WIFI/Internet Access- Easy access to Convention Center, Beach and Nusa Dua attractions
- Four meeting rooms with state of the art meeting facilities
- Free Shuttle to Nusa Dua Beach and Shopping Center
- Swimming pool divided into 2 levels and connected by a waterfall
- Free WIFI in rooms and public areas of the hotel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying- Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key - WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- Babysitting on request
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- NGURAH RAI
- Reception open 24 hours a day
- LATE CHECK-OUT UP TO 6PM
- Dry cleaning / Ironing
- Currency exchange
- Porter
Nyepi/Silent Day, 7 March 2019. Check-in/-out is unavailable and the airport will be closed. Bali hotels will offer minimal activities and lighting. Normal activity will resume at 6am on 8 March 2019.
Hotel location
Jalan Nusa Dua Selatan
Lot SW 03
Badung Bali
80363
NUSA DUA
INDONESIA
- NGURAH RAI At 14km / 8.7 miles - Shuttle paying
GPS : -8.806920, 115.220740
Our rooms
Feel the comfort of our contemporary rooms in the tranquil atmosphere of Mercure Bali Nusa Dua.
Superior Garden View with Double Bed
Overlooking the tranquil tropical garden and designed with a modern flavour, each Superior room is equipped with a duvet, 32 channel satellite LCD TV, WiFi Internet access, a shower cabin, in-room safe and mini bar. Up to 2 adults and 1 child.
Superior Garden View with Twin Beds
Overlooking the tranquil tropical garden and designed with a modern flavour, each Superior room is equipped with a duvet, 32 channel satellite LCD TV, WiFi Internet access, a shower cabin, in-room safe and mini bar. Up to 2 adults and 1 child.
Superior Pool View with Double Bed
1 Double bed Superior rooms with pool view have a modern design and are completed with a duvet, 32" Satellite LCD TV, WIFI Internet access, a shower cabin, hair dryer, safe deposit box and mini bar. Up to 2 adults and 1 child.
Superior Pool View with Twin Beds
The 2 Single beds Superior rooms with pool view have a modern design and are completed with a duvet, 32 inch Satellite LCD TV, WiFi internet access, a shower cabin, hair dryer, safe deposit box and mini bar. Up to 2 adults and 1 child
Deluxe Room with Double Bed, terrace and garden view
Modern design Deluxe rooms with a terrace overlooking a lush tropical garden located on the ground floor feature 1 double bed with duvet, 32" Satellite LCD TV, WiFi internet access, a shower cabin, in-room safe and mini bar. Up to 2 adults and 1 child.
Deluxe Room with 2 single beds, terrace and garden view
Modern design Deluxe rooms with a terrace overlooking a lush tropical garden located on the ground floor feature 2 single beds with duvets 32 Satellite LCD TV WiFi internet access a shower cabin in-room safe and mini bar. Up to 2 adults and 1 child
Deluxe Room with Double Bed Terrace and Pool View
Pool view modern designed deluxe rooms with terrace located on the ground floor offers 1 double bed with duvet 32 Satellite LCD TV WiFi Internet access a shower cabin hair dryer in-room safe and mini bar. Up to 2 adults and 1 child.
Deluxe Room with 2 Single Beds Terrace and Pool View
Pool view modern designed deluxe rooms with terrace located on the ground floor offers 2 single beds with duvet 32 Satellite LCD TV WiFi internet access a shower cabin hair dryer in-room safe and mini bar. Up to 2 adults and 1 child
Junior Suite with 1 double bed and sofa
Junior Suites with garden or pool view are furnished with a bedroom with a queen size bed, shower cabin, 32 Satellite LCD TV, in-room safe, mini bar, living room with 32 inch LCD TV, a sofa bed and WiFi internet access. Up to 2 adults and 2 children.
- 201 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- Extra bed in room for child
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.
