Hotel - Mercure Lille Roubaix Grand Hôtel
Mercure Hotel Mercure Hotel

Mercure Lille Roubaix Grand Hôtel

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4.0/5 336 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 94.00 EUR Non member rate
From 89.30 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

The rooms are lovingly decorated in a mix of warm tones with a modern twist and are equipped with LCD screens, cable TV, Wi-Fi access and bathtub or rain shower.Family Suites include a sofa bed and are more spacious offering enough room for a family of four (including two children under 16 years of age).

  • 88 rooms
  • 88 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 791 reviews

Our guest reviews for Mercure Lille Roubaix Grand Hôtel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 336 reviews
AccorHotels certified review
Mike W. Couples - 27/11/2017
« 2 night stay in Roubaix »

Not so good at this hotel, we were not upgraded as gold members , we only had a drink voucher for one person and the room fell short of the normal Accor standard. We are used to better .

AccorHotels certified review
Anonymous Business - 16/11/2017
« Good place to stay in Roubaix. »

Nice and comfortable rooms, clean environment, good breakfast and dinner, decent sitting area, quality laundry service, helpful and kind staff, overall highly rated.

AccorHotels certified review
Marion E. Business - 16/11/2017
« feel secure & home »

I am staying in this hotel a lot of times. 2x per year as a minimum. as president macron was in the hotel was one night, I liked that it was still as a normal hotel , even with some more security. cosy small hotel but at a good level.

AccorHotels certified review
Stay Business - 02/11/2017
« Business trip »

Good service, Rooms to improve

TripAdvisor review
Business - 09/10/2017
« One night business trip »

Receptionist was rude and did not give any greeting after I said good evening his answer was what is your name .... I repeated good evening but did not get anything better in return ... Smallest breakfast buffet I've seen in a mercure and such a small room it feels so cramped and uncomfortable ... The site of the hotel mention parking available but it is street parking Room was nice and spacious

AccorHotels certified review
Anonymous Business - 05/10/2017
« Business stay »

Very nice room, we travel often to this hotel & always receive great service.

AccorHotels certified review
Tony H. Couples - 29/09/2017
« Grand, elevated gilded presentation, but plumbing 'plumbed the depths'... »

Grand - haut-bourgeois - gilded entrance/reception/restaurant. Staff - receptionist and manageress - very personable, helpful and patient. However, a faulty toilet (would not flush) was not repaired on our return to the hotel on Saturday evening after being reported on Saturday morning. We were given an alternative room, but a little surprised that a large hotel group did not have repair/maintenance staff to remedy operational problems promptly. Also, TV remote did not work, so we supplied our own batteries to remedy this.

AccorHotels certified review
Jay S. Business - 25/09/2017
« Great food..nice room but hot...bad bed »

I loved the breakfasts and the dinners were great. The room was nice. The shower perfect. But the room was always hot. I had to have a fan brought up and I had to have the window open. I found myself sweating most nights. The bed was awful. I did not sleep well.

AccorHotels certified review
Ana Solo - 03/09/2017
« Ana »

I enjoyed my stay, especially because the room was large, interiors pleasing and the checkout and breakfast times very generous. On the other hand, I was a bit disappointed by the breakfast choices in an otherwise professional and pleasant hotel (great praise to staff!), perhaps not so much because there isn't great variety (this is perhaps understandable), but because the quality of some of the foods is not great. There weren't fresh vegetables that I can remember, and fruits were not so appetizing or pre-prepared in an appealing way (my memory is fuzzy now, but these are my impressions). Overall, a good choice, close to Lille and Villa Cavrois on the way, lovely, lovely staff, very service-oriented (I must underline this again), and good value for money in that sense.

AccorHotels certified review
Mkb Business - 01/09/2017
« Excellent staff and service! »

Excellent !!! I stayed there for 1 night for business purposes. The room was clean and nice. The service was excellent - at reception and also room service. I asked for a vegan meal and i had a very nice meal , despite my very non existent french !! and last but not least, i accidentally left something in the room , emailed the hotel and got an IMMEDIATE response. Thank you Mercure Roubaix staff ! excellent !

AccorHotels certified review
Audrey W. O. Business - 16/08/2017
« Decent hotel for business trip. »

Friendly service. Restaurant was closed but breakfast which was open was very good. No power adapter to borrow/rent from the front desk. That would be nice and more like other hotels near Paris.

