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Mercure Bangkok Siam 4 stars

TripAdvisor rating 4.5/5 2,812 reviews
Mercure Bangkok Siam
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+ 21 Services
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  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Our accommodations

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

Superior 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Executive Suite 1 Queen bed

  • Max. number of persons: 2
  • Area: From 38m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Photo non contractuelle / Strictly non binding

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE CLUB LOUNGE

Photo non contractuelle / Strictly non binding

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 146 m²

  • Maximum capacity: 42 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,251 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,812 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Value for money, a few mins walk to MBK

Customer review rating 4.4/5

P. M. Business - 17/08/2019 AccorHotels review

Friendly staffs, clean room with nice view of the stadium. Quiet enough to sleep even though the hotel is right on the main road and next to BTS. I woke up with neck/back pain every morning but I don’t experience the same thing elsewhere. The room was a bit dark not suitable for working at night. On 9th floor is sometimes a bit smelly. Bar was good, except I was served calamari and pork chop at the same time, which left no room to enjoy.

Great place and great location very centralise

TripAdvisor rating 4.5/5

stlayching Family - 17/08/2019 TripAdvisor review

Great place and great location very centralise. Welcome drink choice are limited could be better i.e fruit juice. The room could be better if it include bed room slipper, bathrobe, toothbrush, hair conditional.

Dear stlayching, Thank you for your very positive review ! We are very happy to know that you have thoroughly enjoyed your stay at the Mercure Bangkok Siam and that you found the central location at your convenience. I have noticed your concern regarding the welcome drink list selection, and have inform the concerned department of possible improvement. It also appears that the rooms amenities did not completely meet your expectation; allow me to inform you that amenities such as slippers and toothbrush are available upon request. Kindly note that our reception team provides a 24h/7 service and are willing to assist our guest the best to ensure them a pleasant stay. Again, your genuine comment is well appreciated by us all and is very important to us, as it allows us to ascertain and attend to any concern our guests may experience during their stay. Thank you once again for sharing your thoughtful experience and we look forward to welcome you again in the very near future. Kind regards, Raphael Hirsch General Manager

Relaxing Stay in Bangkok

Customer review rating 4.4/5

Anonymous Business - 15/08/2019 AccorHotels review

Thank you the hotel management for acknowledgement of Accor Plus Platinum Elite member and my 25th stay. A well prepared room with fruits plates were presented in room. The room was clean and comfortable bed. I feel happy when entering to an upgraded room and the lounge services. There are varieties and tasty of food products at club lounge. I plan to stay here once again for my next trip to Bangkok. The process of real fast tract channel upon arrival for online checked in member guest is the only issue that I expect to see as the improvement.

Dear Khun Ekarat, Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit and the Privilege Lounge facilities. Your compliment have been addressed to the team on the 25th floor and it is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for sharing your constructive feedback regarding the online check in prior arrival, and I regret to inform that according to Thai Immigration Office, the process of fast check in will be slightly longer than another hotel abroad. However, I surely appreciate your genuine feedback as it help us to improve the quality of our service. Thank you again, for your valued Loyalty to the Accor Membership taking the time to share your recent experience with us and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager
Customer review rating 4.4/5

C. L. L. Couples - 09/08/2019 AccorHotels review

Very noisy, the soundproof is very bad

Dear valued guest, Greetings from the ibis Bangkok Siam. Sadly, I learn about your disappointing experience with us and regret that we could not have fix this concern during your visit. Thank you for sharing your honest feedback, I have taken note of your valuable feedback regarding your disappointing room experience, as it affected your overall experience. I was indeed concerned about room experience, kindly be informed that the hotel provide a 24/7 reception service. Our teams are willing to assist you by offering alternatives solution to remedy to the concerns, in order to ensure you a pleasant stay; allow me to express my sincerest apologies for this unfortunate situation. Again, your genuine comment are appreciated by us all as it considerably help us in our service improvement. Despite of it, I hope that you will give us the opportunity to welcome you back again and regain your trust in our services. Kind regards, Raphael Hirsch General Manager

Impressive1

Customer review rating 4.4/5

Raymond L. Friends - 08/08/2019 AccorHotels review

Mercure Bangkok Siam is located right next to National Stadium BTS Station. Check in and check out was hassle-free. Great staff and communication. Able to enjoy Accor membership privileges at this hotel. The room was spacious, clean and comfortable. Recommended! Thank you!

