Hotel - Novotel London Blackfriars
Novotel Hotel Novotel Hotel

Novotel London Blackfriars Hotel

4.5/5 2,733 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 149.00 GBP Non member rate
From 141.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel is fully equipped with new-generation Novotel rooms. 100% innovation: a glass screen, which becomes transparent or opaque at the touch of a button, separates the room from the bathroom. Novotel offers you eco-friendly welcome products.

  • 182 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 33 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
4.5/5 AccorHotels Rating 9,424 reviews

Our guest reviews for Novotel London Blackfriars

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,733 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nick Business - 13/07/2018 AccorHotels certified review
« Too much hassle, not a seamless experience »

Too much of a hassle, too many things went wrong, not an easy experience, staff undertrained, service poor.

Francisco Families - 12/07/2018 AccorHotels certified review
« Excellent but it can improve some details »

Excellent staff. Super quick check in. Good facilities. Bed were not comfortable. Smart pillow it’s not a good choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco J G., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Theresa L. Families - 12/07/2018 AccorHotels certified review
« Great hotel! »

Check in was fast. Request for more towels was slow but they did take care of us. Close to attractions and to underground metro. Clean and security was great.

Anonymous Business - 12/07/2018 AccorHotels certified review
« Very good and pleasant »

Easy and quick check-in, very gentle reception and front desk, the room was very good and the breakfast was great -overall, it was a very good and pleasant stay!.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas L., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Eva B. Families - 12/07/2018 AccorHotels certified review
« Excellent »

The staff was absolutely kind to us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Ric Couples - 11/07/2018 AccorHotels certified review
« brilliant location,amazing helpful staff and brilliant customer service. »

From the moment we arrived we were looked after by friendly helpful staff who went out of their way to make our stay an amazing one.one member of staff stood out at London Blackfriars.He was friendly,caring and very professional and a credit to your company.Thankyou Mathieu, for making our birthday stay with you so brilliant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will defiantly pass on your comments to Matthew Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Andrea Solo - 11/07/2018 AccorHotels certified review
« Nice hotel, very welcoming staff »

My stay was great, due to the wonderful staff. The hotel is being kept up very well, stayed here once before shortly after the opening and is still looking almost new. All staff were great, special mention to Thais who made me feel like coming home and was especially friendly and helpful, Alina at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Luciana Families - 11/07/2018 AccorHotels certified review
« Sra »

I loved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luciana D., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Pimal Business - 11/07/2018 AccorHotels certified review

Stay was quite good and decent. Need more vegetarian options in breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pimaldilipbhai S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed your comments about the menu onto the Food and Beverage team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Mat R. Business - 10/07/2018 AccorHotels certified review
« great stay at a well run hotel »

It went well. I have stayed many times before and it is always good. it feels like a good team with good leadership, with a really good culture and guest focus. Not at all pompous, just thoughtful and welcoming. I like to new crockery in the dining room, the bar feel is fun and the decoration for both the world cup and Wimbledon was well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew r., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Grace Families - 10/07/2018 AccorHotels certified review
« Clean, nice staff and excellent breakfast! »

Everything was really nice. Hope the room was little roomier. The hose shower head was really convenient and the view from corner room was really nice. Great staff and very clean overall. Most of all loved the buffet breakfast and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace Bonwon K., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Thady W. Couples - 09/07/2018 AccorHotels certified review
« the hotel was lovely ,bright and airy clean and staff were great. »

The hotel was lovely .The staff at ‘reception ‘ area were friendly and helpful but over worked I thought .The cleaning staff were great .We had a balcony and that was wonderful . My only problem with the hotel is that it is overpriced...way to expensive for what’s offered and I thought charging for a bottle of water was petty . The awards system is way too complicated . The reception area feels like there is no reception at all , it was great to have A/C as London was hot .

Our hotel has responded to the review
Our hotel has responded to the review

Dear mary w., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony O'Donnell Front Office Manager

Kushal B. Families - 09/07/2018 AccorHotels certified review
« Room was nice and clean. Noise free »

I really enjoyed my time here. Room service was also good but restaurant room service was not as good as we thought. Overall happy but very expensive hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kushal B., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony O'Donnell Front Office Manager

Mr M. D. Business - 09/07/2018 AccorHotels certified review

Its Always a Pleasure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark We always enjoy welcoming you back to stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back Sincerely, Tony O'Donnell Front Office Manager

425maggie Family - 08/07/2018 TripAdvisor review
« Great Property! »

This was a clean, convenient, well-served property. It is 1/2 block away from the underground (take the Southwark exit) which can easily take you anywhere around town. Easy trip from the airport. The staff was so friendly and professional. Rooms were clean, and the sofa made a big enough bed for our 6'7

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maggie, Thank you for taking the time to inform us about your recent stay with us at Novotel London Blackfriars. I am glad you found the hotel Clean and Convenient. I am happy to hear you found the staff both friendly and professional and I will pass on your comments to the team. I am sure this positive comments will put a smile on there face. We look forward to hopefully welcoming you back in the future. Warm Regards Tony O'Donnell

Marcus C. Solo - 07/07/2018 AccorHotels certified review
« Great! »

Friendly staff and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Pat Friends - 07/07/2018 AccorHotels certified review
« A Good Hotel »

We had a very pleasant stay at this hotel. The room was a good size with good quality bedding and facilities. Breakfast was very good with plenty of choices. As there were a large number of people staying at the hotel it was quite crowded at breakfast and a small wait for items to be replenished. The hotel was in a good location for getting to the station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia R., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Anonymous Couples - 06/07/2018 AccorHotels certified review
« A very short stay »

Overall, a enjoyable but short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert R., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Anonymous Family - 06/07/2018 TripAdvisor review
« Nice Bar »

The hotel was very nice. It had a nice design and style both in the lobby area and in the room. The service and people were friendly, helpful, and kind. I would recommend anyone staying in London to go and stay in Novotel blackafriars hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you so much for taking the time to let us know about your recent experience with us. I am glad to hear you likes the hotel design and style of the lobby and the rooms, however I am happier to hear you had good friendly service from all the staff. thank you for your kind comments about the hotel and we do hope to see you back in the future. Warm Regards Tony O'Donnell

Anonymous Families - 05/07/2018 AccorHotels certified review
« Very good room and service. »

Staff was very service oriented and willing to assist us. Buffet was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erol Operations Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 149.00 GBP Non member rate
From 141.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates