Hotel - Novotel London Blackfriars
Novotel Hotel Novotel Hotel

Novotel London Blackfriars Hotel

4.5/5 2,837 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

The hotel is fully equipped with new-generation Novotel rooms. 100% innovation: a glass screen, which becomes transparent or opaque at the touch of a button, separates the room from the bathroom. Novotel offers you eco-friendly welcome products.

  • 182 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 33 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 10,231 reviews

Our guest reviews for Novotel London Blackfriars

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,837 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 13/11/2018 AccorHotels certified review
« Great Stay »

Comfortable stay. Clean and Tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter L., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Anna N. Friends - 13/11/2018 AccorHotels certified review
« Excellent service »

Reception, restaurant and bar stuff excellent. Superb service. Nice room and perfect Central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna N., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Anonymous Families - 13/11/2018 AccorHotels certified review
« Very nice - good service »

Our expectations were met

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asbjorn R., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Philip S. Business - 12/11/2018 AccorHotels certified review
« Could have been very good if Mattress was comfortable »

Positives- Iron, Safe, Spacious room, Clean, nice bathroom, nice bar, good location Negatives - Uncomfortable mattress and breakfast could have had better selection of hams and bread

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Susan L. Couples - 12/11/2018 AccorHotels certified review
« Mrs »

Easy check in Friendly staff Modern clean rooms Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue L., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Heather Families - 12/11/2018 AccorHotels certified review
« Fantastic service from all of your staff »

Everyone we encountered at the hotel was very accommodating and gracious. We had a wonderful stay and we enjoyed the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Julie B. Business - 11/11/2018 AccorHotels certified review
« Very pleasant and to the standard I expected »

Front desk staff were very helpful and rooms good size and bed comfortable. Location is good and I would stay again if in London

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Josef C. Business - 10/11/2018 AccorHotels certified review
« Comfortable »

Clean Breakfast needs more variety Slow at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josef C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Theodoros M. Business - 10/11/2018 AccorHotels certified review
« For business travelling, good hotel »

Hotel has goof location and close to Metro Station. Clean rooms, helpful personnel, breakfast good be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theodoros M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Mr Y. Families - 09/11/2018 AccorHotels certified review
« average »

ok stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey y., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony O'Donnell Front Office Manager

Gonzalo E. Business - 08/11/2018 AccorHotels certified review
« Good »

All excellent but the room. Its smell humidity and the shower drain was clogged

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gonzalo E., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony O'Donnell Front Office Manager

Mark Friends - 07/11/2018 AccorHotels certified review
« Compares very poorly with other Novotels »

Everything about Novotel Blackfriars can be described with one word - inadequate. This venue advertises rooms available from 2pm. I count on that commitment. I attempted to check in at 2:15pm but was turned away as there were no rooms available. Disgraceful false advertising - if I'd known this we would have stayed elsewhere. Once we did make it into our room the very expensive suite rooms were found to be surprisingly small and compare very poorly with other Novotel suites. The evening bar staff stood out as being particularly inept bordering on completely incompetent with very, very poor English language skills.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark S., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony O'Donnell Front Office Manager

Nevil T. Business - 07/11/2018 AccorHotels certified review
« Friendly and helpful staff »

The initial room allocated was too small, Staff got us changed to a larger room and made sure we were happy with the change. Every request was dealt with efficiently and with a smile. Warm, friendly and engaging, the staff deserve recognition for the work they do to make guests feel comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nevil T., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Charles B. Solo - 07/11/2018 AccorHotels certified review
« Mr B. »

I really enjoyed staying at the hotel, polite and friendly staff, room was light and airy, and balcony had a great view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlie B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Joya Families - 07/11/2018 AccorHotels certified review
« Very nice stay in London Blackfriars! »

Went there with my family (one child). Loved the location as well as the kindness of the staff. Great breakfast buffet, nice atmosphere and decoration. The pool was a bit cold though! Indulge yourself in one of the restaurant of the neighborhood! Will definitely recommend it or go back there!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jordane A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Anonymous Business - 07/11/2018 AccorHotels certified review
« Problematic online booking process »

Everything was perfect with the exception of the booking process. I booked online a few weeks before my stay. I booked on Accor.com as I am a member. A couple of hours prior to my arrival I received an email telling me my credit card had been declined and my reservation would be cancelled, yet I had successfully checked in online the day before my arrival. I had to phone the hotel from France to ensure them I was coming and tell them not to cancel my reservation. There must be a problem with your system, as my credit card was fully operational and worked immediately when I checked in again at reception. This is the second time this has happened to me when booking this Hotel. In addition I had booked with a £35 discount due to my Accor points, but this amount was not deducted from my bill. Please advise as I will be staying there again. I like this hotel very much, the rooms are clean and comfortable, the location is perfect and the breakfast is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olwen F., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Ashanti-bianca Couples - 07/11/2018 AccorHotels certified review
« I would go back!! »

I was pleasantly surprised by how modern the hotel was. Staff was friendly, the place was clean, the food was decent and the location was great for our holiday arrangements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashanti Bianca L., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Cedric Families - 06/11/2018 AccorHotels certified review
« Great experience »

Really good service, great rooms, breakfast and bar also really good ! Also, it's great to have a gym and a pool to relax after visiting London...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cedric G., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Paul Friends - 05/11/2018 AccorHotels certified review
« Decent »

Good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAul G., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

Anne M. Couples - 04/11/2018 AccorHotels certified review

We had a great time. Location was perfect and reception, breakfast -and bar staff all welcoming and helpful. Highly recommended xx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony O'Donnell Front Office Manager

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