Hotel - ibis Styles Marseille Castellane
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Ibis Styles Hotel

ibis Styles Marseille Castellane Hotel

31 Rue du Rouet 
13006  MARSEILLE
FRANCE

351 reviews
TripAdvisor Rating Based on 351 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 6  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 6  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Shoe shine machine

Leisure and activities

  • Bicycle hire facilities  (Nearby)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

All our rooms have a 26-inch LCD screen with connectors and a TV package with all the main channels.

  • 53 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Cordless telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.3/5 AccorHotels Rating Based on 751 reviews

Our guest reviews for ibis Styles Marseille Castellane

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 351 reviews
AccorHotels certified review
Ismini Couples - 24/07/2017
« Excellent value for money »

Good location,clean room,excellent staff.

AccorHotels certified review
Vincent Families - 18/06/2017
« Good stay, clean friendly and comfortable  »

Easy booking, staff very helpful and pleasant and the breakfast was good too. Particularly liked the fresh orange juice!

AccorHotels certified review
Anonymous Solo - 06/05/2017

Location the best. Staff the best also. Room dark and not cheerful.

AccorHotels certified review
Anonymous Families - 24/04/2017

Objective of the brief one night trip to Marseille was to visit a football game at the Stade Velodrome and briefly the Old Port area. This hotel's location is ideal for that. Close to a Metro stop and 2 stops away from the Stade Velodrome and 3 stops from the Old Port. Good complimentary breakfast buffet. Adequate room. Unfortunately no fridge in the room. Toilet seat was loose. Room was clean.

TripAdvisor review
Family - 23/04/2017
« Decent hotel in convenient location »

Stayed one night with the main objective being a quick visit to the Old Port area and a soccer game at the Stade Velodrome. Hotel is very close to a Metro stop and two stops from the stadium and the Old Port. Room and amenities average. Breakfast average. Decent value for money. Location was key for us.

AccorHotels certified review
Anonymous Friends - 19/02/2017

Very nice welcome from the desk person, who was very informative about everything !

AccorHotels certified review
Anonymous Families - 22/01/2017

Lovely friendly but poor noise soundproofing in room 204 Very nice breakfast and very nice staff

AccorHotels certified review
Anonymous Families - 29/12/2016

Comfortable room, but not that clean

AccorHotels certified review
Anonymous Business - 23/09/2016

Everything fine.

AccorHotels certified review
Anonymous Families - 04/09/2016

The hotel was very tired and not what we expect from the brand. Walls, floors, ceilings and lighting were stained.

TripAdvisor review
Family - 04/09/2016
« Ibis Styles Marseille Castellane »

Very tired hotel that is not typical of the brand in our experience. We booked a family room and it was very small and tired. Walls, floor coverings and lighting were all worn and stained. Location was pretty good and price very reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur , Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Styles Marseille Castellane. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels ibis Styles sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

AccorHotels certified review
Anonymous Solo - 03/09/2016

fine, staff good and helpful.

AccorHotels certified review
Anonymous Friends - 25/08/2016

Fantastically helpful staff and, great welcome nice hotel.

AccorHotels certified review
Anonymous Friends - 17/08/2016

The hotel is okay but I have been in better Ibis Styles such as Ibis Styles Paris Château Landon and Ibis Styles Nice Aéroport. The hotel is well located. It was nice to arrive in a clean room with air conditioning. The beds were really comfortable as in most Ibis hotels but breakfast was not good enough and quite poor. The staff are polite but a bit reserved. They could be friendlier!

AccorHotels certified review
Anonymous Couples - 13/07/2016

Room clean and quiet, breakfast buffet very nice, staff friendly and efficient. Generally very good stay.

AccorHotels certified review
Anonymous Business - 02/07/2016

It was a nice stay.

AccorHotels certified review
Anonymous Solo - 01/07/2016

Good. Reception staff very helpful. Room ok. Breakfast room was tiny

AccorHotels certified review
Anonymous Couples - 28/06/2016

Very pleasant. Staff were particularly helpful and friendly. Clean.

AccorHotels certified review
Anonymous Friends - 26/06/2016

Very efficient check in, extremely fast check out. Breakfast selection could be slightly larger. Friendly staff It was all perfect

AccorHotels certified review
Anonymous Business - 13/06/2016

Disgusting dirty hotel - photos the provide are nor the true aspect of dirty hotel and rude staff You over charged me and kept my room key until 1.15am Utterly disguting

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