Hotel - ibis Ambassador Seoul Insadong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

4.0/5 1,082 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 363 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,170 reviews

Our guest reviews for ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,082 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
L. Couples - 15/02/2019 AccorHotels certified review
« A nice stay »

We stay for 5 nights, all is good except there are strange smells in our 6th floor everytime we step out elevator walk to our room, and when enter our room and close the door ,it's ok!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mao Jung L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

N. T. T. T. Families - 14/02/2019 AccorHotels certified review
« Ms »

Very nice hotel with excellent services from front desk. Will come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear t. Tinh Thi N., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Billy C. Couples - 11/02/2019 AccorHotels certified review
« Great Place to Stay in Seoul »

My wife and I are so satisfied with the spacious room, bed and amenities. The proximity to the train station makes our moving around so convenient. The walking distance to Insadong Shopping and the Grand Palace make our day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. B., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Kevin Couples - 11/02/2019 AccorHotels certified review
« Great location »

Great customer service and great location with shuttle service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin Chap Yon L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

K. Couples - 10/02/2019 AccorHotels certified review
« Great location »

Excelent step

Our hotel has responded to the review
Our hotel has responded to the review

김학진 고객님께, ibis Ambassador Seoul Insadong 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 박미란 드림 Front Office Manager

C S. Families - 08/02/2019 AccorHotels certified review
« Great hotel in a brilliant location »

My four-year-old daughter and I had a really great time in Seoul and staying at Ibis Insadong over the Lunar New Year period. The staff were friendly, the rooms were very good, and the breakfast was lovely. It was the perfect base from which to explore some of the Seoul attractions, and a great place to return to after a day of adventures and experiencing the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Rainer L. T. Couples - 08/02/2019 AccorHotels certified review
« Average »

Average,but Okay,clean,room ambience is looks old

Our hotel has responded to the review
Our hotel has responded to the review

Dear rainer leonardo T., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Dr Y. M. Business - 06/02/2019 AccorHotels certified review
« Always comfortabe and convenient »

As always manager Kim, Ashley are ready for my check in and my room is ready! Breakfast buffet is pretty good for the price( platinum member is free). Only complain is if you pick up wrong time, it is tourist’s mad house. Sorry to hear manager Kim is moving but congratulation for his promotion!

Our hotel has responded to the review
Our hotel has responded to the review

안녕하세요. 맹일영 교수님 이번에도 교수님의 칭찬 코멘트에 힘을 얻습니다. 항상 이비스 앰배서더 인사동 호텔을 찾아주셔서 감사드려요. 처음에는 이것저것 불편함 투성이었을텐데..... 지금은 저희 입장에서 생각해주시고, 배려해주신다는 것 저 포함 직원들 모두 잘 알고 있습니다. 다음번에는 병원방문목적이 아닌 오롯이 교수님의 힐링을 위하여 우리 이비스 앰배서더 인사동 호텔을 방문해주시면 더더욱 기쁠것 같습니다.^^ 항상 건강하세요. 감사합니다. 박미란 드림 Front Office Manager

D G. W. Solo - 04/02/2019 AccorHotels certified review
« A good hotel »

As I only stayed one night the hotel was satisfactory and the reception staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Earl N. (. M. Friends - 03/02/2019 AccorHotels certified review
« Great hotel stay, but por email assistance »

Wonderful as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Earl N., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. (Especially, Min Ji) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also as your comment, we will try to attention to guest e-mail. I am sorry about inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

S J. Friends - 02/02/2019 AccorHotels certified review
« Thanks to Cindy for your kindness service »

Recepionists were warm welcoming us. Especially Cindy she was very helful during check-in. The location was perfect and the room condition is good enough compare to the price. Overall it was a lovely experience staying in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Su Hyeong J., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

N. C. T. Families - 01/02/2019 AccorHotels certified review
« NO DISCOUNT FOR FOOD »

This is an Accor hotel, but they refuse to give me discount (2 use, pay 1) when I asked for breakfast. This this the first time I met since using Accor card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Chi N., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We provide 10% discount for food to accor advantage member in ibis hotel. previously accor AD member was get more discount (2 person get 50% discount), but now discount rate was changed in ibis hotel since 2016. We are sorry to confuse you. We will try to providing accurate information to our customers in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Joseph B. Solo - 31/01/2019 AccorHotels certified review
« very good »

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chai Yeol B., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Clara Business - 30/01/2019 AccorHotels certified review
« comfort stay »

clean, comfort bed & convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai Yee Clara L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Eriko Friends - 30/01/2019 AccorHotels certified review
« Nice and happy stay »

The staffs are friendly and the room is clean and tidy. Although is not a big room, the space is enough for bags and suitcases. The scene with the traditional style house in Korea is very nice and there’s a lot of food selection available around the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hong Ting N., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Anonymous Solo - 29/01/2019 AccorHotels certified review
« Beautiful historical location »

It was nice to return to the hotel thistime again. The lady who checked me in offered a drink voucher as BD gift. She was very friendly too. I enjoyed the view of the old town nearby from my window. Good size of room and nice work for the ecology. Definitely come back again. Thank you and best regards,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaori K., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

David M. S. Business - 26/01/2019 AccorHotels certified review
« simple and comfort »

Everything is nice except small booth for shower(better than japanese style)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Min Sung S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Dr. S. T. Families - 25/01/2019 AccorHotels certified review
« Comfortable homely stay. »

Very warm staff with comfortable stay. Only problem with Ibis Insadong was no dinner is available in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sopai T., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'll talk to the department about not having dinner at the our hotel restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Rico Solo - 24/01/2019 AccorHotels certified review
« good price, good experience »

It's about 10-min walk to Auguk metro station where airport bus 6011 stops as well. I arrived at the hotel in the evening and checked with pleasure. The lady at the front desk was enthusiastic, introducing all details about the hotel in both English and Chinese. The room is small but clean. Enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peng Fei S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Lily Friends - 18/01/2019 AccorHotels certified review
« I will stay here again for next trip to Seoul »

It was great time when I stayed here. Staff gave me lovely assistance. It was a long & tired movement for total 12 hrs from Vietnam to Seoul, when I checked in, it was still quite early before standard check-in time, fortunately staff had tried to arrange room for me asap, so I checked in 3 hrs earlier even I didn't ask and I had time to take rest before explore Seoul. It was so kind & understanding. The location was also great, only some steps to an ancient village named Ikseon dong. The room was a bit small & no pool, anyway, I went to Seoul for adventures so it was not a big issue. The room rate was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lily V., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

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