ibis Ambassador Seoul Insadong Hotel 3 stars

TripAdvisor rating 4.0/5 1,118 reviews
ibis Ambassador Seoul Insadong
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

Located in the heart of Seoul at Insadong, one of the most memorable attractions in Seoul and the focal point of Korean traditional culture. We offer easy access to shopping and entertainment districts, the KTX and local train stations.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Ambassador Seoul Insadong

31
Samil daero 30 gil
Jongno gu
03132
seoul
korea, republic of

Tel: +822 6730 1101

Fax: (+82)2 6730 1100

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIPORT LIMOUSINE BUS :   6002 JONGNO 3 GA

  • Airport Shuttle Limousine :   6011 / 6002 Anguk Station / Jongno Station

  • SEOUL METRO SUBWAY :   NUMBER 1 OR 3 JONGNO 3GA

  • Subway :   Line No. 1,3,5 Anguk (Exit.4)/Jongno Statation

  • By plane

    GIMPO AIRPORT At 24.38km / 15.15 miles

  • By plane

    INCHEON AIRPORT At 62.2km / 38.65 miles

  • By plane

    INCHEON AIRPORT At 62.2km / 38.65 miles

  • By train

    JONGNO 3GA SUBWAY At 0.46km / 0.29 miles

  • By train

    KTX SEOUL STATION At 5.09km / 3.16 miles

GPS :37.574364, 126.989443

Currently, close to our hotel

The Changing of the Royal Guard at Gyeongbokgung Palace

From 01/01/2019 to 31/12/2019

At 1.2 km

Dongdaemun Design Plaza by Zaha Hadid

From 01/01/2018 to 31/12/2019

At 2 km

Namsan Park in Seoul, visit

From 01/01/2019 to 31/12/2019

At 2.4 km

Picnic in the World Cup Park

From 01/01/2019 to 31/12/2019

At 8.9 km

Our accommodations

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access. The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

Standard 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Twin Beds

  • Max. number of persons: ‌3
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Family 1 Double Bed and 1 Single Bed

  • Max. number of persons: ‌3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 3 Single Beds

  • Max. number of persons: ‌3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

TASTE

Type of cuisine: International

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 280 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,563 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,118 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Hotel in great location !

Customer review rating 4.3/5

David C. Families - 20/06/2019 AccorHotels certified review

The front desk staff were very helpful and excellent . Rooms were very well cleaned and maintained .

Dear Hoe Sun C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Comfortable, clean and good customer service

Customer review rating 4.3/5

N21 Couples - 20/06/2019 AccorHotels certified review

Next visit for sure i will choose IBIs again...satisfied with all service that they provided.. Only need to change... Ironing operation hours which so limited and need to bring all cloth at 10th floor..

Dear Hasniza I., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Family holiday in Seoul

Customer review rating 4.3/5

Cy Families - 17/06/2019 AccorHotels certified review

The stay was pleasant but the only complaint was when we booked the hotel sometime last year we booked it because of the free shuttle service that the hotel offered. However, we only found out upon checking in that the free service was no longer available for guests. We also felt that the hotel should have provided more amenities like toothbrushes, proper shampoo etc.

Dear Ching Yee Y., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. And I am apologized to change our service such as shuttle. Instead of it, we will more consider of cleaning and linen etc. to be better quality for nice sleep and environments. Please understand and we more focusing on better service. Thanks you and sorry again. We hope to meet you again in sooner future. Sincerely, Hwangbo, Suk General Manager ibis Ambassador Seoul Insadong

Good location

Customer review rating 4.3/5

Alan Couples - 15/06/2019 AccorHotels certified review

Overall satisfying

Dear Alan J B., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. Some of part, such as Breakfast and housekeeping service will be more consider to improve better quality. Next time, if you get a chance to visit again, please stay with us. We will show better. Anyway, Thanks again and hope to see you again. Have a wonderful week. Sincerely, Hwangbo, Suk

Great

Customer review rating 4.3/5

Tom Couples - 14/06/2019 AccorHotels certified review

Second stay at the hotel, and everything was great this time as well. We'll definitely come back.

Dear Tomasz W., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Great friendly hotel

Customer review rating 4.3/5

Mahjoub E. J. Couples - 12/06/2019 AccorHotels certified review

Very good hotel with excellent staff at all areas: reception, restaurants etc... If you are an Ibis customer, you sill feel the same service ,if not better service, than other Ibis’s in Europe. Everywhere is clean and neat...excellent value for money... and above within “walking “ distances from many attractions ( thats if you are fit enough and athletics)....otherwise, you are within 200 to 400 metres from a bouche de metro ( metro station) or a bus. Around the corner there are plenty of resto so if you prefer not to walk much , within a few minutes you can dine at a variety of restaurants.... Great restaurant with rating deserved as 9 , could have given 10 hadn’t it been to the breakfast which could have mire variety for a non azian customer...

Dear Mahjoub El J., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

A positive experience overall

Customer review rating 4.3/5

E. C. C. M. Solo - 10/06/2019 AccorHotels certified review

I will just list down what I liked and also areas which could have been better. Things I liked: 1. Rather convenient locality; 2. Fair price to value ratio; 3. Reasonably friendly staff with decent English spoken; 4. Availability of a gym and hot bath facility. Areas for improvement 1. Breakfast spread and variety; 2. The centralized air condition was too hot during the day; 3. The almost non existence of any amenities - while I am all for saving Gaia, some amenities should be made available on request. 4. The consistent disconnection of Wi-Fi in my room (916). Overall, the experience was positive for a typical no frills hotel.

