Hotel - ibis Ambassador Seoul Insadong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

4.0/5 1,035 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 328 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,565 reviews

Our guest reviews for ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,035 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Daniel M. Couples - 16/09/2018 AccorHotels certified review
« Great hotel with amazing staff »

The hotel was located in a central area but still quite environment, the room was just as described on the homepage only negative was the temperature was set to 24-25 Celsius by the front desk. I rather would have the freedom to change the temperature. Good breakfast something for everyone, a big plus is the guest laundry in the basement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Suhailah Solo - 15/09/2018 AccorHotels certified review
« Comfortable »

The room is spacious enough and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suhailah B., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Abet K. P. Friends - 11/09/2018 AccorHotels certified review
« My personal space after long and lovely days in Seoul »

Ibis Ambassador Seoul Insadong’s rooms are very comfortable. The simplicity of the place balances the beauty experienced outside the building, making it a very relaxing place. When i say it’s simple, the basic and necessary amenities of a hotel is offered here. It is enough for someone who would like to stay for a short visit in Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abet King P., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Louis P. Families - 10/09/2018 AccorHotels certified review
« Your automated system does not allow a proper answer »

My current stay at this hotel is still in process -- I simply extended my earlier reservation, and am still in the same room. Seems that your automated system is too automatic and cannot accept anything other than fill in the blanks. My initial attempt to reply vanished, so I am not impressed with the time I must spend again to reply. As a result, the blanks are simply to get this response to you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis P., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Vladimir Couples - 10/09/2018 AccorHotels certified review
« Nice place to stay to see Seoul »

Clean, convenient place, quiet room, good breakfast, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimir K., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Brendan M. Couples - 09/09/2018 AccorHotels certified review
« Very satisfied ,clean and tidy and helpful staff »

The front desk staff were incredibly nice and helpful with us .they went out of there way to help us with transport and directions . The hotel was welcoming when you arrived back from the day. The rooms were nice and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan m., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Ts Business - 05/09/2018 AccorHotels certified review
« comfortable stay »

Staffs were very friendly and speaks Japanese. Room is not large, but clean and comfortable. Some people were speaking loudly in the restaurant. I was sorry that hotel bar closed early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomoki S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Zam Families - 04/09/2018 AccorHotels certified review
« Nice stay »

Really happy to stay at this hotel. Arrived around 11am at the hotel after long hour flight, and have immediate check in because of room availability. Hope to have early check in again in the future. Nice and comfortable room, thick curtain, comfy bed and excellent TV channels. I like the wc too because of hot seat and friendly usage of the toilet. At the same time, the drink water machine outside of room at every floor really help for good and clean drink water available in hot, warm and cold water. At the same time, free shuttle really help to go around Seoul, although it is just for sending only. Overall, I am happy with this stay and extra bonus facilities given by the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zamzarina M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Anonymous Solo - 03/09/2018 AccorHotels certified review
« All fine »

As exoecred my kasr visit was as many at Ibis Isadong before .. jusr fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan D., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Anonymous Solo - 03/09/2018 AccorHotels certified review
« Just okay »

It was just okay. Ive stayed at better accor hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole Alix C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Stephen W. Couples - 03/09/2018 AccorHotels certified review
« Good service »

Only stayed 2 nights but everything was as expected .staff very helpful .this is our 3rd visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen w., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Arlene Solo - 02/09/2018 AccorHotels certified review
« Poor reception staff »

Bryson as a reception staff who has perfect fake smile and totally Non-professional behavior. Keep disrupt customer with rude attitude and meaningless repeating words, not understanding or listening at all. I got to say it's the most anoying Accor Hotel staff I've ever met. The room is quite small but clean, I don't like the pillow and unfortunately there's no other choice. Not enough space in the bathroom to put my makeup kit. The location for the hotel is nice, in the small quiet back street. There's convenient shuttle to seoul station and downtown.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linruijie R., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi R. Front Office Manager

Kwok Business - 30/08/2018 AccorHotels certified review
« Clean and nice »

Cozy and secured

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwok M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Anonymous Friends - 29/08/2018 AccorHotels certified review

The hotel staff were friendly and very helpful, which was great. A few things that I had an issue with was the WiFi. Once connected it was fast and worked perfectly. But every time I put my phone down it disconnected and asked me to connect which was slightly annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meheret D., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Alejandro Couples - 28/08/2018 AccorHotels certified review
« Good price and good location »

Overall very good. Although we spent 9 nights and we experienced rooms were not throughly clean every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alejandro C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Ch Friends - 27/08/2018 AccorHotels certified review
« Amazing »

The front desk employees were always so friendly and helpful in every way and the hotel was always clean. Loved coming back into a freshly cleaned room.

Pop Families - 22/08/2018 AccorHotels certified review
« Clean room, great location »

The room was very clean and had basic things you need for holiday (hair drier, towels, etc). The hotel was located in a very good location, very close to insadong art street so it’s perfect for shopping and eating. The staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jidapha F., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Fion N. Friends - 22/08/2018 AccorHotels certified review

Provide instructions how to turn off the lamps on wall. Visitor like me didn’t realize the button is hidden above the telephone set.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona N., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

James L. Business - 22/08/2018 AccorHotels certified review
« clean and good location »

Room is clean and staffs are very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyuk l., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Anonymous Families - 22/08/2018 AccorHotels certified review
« It’s good. »

Nice staffs and good to have shuttle service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hoi Ki W., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

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