Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

4.5/5 2,617 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 2880.00 THB Non member rate
From 2880.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,607 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,617 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
K. S. N. Families - 04/12/2018 AccorHotels certified review

Nice staff, clean room, fantastic location. Plus an unexpected birthday cake for my wife!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Frans A. Families - 03/12/2018 AccorHotels certified review
« The hotel give their best service! »

When i check in, it was a early check in. The room was not ready yet. But the receptionist helped us for the administration things, keep our luggages while we looked around MBK center, until 2pm. Everything was good, until my mom got surprised!! It was great of hotel's service, they gave my mom birthday cake n wishes. So thankful n appreciate it :) We also can keep our luggages in front lobby when we checked out, because our flight time was at night. And they didn't mind to order us a taxi for our needs. So helpful n they also can speak english for foreigners like us who cant speak thai

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

C. Y. C. Solo - 03/12/2018 AccorHotels certified review
« This is the second time I come back to Mercure Hotel. »

The location is excellent as the Sky train station is outside the hotel. The staff is very help. The room is clean and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Anonymous Couples - 03/12/2018 AccorHotels certified review
« Top »

Alles war bestens!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Watchrin B. Solo - 02/12/2018 AccorHotels certified review
« Pleasantly surprised with superior service »

Very enjoyable. Treated like a VIP The passes to the executive lounge were not expected but greatly appreciated and definitely utilised! My room was very clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear khun Watchrin, It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment are appreciated by us all, and we are very pleased to read about your overall good experience. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Tin Families - 02/12/2018 AccorHotels certified review
« GREAT LOCATION, CLEAN AND NICE ROOM »

We stayed on the 20th floor and the room comes with a double bed and one sofa bed that is just right for my 13 year old kid. Room comes with a nice view and light in the room was bright enough. Definitely coming back again next year!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Stanley K. Business - 01/12/2018 AccorHotels certified review
« Recent stay »

Pleasant and surprise with the good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stanley K, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am very pleased to know that your visit with us was a pleasant surprise, with a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Angie Friends - 30/11/2018 AccorHotels certified review
« Nice and clean hotel »

Staff are friendly and helpful. Hotel is not in the Central but walking to Siam Square takes about 10mins and 20mins to Pratunum, so it’s still ok. The room is clean and nice but feel the lights in the room is too dim especially in the bathroom. Please replace the lightings!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Tan, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manger

Couples - 28/11/2018 TripAdvisor review
« 3 days in Bangkok »

We spent 3 days in Bangkok on our way to Myanmar catching up with the jet lag. The room was great confortable, relaxing, we really appreciated the confort of the executive club and the pool. Minutes walk to the shopping mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudelru, Thank you very much for taking the time to share your experience at Mercure Bangkok Siam Hotel with the TripAdvisor community! We are pleased to know your stay with us was so well enjoyed; from the rooms to the pool and Privilege Lounge experience . We look forward to welcoming you back again soon! Best regards, Sebastien Salmon General Manager

Samuel Business - 27/11/2018 AccorHotels certified review
« Not a 4* hotel »

How can a 4* hotel that does not provide the basic toiletries i.e. tooth brush, cotton bud etc... Cleaning lady left the previous bed sheet after cleaning. I had a cup for coffee during the breakfast had a lipstick stain. Told the staff and he just took it away!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Warm Greeting from Mercure Bangkok Siam. We very much appreciate your comments regarding your stay . It is obviously disappointing to read that your stay did not meet with your expectations, and unfortunate that I was not able to address your concerns during your stay. There seems to have some missteps from our part that are not on par with the quality of service we always aim to offer to our guests. Reference to the situation you had explained below there was certainly a lack of hospitality and professionalism from our side. On behalf of all my team I would like to sincerely apologize for the inconvenience that occurred. Our Housekeeping manager has been made aware of the situation and has immediately take serious investigate and to implemented supplemental training in an effort to avoid such re-occurrence. Once again, kindly accept our sincere apology and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Js Families - 27/11/2018 AccorHotels certified review
« Good stay but housekeeping need improvement »

My girl pyjamas went missing after the housekeeping. There was no drinking water available in 1st day and 3rd days. Recept was kind to allow us to check in early though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chee Wee S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There seems to have some missteps from our part that are not on par with the quality of service we always aim to offer to our guests. Reference to the situation you had explained below there was certainly a lack of hospitality and professionalism from our side. On behalf of all my team I would like to sincerely apologize for the inconvenience that occurred. Our Housekeeping manager has been made aware of the situation and has immediately take serious investigate and to implemented supplemental training in an effort to avoid such re-occurrence. Once again, kindly accept our sincere apology and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Anonymous Solo - 27/11/2018 AccorHotels certified review
« So,so.... »

Considering price, hospitality service is not enough. No slipas, no toothbrushes and no shaver... The operation way of TV is difficult to me...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. It is obviously disappointing to hear that your stay did not meet with your expectations, and unfortunate that I was not able to address your concerns during your stay. At Mercure, we do strive to offer each of our guests a flawless experience and your experience is certainly one we are not very proud of. Your feedback is much appreciated and have been reviewed with the team here for future improvement. I do hope that this unfortunate issue has not marred the trust of Mercure hotel and look forward to the opportunity of welcoming you back again in the near future. Once again, we genuinely appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Shirly Friends - 26/11/2018 AccorHotels certified review
« Satisfied with the stay »

Hotel is convienently located next to BTS. Rooms are clean and nice. However the amenities for the guest is missing from check in and during my stay. . floor mat towel, hand towels, toothbrush, shower cape... staff did not place them from the day I check in. I had to call to request for them. Stayed for 4 nights and Everyday I have to call them to ask them to send to me. So this part is rather troublesome for me. Otherwise it is a nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lim , We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am terribly sorry to hear that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Wayne L. Families - 26/11/2018 AccorHotels certified review
« Great Location And Friendly Staff Over The Counter »

The Staffs are friendly and provide you all the information you need to know about their local stuff, they also accommodate to our request on late check out and staying with our family members at the same level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that the cleanliness in the hotel did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; your feedback would then be very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Gerda W. N. Friends - 26/11/2018 AccorHotels certified review
« Verry satisfied »

The place stratefy, not far from MRT starion, Mall, to get other transportation like taxi, tuktuk also easily

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Nt Business - 26/11/2018 AccorHotels certified review
« excellent »

My room has been upgraded. The executive suite is clean and comfortable with an appropriate layout/size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Nongnuch, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

L. C. Families - 24/11/2018 AccorHotels certified review
« Good location and good service »

hotel is in a location which is nearby bts. check in was a breeze and manage to get our room arrangement correctly. room is slightly dark, hard to read if we are not using the bed reading light. breakfast is good, i think can add more asian varieties. overall i am very satisfied with my stay at mercure bangkok siam, definately my top choice when i return to bangkok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sadly to hear that lighting in room did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer. : your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Lawclara Families - 23/11/2018 AccorHotels certified review
« housekeeping to improve »

rubbish here and there not picked up; used cups left there and not washed for 2 days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also terribly sorry to hear that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Mega S. Friends - 22/11/2018 AccorHotels certified review
« Good location & good hotel »

Fast check in/check out, must have more variety of breakfast choices

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

C G. Couples - 21/11/2018 AccorHotels certified review
« Pleasant stay »

Good orientation on checking in . Excellent executive lounge . The staff were very helpful. We enjoyed our stay at Mercure Hotel . Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 2880.00 THB Non member rate
From 2880.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates