Hotel - Mercure Bali Nusa Dua
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Mercure Hotel

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan  Lot SW 03  Badung Bali 
80363  NUSA DUA
INDONESIA

758 reviews
TripAdvisor Rating Based on 758 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Feel the comfort of our contemporary rooms in the tranquil atmosphere of Mercure Bali Nusa Dua.

  • 201 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,756 reviews

Our guest reviews for Mercure Bali Nusa Dua

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 758 reviews
TripAdvisor review
Family - 12/09/2017
« Not recommended »

This hotel made us wanna go home real soon. Dusty floor, dirty glass window, spider web above the cupboard. As i sneak peek under the bed. It was very much dirts. It was a shame for such an international well known brand that i trust. But the good thing about this hotel was the pool only

TripAdvisor review
klingeris Family - 05/09/2017
« Only name »

I chose this hotel because it was a chain where we staying in Europe. Bust this particular one was very bad. Pictures are to nice. Rooms worn out, ants and fruit flays everywhere. Very poor noise isolation. Bad experience.

AccorHotels certified review
D. Couples - 24/08/2017
« Dissatisfied »

Dissatisfied, tottaly... Noise, small rooms, sink in the room, claustrofobic

AccorHotels certified review
Teng Families - 22/08/2017
« budget friendly hotel »

we stayed at a deluxed poolside view near the gym and it was great because it was far from noise coming from the pool. the first time we entered the room, the smell wasn't good. the pillows smell uuuh... so i put them outside the balcony for them to get sunrays to get well_dry. the breakfast was nice. the staffs were very friendly and attentive. thank you so much.

AccorHotels certified review
Sally W. Friends - 14/08/2017
« Relaxing »

We booked the room only with no breakfast. It was ok as we could walk to get food nearby. Small simple hotel and quiet. Shuttle to the beach and beach private area was just lovely!! Love to come back again. Wish the shuttle time to the beach and back can be extended to 6pm.

AccorHotels certified review
Putra Friends - 13/08/2017
« Getting worst »

I already did online checked in, but when arrived between 1 to 2 PM the room is not ready and I have to wait. When I did check out it must be before 12. Not fair !!! After room clean up, there is no towel, when I asked it, need 2 times to call before it arrive Breakfast menu is bad in two days in a row. I remember last time I stay here, it's getting worst !!

AccorHotels certified review
B. C. Couples - 12/08/2017
« Average »

Having stayed at the hotel many times before this holiday was different. The hotel seems to have lost its warmth which we have experienced previously. The service was average and breakfast selection was poor. We don't know if we will return.

TripAdvisor review
Family - 28/06/2017
« Amazing pool and nice stay »

Spent two nights here, enjoy the pool so much, also made my niece and nephew happy. Breakfast is okay, and the hospitality is perfect, we enjoy learning boxing at the fitness center. I'll sure be back someday.

AccorHotels certified review
Rendy S. Families - 23/06/2017
« nice stay »

the ambience very good but the room very small

AccorHotels certified review
F. S. Families - 23/06/2017
« Great holiday »

It was a great holiday, definitely will come back again. The room upgrade was perfect, unfortunately we cannot attend the invitation given to be the Accor Plus member. Next time we will attend it

AccorHotels certified review
Aniruddha K. Couples - 19/06/2017
« Great Experience »

Great food, great service and amazing helpful staff. The only drawback was that the rooms were a bit small. But when you are on vacation you are not in the room most of the time so its ok.

TripAdvisor review
Family - 19/06/2017
« holiday in bali »

room is clean and comfortable but AC is too cold, staff's knowledge is good to give information about hotel, and we would like to return in next trip. At breakfast menu should be more variation on menu.

AccorHotels certified review
S. M. Couples - 18/06/2017
« Good »

Excellent location If possible add one or two Indian food items in d menu

AccorHotels certified review
A. W. Couples - 18/06/2017
« Very good with a few hickups »

Staff all very friendly, premises very clean, and service very good. Ordered a bottle of wine one night, not available, OK. The two gasses we ordered, of the same wine, one tasted like a cab sav, the other tasted like a merlot! Strange. Ordered a large beer with food for lunch, the bar didn't have any and had to send to the other bar. Ordered Dom Benedictine that night- no Dom Benedictine. The refrigerator in the room appears pretty cosmetic, it didn't seem to be cooling anything. Not the sort of hiccups one expects from a 4 star hotel. '

AccorHotels certified review
L. Friends - 18/06/2017

Friendly staff.foods good and well priced Clean rooms. Easy walk to the beach, restaurant,shops

TripAdvisor review
Family - 18/06/2017
« Mercure Hotel Nusa Dua Bali »

We have booked 4bedrooms at Mercure Hotel Nusa Dua for family holiday. The room is small and more like city hotel, instead of resort hotel. The hotel need more maintenance. They provide shuttle car to nusa dua beach. If they could provide bigger car or bus will be better. The breakfast is average, not much food variations. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CeciliaChua, Thank you for your feedback. I am sorry to hear that our services specially on customer service had let you down and didn't meet with your expectations start from room too small, some maintenance in the hotel and also shuttle car service to the beach. Please be rest assured that we will take a serious actions to improve our quality service. We do hope to have the opportunity to serves you better in the near future. Best Regards, Edgard Rehattalanit

AccorHotels certified review
Y. T. Families - 16/06/2017
« Great »

Services, room and food is great

AccorHotels certified review
T. Families - 15/06/2017

Rooms a bit damp smelling , service excellent and food good

AccorHotels certified review
W. Friends - 13/06/2017

Pleasant experience

AccorHotels certified review
Cher Families - 12/06/2017
« Average »

Rooms too small

Our most recent 20 reviews
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