Hotel - Pullman Kuala Lumpur Bangsar
Pullman Hotel Pullman Hotel

Pullman Kuala Lumpur Bangsar Hotel

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4.0/5 1,339 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • KUALA LUMPUR INTL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 14 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The 513 rooms and suites offer comfort and convenience. Designed with contemporary style, the beautifully appointed guest rooms feature state-of-the-art communications technologies with a modern bathroom offers separate bathtub and rain shower.

  • 513 rooms
  • 1 rooms for people with reduced mobility
  • 25 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • TV with VCR
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,100 reviews

Our guest reviews for Pullman Kuala Lumpur Bangsar

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,339 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Madhavi Families - 18/11/2017
« Extremely Satisfied »

It was a very comfortable stay for me and my family at Pullman Bangsar. The services were exceptional!

AccorHotels certified review
Ferry Solo - 17/11/2017
« Great Place to Stay in KL »

Nice experience stayed in this hotel. Definitely i will stay here again if I go to KL.

AccorHotels certified review
Wan J. W. M. Business - 16/11/2017
« Awesome!! »

I like the place, the room, the staff (FO & FB). The laundry service was great & fast service. The setback only the room need to be improve on the cleanliness (dusty in a few areas) and the cabling need to tie-up properly.

AccorHotels certified review
Anonymous Business - 16/11/2017
« Nice trip »

Enjoy the lounage

AccorHotels certified review
Hemin I. Solo - 16/11/2017
« Clean, High Standard and expensive »

It was very nice and comfort hotel.

AccorHotels certified review
Victor T. Families - 16/11/2017
« Mr »

Nice stay.

AccorHotels certified review
Jane Business - 16/11/2017
« Pullman Bangsar »

The rooms are as always nice, however what was disappointing was I got a welcome letter and with the hotel being gracious to offer free minibar fpr the first round. When I got to my room, the minibar was empty.

AccorHotels certified review
Eric L. Business - 15/11/2017

Generally, I was satisfied as always. However, I am just wondering why the meeting room projector was not repaired since my previous two trips feedback. It was obviously off color and my guests were quite disappointed that they cannot really see my presentation clearly.

AccorHotels certified review
K. Business - 15/11/2017
« not satisfactory »

the cleaning service was poor, towels and toiletries not replaced, cups not cleaned and trashed not cleared. the room service menu was also very limited

AccorHotels certified review
Wilco Solo - 14/11/2017
« Luxurious great quiet time »

The location is a bit off the city and nearby shopping malls. The frequency off the shuttle service isn't that high enough to easily travel around. With this hotel I was forced to use a taxi all the time. I enjoyed the facilities of the hotel. The breakfast buffet and pool. Some points I would like to highlight ( I stayed in room 1922) : - Housekeeping was good and gave extra service where I did request (extra coffee, towels, coasters) - I did appreciate the midday check on the room by the housekeeping officer, if the housekeeping did satisfied me for the day; - The breakfast buffet was extended enough in my opinion. Egg station was good, pouched egg could be better, there was too much water on the plate. The cheese (Gouda, Edam, Brie) dried up after an hour on display maybe a cover on that? - I loved the pool, its clean and sunny. The staff at the pool in particular, Raman, is extremely friendly, attentive and also handsome ;) (...but thats on a personal note) - I was less impressed by the cleanliness off the carpet in the room. Especially in the corners, along the walls and under the bed I see a lot of dust and loose remains of the carpet. Especially under the bed and couch are dust collectors; - I loved the bathroom, spacious and a nice view on the city; - The tv above the desk couldn't be tilted toward bed angle. In my opinion its too high and too far from the bed; - It was a disappointment that the windows weren't able to open. (for fresh air); - I ordered several desserts for roomservice. They were all great (taste and plate decoration), but I was hoping for that dessert with scopes of ice cream on the plate, but there weren't. - The checkout was very smooth and handled within minutes; Overall pleasantly satisfied with your service and would like to stay again in a Pullman hotel.

AccorHotels certified review
Iva Solo - 14/11/2017
« It was fantastic »

Very good. Good service good timing

AccorHotels certified review
Rickie Couples - 14/11/2017
« Horrible stay »

