Hotel - ibis Ambassador Seoul Insadong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

4.0/5 1,011 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 328 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

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4.3/5 AccorHotels Rating 4,297 reviews

Our guest reviews for ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,011 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 19/07/2018 TripAdvisor review
« initially hard to locate »

initially hard to locate from Jongno 3 Subway Station. discounts not offered for booking breakfast (in advance) even if silver member. room was okay and comfortable. shuttle bus was available with schedule.

Eunyoung J. Couples - 17/07/2018 AccorHotels certified review
« It’s the worst experience i’ve ever had »

I stayed here for three nights. The reason I stayed here was to use the laundry facilities. Unfortunately there was not enough laundry machines for the guests. Besides, i had an argument with another user becaaue of dryer. I still don’t underatand why there is a dryer and two laundry machines. Overall, i was too upset and couldn’t sleep well. It spoiled my holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eun Young j., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Terry D. Solo - 14/07/2018 AccorHotels certified review
« Excellent,exactly what I needed to enjoy my holiday. »

When I arrived I was greeted by Gabie with a big smile,my surname was pronounced perfectly this does not happen in my own country as my name is fairly difficult to pronounce. All the staff were very professional. Ashley remembered me from two years ago a pleasant surprise. Soo at breakfast was smiling and doing a great job considering there were many large groups. Minje was so helpful in ordering cabs and writing in Hangul messages for me to give to the cab drivers so I would have no dramas. This ensured my holiday went very smooth and made it more enjoyable. Vivian was also very helpful. Ashley and Vivian do a great job managing the front desk. Housekeeping do a great job and they would always greet you when they saw you. All the day staff were very friendly and helpful. I did not have to deal with the night staff as much but they were very friendly when I left or came back to the hotel. The bus would even greet me when I went for a smoke a very nice touch. All the men out the front were also friendly. The lady who cleans the smoking area had it clean at all times not an easy task. I stayed in your hotel 2 years ago and I would stay again in the future. Please thank all your staff on my behalf.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence D., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. This is Ashley ^^ Our staff and I had feel warm from you and remember good memories with you. You always friendly smiling to us and impressed us . Also deeply thank you for your gift. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you and take care!!! Sincerely, Park Mi Ran Front Office Manager

Den (. T. Friends - 14/07/2018 AccorHotels certified review
« Comfortable accomodations but lousy breakfast »

Your accomodations are comfortable and clean. And your staff very hospitable especially the front desk. I must say that Bryson and Ashley Park as well as the other front desk staff make you feel warm and welcome to the Ibis Insadong as always.....however your breakfast is not that terrific, cold food every morning on the line and fighting group tours for breakfast ( they should have a separate room just for their group to come down for breakfast) is not very appealing and an inconvience to other hotel guests. Perhaps their is still room for improvement. I have been staying at this Ibis since it opened once every year as I travel thru Seoul on my way back from the US. I seem to see the changes every year, some for the better and some not.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis E., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. This is Ashley ^^ Our staff and I had feel warm from you and remember good memories with you. You always friendly smiling to us and impressed us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you and take care!!! Sincerely, Park Mi Ran Front Office Manager

Simon Y. Business - 13/07/2018 AccorHotels certified review
« Friendly and "Home Feel" stay »

Staff very helpful and friendly. Nice clean room. However, do look into your buffet breakfast as been eating the same thing for my stay in April and July 2018.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. Beng C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Couples - 13/07/2018 TripAdvisor review
« Good hotel in central Seoul »

We stayed at the Ibis Ambassador Seoul Insadong for 3 nights - the hotel wasn't actually in Insadong but very close by. It is handy to subway stations and attractions in central Seoul. Staff very friendly and welcoming, the rooms were comfortable and a reasonable size. We had everything we needed, even a guest laundry in the basement. The convenience store very near by was handy for picking up last minute things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dianebM7298YM, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Willem Families - 12/07/2018 AccorHotels certified review
« Our Home For a Week »

