Hotel - Mercure Lille Roubaix Grand Hotel Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Lille Roubaix Grand Hotel Hotel

22 avenue Jean Lebas 
59100  ROUBAIX
FRANCE

317 reviews
TripAdvisor Rating Based on 317 reviews
See rates
Best price guarantee
From
From 84.00 EUR Non member rate
From 79.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms are lovingly decorated in a mix of warm tones with a modern twist and are equipped with LCD screens, cable TV, Wi-Fi access and bathtub or rain shower.Family Suites include a sofa bed and are more spacious offering enough room for a family of four (including two children under 16 years of age).

  • 88 rooms
  • 88 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 684 reviews

Our guest reviews for Mercure Lille Roubaix Grand Hotel Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 317 reviews
AccorHotels certified review
Didier L. Business - 21/06/2017
« One of the most uncomfortable experience ever »

Extremely hot rooms with no other equipment than a fan. Impossible to sleep. The only air-conditioned place in the hotel is the restaurant/bar area, unfortunately closed during nights.

AccorHotels certified review
Anonymous Business - 21/06/2017
« Work stay »

Calm and with physical comfort

AccorHotels certified review
Dumand L. Business - 13/06/2017
« Good hotel »

At the lobby and in the corridor there was strange smell. The room was OK. The restaurant was good. Especially the service was very friendly.

AccorHotels certified review
Anonymous Families - 05/06/2017
« Lovely hotel in a great location but could do with air conditioning! »

The Mercure in Roubaix looked after us all really well. It is a lovely building, good sized rooms and great staff. However the weather was very hot and humid, and the lack of air conditioning in the rooms made for a very uncomfortable night for us all

AccorHotels certified review
Steinitz Business - 02/06/2017
« Very expensive breakfast with poor quality »

Half of the staff is cheerfull the rest is boring and unsmilling. Maybe you should consider paying them more The food is amazing though but it's not exclusively for the customers of the hotel.

TripAdvisor certified review
Couples - 16/05/2017
« Very enjoyable stay »

Staff efficient, friendly and welcoming. The room was large with two windows. Away from any noise of main street. The bed was very comfortable. Good location, convenient for local shopping areas. Nice arte deco decor in the public areas. Excellent dinner and our steaks were cooked to perfection. Some parking available underneath the hotel - very tight maneuvering but manageable and secure area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, Thank you for the time to spend writing your comments regarding your stay at the Mercure Lille Roubaix Grand Hotel. And above all, thank you for the great review of our hotel! Our guests' comments are our best reward! Be sure they will be shared with the whole team. We are glad that you enjoyed your stay and hope to see you again very soon. With kind regards, The Hotel Manager

AccorHotels certified review
Anonymous Families - 08/05/2017

A great hotel, very clean and very friendly staff ! A great experience.

AccorHotels certified review
Anonymous Friends - 04/04/2017

Great stay. This is my third time staying here, and it's always good.

AccorHotels certified review
Anonymous Families - 27/02/2017

tres tres positive

AccorHotels certified review
Anonymous Solo - 19/11/2016

The welcome was warm and the room was spacious and had everything I needed including a kettle for making tea and coffee. The bed was most comfortable as are all beds in the Accor group. The restaurant was closed at lunchtime on Sunday and I had forgotten this fact. Jérémy phoned another hotel and a restaurant for me but they were closed too. He very kindly made me and another guest a light meal of salad, cheese, ham and bread and wine at the bar. Well done Jérémy, top service with a smile. A bonus was the Sunday evening when I was included with the Notre Dame de Paris team and it was a time of friendly conversation and celebration.

AccorHotels certified review
Anonymous Friends - 16/11/2016

My stay was absolutely, almost, perfect. Perfect would have been if when I told the front desk the ceiling light in the bathroom was out, that they would have attended to it immediately. I was there two more days, and the light was never replaced. But, all else was wonderful. The service, attention, food, absolutely !! Wothout question, I will return to a Mercure again!! Thank you.

AccorHotels certified review
Anonymous Couples - 05/11/2016

Very nice hotel, beautiful architecture. Professional staff. One note though: the check in staff was not knowledgeable at all about the area. When asked where I can charge my electric car, she had no clue. This kind of information is critical for your guests (the best would be of course to have your own car charger).

AccorHotels certified review
Anonymous Business - 17/10/2016

Very nice upgraded room but the lighting was quite poor, my colleague had the same room number on a different floor. Her room had a light stand & sofas, these were missing from my room ?

AccorHotels certified review
Anonymous Couples - 17/10/2016

Overall we enjoyed the stay. Minor points were availability of the different choices on the breakfast and the way the welcome gift was handled. Preparing tables for lunch was way more important than replenishing items that ran out such as e.g. croissants, fruit salad, yoghurt, marmelade and regional specialties. And when mentioning that we would like to finish breakfast with an Nespresso and the machine apparently had an issue (it was flashing red for a while already), the reaction was rather rude. We have to mention that the next day the same Nespresso issue was handled proactively though. Regarding the welcome gift, this wasn't offered but we had to mention it. surprisingly they apparently didn't really know what to offer. We got tickets for 'La Piscine' and a bag in which they thought they had to put a bottle of water and some other things they were not sure about. As it seemed complicated, we said it was OK to have it ready upon our return later that day. On our return however, they told us that there was nothing more to give. The tickets were definitely fine as gift, but it would have been more up to the Mercure standard to know from the start what the gift was about and not to promise something that you withdraw later on.

AccorHotels certified review
Anonymous Couples - 08/08/2016

It was a very nice stay in this hotel. The staff was extremely helpful and was always ready to help us. The art-deco style of the hotel have a nice touch on our stay, the room was nice and clean.

AccorHotels certified review
Anonymous Business - 20/07/2016

Nice place, room was without air conditioner and was very hot. Wasn't able to open windows as there was occasionally noise from the street. Scrambled eggs for breakfast was delicious.

AccorHotels certified review
Anonymous Business - 22/06/2016

A team of colleagues stayed at Lille Roubaix Grand Hotel for the Euro 2016 football tournament. The hotel staff could not have been more helpful, with all sorts of requirements from dinner to various bus transfers. They really did go out of their way to make sure the trip was a success. Thank you Arnaud and team!

AccorHotels certified review
Anonymous Families - 10/06/2016

Excellent service

AccorHotels certified review
Anonymous Families - 31/05/2016

Great

AccorHotels certified review
Anonymous Families - 31/05/2016

very help staff

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 84.00 EUR Non member rate
From 79.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 530 m ibis Lille Roubaix Centre
ibis Lille Roubaix Centre Hotel
From
From 59.40 EUR Non member rate
From 56.43 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 860 m hotelF1 Lille Roubaix Centre
hotelF1 Lille Roubaix Centre Hotel
From
From 30.60 EUR Non member rate
From 30.60 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.8 km ibis budget Lille Wasquehal
ibis budget Lille Wasquehal
From
From 32.25 EUR Non member rate
From 30.64 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.1 km ibis Lille Tourcoing Centre
ibis Lille Tourcoing Centre Hotel
From
From 53.10 EUR Non member rate
From 53.10 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in ROUBAIX
See rates