Hotel - Novotel Saigon Centre
Novotel Hotel Novotel Hotel

Novotel Saigon Centre Hotel

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4.0/5 1,640 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Indulge yourself in a modern and comfortable room designed to meet all your needs. A premium bed and special touches that make the difference. Relax, get some work done and take full advantage of your stay after a busy day.Embrace freedom and calm, Deluxe room is cozy and more spacious area 31 m², with better view and more daylight. Facilities and benefits is the same as Superior Room.

  • 247 rooms
  • 192 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,056 reviews

Our guest reviews for Novotel Saigon Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,640 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tomas L. Business - 09/02/2018
« As good as usual »

Everything was OK, as it is every time I satay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomas L., Thank you very much for your comments regarding your stay at the Novotel Saigon Centre. I am happy to hear that you enjoyed a comfortable stay with us. We look forward to welcoming you back soon. With very best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Alvy Business - 09/02/2018
« Good »

While i stay in the hotel when middle of the night I encounter wired sound coming from the wall on top of me, this has been disturbing my sleep, i staying in Room 1005

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvy, Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have shared your feedback to our Executive Housekeeper to check for improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Joaquimb Business - 07/02/2018
« a nice place for business travellers »

I didn't experienced much of the hotel because I arrive late, spend the next day in the Office and then left early morning but the title I could see gave me a good impression

Our hotel has responded to the review
Our hotel has responded to the review

Dear JoaquimB, Thank you for taking the time to share with us your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I am glad to hear that you had a good impression about our service quality even you had a short stay with us. We hope your next visit you will have more time to relax and experience our service and facilities.. With very best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Anonymous Business - 07/02/2018

As much as I appreciate the upgrades associated with being a platinum member, I would prefer to stay in a standard room, instead on a less preferable room on the executive floor with the hotels air-conditioning unit, directly above my room on the top floor of the building. All night I had to put up with running water and the unit powering up. It was mentioned to house keeping, who then sent maintenance who told we it was from the bar. The following day I noticed that the bar was actually on the other side of the rooftop.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for being our Le Club Platinum member and taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I also have noted your feedback to avoid the future inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Derm Business - 07/02/2018
« Generally good hotel »

Good hotel with nice sized and quiet rooms. Swim facilities rather poor though. Pool was freezing, showers had no pressure, no amenities there. Despite that, they tried to have a bar and have a staff member there which seems to contradict everything else about the facility !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derm, Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your information, we do have bathroom facilities set up and lockers are available on the same floor with our gym on 4th Floor. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Melvin L. Business - 07/02/2018
« Great location and amazing stay »

Reasonably priced, amazing location, friendly staff and an awesome breakfast spread. Overall an awesome experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melvin L., Thank you very much for your comments regarding your stay at the Novotel Saigon Centre. It is indeed our pleasure to receive positive feedback. We are all delighted to know that you had an awesome experience with us. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all us. We look forward to welcoming you back in the near future. Best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Geoff K. Business - 05/02/2018
« dissapointed this time »

Room had a bad fusty smell and I was near the AC box outside that made a noise all night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Anonymous Business - 05/02/2018
« Great stay »

The executive lounge was great for working; I love access to the gym at all hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madame, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I glad to know that you enjoyed our Premier Lounge and Gym access. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With very best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Cecilia C. Families - 05/02/2018
« Satisfied stays but need more staffs who can speak or understand English »

The room and food were excellent. However we had hard time in the restaurant and housekeeping as the staffs couldn't speak or understand English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cecilia C., Thank you for your comments regarding your stay at the Novotel Saigon Centre. I am happy to hear that you enjoyed a satisfied stay with us. We also noted your feedback to improve our team's English. We look forward to welcoming you back soon. With very best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Angeline G. Business - 04/02/2018
« It was a cozy business hotel with all the basic amenities that I needed for a brief stay. »

Your back-office staff in general from the Room Service folks to the House Cleaning crew were responsive & attentive. Kudos to them, they made my stay delightful ... The disappointment was the local staff at your Lounge on the 19th Floor. We booked it for several hours & her inability to properly explain to us the additional charges made for an unhappy end to our meeting there. The European lady who attended to us when we first arrived at the meeting room was a gem. She helped organize a person to take our lunch order which was served fairly quickly & we appreciate the effort she went to make sure we were well attended to. That said, despite the unhappy incident, which I am sure can be properly prevented in the future with good training, the hotel is quite decent for a short business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angeline G., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We already had meeting with the team yesterday to share your feedback for our improvement. We hope to have the opportunity to welcome you back in the near future. Best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

TripAdvisor review
884hangh Family - 04/02/2018
« Amazing »

My family and I recently had a very enjoyable stay at the hotel. At night we went to the level 20 bar and were amazed by the breathtaking view, the mock tails were very good in taste too. Our hotel room was very clean and our toiletries were replaced everyday.

AccorHotels certified review
Anonymous Business - 03/02/2018
« Ok »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Breckon, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. I am glad to know that you had an excellent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With very best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Jeff W. Business - 03/02/2018
« As great as always »

Still nice and relatively new enough....but might need renovations at some point. Extremely friendly and helpful staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear w. U., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is our pleasure to receive your positive feedback about the friendliness and helpful of the team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to deliver superior service experience to every customer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Anonymous Business - 02/02/2018

Like a standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to have the opportunity to welcome you back in the near future. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Ks Business - 02/02/2018
« Satisfied »

Generally satisfied although I did not get the room I required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KS, Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Yen Families - 01/02/2018
« Great customer service friendly staff »

Very pleasing , comfortable, great atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yen, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the neat future. With very best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Neil S. Business - 01/02/2018
« Neil S. »

Every good . Clean hotel , rooms and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil Spettigue, Xin Chào! We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Particularly, from a Le Club Platinum member like yourself. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Anonymous Business - 01/02/2018
« Efficient and very friendly »

This was my third trip in 2 months and the service is the outstanding feature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is our pleasure to receive your positive feedback concerning the service quality provided by the team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to deliver superior service to all our guests. We hope your next visit will be as pleasant as the previous one. Best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Les W. Couples - 31/01/2018
« Fabulous stay from beginning to end, staff, food, hotel comfort all first class. Thank you. »

A wonderful stay in a super hotel in a well situated position in Saigon. The staff were friendly and professional, the food excellent and the rooms very comfortable and very well equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Les Walkden, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. We are delighted to know that you had a wonderful stay with us and you are happy with the friendliness and professional of our team as well as the food quality of our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With very best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

AccorHotels certified review
Ron H. Couples - 31/01/2018
« Very helpful and polite staff »

We only stayed overnight and arrived at 7am. The checkin staff were helpful in finding a room, giving advice about the executive level which gave us a 4pm checkout the following day. It was wonderful assistance to us as we had flown 14 hours and did not have to wait till 2pm for a goom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron Hoenig, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I am delighted to hear that you are happy with the service and assistance from our team. Thank you again for sharing your experience, and we look forward to welcome you back soon. Best regards, Thai Phuoc Vu Executive Assistant Manager Vu…

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