Hotel - Novotel Saigon Centre
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Novotel Saigon Centre Hotel

4.0/5 1,755 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Indulge yourself in a modern and comfortable room designed to meet all your needs. A premium bed and special touches that make the difference. Relax, get some work done and take full advantage of your stay after a busy day.Embrace freedom and calm, Deluxe room is cozy and more spacious area 31 m², with better view and more daylight. Facilities and benefits is the same as Superior Room.

  • 247 rooms
  • 192 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,654 reviews

Our guest reviews for Novotel Saigon Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,755 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business T. Business - 14/08/2018 AccorHotels certified review
« clean and comfort »

Check in and check out is quick. the room is clean and the bed is comfort.

Lloyd D. Business - 14/08/2018 AccorHotels certified review
« Great location, nice staff »

My colleague and I have a conference in Hochiminh city for 3 days and we decide to choose Novotel for some reasons: 1. Location 2. Recommended by Accor 3. Good services

Hery Business - 14/08/2018 AccorHotels certified review
« Delicious Food but need improvement in toilet »

Hi, i want to share that i really like the food (with many kind of meat and vegetable) and the room in Novotel Saigon. But i still have suggestion for the toilet, there is only tissue in toilet (when defecate). Our habit in Indonesia is using water to clean it. Thank you for your attention.

Anonymous Business - 14/08/2018 AccorHotels certified review
« Execellent »

The stay and room is great. The service is good as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our room and services. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Trang T. Business - 14/08/2018 AccorHotels certified review

Me (Vietnamese) and my husband (American) stayed there for 1 night. The front desk staff was not rude, but definitely NOT friendly at all compared to other Accord Hotels we’ve been to. (Because I’m Vietnamese?). Other than that, everything was good, other staffs are nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trang T., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that additional training will be provided to the team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Terence N. Business - 14/08/2018 AccorHotels certified review
« A great place to rest »

It was my 2nd time back in this hotel, experience was always great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence N., Thank you for taking the time to write a review about your experience at Novotel Saigon Centre. I am delighted to read that you had a great experience with during your recent stay with us. Thank you once again for your kind feedback and I will make sure that your praising words are passed to the team of the hotel since this is served as a great encouragement to keep us bringing comfort towards each and every guest. We hope to welcome you back for another comfortable stay with us soon. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Angela Business - 13/08/2018 AccorHotels certified review
« Room is really smelly »

First night could not fall asleep because of the smell, room smell like feet, window can not be open. house keep is good, after I feedback, they provide an air purifier. swimming pool is not very clean especially the small pool, I saw worms in water. Location is good, walking distance to our company.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Friends getaway - 13/08/2018 TripAdvisor review
« A great stay »

I had a great 4 nights at the Saigon Centre Hotel. After the first night I upgraded to gain access to the lounge, nibbles and drinks until 10.00pm away from the hustle and bustle with cocktails for a couple of hours. the hotel is nice and central, within walking distance of many sites. Staff are very helpful.

Anonymous Solo - 10/08/2018 AccorHotels certified review
« Very good hospitality »

I had a great experience here, the staff were very helpful and my room was better than expected. No issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a great experience and happy with the services provided by our team members. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Raymond Solo - 10/08/2018 AccorHotels certified review
« Clean & tidy with very good customer service at the front desk »

Clean and tidy room. Facilities are excellent. Swimming pool a little bit small. Excellent front desk service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are glad to know that you are happy with the facilities and service qualities provided by our Front Desk team. I will personally convey your message to the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Quang Business - 10/08/2018 AccorHotels certified review
« Met the needs »

Good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Quang, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Thank you very much for your kind feedback. I am very pleased to know that you had a good stay and satisfied with our services and facilities of our hotel. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Abir &. R. Couples - 04/08/2018 AccorHotels certified review
« Friendly staff, fast internet, very clean »