We stayed in Ibis Ambassador Insadong for a week. As expected, this hotel has the Ibis standard, no complaint. Location is the added value, every night we tried new restaurant, because this hotel is very near with many restaurant or food stall, start from Korean barbeque until japanese fushion cuisine. The staff is very helpful, and all the check-in and checkout process is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willem M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Sultan A. Families - 09/07/2018 AccorHotels certified review
« good hotel and services »

everything ok ( services,staffs,breakfast,shuttle Bus,Near Station,also Near Tourism Places) Also a very helpful and support from employees gave me an umbrella with rain ☔️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sultan a., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Lee Families - 08/07/2018 AccorHotels certified review
« fantastic »

The rooms were tidy and the staff was very polite made me feel comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai Ping C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Jean-paul F. Couples - 03/07/2018 AccorHotels certified review
« A week at the Ibis Insadong »

Good value international class hotel in one of Seoul's best locations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Paul F., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Steve Solo - 02/07/2018 AccorHotels certified review
« perfect location, friendly staff, efficient room »

my plane was delayed, Ibis staff was waiting for me and checked me in at 3 am, no problem!. Hotel room was on a par with Ibis standard: comfy bed, good noise insulation, good wifi, clean & efficient shower room. Location was perfect for tourism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Etienne L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

N. S. W. Couples - 02/07/2018 AccorHotels certified review
« Above my expectation »

Room is not big but enough for a couple. Breakfast is not fancy but can fill you up. Bar/lounge is not big enough. Amusing roof top area but it closed on rainy days. Hot pool sometime is too crowded. Wonderful location that you can explore the city by walking easily. Friendly employees and super services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shiu W. N., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Steve Business - 02/07/2018 AccorHotels certified review
« Very nice hotel »

The rooms are bright, clean, and of adequate size. The front desk staff is excellent: responsive and pleasant. The included breakfast is very adequate, but items are never changed. It is the same set of choices every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve O., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Julie C. Families - 27/06/2018 AccorHotels certified review
« Clean rooms, friendly staff and wonderful location »

The room was perfect and the staff was both friendly and helpful. Breakfast was fine—the coffee machine wasn’t working one of the mornings, but otherwise it was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Mehdi Solo - 26/06/2018 AccorHotels certified review
« Excellent stay in Seoul »

I had an amazing time the hotel location was perfect. I was a bit worried that it would be too far away from the subway but that was not the case. The bed was very comfy, the room was spacious and very clean. Staff was very welcoming and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehdi B., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

김. Business - 25/06/2018 AccorHotels certified review
« Good and comfortable stay »

I stayed ibis Seoul Insadong as a special offer plan including breakfast. It is located very near Insadong and Jong-ro. Subway station is not so close to the hotel, but you can go in 5~10 minute by walk. Room was good and clean and breakfast was good if I think my payment for the stay. I think if there will need to stay Seoul, I will this hotel definitely.

Our hotel has responded to the review
Our hotel has responded to the review

김. 고객님께, ibis Ambassador Seoul Insadong 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 박미란 드림 Front Office Manager

C. L. Couples - 25/06/2018 AccorHotels certified review
« A pleasant stay »

The location is not very ideal yet it’s acceptable. The breakfast offered variety of choices and the room was well-equipped. A pleasant stay in general

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Meng L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Min Y. Friends - 23/06/2018 AccorHotels certified review
« Good! »

I had a good stay in Seoul. Great place, easy to reach for sightseeing spot. And also the free shuttle! However I found that the timetable for the airport shuttle from anguk st. I have from the reception(the one with the map) was different from the real timetable. We went to the bus stop earlier so we caught the bus successfully... But thank you for your service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chang M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

U. L. Families - 20/06/2018 AccorHotels certified review
« GOOD SERVICES »

I'm early to hotel and the manager make free early check in to me and my family, we have happy in here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Yuk Yu U., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Kenisha Friends - 20/06/2018 AccorHotels certified review
« Very Nice »

I enjoyed my stay at the Ibis your staff are very nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenisha Nicole L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

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