Hotel - Mercure Bali Nusa Dua
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Mercure Hotel

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan  Lot SW 03  Badung Bali 
80363  NUSA DUA
INDONESIA

723 reviews
TripAdvisor Rating Based on 723 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Feel the comfort of our contemporary rooms in the tranquil atmosphere of Mercure Bali Nusa Dua.

  • 201 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,732 reviews

Our guest reviews for Mercure Bali Nusa Dua

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 723 reviews
TripAdvisor certified review
Family - 28/06/2017
« Amazing pool and nice stay »

Spent two nights here, enjoy the pool so much, also made my niece and nephew happy. Breakfast is okay, and the hospitality is perfect, we enjoy learning boxing at the fitness center. I'll sure be back someday.

AccorHotels certified review
Rendy S. Families - 23/06/2017
« nice stay »

the ambience very good but the room very small

AccorHotels certified review
Ferry S. Families - 23/06/2017
« Great holiday »

It was a great holiday, definitely will come back again. The room upgrade was perfect, unfortunately we cannot attend the invitation given to be the Accor Plus member. Next time we will attend it

AccorHotels certified review
Aniruddha K. Couples - 19/06/2017
« Great Experience  »

Great food, great service and amazing helpful staff. The only drawback was that the rooms were a bit small. But when you are on vacation you are not in the room most of the time so its ok.

TripAdvisor certified review
Family - 19/06/2017
« holiday in bali »

room is clean and comfortable but AC is too cold, staff's knowledge is good to give information about hotel, and we would like to return in next trip. At breakfast menu should be more variation on menu.

AccorHotels certified review
Sudhakar M. Couples - 18/06/2017
« Good »

Excellent location If possible add one or two Indian food items in d menu

AccorHotels certified review
Andrew W. Couples - 18/06/2017
« Very good with a few hickups »

Staff all very friendly, premises very clean, and service very good. Ordered a bottle of wine one night, not available, OK. The two gasses we ordered, of the same wine, one tasted like a cab sav, the other tasted like a merlot! Strange. Ordered a large beer with food for lunch, the bar didn't have any and had to send to the other bar. Ordered Dom Benedictine that night- no Dom Benedictine. The refrigerator in the room appears pretty cosmetic, it didn't seem to be cooling anything. Not the sort of hiccups one expects from a 4 star hotel. '

AccorHotels certified review
Lucas Friends - 18/06/2017

Friendly staff.foods good and well priced Clean rooms. Easy walk to the beach, restaurant,shops

TripAdvisor certified review
Family - 18/06/2017
« Mercure Hotel Nusa Dua Bali »

We have booked 4bedrooms at Mercure Hotel Nusa Dua for family holiday. The room is small and more like city hotel, instead of resort hotel. The hotel need more maintenance. They provide shuttle car to nusa dua beach. If they could provide bigger car or bus will be better. The breakfast is average, not much food variations. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CeciliaChua, Thank you for your feedback. I am sorry to hear that our services specially on customer service had let you down and didn't meet with your expectations start from room too small, some maintenance in the hotel and also shuttle car service to the beach. Please be rest assured that we will take a serious actions to improve our quality service. We do hope to have the opportunity to serves you better in the near future. Best Regards, Edgard Rehattalanit

AccorHotels certified review
Yoel T. Families - 16/06/2017
« Great »

Services, room and food is great

AccorHotels certified review
Teresa Families - 15/06/2017

Rooms a bit damp smelling , service excellent and food good

AccorHotels certified review
Wilson Friends - 13/06/2017

Pleasant experience

AccorHotels certified review
Cher Families - 12/06/2017
« Average »

Rooms too small

AccorHotels certified review
Anonymous Business - 06/06/2017
« Satisfied »

The room was great but it was way to cold when I arrived and it made the room dewy and the floor so slippery. The wifi connection was on and off. The food (sahur) was great.

AccorHotels certified review
M Friends - 05/06/2017
« Awesome Hotel. »

Great experience staying at this hotel with friendly and helpful staffs.

AccorHotels certified review
Johan Couples - 04/06/2017

Nice experience in this hotel. Very friendly personal.

AccorHotels certified review
Nagarajan S. Families - 02/06/2017
« Good place to stay on a holiday.  »

I stayed for 4 noghts and it was good.Though the room was spacious and well designed , the wooden floors often get wet when the AC is off. Same issue was there is my friend's room also and he had to change the room twice Food was good with a vast spread but you feel a bit monotonous if yuy stay beyond two days. Poolside bar was having excellent ambience but the complimentary nuts given for drinks were not good.Wifi was very good.SPA was used by my wife and daughter and they were satisfied Overall the staff was friendly and smiling and always helpful.

AccorHotels certified review
Michelle L. Families - 31/05/2017
« Excellent Service »

The friendliness and helpfullness of the staff makes us feel comfort to stay in this hotel. The duty manager Mr. Eka was really took care of my needs well upon my arrival. Definetely, I will come back to this hotel with my family again.

AccorHotels certified review
Puluder Families - 22/05/2017
« Room service are not good enough, neither breakfast »

I felt inconvenience staying in Mercure Nusa Dua because for a four-star hotel, your service are not excellent.

TripAdvisor certified review
Family - 21/05/2017
« Holiday in bali »

Yes we were very happy with Mercure nusa dua, the staff were friendly, hotel very clean and in all my daughter and I had a very nice stay, we had a private driver called wayan Jnr who came and picked us up and took us where we wanted to go....

Our hotel has responded to the review
Our hotel has responded to the review

Dear 344lorraine, Thank you for wonderful feedback. It is great to hear that you had a wonderful and memorable stay with us. We are happy to hear that our staff have provided their very best service during your stay here with us start from the staff were very friendly and hotel very clean. I will surely pass this wonderful feedback to them personally to improve our service in the future. We are looking forward to welcome you again in the near future. Best Regards, Edgard Rehattalanit

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