ibis Ourinhos Hotel 3 stars

TripAdvisor rating 4.0/5 468 reviews
ibis Ourinhos
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+ 15 Services
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Room 1

Number of guests
Children's age
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Ourinhos

Av Luiz Saldanha Rodrigues
1800
Nova Ourinhos
19 907 510
ourinhos
brazil

Tel: +551435122700

Fax: (+55)14/35122708

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BENEDITO PIMENTEL At 3km / 1 miles

GPS :-22.975236, -49.893969

Our accommodations

Double apartment - Double bed

  • Max. number of persons: 2
  • Area: A partir de 17
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Double apartment - Single bed

  • Max. number of persons: 2
  • Area: A partir de 17
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Triple apartment - Double bed and 1 extra bed for children up to 12 yrs old

  • Max. number of persons: 3
  • Area: A partir de 17
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Our restaurants and bars

COMES & BEBES GRELHADOS

Type of cuisine: International

Comes & Bebes restaurant and grill, serving delicious grilled dishes every day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COMES AND BEBES

Photo non contractuelle / Strictly non binding

The bar is a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Ourinhos

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,300 reviews

tripadvisor

TripAdvisor Rating 4.0/5

468 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect hotel

TripAdvisor rating 4.0/5

alexs0usa Business - 01/10/2019 TripAdvisor review

extraordinary hotel, perfect service. I come to the city for 6 years, I always stayed at Ibis ourinhos, I feel like I'm at my house! Thank you staff for the wonderful service. This hotel and only compliments!

Everything was perfect

Customer review rating 4.4/5

Anonymous Business - 04/09/2019 AccorHotels review

Front desk atendents very polite and agile

Bom dia Bruno!! Que bom que gostou de se hospedar conosco!! Ficamos felizes em recebê-lo e esperamos que volte em breve!! Atenciosamente, Fabiano Fagundes Gerente Geral

Uma boa noite de sono!

Customer review rating 4.4/5

Jlucio Business - 22/08/2019 AccorHotels review

Overall it was a good experience. I liked the room service. The bathroom service was not good, the towels were smelling weird.

Dear Jose Lucio Alvarenga P., We very much appreciate your comments regarding your stay at the ibis Ourinhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Fagundes Gerente Geral
Customer review rating 4.4/5

Anonymous Families - 13/08/2019 AccorHotels review

It was pleasant and quiet, we arrived at 5 AM and had to leave at 12 noon. I wished your plan could accommodate a situation like my to aloud to stay till 3 or 4 o’clock without an extra cost. The Receptionist was very knowledgeable and kind. May God Bless! Thank You

Dear Maria Aparecida Alencar de O., We very much appreciate your comments regarding your stay at the ibis Ourinhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Fagundes Gerente Geral

A night witout surprise

Customer review rating 4.4/5

Jlucio Business - 19/07/2019 AccorHotels review

It is necesary fix the shower, it is spreading water.

Olá Jose! Obrigado por suas sinceras considerações, elas nos ajudam a melhorar nosso serviço para vocês! Volte sempre! Atenciosamente, Fabiano Fagundes Gerente Geral

Very nice people

Customer review rating 4.4/5

Fernanda L. Families - 09/07/2019 AccorHotels review

It was ok. We got there and the front desk lady was very friendly and knowledgeable. She made it very easy and fast check in. when I got to the room with my daughter everything was fine. We just drop off our luggage and went out for dinner when we got back to the room I had more time to look at the room and noticed a lot of hair In the bathroom corners and some around the floor. I didn’t sleep well thinking about how dirty everything must be. I was Very disappointed

Dear Fernanda Alcover De C., Thank you for taking the time to tell us about your experience at the ibis Ourinhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabiano Fagundes Gerente Geral

Honesta

Customer review rating 4.4/5

Leonel D. M. Business - 26/06/2019 AccorHotels review

Justa

Olá Leonel!! Que bom que gostou! Ficamos felizes em receber seus elogios. Volte sempre!! Atenciosamente, Fabiano Fagundes Gerente Geral

Excellent.

Customer review rating 4.4/5

Enrique S. Families - 24/06/2019 AccorHotels review

Only one night. Dinner ok, breakfast very good. Rooms clean and comfortable.

Dear Enrique S., We very much appreciate your comments regarding your stay at the ibis Ourinhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Fagundes Gerente Geral

Sr

Customer review rating 4.4/5

Anonymous Business - 29/04/2019 AccorHotels review

Excelente Hotel.

Olá Lucimar!! É com muita alegria que recebemos os seus sinceros elogios. Volte sempre!! Atenciosamente, Fabiano Fagundes Gerente Geral

Nice and cosy

Customer review rating 4.4/5

Gustavo F. Families - 26/03/2019 AccorHotels review

despite my cousin has had a disagreement upon check in because of an inexperienced receptionist, the general manager Fabiano was very skilled at quickly solving the problem. Other than that our stay was very good and we hope to return more often to the hotel. My only complaints are that the underground garage is too tight for wide vehicles and the online check-in that wasn't working.

