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Mercure Bangkok Siam 4 stars

TripAdvisor rating 4.5/5 2,738 reviews
Mercure Bangkok Siam
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Room 1

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Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

BANGKOK travel guide

Our accommodations

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

Superior 1 Queen Bed

  • Max. number of persons: x3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 Queen Bed

  • Max. number of persons: x3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 2 Single Beds

  • Max. number of persons: x3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite 1 Queen bed

  • Max. number of persons: x2
  • Area: From 38m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Photo non contractuelle / Strictly non binding

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE CLUB LOUNGE

Photo non contractuelle / Strictly non binding

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 146 m²

  • Maximum capacity: 42 people

  • Maximum banquet capacity: 100 people

Find out more
Mercure Bangkok Siam Meeting Room

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,069 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,738 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

mercure bangkok siam

TripAdvisor rating 4.5/5

Mike M Family - 20/05/2019 TripAdvisor review

handy location to mbk shopping and train system. Facilities good including well maintained pool and deck area. Breakfast competent but layout is tedious and means people cluster rather than flow. Omelettes are ordered at table and delivered which was a plus. SKY LOBBY. The sky lobby so loved by accor in bangkok is although irksome at checkin time and for general in an out, it does provide a level of insultation and security against the flotsam so often seen in bangkok in lobbies.

The staff members are very professional and helpful. Also, I find that your colleagues' English levels are relatively high. There is no problem in communicating with them. Excellent.

Customer review rating 4.4/5

Ricky L. Couples - 15/05/2019 AccorHotels certified review

The room is very clean and the interior decoration is lovely. In fact, we visited your hotel back in 2013, and I realize that even after 5 years, the hotel still looks very new and clean, which is really good to the returning customers.

Dear Ricky L., What a great feedback! Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam. I was thrilled to read about your wonderful compliment toward our team members, the best part about our hotel is our people. And I am very fortunate to work with such a special team, so all of your kind words will be shared. Being said, I appreciate you selected our property for your returning visit, and very pleased to read that the maintenance and the cleanliness met your expectations, even after 5 years. Again, we were pleased to have you hear and thank you for sharing your experience. We look forward to welcome you back again and sincerely hope that your next visit will be as pleasant as the previous one. Sincerely, Rapahel Hirsch General Manager

Great stay!

Customer review rating 4.4/5

Eileen Friends - 12/05/2019 AccorHotels certified review

Very attentive & accommodating staff at the hotel. Made me feel very welcomed.

Dear Eileen, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for praising the service of our team, your compliments have been shared among the team as your satisfaction is our best reward. We are very happy to hear about your wonderful experience and great stay and we look forward to welcome you back again for your future visit in Bangkok. Kind regards, Raphael Hirsch General Manager

Room

Customer review rating 4.4/5

Laxaxay K. Families - 11/05/2019 AccorHotels certified review

Front and concierge staffs were courteous, friendly and professional. I got allocated a room facing the sun which made the room warm and inhibited during the day. During the night the room temperature was fine! I hope if I choose your hotel for my next stay that I will not be allocated a room facing the sun. Thank you

Dear Laxaxay , We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for taking the time to share your recent experience with us, I was very happy to ear about compliment toward our courteous receptionist and concierge. I am very lucky to to work with such great team and I have personally shared your kind words with them as we strive to provide the best service to our guest to make their visit a memorable one. Being said, I am sorry to hear about the discomfort experienced with the room temperature, and your room preferences have been taken into consideration and add to your profile for your future visit. Thank you again for sharing your experience, and I hope that this incident will not deter you from staying with us in the future. Yours sincerely, Raphael Hirsch General Manager

It was ok

Customer review rating 4.4/5

David Solo - 10/05/2019 AccorHotels certified review

The staff were nice and the room was clean and modern. The pool area was staged just for the photo, its like a waste land up there.

Dear David, Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam. Your compliment toward the friendliness of our team and their dedicated service are appreciated by us all. It is pleasant to read that you enjoyed the design and the modern equipment of the rooms. Beside of it I am surprised that the swimming pool on the 29th floor did not meet your expectations, as our guest usually enjoyed the place and the atmosphere. I regret that our facilities were not up to your expectations, however I have delighted that your overall experience was an enjoyable one. Thank you again for your valued feedback and we look forward to welcome you again. Warmest regards, Raphael Hirsch General Manager

Wonderful Accommodations

Customer review rating 4.4/5

Maria Friends - 10/05/2019 AccorHotels certified review

We were very pleased with the excellent service and accommodations at Mercure Siam. The staff was able to handle all of our requests and were warmly hospitable. Room was clean and had all the necessary amenities. Breakfast was delicious. Great city center location. Will definitely stay here when we return to Bangkok.

