Novotel Saigon Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,954 reviews
Novotel Saigon Centre
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Hotel extras

  • Spa and fitness centre

  • Beautiful outdoor pool, sauna and hammam

  • 7 state-of-the-art meeting rooms

  • 10-minute walk to War Remnants Museum

  • 20-minute drive from Tan Son Nhat Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Billiards/Snooker (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Saigon Centre

167 Hai Ba Trung
District 3
700000
ho chi minh
viet nam

Tel: +842838224866

Fax: (+84)28/38221698

Contact email

Check-in from 14h00

Check out up to 12h00

  • PUBLIC BUS NUMBER 3, 31 :   142, 298 HAI BA TRUNG

  • By plane

    TAN SON NHAT At 6km / 3.73 miles

  • By train

    SAIGON RAILWAY At 1.5km / 0.93 miles

GPS :10.784359, 106.695886

Our accommodations

Indulge yourself in a modern and comfortable room designed to meet all your needs. A premium bed and special touches that make the difference. Relax, get some work done and take full advantage of your stay after a busy day. Embrace freedom and calm, Deluxe room is cozy and more spacious area 31 m², with better view and more daylight. Facilities and benefits is the same as Superior Room.

Superior Room, 1 King-size Bed

  • Max. number of persons: ‌4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, 1 King-size Bed

  • Max. number of persons: ‌4
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 king-size bed

  • Max. number of persons: ‌4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 2 Single Beds

  • Max. number of persons: ‌4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite

  • Max. number of persons: ‌4
  • Area: From 61
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

With a touch of fresh modern décor, not forget to save a lovely spot for Kid Corner, The Square offers cozy comfort for every customers. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Enjoy the cocktails and refreshments on offer at the swimming pool. With the stunning view by the pool and its leisure atmosphere, the bar is perfect for all social or business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 167 FAUBOURG

Photo non contractuelle / Strictly non binding

Perfectly located at hotel lobby, the bar offers coffee, cocktails and light snacks throughout the day. Surrounded by a modern atmosphere indoor or relaxing at outdoor terrace watching the city life passing by.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ONTOP BAR

Photo non contractuelle / Strictly non binding

OnTop Bar, a stylish rooftop bar located on the 20th floor, provides stunning views over the Saigon skyline from the outdoor terrace. Come and chill out with friends or business associates at a relaxed and casual yet hip ambiance.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Located on 19th floor with stunning cityscape panorama, it is accessible only to Premier Floor guests. It features a private lounge with exclusive benefits such as express check-in, private meeting room and complimentary evening cocktail open bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 320 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Novotel Saigon Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,959 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,954 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Ho Chi Mihn Trip

TripAdvisor rating 4.0/5

laugimtong Business - 20/07/2019 TripAdvisor review

Good and remarkable experience staying in Novotel Saigon Central Hotel. Friendly and helpful staff. Great facilities and location to stay. Recommendation to business traveller who is travelling to Saigon.

a nice stay in Saigon for my business trip

Customer review rating 4.4/5

Aaron Business - 15/07/2019 AccorHotels certified review

Hotel location is great, near to my local office. This time I stayed in a bigger room, more space and quiet. Breakfast arrangement is good, staffs in the restaurant were kind and helpful.

Dear Aaron, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Thank you very much for your kind feedback. I am very pleased to know that you had a pleasant stay and enjoyed our room and breakfast. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Agreable

Customer review rating 4.4/5

Augustin Business - 15/07/2019 AccorHotels certified review

Efficace et agreable

Dear Augustin, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Great Hotel, friendly staff

Customer review rating 4.4/5

Ta Business - 12/07/2019 AccorHotels certified review

Great location, clean, comfortable beds, fantastic breakfast, nice and friendly staff

Dear TA, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Perfect

Customer review rating 4.4/5

Jeff C. Business - 10/07/2019 AccorHotels certified review

Everything is comfortable and perfect.

