Hotel - Novotel Saigon Centre
Novotel Hotel Novotel Hotel

Novotel Saigon Centre Hotel

4.0/5 1,788 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Indulge yourself in a modern and comfortable room designed to meet all your needs. A premium bed and special touches that make the difference. Relax, get some work done and take full advantage of your stay after a busy day.Embrace freedom and calm, Deluxe room is cozy and more spacious area 31 m², with better view and more daylight. Facilities and benefits is the same as Superior Room.

  • 247 rooms
  • 192 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,897 reviews

Our guest reviews for Novotel Saigon Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,788 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mark Business - 11/10/2018 AccorHotels certified review
« Overall, a good stay »

Chose the executive package. All very good, thought that the food offered was average though.

N. Business - 11/10/2018 AccorHotels certified review
« nice stay! »

good service, good facilities

Pornroj P. Business - 10/10/2018 AccorHotels certified review
« Smooth and relaxing experience. »

The room on 9th floor was clean and well maintaining by "Ms. Trang". Would like to have a special thanks to her for a great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pornroj P., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are glad to know that you had a smooth and relaxing experience with us. I will personally share your comments with Ms. Trang our Room Attendant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

Rungrat A. Business - 09/10/2018 AccorHotels certified review
« Great stay in Novotel! »

- The room is clean and tidy. - All required facilities are provided. - Variety of breakfast choice. - Great location in the city center, close to airport and many famous restaurant and shopping mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rungrat A., Thank you very much for your excellent feedback. I am very pleased to know that you had a great stay with us. It makes us really glad to read your compliments about our breakfast, room and location. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Raghunath K. Business - 09/10/2018 AccorHotels certified review
« Great Experience »

Very courteous and helpful staff; clean and well equipped room; everything seems to work perfectly; great selection of food at breakfast; very wide choice of juices, fruits, salads, breads and the main course. enjoyed the custom-made masala-omelette made to my specs; overall, very satisfactory experience and vfm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raghunath K., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are glad to know that you are happy with the breakfast and service quality of our hotel. I will personally share your comments with our Kitchen team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

Sue R. Couples - 08/10/2018 AccorHotels certified review
« Well Appointed Hotel »

Stayed two nights after visit to Hoi An the room was extremely comfortable breakfast good and staff very pleasant especially the young french lady on reception she was very welcoming and helpful. Roof top bar and restaurant great happy hour good as was the food. Able to walk to many attractions from the hotel. Altogether great stopover.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue R., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Thank you very much for your kind feedback. I am very pleased to know that you had a pleasant stay and enjoyed our facilities and amenities. I will ensure your kind words are shared with the team especially with Albane who was mentioned in your comment and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Taidge O. Business - 07/10/2018 AccorHotels certified review
« Comfortable room and facilities »

Lovely staff very nice and helpfull. Hotel is well laid out excellent food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taidge O., Thank you for taking the time to write a review about your experience at Novotel Saigon Centre. I am delighted to read that your stay was comfortable and that you enjoyed our room,food and helpfulness of the team. Thank you once again for your kind feedback and I will make sure that your praising words are passed to the team of the hotel since this is served as a great encouragement to keep us bringing comfort towards each and every guest. We hope to welcome you back for another comfortable stay with us soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

C. Business - 07/10/2018 AccorHotels certified review
« Great stay! »

Love my stay in novotel executive room, esp the the use of the executive lounge on the 19th flr. Breakfast was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you very much for your kind feedback. I am very pleased to know that you had a great stay and enjoyed our breakfast and Premier Lounge. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Ivan Friends - 07/10/2018 AccorHotels certified review
« Great stay with odd sheets »

Absolutely brilliant stay with cartoon sheets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed your stay with us. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…

P Business - 05/10/2018 AccorHotels certified review
« Satisfied »

Overall experience was satisfied. Room and service were great. Check-in and restaurant (morning breakfast) was okay.

Anonymous Business - 03/10/2018 AccorHotels certified review
« clean room and nice services of staff »

breakfast variety is good, more than others places of the same size hotel chain. Executive lounge for continuing work and welcoming staff are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a pleasant stay and enjoyed our breakfast and the welcoming of the team. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Carine Business - 02/10/2018 AccorHotels certified review
« Great stay »

The staff were all very helpful and friendly, especially Mr Dat. The hotel was clean and nice.

Elaine Business - 01/10/2018 AccorHotels certified review
« Comfortable Stay , Excellent Cleanliness »

- can work on the morning buffet spread. - bed comfortable level has achieved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine, Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed the hotel and all our services. It makes us really glad to read your compliments about our bed comfort and cleanliness. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Nuchanat S. Business - 01/10/2018 AccorHotels certified review
« The vegetables salad choices in breakfast menu has less varieties ( comparing last time I visit ).Room cleaning is so-so , some day forgot the towel , some days gave me only 1 drinking water bottles. »

Good location , hygiene , nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nuchanat S, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. I am sorry for the missing items when cleaning your room. For your information, We do have a environment protection program - Planet 21 tent card to encourage guest to reuse the towels and we will only change the towels when you put them on the floor or the sink. It makes us really glad to read your compliments about our location, food hygiene and the team. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Vincent B. Business - 01/10/2018 AccorHotels certified review
« as in most hotel, nothing surprisingly better, nothing terribly wrong either »

Cold, un-personal, redundant checking-in activities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent B., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your check in experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted your comment for our improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Hung D. P. Business - 01/10/2018 AccorHotels certified review
« I am satisfied to stay to stay here »

Good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hung De P., We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and satisfied with the service provided by the team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Business - 29/09/2018 TripAdvisor review
« Großes Hotel mit dünnen Fenstern 32/5000 Large hotel with thin windows »

The hotel is very big. Interior modern. My room was on the side of a large intersection. The windows are very thin. Therefore, I hear until 03:00 constantly motorcycles, which were loud noisy. Sleeping was unfortunately not possible. The woman at check-in was very shallow and arrogant. This was until she realized I am a Gold Member that she became friendly. That should be from the beginning. Overall, I did not really feel like a guest in this hotel. It was all a bit superficial.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas M, Thank you for taking the time to post your comment on Tripadvisor and I am very sorry that it is under negative circumstances. The experience you describe causes us deep concern and I wish to apologies for the unfortunate circumstances of your stay. I am quite surprised about your comment on the noise you can hear from outside as we have double glasses window in all the guest rooms. Once again, I hope you will accept my sincere apologies and this experience will not impair your confidence in Novotel Saigon Centre. I hope to have a chance to welcoming you back personally. Best Regards, Lionel Moinard General Manager

Anonymous Business - 26/09/2018 AccorHotels certified review
« Great »

Great staff Perhaps more food choices could be good

Cecilia Business - 26/09/2018 AccorHotels certified review
« lovely hotel in the city center »

the hotel is really nice and the location is convenient both for business and for tourism

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cecilia, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and are happy with our location. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

G. W. Business - 26/09/2018 AccorHotels certified review
« fuss-free stay in a stylish hotel »

Easy - from check-in to check-out

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. W, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Thank you very much for your kind feedback. I am very pleased to know that you had a fuss-free stay with us. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

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