Hotel - ibis Ambassador Seoul Insadong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

4.0/5 1,055 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 328 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,796 reviews

Our guest reviews for ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,055 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ricardo A. Solo - 10/11/2018 AccorHotels certified review
« I LOVE SEOUL AND IBIS AMBASSADOR SEOUL INSADONG »

The staff was super friendly, they full-filled all of my requests in seconds. The 10th floor view is amazing and the hot bath is amazing. Ibis Ambassador Seoul Insadong is located near to the top tourist and historic destinations in Seoul. Also near to fabulous restaurants and shopping places. Seoul's people is amazing, all of them friendly to tourists and eager to help us. I hope I can bring my family some day to Ibis Ambassador Seoul Insadong!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo A., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Il M. Business - 08/11/2018 AccorHotels certified review
« Always comfortable »

When i am in seoul, i always happy with services in addition to best location to be around. Manger Kim , Ashley, Vibian and all staffs are always kind and helpful! Will return there my room 916

Our hotel has responded to the review
Our hotel has responded to the review

안녕하세요. 맹일영 교수님 항상 이비스 인사동에 대하여 좋은 코멘트 남겨주셔서 감사드립니다. 교수님과 알게 된지도 정말 오래되었습니다. 이제는 교수님이 투숙하시지 않으시면 서운할 정도에요..^^;; 항상 부족한 이비스 인사동을 애용해주셔서 감사드려요. 교수님께 100% 만족한 서비스를 제공해드릴 수 있도록 저 포함 전 직원들은 항상 노력하겠습니다. 11일에 뵙겠습니다. 감사합니다. 박미란 드림 Front Office Manager

Sophie Solo - 07/11/2018 AccorHotels certified review
« Good hotel, met expectations »

Good stay at the Ibis hotel. Great location in Seoul. Nice welcome on arrival. Breakfast good selection. Room okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophie Claire H., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Eunji Couples - 07/11/2018 AccorHotels certified review
« Affordable, clean and great service »

We loved our stay at Ibis Insadong. The neighborhood is perfect for touring, eating, navigating Seoul and shopping. The staff are all so helpful and full or knowledge on getting around. The room was clean and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eun Ji K., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Joseph P. Families - 07/11/2018 AccorHotels certified review
« Reasonnable price & good location with plenty of good food. »

The room is quite spacious and clean. The breakfast let of varieties. The porridge does not come many ingredients. We like the food tent stall which is at the walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kok Hwa P., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Kil B. H. Solo - 06/11/2018 AccorHotels certified review
« Mr. »

Your hotel is locating in convenience and reasonable price. I was very happy during stay in services and hospitality. Very good.

Our hotel has responded to the review
Our hotel has responded to the review

홍길복 고객님께, ibis Ambassador Seoul Insadong 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 박미란 드림 Front Office Manager

Vutthichai Families - 05/11/2018 AccorHotels certified review
« Convenience and comfortable. »

I’m stayed this hotel with my big family. The hotel was good location in Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vutthichai T., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Anonymous Solo - 05/11/2018 AccorHotels certified review
« A pleasant stay. »

My overall experience was wonderful. The staff were kind and helpful throughout my stay. The only bump I had was on my last day when I got locked out of my room after going out for a little while. But the staff on the front desk took immediate action and explained that it was a only small system error.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine I., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Chav Friends - 05/11/2018 AccorHotels certified review
« Good location and valueable price »

Good location. Near subway station (Jongno 3 (sam) ga exit 6) with 5-minute walk. It is very convenient to travel around Seoul. There are a lot if restaurants and convenient stores around hotel. The room is clean and comfortable. Great service. The staff are all very nice and willing to help with useful information. They can speak English very well. Overall is great and valuable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chanisa P., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Y C. C. Couples - 05/11/2018 AccorHotels certified review
« Clean hotel close to restaurants and souvenir shops. »

Quick check-in and check out. Rooms are clean. Front desk personnel are helpful. We were grateful that we were allowed to check in at 10 a.m. because we arrived early. Simple but adequate breakfast almost the same every day. Able to use the shuttle to the nearby metro station. A bit disappointed that toiletries are not provided because of hotel's sustainability efforts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y C C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Hsk Solo - 02/11/2018 AccorHotels certified review

My room was stuffy and too small. The cabin of shower was not possible to take a shower! The toilet smelled pee. I had a impression that I was in a small motel room. But the price much expensive than other hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hae Suk K., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Q. Families - 01/11/2018 AccorHotels certified review
« great »

great housekeeping service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damien Q., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Friends getaway - 01/11/2018 TripAdvisor review
« Not bad but improvements to be made »

Travelling with friends for this trip for 8 nights. Overall the hotel is great with location being a great spot to the things we need to access. Breakfast options does get a bit dull when you had it for every day of your stay. A downfall was the room air-conditioning when I asked to seek on the room temperature been too warm even setting at 22. First time I have come across that the room itself temperature is central controlled. Why have a panel to change your liking is beyond me. For guest that like warm rooms like 26 degrees, it maybe good for you. Luckily the windows can open to cool it down to sleep and get the oxygen flowing. Expectation is not a hotel to expect nice stuff but it was fine for our group as it covered the basics.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Wifi F We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Ernst H. Friends - 30/10/2018 AccorHotels certified review
« Excellent location, beautiful roomview, and professional staff »

It was perfect. The staff was very helpfull and professional, the rooms very nice and big, and very clean. The location is perfect. Overall rating 100%

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernst H., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Mikael Couples - 30/10/2018 AccorHotels certified review
« Great »

Comfortable all the way nice and easy hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikael Bue M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Celine Friends - 30/10/2018 AccorHotels certified review
« Good location, comfortable beds »

We stayed in Ibis for 12 nights, the room was a bit cramped but the beds were comfortable. The staff were friendly and polite, and the hotel is close to 2 metro stations. There are convenience stalls and restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Celeste L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Canaan Solo - 30/10/2018 AccorHotels certified review
« Great stay in Insadong! »

Room was nice and cozy. A little bit hot at times and the air-con wasn’t strong sometimes - one night had to borrow a fan from conceirge! But still had a nice room with a comfortable bed and clean bathroom. Would come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Canaan T., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Ft Families - 29/10/2018 AccorHotels certified review
« Good location, but room(s) for improvement »

The hotel location is very convenient. The staff are generally polite and the room is kept clean and tidy. However, the universal room toilet design was a little awkward, with there no shelves to allow for the placement toiletries while the person showers. It also seems odd to only provide dispensable shower but not body soap. The walls are very thin as well, so we could hear slamming and our hinge seems to vibrate each time our neighbours left the room. The staff may not be very conversant/fluent in English as well, nodding profusely when we asked if the 5th anniversary lucky draw prize we had just won is a heat pack. It turned out to be face mask, which while well-appreciated to soothe our tired skin, would not have helped us when we opened it while freezing outdoors thinking it was a heat pack!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona T., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel doesn't offer amenity to protect the environment. However, it is offered as a shampoo and body combination as an all-in-one product. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Park, Mi Ran

Ryan S. Couples - 28/10/2018 AccorHotels certified review
« average »

room was clean and large but too warm. breakfast not that great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan s., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Punna Friends - 27/10/2018 AccorHotels certified review
« Nice place in downtown seoul »

Staffs are nice and helpful. Room was not that big but comfy. Though it was not that close to the subway , it is easy to access Insadong on foot or get on subway to other parts of Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Punnada S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Managr

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