Dear Jeff C., Thank you very much for taking the time to write a great review. It is a pleasure to read your kind comments about the comfortable room you stayed in. We greatly value and appreciate your positive and constructive feedback. It is my pleasure to share your feedback with the entire team as it allows us to get better and improve our guest experience. With our greatest pleasure, we wish to welcome you back in the nearest future. Sincerely, Vu Thai Executive Assistant Manager Vu…

White versus brown

Customer review rating 4.4/5

Norhamin A. Business - 10/07/2019 AccorHotels certified review

Would like to thank for the room upgrade also for the extended one hour check out. I arrived late night as expected. So woke up late the next morning. Went out for shopping at local market after check out but left my luggage at the hotel for safekeeping. I return with plastic bags of my shopping and new luggage riding a local motorbike. I was dismayed and i feel like discriminated by the personnel at the main entrance. Nobody lend a hand and I saw a white man leaving the hotel two personnel lend a helping hand. I wonder why, they didn’t help me. I feel like, I am not welcome which contradicts to Feel welcome of Accor hotels. It’s my first time staying in Novotel Saigon and I WILL NEVER stay again in my next visit. The front office notice the scenario. Nobody apologize or maybe they are not so sensitive, FO are not busy. I dare the GM to review the CCTV - on July 8, 2019 around 330pm onwards. It will prove how bad your personnel was. I hope that, we treat people equally regardless of skin color. Sorry, but I was really pissed off. I REALLY DON’T like to be treated that way.

Dear Norhamin A., Thank you for your comment, I sincerely appreciate you taking the time to inform us the difficulties you have encountered during your stay with us. We are most concerned with the satisfaction of all our guests and your feedback will allow us to adjust and better our services and facilities. The experience you describe causes us deep concern and I wish to apologies for the unfortunate circumstances of your stay. This does not reflect the usual service and quality at Novotel Saigon Centre. I hope you will accept my deepest apologies and I will have the chance soon to welcome you back at Novotel Saigon. Best Regards, Lionel Moinard General Manager

Excellent

Customer review rating 4.4/5

Dzung Couples - 09/07/2019 AccorHotels certified review

Your staffs are so professional and friendly!

Dear Dzung, Thank you for taking the time to write a review about your experience at Novotel Saigon Centre. I am delighted to read that your stay was excellent and that you enjoyed our room and friendliness of the team. Thank you once again for your kind feedback and I will make sure that your praising words are passed to the team of the hotel since this is served as a great encouragement to keep us bringing comfort towards each and every guest. We hope to welcome you back for another comfortable stay with us soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Consistently great hotel in a great location

Customer review rating 4.4/5

Luigi M. P. Business - 09/07/2019 AccorHotels certified review

Great location for walking to District 1, while being away from the busy-ness of District 1. In fact, the walk towards District 1 is part of this hotel's appeal. It's my 7th time here in the last 13 months. It's that good. Rooms, service, food, amenities... all great value. But what really puts this hotel above others in the area is its Executive Lounge. You really get your money's worth. Credits to the amazing local staff here for their warmth, recognition of loyalty, and continuous improvement of communication skills.

Dear Luigi M., Thank you for taking the time to review your stay with us. We are delighted to read that you had a wonderful time at Novotel Saigon Centre. It is always a pleasure to read that we exceeded our guests’ expectation. Thank you for the compliments of our hotel, your comments have been shared with the entire team to ensure our colleagues are recognized for their effort in providing a memorable stay. Novotel Saigon Centre team is already looking forward to welcoming you back in the nearest future! Sincerely, Vu Thai Executive Assistant Manager Vu…
Customer review rating 4.4/5

Anonymous Solo - 09/07/2019 AccorHotels certified review

Fast check in. Room is well kept and maintained

Dear Valued Guest, Thank you very much for your feedback. I am very pleased to know that you had a pleasant stay and happy with the fast check in and condition of our room. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre Sincerely, Vu Thai Executive Assistant Manager Vu…

Complete

Customer review rating 4.4/5

O. L. M. Business - 08/07/2019 AccorHotels certified review

Stayed in Novotel for business occasion. This is what I need after whole day event; Clean room & good food. (breakfast buffet)

Dear O. Lee M., Thank you very much for taking the time to write a great review. It is a pleasure to read your kind comments about the comfortable room you stayed in and the attentive colleagues. We greatly value and appreciate your positive and constructive feedback. It is my pleasure to share your feedback with the entire team as it allows us to get better and improve our guest experience. With our greatest pleasure, we wish to welcome you back in the nearest future. Sincerely, Vu Thai Executive Assistant Manager Vu…

I feel comfortable staying in the hotel

Customer review rating 4.4/5

Anonymous Business - 05/07/2019 AccorHotels certified review

I find the hotel pleasant and staff are helpful and welcoming

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are glad to know that you had a comfortable stay and happy with the welcome and helpfulness of our the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

No response from hotel for double charging

Customer review rating 4.4/5

P. Business - 05/07/2019 AccorHotels certified review

Stay is ok. But after stay is bad. Hotel double charged me for VND4,000,000 deposit at check in and VND3,095,400 at checkout. I was charged twice by my credit card. I emailed to your hotel 2 times but no response received, not even an acknowledgement of receipt.

Dear P., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that our team did not handle your request on due time as we were waiting the letter confirmation from our bank; please allow me to express my sincerest apologies. I would like to clarify that we did verify your credit card upon check in as a deposit of VND 4,000,000 and your final payment was made of VND3,095,400 which was offline from the authorisation amount. My team already sent you the confirmation of our bank to release the variance amount to your credit card account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Very good

Customer review rating 4.4/5

Ama Solo - 03/07/2019 AccorHotels certified review

I enjoyed my stay. I felt well looked after although I thought the buffet was expensive.

Dear Ama, Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have enjoyed your stay with us. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Needs lot of improvements.

Customer review rating 4.4/5

Dhiraj C. Families - 02/07/2019 AccorHotels certified review

1. Staff at Front Desk, was neither enough courteous even with Silver Plus member and also never bothered to inform about hotel facilities and how to access them. It all left to Guest to explore by themselves. 2. Tried to Charge me for Breakfast, which was already Included in my hotel booking and need to explain them before they could understand their own mistakes.

Dear Dhiraj C., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your check in experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Good location and well trained staff

Customer review rating 4.4/5

Ck L. Business - 02/07/2019 AccorHotels certified review

Perhaps a suggestion to place a table or wall clock for convenient

Dear CK L., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are glad to know that you are happy with the location and service quality of our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry if our team did not show you the digital clock on our MP3 docking station in our Executive room. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Loved the hotel, rooftop bar, and morning breakfast buffet.

Customer review rating 4.4/5

Margaret B. Couples - 02/07/2019 AccorHotels certified review

We enjoyed the accommodations and the kindness and attentiveness of the staff. Han (sp) in the lobby bar was wonderful as was the morning breakfast staff. All always remembered our drink orders and were so kind. We did not like the shower in our room however. I think that we might have been placed in a handicapped room (?). Our shower had no door and thus sprayed water everywhere!

Dear Magaret B., We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our breakfast, Ontop bar and our restaurant team. I am sorry for the shower experience which did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…
Customer review rating 4.4/5

Betty P. Business - 01/07/2019 AccorHotels certified review

I was kind of disappointed when I checked in as the front desk staff mentioned that my Accor membership wasn't activated which i find it strange as I booked the room through the Accor website. Hence, I was given a normal room & i had to ask for the welcome drink coupon.

Dear Betty P., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your arrival experience did not meet your expectations; please allow me to express my sincerest apologies. As per Le Club terms and conditions member need to be checked and agreed for activation. Therefore our team reminded you to activate your membership in order to apply all member benefits. We also sent you again the activation link for you to validate our terms and conditions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

comfotable stay

Customer review rating 4.4/5

Robert Business - 01/07/2019 AccorHotels certified review

good room, decent location

Dear Robert, Thank you for taking the time to write a review about your experience at Novotel Saigon Centre. I am delighted to read that your stay was comfortable and that you enjoyed our room and hotel location. We hope to welcome you back for another comfortable stay with us soon. Sincerely, Vu Thai Executive Assistant Manager Vu…
Customer review rating 4.4/5

Catherine Business - 01/07/2019 AccorHotels certified review

Staffs are friendly. Room is fairly clean. However , lack of vegetarian options. There is an increase of vegetarians, hope that you can consider adding more vegetrian option in your menu.

Dear Catherine, Thank you for taking the time to write a review about your experience at Novotel Saigon Centre. I am delighted to read that your stay was comfortable and that you enjoyed our room and friendliness of the team. We greatly value and appreciate your positive and constructive feedback. It is my pleasure to share your feedback with the kitchen team as it allows us to get better and improve our guest experience. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Enjoyful

Customer review rating 4.4/5

Thai Families - 30/06/2019 AccorHotels certified review

satisfied and pleasant

Dear Thai, Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed the hotel and had a pleasant stay. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…
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