Hotel - Sofitel Montevideo Casino Carrasco and Spa
section.presentation.hotel.accorhotels
Sofitel Hotel

Sofitel Montevideo Casino Carrasco and Spa Hotel

Rbla Republica de Mexico 6451 
11500  MONTEVIDEO
URUGUAY

912 reviews
TripAdvisor Rating Based on 912 reviews
See rates
Best price guarantee
From
From 225.00 USD Non member rate
From 202.50 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers 93 rooms and 23 suites, with six different room categories and room sizes that range from 377 sq. ft (35 m2) to 1722 sq. ft (160 m2). Stunning views overlook the Río de la Plata or the lush green surroundings of the district of Carrasco.

  • 116 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,199 reviews

Our guest reviews for Sofitel Montevideo Casino Carrasco and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 912 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Maria R. Couples - 20/07/2017
« Amazing »

Everyone was so helpful, extremely nice and kind. The suite was beautiful and comfortable.

AccorHotels certified review
Stephen C. Business - 17/07/2017

it was professional, elegant, quality and friendly. a point to remark is the person I was travelling with forgot his passport at check out and the receptionist at the hotel rushed herself to the airport and met us at the airline counter check in with the passport. That's top service!!

AccorHotels certified review
Thomas G. Business - 08/07/2017

Overall a very good experience. Staff much friendlier than in the past, especially at the reception. Restaurant excellent (staff and food), both for dinner and breakfast. Room coinfiguration not very practical and getting a bit worn out.

AccorHotels certified review
R B. S. Solo - 02/07/2017
« Exceptional, genuinely warm welcome. »

Once again the staff at the Sofitel Carrasco have proven that they are superb ambassadors for the Sofitel brand around the world. My husband and I have homes in Canada, Uruguay and France - and travel often for business. Nowhere in the world do we receive such a genuine warm welcome as we do at the Sofitel Carrasco. Staying there is like coming home!!!

AccorHotels certified review
Walter U. Business - 01/07/2017
« Comfortable with all the perks expected from a brand like Sofitel. »

The hotel offers a clean, crisp and simply elegant approach to servicing its guests. I was pleased with the staff and their attention to detail across all areas. The breakfast service seemed to be a little slow, I reconcile that to the fact that we Americans are used to fast service. I do feel not all staff have been trained on diversity and representing the brand in terms of dealing with guest from different parts of the world. A female worker at the gift shop right outside the elevator by the restaurant was unpleasant and I felt gave me looks that were uncomfortable. I attributed those looks to possibly lack of training on diversity. The Sofitel brand is worldwide and all staff should be trained to deal with international diverse clientele. If the guess is choosing the brand, is because he/she can afford it. The guest also has choices and his/her loyalty should be appreciated by all who represent the brand. I am aware that Uruguay is not a diverse country and locals may not be exposed to other cultures, that should not come in the way of treating its guest any different when they have chosen you as their home away from home. I want to make sure I highlight this incident, one unpleasant look or gesture can ruin your stay even though all others representing the hotel were kind, helpful and cautious. My comment is on the one female employee sitting in the jewelry shop outside the elevator. All other staff across all other functions were superb.

AccorHotels certified review
Lucky G. Business - 30/06/2017
« The Sofitel Brand I Know And Love »

Wonderful entrance and attendance from your staff. The food at dinner was excellent. The rooms had confusing light switches, and it was disappointing that some of the bulbs were flickering in the room and bathroom: I would have expected your cleaning staff to have spotted this and rectified it prior to me checking in.

AccorHotels certified review
Gabriel N. Business - 30/06/2017
« great and friendly level of customer service as well as high quality of facilities and restaurant »

I felt well treated and just had to relax and enjoy my stay because people at hotel cared about need as a customer

AccorHotels certified review
Raphael Couples - 26/06/2017
« magnifico »

Explendida

AccorHotels certified review
Max Couples - 16/06/2017
« Sofitel Carrasco Montevideo: A superlative experience »

My wife and I stayed at Sofitel Carrasco in Montevideo, Uruguay on June 13th. Our overall experience was absolutely delightful, from the location and Hotel infrastructure to room, facilities, and, even more important, staff genuine caring attitude. We would like to express our complete satisfaction about this stay, and also gratitude to staff: Rodrigo and colleagues at Reception, and Pablo and Gaston at buffet breakfast. All of them made our stay enjoyable and rewarding. We definitely recommend this Hotel and would like to return.