Dear Raymond L., Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed fully enjoy your Accor Membership Privilege through your visit as well as our services. Your satisfaction is surely our best reward, and we aim to strive the best service quality to our customer. Therefore your feedback is valuable to us in maintaining our high standards. Again, thank you for taking the time to share your experience and for recommending our property. We hope to see you again soon for another memorable stay. Warmest regards, Raphael Hirsch General Manager

Reasonable price and nice location

Customer review rating 4.4/5

Bada Families - 05/08/2019 AccorHotels review

Cozy and comfortable to stay

Dear Bada, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. I will share your comments with our team. We constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Short stay in Bangkok

TripAdvisor rating 4.5/5

Robert W Couples - 01/08/2019 TripAdvisor review

I was in Bangkok for a reunion with former work colleagues. I had a great time with them and enjoyed staying at Mercure Hotel Siam. The only let down was the bathroom cleanliness. It needed a little bit more attention.

Feeling 'meh'

Customer review rating 4.4/5

G. T. K. Business - 30/07/2019 AccorHotels review

The concierge, receptionist and staffs are friendly and helpful. The only comment will be the lift to enter mercure hotel is slow and troublesome as required to change lift. The breakfast is limited seat and require to queue and wait. Foods selection is limited.

Dear Tiong K. G., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In spite of it, your compliments toward our team member and tehir dedicated services are appreciated by us all. Again, thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphael Hirsch General Manager

Satisfactory

Customer review rating 4.4/5

Grace W. Couples - 30/07/2019 AccorHotels review

1. Wish there were more food options during breakfast buffet spread. The non-halal section was only a handful of items. 2. We were allowed to extend our checkout by an hour which was great! 3. Service was pleasant and staffs were helpful and friendly. 4. Room was absolutely pleasant and clean. Wish there were hotel slippers provided though.

Good Location, Decent hotel

Customer review rating 4.4/5

Vish Families - 29/07/2019 AccorHotels review

The Mercure is in a good location, generally decent sized rooms and a decent breakfast. We had a few concerns, we travelled with medication that needs to be frozen. This was the last leg of our 15 day trip and this was the only hotel that did not have a freezer anywhere in the hotel. When asked how they store any ice creams etc, they simply stated, "speak to reception" The concierge downstairs were some of the most helpful and friendly guys I have even met. Overall, not a bad place but the fact that the entire hotel doesn't have a freezer is ridiculous.

Always feel welcome in Accor hotels

Customer review rating 4.4/5

Leushacke0901 Business - 29/07/2019 AccorHotels review

Thanks for the upgrade to the suite room . My stay was comfortable and the location of the property is near the BTS , a good alternative to the usual property whenever I visit Thailand . Everything is ok in the room but the bathroom should be brighter , the down lights are not good enough . Would be good to have the LED mirror

Fantastic service staff. Always at hand for assistance

Customer review rating 4.4/5

Balakrishnan Friends - 28/07/2019 AccorHotels review

It was value for money. Your staff in generally was very responsive and timely and made our stay pleasant.

Dear Balakrishnan , Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Love the Corner Room Suit

Customer review rating 4.4/5

Vhinsuni Couples - 25/07/2019 AccorHotels review

Impressive with room size and big rest room. Quiet and Cozy space. Quality sleep and Save of energy for next move. Thanks! Mercure Bangkok Siam. We will be back.

