Hotel - ibis Ambassador Seoul Insadong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

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4.0/5 981 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 328 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,989 reviews

Our guest reviews for ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 981 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rk Solo - 16/04/2018
« great value for money »

Standard Ibis room, very clean,very good location, nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronen K., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
Anonymous Friends - 16/04/2018
« Okay hotel, for good price »

Room was fine but the breakfast could have been a little better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jouko M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
Alex C. Families - 15/04/2018
« Good, worth the money »

Hotel room is clean, staffs are polite, very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sung Ho Alex C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
Johnpaul J. Business - 14/04/2018
« Very professional staff services »

Every one of the staff exhibited professionalism

Our hotel has responded to the review
Our hotel has responded to the review

전남진님께, ibis Ambassador Seoul Insadong 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Front Office Manager 박미란드림.

AccorHotels certified review
Vanessa Couples - 14/04/2018
« Great locations! »

The free shuttle bus around the city was appealing as it has great location. Had a great nights sleep. Breakfast was just average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
Ly Families - 13/04/2018
« Very convenient location with hospitable staff »

The location of this hotel is very strategic, near restaurants, Ikseon-dong - with all the artsy cafes, and the Insadong markets for your art and antique products. It is also just a short walk away from Changdeokgung Palance, Tapgol park and Gwangjang Market (yummy food and textiles found here). Staff was very hospitable, room spotless clean and water replaced every day - even going as far as calling our shuttle service when it was late. You get what you pay for in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neslly B., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
Shihhsin C. Families - 13/04/2018
« Overall it’s brilliant »

The location of the hotel is convenient for accessing to other tourist spots of Seoul. Also, it is easy to get food at late night as well. The reception staff are friendly and willing to help. The transport shuttle to Seoul station offered by the hotel is also a plus. The room itself is tidy. However , I did see an insect climbing on the ground in my room once during my stay . Overall, it’s a brilliant stay this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shihhsin C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
Supriadi P. Couples - 12/04/2018
« Close to everywhere »

location is great, close to many tourist attractions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Supriadi P., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
A. Couples - 12/04/2018
« Good service »

Good service Use metro subway at jongno3 exit 4 more escalator

Our hotel has responded to the review
Our hotel has responded to the review

Dear . A., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
Randy Couples - 10/04/2018
« Good hotel in an interesting part of Insadong. »

Good hotel. As I was travelling with my wife, I had to ask for an extra towel daily. Would be great for the hotel to remember the request. My a/c was faulty but it was promptly repaired. The same problem happened with my sister a year ago. Perhaps a preventative maintenance program would eliminate this problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Randall C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
C.p. Families - 10/04/2018
« Well located and excellent service »

everything was ready at our arrival withouteven asking. two neighboring rooms for family. staff was always helpful and delivering precise information.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claude P., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
Z L. Families - 10/04/2018
« Great location and friendly service »

Keep it up. Wish toothbrushes are available though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhihao L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
J. L. Couples - 10/04/2018
« great »

overall room is OK. Only one towel was provided in the bathroom on daily basis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. Jane, Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
Liliya Solo - 09/04/2018
« Very cosy and well located »

Welcoming staff, good location and big rooms. Only issue was with breakfast - I had to wait for 30 min to access the breakfast hall. At the end I did not have time to eat as I had to leave for an appointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liliya G., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

AccorHotels certified review
Sungjin K. Families - 08/04/2018
« satisfied, excellent location »

I was happy with stayng at Ibis Insadong in terms of guest service and the rooms. Only the food served at the breakfast restaurant need to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sung Jin k., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that about your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
Anonymous Friends - 07/04/2018
« Good stay. »

Good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shi Qi L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
May Families - 07/04/2018
« Location is near attractions »

Clean room. Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soo May T., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
F. N. K. Families - 07/04/2018
« I booked two rooms but I only received one room’s point »

I booked two rooms on behalf of my Accorhotels member account , but why I only received one room’s point? The rooms were paid by the same person and same account but I only received one room’s point.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngei K. F., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will explain about points you mentioned. Your booking two rooms and different check out date. One room was check out 4/5, another room was 4/6 so, We save point 4/5 and 4/6 twice time. please check your account then if you have any problem, any time you can contact us again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
Santtu Friends - 06/04/2018
« A tidy and nice hotel with a great location »

The hotel is close to many of the main sights and several metro lines, which made its location very good for the needs of a casual traveler. The hotel's breakfast was satisfactory, the rooms clean and the staff helpful. Hence, as a whole I can recommend staying at Ibis Ambassador.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Santtu S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

AccorHotels certified review
Narongsak Friends - 05/04/2018
« Below standard »

Staff disn’t pay attendtion on our request

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narongsak K., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

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