Hotel - Novotel Saigon Centre
Novotel Hotel Novotel Hotel

Novotel Saigon Centre Hotel

4.0/5 1,838 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Indulge yourself in a modern and comfortable room designed to meet all your needs. A premium bed and special touches that make the difference. Relax, get some work done and take full advantage of your stay after a busy day.Embrace freedom and calm, Deluxe room is cozy and more spacious area 31 m², with better view and more daylight. Facilities and benefits is the same as Superior Room.

  • 247 rooms
  • 192 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,157 reviews

Our guest reviews for Novotel Saigon Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,838 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 13/12/2018 TripAdvisor review
« Amazing Place to Stay in HCMC »

Everything in this hotel is fantastic! The facilities are well-maintained and the breakfast spread is always freshly prepared. All staff members are polite and very helpful. We will definitely stay here again in the future!

N. N. Business - 10/12/2018 AccorHotels certified review
« Very good »

I attended meetings and also stayed there. The guest room was small, not fancy, but well-kept and the service is excellent. That is what I look for when being on business trip. The meeting rooms, lunches (not sure how much the organizer paid for) were excellent--good food, nice variety, efficient setup (good for hasty business people). The bread is the best I have ever had anywhere, but I would love to the the fried egg a bit different, just the normal way like in many other places. In some meeting floor, there was no rest room. If there is a way to improve, it would be excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N. N., Thank you for taking the time to write a review about your experience at Novotel Saigon Centre. I am delighted to read that your stay was comfortable and that you enjoyed our food and service provided by the team. Thank you once again for your kind feedback and I will make sure that your praising words are passed to the team of the hotel since this is served as a great encouragement to keep us bringing comfort towards each and every guest. We hope to welcome you back for another comfortable stay with us soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Christophe Solo - 09/12/2018 AccorHotels certified review
« Satisfy »

There is a trouble with managing the replacement of towels and bed sheets. Only 2 small bottles of water is very little. Globally quite hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christophe, Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

V. D. H. Business - 09/12/2018 AccorHotels certified review
« The hotel experience is acceptable. »

The hotel location is convenient as being at the central of Saigon. Yet, the room is quite small, the bathroom facility is very limited (e.g. no conditioner, no body lotion, no cotton pad, no shoes polisher/ pad, etc.). In general, in comparison with Nikko Saigon Hotel with the same rate, your room and breakfast services offered to customers is really limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V. Dieu H., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For your information, beside basic bathroom amenities we do offer other items as you mentioned upon guest request for superior room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, V. Thai Executive Assistant Manager V.…

D. H. N. Business - 07/12/2018 AccorHotels certified review
« It was alright »

Staffs are professional. Room is nice and clear. The only problem is I would prefer a glass door for the shower area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. Hong N., We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our room and the team. Concerning your preference to have a glass door for the shower area we do have the glass partition to separate the shower room and vanity counter. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Igl Couples - 07/12/2018 AccorHotels certified review
« A welcome, clean, civilized hotel experience with upscale sleeping, bathing, grooming and dining! »

Excellent! Accommodating from check in to check out and a hired Novotel clean minivan (extra charge) to take us to the international airport! - Needed Amex Platinum Services. I explained the phone call was reverse charge. Very understanding. Post phone call (personal emergency), I was asked to provide my email, if there was ultimately a fee. Very gracious. - ONLY property during my Vietnam small group tour which I felt was 21st century hospitality. - My husband and I stayed in on our last night and found the 2nd floor restaurant food selections, perfect! - CNN,BBC,MSNBC, Al Jazeerah and at least 7 or 8 global television stations in English. A welcome selection of international communications in a communist country where there are limited daily news publications and internet options. Note to management and Accor Hotels: Please contact the owners of the USA tour group about building your business relationship

Our hotel has responded to the review
Our hotel has responded to the review

Dear IGL, Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a pleasant stay and enjoyed our food and facilities. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Wiwi M. Business - 06/12/2018 AccorHotels certified review
« Nice staying »

Service is excellent. Breakfast must be more variatif so for guests who stayed over 4 nights will not get bored.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wiwi M., We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our service. We took note your comment about breakfast as an opportunity for our improvement. Thank you again for sharing your experience and we look forward to welcoming you back soon Sincerely, Vu Thai Executive Assistant Manager Vu…

Peter Business - 06/12/2018 AccorHotels certified review
« no hassle »

Generally, it was satisfying. What I like most is that most of my needs are available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I am pleased to know that you are happy with the flexibility of the team to meet your needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

Yg J. Business - 04/12/2018 AccorHotels certified review
« Not good for CS »

I asked about missing laundry. But the response make me feel really bad I will not stay Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yg j., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry the inconvenience cause of the missing laundry; please allow me to express my sincerest apologies. In fact I have checked with our laundry department, we did offer you 2 pieces of complementary laundry per day as executive benefits during your stay and even gave you free laundry express service to meet your needs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Asawin T. Business - 04/12/2018 AccorHotels certified review
« Enjoyed every moment in Novotel Saigon Center. »

Every staffs were so friendly and full of service mind. The staffs at check-in and check-out counters were willing to help and fulfill all requests. The house keeper has done her best on her job. The room (1403) was very neat and clean everyday. The staff at fitness and pool were very friendly. Even the bell boys were so helpful. I enjoyed every moment during my staying in Novotel Saigon Center. Thank you very much to all hotel staffs and management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asawin T., Thank you very much for your excellent feedback. It is always a pleasure to receive positive feedback. We are glad to know that you are happy with the service quality of our hotel. I will personally share your comments with all of our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

Ashwin K Business - 04/12/2018 TripAdvisor review
« Great value for a hotel room in Ho Chi Minh City, Vietnam »

The property is everything I expect from a Novotel. Rooms are nice and well maintained. Food at the restaurants and the lounges is great. Service is excellent. Rooftop bar is a treasure. I will stay at this hotel every time I am in Ho Chi Minh city.

Anonymous Business - 03/12/2018 AccorHotels certified review
« Very satisfied »

good level of hospitality, a specially roof bar experience was very nice, very smiley team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our roof top bar and our team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

John R. Business - 03/12/2018 AccorHotels certified review
« Very pleasant stay. »

Pleasant experience overall - nice room, friendly staff and good food in a central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John R., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Thank you very much for your kind feedback. I am very pleased to know that you had a pleasant stay and enjoyed our room, food and the team. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

N. D. N. Business - 02/12/2018 AccorHotels certified review
« Good experiences and good services »

It was one-day only so that I can not have much experiences with the hotel. However, I thought that if ít is possible, the hotel should change the in-the-room television to the new model, bigger screen and more Vietnamese channels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Danh N. N., Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed the hotel and all our services. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Darren L. Business - 02/12/2018 AccorHotels certified review
« High quality service from staff but some shortcomings in hotel features »

I enjoyed it. Nice room, good service from staff, decent restaurant and bar. Overall good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren L., Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed the hotel and all our services. Once again thanks for your kind comments and we look forward to welcome you back again in the future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Anonymous Business - 02/12/2018 AccorHotels certified review
« Caring staff and easy access hotel »

I came to the hotel and I was sick. The caring staff kindly brought me tea, honey and lemon to help me ease my sore throat. Couldn't help more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I am pleased to know that you are happy with the flexibility of the team to take care of you when you were not well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

L. T. T. N. Business - 02/12/2018 AccorHotels certified review

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Thi Thuy N., It is our pleasure to read that thoroughly enjoyed your stay at Novotel Saigon Centre and had very pleasant experience. We look forward to welcoming you back soon! Sincerely, Vu Thai Executive Assistant Manager Vu…

Hannah Friends - 01/12/2018 AccorHotels certified review
« Great service great stay »

Our room was clean, service was great. I wish we had more time to use the amazing looking amenities. The rooftop bar is a must.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah, Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a pleasant stay and enjoyed our room, services and On top bar. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Vu Thai Executive Assistant Manager Vu…

Anonymous Friends - 01/12/2018 AccorHotels certified review
« Mr Paul L. »

We had a very enjoyable week at your hotel while we discovered the highlights of Ho Chi Minh City

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul L., It is our pleasure to read that thoroughly enjoyed your stay at Novotel Saigon Centre and had very pleasant experience. We look forward to welcoming you back soon! Sincerely, Vu Thai Executive Assistant Manager Vu…

J. W. Business - 01/12/2018 AccorHotels certified review
« What a fantastic room with a view! »

Excellent service and amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. W., We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is indeed our pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our service and ammenities. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

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