Pool Bar
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 4
- Maximum size: 100 m²
- Maximum capacity: 70
- Maximum banquet capacity: 50
Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. however I apologies that you had been given the smelt and terrible moldy room at the first, please rest assured that your observation has been informed to the department concern to be follow up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
Dear Valued Guest, Thank you for taking time to share your opinion about your recent stay at Mercure Bali Nusa Dua First of all, we extend our most sincere apology for the difficulties encountered during your stay with us. We regret very much that we did not impress you with some of our facilities. We assure you, that we took good note of your observations and discussed the issues with the various Department Managers in order to take the appropriate measures and avoid situations such as you described in the future. Please accept our most sincere apologies for any troubles you went through. We hope to have the opportunity to welcome you back again in the future, and with thanks for your care and attention in leaving us a great and helpful review. Best Regards, Manis Arianti Front Office Manager
Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
Dear N. m., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
Dear Mr t., Thank you for taking the time to provide us with your constructive feedback during your stay. I am truly sorry to hear about your unpleasant experience during your stay. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the department concerned and will ensure that they receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication. Once again, please accept our apologize and do not hesitate to let me know if I can be of any assistance to you anytime. Yours sincerely Ardin Febriana - Assistant Manager
Dear Valued Guest, Thank you so much for your wonderful review. I am so pleased to hear that you enjoyed your stay with us and were able to take full advantage of the hotel facilities we have offered. It sounds like you had a wonderful time! It is beyond my pleasure to learn that you had a memorable stay while enjoying our facilities and the service extended to you by our staff. We are very concern regarding your comment and will inform to our management. Once again, thank you for your loyalty, and I look forward to welcome you back on your next visit to Bali. Kind Regards, Ardin Febriana - Assistant Manager
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Bali Nusa Dua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ardin Febriana - Assistant Manager
Dear T. d., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. We regret very much that we did not impress you with the room smell moldy and also for the bikes. We assure you, that we took good note of your observations and discussed the issues with the various Department Managers in order to take the appropriate measures and avoid situations such as you described in the future. Please accept our most sincere apologies for any troubles you went through. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
Dear valued guest, I am apologizing to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Thank you again for bringing this issue to our attention. We are extremely alarmed by your statement for our slow service and the AC too cold. All of your observations will be shared with the concerned Department Heads for immediate corrective action. Your feedback highlighting this aspect is certainly important for us and we would like to thank you for bringing this point to our attention. Please be assured that there is no intention not to value our guests. Hospitality is our business, we hope you can give us another chance to restore your trust to Mercure Bali Nusa Dua. Best Regards, Manis Arianti Front Office Manager
Dear Valued Guest, Warmest Greeting from Mercure Bali Nusa Dua It's always rewarding to hear your observations and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that one of our team member Rey gave you such a good impression and had a good impact in your overall experience. Your kind words will motivate them in displaying this great service focus. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Sincerely, Ardin Febriana - Assistant Manager
Dear Valued Guest, Thank you very much for taking the time and effort to post a personal review following your recent stay at Mercure Bali Nusa Dua. We truly appreciate any feedback from our valued guests that enable us to improve our services and facilities. We were very concerned to read your comments which reflect dissatisfaction regarding the humidity in the room. I have carefully review all points mentioned and will follow up accordingly with the managers concerned to ensure that the corrective measure will be taken. Few of positive notes that you are really enjoy the stay with us Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Sincerely, Ardin Febriana - Assistant Manager
Dear Valued Guest, Thank you very much for taking the time and effort to post a personal review following your recent stay at Mercure Bali Nusa Dua. We truly appreciate any feedback from our valued guests that enable us to improve our services and facilities. We were very concerned to read your comments which reflect dissatisfaction regarding room condition. I have carefully review all points mentioned and will inform to our management. On a positive note, we are delighted to know that you are enjoyed the breakfast menu in our restaurant. We do hope you will stay with us again and be given the opportunity restore your confidence in our products. Sincerely, Ardin Febriana - Assistant Manager
Dear Valued Guest Thank you for taking the time to provide us with your constructive feedback during your stay. I am truly sorry to hear about your unpleasant experience during your stay. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the department concerned and will ensure that they receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication. Once again, please accept our apologize and do not hesitate to let me know if I can be of any assistance to you anytime. Yours sincerely Ardin Febriana - Assistant Manager
Dear pauliina k., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry about the late towel service, we can assure you this problem has been addressed to manager concern to be follow up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
Dear hema R., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the water provide in the room is appropriate to our standard however we are not strict if guest request more we will also provide for them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
Dear Valued Guest, Thank you very much for taking the time and effort to post a personal review following your recent stay at Mercure Bali Nusa Dua We appreciate the time you have spent on providing the feedback. We are very sorry to know that you did not fully enjoy your stay with us. Nevertheless, I value all my guests’ comments as they enable us to improve our quality service. Pleased assure you that all of your observations will be shared with the concerned Department Heads for immediate corrective action. Your feedback highlighting this aspect is certainly important for us and we would like to thank you for bringing this point to our attention. Once again thank you for sharing your experience with us, and it is our hope that you will give us another opportunity to better serve you in the near future. Yours sincerely, Manis Arianti Front Office Manager
Dear Mr. c., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your payment i have check to Ardin( Duty Manager) who was handled your payment, she clear counted the USD in front of you that you paid for USD 344 for the room and transport payment the rest she gave you in rupiah. you have signed the receipt already and we also checked to Accounting there was no over money. please be assured you that Ardin( Duty Manager) has been working for 6 years at Mercure and her performance is very good. you can trust me. Please do not hesitate to contact me should you have further assistance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
