Hotel - Novotel Saigon Centre
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Novotel Hotel

Novotel Saigon Centre Hotel

167 Hai Ba Trung  District 3 
722413  HO CHI MINH
VIET NAM

1,491 reviews
TripAdvisor Rating Based on 1,491 reviews
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From 1577600.00 VND Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Billiards/Snooker  (Nearby)

Catering

  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Indulge yourself in a modern and comfortable room designed to meet all your needs. A premium bed and special touches that make the difference. Relax, get some work done and take full advantage of your stay after a busy day.Embrace freedom and calm, Deluxe room is cozy and more spacious area 31 m², with better view and more daylight. Facilities and benefits is the same as Superior room.

  • 247 rooms
  • 192 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,201 reviews

Our guest reviews for Novotel Saigon Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,491 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Chan S. K. Business - 16/07/2017

The hotel is clear and comfortable. The staff are polite, helpful and they made my stay memorable. One receptionist even escorted me to the taxi seeing that I was limping and walked with a walking stick.. I will certainly stay at Novotel Saigon Centre when I go to Ho Chih Minh again before Christmas

AccorHotels certified review
D. T. R. Business - 16/07/2017
« Pleasant »

Pleasant Stay

AccorHotels certified review
William Business - 15/07/2017
« Good service and clean room. »

Good service, nice room and smile face.

AccorHotels certified review
Nguyễn K. H. Business - 15/07/2017
« good performance and feel comfortable »

After doing business, I come back my room and realize that my room was clear and ready for my relax activities. That's awesome and thank to every single staff, you are so cool.

AccorHotels certified review
B Business - 15/07/2017
« problems with bedding »

a) the bed sheets and blankets seemed to have a plastic mosture barrier inside them which reflects humidity rather than breathing, the result was that i would keep waking up in cold liquid pools of sweat. it was very uncomfortable, and made me feel unclean. This ruined my stay. b) your desk and room service staff were very nice and polite, but were a little weak in speaking and understanding English.

AccorHotels certified review
Rl Solo - 15/07/2017
«  Generally is ok »

Because I asked for a good view and I was being assigned to a room right in front of the elevators. The hallway outside the room is very humid almost none aircon . The bathroom scale in the room is not function well, it's indicate different number whenever you step on it . The flash button in the toilet require manual adjustment every time you pushed . Coffee taste very bad at the breakfast room . Restaurant manager Eric has noted my comments .

AccorHotels certified review
Li, C. Business - 15/07/2017
« Perfect »

Everything is perfect here. I feel very comfortable when I stay in this hotel.

AccorHotels certified review
Mary Business - 15/07/2017
« Very good stay »

Courteous And helpful staff. Comforable Room. Good breakfast spread.

AccorHotels certified review
Bruce W. Business - 15/07/2017
« Very pleasant »

Very pleasant

AccorHotels certified review
Sumaporn Couples - 14/07/2017
« Buffer Breakfast line and cleaning »

Housekeeper cleaned the room but not changed the towel which got wet. I felt that buffet line for breakfast not various as before. The staff in restaurant not properly arranged the guests to fit in the table, when they arrived to the restaurant. I saw some of them were caugh the table by other guests because the staff not arranged them a seat when they arrived to the restaurant.

AccorHotels certified review
John Business - 14/07/2017
« Fun »

Accomodating and service oriented staff.

AccorHotels certified review
Roger C. Couples - 14/07/2017
« Mr Roger Christiansz »

We enjoyed our stay at the Novotel Ho Chi Minh City

AccorHotels certified review
Nguyen Q. M. Business - 14/07/2017
« It is satisfied »

I am satisfied with your hotel

AccorHotels certified review
Kristy Families - 13/07/2017
« Good family friendly hotel in district 3 »

We enjoyed our stay at the Novotel Saigon. The location is ok there is some nice restaurants close buy and a small market place for shopping. Staff are friendly and room was comfy and clean. The pool is undercover so its a bit cold and doesnt get any sun but that never stopped the kids from swimming. overall we enjoyed our stay

AccorHotels certified review
Anonymous Solo - 12/07/2017
« Always Great »

Good service, great people, love it!

AccorHotels certified review
Rachel Couples - 12/07/2017
« Average stay »

Clean hotel in a good location. Housekeeping wasnt provided until mid afternoon. Restaurant was expensive with slow service and average food. Was not allowed to use the Accor card for restauranr discount when we went to pay, as were told they needed to see it when we first entered the restaurant. I wouldnt recommend this hotel.

AccorHotels certified review
Jason L. Solo - 11/07/2017
« good in overall »

happy to see new options available for breakfast.

AccorHotels certified review
Ngan B. Friends - 11/07/2017
« The staff is unprofessional »

The facility and infrastructure meet the requirement; however, the staff's behaviour is really unprofessional and rude. 1. Firstly, after checking into the hotel, i and my friend took the pictures at the bar at the lobby. One of the guards just come to us, asking very rudely "what were you doing here?" --> I don't think it is the standard of behavior in the 4 star hotel. 2. Secondly, in the late evening on the day we stayed in the hotel, my friend ordered the dish to room around 10:30pm; the staff receiving our request refused to supply it and requested us to pay cash for the dish we ordered. I told him that we stayed in the hotel and we didn't have cash but credit card. He told us that i didn't have the deposit so he would not proceed it. I was very angry because i spent a lot in the hotel at the bar at the lobby and at the rooftop with no any issue, i usually just signed off and paid when check out. If it was the case, i expect him to contact to receptionist to see how to handle our case best instead of saying NO to us at 11pm. Then i have to contact receptionist to complain, then the meal is served to our room. To me, it's extremely baddd 3. When i check out, i am in the process of checking out; then the other guest asked the receptionist about "how to check out?". The receptionist stopped him and said "Pls queue!". I think that the way of saying is rather rude; she could said "Sorry, i am occupied with this guest checking out. Could you please wait me for moment instead of not paying attention, stopping the customer and requesting them to stay there not saying anything until it comes to your turn". I was surprised on the standard of behavior in the 4 star hotel, especially in Accor chain. I do hope that the management team pay serious attention on the staffs at Novotel SG. I definitely not stay in this hotel again and would not recommend anyone staying in this hotel

AccorHotels certified review
Tang Business - 10/07/2017
« Adequate but not cheap... »

Stayed for a night on a business trip..my first time at this hotel. Thought I give it a try as an accor member instead of my regular district 1 hotel. It's not exactly a great location...and amenities basic compared to others. Worst I was refused an hour late check-out...never happened before...and was told in an unpleasant way.

AccorHotels certified review
Anonymous Business - 10/07/2017

I arrived at the hotel earlier than the check in time, I was requesting if I could at least somehow use the business lounge for me to work as the lobby is quite noisy and not conducive for working. Your associate told me that I could use it but for a fee. I was surprised as usually hotels do provide the usage of the business lounge for its guest. I have been staying at your hotel always when I visit Saigon and I really felt bad about this.

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