I would request you all to take your time to read this so you dont get cheated off your money and so you can book a much better, different hotel and enjoy your holiday instead of suffering. Firstly for the money we paid for this hotel we expected at least great service, we weren't even expecting excellent service because we know 100% amazing hospitality is a rare find. But what we got was not even close to good. It was horrifying. Let me start off with check in. We got to the front desk at 3pm, the lady attending to us was a trainee and she was pleasant. No problems checking in. We got our room on the 11th floor room 1107. The moment we stepped into the room we realised how dull and boring the interior is. The room itself gives off a very depressing vibe. For a 5 star hotel you would have guessed they would give the deco an extra thought and make it look at least a little comfy. However at firat sight other than it looking depressing you would think there was nothing wrong with the room. Here is where the problems begin. 1. The TV was small and placed really low opposite the bed so if you're laying down on the bed you have to crank your neck up really high to be able to watch it. None of the TV channels were clear, you end up getting a headache trying to concentrate watching the blurry screen. There were many good movies playing but we could not enjoy them due to the bad quality of the TV. 2. The sofa at the corner of the room had stains on it. Since it was black any white stains were very visible. 3. The toilet looked fine at first glance until you actually use it. 3.1 The shower door does not have a blocker at the bottom of it to block water from seeping out of the shower cubicle. So everytime you shower the water pours out of the shower cubicle intot he rest of the washroom from underneath the gap of the door. This gets everything wet including all the floor mats. 3.2 I was actually excited to use the bathtub, this was the biggest reason i booked this hotel. The bathub itself was a nice size and clean. However after using the bathtub we realised the carpet in the room right next to where the bathtub is was soaking wet! Basically when you used the bathtub somehow the water seeps out into the room carpet making it soaking wet. The whole toielt side of the bed carpet was filthy soaking wet. Amd when we informed housekeeping. All they did was put a air blower into our room facing the carpet while we were out. And we came back to our room smelling of pungent wet carpet with an extremely loud air blower. No one came back into our room to check on this nor did anyone from the hotel itself contact us offering us a room change or anything. We had to sleep through the wet carpet smell which was worst than my partner snoring. 4. Lets now get to the breakfast. Our second day there we had free breakfast so we woke up excited to go and fill our hungry stomachs. However we were extremely dissapointed with the variety of food. There were very little options of food and most of it was cold. The hotel staff also did not ensure the food was replenished fast. I was glad to see there was a made to order egg counter. I ordered a cheese scrambled omelette. However when the egg was ready and i had a taste it tasted horribly bitter. Like something was wrong with it. I had a few more bites just to make sure it was just not my taste buds acting weird. Once i was sure there was definitely something wrong with the egg, i called one of the staff members to inform them and they pointed me to a man in a suit and told me to bring my complaint to him. Which i did. Here is where things get bad 1. This man in a suit came up to me with the most horrible sour face and asked me whats wrong. I wished him good morning and he didn't even bother to wish me back. That's fine, courtesy is not everyone's forte. So i explained to him nicely that there is something wrong with your egg mixture please get it checked before someone get's a stomach ache. And all he saif back to me was ' our eggs are made ready to order there is nothing wrong with them' sternly. I was abit taken aback on the answering back to your hotel guest. I was just informing him to get the egg mixture checked before someone falls really sick and he did not even have the courtesy to tell me sorry or even a 'ill go and check on this and make sure nothing is wrong' he just looked at me angrilly and told me. ' you can order something else like maybe a sunny side up' . And he walked away. Not even an apology or a reassurance. I was appalled at the low level of hospitality this man in charge had. How are you running a hotel with such arrogant attitude. This one experience was a big turn off for us. We didn't even bother to have the free breakfast the next day. 5. The blanket in the room was extremely flimsy and cheap. When you looked thriugh the blanket under a light you could see there was no cotton at all in the blanket itself and the only little cotton in the blanket was clumped up together in less than 10 clumps. I almost died of hypothermia at night due to this. You're basically only sleeping with 2 pieces on bedsheets on you. Trust me if you do somehow book this hotel after all this. Look at the blanket underneath the light. You will see there is no cotton in the blanket. Its just 2 pieces of cloth. After paying the high amount we did for this hotel we hoped to at least have a good stay as most of our time was going to be spent in the hotel. However we were beyond dissapointed. Never again will we be booking this hotel. And we would advice anyone who is thinking of booking this hotel NOT TO book it. There are so many better hotels in KL even with lesser stars and still has better service. We gave Pullman a chance and all we got in return was a big waste of money and huge dissapointments. Please think twice before booking this hotel. Its not up to the 5 star par it claims to be.

AccorHotels certified review
Siti S. Couples - 14/11/2017
« Enjoyable »

Room was spacious and nicely designed. Breakfast spread was awesome and delicious! Staffs all around was friendly and prompt to assist. Only con - Housekeeping could have been better (nothing terrible though) and parking lots for guests was a little run down.

AccorHotels certified review
Kavitha Couples - 14/11/2017

cleanses,Customer Focus was good

AccorHotels certified review
Mohamad Z. Business - 13/11/2017
« Worth the money! »

Lovely room, spacious. Fantastic breakfast served with various kind of malaysian delights!

AccorHotels certified review
O. Business - 13/11/2017
« not for business travellers »

arrived on 10 Nov17, at 3.30pm. shown AccorPlus card at Priority counter. waited 15 min for Priority counter staff serving a group of 3 tourists, 1 check in at Priority counter and two at common reception counter. it is quite common that staffs mis-use Priority counter letting non-Accor gold or PLus members sue the Priority counter. Same for Bangkok, Indonesia and KL, except Manila Breakfast cafe area full of China and Taiwan tourists, need to queue even to get a seat

AccorHotels certified review
Ahmad Families - 13/11/2017
« pleasant »

it was a pleasant experience staying at your hotel. the ambiance was nice, service accorded is excellent.

AccorHotels certified review
M M. Business - 13/11/2017
« Comfort »

Comfort assured from the check-in to check-out, all at ease.

AccorHotels certified review
Klly C. Business - 12/11/2017

I was stayed in Pullman Bangsar in 2015 & 2016 and I chose to stay again for this business trip on November. The overall presentation is OK but I wondered how the bedsheets / pillows is smelly (I'm not sure is pillow or blanket) and I couldn't sleep at all. I supposed to check out at 5am but end up I was checked out at 4am because I don't want to sleep on the smelly bed. It's a sucks experience and I don't think I will stay again in Pullman Bangsar.

AccorHotels certified review
K. M. L. Business - 12/11/2017
« Mr »

Excellent. Team makes it feel like home

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