Mercure Bangkok Siam

Dear Glynis, Thank you very much for your lovely review and for choosing to stay with us. I was delighted to read that your stay was so enjoyable and that you were satisfied with our team at the Lounge and room condition met your expectations. We very much look forward to continue to exceed your expectations and that you will continue to choose to stay with us at Mercure Bangkok Siam for many more future visits to Bangkok. Warm regards, Sebastien Slamon

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I would like first to thank your for your thoughtful feedback, and sincerely consider your concern and please allow me to express my sincerest apologies for the inconvenience as it has impacted your experience with us. In spite of it I am happy to read about your such positive feedback concerning our room service and staff attitude. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Salmon General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Salmon General Manager

Dear Mr. JohnHutchins, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Dear Ms. W., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Dear Ms. S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However,I am terribly sorry to hear that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien Salmon General Manager

Dear Mr.L., Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Dear Lina, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. I am very pleased to receive your very positive feedback about the helpfulness of our team, the cleanliness of our rooms and the convenient location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Dear Umesh , Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. I am very pleased to know that our staff warmed welcome you and did succeed in making your stay a memorable one, I have addressed your special compliment to Deborah. The best part about our hotel is our people; I am so very fortunate to work with such a special team. We strive to eagerly create an unforgettable experience and ensure our guest satisfaction. Once again thank you again for sharing your great experience with us, and we look forward to welcome you back again in the near future. Sincerely, Sebastien Salmon General Manager

Dear M., Thank you very much for sharing your thoughtful comments of your recent stay with us at MercureBangkok Siam. We are delighted to know your time here was an enjoyable one, and that our team warmed welcomed you especially our Privilege Lounge team. I have personally shared your compliment with them and are greatly appreciated by us all. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Warmest Regards, Sebastien Salmon General Manager

Dear Ken, Thank you for taking the time to tell us about your experience at Mercure Bangkok Siam. Sadly, I read your disappointed feedback concerning different aspect of our service. We failed fully to meet your expectations; please allow me to express my sincerest apologies. At Mercure, we are looking for continuous improvement and hope to provide a high level of experience to every customer. I considered the inconveniences highlighted and have shared the concerns to the concerned departments . I appreciate your honest and constructive comments as it considerably help us for improvement. Thank you very much again for informing us about your concerns and I sincerely hope you will give us the opportunity to welcome you back and better serve you . Sincerely Sebastien Salmon General Manager

Dear D., Thank you very much for sharing your great experience with us , I am very pleased to learn that you had an enjoyable stay with us. Your compliment regarding the friendliness of our teams and the great location next to Sky train station are appreciated by us all. Our team strive to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. Thank you again for sharing your great experience with us, and I look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager

Dear Ms. K., Thank you very much for your wonderful feedback, I am very pleased to learn that you had an enjoyable stay with us. I am thrilled to read your full satisfaction with our reception team on 9th and 25th floor, I have personally addressed your compliment to Deborah. Guest satisfaction is our top priority and we aim to create a memorable experience to each and every guest stay. Thank you again for sharing your great experience with us, and with the team we all look forward to welcome you back soon. Sincerely, Sebastien Salmon General Manager