The staff were amazing, every time we asked for direction they were able to provide us a small map with directions, they all spoke English. Taxis were literally at the door within a minute or two. The whole place was very clean, the breakfast buffet was amazing, so much food and so many to choose from and all freshly cooked. The pool bar was very nice and relaxing. The location was great we did not have to do a lot of walking to get around. The staff were amazing, every time we asked for direction they were able to provide us a small map with directions, they all spoke English. Taxis were literally at the door within a minute or two. The whole place was very clean, the breakfast buffet was amazing, so much food and so many to choose from and all freshly cooked. The pool bar was very nice and relaxing. The location was great we did not have to do a lot of walking to get around. The wifi was great. The French Receptionist (Albane) was such a nice girl and very helpful, she told us to visit a few places and wrote them down on a paper for us ad gave us directions and asked us if we needed any help, also told us about the shopping centres and the night markets and how to get to them. She even offered us a drink even though we had checked out and were hanging around at the lobby waiting for our taxi to take us to the airport. She told us when her days off were and when she would be back at work, she was super friendly. We were so glad we had chosen Novotel Saigon City and we would definitely visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abir & R., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is indeed our great pleasure to receive your positive feedback. We are glad to know that you are happy with the service quality of our hotel. I will personally share your compliment to Ms. Albane who made your stay comfortable. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back for another comfortable stay with us soon. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Waraporn Business - 03/08/2018 AccorHotels certified review

All is great and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waraporn, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are delighted to know that you had a comfortable stay with us. Thank you again for sharing your experience, and we look forward to welcoming you back again. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

John K. Couples - 02/08/2018 AccorHotels certified review
« Perfect hotel for a stay in Saigon »

It was very good and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear John K, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Thank you very much for your kind feedback. I am very pleased to know that you had a pleasant stay. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Lawrence N. Business - 02/08/2018 AccorHotels certified review
« Pleasant »

I have been a long time supporter of Novotel hotels around the world. The standard at Novotel Saigon Centre is remains high. I truly enjoyed my stay each time I visited HCM Vietnam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lawrence N., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It makes us really glad to read your compliments about our service standards and knowing you had an enjoyable stay with us. We look forward to welcoming you back again! Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Sergio R. Business - 01/08/2018 AccorHotels certified review
« One week Trip in HCMC --> wonderful stay @ Novotel Hotel! Top of the notch »

* Clean hotel * Friendly staff * Great food * Modern and cool looking accomodations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio R., Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a wonderful stay and enjoyed our food, room and friendliness of the team. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

Business - 31/07/2018 TripAdvisor review
« Happy with Stay But not to pleased »

Why I am not so pleased is: 1. We are told or encourage not to have breakfast at the Executive Lounge, was told to go Level 2 at The Square. This is the 1st time i stayed at Accor Group hotels that don't serve breakfast. 2. When checking out, was told to go Level 1 Main Lobby to check-out, why cannot check-out at Executive Lounge?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eddy1107, Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we normally recommend guest to enjoy the buffet breakfast at the Square restaurant with more choice and variety of food however we also serve à la carte breakfast with separate menu at Premier Lounge. We have noted your departure experience as an opportunity for our improvement. Please rest assure that additional training will be provided to the team to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Vu Thai Executive Assistant Manager

Martin L. Families - 30/07/2018 AccorHotels certified review
« Great service with attention to detail »

we had a great time in HCM and at the hotel in particular. Friendly staff who offered excellent service. A lovely touch was a birthday cake on my birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin L., Thank you very much for your excellent feedback and recommendation. I am very pleased to know that you had a pleasant stay and enjoyed our birthday cake for your special occasion. I will ensure your kind words are shared with the team and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Novotel Saigon Centre. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

K. Business - 30/07/2018 AccorHotels certified review
« Enjoyable stay »

Service was good as usual from start of the stay till the end. Both check in and out experiences were smooth and delightful. This hotel never stops surprising me with the little tokens that makes my stay pleasurable. The reception at breakfast was excellent. She knew my room number after day1. Kudos to the team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are delighted to know that you had an enjoyable stay with us. It makes us really glad to read your complements about our team and breakfast. I will peronally share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and all the team look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Lean L. Couples - 30/07/2018 AccorHotels certified review
« Very Satisfied »

Overall very good experience - nice room, comfortable bed, friendly and helpful staff and love the swimming pool and gym especially. However food at the hotel restaurant is too exhorbitant. A simple American breakfast cost more than 20USD. We don't need a breakfast buffet as we watch our diet - want we want is a simple breakfast, like cereal with fruit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lean L., Thank you for taking the time to write a review about your experience at Novotel Saigon Centre. I am delighted to read that your stay was comfortable and that you enjoyed our room and friendliness of the team. Concerning our breakfast as an international hotel we strive to meet the expectation of all our international guests with varieties of food and of course we also have cereal with fruit corner to meet your diet requirement. Thank you once again for your kind feedback and I will make sure that your praising words are passed to the team of the hotel since this is served as a great encouragement to keep us bringing comfort towards each and every guest. We hope to welcome you back for another comfortable stay with us soon. Sincerely, Thai Phuoc Vu Executive Assistant Manager Vu…

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