Dear Chung Chee M. E., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Great for budget travellers looking for a bed

Customer review rating 4.3/5

Jojy Couples - 10/06/2019 AccorHotels certified review

Most commendable is the location of ibis Insadong, which is a short walk from Jongno 5 ga station, or you could walk further to Euljiro 3 ga station. Lots to see in the area. Beyond that, hotel is a bit run down ... Great for those who are out exploring all day and only need a bed to return to at night. I mean, yes, Seoul has lots of great coffee joints and bars anyway! Facilities wise, there is coin laundry at the 10th floor (2000won for each use of washer and dryer, you can buy detergent there for 500won). Like a few others have mentioned, the lobby bar was almost never opened while I was there. Wasn't offered a welcome drink (Gold) but since it was a really budget stay and the bar looked a little sad, I didn't request/insist on having a drink on the house. Would probably pay a bit more for better Accor properties around Seoul :)

Dear . H., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

The usual high standards of service and comfort.

Customer review rating 4.3/5

Richard G. Couples - 10/06/2019 AccorHotels certified review

We return to Ibis Ambassador Insadong annually and will do so again because it has consistently provided a high level of service and comfort. We chose it originally because of its convenient location, in a fascinating community and close to many other sites that interest us. We now value it for its reliability and the facilities it provides in its better than average rooms. Our thanks to all the staff who we hope to see again in 2020.

Dear Richard G., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Comfortable stay!

Customer review rating 4.3/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

The room environment was cozy and allowed us to rest well after a long tiring day of visit around the city!

Dear Mui T., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

An ok type of place?

TripAdvisor rating 4.0/5

Ian W Couples - 10/06/2019 TripAdvisor review

Ibis is not the Ritz and so expectations nees to be realistic. We've stayed in Ibis hotels before ans have generally been satisfied. This lacked two things. Air conditioning dis not work and the fan provided was not effective. The breakfast was of modest quality and, as we stayed for 4 nights was repetitive. Good location and generally helpful staff

Dear lan W Thanks your feedback for us. We are now under planing to change our breakfast concept. I am not sure that will be better than now or not, but we will try to some change and modify it. Also, kinds of air condition system is one of our weakness because it is central ventilation system. But we more try to turn it on frequently in summer season such as July and August. Anyway, Many thanks to your review and we hope to meet you again in sooner future. Have a great day. Sincerely yours, Hwangbo, Suk

Location and smiley stuff

Customer review rating 4.3/5

Dr. S. A. Solo - 08/06/2019 AccorHotels certified review

Location Near 7-11 Near attractions Good breakfast

Dear A. S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Very satisfying

Customer review rating 4.3/5

E. Families - 08/06/2019 AccorHotels certified review

A very nice place with a great team. I felt welcome and the placement of the hotel in Insadong is perfect.

Dear David E., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Excellent!

Customer review rating 4.3/5

Sy K. Solo - 07/06/2019 AccorHotels certified review

The location of Hotel was cxcellent, staff were very friendly, room is clean and cosy. I definately go to this Hotel again!!

김선용 고객님께, ibis Ambassador Seoul Insadong 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 박미란 드림 Front Office Manager

High level of satisfaction

Customer review rating 4.3/5

Martin Couples - 06/06/2019 AccorHotels certified review

Staff was helpful in every occasion, little barrier with English but we got to the point in the end :) Troubles with air-con - were working still at the same temperature not mater what set it up.. Would welcome something more intercontinental on breakfast ;) Overall very happy with the stay even it was short.

Dear Martin R., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Poor air conditioning

Customer review rating 4.3/5

Cc Families - 04/06/2019 AccorHotels certified review

The room temperature cannot be adjusted and it went up to 26 degrees. We were sweating throughout the night. We have reflected the problem after the first night, but problem couldn't be solved.

Dear Carolyn C., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Park, Mi Ran

Staff is awesome! Disappointed in the facilities.

Customer review rating 4.3/5

Todd S. Families - 02/06/2019 AccorHotels certified review

This was the third time staying with this IBIS Ambassador in Insadong. The staff was friendly and helpful as always! That is your biggest asset! I was disappointed by a few items: the air conditioning never worked properly in our room, even after the "engineer" came three times. The temperature in our room was never below 26 C degrees. I was extremely frustrated by this, as I was unable to sleep. There was no bar available anymore in the lobby, or anything on the rooftop. This was also disappointing. The breakfast was the same every morning, which I regretted paying for, for two weeks while we stayed there. Again, these were not staff issues. These seemed to be hotel policies.

Dear Todd S., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also, Our hotel has a fixed temperature because of the central heating system. So when the room is very hot, we provide fans. I'm sorry to make you feel uncomfortable with our hotel system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Park, Mi Ran

I would stay there again.

Customer review rating 4.3/5

Ian Families - 01/06/2019 AccorHotels certified review

Good breakfast.

Dear Ian H., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Mr. N.

Customer review rating 4.3/5

Anthony N. Families - 31/05/2019 AccorHotels certified review

The overall experience was very good, but the air conditioning in room 638 was not good. When I told the person at the front desk, they told me that there was not much they could do about it , so the brought a portable fan to my room

Dear Anthony N., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Very nice stay at a very clean and cordial hotel.

Customer review rating 4.3/5

Evans S. Business - 31/05/2019 AccorHotels certified review

Overall a very good stay. Located in a great community with easy access to surrounding sites.

Dear Evans S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in seoul