercure Bangkok Siam and I am delighted that you found the location in the heart Bangkok City at your convenience. I have shared your comments among the team as your satisfaction is our best reward. Also, we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Dianne J. Couples - 31/08/2018 AccorHotels certified review
« Loved the Privilege Lounge »

Loved our stay and would highly recommend the Privilege Lounge the hospitality was amazing and the view match too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne , Thank you for telling us about your recent stay at the Mercure Bangkok Siam. We are delighted to hear that you liked many aspects of our hotel and especially the Privilege Lounge area . We are proud of our team and all along, we have been relentless in improving the quality of our services. I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Anonymous Friends - 30/08/2018 AccorHotels certified review
« 方便 »

I feel your hotel give a very convenient lunch cation for me but my experience in taking the breakfast is not good. I have to queue up and long for like my before I can get in the restaurant. The sunny shine up eggs I ordered was cold it seemed they had been cooked and placed aside for long before given to me. But I received my birthday cake from your hotel is heart warming.

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