Hotel - Sofitel Montevideo Casino Carrasco and Spa
Sofitel Hotel Sofitel Hotel

Sofitel Montevideo Casino Carrasco and Spa Hotel

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4.5/5 971 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 170.10 USD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers 93 rooms and 23 suites, with six different room categories and room sizes that range from 377 sq. ft (35 m2) to 1722 sq. ft (160 m2). Stunning views overlook the Río de la Plata or the lush green surroundings of the district of Carrasco.

  • 116 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,514 reviews

Our guest reviews for Sofitel Montevideo Casino Carrasco and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 971 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Camilo C. Couples - 15/11/2017
« Excelent Stay at Sofitel Montevideo »

I've had the best experience at Sofitel Montevideo. It's not only about the Hotel, which is magnificent in its architecture, but it's also the fact that I've never encountered before such a wonderful treatment from the Hotel employees, all of them, but specially Mr. Rodrigo Tanco (Lobby experience manager) who made me and my wife feel as if we were some celebrities... I think sofitel is very lucky to have such a wonderful employees, like Mr Rodrigo and Mrs Leandra.

AccorHotels certified review
Nicolas Couples - 12/11/2017
« Great stay in a wonderful hotel »

I thoroughly enjoyed our stay at the hotel. The staff is super attentive and the building is amazing. Breakfast is by far the best in town, truly delicious. Certain details seem to have been neglected. Firstly, upon arriving with our car, there was no doorman to open the doors, or help us with our luggage. We had to walk straight in, head to the front desk, where we were told that we should leave the car outside and someone would come eventually. After that, we were told our room was not ready. This was 17:40 and check - in was at 15:00. We decided to wait at the bar, and some 20 minutes later the room was ready. When we arrived to the room the lock was broken. We had planned to take a short nap before heading out, and that was not possible since we had to wait for maintenance to fix the door. Luckily it was fixed in about 20 minutes but still our nap was lost. My wife checked underneath the bed by chance, and found a half emptied bottle of water. This means nobody had checked, and luckily it was just that, but it felt as the housekeeping was not thorough. Last minor details, one of the lights of mirror in the bathroom was broken, and the bathrobe was missing one of the belt´s rings. Otherwise the room was fine, the bed very good and the sheets as well. Breakfast as I said always formidable. Check out was excellent, we we escorted outside this time by valet and our car was promptly driven to the front door with our luggage. Mr. Rodrigo Tanco was very attentive and made us feel very welcome, a real pleasure.

AccorHotels certified review
Gottfried E. S. Couples - 11/11/2017
« Magnificent Luxury Hotel at reasonable prices »

This was our 3rd stay in this hotel since it opened 5years ago.The reception was warm and personal and all services used were excellent.We also used the Spa on this visit and were very impressed by the indoor/outdoor pool design: its stunningly beautiful ,but also very big and functional.

AccorHotels certified review
Juan Business - 09/11/2017
« good »

good beds, good breakfast..

TripAdvisor review
Couples - 08/11/2017
« Great Hotel !!! »

The Montevideo Casino Carrasco is a great hotel. The breakfast is very good. The suite in front of the sea has a magnificent view. The staff are amazing. Cost benefit is very good for Sofitel. I recommend and I will try to back soon. But if want to go to downtown and malls, you need a take a taxi. The restaurant is a bit expensive, but executive lunch on business days is cheaper with a nice food.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! Thank you for the great review of our hotel! We are glad that you enjoyed our breakfast and the view to the river and hope to see you again very soon. Yours sincerely, María Agustina Rodriguez Assistant General Manager & Customer Experience Coordinator.

AccorHotels certified review
John P. Business - 06/11/2017
« Very nice stay. »

I enjoyed my stay. I'd make a few comments. Coffee should have been better. Weak and thin, to be honest. Lack of an actual bar is unusual, most hotel bars are an easy way to continue business conversations. Table service only kind of defeats that.

AccorHotels certified review
Wendy S. S. Business - 05/11/2017
« Especial »

Sempre especial e luxuosa a estadia.

AccorHotels certified review
Ricardo Business - 01/11/2017
« OK. Loosing quality »

Besides the restaurant which service was very good I felt the quality of service in other areas has dropped or a lack of attention. Mainly check in, amenities and room service. Towels are old and starting to get rags on the sides. Including Gym.

AccorHotels certified review
'''''''''''read S. Solo - 01/11/2017
« Read Bonnie »

All of your amazing staff continue to impress me with their exceptionally professional demeanor, cheerful attitudes, friendly welcome, and kind attention to detail. Each time I stay with you, I feel like I have come home!!

AccorHotels certified review
Guido Business - 29/10/2017
« Awesome building »

Like I mentioned, an awesome building and personal are always there for you.

AccorHotels certified review
Rodrigo R. Couples - 18/10/2017
« Excelente »

Mas grande que Messi

AccorHotels certified review
Lisa Solo - 11/10/2017
« Nice but I expected more »

Beautiful building but the rooms are very dark and in a generally bad state. The window leaked and the light switches keep falling apart. The bathroom was horribly dark, even in the daylight I couldn't see my face well in the mirror. Service was good but not up to par for a 5 star hotel. For instance, no greeting or help upon arriving in the drive way.

AccorHotels certified review
Anonymous Business - 09/10/2017
« nice people and facility »

Building is beautiful and the staff was very pleasant. But - room light switches are ridiculous - not easy to figure out. And some rooms are very difficult to find - staff needs to offer map or vernal direction

AccorHotels certified review
Rodrigo D. L. P. Business - 02/10/2017
« Luxury with areas of improvement »

This is my 4 time staying at the hotel. It continues to be a great experience. However, the room walls were dirty and some of the decor cushions were really old. I was glad to have access to a reasonable rate. I hope the hotel continues to offer this rates more often and at the same time maintaining good quality services.

AccorHotels certified review
Wagner B. Business - 29/09/2017
« Feeling inside a castle »

Architeture inside this amazing hotel make us feel really good and as special guest. Food is as amazing as well as staff service.

AccorHotels certified review
Claudia Families - 25/09/2017
« great »

it was great, great service, great accommodations

AccorHotels certified review
Jose A. T. Business - 25/09/2017
« Excepcional »

I have Stahelin múltipla times at Sofitel Montevideo, consistent service and quality.

AccorHotels certified review
Anonymous Business - 21/09/2017
« Very good experience, as always »

Sofitel Carrasco is my habitual choice when I say in Montevideo. I have not been disappointed. The hotel is amazing and the staff meets the high stander that I expect from Sofitel. I would highlight the friendliness of the reception and housekeeping. Also the quality of the spa.

AccorHotels certified review
Denis D. Couples - 19/09/2017
« The best ever Sofitel Experience in a lifetime !! »

Warmly welcomed by a very friendly and attentionate team, and enjoyed a 4 day stay as if in paradise !

AccorHotels certified review
Andre T. Business - 11/09/2017
« Very good »

Staff was great. I am from the Bahamas and my credit card apparently good skimmed before my arrival without my knowledge. Front desk staff were very understanding and assisted as much as they could.

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