Dear VhinSuni, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I was delighted to hear about your great experience in the Executive Suite room, and I am happy to know that you had a restful stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Good location!

Customer review rating 4.4/5

Anonymous Families - 25/07/2019 AccorHotels review

The hotel is in very convenient location. We feel satisfied on the hotel facilities. Great view for the exercise room. Nevertheless, the water of the swimming pool is quite cool.

Dear valued customer Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for bringing up your constructive feedback about the pool to my attention, your comment has been shared among the team accordingly. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager
Customer review rating 4.4/5

Anonymous Families - 25/07/2019 AccorHotels review

A pleasant stay at Mercure Bangkok Siam and I will come again.

Dear valued guest, Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Your comment is very well appreciated and your satisfaction is our best reward. Therefore you feedback has been shared among the team to continue to provide a high standard service. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Excellent Service and Location!

TripAdvisor rating 4.5/5

NikeLight Family - 23/07/2019 TripAdvisor review

The location is very strategic for tourist. The hotel is just in front of National Stadium Exit 1 and 5min or so walking distance to Siam Discovery and it's nearby malls. MBK was just in front as well. Food was great since we ordered food for lunch and dinner. The Privilege Lounge staff was very accommodating and we opted to have breakfast at the lounge since there's not too many option of food we liked at the resto. The room is clean and spacious.. Check in and out was very fast and efficient.

Dear NikeLight, Your satisfaction is our greatest reward, I am very pleased to learn about your overall good experience with us at the Mercure Bangkok Siam hotel. We aim to strive the best service quality to our customer your feedback are valuable to us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. Thank your complimenting our great team at the Privilege Lounge on the 25th floor as well as their dedicated services. We all look forward to welcome you back again to the ibis Bangkok Siam for your future visit in Bangkok Kind regards, Raphael Hirsch General Manager

Great staff

Customer review rating 4.4/5

Vincent W. Business - 21/07/2019 AccorHotels review

All the staff were friendly and helpful. The executive lounge was great. I wish there would be more executive lounges in other Mercure hotels in Asia....

Dear Khun Vincent, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for praising my team with such a rewarding feedback. I am very happy to read your satisfaction and that the team members were able to make your stay memorable. I am sure that this great feedback will serve as a motivation to all the team members in servicing our customers. Thank you for your visit, my team and I are looking forward to welcoming you back! Kind regards, Raphael Hirsch General Manager

Generally pleasant

Customer review rating 4.4/5

F Business - 17/07/2019 AccorHotels review

Hassle free, quick service, friendly staff.

Dear F, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. It was delightful to read about your overall pleasant experience, nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services. Your great feedback has been shared among the team ! Thank you for sharing your experience with us and we look forward to welcome you back again for another memorable visit Warmest regards, Raphael Hirsch General Manager

SUPERB

Customer review rating 4.4/5

Michelle Couples - 17/07/2019 AccorHotels review

VERY WARM WELCOME VERY FRIENDLY SERVICE GOOD BUFFET SPREAD

Dear Michelle, Thank you very much for taking the time to share your wonderful family experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Great Location for Family Trip

TripAdvisor rating 4.5/5

DoreenK486 Family - 17/07/2019 TripAdvisor review

Near BTS & shopping area, staffs are polite and helpful. Was glad that we were given interconnecting rooms as requested and stayed on high floor with nice view. Good job Mercure! My family enjoyed our stay and will return next time.

Dear DoreenK486, Thank you for your talking about your recent experience at the Mercure Bangkok Siam via TripAdvisor community. I was delighted to know about your great family trip with us. The location is indeed our strength and ideally for shopping lovers as all the main shopping malls are within walking distance. Your compliments towards our team are also well appreciated, we strive to provide the best experience to our guest to ensure them a memorable visit. Again, thank you for your wonderful comment and we look forward to welcome your family back for your future visit in Bangkok. Warmest regards, Raphael Hirsch General Manager
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