AccorHotels certified review
Elvira A. B. Business - 15/06/2017
« Great! »

Sofitel Casino Carrasco is our sole venue to stay when in Montevideo. We feel like home in every sense. From the porters, all the way to the room, front desk, restaurant and spa, not forgetting the shops, everyone always make our stay an unforgettable one, in the best possible way. Big thank you to the management and staff. You are doing a fantastic job. Already looking forward to our next stay!

AccorHotels certified review
Josh Business - 12/06/2017
« Nice hotel, Amazing staff »

The hotel is nice, but the people make it amazing. They are attentive, proactive, intelligent, and genuinely care about your comfort and experience.

AccorHotels certified review
Luiz G. M. Couples - 08/06/2017
« Exceptional service  »

Strong cordiality of all staff

AccorHotels certified review
David Business - 04/06/2017
« Excellent service  »

Excellent service and attention

AccorHotels certified review
Stephen C. Business - 04/06/2017

Easy, professional, clean, quality. I was given an upgrade which was greatly

AccorHotels certified review
Shekhar M. Business - 30/05/2017
« Wifi not working, bathrooms not clean »

I was first put in room 310, where the wifi was not working. Then I was moved to 312 where the wash basin was clogged and dirty. Then I was moved to 313 where the shower drain was clogged and needed to be fixed. All this over 1 night. Although the staff was really helpful! but I do not expect this.

AccorHotels certified review
Ari Business - 27/05/2017
« The hotel is beautiful but I was questioned the whole time I was there »

Everything was great but the fact that I went there to relax and I was questioned the whole time I was there treating me as a fan of a boyband that was staying there as if I was a crazy fan and I didn't even know who they were. The only genuine nice person working there was they guy at the front desk in reception. He helped with any problem, a security guy even tried to kick us out when we were staying in the lobby because we had a flight later on . And he didn't even say sorry.

AccorHotels certified review
Lj Business - 23/05/2017
« Great business/leisure hotel »

The check-in to checkout process was great. Everyone working at the front desk area was very helpful.

AccorHotels certified review
John V. L. Business - 22/05/2017
« Sofitel Montevideo May 2017 »

Very nice and comfortable hotel and a very good location. Hotel has a lot of character, is stylish and the rooms are comfortable and clean. Excellent beds, very nice shower and no noise. Rooms are somewhat dark and not very big. Further, a nice hotel bar for having some drinks and informal bites are a miss as well. In the direct environment, there are some good and nice restaurants (all within 5 minutes walking distance), but the hotel is somewhat remote from town. Environment is safe.

AccorHotels certified review
Jouko J. R. Business - 14/05/2017
« Elegant service, quality, professionalism, and friendly personell makes Sofitel the top hotel in Montevideo »

The young man at the front door was eager and friendly. This was the beginning of a wonderful one night stay in your recently renovated hotel. Large rooms, unbelievable shower .. and the breakfast, as well as the service staff was the best. Off season room pricing was lower than expected. Free water in room, too. This location, next to waterfront, in the high end community of Carrasco is perfect and very close to the MVD Airport I highly recommend this over the five other 4/5 star properties. This is the McDaddy.

AccorHotels certified review
Anonymous Families - 12/05/2017
« One of the best hotels in Montevideo »

Feeling well and enjoying very much our stay.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 225.00 USD Non member rate
From 202.50 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 9.9 km Mercure Montevideo Punta Carretas
Mercure Montevideo Punta Carretas
From
From 70.00 USD Non member rate
From 63.00 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 12 km ibis Montevideo
ibis Montevideo Hotel
From
From 65.00 USD Non member rate
From 61.75 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in MONTEVIDEO
See rates