AccorHotels certified review
Gareth H. Families - 31/07/2017
« Belle Époque Charm & Modern Service »

We stayed 3 nights between Thursday-Sunday last week. The building itself is in a beautiful, period property with many original features. Situated a stone's throw from the Mairie de Roubaix and the Metro, Shopping and Cafés. There is secure, underground parking available for free but only for smaller vehicles, our estate car was too big to try. Medium sized cars need to fold wing mirrors before attempting. The concierge advised me to park on the street which was right outside anyway. There is free parking available for loading/unloading right outside. There are several secure car parks nearby which are inexpensive. Very friendly staff with excellent English and willing to humour and appreciate my French. Very kind and accomodating to the needs of our two children too providing high-chairs & cots spontaneously and without theatre. Our top-floor suite was large and spacious with tall windows and views over the rooftops. We had air-con but never switched it on. Other members of my family were in rooms on lower floors and said it got quite hot but we were fine. They discussed it with hotel staff and were offered to change rooms but declined. I would have preferred a sofa in the room instead of two easy chairs but it was all very comfortable. Super-king bed, Wide screen HD TV, Ipod station, Coffee station, large separate bathroom with tub and separate power-shower. Lots of storage for clothes and chattels. We ate in the restaurant on the first night which was superb. Excellent food, great presentation and excellent service. A good range of wines and regional beers as well. The buffet breakfast in the morning included all the usuals, Fruit and fruit salad, cereals, fresh bread and freshly cooked pastries, a wide range of Coffee/Teas, cooked breakfast of usually scrambled eggs, bacon and sausages. Waiting staff were jolly and bright and very quick to replenish items that had run out. 10/10 really we thoroughly enjoyed it every morning. There is a sauna/hammam/gym available and a pool as well (I think) but we never used this. The hotel serves as a great city base to explore the area and is very close to Lille/Tourcoing too. The hotel was reasonably busy with a film crew working on the Ypres 100 year anniversary program but it didn't affect the good service. I would not hesitate to stay again.

AccorHotels certified review
Didier L. Business - 21/06/2017
« One of the most uncomfortable experience ever »

Extremely hot rooms with no other equipment than a fan. Impossible to sleep. The only air-conditioned place in the hotel is the restaurant/bar area, unfortunately closed during nights.

AccorHotels certified review
Anonymous Business - 21/06/2017
« Work stay »

Calm and with physical comfort

AccorHotels certified review
D. L. Business - 13/06/2017
« Good hotel »

At the lobby and in the corridor there was strange smell. The room was OK. The restaurant was good. Especially the service was very friendly.

AccorHotels certified review
Anonymous Families - 05/06/2017
« Lovely hotel in a great location but could do with air conditioning! »

The Mercure in Roubaix looked after us all really well. It is a lovely building, good sized rooms and great staff. However the weather was very hot and humid, and the lack of air conditioning in the rooms made for a very uncomfortable night for us all

AccorHotels certified review
S. Business - 02/06/2017
« Very expensive breakfast with poor quality »

Half of the staff is cheerfull the rest is boring and unsmilling. Maybe you should consider paying them more The food is amazing though but it's not exclusively for the customers of the hotel.

TripAdvisor review
Couples - 16/05/2017
« Very enjoyable stay »

Staff efficient, friendly and welcoming. The room was large with two windows. Away from any noise of main street. The bed was very comfortable. Good location, convenient for local shopping areas. Nice arte deco decor in the public areas. Excellent dinner and our steaks were cooked to perfection. Some parking available underneath the hotel - very tight maneuvering but manageable and secure area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, Thank you for the time to spend writing your comments regarding your stay at the Mercure Lille Roubaix Grand Hotel. And above all, thank you for the great review of our hotel! Our guests' comments are our best reward! Be sure they will be shared with the whole team. We are glad that you enjoyed your stay and hope to see you again very soon. With kind regards, The Hotel Manager

AccorHotels certified review
Anonymous Families - 08/05/2017

A great hotel, very clean and very friendly staff ! A great experience.

AccorHotels certified review
Anonymous Friends - 04/04/2017

Great stay. This is my third time staying here, and it's always good.

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