Hotel - Mercure Lille Roubaix Grand Hôtel
Mercure Hotel Mercure Hotel

Mercure Lille Roubaix Grand Hôtel

4.0/5 356 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Babysitting on request
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Our rooms

The rooms are lovingly decorated in a mix of warm tones with a modern twist and are equipped with LCD screens, cable TV, Wi-Fi access and bathtub or rain shower.Family Suites include a sofa bed and are more spacious offering enough room for a family of four (including two children under 16 years of age).

  • 88 rooms
  • 88 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Lille Roubaix Grand Hôtel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 356 reviews
Business - 09/10/2017 TripAdvisor review
« One night business trip »

Receptionist was rude and did not give any greeting after I said good evening his answer was what is your name .... I repeated good evening but did not get anything better in return ... Smallest breakfast buffet I've seen in a mercure and such a small room it feels so cramped and uncomfortable ... The site of the hotel mention parking available but it is street parking Room was nice and spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Lille Roubaix Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, The Hotel Manager

Couples - 16/05/2017 TripAdvisor review
« Very enjoyable stay »

Staff efficient, friendly and welcoming. The room was large with two windows. Away from any noise of main street. The bed was very comfortable. Good location, convenient for local shopping areas. Nice arte deco decor in the public areas. Excellent dinner and our steaks were cooked to perfection. Some parking available underneath the hotel - very tight maneuvering but manageable and secure area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, Thank you for the time to spend writing your comments regarding your stay at the Mercure Lille Roubaix Grand Hotel. And above all, thank you for the great review of our hotel! Our guests' comments are our best reward! Be sure they will be shared with the whole team. We are glad that you enjoyed your stay and hope to see you again very soon. With kind regards, The Hotel Manager

Gregory M Family - 07/10/2015 TripAdvisor review
« Perfect stay »

Wonderful hotel, lot of charm. The bedrooms are very good and the beds are excellent. Breakfast contained everything we would have hoped. The service is also excellent, so definitly an hotel I would go back

Norah R Friends getaway - 28/01/2014 TripAdvisor review
« Overnight in Roubais »

We visited the hotel as it was convenient for a dog show. Our dogs could stay in the room. Staff were welcoming and friendly. Local exercise areas were difficult to find but not a big problem as we were only there overnight Found a lovely local restaurant for our evening meal The food staff and local people were fun even with neither parties having a grip on the others language

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We thank you for your kind remarks regarding your stay, which are the best reward to our team. Also, we do apoplogize for the problem you experienced regarding hot water. Please be informed that this issue has been solved rapidly. We are looking forward to welcoming you again in the future. With kind regards, Claire Hotel Manager

Malcolm B Family - 19/11/2013 TripAdvisor review
« ROUBAIX »

This hotel was most difficult to find once in the town as there are no signs for it. We found our room rather basic and small. One evening main meal was fine the other over cooked and dry . Staff were fine and helpful. So overall an K visit once we found hotel.

BruceWillis2013 Family - 12/08/2013 TripAdvisor review
« Holiday Stay »

We needed a short stay at this hotel. The restaurant was closed during our visit ( until 29th August 2013) but there are plenty of bars and cafes in the city centre. This did not affect breakfast which catered for a wide range of tastes. There is an underground car park which costs 10 euro's but we were not charged for our stay. The entrance is a bit tight so hold your breath when you drive in! The lift goes down to the basement which is handy.

Luca M Business - 15/07/2013 TripAdvisor review
« Good stay in a business hotel. »

I booked at short notice and got good deal for 87€. Comfortable room, buffet breakfast with hot and cold options. The hotel parking has acceptable fares but you can easily park in the surroundings for free at night. Very close to the center.

Richard V Family - 25/06/2013 TripAdvisor review
« Good hotel for a few nights »

Mercure Lille Roubaix is a nice hotel, conveniently located with subway to Lille just around the corner on the Grand Place. We booked the Standard Room, which I found a little bit small for Mercure standards, and the window looked out on a wall, but it was ok for a few nights. Beds are quite good. Although the restaurant does not have any vegetarian dishes on its menu, the chef is happy to improvise with pasta and rice. Main courses are priced reasonably. Breakfast is ok for 14 euro per person, however, the bio/organic breakfast that is advertised throughout the hotel and in elevators is not up to standards. There was organic yoghurt, cereal and milk, but one would expect a little bit more to get through the morning. Reception is very friendly in general and it is no problem to get free Wifi codes. In my case Wifi did not work well, with having to reconnect every 5 minutes and enter login and password every time. I was using an iPhone 5 so would expect this to work flawlessly. Reception gave me a new code, but the problem persisted. There is a garage underneath the hotel, but only for small cars and/or good drivers, as the entrance is not very wide. I managed to park there with a Citroen C5 but only after folding in the side mirrors.

Couples - 18/06/2013 TripAdvisor review
« Diamond in the rough »

Lovely hotel right in the centre. Parking charge was reasonable at €10 - it is a very small underground car park with a steep ramp. Helpful staff got the car parked across the entrance moved. The area around the hotel felt edgey, there were enough restaurants to choose from very close by and the hotels own restaurant looked good but quiet. The remains of what looked like a room service meal was left beside the lift for more than 18 hours.

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