ibis Ourinhos Hotel 3 stars

TripAdvisor rating 4.0/5 462 reviews
ibis Ourinhos
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+ 16 Services
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Room 1

Number of guests
Children's age
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Ourinhos

Av Luiz Saldanha Rodrigues
1800
Nova Ourinhos
19 907 510
ourinhos
brazil

Tel: +551435122700

Fax: (+55)14/35122708

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BENEDITO PIMENTEL At 3km / 1 miles

GPS :-22.975236, -49.893969

Our accommodations

Double apartment - Double bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Double apartment - Single bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Triple apartment - Double bed and 1 extra bed for children up to 12 yrs old

  • Max. number of persons: ‌3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our restaurants and bars

COMES & BEBES GRELHADOS

Type of cuisine: International

Comes & Bebes restaurant and grill, serving delicious grilled dishes every day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COMES AND BEBES

Photo non contractuelle / Strictly non binding

The bar is a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Ourinhos

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,115 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

462 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very nice people

Customer review rating 4.4/5

Fernanda L. Families - 09/07/2019 AccorHotels certified review

It was ok. We got there and the front desk lady was very friendly and knowledgeable. She made it very easy and fast check in. when I got to the room with my daughter everything was fine. We just drop off our luggage and went out for dinner when we got back to the room I had more time to look at the room and noticed a lot of hair In the bathroom corners and some around the floor. I didn’t sleep well thinking about how dirty everything must be. I was Very disappointed

Dear Fernanda Alcover De C., Thank you for taking the time to tell us about your experience at the ibis Ourinhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabiano Fagundes Gerente Geral

Honesta

Customer review rating 4.4/5

Leonel D. M. Business - 26/06/2019 AccorHotels certified review

Justa

Olá Leonel!! Que bom que gostou! Ficamos felizes em receber seus elogios. Volte sempre!! Atenciosamente, Fabiano Fagundes Gerente Geral

Excellent.

Customer review rating 4.4/5

Enrique S. Families - 24/06/2019 AccorHotels certified review

Only one night. Dinner ok, breakfast very good. Rooms clean and comfortable.

Dear Enrique S., We very much appreciate your comments regarding your stay at the ibis Ourinhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Fagundes Gerente Geral

Sr

Customer review rating 4.4/5

Anonymous Business - 29/04/2019 AccorHotels certified review

Excelente Hotel.

Olá Lucimar!! É com muita alegria que recebemos os seus sinceros elogios. Volte sempre!! Atenciosamente, Fabiano Fagundes Gerente Geral

Nice and cosy

Customer review rating 4.4/5

Gustavo F. Families - 26/03/2019 AccorHotels certified review

despite my cousin has had a disagreement upon check in because of an inexperienced receptionist, the general manager Fabiano was very skilled at quickly solving the problem. Other than that our stay was very good and we hope to return more often to the hotel. My only complaints are that the underground garage is too tight for wide vehicles and the online check-in that wasn't working.

Dear Gustavo, Thank you for your comments! With them we will improve your stay so misfortunes do not happen again! We hope you come back soon. Regards, Fabiano Fagundes General Manager

Excellent

Customer review rating 4.4/5

Rafael Friends - 09/03/2019 AccorHotels certified review

A fast single excellent experience while my trip!

Hello Rafael, Thanks for taking the time to review us! We look forward to hearing from you and we look forward to seeing you soon! Sincerely, Fabiano Fagundes General Manager

Everything I was offered

Customer review rating 4.4/5

Rafael T. Business - 19/02/2019 AccorHotels certified review

It was a really quick stay, but staff was incredibly welcoming. Also breakfast was good for hotel standards.

Dear Rafael t., We very much appreciate your comments regarding your stay at the ibis Ourinhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Fagundes Gerente Geral
Customer review rating 4.4/5

Ronaldo C. Families - 08/01/2019 AccorHotels certified review

Always the service is very good and honest. During our last time in Ourinhos, the room was not cleaned well, such simple things as push the toilet and take off the hair from the floor. Perhaps it was due the holidays season and the lack of staff that they.

Good morning Ronaldo! Thank you for your comment. Come back soon! Sincerely, Fabiano Fagundes Gerente Geral

Boa

Customer review rating 4.4/5

Artur Business - 11/12/2018 AccorHotels certified review

Dentro da expectativa

Olá Artur!! Que bom! Ficamos gratos pelo comentário e avaliação! Esperamos que volte em breve. Que você tenha um ano novo repleto de realizações! Atenciosamente, Fabiano Fagundes Gerente Geral

Extremely great hotel staff

Customer review rating 4.4/5

Joseph L. Business - 01/11/2018 AccorHotels certified review

I really enjoyed my time at Ibis Ourinhos. The rooms were clean and the building was well maintained. The restaurant/bar area had many options, and the people were all extremely nice. I was fortunate to stay at the hotel several weeks for a work engagement, and by the third day people knew me on a first name basis. The people who maintained the restaurant/bar area (I believe it was a woman named Re and a man named Cleyton) were super kind to me during my stay. I was actually a bit sad to leave, but I would have no hesitation to stay again if I return! Thanks again for the hospitality.