Dear Maria , What a delightful feedback! Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam. Your precious comment is appreciated by us all; we warmly appreciate you wonderful feedback and are very pleased to hear about your wonderful experience. Thank you for praising our staff and their excellent service as well as the cleanliness of the rooms. The best part about our hotel is our people; I am very fortunate to work with such a special team. Your compliment have been shared among the team as your satisfaction is our best reward. We of course are happy to know that you enjoyed the delicious international breakfast buffet at the restaurant. Thank you again for sharing your beautiful feedback and we very much look forward to welcome you back ! Warmest regards, Raphael Hirsch General Manager

VERY GOOD

Customer review rating 4.4/5

Juan P. B. Business - 10/05/2019 AccorHotels certified review

NICE STAY, CONFORTABLE ROOM, GOOD BREACKFAST AND FRENDLY MERCURY STAFF

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Great stay

Customer review rating 4.4/5

Brian K. Couples - 10/05/2019 AccorHotels certified review

Awesome

Dear Brian K., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Yours sincerely, Raphael Hirsch General Manager

Front staffs should friendly !

Customer review rating 4.4/5

Wil Families - 09/05/2019 AccorHotels certified review

Tge hotel show 4 stars!!!!! and I was booked Superior Room the room don’t have toothbrush, toothpaste, cotton buds , slippers, bathrobe allll have to ask for the things that you want . Small room but EXPENSIVE and don’t have bathtub. Is this 4 stars?? But for front staffs some friendly some unfriendly don’t want to smile! Why ?

Dear valued guest , Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was very concerned to read about your disappointing visit with us. I acknowledge that bathroom amenities are not set in Superior rooms, however amenities such as toothbrush, slippers, ... can be deliver to guest room upon request. Going further, allow me to kindly confirm none of our rooms are equipped with bath tube; this information are clearly mentioned on the website of accor.com as well as other web site (Expedia, Agoda, Booking.com, …) At Mercure , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Nonetheless, I have well noted your concerned regarding the service provide by our staff and I do understand your frustration. Your constructive feedback have been shared to the concerned department and rest assured that appropriate measures are taken to prevent future occurrence. Again I appreciate your sharing your concerns, and I sincerely hope that you will give us the opportunity to better serve you in the near future and regain your trust in our services. Yours sincerely, Raphael Hirsch General Manager

Wonderful Accommodations

TripAdvisor rating 4.5/5

maripaz528 Friends getaway - 09/05/2019 TripAdvisor review

We were very pleased with the excellent service and accommodations at Mercure Siam. The staff was able to handle all of our requests and were warmly hospitable. Room was clean and had all the necessary amenities. Breakfast was delicious. Great city center location. Will definitely stay here when we return to Bangkok.

Dear maripaz528, What a wonderful review! We were so delighted to hear that you were extremely satisfied with the excellent service and great facilities at the Mercure Bangkok Siam. And your satisfaction with the team members is priceless, knowing that the team was able to make your visit a memorable one is surely a motivation to all the team members in servicing our customers. Thank you again for taking the time to share your recent experience and we sincerely hope to have the opportunity to serve you again in the near future. Kind regards, Raphael Hirsch General Mnagaer

Enjoyable stay

Customer review rating 4.4/5

Steve Q. Families - 08/05/2019 AccorHotels certified review

Room was cleaned and the size fits our needs. Gym equipment is well maintained. Breakfast could have been better with more options.

Dear Steve Q., We very much appreciate your comments regarding your recent visit at the Mercure Bangkok Siam hotel. I was delighted to know about your enjoyable stay, indeed it is pleasant to read that the size of our rooms fit your needs. Thank you for highlighting the well condition of the equipment at the Fitness on the 29th floor, from where our guest can enjoy a 180C view of Bangkok City. Sadly, I read about your disappointing experience regarding the breakfast buffet selection, your constructive feedback has been shared to the Chef for further improvements. Thank you again for sharing your experience, and we look forward to welcome you back again for your next visit in Bangkok. Sincerely, Raphael Hirsch General Manager

Enjoyable

Customer review rating 4.4/5

Skh Couples - 06/05/2019 AccorHotels certified review

Nice location, just that the spread for the breakfast can be improve

Dear skh, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive such constructive review, your feedback regarding the spread for the breakfast has been consider and communicate to the concerned department accordingly. All along, we strive to continuously improve the quality of our services to ensure that stay of our guest will be a memorable one. Thank you again for sharing your experience, and we look forward to welcome you again to demonstrate our commitment in guest experience. Sincerely, Raphael Hirsch General Manager

Still good location, but breakfast not as good as usual

Customer review rating 4.4/5

Morten N. Q. S. Business - 05/05/2019 AccorHotels certified review

Still my close to my prefered location for a biz trip, but this time the breakfast buffet was not as good as usual - eggs made to order was under cooked, coffee very thin even when choosing espresso, food in general not hot (when supposed to be) etc.

Dear Mr. S., Thank you for taking the time to communicate constructive feedback regarding your recent experience at the Mercure Bangkok Siam. I sadly learn about the annoyance and disappointment experienced about the breakfast selection and quality. It appears that our breakfast buffet offer did not meet your expectations on your last visit. Even though it is never pleasant to hear about our valued member dissatisfaction, your feedback is appreciated; as it definitely offer us a guidance to improve our services. Therefore, I have immediately shared your comment to the concern departments. Your disappointing experience is surely not the outstanding service that we are striving to provide to our guests, I acknowledge your frustration and would like to express my sincerest apologies for the inconvenience that occurred. We are looking for continuous improvement and hope to provide a high level of experience to every customer as we guest experience is our prime concern. In spite of it I appreciate reading your compliment and satisfaction with the convenient location of the hotel is well appreciated. So,I trust that this unfortunate experience will not deter you from staying with us again for your future visit in Bangkok. We do sincerely hope that you will give us the opportunity of welcoming you again to demonstrate our commitment in guest experience. Yours sincerely, Raphael Hirsch General Manager

Perfect

Customer review rating 4.4/5

Chris Families - 05/05/2019 AccorHotels certified review

Perfect service location etc

Dear Chris, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Again, thank you for sharing your experience with us and we look forward to welcome you again. Yours sincerely, Raphael Hirsch General Manager

Mercure & IBIS Group

Customer review rating 4.4/5

L. L. L. Friends - 05/05/2019 AccorHotels certified review

Please refer to IBIS survey of the same for reference.

Dear L. L. LING, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Very nice rooms. Bad receptions service

Customer review rating 4.4/5

Benny H. Couples - 04/05/2019 AccorHotels certified review

Very nice rooms Good place The worst service I ever got in hotels at Thailand. receptions are not friendly at all.

Dear Benny h. We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is delightful to read that you enjoyed the accommodation spacious room and nice view. However I sincerely regret to hear about your disappointing experience with our staff. Unfortunately, I did not have the opportunity to meet you during your visit and extend apologies for the inconvenience. I truly consider your feedback and have shared among the team to prevent from similar situation in the future by refreshing our team with training. Again, I appreciate your comment and I am confident that based on your valuable feedback, we will continue to make positive changes to be able to provide a great service experience to our guest. Thank you again for choosing to stay with us and we look forward to welcoming you back with warm and gracious Thai hospitality at Mercure Bangkok Siam. Kind regards, Raphael Hirsch General Manager

Nice room and modern

Customer review rating 4.4/5

Zoe Couples - 04/05/2019 AccorHotels certified review

All went well ,just one suggestion ,it will be great to install a ventilation fan in toilet

Dear Zoe, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Your great overall experience has been shared among the team. Indeed your satisfaction is our best reward and we strive every day to provide the best service to our guest to make their visit a memorable one. Also, I have noticed your valued feedback and may be consider for our further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Raphael Hirsch General Manager

Good location, great room.

Customer review rating 4.4/5

Anonymous Friends - 04/05/2019 AccorHotels certified review

The first night, the room was very very humid - despite the air conditioning being on all day, it was quite humid!

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. The location is indeed our strength and I and glad that you found it at your convenience. Sadly I regret to hear about the inconvenience with the air con and the humidity. I can assure that what you have experienced is does not reflect our brand standard service. I truly regret this inconvenience experience and would like to express my sincerest apologies. Your feedback is precious to us and has been shared to the technician team for further improvement. Guest satisfaction is our prime concern and we constantly strive to provide the best service to our guest to ensure their satisfaction. Thank you again for sharing your recent experience, and sincerely hope that you will give us the opportunity of welcoming you again to demonstrate our commitment in guest satisfaction. Sincerely, Raphael Hirsch General Manager

Best mecure hotel from the accor group chains I have stayed in

Customer review rating 4.4/5

Cody L. Business - 03/05/2019 AccorHotels certified review

I have stayed in 6 accor hotel assets in Bangkok this year from Pullman, novotel, lotus hotel and ibis styles. The mecure brand customer service are usually lower than novotel (since both are in same class) but I found the mecure siam service excellent. The rooms are up to expectations and the asset was well managed. This hotel has become my favourite hotel in Bangkok. The location is also more peaceful that many others especially those in ploen chit, nana ans asoke. I will come back the next month.

Dear Cody L., Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel and that you appreciate the excellent service provided by our staff. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcome you again next month. Warmest regards, Raphael Hirsch General Manager

staff were friendly and attentive

Customer review rating 4.4/5

Les P. Couples - 03/05/2019 AccorHotels certified review

Excellent location; clean and well appointed rooms.

Dear Les P., Thank you for taking the time to fill in our guest satisfaction survey, your wonderful feedback are well appreciated by all the team. It was pleasant to read that you found the strategic location in the heart of Bangkok City at your convenience, it indeed ideal for shopping lovers as all the major shopping malls are within walking distance . Thank you for your praises toward our staff and their dedicated services, we all strive to provide the best service to every guest to ensure them a memorable visit. I have personally shared your compliment to all of them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager
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