Hotel - Novotel Saigon Centre
Novotel Hotel Novotel Hotel

Novotel Saigon Centre Hotel

4.0/5 1,861 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Indulge yourself in a modern and comfortable room designed to meet all your needs. A premium bed and special touches that make the difference. Relax, get some work done and take full advantage of your stay after a busy day.Embrace freedom and calm, Deluxe room is cozy and more spacious area 31 m², with better view and more daylight. Facilities and benefits is the same as Superior Room.

  • 247 rooms
  • 192 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,287 reviews

Our guest reviews for Novotel Saigon Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,861 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 21/01/2019 TripAdvisor review
« Nice location, business hotel. Noisy and gotten insect bites from their bed »

Unpleasant stay, had insect bites from the beds. Noisy room. Complain and was told hotel fully book. Never going back again. Breakfast was good,location wise,convenient but rather stay service apartment on the next trip. Person at the gym counter was more into watching his show on the phone loudly.

Sharon L. Business - 18/01/2019 AccorHotels certified review
« Good location easy access to various food and shopping places. »

Hotel is clean and well lighted. Staff is friendly and helpful.

James G. Solo - 16/01/2019 AccorHotels certified review
« Great Location. Excellent Roof Top Bar. »

A great location close to the main city attractions. A convenient location for local tour pick ups, and easy access to nearby convenience stores, coffee shops and restaurants. Great views from the rooms on the higher floors, excellent pool facility and great front desk and door service experience. Roof top bar provided excellent views and great value during happy with high quality cocktails at great prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James G., Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a pleasant stay and enjoyed our Roof top bar and hotel location. It makes us really glad to read your compliments about our pool facilities and our Front Office team. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Wiwi M. Business - 15/01/2019 AccorHotels certified review
« Nice hotel close to HCM airport »

Nice staying, comfortable bed but breakfast needs to be more variative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wiwi M., We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you had a nice stay with us. I am sorry for the breakfast experience and it has been shared to the team as an opportunity of our improvment. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Tanveer U. H. Business - 14/01/2019 AccorHotels certified review
« Excellent for Business Stay »

Overall experience was good except that the WC in bathroom did not have a muslim shower. It was slightly inconvenient as most hotels do have such a provision to cater to muslim guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanveer Ul H., Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have enjoyed your stay. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Thomas T. Business - 14/01/2019 AccorHotels certified review

Easy and convenient for my business stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas T., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Shirl Friends - 13/01/2019 AccorHotels certified review
« Was a very nice experience to end my Vietnam stay with. »

The room was lovely and comfortable and the breakfast in the restaurant was delicious with lovely wait staff. Very happy with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirl, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Thank you very much for your kind feedback. I am very pleased to know that you had a comfortable stay and enjoyed our room and breakfast. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Melvin L. Couples - 11/01/2019 AccorHotels certified review
« Wonderful stay for short vacation »

Friendly reception staff, well arrangement, enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melvin L., Thank you very much for your excellent feedback. I am very pleased to know that you had an enjoyable stay and happy with the friendliness of our Reception team. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Jacob W. Business - 10/01/2019 AccorHotels certified review
« great »

love and enjoy it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob w., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I am pleased to know that you had an enjoyable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

Anonymous Business - 09/01/2019 AccorHotels certified review
« Great Vietnam Experience »

Excellent Service, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a pleasant stay and enjoyed our location. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Amanda Families - 08/01/2019 AccorHotels certified review
« Great »

It was a relaxing experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed the hotel and all our services. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Stuart B. Families - 08/01/2019 AccorHotels certified review
« Nice clean room »

One concern- the room was left unlocked after room service. We returned after many hours and found the door was not fully shut. I complained and reception said they would check cameras to see if someone entered the room. However no one came back to me with any information

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart B., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry the inconvenience caused during your stay with us; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that additional training will be provided to the team to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Raj Families - 08/01/2019 AccorHotels certified review
« Great family vacation! »

We loved the location, quite central & walking distance to markets & shopping areas. The staff were courteous & polite. Housekeeping staff & staff at reception were great and looked after our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raj, We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our breakfast and our team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Quyen S. Families - 08/01/2019 AccorHotels certified review
« Excellent service and hotel was impeccable. »

Staff were very friendly and helpful. Hotel room was spacious and luxurious. Restaurant staff very attentive and accommodating. Only thing that would say is pool too cold and disappointed we did not use it more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Quyen S., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are glad to know that you are happy with the service quality of our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

Nick C. Business - 08/01/2019 AccorHotels certified review
« Stay was okay but food was very bad. »

Breakfast buffet was terrible, even the Vietnamese options. I wish they improve the selections and their cooking. Staff were nice though and made up for the bad food. Not much to do beside the hotel since it's 700km away from the malls/sights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick C., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. It makes us really glad to read your compliments about our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Jimmy O. Business - 07/01/2019 AccorHotels certified review
« Truly amazing. »

Lionel and his team ensured that our team's stay and event was successfully managed and supported. The level of service and customer experience was exceptional. Since coming back, I have said to many of my friends that when you are in HCMC, there is only one hotel to stay in..Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jimmy O., Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a pleasant stay and enjoyed our services provided by the team. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. We look forward to the pleasure of welcoming you and your team back at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Jules Families - 07/01/2019 AccorHotels certified review
« Nice time in Saigon for New Years »

Nice hotel for the high season, solid location and good facilities and food service. Will consider it on my next visit!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jules, We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our food and facilities. Thank you again for sharing your experience and we look forward to welcoming you back soon. Wishing you all the best for 2019. Sincerely, Vu Thai Executive Assistant Manager Vu…

Tuong N. Couples - 06/01/2019 AccorHotels certified review
« Best place to stay in Saigon »

Nice and luxury hotel. Amenities are great. Quiet, clean, comfortable room. Friendly and helpful staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuong N., We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our amenities, breakfast and our team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Ivy Families - 04/01/2019 AccorHotels certified review
« An overall ok experience »

the hotel is quite conveniently located and the rooms on premier floor are decent, except the not-so-user-friendly coffee machine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivy, We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. Concerning the coffee machine in our Executive Room please do not hesitate to contact our team to assist you on how to use it in your next stay with us. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Anonymous Couples - 04/01/2019 AccorHotels certified review
« Great service »

We stayed 3 nights and found the location to be great. Bed and room was very comfortable. The service, both at breakfast buffet and seafood evening buffet was fantastic. The staff were friendly and very efficient and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are glad to know that you are happy with the service quality of our hotel. I will personally share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

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