Hi Joseph!! Thank you very much for your compliments. Our staff was very happy to read your comment. We hope you come back soon. Sincerely, Fabiano Fagundes Gerente Geral

Very good at a good price.

Customer review rating 4.4/5

Carlos Business - 30/10/2018 AccorHotels certified review

Very clean and great service at a good price. Very good breakfast. Excellent check in and check out. Good parking.

Hello Carlos! Thank you! Sincerely, Fabiano Fagundes Gerente Geral

satisfatorio

Customer review rating 4.4/5

Cristina S. B. Families - 21/10/2018 AccorHotels certified review

normal

Olá Cristina, Obrigado por compartilha a experiência que obteve durante a sua estada conosco. Esperamos rever você em breve! Cordialmente, Fabiano Fagundes Gerente Geral

normal

Customer review rating 4.4/5

Anonymous Business - 25/09/2018 AccorHotels certified review

Nem surpreendentemente favoravel, tanto nem surpreendentemente desfavoravel

Olá Mario!! Gostaríamos de ter uma segunda oportunidade para hospedá-lo e assim melhorarmos nosso atendimento em relação a você, pois queremos que se sinta muito bem acolhido e recebido por toda nossa equipe. Sua opinião é muito importante para nós. Esperamos vê-lo novamente, Bom fim de semana. Atenciosamente, Fabiano Fagundes Gerente Geral

Must improve

Customer review rating 4.4/5

Camila M. Families - 21/08/2018 AccorHotels certified review

My family and I usually go to Ourinhos twice a year and we always stay at ibis since it has opened. This last time we went, it was not clean as it used to. The pillow and the bad were with not a good smell. And have no more dinner.

Hi Camila! Thank you for telling us about your stay with us. Let's get better at cleaning, thank you. Sincerely, Fabiano Fagundes Gerente Geral

Unfriendly staff, no avaialable rooms per request/book

Customer review rating 4.4/5

Fabio H. Families - 15/08/2018 AccorHotels certified review

Had problems as the room I requested was not available (traveling with kids, requested 2 connecting rooms) and clearly to Jhessica, this problem was only mine, she clearly demonstrated that she didn’t care. I asked for a manager but at the time I was informed no one was available. I will never come back to this hotel.

Hi Fabio! We want to apologize for what H. happened and we hope that you will give us a new opportunity to better serve. Fabiano Fagundes Gerente Geral

The quality is decreasing but it's good yet.

Customer review rating 4.4/5

Bruno G. S. Families - 25/06/2018 AccorHotels certified review

That's a second time that I stay there, but for the first time the hotel was brand new, and the quality was excellent, but in the second time the quality inside the rooms decreased so much, seems like the maintenance isn't a priority. The coffee breaks still excellent and the staff is too polite and helpful.

Dear Daniela Rosa de A., We very much appreciate your comments regarding your stay at the ibis Ourinhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Fagundes Gerente Geral
Customer review rating 4.4/5

Samuel L. G. D. O. Couples - 20/06/2018 AccorHotels certified review

Satisfatoria

Olá Samuel!! Obrigado por participar de nossa pesquisa de satisfação! Esperamos voltar a vê-lo. Atenciosamente, Fabiano Fagundes Gerente Geral

Agradavel

Customer review rating 4.4/5

Carlos A. Families - 25/05/2018 AccorHotels certified review

Agradavel

Olá Carlos!! Obrigado por nos avaliar!! Esperamos voltar a vê-lo. Atenciosamente, Fabiano Fagundes Gerente Geral

Atende expectativa

Customer review rating 4.4/5

Fábio E. A. Business - 17/05/2018 AccorHotels certified review

Excelente hotel, só precisa de mais luminosidade nos quartos para superar as expectativas.

Olá Fabio!! Obrigado por seu comentário! Ele é muito importante para nossa melhoria. Cuidaremos de melhorar a iluminação dos aptos. Obrigado pela dica :) Esperamos revê-lo. Atenciosamente, Fabiano Fagundes Gerente Geral

Very pleasant staying.

Customer review rating 4.4/5

Ricardo B. Business - 30/04/2018 AccorHotels certified review

Good experience, no major issues.

Dear Ricardo B., We very much appreciate your comments regarding your stay at the ibis Ourinhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Fagundes Gerente Geral
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