Dear Gustavo, Thank you for your comments! With them we will improve your stay so misfortunes do not happen again! We hope you come back soon. Regards, Fabiano Fagundes General Manager

Excellent

Customer review rating 4.4/5

Rafael Friends - 09/03/2019 AccorHotels review

A fast single excellent experience while my trip!

Hello Rafael, Thanks for taking the time to review us! We look forward to hearing from you and we look forward to seeing you soon! Sincerely, Fabiano Fagundes General Manager

Everything I was offered

Customer review rating 4.4/5

Rafael T. Business - 19/02/2019 AccorHotels review

It was a really quick stay, but staff was incredibly welcoming. Also breakfast was good for hotel standards.

Dear Rafael t., We very much appreciate your comments regarding your stay at the ibis Ourinhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Fagundes Gerente Geral
Customer review rating 4.4/5

Ronaldo C. Families - 08/01/2019 AccorHotels review

Always the service is very good and honest. During our last time in Ourinhos, the room was not cleaned well, such simple things as push the toilet and take off the hair from the floor. Perhaps it was due the holidays season and the lack of staff that they.

Good morning Ronaldo! Thank you for your comment. Come back soon! Sincerely, Fabiano Fagundes Gerente Geral

Boa

Customer review rating 4.4/5

Artur Business - 11/12/2018 AccorHotels review

Dentro da expectativa

Olá Artur!! Que bom! Ficamos gratos pelo comentário e avaliação! Esperamos que volte em breve. Que você tenha um ano novo repleto de realizações! Atenciosamente, Fabiano Fagundes Gerente Geral

Extremely great hotel staff

Customer review rating 4.4/5

Joseph L. Business - 01/11/2018 AccorHotels review

I really enjoyed my time at Ibis Ourinhos. The rooms were clean and the building was well maintained. The restaurant/bar area had many options, and the people were all extremely nice. I was fortunate to stay at the hotel several weeks for a work engagement, and by the third day people knew me on a first name basis. The people who maintained the restaurant/bar area (I believe it was a woman named Re and a man named Cleyton) were super kind to me during my stay. I was actually a bit sad to leave, but I would have no hesitation to stay again if I return! Thanks again for the hospitality.

Hi Joseph!! Thank you very much for your compliments. Our staff was very happy to read your comment. We hope you come back soon. Sincerely, Fabiano Fagundes Gerente Geral

Very good at a good price.

Customer review rating 4.4/5

Carlos Business - 30/10/2018 AccorHotels review

Very clean and great service at a good price. Very good breakfast. Excellent check in and check out. Good parking.

Hello Carlos! Thank you! Sincerely, Fabiano Fagundes Gerente Geral

satisfatorio

Customer review rating 4.4/5

Cristina S. B. Families - 21/10/2018 AccorHotels review

normal

Olá Cristina, Obrigado por compartilha a experiência que obteve durante a sua estada conosco. Esperamos rever você em breve! Cordialmente, Fabiano Fagundes Gerente Geral

normal

Customer review rating 4.4/5

Anonymous Business - 25/09/2018 AccorHotels review

Nem surpreendentemente favoravel, tanto nem surpreendentemente desfavoravel

Olá Mario!! Gostaríamos de ter uma segunda oportunidade para hospedá-lo e assim melhorarmos nosso atendimento em relação a você, pois queremos que se sinta muito bem acolhido e recebido por toda nossa equipe. Sua opinião é muito importante para nós. Esperamos vê-lo novamente, Bom fim de semana. Atenciosamente, Fabiano Fagundes Gerente Geral

Must improve

Customer review rating 4.4/5

Camila M. Families - 21/08/2018 AccorHotels review

My family and I usually go to Ourinhos twice a year and we always stay at ibis since it has opened. This last time we went, it was not clean as it used to. The pillow and the bad were with not a good smell. And have no more dinner.

Hi Camila! Thank you for telling us about your stay with us. Let's get better at cleaning, thank you. Sincerely, Fabiano Fagundes Gerente Geral

Unfriendly staff, no avaialable rooms per request/book

Customer review rating 4.4/5

Fabio H. Families - 15/08/2018 AccorHotels review

Had problems as the room I requested was not available (traveling with kids, requested 2 connecting rooms) and clearly to Jhessica, this problem was only mine, she clearly demonstrated that she didn’t care. I asked for a manager but at the time I was informed no one was available. I will never come back to this hotel.

Hi Fabio! We want to apologize for what H. happened and we hope that you will give us a new opportunity to better serve. Fabiano Fagundes Gerente Geral
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